Counter operations agent vs services clerk

The differences between counter operations agents and services clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $30,840 average annual salary of a counter operations agent.

The top three skills for a counter operations agent include customer service, phone calls and computer repair. The most important skills for a services clerk are math, basic math, and customer service.

Counter operations agent vs services clerk overview

	Counter Operations Agent	Services Clerk
Yearly salary	$30,840	$31,246
Hourly rate	$14.83	$15.02
Growth rate	6%	-4%
Number of jobs	91,678	149,892
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 34%
Average age	43	43
Years of experience	-	-

Counter operations agent vs services clerk salary

Counter operations agents and services clerks have different pay scales, as shown below.

	Counter Operations Agent	Services Clerk
Average salary	$30,840	$31,246
Salary range	Between $25,000 And $37,000	Between $25,000 And $38,000
Highest paying City	-	Fairfield, CT
Highest paying state	-	Vermont
Best paying company	-	United States Courts
Best paying industry	-	Retail

Differences between counter operations agent and services clerk education

There are a few differences between a counter operations agent and a services clerk in terms of educational background:

	Counter Operations Agent	Services Clerk
Most common degree	Bachelor's Degree, 48%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Counter operations agent vs services clerk demographics

Here are the differences between counter operations agents' and services clerks' demographics:

	Counter Operations Agent	Services Clerk
Average age	43	43
Gender ratio	Male, 60.4% Female, 39.6%	Male, 42.5% Female, 57.5%
Race ratio	Black or African American, 10.1% Unknown, 7.1% Hispanic or Latino, 17.8% Asian, 6.6% White, 57.6% American Indian and Alaska Native, 0.8%	Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	4%	4%

Differences between counter operations agent and services clerk duties and responsibilities

Counter operations agent example responsibilities.

Integrate logistics principles into supply chain solutions to resolve customer issues and achieve customer satisfaction.
Support high-level logistics operations for all air and ocean export/imports to ensure accuracy and efficiency.
Configure, troubleshot, and activate smartphones.
Conduct presentations regarding all policy information offer through AFLAC

Services clerk example responsibilities.

Conduct routine inspections and manage mechanics payroll data utilizing ADP.
Require knowledge of basic math and measurements.
Possess basic math skills necessary to count down drawers.
Operate the POS system, customer service, preparing food to order and cleaning work stations and refilling food trays.
Register students, run reports and report cards.
Inspect all receive chemicals, perishables, office and laboratory items.

Counter operations agent vs services clerk skills

Common counter operations agent skills

Customer Service, 27%
Phone Calls, 14%
Computer Repair, 9%
Check-In, 7%
Diagnostics, 4%
Windows, 4%

Common services clerk skills

Math, 19%
Basic Math, 17%
Customer Service, 9%
Cleanliness, 8%
Patients, 6%
Slicers, 5%

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Counter Operations Agent
Counter Operations Agent vs Services Clerk

Updated January 8, 2025

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