Corporate travel agent vs tour agent

Differences between corporate travel agent and tour agent duties and responsibilities

Corporate travel agent example responsibilities.

• Manage corporate travel arrangements for business accounts, including passport and visa documents.
• Provide on-site business travel services: including international and domestic airline ticketing, hotel reservations and car rentals.
• Use computerize reservation system to process payments, book transportation and hotel reservations and print require documentation for customer.
• Train on Sabre and Apollo systems.
• Book corporate and personal travel through Sabre and Amadeus.
• Used the Apollo computer system to make travel arrangements for designate business clients.
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Tour agent example responsibilities.

• Utilize OpenTable to take and manage reservations both from incoming calls and ones request online.
• Provide excellent customer service through making group reservations and tour reservations.
• Greet and check in guests for their respective tour presentations, look up accounts, and input guest information in CRS.
• Perform travel agent duties providing a prestige customer experience in booking tours internationally and domestically for a fast pace tour company.
• Remain prepared to respond to emergencies and conduct emergency procedures according to FAA guidelines.