Counter operations agent vs geek squad agent

The differences between counter operations agents and geek squad agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a geek squad agent has an average salary of $31,924, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for a geek squad agent are customer service, client devices, and consumer electronics.

Counter operations agent vs geek squad agent overview

	Counter Operations Agent	Geek Squad Agent
Yearly salary	$30,840	$31,924
Hourly rate	$14.83	$15.35
Growth rate	6%	6%
Number of jobs	91,678	28,603
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 45%
Average age	43	46
Years of experience	-	-

Counter operations agent vs geek squad agent salary

Counter operations agents and geek squad agents have different pay scales, as shown below.

	Counter Operations Agent	Geek Squad Agent
Average salary	$30,840	$31,924
Salary range	Between $25,000 And $37,000	Between $19,000 And $51,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between counter operations agent and geek squad agent education

There are a few differences between a counter operations agent and a geek squad agent in terms of educational background:

	Counter Operations Agent	Geek Squad Agent
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 45%
Most common major	Business	Computer Science
Most common college	-	University of Pennsylvania

Counter operations agent vs geek squad agent demographics

Here are the differences between counter operations agents' and geek squad agents' demographics:

	Counter Operations Agent	Geek Squad Agent
Average age	43	46
Gender ratio	Male, 60.4% Female, 39.6%	Male, 78.8% Female, 21.2%
Race ratio	Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%	Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage	4%	7%

Differences between counter operations agent and geek squad agent duties and responsibilities

Counter operations agent example responsibilities.

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Geek squad agent example responsibilities.

Manage an android application using java with eclipse and android SDK tools.
Diagnose and fix hardware and software issues on customer PC's.
Oversee scheduling and precinct availability for all CIA agents.
Repair apple headphones, iphones, ipads and other apple products.
Provide support and resolution for customers experiencing windows and apple software and hardware issues.
Totale price and tax on merchandise purchase by customers, using cash register POS system.

Counter operations agent vs geek squad agent skills

Common counter operations agent skills

Customer Service, 27%
Phone Calls, 14%
Computer Repair, 9%
Check-In, 7%
Diagnostics, 4%
Windows, 4%

Common geek squad agent skills

Customer Service, 37%
Client Devices, 15%
Consumer Electronics, 12%
Phone Calls, 5%
Repair Computers, 4%
Precinct, 3%

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Counter Operations Agent
Counter Operations Agent vs Geek Squad Agent

Updated January 8, 2025

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