Customer care representative jobs in Clarksville, TN - 195 jobs
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Customer Service Representative
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Customer Care Coordinator
Customer Service Advisor
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Customer Service Specialist
Plumbing Service Professional
Mr. Rooter Plumbing of Clarksville
Customer care representative job in Clarksville, TN
Job DescriptionMonday - Friday, Regular Shift 8am-5pm, Pay Based on Experience, $22-$30 Per Hour, Bonus Pay Opportunity, PTO, Paid Holidays, Medical Specific Responsibilities:
Install repair and maintain plumbing systems in commercial and residential environments
Perform drain cleaning on plumbing systems
Perform minor to complex service work on plumbing systems
Work with blueprints and job specifications as it applies to the craft
Identity proper materials and quantities for new and existing projects
Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
Job Requirements:
Licensed or possessing prior verifiable plumbing experience (minimum 2 years)
Valid Driver's License
Ability to operate basic hand tools necessary for the craft
Attention to detail
Excellent communication skills
Professional appearance and personality
Benefits: Benefits package varies by location
We are actively interviewing for this position - Apply today and our hiring manager will follow up!
$22-30 hourly 5d ago
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Customer Service Specialist
German American Bancorp, Inc. 4.5
Customer care representative job in Franklin, KY
Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services.
What You'll Do:
* Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations.
* What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else.
Bonus Points:
* Bilingual/Multilingual
* Customer Service experience
* Cash-handling experience
What we can offer you:
* Medical, dental, vision, STD, LTD, Life insurance, etc.
* 17 days paid time off, 11 paid holidays and bereavement leave
* Education assistance program
* Paid parental bonding leave
* Wellness benefits
* Life event coverage
* Service awards
* Financial benefits including 401(k) match, stock purchase plan, loan discounts and more
* National and local discounts on everything from computers and vacations to phones and retail shopping
* Free checking account, checks and discounted bank services
This position will be located at:
303 North Main Street
Franklin, Kentucky, 42134
United States
About Us:
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
$32k-37k yearly est. 8d ago
Customer Service/Collection Agent -TN HC 02.09.2026
CBE Companies 4.0
Customer care representative job in Clarksville, TN
NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY.
Now is the time to take THE NEXT STEP and come to CBE for a career.
You could start as a
Customer Service/Collections Agent
as soon as 02.09.2026.
FLEXIBLE SCHEDULES AVAILABLE: Full-time
Full-time (40hr) flexible weekday schedule with 1 required night until 8pm
In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!
CBE provides 3 weeks paid training and supports you every step of the way!
Strong Belief in Promote from Within (Your New Career is up to you)
Apply TODAY!
Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.
At least 18 years of age
High School Diploma or GED
9+ months of work history (customer service experience preferred)
Computer and typing skills required
Excellent attendance
Self-starter with great attention to detail
Customer service mindset
Strong communication, persuasion, and negotiation skills
Ability to handle multiple tasks simultaneously
Strong work ethic
A competitive spirit, an unrelenting drive to be the best
Ability to learn new information and integrate processes
Achieve schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the company
Problem solving skills & ability to recommend solutions
Additional Information:
Training: CBE provides 3 weeks of paid training, no call center experience necessary!
Day shift available for full-time work
Compensation: $14.00 - $15.00 + per hour plus commissions.
This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required.
#CTN1
CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.
$14-15 hourly Auto-Apply 12d ago
Automotive Customer Service Advisor - 2277
Tupeloms
Customer care representative job in Clarksville, TN
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$26k-33k yearly est. 1d ago
Mortgage Call Center Representative
Churchill Mortgage Corporation 3.2
Customer care representative job in Brentwood, TN
About Us
Churchill Mortgage began in 1992 with the core value of providing the highest level of integrity to each and every customer, meaning we tell our customers what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships. Churchill Mortgage proudly embraces the sound financial principles, as heard on the Dave Ramsey Show.
Churchill Mortgage is a nationwide company that has succeeded in the industry for over 30 years, serving homebuyers and real estate professionals. We are innovative and have a fast-paced work environment. We value the input and ideas of our team at all levels within the company. You will have the ability to interface and learn from team members in all departments of the company. At Churchill Mortgage, we believe in investing in our team and helping every employee develop a strategic growth plan in their career by identifying their talents and skill sets and aligning them on a path for success.
Job Overview
We're seeking a dedicated and passionate Mortgage Call Center Representative to join our dynamic team to help others achieve the dream of homeownership. In this role, you'll be the first point of contact for customers navigating the mortgage process. You will be the first voice many hear on their journey toward homeownership. Your ability to listen, empathize, and resolve issues will help families feel confident and cared for throughout their homeownership journey. Ready to help people achieve their dream of homeownership? Apply today and become part of a team that values integrity, empathy, and excellence.
Key Responsibilities
(Note: The following duties are typical of those performed by this role. Other related duties may also be performed. )
Handle inbound and outbound calls related to mortgage applications, loan servicing, and general inquiries
Assist customers with online account access
Represent Churchill Mortgage in a professional manner
Use scripts to identify a prospect situation, screen, record information, and connect with a Home Loan Specialist
Correspond with customers via phone, email, text, or chat
Perform various tasks to support the Sales Conversion department's commitment to each branch for calls or projects
Determine the needs of clients through effective listening and questioning skills
Make outbound calls to identify client's needs and respond by providing superior service and resolution
Answer rollover calls and direct to appropriate team member
Demonstrate proficiency with Lead Management CRM System - must be able to move seamlessly through records, search & find, add new records, review history, change status, identify duplicate, etc.
Make an average of 130 calls per day to prospective clients that have inquired about a mortgage.
Guide customers through a short form loan application online as needed
Serve as a backup to our receptionist for breaks/lunch on a rotating schedule with the entire Sales Conversion team
Meet performance goals while prioritizing care and integrity
Other duties as assigned
Qualifications
Our ideal candidate
Is humble, hungry & smart
Possesses the ability to work both in a team atmosphere and independently
Has exceptional verbal & written communication skills
Wants to be part of a highly motivated team with a proven track record of success that also has a lot of FUN
Must be coachable and willing to learn
Must come to win every day with a great attitude. We believe attitude is everything!
Must be organized, independent, resourceful, and diligent
Must be able to work at a fast pace
Must be able to stay calm under pressure
Ability to multitask across systems while maintaining accuracy and empathy
Familiarity with mortgage terminology and loan lifecycle (origination, closing, servicing)
Education/Experience
High school diploma or equivalent
1+ year of customer service or call center experience
Strong communication and active listening skills
Ability to multitask across systems while maintaining accuracy
Familiarity with mortgage or financial terminology a plus
Computer Skills - Moderate to Proficient experience in Microsoft Office (Word, Excel, Outlook, etc). Experience working with CRM system.
Must be able to pass a criminal history information background check. Other duties may be applicable as business needs may dictate and as assigned by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
Compensation package 35k - 59k/year
Hourly rate of $17.00/hour ($35,360 annual)
Bonus $1,200 - $2,000/Month based off production. Eligible for bonus after 3 months. Avg bonus for all team members is $1,800/month.
Schedule: Monday - Friday: 9:30 am - 6:00 pm In Office
Benefits
Churchill Mortgage's generous benefits package is available to all full-time employees. This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, Paid Time Off in addition to sick days and floating holidays, 401(k) & ESOP (Employee Stock Ownership Program)
Employees Own the Company
Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP).
Churchill Mortgage Corporation is an Equal Opportunity Employer
$35.4k yearly 20d ago
Customer and Sales Representative
Best Choice Roofing Holdings
Customer care representative job in Goodlettsville, TN
We are looking for a highly motivated and results-driven individual to join our team as a Customer and Sales Representative/Inbound Appointment Specialist. In this role, you will be responsible for handling inbound calls from potential, new, and existing customers, as well as conducting outbound calls to convert leads into qualified in-home appointments. Your primary goal is to set appointments with all decision-makers present, ensuring our sales professionals have the best opportunity to close deals.
About Us:
Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. Our balance of expertise, winning sales system, top-of-the-line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country.
Our team is dedicated to building strong relationships with clients and each other so we can achieve great things together! We believe in teamwork, continuous improvement, and celebrating success.
Key Responsibilities:
Handle inbound calls and make outbound calls to leads generated from our website, lead providers, and inbound web forms.
Adhere to standard operating procedures (SOP) and follow the designated call cadence for each lead source.
Schedule and confirm appointments for the sales team, ensuring clear and accurate handover of information.
Maintain accurate and up-to-date records of all calls, appointments, and client interactions in our internal systems.
Consistently meet or exceed daily, weekly, and monthly performance targets for appointment setting and conversion.
Conduct cold calls using a provided lead database and re-engage with prior contacts and warm leads.
Requirements
Qualifications:
Previous experience in a call center or sales role is preferred.
Excellent verbal and written communication skills.
Strong customer service skills.
Strong computer proficiency; ability to talk and type simultaneously.
Highly organized, with strong multitasking capabilities.
Financially motivated and driven to succeed in a fast-paced environment.
Confident communicator with strong persuasion skills, the ability to think quickly, multitask effectively, and maintain a proactive, goal-oriented mindset.
What Makes Us The Best Choice?
Competitive Compensation: We offer competitive wages based on experience and performance.
Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development.
Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.
We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.
$31k-43k yearly est. 42d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer care representative job in Princeton, KY
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$25k-31k yearly est. 2d ago
Automotive BDC Call Center Representative
White's Auto Mall
Customer care representative job in Hopkinsville, KY
White's Auto Mall Description of the role:
The Automotive Service BDC Call Center Representative is responsible for managing incoming and outgoing service calls in a professional and efficient manner. They will provide outstanding customer service and assist with generating service leads for the dealership.
Responsibilities:
Respond to customer inquiries through phone, email, and online channels in a timely and professional manner
Engage with customers to understand their needs and provide information about available vehicles
Set up appointments for vehicle service, repairs & maintenance
Meet or exceed performance goals set by the dealership
Follow up with potential customers to generate appointments
Maintain accurate customer records in the CRM system
Provide outstanding customer service and resolve any issues or concerns
Adhere to dealership's customer service and communication standards
Collaborate with parts & service teams to ensure a smooth and efficient customer experience
Requirements:
Prior experience in a sales, service department or customer service role
Excellent communication and interpersonal skills
Strong phone etiquette and active listening skills
Knowledge of automotive industry and vehicle features
Ability to work well in a fast-paced environment
Proficient in using CRM software and Microsoft Office
High school diploma or equivalent
Benefits:
$17 Hourly + Commission
Opportunity for commission-based earnings
Comprehensive Benefits: Medical, dental, vision, life insurance, EAP, and 401K with company match
Paid Vacation, Personal Days, and Holidays
Employee Discounts on vehicles, parts, and service
Career growth and development opportunities
White Family Foundation Scholarship Program: Up to $5000 per year for employee's children.
About the Company:
White's Auto Mall is a reputable dealership located in HOPKINSVILLE, Kentucky. We are committed to providing exceptional service to our customers and maintaining a positive work environment for our employees. As a family-owned business, we value teamwork, integrity, and continuous improvement.
EEOC Statement:
White's Auto Mall is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$17 hourly Auto-Apply 60d+ ago
Call Center Representative
Insight Global
Customer care representative job in Goodlettsville, TN
One of our top Retail clients in Goodlettsville, TN is looking to bring on some Call Center Representatives to help support their Human Resources Shared Services team. This candidate will be responsible for answering calls, handling a variety of transactions related to HR policies including areas such as benefits, leave administration, employment center questions, etc. In this role, you will need to evaluate and analyze the employee request/concern, interpret the situation, determine the appropriate resolution, escalate as necessary, and communicate the resolution and/or escalation to the customer. Finally, they will then prepare appropriate documentation and process the necessary paperwork.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 2-3 years of experience in a call center setting (high volume)
- Highschool Diploma
- Soft Skills: communication, multitasking, and strong phone presence - Human Capital Metrics (Oracle, workday, Lawson)
- Payroll or HRIS system experience
$23k-31k yearly est. 60d+ ago
Customer Service Representative - Hopkinsville, KY
Kedia Corporation
Customer care representative job in Hopkinsville, KY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Michael Venable-State Farm Agent
Customer care representative job in Hopkinsville, KY
Job DescriptionBenefits:
Flexible schedule
Who We Are Were a high-functioning, fast-moving office that takes our work seriously but not ourselves. We believe great service still matters, details are important, and doing things right beats doing things fast (most of the time). We laugh,
we win, and yes we expect excellence.
What Youll Actually Do
Take great care of our clients (theyre the reason were here)
Answer questions, solve problems, and be a calm voice when life happens
Process policy changes, billing questions, and account updates accurately
Follow proven systems because winging it is not a strategy
Document your work so future-you and your teammates thank you
Own your tasks from start to finish (no mystery handoffs)
This Job Is Probably For You If
You like checking things off a list
You show up on time and do what you say youll do
You can be professional without being robotic
You enjoy helping people and solving problems
You appreciate clear expectations and structure
This Job Might Not Be For You If
You prefer chaos to checklists
Close enough is your personal motto
Accountability makes you uncomfortable
Youre allergic to follow-through
What We Offer
Competitive compensation with room to grow
Performance-based incentives (results matter here)
Paid training we dont throw you into the deep end
A supportive, team-first culture
A long-term career opportunity, not a revolving-door job
How to Apply
Apply today and tell us why youd be a great fit for a high-performing service team. Bonus points if you can follow
instructions and submit the application completely :)
$25k-33k yearly est. 20d ago
Customer Service Representative #4460
Fivestar Careers
Customer care representative job in Hopkinsville, KY
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
Maintain PAR levels in the Deli (Cold and Hot).
Promote FiveStar specials by informing customers and suggestive selling on each transaction.
Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
Clean floors, restrooms, parking lots, and all other areas around the store.
Practice safe working habits that align with company safety rules.
Comply with all local, state, and federal laws.
Follow all company policies as outlined in the FiveStar employee handbook.
Minimum Qualifications:
At least 18 years old.
Ability to multi-task to meet customer's needs.
Professional appearance and a positive attitude.
Team player, honest, hardworking, and excellent attendance.
Basic Computer Skills.
Physical Requirements:
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
$25k-33k yearly est. 60d+ ago
Customer Service Representative
Airtech International 4.6
Customer care representative job in Springfield, TN
The Customer Service Representative (CSR) will be responsible for delivering excellent customer experiences and serving as the company's primary interface with internal and external customers. As a liaison and agent of innovation, the CSR will resolve customer concerns quickly, courteously, and efficiently. The CSR will build long-lasting relationships with customers by encouraging openness and trust. Strong, customer-focused written and verbal communication skills are vital for this role.
ESSENTIAL RESPONSIBILITIES:
The primary responsibility is to deliver excellent service to all customers.
Supply product pricing, availability, and lead times within predefined criteria.
Manage a Customer Portfolio of diverse domestic and/or international accounts.
Input a high volume of Purchase Orders into the ERP system with accuracy and efficiency.
Manage order changes, adjustments, cancellations, credits, and return authorizations.
Identify complex documents and customer requirements for correct management, such as Terms and Conditions and specifications.
Work with Manufacturing, Engineering, Quotations, Sales, and Shipping to achieve customer satisfaction.
Handle customer concerns, present acceptable solutions and alternatives quickly, follow up to assure resolution.
Assist Shipping and Logistics teams with domestic and international order fulfillment.
Notify supervisor or manager of potential safety hazards and comply with all necessary ISO procedures.
Perform additional tasks and responsibilities as given by the supervisor.
QUALIFICATIONS:
Ability to compose correspondence and create simple excel worksheets.
Ability to manage time effectively.
Ability to prioritize and manage various tasks successfully.
Attention to detail.
Capacity to work independently and within a team.
Reliability is essential.
Typing skills (40 WPM +) and math proficiency.
EDUCATION BACKGROUND AND WORK EXPERIENCE:
High school diploma or GED equivalent required.
Some college preferred but not required.
2+ years of relevant work experience.
Familiar with data entry and ERP systems (Navision/MS Dynamics preferred)
Open to travel for training and relationship-building if applicable.
WE HIRE YOU TO RETIRE YOU:
Airtech is a family-owned and operated global leader in materials used to manufacture high-performance composite parts. Since 1973, we've proudly supported industries such as aerospace, automotive, marine, green energy, and recreational sports in creating lighter, stronger, and greener components.
We offer a competitive compensation package that includes medical, dental, and vision benefits; paid vacation and holidays; a fully funded retirement plan; and longevity bonuses.
At Airtech, you'll be part of a global family that values long-term employment, internal promotion, and personal and professional growth. Safety is our top priority-ensuring every employee goes home safely every day.
Learn more about us at ********************
Airtech International is committed to equal employment opportunity. We do not discriminate based on an individual's race, religion, creed, color, sex (including gender identity, gender expression, pregnancy, or sexual orientation), age, national origin or ancestry, genetic information, disability, veteran status, or any other characteristic protected by applicable local, state, or federal law.
#LI-DNI
$26k-34k yearly est. 16d ago
Call Center Representative
Monogram Health 3.7
Customer care representative job in Brentwood, TN
Call Center Representative - Onsite The Onsite Call Center Representative is the first Monogram Health voice the patient meets. The Onsite Call Center Representative is responsible for reaching out to patients over the phone to begin the process of educating them about existing benefits of their healthcare plan and encouraging and facilitating their enrollment into our program. The Patient Care Center is open and staffed seven (7) days per week between the core business hours of 8:00am to 7:00pm (CST) Monday through Friday, and 7:00 am - 6:00 pm (CST) Saturday and Sunday. The selected individual will be required to work on-site and may be required to work weekends and holidays. All Patient Care Center staff are expected to demonstrate adaptability, empowerment, collaboration, ownership, compassion, and integrity.
Roles and Responsibilities
* Conducts a high volume of outbound calls, hot or cold leads, to prospective patients and receives inbound calls from patients and providers.
* Effectively communicates and sells the value of Monogram Health based on the needs of our patients to increase enrollment.
* Conducts outreach to existing patients to schedule annual exams or re-engage as necessary based on missed or needed visits; is able to reinforce the value of our services and overcome objections
* Adheres to procedures, workflows, and scripts to ensure confirmation of HIPPA and Health Plan eligibility and accurate and applicable communications and information about Monogram Health services.
* Protects the health care privacy of patients by strictly following HIPAA regulations.
* Notates and enters data as needed into Salesforce, as required to support all activities of the call.
* Fields call with a positive attitude, building rapport and trust with patients.
* Supports Monogram Health as necessary with any tasks required to deliver excellent personalized care and performs all other job-related duties as assigned.
* Proficiency in using various software, electronic health record platform(s), and multiple screens.
Essential Job Functions:
* Visual acuity - 100% to read scripts, company literature such as workflow guides and resources, electronic files, patient demographics.
* Hearing - 100%- ability to hear and respond to phone calls, converse with patients, colleagues, and others.
* Manual dexterity for repetitive motion 100% - essential for keyboarding, data entry, patient call documentation and dispositioning, and as necessary computer dialing.
* Sitting - 100%
* Standing - 5%
* Walking - 2%
* On-site position - 100%
Position Requirements
* High School Diploma or GED required.
* Must be 18 years of age or older.
* English language proficiency required; bilingual (Spanish/English) preferred.
* Proven ability to learn and retain information in an exceptionally fast-paced environment.
* Proven ability to balance multiple competing priorities while meeting or exceeding deadlines.
* Must possess an innate ability to overcome objections.
* Must be dependable, with a strong dedicated work ethic, attention to detail and accuracy.
* Thrive in a very fast paced start up environment while embracing change with a "can do" attitude.
* Demonstrated verbal, listening, and written communication skills are required.
* Demonstrated experience in sales, telemarketing, in the health care industry and heavy outbound appointment setting is a significant and strongly preferred. Knowledge of medical terminology
* Previous home health and care management experience preferred.
Benefits
* Opportunity to work in a dynamic, fast-paced, and innovative value-based provider organization that is transforming the delivery of kidney care.
* Comprehensive medical, dental, vision and life insurance
* Flexible paid leave and vacation policy
* 401(k) plan with matching contributions
About Monogram Health
Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.
Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.
$23k-29k yearly est. 33d ago
Call Center Rep.
One To One Health
Customer care representative job in Hendersonville, TN
About One to One: One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. By partnering with employers to provide coordinated and patient-centered care, we improve the health and wellness of our patients while reducing costs. Our offerings include primary care, occupational health, virtual care, wellness, and mental health. Our clients include school systems, manufacturers, utilities, and large universities.
We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on patient experience. We are dedicated to improving the lives of the over 100,000 patients we support, expanding our vision to “do good and help others.”
Essential Functions:
Responsibilities include scheduling for multiple clinics, office and medical supplies management, assistance with provider scheduling. Answer the telephone in a professional manner, Receive inbound calls from multiple clients, Dr offices and pharmacy's. Fax and photocopy information as needed.Respond to inquiries relating to the employee's particular area within given timeframes and within established policy. Participate in computer training and assume gradually increasing computer-related responsibilities.
Customer Service Specialist:
Perferred Eclinical knowledge
Proper phone etiquette
Multitasking is a must
Knowledge of Excel and Word Documents
Meet Quality Assurance Requirements and other key performance metrics.
Excellent interpersonal, written, and oral communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced health care environment
Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
Teamwork Orientation
Communications Proficiency
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Qualifications
Position Type/Expected Hours of Work
This is a full-time position.
Required Education and Experience
High school diploma.
Health care industry experience
One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.
$23k-31k yearly est. 20d ago
Call Center Representative
Jen-Hill Construction Materials
Customer care representative job in Hendersonville, TN
About Us :
Jen-Hill Construction Materials is family owned and operated. Since 1991, Jen-Hill has worked with contractors, engineers, and government agencies to solve problems with innovative products and services. With two Tennessee locations and relationships with highly regarded manufacturers, Jen-Hill delivers cost effective solutions to the construction industry.
Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company.
Call Center Representative Responsibilities:
Provide superior customer service within a fast-paced environment Answer phone calls, reply to emails, and resolve customer issues Manage the needs of customers independently Update account information in a comprehensive database Maintain quotas, goals, and metrics Notate and determine issues with customers and their inquiries accurately
Call Center Representative Requirements:
One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment Ability to work well independently and also contribute to the overall success of the team Excellent oral and written communication skills Superior interpersonal skills and strong attention to detail Ability to multi-task effectively and flexible to adapt to change
If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!
$23k-31k yearly est. 60d+ ago
Foster Care Coordinator
Clarvida
Customer care representative job in Dickson, TN
at Clarvida - Tennessee
SUMMARY:The Care Coordinator, under the supervision of a Program Director, Assistant Program Director, or Lead Therapist, provides Camelot-approved therapeutic interventions, case coordination and/or resource linkage to clients and other involved parties (i.e. family, DCS, Court personnel, non-relative supports, etc.) to effect identified needed changes within the individual or family. Essential duties and responsibilities include:
assessing clients on intake as needed; completing clinical documentation within established time frames
attending weekly Treatment Team meetings and making presentations on each assigned client;
working with the team to create, personalize, and update all Treatment Plans and other necessary documentation, and assuring that plans are consistent with Camelot policy, state licensing regulations, and COA accreditation requirements;
serving as a liaison with other professionals and agencies involved in the client's care;
assuring integrity and excellence by completing peer audits as assigned; rectifying all chart audit deficits within the allotted
time frame; completing all on-call duties;
contributing to the Performance Improvement Cycle, including the collection and use of data to continuously improve client and program services;
and supporting fellow team members to ensure the best outcomes for our clients and families.
Program-Specific Responsibilities: Therapeutic Foster Care In addition to the general responsibilities listed above, the Therapeutic Foster CareCare Coordinator is also responsible for the following services: providing supervised visits and client-centered and strength-based individual, group, and family therapeutic interventions as outlined in the Treatment Plan; providing ongoing support and assistance to foster families; fostering sustainability by implementing discharge planning within the established time frames; participating in all necessary appointments for clients and families (school, DCS, court, medical, psychiatric, etc.); involving families in the treatment process to encourage reunification when possible; linking the client and family with specific services and resources necessary for success after discharge; monitoring medication management no less than bi-monthly while the child is in the foster home; and other duties as assigned, including any appropriate foster parent recruitment activities. Prevention In addition to the general responsibilities listed above, the Prevention Care Coordinator is also responsible for the following services: providing client-centered and strength-based preventative treatment and interventions to help clients avoid a higher level of care including state custody, juvenile detention, Care Coordinator I and/or hospitalization; establishing rapport with family members to effect identified changes necessary for sustained success; developing relationships within the community for both client and family resources, as well as referral resources; marketing to new referral sources and seeking out new opportunities for prevention services in the community; communicating with referral sources regarding client progress while maintaining confidentiality; being available to families in crisis; and other duties as assigned. Qualifications:
At least 1 years of relevant experience in the Mental Health Field. A Bachelor's degree in a Human Service discipline from an accredited four-years college or university is required for this position.
experience working with children/ adolescents in a therapeutic treatment environment; good organizational skills
ability to communicate effectively and work flexible hours consistent with program needs
a licensed driver with automobile insurance in good standing and access to reliable transportation at all times
sensitive to other cultures and socioeconomic levels
is CPR and First Aid certified, or be willing to obtain certification before working with clients.
What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Employee Assistance program
Pet Insurance
Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*
Company Cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
$31k-42k yearly est. Auto-Apply 2h ago
Customer Service Representative - State Farm Agent Team Member
Steve Crisp-State Farm Agent
Customer care representative job in Greenville, KY
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers.
Provide exceptional customer service in person, on the phone, through email and other communication channels.
Help customers update and make policy changes as needed.
Assist with customer retention strategies.
Assist sales team with scheduling appointments.
Help customers file claims and follow-up as needed.
As an Agent Team Member, you will receive...
401k
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
License reimbursement
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$25k-33k yearly est. 10d ago
Customer Service Rep(01381) - 30 shelton lane
Domino's Franchise
Customer care representative job in Russellville, KY
Job Description
Taking orders over phone and in person
Dealing with customer concerns
Greeting customers within 10 seconds
Up selling
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough. flexible hours
great attitude
high energy
maintain all image standards set by DPI
$25k-33k yearly est. 12d ago
Collections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing and Contracting 3.4
Customer care representative job in Brentwood, TN
Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing & Contracting Co., LLC
Full-time | Hybrid (Brentwood, TN)
About the Role
Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented.
Key Responsibilities
Communicate clearly and professionally with customers and internal staff via phone and email
Research and resolve billing issues, payment disputes, and account discrepancies
Track and manage customer accounts and document all communications accurately
Follow up regularly on outstanding balances until accounts are brought current
Use Microsoft Excel and other software tools to manage account data and collections processes
What You'll Need
Strong verbal and written communication skills
Excellent attention to detail and recordkeeping
Problem-solving mindset with persistence and follow-through
Proficiency in Microsoft Excel and computer-based workflows
At least 1 year of experience in collections and/or customer service
High school diploma or GED required
Schedule
Full-time, Monday-Friday
Hybrid schedule based in Brentwood, TN
Pay and Benefits
Competitive pay based on experience
Medical, Dental, Vision, and Life Insurance
401(k) plan with company match
Sign-on bonus, referral incentives, and training bonuses
Weekly direct deposit
Growth opportunities within a respected commercial roofing company
About Jolly Roofing
Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time.
Equal Opportunity Employer
Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join a company that values your work ethic and attention to detail?
Apply today to become part of the Jolly Roofing family!
Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record.
Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply.
By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements.
Job Posted by ApplicantPro
$27k-32k yearly est. 3d ago
Learn more about customer care representative jobs
How much does a customer care representative earn in Clarksville, TN?
The average customer care representative in Clarksville, TN earns between $25,000 and $38,000 annually. This compares to the national average customer care representative range of $26,000 to $40,000.
Average customer care representative salary in Clarksville, TN