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Counter operations agent vs advanced repair agent

The differences between counter operations agents and advanced repair agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter operations agent has an average salary of $30,840, which is higher than the $30,440 average annual salary of an advanced repair agent.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for an advanced repair agent are consumer electronics, client devices, and geek.

Counter operations agent vs advanced repair agent overview

Counter Operations AgentAdvanced Repair Agent
Yearly salary$30,840$30,440
Hourly rate$14.83$14.63
Growth rate6%6%
Number of jobs91,67846,009
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 40%
Average age4343
Years of experience--

Counter operations agent vs advanced repair agent salary

Counter operations agents and advanced repair agents have different pay scales, as shown below.

Counter Operations AgentAdvanced Repair Agent
Average salary$30,840$30,440
Salary rangeBetween $25,000 And $37,000Between $25,000 And $35,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between counter operations agent and advanced repair agent education

There are a few differences between a counter operations agent and an advanced repair agent in terms of educational background:

Counter Operations AgentAdvanced Repair Agent
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 40%
Most common majorBusinessComputer Science
Most common college--

Counter operations agent vs advanced repair agent demographics

Here are the differences between counter operations agents' and advanced repair agents' demographics:

Counter Operations AgentAdvanced Repair Agent
Average age4343
Gender ratioMale, 60.4% Female, 39.6%Male, 85.5% Female, 14.5%
Race ratioBlack or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%Black or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between counter operations agent and advanced repair agent duties and responsibilities

Counter operations agent example responsibilities.

  • Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
  • Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
  • Configure, troubleshot, and activate smartphones.
  • Conduct presentations regarding all policy information offer through AFLAC

Advanced repair agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Maintain PCs, mobile devices, and networks, including operating system.
  • Interface with customers bringing their home PCs in for diagnosis or repair.
  • Repair apple products such as ipads, iphones, headphones, ipod touch.
  • Train other agents on how to perform initial diagnosis of client issue and troubleshoot computers to determine an efficient resolution.
  • Provide technical expertise to troubleshoot networking setup and repair utilizing advance diagnostics.
  • Show more

Counter operations agent vs advanced repair agent skills

Common counter operations agent skills
  • Customer Service, 27%
  • Phone Calls, 14%
  • Computer Repair, 9%
  • Check-In, 7%
  • Diagnostics, 4%
  • Windows, 4%
Common advanced repair agent skills
  • Consumer Electronics, 22%
  • Client Devices, 17%
  • Geek, 16%
  • Customer Service, 6%
  • Phone Calls, 5%
  • Troubleshoot, 4%