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The differences between communications technicians and field service technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a field service technician has an average salary of $54,339, which is higher than the $52,222 average annual salary of a communications technician.
The top three skills for a communications technician include customer service, rehabilitation and hand tools. The most important skills for a field service technician are customer service, preventative maintenance, and customer satisfaction.
| Communications Technician | Field Service Technician | |
| Yearly salary | $52,222 | $54,339 |
| Hourly rate | $25.11 | $26.12 |
| Growth rate | 8% | 8% |
| Number of jobs | 125,698 | 167,298 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 35% | Associate Degree, 40% |
| Average age | 45 | 44 |
| Years of experience | - | 12 |
A communications technician utilizes their expertise in electronics by diagnosing issues and repairing devices ranging from cellphones, laptops, tablets, and more. They are responsible for troubleshooting and discussing the extent of malfunction with clients. Technicians diagnose the root of the problem and determine which corrective measure to take. A communications technician may work independently or as a member of a company. Most of the time, they have to consult with the clients over the pricing and kind of repairs, and then offer replacement parts.
Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.
Communications technicians and field service technicians have different pay scales, as shown below.
| Communications Technician | Field Service Technician | |
| Average salary | $52,222 | $54,339 |
| Salary range | Between $29,000 And $91,000 | Between $35,000 And $82,000 |
| Highest paying City | Tualatin, OR | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Pacifi | |
| Best paying industry | Government | Finance |
There are a few differences between a communications technician and a field service technician in terms of educational background:
| Communications Technician | Field Service Technician | |
| Most common degree | Associate Degree, 35% | Associate Degree, 40% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Stanford University | - |
Here are the differences between communications technicians' and field service technicians' demographics:
| Communications Technician | Field Service Technician | |
| Average age | 45 | 44 |
| Gender ratio | Male, 83.9% Female, 16.1% | Male, 92.3% Female, 7.7% |
| Race ratio | Black or African American, 13.2% Unknown, 4.7% Hispanic or Latino, 17.8% Asian, 6.2% White, 57.4% American Indian and Alaska Native, 0.6% | Black or African American, 4.8% Unknown, 3.8% Hispanic or Latino, 16.8% Asian, 1.7% White, 72.2% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 1% |