Counter operations agent vs counter person

The differences between counter operations agents and counter people can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter person has an average salary of $30,987, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for a counter person are customer service, work ethic, and parts counter.

Counter operations agent vs counter person overview

	Counter Operations Agent	Counter Person
Yearly salary	$30,840	$30,987
Hourly rate	$14.83	$14.90
Growth rate	6%	-
Number of jobs	91,678	43,483
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	High School Diploma, 44%
Average age	43	43
Years of experience	-	-

Counter operations agent vs counter person salary

Counter operations agents and counter people have different pay scales, as shown below.

	Counter Operations Agent	Counter Person
Average salary	$30,840	$30,987
Salary range	Between $25,000 And $37,000	Between $23,000 And $40,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between counter operations agent and counter person education

There are a few differences between a counter operations agent and a counter person in terms of educational background:

	Counter Operations Agent	Counter Person
Most common degree	Bachelor's Degree, 48%	High School Diploma, 44%
Most common major	Business	Business
Most common college	-	-

Counter operations agent vs counter person demographics

Here are the differences between counter operations agents' and counter people' demographics:

	Counter Operations Agent	Counter Person
Average age	43	43
Gender ratio	Male, 60.4% Female, 39.6%	Male, 51.0% Female, 49.0%
Race ratio	Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%	Black or African American, 9.1% Unknown, 7.0% Hispanic or Latino, 19.0% Asian, 5.3% White, 58.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	4%	4%

Differences between counter operations agent and counter person duties and responsibilities

Counter operations agent example responsibilities.

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Counter person example responsibilities.

Experience in ADP parts management systems.
Allocate all parts to correct vehicles and Toyota technicians.
Take customers' orders, enter into POS system, receive and process payments.
Coordinate with workers and salesmen from parent company (Nissan) on parts information and availability.
Maintain cleanliness of assign departments.
Deliver items to customers, whether they are a dealership, bodyshop or regular customer.

Counter operations agent vs counter person skills

Common counter operations agent skills

Customer Service, 27%
Phone Calls, 14%
Computer Repair, 9%
Check-In, 7%
Diagnostics, 4%
Windows, 4%

Common counter person skills

Customer Service, 18%
Work Ethic, 18%
Parts Counter, 13%
Computer System, 11%
Phone Calls, 8%
Basic Math, 5%

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Counter Operations Agent
Counter Operations Agent vs Counter Person

Updated January 8, 2025

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