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Medical Support Specialist/ Intake Nurse- Bilingual Spanish/English (EMT-P)
Biolife Plasma Services 4.0
Computer technician job in Dallas, TX
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).
How you will contribute
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.
What you bring to Takeda:
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: EMT-Paramedic
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Dallas - Belt
U.S. Hourly Wage Range:
$23.85 - $32.79
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - TX - Dallas - BeltWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time
Job Exempt
No
$23.9-32.8 hourly Auto-Apply 1d ago
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IT Support Specialist
Paladin Consulting 4.6
Computer technician job in Fort Worth, TX
Westlake, TX
Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support
Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology.
Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance.
Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage.
Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions).
Support and maintain endpoints with respect to antivirus and security policies.
Provide support for Sales and Field teams located across the US and Canada.
Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE.
Recommend small automation improvements using AI-assisted workflows.
Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments.
Use EasyVista for ticketing, documentation, and asset tracking.
Maintain accurate user, device, and software documentation.
Assist with audit readiness and ensure traceability of regulated IT activities.
Technical Skills:
Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada.
Operational Knowledge:
Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
$40k-71k yearly est. 2d ago
IT Support Specialist - Construction - up to $100k
Andersen James Group
Computer technician job in Fort Worth, TX
IT Support Specialist - Construction
Up to $100k salary
A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility.
You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business.
Fluent Spanish speakers required.
What You'll Be Doing
Provide IT support for office and field employees
Set up and support laptops, tablets, phones, and jobsite devices
Troubleshoot Microsoft 365, logins, permissions, and basic network issues
Manage user access across construction software platforms
Support multiple project sites with remote and in-person IT help
Train new hires and existing staff on company systems and tools
Create simple training guides and onboarding materials
Assist with rollout and adoption of new technology and AI tools
Provide bilingual IT support and training (English / Spanish)
Visit jobsites when hands-on support is needed
What You'll Need
2+ years of IT support experience
Experience supporting a construction or field-based business
Comfortable working with multiple project sites and teams
Strong Microsoft 365 experience
Familiarity with construction software is a plus
Interest in AI tools and new technology
Fluent in English and Spanish (spoken and written)
Valid driver's license
What's On Offer
Long-term role with a stable construction contractor
Hands-on IT position with real responsibility
Exposure to field operations and project sites
Opportunity to grow with the business as systems expand
Supportive environment with room to develop your career
IT Support Specialist - Construction
Up to $100k salary
$100k yearly 4d ago
PC Support $26/HR - $30/HR
Private Practice 4.2
Computer technician job in Dallas, TX
Private Computer Company Wonderful Owner and Staff! PC Support with good skills and installation of PC skills to install PC software apps and install land cables and switches and access point devices. position is a Dallas, TX Areas: Allen, McKinney and Frisco, TX Locations.
Sorry No New Grads.
Please Apple By CV or Resume
$37k-51k yearly est. 4d ago
Help Desk Technician
Dexian
Computer technician job in Plano, TX
Job Title: Technical Support Representative
Type: 6+ Month contract
Shift Expectations
There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required.
Position Summary
The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users.
The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience.
Key Responsibilities
Handle inbound support calls in a high-volume environment
Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues
Guide users through step-by-step resolutions over the phone
Identify issues, resolve at first contact when possible, and escalate appropriately
Accurately document issues, actions taken, and resolutions in ticketing or CRM systems
Navigate multiple systems while actively supporting live calls
Follow defined processes and adapt to changing tools and procedures
Training & Attendance Expectations
Training schedule: Monday-Friday, 8:00 AM - 4:30 PM
Training is 100% onsite
Training performance is evaluated before independent call handling
Attendance and punctuality during training are critical
Multiple unexcused late arrivals or absences may result in release
Any no-call/no-show will result in immediate release
Shift Expectations
No fixed shifts; flexibility is required
Coverage may include mid-day, nights, weekends, and holidays
Candidates must clearly communicate shift availability during screening
DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$36k-60k yearly est. 5d ago
RAN Tier 2 Support
Nextgen | GTA: A Kelly Telecom Company
Computer technician job in Plano, TX
Looking for a RAN Tier 2 - Onsite- Plano TX
accepting on W2 candidates, No C2C candidates
What you will bring to the table as a RAN Tier 2:
10 Years of experience with RAN, RF
Experienced in wireless (3g, 4g, 5g)
Experience with end to end Call flow process
Experience troubleshooting and scripting using Linux or Unix
Experience with Tier 1 or tier 2 level work
Experience with Samsung/ Nokia
Willing to go onsite
What you didn't know about us:
Competitive salary
Health, Dental and Vision Benefits
Long-Term growth potential
401k
With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
$39k-63k yearly est. 1d ago
Technical Support Specialist, Electronics
Cellgate Access Control Systems
Computer technician job in Carrollton, TX
About CellGate
CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams.
The Role
We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems.
Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting.
This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase.
Key Responsibilities
Provide phone-based technical support to dealers and technicians using CellGate systems
Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength
Guide customers in the use of multimeters to check voltage, continuity, and resistance
Identify whether issues stem from wiring, power, signal, configuration, or hardware
Follow documented troubleshooting workflows and escalation procedures
Clearly document findings, actions taken, and resolutions in the case management system
Collaborate with teammates to improve troubleshooting processes and product reliability
Ideal Candidate Profile
This role is a strong fit for candidates who have:
Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems
Regularly used multimeters for diagnostics such as voltage, continuity, and resistance
Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics
Comfort explaining technical concepts clearly over the phone
Interest in learning access control and cellular-based systems, with training provided
Strong attention to detail and a methodical troubleshooting mindset
If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar.
What This Role Is (and Is Not)
This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities
This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation
Why Technicians Choose This Role
No field work or travel
Apply hands-on electronics knowledge in a clean, team-based environment
Consistent schedule and in-office stability
Structured training on access control and cellular-based systems
Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs
Employment Details
Location: Carrollton, TX (on-site)
Employment Type: Full-time
Compensation: $20-25 per hour
Required Qualifications (Screening)
At least 1 year of technical support, electronics, or low-voltage experience
Willingness to undergo background check and drug screening per local regulations
Comfortable working in an on-site setting
Comfortable commuting to the job's location
Preferred Qualifications
Experience supporting or installing electronic or low-voltage systems
Prior phone-based or customer-facing technical support experience
$20-25 hourly 5d ago
Production Support Lead
Ascendion
Computer technician job in Dallas, TX
Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for the world's leading brands
Solve complex problems - and learn new skills
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role
Job Title: Production Support Lead
Location: Dallas, TX
Key Responsibilities:
Experience in production support, system administration, or development related to healthcare management systems.
Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care
Experience with claims processing, benefits management, and provider network management in the healthcare space.
Strong familiarity with databases and writing complex SQL queries.
Experience in system integrations, including REST APIs.
Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable.
Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage)
Required Skills & Experience
Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
Experience with web services.
Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
Knowledge of HIPAA and other healthcare regulations is a plus.
Usage of AI in Application Support
Hands on automation experience
Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
$125k-130k yearly 5d ago
Network Technician
Randstad USA 4.6
Computer technician job in Dallas, TX
2 Network Technicians
Length of Contract: Through April of 2026 w/ potential of running through all of 2026
Hourly Pay: 25.00 - 28.00 p/hr
W2 Contract Only
Network Refreshes for 160 clinics to start.
Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points.
Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location
Workday:
● up to 8 hrs. a day, possibly less during surveys.
● will cover drivetime and mileage
● ideally 1 site per day, possibly 2 smaller when during surveys
● Possibly longer days during install days, we will not leave until the site is operational.
● Survey will be during clinic hours
● install will be after clinic hours
● no shift differential pay
Duties:
● Rack and stack network gear
● Installation of AP's
● Data collection from Phones, PC, data ports and cabling tracing.
● Cleanliness
● Customer service
$56k-79k yearly est. 2d ago
Field Service Technician (Dallas) - Industrial Automation
Interlake Mecalux, Inc. 4.2
Computer technician job in Dallas, TX
We are seeking hardworking and professional technical personnel to join our Operations Division in Melrose Park, IL!
The Field service Technician (After Sales) in Dallas is key to the technical support of our automated storage systems equipment at our customers' sites in the USA and Canada. Technicians are responsible for performing accurate and timely electromechanical support, training, upgrades, and repair of equipment.
Responsibilities:
Provide advanced electromechanical support in the after-sales phase for all automated warehouse installation projects throughout the U.S. and Canada.
Analyze and diagnose faults (controls software, electrical, mechanical, etc.).
Make necessary modifications to PLC's and electronic equipment.
Test and adjust the mechanical and electrical components as necessary.
Communicate requests to Sales for spare parts orders.
Create quality and status reports regarding service calls.
Communicate any issues that arise on site to the After Sales Manager.
Train customers on technical system routine maintenance operations.
Provide on-demand corrective maintenance services to customers as needed.
Minimum Requirements:
3 years of automation after-sales electromechanical service or industrial maintenance experience.
Ability to travel (USA and Canada), 90% of the time.
Ability to read and interpret electrical schematics and mechanical drawings.
Knowledge related to automation controls.
Experience with PLC programming (Siemens and Allen Bradley).
Basic knowledge in troubleshooting frequency inverters (SEW, Lenze, KEB).
Basic knowledge in diagnosing and troubleshooting industrial communication network connections (Profibus, Profinet, etc.).
Excellent communication and customer service skills and presence.
Ability and willingness to work variable hours including weekend, night, and/or holiday work.
Ability and willingness to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces.
Must have a valid driver's license and good driving record.
Spanish language fluency is a plus.
Candidates must live in or being willing to move to Dallas.
We offer:
Competitive compensation.
The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement.
401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating.
Paid Holidays and Paid Time Off with the option to cash out unused PTO every year.
Possibility for telework days, depending on position, with flexible make-up time for exempt employees.
Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits.
Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.
$48k-56k yearly est. 2d ago
Field Services Engineer
Delta Electronics Americas 3.9
Computer technician job in Dallas, TX
The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.
Key Responsibilities
Commission, inspect, and service cooling systems and related equipment.
Perform routine preventive maintenance, testing, and calibration of cooling systems.
Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
Provide technical training and support to clients on system operation and best practices.
Maintain accurate service records, documentation, and reports.
Collaborate with engineering and product teams to provide feedback for product improvements.
Ensure compliance with safety regulations, environmental standards, and company policies.
Manage spare parts, tools, and equipment efficiently.
Support continuous improvement initiatives and uphold high service quality standards.
Qualifications & Skills
Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
Proven experience in servicing HVAC/refrigeration/cooling systems.
Strong knowledge of thermodynamics, fluid mechanics, and control systems.
Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
Proficient in troubleshooting and repairing mechanical and electrical components.
Good communication and customer service skills.
Willingness to travel frequently and work independently.
Certification in HVAC/R or relevant trade license (preferred).
Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
Working Conditions
Frequent travel to customer sites (regional/national).
On-call availability for emergency support.
Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
Ability to read and interpret mechanical/electrical drawings and technical manuals.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service orientation.
Willingness to travel frequently and work independently.
HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
$64k-86k yearly est. 5d ago
Warehouse Support Specialist
ASSA Abloy Group 4.2
Computer technician job in Plano, TX
This role supports daily operational activities across warehouse functions and basic system-related tasks. The position focuses on the accurate handling, preparation, and tracking of physical products, along with light technical setup and asset coordination.
What You'll Do
Operational Support
Handle receiving, storage, picking, packing, and shipping activities.
Maintain organized inventory and accurate tracking records.
Prepare products and components through kitting and light assembly.
Process returns and support basic refurbishment tasks.
Systems & Asset Support
Prepare and configure hardware devices, including software installation.
Assign and track hardware assets within internal platforms.
Support basic system setup, activation, and updates.
Maintain documentation related to inventory, assets, and configurations.
Team & Process Support
Work cross-functionally to ensure smooth daily operations.
Provide routine status updates related to inventory and order flow.
Assist with identifying and supporting process improvements.
What We're Looking For
Experience in warehouse, logistics, or operations support.
Strong organizational skills with attention to detail.
Comfort working with basic technical tools and software systems.
Ability to manage multiple tasks in an onsite environment.
Self-motivated team player with a problem-solving mindset.
Nice to Have
Experience with ERP or inventory management systems.
Familiarity with CRM platforms.
General comfort with IT systems and connected hardware.
$38k-59k yearly est. 5d ago
IT Support Specialist
Rosendin Electric 4.8
Computer technician job in Coppell, TX
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The IT Support Specialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.
WHAT YOU'LL DO:
Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites.
Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
Utilize our trouble-ticketing system to document your work and facilitate communication with our clients.
Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users.
Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures.
Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Team player with effective communication & customer service skills with the ability to stay on task when working independently
Organize and manage multiple tasks in a fast-paced environment
Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies
Conversant in Microsoft operating systems and productivity tools
Experience with Cisco network equipment is a plus
Demonstrated success taking direction and working independently
Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented
Perform in a dynamic and fast-paced team environment
Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests
Demonstrated ability to use discretion and sensitivity when handling confidential information.
Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations
Extensive experience in multi-org environment
Engineering and Construction Related Industry Knowledge desired
System Administration and support experience would be desired
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
Prioritize and manage multiple tasks, changing priorities as necessary
Work under pressure and adapt to changing requirements with a positive attitude
Oral and written communication skills as required for the position
Self-motivated, proactive and an effective team player
Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
Associate degree in Information Technology, Computer/Information Science, or related discipline
Minimum 3 years' practical IT experience required
Can be a combination of education, training, and relevant experience
TRAVEL:
Up to 20%
WORKING CONDITIONS:
General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
Noise level is typically low to medium; it can be loud on a job site.
Occasional lifting of up to 30 lbs.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, pregnancy, age (over 40), or any other categories protected by applicable federal, state, or local law.
YOU Matter - Our Benefits
ESOP - Employee Stock Ownership
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$59k-78k yearly est. Auto-Apply 13d ago
Technical Support Analyst
PBS Systems 4.3
Computer technician job in Arlington, TX
Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity:
We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.
The Role:
PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations.
Responsibilities:
Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner
Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Collaborating with other groups/departments to streamline service delivery
Identify opportunities to drive process improvements that positively impact the client's experience
Develop knowledge and understanding of our software and the supporting Infrastructure
Achieving relevant certification in line with department needs and requirements
Achieving and exceeding KPI targets and other Metrics defined by the department
Available to travel at least 1 week per month throughout the US and Canada
Keeping abreast of Software enhancements and new releases, by reviewing release notes
Commit to an ongoing personal development and cross-training as recommended by your Team Lead
Qualifications:
Relevant certification or post-secondary Diploma or Degree
Valid Driver's License
Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers
Previous experience working with Networks (TCP/IP)
Basic LAN/WAN knowledge
CompTIA A+ and Network +
Thorough understanding of PC hardware and software as well as Microsoft Products
Excellent customer service skills
Problem solving and trouble shooting skills
Strong documentation abilities
Effective time management and organization
Strong multi-tasking and prioritization
Excellent verbal and written communication skills
Ability to work within and meet set deadlines
Strong base knowledge of industry standard business applications
Willingness to commit to an ongoing system of education and cross-training
What we offer:
Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
Internal promotion and growth opportunities
Free parking
Staff events
Great referral bonus
Staff discounts with GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.
PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
$33k-50k yearly est. 9d ago
IT Support Analyst - Part Time
Peak Utility Services Group 3.8
Computer technician job in Fort Worth, TX
Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry.⯠We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services.
Our Core Values: TRAITS : Trust, Respect, Accountability, Integrity, Teamwork, and Safety.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desktop and printer issues.
Outlook issues.
Mobile device issues - tablets/smartphones/other technology.
Information Technology (IT) Helpdesk - Lansweeper.
Voice over Internet Protocol (VOIP).
Badging to enter and exit building.
Comcast and Century Link requests and issues.
Document policies and procedures.
Keep our IT information current - exchange, active directory, and similar.
Onboarding and exit processes - setting up and wiping computers.
Manage and support Smartphone Apps.
Microsoft licensing.
Special IT projects assigned by Controller.
Roles and Responsibilities:
Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system.
Troubleshoot and resolve hardware and software issues on laptops and mobile devices.
Perform password resets and account management across multiple systems.
Assist with device setup, configuration, and deployment.
Support Microsoft 365 applications and basic administration tasks.
Document issues and resolutions in the ticketing system.
Collaborate with IT lead on projects and infrastructure improvements.
Responsibilities and Requirements:
Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required).
Reliable transportation and a valid driver's license with a good driving record.
Ability to work under 30 hours per week.
At least 1 year of IT experience or currently enrolled in an IT-related degree program.
Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting.
Strong communication and problem-solving skills.
Preferred Qualifications:
Familiarity with Microsoft 365, Intune, and other Azure products and services.
Experience with ticketing systems.
Exposure to networking concepts and device setup.
Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required.
Notes:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
$38k-71k yearly est. 40d ago
Computer Field Tech Position-Plano TX
BC Tech Pro 4.2
Computer technician job in Plano, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Technician - ServiceLink Flood
Servicelink 4.7
Computer technician job in Arlington, TX
ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation.
In this role, you will…
· Perform hardware and software break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware
errors/features if required and problem resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitoring the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
You possess …
· Technical Associates Degree or equivalent preferred
· 2+ Years of technical work experience in a corporate environment preferred
· The ability to identify, develop and implement technical processes and solutions
· Project development and management skills
· Outstanding customer service skills
Responsibilities
· Perform application break / fix work including but not limited to upgrades
· Develop expert understanding of applications, internal software and associated technologies
· Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features
if required and problem resolution
· Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution
· Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis
· Monitor the infrastructure to identify/resolve issues
· Respond to escalated end-user issues
· Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment
· Provide problem analysis and support to ensure proper escalation during outages or periods of degraded
infrastructure performance
· Provide support utilizing all available tools including remote control technologies
· Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required
· Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds
· All other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
• Technical Associates Degree preferred
• 2+ Years of technical work experience
• Experience in Windows 11
• Experience with Microsoft Office 365
• Experience with multiple hardware platforms
• Certifications a plus
• Effective problem-solving skills
• Excellent customer service skills
• Ability to multitask
• Highly organized
• Ability to work in a collaborative, team environment
• Ability to be productive in a fast-paced environment
• Ability to apply learning on a supervised basis
· Ability to grasp new concepts and develop skill set
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$56k-85k yearly est. Auto-Apply 60d+ ago
0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS
Dallas County (Tx 3.8
Computer technician job in Dallas, TX
Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements.
Management Scope: May supervise and/or lead activities of IT Support Specialist I/II; leads helpdesk and desktop teams on medium and high priority projects. Education, Experience and Training:
Education and experience equivalent to a High School diploma/GED and four (4) years of related experience in modern desktop and server operating systems, industry-specific computer software including application support experience with Microsoft Office 365 and mainstream web browsers. Industry related certifications preferred.
Special Requirements/Knowledge, Skills & Abilities:
May require working evenings and weekends, sometimes with little advanced notice. Rotating off hours and on-call support. Working knowledge of a range of diagnostic utilities, including remote access, ipconfig, trace route, and virus/malware utilities and removal tools. Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Strong documentation skills. Advanced knowledge of Microsoft Windows 10 operating systems and the Microsoft Office 365 suite of products. Knowledge of advanced computer hardware, including desktops, laptops and mobile devices. Maintain up-to-date knowledge of IT operating procedures and standards as well as changing technologies; willing to accept future training and certification. Ability to conduct research into a wide range of computing issues is required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly, business-friendly and technical language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Excellent interpersonal and organizational skills with ability to lead and supervise. Ability to serve as a liaison with developers, project managers and cross-functional teams. Strong analytical and problem-solving skills. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software.
Must possess a valid Texas Driver's License and good driving record. Will be required to provide a copy of 10-year driving history. Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
“Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Individuals must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.”
Physical/Environmental Requirements:
Physical requirements include occasional lifting/carrying of 5-10 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard and basic office equipment. Subject to handling, walking, sitting, standing, bending and reaching to perform the essential functions. 1. Records, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken to final resolution. Maintains equipment inventory; creates and maintains technical documentation. Contributes to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary.
2. Leads and assists in providing support to level I and II when request volumes are high. Communicates potential or real customer satisfaction issues to managers and IT team members.
4. Applies diagnostic utilities to aid in troubleshooting. Accesses software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
5. Evaluates documented resolutions and analyzes trends to prevent future problems. Notifies management of emerging trends. Assists with software releases and rollouts according to change management best practices.
6. Performs hands-on solutions, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications. Installs anti-virus software and ensures virus definitions are up to date. Performs tests to ensure problem has been adequately resolved.
7. Performs post-resolution follow up with technicians as required. Develops help sheets and FAQ list for end users. Reinforces SLAs to manage end-user expectations.
8. Performs other duties as assigned.
$34k-44k yearly est. Auto-Apply 14d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Computer technician job in Dallas, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 30d ago
Salesforce Helpdesk Support Specialist
Origin Bank 4.0
Computer technician job in Dallas, TX
Your Career. Your Story. Let's Write the Next Chapter Together. At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.
If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us.
Salesforce Help Desk Support Specialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution.
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Duties and Responsibilities include the following:
* Monitor and manage support tickets within a Salesforce-based ticketing system
* Respond to user requests submitted through tickets, email, and phone calls
* Troubleshoot and resolve common Salesforce-related issues, including:
* User access and permissions
* Data entry and record updates
* Reports and dashboards
* Page layouts and field visibility
* Accurately document issues, root causes, and resolutions in Salesforce
* Escalate complex issues to Salesforce Administrators or Developers when needed
* Ensure tickets are resolved within defined SLAs and properly closed
* Communicate clearly and professionally with users throughout the support process
* Identify recurring issues and recommend process improvements
* Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures
Supervisory Responsibilities -
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects, researches, and analyzes data; Exhibits ability to reason.
Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies.
Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values.
Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience.
Required Qualifications and Skills
* Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments)
* Strong troubleshooting and problem-solving skills
* Excellent verbal and written communication skills
* Ability to manage multiple tickets
* Customer-service mindset with a focus on issue resolution
Preferred Qualifications and Skills
* Salesforce Administrator experience or certification (Admin or Advanced Admin preferred)
* Experience providing help desk support via phone and email
* Knowledge of the Salesforce security model, including profiles, permission sets, and roles
* Experience working with SLAs and ticket performance metrics
* Basic understanding of workflows, flows, or validation rules
* Working Conditions
* Regular interaction with internal business users
Computer Skills
To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Noise level in the work environment is usually moderate.
This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
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Compensation Details
We believe in competitive compensation. The minimum average base pay for this position based on market is:
$45,656.00
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The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here).
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Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
How much does a computer technician earn in Mansfield, TX?
The average computer technician in Mansfield, TX earns between $29,000 and $55,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Mansfield, TX