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Counter operations agent vs counter sales representative

The differences between counter operations agents and counter sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a counter sales representative has an average salary of $33,527, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for a counter sales representative are taking care, continuous improvement, and good communication.

Counter operations agent vs counter sales representative overview

Counter Operations AgentCounter Sales Representative
Yearly salary$30,840$33,527
Hourly rate$14.83$16.12
Growth rate6%4%
Number of jobs91,678183,752
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 37%
Average age4343
Years of experience--

Counter operations agent vs counter sales representative salary

Counter operations agents and counter sales representatives have different pay scales, as shown below.

Counter Operations AgentCounter Sales Representative
Average salary$30,840$33,527
Salary rangeBetween $25,000 And $37,000Between $26,000 And $43,000
Highest paying City-San Jose, CA
Highest paying state-Delaware
Best paying company-Steel & Pipe Supply Co Inc
Best paying industry-Manufacturing

Differences between counter operations agent and counter sales representative education

There are a few differences between a counter operations agent and a counter sales representative in terms of educational background:

Counter Operations AgentCounter Sales Representative
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Counter operations agent vs counter sales representative demographics

Here are the differences between counter operations agents' and counter sales representatives' demographics:

Counter Operations AgentCounter Sales Representative
Average age4343
Gender ratioMale, 60.4% Female, 39.6%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%Black or African American, 10.3% Unknown, 6.7% Hispanic or Latino, 19.9% Asian, 6.7% White, 55.9% American Indian and Alaska Native, 0.5%
LGBT Percentage4%4%

Differences between counter operations agent and counter sales representative duties and responsibilities

Counter operations agent example responsibilities.

  • Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
  • Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
  • Configure, troubleshot, and activate smartphones.
  • Conduct presentations regarding all policy information offer through AFLAC

Counter sales representative example responsibilities.

  • Manage accounts and create invoices via QuickBooks.
  • Receive incoming calls, make outbound calls, and help walk-ins to assist customers with HVAC and plumbing products.
  • Wait on in store customers, using POS.
  • Help service technicians with questions and troubleshooting of HVAC products and equipment.
  • Used prior experience to provide detail technical support and advice for HVAC repairs.
  • Prepare meals, and meticulous detail to cleanliness and smooth functionality for daily use.
  • Show more

Counter operations agent vs counter sales representative skills

Common counter operations agent skills
  • Customer Service, 27%
  • Phone Calls, 14%
  • Computer Repair, 9%
  • Check-In, 7%
  • Diagnostics, 4%
  • Windows, 4%
Common counter sales representative skills
  • Taking Care, 18%
  • Continuous Improvement, 9%
  • Good Communication, 9%
  • Class Customer Service, 9%
  • Customer Satisfaction, 8%
  • Customer Feedback, 8%