Computer technician jobs in Racine, WI - 1,195 jobs

Job Title: EUC Talent Required (L2/L3 Support) Job Type: Onsite Job Mode: Full Time Teceze is seeking skilled End User Computing (EUC) professionals to support one of our key enterprise clients. The role involves providing L2/L3 onsite and remote support across manufacturing and plant environments, ensuring smooth operation of end-user systems, infrastructure services, and shop floor applications. Key Responsibilities Troubleshoot and resolve issues related to office systems, fabrication, and paint shop floor applications. Provide end-user and system support across Syncreon, CLI, and other plant locations. Deliver onsite support for network changes, hardware installations, and system upgrades. Support and maintain the SCCM environment and assist with Microsoft Intune configurations. Ensure security vulnerabilities are remediated for shop floor (SF) machines and workstations. Manage hardware lifecycle activities, including asset tracking, shipments, replacements, and returns. Configure, manage, and troubleshoot printers, scanners, and peripheral devices. Provide L2/L3 support for: Windows and mac OS operating systems End-user devices Core infrastructure services Participate in plant leadership meetings and weekly change management calls. Support patching and upgrade activities in line with organizational standards. Adhere to defined operational standards, SLAs, processes, and service objectives. Maintain accurate documentation for service desk procedures and end-user processes. Escalate major incidents and service interruptions to Plant Leadership and the MIM team in a timely manner. Coordinate with onsite hardware and service vendors for issue resolution and installations. Required Skills & Qualifications Strong experience in EUC / Desktop / IT Infrastructure Support (L2/L3). Hands-on experience with Windows OS, mac OS, SCCM, and Intune. Exposure to manufacturing or plant IT environments is highly preferred. Knowledge of network troubleshooting, patch management, and security remediation. Experience managing hardware assets, printers, and scanners. Excellent communication, coordination, and documentation skills. Ability to work independently in an onsite plant environment. Preferred Experience Prior experience supporting shop floor systems in automotive or manufacturing plants. Familiarity with ITIL processes, incident management, and change management. Experience working with multiple plant locations and stakeholders.

We are seeking an experienced electro-mechanical professional who thrives in a fast-paced, customer-facing environment. This role focuses on building new equipment in-house, installing systems at customer sites, and supporting existing equipment through troubleshooting and repair. The position involves significant travel and is ideal for someone comfortable with changing priorities and high demand. What You'll Do Build and assemble new industrial machinery and equipment in-house prior to shipment Travel to customer sites to install, commission, and support equipment Troubleshoot and repair electrical and mechanical systems on installed machinery Perform equipment testing, checkouts, and Factory Acceptance Tests when on-site Provide customer training and technical support during and after installations Document service activities and communicate findings with internal teams What We're Looking For Strong electrical background, with solid mechanical experience Experience as a machine builder, field service technician, or equipment technician Comfortable working in high-demand environments with quick pace changes Willingness to travel extensively (typically short trips, almost always home on weekends) Packaging or filling equipment experience is a strong plus Compensation & Benefits Paid travel time plus significant overtime opportunities Corporate credit card provided for approved business expenses

Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations. We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you. Do we have your attention? Keep reading. TechniBlend is looking for a self-starter, ambitious Field Service Technician to deliver world-class technical customer service and support. This person will work directly within the Technical Service Group and manage multiple customers and projects. Service Technicians frequently correspond with customers; maintain oversight on equipment, service machinery, and travel to customer facilities. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Are you passionate about this work? • Support TechniBlend (OEM) equipment and systems at customer production facilities. • Diagnose and troubleshoot mechanical, electrical and controls technical errors with equipment and determine and execute proper solutions. • Remotely monitor the effectiveness and performance of equipment via remote access software and direct communication with customers. • Conduct testing and commissioning of control systems, ensuring functionality, reliability, and safety. • Perform modifications, upgrades, and routine maintenance to existing equipment to meet customer needs and requirements. • Provide best-in-class service with customers and collaborate professionally fellow technical service and engineering personnel. • Provide training to the customers on equipment operations and maintenance procedures. • Produce timely, accurate and detailed service reports. • Comprehend customer requirements and make appropriate recommendations and modifications as required. • Manage field service appointments and customer troubleshooting requests through Salesforce - Field Service Lightning. • Ability to manage travel and expenses through expense management software while following company policies. What's in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! If this sounds like you, we want to connect! • Proven field service and technical service experience and aptitude • Ability to troubleshoot, test, repair and service technical equipment • Ability to work flexible shifts and adapt to changing work schedules • Willingness to travel up to 70% of the time (primarily domestic / USA) • Ability to work extended hours and weekends • Able to effectively organize, schedule, and carry out work assignments with minimal supervision • Read and interpret technical manuals, blueprints, diagrams • Understanding of the safe operation of hand tools and power equipment • Effective communication skills, verbal as well as written • Well-developed skills in problem solving and troubleshooting • Broad technical knowledge of process and/or industrial automation • Mechanical aptitude and ability to perform mechanical and physical tasks • Ability to support customers during and after hours on a scheduled basis ADDITIONAL SKILLS: • Brewing, Food & Beverage processing equipment experience a plus • Ambitious, fun & flexible • Organized, with strong time management skills and a strong work ethic • Technical curiosity is critical • High attention to detail EDUCATION AND EXPERIENCE: • Requesting (not required) 3 to 5 years of experience in installation, industrial maintenance, and troubleshooting of processing systems preferred. • Associates or technical degree in engineering or related field required. - Prefer higher level education in engineering, electronics, programming, etc. • Proficient knowledge of mechanical, electrical and process systems used in the brewing, food & beverage production industry. • Experience with various control systems and PLCs (Programmable Logic Controllers), especially Rockwell Automation / Allen-Bradley systems. • Experience with mechanical process equipment such as pumps, valves, meters and other components. • Computer knowledge: Microsoft Office, Excel and Word, Salesforce, Syteline Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #TEC #INTEC

La Causa Social Services is committed to empowering youth and young adults with complex mental health, developmental, and behavioral needs-as well as their families-through compassion, collaboration, and community-based support. We are seeking a motivated and recovery-focused Certified Peer Specialist to join our Youth Coordinated Opportunities for Recovery & Empowerment (CORE) and Comprehensive Community Services (CCS) teams. In this role, you will use your own lived experience in recovery to inspire, guide, and support young people in achieving their personal goals and building a foundation for long-term wellness. Why Join La Causa, Inc.? Meaningful work that supports youth and families on their path to recovery Collaboration with experienced and compassionate professionals Opportunities for professional development and career advancement Comprehensive benefits and paid leave-including a day off for your birthday! Your Role: As a Certified Peer Specialist, you will provide one-on-one support to youth and families engaged in recovery services. You will empower youth to identify their strengths, build coping skills, and access the community resources they need to thrive-all while fostering trust, self-advocacy, and independence. What You'll Do: Facilitate Individual Support - Engage youth in setting and achieving their recovery goals through strength-based, trauma-informed approaches. Provide Community Connection - Link youth and families to community resources, supports, and networks that enhance recovery and independence. Assist in Crisis Management - Support individuals in developing effective strategies to manage challenges and crises. Promote Team Collaboration - Partner with clinicians, care coordinators, and families to support the youth's care plan and progress. Empower Youth and Families - Encourage skill-building, problem-solving, and self-direction. Ensure Compliance - Follow all agency, legal, and contractual requirements, including timely documentation and reporting. Build Relationships - Maintain open communication and positive connections with youth, families, and team members. Mandated Reporting - Carry out duties as a mandated reporter in alignment with laws and organizational policies. Professional Development - Attend meetings, training, and supervision to continue learning and improving skills. Be a Team Player - Collaborate with team members to ensure coordinated, high-quality services. What We're Looking For: Bachelor's degree in social work or a related field (Required) Master's degree in social work or related field (Highly Preferred) Valid Wisconsin Peer Specialist Certification, or ability to obtain certification within 12 months of hire At least one (1) year of experience providing community-based support Strong cultural competency and interpersonal skills Bilingual (Spanish and English), spoken and written (Preferred) Excellent verbal, written, and documentation skills Strong critical thinking and organizational abilities; able to manage multiple priorities Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.) Ability to work flexible hours, including evenings and weekends, as program needs dictate Must successfully complete and pass all background checks, including an annual influenza vaccination Transportation, valid Wisconsin driver's license, state minimum auto insurance, and must meet La Causa, Inc. driving standards Skills & Competencies: Strong cultural competency and interpersonal relationship skills. Excellent written and verbal communication abilities across diverse audiences. Critical thinking and problem-solving skills with sound judgment. Highly organized with the ability to manage multiple priorities. Proficient in Microsoft Office Suite. Reliable transportation, valid Wisconsin driver's license, state minimum auto insurance, and ability to meet La Causa, Inc. driving standards. Must successfully complete and pass all required background checks, including an annual influenza vaccination. Flexible schedule availability, including evenings and weekends as needed Work Environment: Work takes place in both community and office settings (local travel required) Flexible hours may include evenings or weekends Regularly required to drive, stand, sit, reach, stoop, bend, and walk Frequent talking, hearing, and seeing required, finger dexterity necessary Infrequent lifting (such as files) may occur Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions About La Causa, Inc.: La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee. You can learn more about La Causa at ***************************** Join Our Team-Apply Today! Be part of something bigger. Join Familia La Causa and help us empower youth and families as a Certified Peer Specialist CORE/CCS-Youth Apply now and take the next step in your career!

Department: Alumni Relations & Development Salary/Grade: NEX/15 Target hiring range for this position will be between $27.50 - $30.65 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data. Job Summary: The Technical Support Specialist delivers expert support for workplace endpoint technologies, ensuring reliable performance and a seamless user experience. This role is responsible for installing, configuring, and maintaining hardware and software systems, while diagnosing and resolving technical issues using advanced troubleshooting techniques and diagnostic tools. The specialist partners with peers and end users to coordinate routine projects, optimize workflows, and uphold service excellence. Additionally, this position enforces policies, procedures, and standards to align with organizational goals and industry best practices, contributing to a secure and efficient IT environment. Description of workplace endpoint technology: 300+ laptops, desktops, and tablets with a mix of Windows and mac OS operating systems. Peripherals and conference room equipment to support 285 staff. Training room equipment including laptops, projectors, cameras, and audio equipment. Please note: Hybrid schedule with required onsite days. Specific Responsibilities: Strategic Planning * Assists in the creation of workplace endpoint technology initiatives. Administration * Recommends modification of practices and procedures to increase effectiveness or efficiency. * Collaborate with users to implement projects that leverage IT systems and tools. * Authors Scopes of Work for small projects. * Creates and maintains user documentation Development * Installs, repairs, and adjusts workplace endpoint technology using standard tools and test equipment while following established procedures. * Performs such tasks as imaging devices, replacing hardware components, deploying new equipment, and participating in team projects. * Performs routine preventive maintenance tasks in accordance with established practices. Performance * Diagnoses and resolves complex problems, questions and inquiries encountered by clients according to established practices Miscellaneous Performs other duties as assigned. Minimum Qualifications: * Successful completion of a full 2-year course of study in an accredited college or university leading to an associate's or higher degree; OR appropriate combination of education and experience. * 2 years IT, CS user support or other relevant experience required. * Familiarity with enterprise collaboration tools (e.g., Microsoft 365, Zoom). Infrastructure * Adobe Creative Cloud Suite * information security * Mac OS X Operating System * Microsoft Exchange * Microsoft 365 * Microsoft SharePoint * Zoom * Storage hardware * Windows Operating System Analytical * critical thinking * decision making * judgment * problem solving * Troubleshooting Project * collaboration and teamwork * functional documentation * organizational skills * planning Minimum Competencies: (Skills, knowledge, and abilities.) * Proven expertise in hardware and software diagnostics and troubleshooting * Excellent customer service and communication skills for technical and non-technical audiences. * Ability to work autonomously while thriving in collaborative team environments * Strong written and verbal communication skills for clear and professional interactions * Effective time management with adaptability to shifting priorities * Attention to detail ensuring accuracy and quality in all deliverables * Adaptability and willingness to learn new technologies. Preferred Qualifications: * Relevant certifications (CompTIA A+, Network+, Microsoft, Apple) * Prior experience in a technical support or IT service environment. Preferred Competencies: (Skills, knowledge, and abilities) * Advanced proficiency in hardware and software troubleshooting across diverse platforms * Experience delivering exceptional customer support in high-volume or complex environments * Demonstrated ability to lead initiatives or mentor team members while fostering collaboration * Strong technical documentation skills and ability to communicate complex concepts clearly * Proven track record of managing multiple priorities under tight deadlines with flexibility * Commitment to quality assurance with a focus on process improvement and accuracy Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.

Job Location: New Holland - Pennsylvania - United States, Racine - Wisconsin - United States, Scottsdale - Arizona - United States, Wichita - Kansas - United States Job Family for Posting: Technical Training Apply now * Apply Now * Start applying with LinkedIn Start Please wait... About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people - and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose The Precision Technical Support Specialist for Construction Equipment is a team member within the Technical Support-Construction team. Team members have three primary roles: * Provide expert technical advice to dealership service department personnel and Field Service team members, * Provide input to improve reliability and serviceability of CNH Construction products, and * Provide input to improve service information and technical training content based on experience with troubleshooting the product(s). Key Responsibilities Job duties include: * Answering technical questions from CNH dealers or from CNH Field Service team members using personal knowledge, experience, and available reference sources, including Engineering. * Structuring answers consistent with CNH objectives while being attentive to the cost and time of repairs to CNH, the dealership, and the customer. * Striving to maximize customer uptime by providing the complete, correct response on first interaction. * Documenting all technical questions and data into a contact management system for future reference by other Technical Support Specialists, Quality, and Engineering. * Creating additional technical troubleshooting information in conjunction with Engineering and Technical Information. * Maintaining relationships with Engineering, Quality, Technical Training, and Technical Support employees to provide regular feedback of current or emerging issues customers are experiencing with CNH construction equipment. * Becoming a "product expert" on CNH-CE Precision, Digital, & Machine Control products. Experience Required * Associate's Degree and a minimum of one year of heavy equipment troubleshooting experience OR a High School Diploma with a minimum of three years of heavy equipment troubleshooting experience * Technical experience relating to diagnostics of mobile mechanical, electrical (12 or 24 volt DC), Electric Propulsion, transmission, hydraulic, hydrostatic, engine, and/or exhaust aftertreatment systems. * Experience working with Construction precision/machine control solutions * Desire to support dealership and customer operations. * Excellent written and oral communication skills. * Excellent time management skills. Preferred Qualifications The preferred candidate will have: * Experience with remote support. * Experience with dealership service department activities. * A working knowledge of construction products and applications. * 3+ years direct experience installing or supporting Construction Machine Control solutions or brands: Leica, TopCon, Hemisphere, Trimble, or others. Pay Transparency The annual salary for this role is USD $72,750.00 - $111,550.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.) What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: * Flexible work arrangements * Savings & Retirement benefits * Tuition reimbursement * Parental leave * Adoption assistance * Fertility & Family building support * Employee Assistance Programs * Charitable contribution matching and Volunteer Time Off Click here to learn more about our benefits offerings! (US only) US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "Know Your Rights" poster here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here. Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation. Apply now * Apply Now * Start applying with LinkedIn Start Please wait... {{video.content.cta}} {{video.content.title}} {{video.content.description}} × {{explore.title}} {{explore.description}} {{feed.title["#text"]}} {{feed.city["#text"]}}, {{feed.country["#text"]}} {{explore.cta}}

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding, mortgage and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (****************************************** to learn more about Milliman's commitments to our people, diversity and inclusion, social impact and sustainability. Milliman's Milwaukee-based Property and Casualty practice is one of the leading experts in property and casualty insurance matters. We advise clients on a wide range of issues - from estimating loss reserves to developing rating plans and evaluating mortgage collateral for government agencies, mortgage lenders, and investors. Our consulting work is supported by a powerful toolkit of analytics software solutions. As innovators in risk assessment, Milliman embraces technology and builds renowned data-driven tools that evaluate risk for a wide variety of applications. The Opportunity Milwaukee Casualty's IT Support team ensures that all of our technology is in seamless working order for everyone within the 80+ person practice. Our end-user systems include hardware, network storage, software, networking, and telecommunications. Just as important as your relevant technical knowledge will be your customer-oriented communication skills, as you'll be handling multiple tickets and resolving issues with attention to detail. Whether your day includes setting up equipment at a workstation, running diagnostics in a remote session, tackling challenging IT projects, IT audits, or answering an ambiguous help ticket, you'll provide solutions and expertise in response to a wide variety of requests. This internship merges the fast pace of “break/fix” IT with exciting opportunities to find ways to enhance our existing solutions and introduce innovative technologies. This is a great opportunity for someone who wants to leverage their tech support experience and is ready to develop additional skills in a professional services environment. The IT Support team works onsite in our office in Brookfield WI, providing IT support during Central Time business hours. The IT Support Intern will commit to a regular schedule, working at least 10 and up to 37.5 hours per week, all onsite. Responsibilities and expectations: Respond swiftly to incoming tickets and ad hoc requests for help from local and remote users Resolve technical issues in a timely manner and research incidents with the utmost attention to detail Prioritize tickets based on urgency and/or priority with the information given Create, update, and review technical process documentation Contributing to IT knowledge base Solve technical problems on the fly Complete auditing tasks Physically install and configure new hardware, software, and systems Complete hardware refresh workflows Provide A/V support for in-office meetings Communicate clearly and kindly to end-users Follow internal approval workflows Provide orientation and guidance to users on how to operate new software and computer equipment Complete thorough research and exhaust all possible resources when investigating an issue Complete compliance standards for retired assets Responsible for physically relocating and configuring existing equipment based on user needs. Must be able to lift 30 lbs. What We Are Looking For Required: Some experience supporting and troubleshooting Windows 11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices) Knowledge of Microsoft Windows 11 and O365 environment Basic knowledge of TCP/IP networking Willing to learn and expand personal knowledge base as technology needs evolve Equally comfortable taking initiative and self-direction to handle challenging tasks independently, and valuing collaboration as part of a team Organized approach to solving problems Professional demeanor in oral and written communication Receptive to constructive feedback Candidate must currently be pursuing a bachelor's or master's degree Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 30 lbs, climb stairs, balance, stoop, kneel, crouch, and/or crawl Preferred: Experience with deploying or creating images Exceptional attention to detail Willing to learn and expand personal knowledge base as technology needs evolve Experience using Active Directory to manage resources Experience supporting non-Windows platform(s) e.g. Linux or Mac, operating systems Previous experience working in an office or professional services environment Location This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 3-5 days per week, on an agreed-upon schedule, with some flexibility. Candidates must already be local to the Milwaukee area. No paid relocation assistance will be provided. The expected application deadline for this job is February 27, 2026. Benefits We offer competitive benefits which include the following based on plan eligibility: Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges. 401(k) Plan - When an employee reaches 1,000 hours worked within 12 consecutive months, they become eligible for a 401(k) plan that includes a company matching program and profit-sharing contributions. Paid Time Off (PTO) - Begins accruing on the first day of work; Interns, Temporary, and Seasonal Employees will earn PTO each pay period, based on 1 hour for every 30 hours worked. Transportation - Pre-tax savings for eligible transit and parking expenses. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman, now or in the future. #LI-LS1 #LI-Onsite

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Great Lakes, IL. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

CCB Technology is an award-winning Managed IT Services Provider (MSP) and a long-term technology partner based in Mount Pleasant, Wisconsin, serving clients nationwide. We provide fully customizable IT solutions, including cybersecurity, cloud services, and strategic consulting, tailored to meet the exact needs of businesses and nonprofits. Job Description Position Summary: The Service Desk Engineer is a key role within CCB Technology. The position is primarily responsible for the management and remediation of IT Service Desk tickets for CCB Technology IT Management clients. Specifically, this will involve complex tickets that cannot be resolved via our L1 Service Desk team and therefore are escalated internally. Although the primary focus of this position is to remediate said tickets, the engineer could also be tasked with handling smaller network and infrastructure projects for IT Management clients, as needed. Primary Responsibilities: Service Desk Ticket Management- This will include the overall management of assigned tickets to current workload. Effective management will include: Proper utilization of CCB Internal tools. This will include, but is not limited to, ConnectWise, IT Glue, and N-Central. Constant communication (both internally and externally) to ensure all necessary parties are informed of current ticket status throughout the duration of the ticket. This may occur via phone, email, or ticketing system notifications. Timely remediation of ticket or if unable to resolve ticket issue then effective use of judgment to escalate ticket to L3/L4 for review. Provide on-call escalation support after hours to remediate critical issues for IT management clients. Documentation- This will consist of: Effective documentation, both customer facing as well as internal, occurring within assigned tickets to provide necessary information to clients and relevant CCB staff. Timely and accurate submission of time sheets, PTO forms, expense reports, etc. Proper association of billable and non-billable time. This documentation must occur within CCB's designated internal applications and tools, primarily within ConnectWise, IT Glue and N-Able. Secondary Responsibilities: Training & Certifications- Perform cross training with other engineers to learn additional hands on technical skills and abilities. This may also include studying, completing, and maintaining any required vendor certifications. Managed Services Client Projects- At certain points tickets will be identified as projects that are out of scope with current IT Management/Help Desk contract. At that time, the Service Desk Engineer could be tasked with working with that client to complete that project under the client's Master Service Agreement contract. Travel- This may consist of: Performing on-site client visits; local, day trip only. Attend relevant conferences or trade-shows representing CCB Technology. Weekly Average Utilization of Time: CCB Technology has an expectation for how you are consistently dedicating your time on a weekly basis. That is listed below. Please note that this can change for a variety of reasons on a weekly basis (PTO, holiday, certification training, etc.). However, most weeks should closely resemble the allocation of time as is listed below. 31 Hours (77.5%): Service Desk ticket management and remediation - includes documentation pertaining to tickets, as well as time sheets. 1 Hours (2.5%): Internal meetings 2 Hours (5%): Training - cross training and vendor certification training. 6 Hours (15%): Lunch/Breaks Qualifications Minimum of 4 years of experience in infrastructure and networking. Associate's degree (A.A.) or equivalent from a two-year college/technical school, or one-to-two years of related experience/training. Good knowledge of industry-leading hardware and equipment products such as Dell, Lenovo, HP, and Cisco. Knowledge of industry-leading business productivity applications including Microsoft Office, Office 365, and data backup solutions. Experience working with Microsoft server operating systems, Active Directory, and Microsoft Exchange infrastructure. Abilities: Strong oral and written communication skills, combined with excellent time management and organizational abilities. Detail-oriented and able to work effectively under pressure with minimum supervision. Ability to multitask several job responsibilities and show good judgment in assessing priorities. Good interpersonal abilities to work with clients to resolve support tickets. Strong analytical and problem-solving abilities. Ability to provide guidance and knowledge share with other engineers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Additional Information Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 35 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. All your information will be kept confidential according to EEO guidelines. [email protected]

Horizon Retail Construction is a nationally recognized general contractor specializing in tenant improvement. We are currently seeking an IT Helpdesk Technician- L1 to join the team at our corporate headquarters. Headquartered in Sturtevant, Wisconsin, we take pride in delivering quality projects, building strong relationships, and fostering a collaborative team culture. Key Responsibilities: Responsible for maintaining help desk tickets Set-up and deploy equipment to new office and field employees Provides support and triage incoming phone, voicemail, tickets, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies Installing upgrades, repairs, movement and replacement of desktops, laptops, and peripherals Identify hardware and software technical issues and malfunctions Provide training to end users as well as create and maintain training manuals Perform physical inventory, minor hardware repair, equipment delivery, and testing Assist with IT projects and business initiatives Interview users to collect information about problems and lead user through diagnostic procedures to determine source of errors Handle problem recognition, research, isolation, resolution, and follow-up for user problems, referring more complex problems to Systems Engineer Basic server access to create/modify/terminate user accounts, phone management, etc. Summary of Qualifications: Bachelors or Associates Degree in Information Technology or a related field is OR Actively Pursuing Degree in Information Technology Experience with Windows and Office products (Outlook, Excel, Word, PowerPoint) Experience with Microsoft 365 products (SharePoint, Teams, Teams Voice, OneDrive) Ability to work in a team environment to meet critical deadlines Experience with Apple devices such as iPhones and iPads Previous customer service experience Preferred Skills: Experience with Ticket and Asset Management software (e.g., Lansweeper) Someone who has good written, oral, listening skills and customer service Power Automate Experience What We Offer: Horizon offers a collaborative work environment with a strong focus on team culture and professional growth. Our comprehensive benefits package includes: Medical, dental, vision, and life insurance Paid time off and paid holidays Flexible spending account (FSA) 401(k) with company match Career development opportunities Ready to build your future with us? Apply today and become a part of the Horizon team.

CCB Technology is an award-winning Managed IT Services Provider (MSP) and a long-term technology partner based in Mount Pleasant, Wisconsin, serving clients nationwide. We provide fully customizable IT solutions, including cybersecurity, cloud services, and strategic consulting, tailored to meet the exact needs of businesses and nonprofits. Job Description Position Summary: The Service Desk Engineer is a key role within CCB Technology. The position is primarily responsible for the management and remediation of IT Service Desk tickets for CCB Technology IT Management clients. Specifically, this will involve complex tickets that cannot be resolved via our L1 Service Desk team and therefore are escalated internally. Although the primary focus of this position is to remediate said tickets, the engineer could also be tasked with handling smaller network and infrastructure projects for IT Management clients, as needed. Primary Responsibilities: Service Desk Ticket Management- This will include the overall management of assigned tickets to current workload. Effective management will include: Proper utilization of CCB Internal tools. This will include, but is not limited to, ConnectWise, IT Glue, and N-Central. Constant communication (both internally and externally) to ensure all necessary parties are informed of current ticket status throughout the duration of the ticket. This may occur via phone, email, or ticketing system notifications. Timely remediation of ticket or if unable to resolve ticket issue then effective use of judgment to escalate ticket to L3/L4 for review. Provide on-call escalation support after hours to remediate critical issues for IT management clients. Documentation- This will consist of: Effective documentation, both customer facing as well as internal, occurring within assigned tickets to provide necessary information to clients and relevant CCB staff. Timely and accurate submission of time sheets, PTO forms, expense reports, etc. Proper association of billable and non-billable time. This documentation must occur within CCB's designated internal applications and tools, primarily within ConnectWise, IT Glue and N-Able. Secondary Responsibilities: Training & Certifications- Perform cross training with other engineers to learn additional hands on technical skills and abilities. This may also include studying, completing, and maintaining any required vendor certifications. Managed Services Client Projects- At certain points tickets will be identified as projects that are out of scope with current IT Management/Help Desk contract. At that time, the Service Desk Engineer could be tasked with working with that client to complete that project under the client's Master Service Agreement contract. Travel- This may consist of: Performing on-site client visits; local, day trip only. Attend relevant conferences or trade-shows representing CCB Technology. Weekly Average Utilization of Time: CCB Technology has an expectation for how you are consistently dedicating your time on a weekly basis. That is listed below. Please note that this can change for a variety of reasons on a weekly basis (PTO, holiday, certification training, etc.). However, most weeks should closely resemble the allocation of time as is listed below. 31 Hours (77.5%): Service Desk ticket management and remediation - includes documentation pertaining to tickets, as well as time sheets. 1 Hours (2.5%): Internal meetings 2 Hours (5%): Training - cross training and vendor certification training. 6 Hours (15%): Lunch/Breaks Qualifications Minimum of 4 years of experience in infrastructure and networking. Associate's degree (A.A.) or equivalent from a two-year college/technical school, or one-to-two years of related experience/training. Good knowledge of industry-leading hardware and equipment products such as Dell, Lenovo, HP, and Cisco. Knowledge of industry-leading business productivity applications including Microsoft Office, Office 365, and data backup solutions. Experience working with Microsoft server operating systems, Active Directory, and Microsoft Exchange infrastructure. Abilities: Strong oral and written communication skills, combined with excellent time management and organizational abilities. Detail-oriented and able to work effectively under pressure with minimum supervision. Ability to multitask several job responsibilities and show good judgment in assessing priorities. Good interpersonal abilities to work with clients to resolve support tickets. Strong analytical and problem-solving abilities. Ability to provide guidance and knowledge share with other engineers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Additional Information Physical Demands & Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 35 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. All your information will be kept confidential according to EEO guidelines. [email protected]

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS' diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures. Benefits: To support its team members, UMOS offers highly competitive compensation as well as a benefits package including: Paid time off that will increase over your years of service 15 paid holidays annually A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses A variety of support services to promote well-being through the employee assistance program Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees' eligible compensation. Helpdesk Support Services Manager Job Compensation: $81,059.78 to $101,324.72 Salary Exempt Per Year (Depending on Experience). Helpdesk Support Services Manager Job Responsibilities: ​​Supervisory/Administrative 1. Lead a multi-location team of 5+ Helpdesk Support Specialists supporting users across 50+ locations nation-wide. 2. Provide ongoing performance, feedback and coaching to Helpdesk team members via coaching and recurring team and 1:1 meetings. 3. Lead projects focused on continuously improving Corporate IT services. 4. Recommend and implement process improvements, guide team on required process documentation and related metrics. 5. Create standards for process documentation. 6. Stay current on emerging service desk trends and best practices to ensure that the service desk is constantly developing a proactive service model. 7. Develop and maintain positive relationships with teams across the organization. 8. Prepares written and electronic reports, correspondence, and other documents as needed. 9. Obtain feedback from internal customers to ensure operational effectiveness goals are being maintained. 10. Strives to maintain a high level of technical knowledge through interactions with other IT personnel, vendors, technical resources, and training. 11. Attends meetings, conferences, and other workshops as assigned ​ ​End User Support 12. Work hands-on with the Help Desk team, serving as an escalation point for complex issues and guiding the team in identifying effective solutions. Leverages experience and collaborate with department peers, department leadership, vendors, and other resources as needed to resolve complex problems. Applies knowledge to analyze trends, determine root causes, and address recurring incidents. 13. Utilize corporate reporting system to ensure quality of service delivery of calls, ticket documentation, and output of Helpdesk processes. 14. Direct and lead by example, ensuring the team follows established Helpdesk policies, practices, and procedures. Ensures team members thoroughly record and track issues from outset to their resolution, while maintaining communication with the requestor(s) as necessary. 15. Maintains awareness of overall network and systems availability. 16. Ensures cyber safety protocols and procedures are followed. Reports potentially risky/unsafe conditions or behavior. 17. Guide the Helpdesk Team to independently research, troubleshoot, and resolve trouble tickets to maintain a healthy ticket age. 18. Works with team members to ensure appropriate and timely escalation occurs on issues as needed for timely resolution, ensuring SLAs are met. 19. Analyzes end user's needs to provide recommendations related to most appropriate and efficient use of technology required to accomplish user's tasks. 20. Provides input and recommendations on technological changes based on observations of user and organizational needs. 21. Recommends long-term solutions based on applied knowledge of computer software, hardware, and procedures; incident research; collaboration with peers/team members to recommend long-term solutions. 22. Reviews and revises technical and user documentation, processes, and procedures. 23. Assists with infrastructure backup and restore procedures according to provided instructions and IT business practices. 24. Maintains confidentiality of network users, data, lists, rights, and permissions. ​ ​Asset Management and Support 25. Responsible for lifecycle management of user-based computing hardware and peripherals. 26. Facilitates repair/replacement/maintenance and updates of equipment and software. 27. Oversees and assists team with the installation of software, computer systems, and peripheral equipment. 28. Ensures use of technology hardware, software, and cloud services are used and configured following appropriate organization and cyber safety practices. 29. Assists with software and hardware testing to evaluate ease of use and effectiveness for user needs. Helpdesk Support Services Manager Job Qualifications: 1. Bachelor's degree in information technology, Computer Science preferred, business or leadership related degree would be accepted. 2. Minimum of five years of progressive, relevant leadership experience supporting end-users with at least three years recent experience supervising and leading a multi-location team. 3. Minimum of five years delivering user system support such as: Microsoft Windows 10/11, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Office 2019/365, audio & video conferencing technologies/platforms or other similar systems. 4. Minimum of three years of experience leading technical projects from start to finish. 5. Knowledge of company supported software and user hardware including desktops, notebooks, iOS tablets/phones, and peripherals. 6. Working knowledge of IP based enterprise networks or willingness to obtain education/certifications. 7. Industry recognized IT Support Certifications a plus 8. Excellent communication and organizational skills with ability to tailor support for all members of the organization with variable technical knowledge. 9. Able to work with confidential information. Demonstrated ability, through experience or education, to work independently and in a team environment, to analyze and understand detailed information. 10. Bilingual (Spanish) a plus. 11. Must have and maintain valid state issued driver's license and reliable insured transportation for travel to and from remote UMOS locations as needed. Work Environment, Physical, and Sensory Demands: The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential job functions. Physical Demands: ​​Requires manual dexterity necessary to operate computer keyboard and to install system hardware. ​Employee is frequently required to stand, walk, sit, bend. ​Occasionally required to lift and/or move up to 20 lbs. ​Occasionally required to lift and/or move over 20 lbs. with assistance. ​Occasionally required to drive. ​Frequently exposed to moderate temperature generally encountered in a controlled temperature environment. ​Noise level in this work is usually quiet to moderate. ​​ Tools & Equipment Used: ​​iPad, iPhone, laptop/desktop computer, ​Projectors, multi-functional scan/fax/copy machine. ​Use first aid equipment, fire extinguisher. ​Usage varies by position. ​​ Additional Eligibility Requirements: Employment with UMOS is contingent upon the successful completion of a criminal background check prior to starting. UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Job ID # Fast Path [18976] Duration: 1+ Years (Possible Extension) Location: Bannockburn,IL-60015 Onsite) • Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. • This candidate would need to be a leader type and a well-diversified Deskside Tech. • Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. • Outlook PST files. • Break/Fix troubleshooting experience in larger corporate environments. • Must be experienced in DESKSIDE support, Remote / CTS Support, SCCM, Windows, Incident, IMAC, VDI, SW/Break/fix, IMAC, Ability to solve tickets remotely, work with SCCD. • This candidate would need to be a leader type and a well-diversified Deskside Tech. Someone who can document procedures well (organized). Additional Information For more information, Please contact Shubham ************

Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Muskego, WI area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55! The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a part time position with flexible hours! You will have the opportunity to make your own schedule within the support availability times. This position has the potential to grow into a management position and/or full time as the program grows. Position Mission The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting. Requirements Must be upbeat, outgoing and have a cheerful disposition Experience working or volunteering in a senior living setting a plus Ability to build and maintain relationships with residents, their families and the community staff Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones The position is largely self motivated and self structured. The right candidate will be driven to be challenged and to succeed Management experience is a plus Responsibilities Intake of resident support requests Schedule onsite appointments for technical support Onsite support of resident hardware and software Create and lead group classes on different consumer technology Phone and email support for initial incoming tickets Ticket resolution as per the client service level agreement Detailed documentation within service tickets on issue steps and resolution Excellent customer service on the phone, via email and in person Company Culture Our Values: Teamwork Accountability Communication Empathy Leadership Expertise If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Health insurance Paid time off Training & development About AP Electric & Generators AP Electric & Generators is a leading provider of standby and backup power solutions nationwide. For over 28 years, weve helped homeowners and businesses stay powered and protected with reliable generator systems. Our team is passionate about great service, expert advice, and keeping our customers confident when the power goes out. Position Overview Were looking for an Electrician to join our Customer Support Call Center team. This unique role blends technical expertise with exceptional customer service helping customers diagnose generator issues, coordinate service, and provide expert guidance over the phone or email. If youre an experienced electrician who enjoys helping people and solving problems, this is a great opportunity to apply your skills in a professional, customer-facing environment. What Youll Do Answer inbound calls and emails from customers about generator operation, installation, or service. Perform remote troubleshooting and technical support for standby generator systems. Schedule service appointments and coordinate with field technicians or service partners. Log customer interactions, troubleshooting notes, and outcomes in our CRM system. Guide customers through warranty claims, product registration, and preventive maintenance. Educate customers on safe operation and upkeep of standby generators. Support AP Electrics mission to provide fast, knowledgeable, and reliable customer care. What Youll Bring Active state electrician license (preferred but not required). 3+ years of experience working with standby or backup power systems. Previous call center, help desk, or customer service experience preferred. Strong communication skills both technical and customer-friendly. Proficient with computers, email, and CRM systems. Ability to stay calm, organized, and professional under pressure. Bonus Points For Experience with major generator brands: Generac, Kohler, Briggs & Stratton, or Cummins. Background in residential or commercial electrical systems. Bilingual (English/Spanish). Why Join AP Electric Competitive pay + annual performance bonus Health insurance reimbursement Paid time off and holidays Training and career growth opportunities Supportive, team-driven culture Schedule Full-time position (MondayFriday), no weekends How to Apply If youre a licensed electrician who enjoys helping customers and solving technical challenges, we want to hear from you! Apply today and power your career with AP Electric & Generators.

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: Job Description The Technical Support Specialist will troubleshoot complex issues, provide timely customer responses, and deliver best in class support for customers of SmartCover products. Additionally, Technical Support Specialists need to speak directly with customers, as well as create written communication, requiring excellent written and verbal communication skills. Job Duties: Respond to customer inquiries for SmartCover products that relate to hardware and software questions in a friendly, professional manner, and log details of steps taken to resolve customer questions. Work in a high‑volume technical call center environment, handling continuous customer inquiries via phone, chat, and email throughout the day while maintaining professionalism, calm, and a positive tone. Collaborate with SmartCover field teams to troubleshoot the 11,000 SmartCover products serving our municipal and utility customers. Work to bring systems back online; virtually removing and adjusting network components to resolve issues. Escalate product issues/bugs to the appropriate functional area for further investigation. Collaborate with functional areas within the company to resolve customer related questions with the highest degree of accuracy, effectiveness and promptness to ensure consistent technical support to our customers. Education and Experience: Bachelor's degree in information technology or MIS preferred 3+ years of related experience in technical customer support role, supporting products and software via phone and email preferred Qualifications: Strong technical aptitude Comp TIA A+ certification would be preferred Intermediate skills in networking, OS, cellular communication standards and hardware required Basic proficiency in Salesforce preferred Basic Industrial Tech Support preferred Basic experience with remote desktop applications preferred Competitive Total Rewards at Badger Meter: Competitive Pay Annual Bonus Eligible for Annual Pay Increases Comprehensive Health, Vision, and Dental Coverage 15 days Paid Time Off + 11 Paid Holidays Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost! Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more Educational Assistance - Tuition Reimbursement up to $5,250 Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage Health Savings Account (HSA) & Flexible Spending Account (FSA) options An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at ************************************************************* Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship. Privacy Statement The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.

Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement. Requirements: