Counter operations agent vs counter clerk

The differences between counter operations agents and counter clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter operations agent has an average salary of $30,840, which is higher than the $30,268 average annual salary of a counter clerk.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for a counter clerk are customer service, cleanliness, and basic math.

Counter operations agent vs counter clerk overview

	Counter Operations Agent	Counter Clerk
Yearly salary	$30,840	$30,268
Hourly rate	$14.83	$14.55
Growth rate	6%	-10%
Number of jobs	91,678	75,025
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	High School Diploma, 40%
Average age	43	43
Years of experience	-	-

Counter operations agent vs counter clerk salary

Counter operations agents and counter clerks have different pay scales, as shown below.

	Counter Operations Agent	Counter Clerk
Average salary	$30,840	$30,268
Salary range	Between $25,000 And $37,000	Between $25,000 And $36,000
Highest paying City	-	New York, NY
Highest paying state	-	Vermont
Best paying company	-	Steel Dynamics
Best paying industry	-	Transportation

Differences between counter operations agent and counter clerk education

There are a few differences between a counter operations agent and a counter clerk in terms of educational background:

	Counter Operations Agent	Counter Clerk
Most common degree	Bachelor's Degree, 48%	High School Diploma, 40%
Most common major	Business	Business
Most common college	-	-

Counter operations agent vs counter clerk demographics

Here are the differences between counter operations agents' and counter clerks' demographics:

	Counter Operations Agent	Counter Clerk
Average age	43	43
Gender ratio	Male, 60.4% Female, 39.6%	Male, 31.3% Female, 68.7%
Race ratio	Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%	Black or African American, 10.1% Unknown, 7.0% Hispanic or Latino, 19.0% Asian, 5.6% White, 57.4% American Indian and Alaska Native, 0.8%
LGBT Percentage	4%	4%

Differences between counter operations agent and counter clerk duties and responsibilities

Counter operations agent example responsibilities.

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Counter clerk example responsibilities.

Conduct routine inspections and manage mechanics payroll data utilizing ADP.
Record all sales transactions on POS and accurately process cash, and credit card transactions.
Preform end of day close out, including POS, cash count and inventory management.
Maintain shop cleanliness and inventory levels.
Maintain cleanliness according to sanitation requirements.
Register patients for medical services--operate switchboard--perform additional administrative support tasks for supervisory staff as needed.

Counter operations agent vs counter clerk skills

Common counter operations agent skills

Customer Service, 27%
Phone Calls, 14%
Computer Repair, 9%
Check-In, 7%
Diagnostics, 4%
Windows, 4%

Common counter clerk skills

Customer Service, 22%
Cleanliness, 9%
Basic Math, 9%
Cash Handling, 9%
Sales Floor, 7%
Food Preparation, 6%

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Counter Operations Agent
Counter Operations Agent vs Counter Clerk

Updated January 8, 2025

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