Counter operations agent vs front counter attendant

The differences between counter operations agents and front counter attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front counter attendant has an average salary of $31,270, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for a front counter attendant are computer system, inventory control, and customer complaints.

Counter operations agent vs front counter attendant overview

	Counter Operations Agent	Front Counter Attendant
Yearly salary	$30,840	$31,270
Hourly rate	$14.83	$15.03
Growth rate	6%	-10%
Number of jobs	91,678	93,837
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	High School Diploma, 42%
Average age	43	43
Years of experience	-	-

Counter operations agent vs front counter attendant salary

Counter operations agents and front counter attendants have different pay scales, as shown below.

	Counter Operations Agent	Front Counter Attendant
Average salary	$30,840	$31,270
Salary range	Between $25,000 And $37,000	Between $25,000 And $38,000
Highest paying City	-	Boston, MA
Highest paying state	-	Colorado
Best paying company	-	Rush Enterprises
Best paying industry	-	Media

Differences between counter operations agent and front counter attendant education

There are a few differences between a counter operations agent and a front counter attendant in terms of educational background:

	Counter Operations Agent	Front Counter Attendant
Most common degree	Bachelor's Degree, 48%	High School Diploma, 42%
Most common major	Business	Business
Most common college	-	-

Counter operations agent vs front counter attendant demographics

Here are the differences between counter operations agents' and front counter attendants' demographics:

	Counter Operations Agent	Front Counter Attendant
Average age	43	43
Gender ratio	Male, 60.4% Female, 39.6%	Male, 35.3% Female, 64.7%
Race ratio	Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%	Black or African American, 9.8% Unknown, 6.8% Hispanic or Latino, 18.0% Asian, 5.4% White, 59.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	4%	4%

Differences between counter operations agent and front counter attendant duties and responsibilities

Counter operations agent example responsibilities.

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Front counter attendant example responsibilities.

Place groceries into customers' vehicles.
Stock shelves, clean ran register and any other task that need to be done
Handle high volume, multi line phone, while inputting customer information and payments into POS.
Perform duties including stock re-organizing, bagging groceries and customer assistance.
Report jewelry repair and/or maintenance issues for follow up action by management.

Counter operations agent vs front counter attendant skills

Common counter operations agent skills

Customer Service, 27%
Phone Calls, 14%
Computer Repair, 9%
Check-In, 7%
Diagnostics, 4%
Windows, 4%

Common front counter attendant skills

Computer System, 19%
Inventory Control, 12%
Customer Complaints, 8%
Customer Service, 8%
POS, 7%
Safety Standards, 7%

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Counter Operations Agent
Counter Operations Agent vs Front Counter Attendant

Updated January 8, 2025

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