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The differences between computer administrators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer administrator and an administrative technical support. Additionally, a computer administrator has an average salary of $86,150, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for a computer administrator include CAD, troubleshoot and printers. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Computer Administrator | Administrative Technical Support | |
| Yearly salary | $86,150 | $46,753 |
| Hourly rate | $41.42 | $22.48 |
| Growth rate | 5% | 10% |
| Number of jobs | 88,405 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 52% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
Computer administrators oversee the daily operation of computer networks. These administrators manage the configuration and upkeep of such networks, including updating equipment and software and identifying and resolving issues. They determine what an organization requires in both a network and a computer system before setting it up and configuring it. Also, they are responsible for all installation tasks, recording data, evaluating problems identified by users, and making various troubleshooting attempts to solve them. The skills that they must excel in are technical, analytical, and problem-solving skills.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Computer administrators and administrative technical supports have different pay scales, as shown below.
| Computer Administrator | Administrative Technical Support | |
| Average salary | $86,150 | $46,753 |
| Salary range | Between $62,000 And $118,000 | Between $29,000 And $75,000 |
| Highest paying City | Mountain View, CA | New York, NY |
| Highest paying state | Washington | New Jersey |
| Best paying company | AIG | |
| Best paying industry | Automotive | - |
There are a few differences between a computer administrator and an administrative technical support in terms of educational background:
| Computer Administrator | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 52% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between computer administrators' and administrative technical supports' demographics:
| Computer Administrator | Administrative Technical Support | |
| Average age | 43 | 42 |
| Gender ratio | Male, 72.4% Female, 27.6% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.3% White, 62.9% American Indian and Alaska Native, 0.3% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |