Customer care representative jobs in Sarasota, FL - 1,957 jobs

FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required

is not open to C2C* Role: Contact Center Representative Openings: 12 Pay: $20/hr. Duration: 3-4 Month Contract - Potential Perm Conversion Must Haves 1+ year of professional customer service experience Bilingual in English and Spanish (able to speak fluently) Strong communication skills (verbal and written) with the ability to explain complex information clearly Proficiency in computer systems and data entry Ability to handle high call volumes while maintaining accuracy and professionalism Problem-solving and critical thinking skills to resolve member inquiries effectively Ability to work flexible schedules, including evenings or weekends if required Plusses Experience working in a contact center environment (specifically in financial industry) Knowledge of banking or credit union Day-to-Day Insight Global is seeking contact center representatives to support a local client. They will be providing over the phone support to members of the credit union in regards to a new mobile banking application. They will service around 50-55 calls a day. The support will include navigating the features in the mobile application and assisting with account access. Schedule: Training: 10 day (2 weeks) Monday-Friday 8-5 Business Hours: M-F 7am-8pm, sat 8-1pm (Must be flexible to work shifts within the normal business hours)

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee. Responsibilities: Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts. Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information. Able to stand and work in one location for up to four hours at a time. You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. Work independently without direct supervision. Requirements: Must be at least 18 years of age Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Ability to read, speak, and understand the English language. Ability to stand for long periods of time Must possess good communication skills and a friendly, outgoing personality in person and via telephone. Possess entry-level computer skills Occasionally lift bags or items weighing between 50 and 70 pounds Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law Must be able to work nights, weekends, and holidays

Job Description Customer Relations Specialist - Sarasota Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it. What You'll Do Greet customers in the service drive Identify simple windshield replacement needs (we train you!) Explain options and help schedule service Build relationships with dealership staff Track customer interactions and hit daily/weekly goals What We're Looking For No experience required - we train fast Positive, outgoing, and coachable Strong people skills Valid driver's license & reliable transportation What You Get $1,000-$2,500+ weekly Weekly pay Fast training & clear growth opportunities Supportive, team-first culture Fun team events & bonuses Apply Today Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.

Description Experienced Customer Service Representative Desired! Full-Time | Onsite | Monday - FridayJoin a Team Where Your Work MattersLooking for more than just a job? At DEX Imaging, we believe great customer service starts with happy, supported employees. As a Tier 1 Customer Service Representative, you'll be part of an energetic, award-winning team that values collaboration, growth, and having fun while getting the job done.If you enjoy helping people, thrive in a fast-paced environment, and want real opportunities to grow your career, we'd love to meet you.What DEX Can Offer You! Full-time schedule (40 hours per week) Competitive pay and full benefits package Competitive PTO and paid holidays Career growth, development, and internal promotion opportunities Paid in-house training Employee recognition and rewards programs Corporate discounts and employee perks Full access to our DEXpresso Café with complimentary specialty coffee drinks A positive, supportive, and team-focused workplace What You'll Be Doing Be the first point of contact for customer inquiries Communicate clearly and professionally with customers and internal teams Identify customer needs and provide timely, helpful solutions Answer incoming calls and route them to the appropriate department Work closely with Tier 2 teams to escalate and resolve technical issues Track, document, and follow up on unresolved issues Use multiple systems to accurately capture customer information Stay current on new processes, tools, and technology Assist customers via phone, email, chat, and other communication channels Perform other duties as assigned What We're Looking For High school diploma or equivalent experience 2-3 years of customer service or call center experience preferred Ability to work onsite from 9:30 a.m. - 6:00 p.m. EST (with flexibility as needed) Strong multitasking skills (talking and typing at the same time) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills Strong organizational and time management abilities Ability to navigate multiple systems in a fast-paced environment Empathy, professionalism, and a customer-first mindset Why DEX Imaging?At DEX Imaging, we celebrate our people. We invest in training, promote from within, and foster a culture where teamwork, recognition, and growth are part of everyday work life. This is a place where you can build a career-not just collect a paycheck. Ready to get started? Apply today and become part of a company that truly values its people.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Title: Call Center Representative Location: Sarasota, Florida 34237 Duration: 2+ months Start date: ASAP Qualifications Level 1 resource capable of handling high volume inbound calls. Basic computer experience. Able to follow the given script. Additional Information If you are interested and want to apply, Please contact: Cris Cesar ************ ***************************

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Tittle: Customer Support Representative Location: Largo , FL Must have: 1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day) 2. Call center or retail customer service experience. 3. Excellent clear communication skills 4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017. 5. Must be able to start 8/22 Job Description: Role and Responsibilities Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week Determine specific breakdown location, and secure appropriate dispatch service for the customer Represent well established and internationally known brands Work in a positive, production driven environment Qualifications and Education Requirements Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide Ability to read maps and utilize internet resources to determine customer's location Active listening skills 1-2 years of experience in Customer Service (Call Center preferred) High School Diploma or equivalent Schedule Flexibility is a must Desire to help others Possess a positive attitude Regular, predictable attendance is an essential function of this job Preferred Software Skills (please include skill level for each) Intermediate Microsoft Office/Windows Proficiency Basic PC knowledge and ability Additional Information Please contact Roja Maturi at 727-378-1166

Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.

Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development Are you passionate about creating exceptional customer experiences while driving business growth? We're currently hiring a full-time Customer Support Representative to support our client's growing brands by assisting customers throughout their service journey. About the Role As a Customer Support Representative, you'll build and maintain strong relationships with potential customers to foster satisfaction, enhance brand loyalty, and generate revenue. You'll play a pivotal role in representing our clients by ensuring each customer interaction is meaningful and impactful. What You'll Do: Introduce customers to innovative solutions and services tailored to exceed their needs. Engage with customers to meet sales goals by closing service deals. Build and nurture strong relationships with customers to understand their preferences and provide superior support. Act as the primary point of contact between clients and potential customers. Identify opportunities to increase revenue and broaden client exposure. Develop a comprehensive understanding of client initiatives to effectively communicate product offerings. Prepare and deliver compelling presentations to potential customers. Ensure all customer interactions align with company quality standards and policies. What We're Looking For: Experience in customer service, sales, or client-facing roles is preferred but not required. High school diploma or equivalent. Exceptional communication skills, both written and verbal. Ability to thrive in both team and independent settings while maintaining professionalism. Strong time management and critical thinking skills. A positive and professional demeanor to foster strong client relationships. Why Join Us? Work with a dedicated and dynamic team committed to excellence. Enjoy opportunities for professional development and career advancement. Contribute to a customer-focused organization that values your skills and contributions. Ready to Make an Impact? If you're eager to drive customer satisfaction and make a difference, apply today! We'd love to hear from you. Compensation: $45,000.00 - $55,000.00 per year

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #LI-BR1 CRT110 2026-68607 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Benefits: Competitive salary Dental insurance Health insurance Paid time off Profit sharing Training & development About ZKTeco WFMZKTeco WFM supports enterprise customers and software partners with workforce management time clocks, cloud-based device management software, and implementation services. We are a fast-growing company with a strong culture of execution, accountability, and customer service. The Account Manager (Partner Growth / Existing Accounts) is responsible for maintaining consistent engagement with existing customers and T&A/WFM software partners, ensuring account health and satisfaction, and identifying expansion opportunities. This role is also responsible for researching and identifying potential new partner prospects in the T&A/WFM industry and transferring qualified prospects to the Partner Manager for outreach and deal development. This position is designed for someone who enjoys structured follow-up, customer relationship management, and coordinated execution across internal teams, while also having the curiosity and discipline to research and map market opportunities. This is not an aggressive sales or cold calling role. Success is measured by consistency, organization, relationship strength, lead quality, and internal coordination. This is a 100% on-site role in our Tampa office. Key Responsibilities Maintain regular touchpoints with existing customers and partners (monthly/quarterly cadence) Track account health, action items, and renewal timelines Identify expansion opportunities (devices, add-ons, upgrades, deployments, services) Coordinate internally with Support, Implementation, and Operations Research new T&A/WFM partner prospects online and build target lists Transfer qualified leads and research notes to the Partner Manager Maintain accurate CRM notes, activities, and reporting Qualifications 2-5 years' experience in account management, customer success, partner support, sales operations, or customer coordination in a B2B environment Strong verbal and written communication skills (email, phone, meeting follow-up) Strong organizational habits, task management, and follow-through discipline Ability to manage multiple accounts and priorities without losing detail Comfort with online research and structured prospect profiling CRM familiarity and discipline (Zoho preferred but not required) Benefits Health insurance options PTO and company holidays Growth opportunities Collaborative team environment Profit sharing and bonus opportunities Compensation: $55,000.00 - $70,000.00 per year ZKTeco WFM is a global leader in workforce data collection, delivering cost-effective, scalable, and high-quality solutions for Time & Attendance and Workforce Management Software partners, as well as Workday end customers. With over two decades of expertise, we provide a comprehensive suite of hardware, software, and integration tools-including advanced Ultima Time Clocks and CirrusDCS-to accurately track employee time and labor data, enhance self-service, and ensure compliance. With in-house large-volume manufacturing and a strong supply chain advantage, ZKTeco WFM ensures quality, reliability, and innovation, delivering the lowest cost in the industry for software partners and Workday end customers.

Contract Description HYBRID: 3 Days Onsite in Tampa, FL corporate office 9am - 5:30pm EST Monday-Friday Job Description: Responsible for providing administrative support by documenting employee data changes, performance reports and communications. HR Contact Center Support to include answering inbound phone calls, creating cases, payroll inquiry support, other administrative duties as assigned. The role is more of a high caliber customer service representative and maintaining data versus a typical HR role • Answer and field all types of calls that come in - provide assistance and/or direction. • Payroll Support o Closely partner with Payroll team as it relates to inquiries o Field employee and HR payroll questions to properly direct them to the right resolution • Day-to-day Support o Provide One HR expertise and support to the HR community and employees o Tuition Reimbursement processing o Employee Verifications o Policy Questions & Compliance and Policy Acknowledgements Requirements Manager would like this person to have Service Now experience along with payroll inquiry resolution. They don't need to know how to process payroll, rather understand logic of how timekeeping and payroll works to be able to answer employee questions. Customer Service experience and Success Factors also helpful. What makes a candidate stand out to the manager: Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc Attention to detail and critical thinking skills are a must Use of case management software and call management software preferred. They use ServiceNow for Case Management. Microsoft Outlook/Teams/Excel experience. Looking for at least 5 years of years' experience Spanish language skills highly preferred. Salary Description $22.75/Hour

Compensation: $38,000 - $54,000 based on experience and credentials Position Type: Full Time Schedule: Monday through Friday 8:30 AM - 5:30 PM The Customer Service Agent provides service to Suncoast Credit Union members for the Members Insurance Center. This individual reviews personal line insurance policies to recommend coverage and resolve problems. Key responsibilities include quoting and writing new or renewal policies. An ideal candidate upholds the highest level of business ethics. Responsibilities * Perform annual reviews of existing insurance policies to conserve the business * Offer replacement quotes or recommend policy changes on existing policies * Meet or exceed individual sales goals established by management * Identify the insurance needs of the members and resolve problems by recommending coverage or additional product lines * Assist members with new insurance policy applications * Correspond with insurance companies and the insured individuals regarding billing, endorsements, and claims for new or existing policies * Assist the agency by looking for opportunities to cross-sell * Interpret policy language for insured individuals and lenders * Manage the Agency Management System database * Print, file, and image company download documents * Maintain agency & insurance company manuals * Implement the agency's policy, procedure, and underwriting guidelines to minimize errors and omissions * Ensure the confidentiality of all information or transactions between the credit union, agency, members, and employees * Maintain individual book of business within the Agency Management System, regularly updating notes to include every contact * Attend training classes to increase professional knowledge Qualifications * High school diploma or equivalent * 2+ years of customer service experience preferably in the insurance industry * Florida 20-44 Property & Casualty Personal Lines Agent License required within 6 months of hire date * Must maintain continuing education requirements for license * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Effective written, verbal, and interpersonal communication skills to interact with members, staff, vendors, and government regulators * Ability to comprehensively communicate facts, policies, and practices * Accurate, detail-oriented, and organized with task management Benefits * Financial Well-Being: 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at **************************************** Responsibilities * Perform annual reviews of existing insurance policies to conserve the business * Offer replacement quotes or recommend policy changes on existing policies * Meet or exceed individual sales goals established by management * Identify the insurance needs of the members and resolve problems by recommending coverage or additional product lines * Assist members with new insurance policy applications * Correspond with insurance companies and the insured individuals regarding billing, endorsements, and claims for new or existing policies * Assist the agency by looking for opportunities to cross-sell * Interpret policy language for insured individuals and lenders * Manage the Agency Management System database * Print, file, and image company download documents * Maintain agency & insurance company manuals * Implement the agency's policy, procedure, and underwriting guidelines to minimize errors and omissions * Ensure the confidentiality of all information or transactions between the credit union, agency, members, and employees * Maintain individual book of business within the Agency Management System, regularly updating notes to include every contact * Attend training classes to increase professional knowledge Qualifications * High school diploma or equivalent * 2+ years of customer service experience preferably in the insurance industry * Florida 20-44 Property & Casualty Personal Lines Agent License required within 6 months of hire date * Must maintain continuing education requirements for license * Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines * Effective written, verbal, and interpersonal communication skills to interact with members, staff, vendors, and government regulators * Ability to comprehensively communicate facts, policies, and practices * Accurate, detail-oriented, and organized with task management Benefits * Financial Well-Being: 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts * Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage * Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO * Community Involvement: Paid Volunteer Hours * Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at ************************************************ Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at ****************************************

Connecteam is a TLV-based startup that's on a mission to change the work experience for 80% of the world's global workforce - the deskless employees. Our business management platform helps thousands of businesses thrive by taking away the daily hustle and complexities of managing teams, so they can have the peace of mind to grow and run their business. About the Role As a Customer Success Development Representative (CSDR) at Connecteam, you'll play a critical role in shaping our customers' first experience after purchase. This is a post-sale, customer-focused role. You'll work exclusively with new paying customers, reaching out as soon as they convert to schedule their first onboarding session with our Customer Success onboarding team. Your mission is to ensure customers get started the right way, understanding their needs, positioning the value of onboarding, and setting them up for long-term success with Connecteam. What You'll Do Proactively reach out to new paying customers via phone, email, and text to schedule their first onboarding session Manage your pipeline in HubSpot CRM, keeping records accurate and up to date Review customer details in HubSpot to understand their business, use case, and how to tailor each conversation Book onboarding sessions for the Customer Success onboarding team, ensuring smooth and accurate handoffs Follow a structured outreach and call script while confidently handling basic questions and objections Partner closely with the Customer Success onboarding team to share feedback, improve processes, and optimize customer handoffs Increase engagement with new paying customers to ensure the majority successfully connect with the onboarding team. What You'll Bring High motivation, strong work ethic, and a willingness to learn Comfort speaking with customers over the phone and building rapport Strong communication skills and the ability to follow a script while sounding natural and confident Ability to understand customer needs and explain the value of onboarding in a clear, friendly way Organized and detail-oriented, with the ability to manage tasks and pipeline activity in a CRM A quick learner who thrives in a fast-paced startup environment Resilience and adaptability when handling objections or unresponsive customers No prior SaaS or sales experience required, we'll got you! Comfortable working US business hours: Monday-Friday, remotely - MUST Joining Connecteam Is The Smart Move We build our people up. Every team member is treated as a long-term investment, with ongoing training and development. We make an impact. Our platform helps businesses communicate, operate, and manage their deskless workforce effectively. We get the job done. We're passionate, driven, and focused on delivering real value to our customers. We have fun. From weekly happy hours to holiday parties, we enjoy working together (and good food, of course). Everyone is welcome. We're committed to creating a supportive, inclusive environment where everyone can thrive. Benefits: Medical, dental, vision coverage Paid time off for vacation, sick days. 401k Salary: $60,000 USD

Job Title: Customer Success (Impact Counselor) Employment Type: Full-Time, 40 hours/week Reports to: Impact Counselor Team Lead FLSA Status: Not Exempt In-Person Who We Are Life Surge is a leading company in the industry of faith-based live events and financial education programs. One of the fastest-growing organizations in the country, Life Surge exists to inspire, train, and equip people to build their personal impact in ways that glorify God. By producing 30+ annual events and providing financial education to thousands around the nation, we do just that. We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. Our culture is one where we celebrate each other, individually and as a team. We look to acknowledge and reward our star performers. Let your light shine in our company! Opportunity We're looking for a Customer Success Specialist (internally called an Impact Counselor) who thrives on connecting with people, delivering exceptional service, and ensuring customers get the most out of their Impact Classes. This role is perfect for someone who loves communication, relationship-building, and encouraging others to achieve their goals. Responsibilities: Proactively connect with customers through calls, texts, and emails to ensure they feel supported and encouraged to attend their Impact Classes. Build and maintain meaningful relationships that keep customers engaged long-term. Provide outstanding customer service before, during, and after classes. Confidently communicate class details and program benefits in a clear, professional manner. Support retention efforts by following up with warm leads and customers who may need encouragement. Collaborate with teammates to achieve shared goals and deliver excellent results. Qualifications: Previous customer service or account management experience. Excellent written and verbal communication skills. Confident, warm, and professional phone presence. Highly organized, adaptable, and motivated by results. Able to navigate software and technology as needed to perform the role. Team-oriented with a positive, “whatever it takes” attitude. Willingness to work evenings and weekends when needed in rotation. If you love building connections, motivating people, and delivering top-notch customer experiences, we'd love to meet you. Join us and help our customers stay inspired and committed to their journey to make Kingdom impact. Job Benefits: Health, Dental, Vision, Life, Holiday, and Paid Time Off. Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment. High-level performers, disciplined, and self-motivated people will do very well in this environment. Life Surge is an Equal Opportunity Employer. We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce. All employment is decided based on qualifications, merit, and business needs.

Job DescriptionDescription: Customer Service Requirements:

Job DescriptionCustomer Sales Representative (CSR) Employment Type: Full-Time | Hours: 8:00 AM - 4:00 PM Compensation: Draw vs. Commission | Base Salary: $50,000-$60,000 (up to $80,000 with experience) + 13-15% on Margin per Load SoldPosition OverviewA dynamic and growing company in Tampa, FL is actively seeking a Customer Sales Representative (CSR) to join its fast-paced logistics sales team. This role is ideal for a motivated and driven individual who excels in sales and customer service, with an understanding of shipping and logistics operations. You'll be responsible for generating new business, nurturing long-term customer relationships, and selling domestic and international freight solutions coast-to-coast using cutting-edge logistics software and technology.Whether you're a recent graduate who's hungry to learn or a seasoned logistics salesperson with up to 10 years of experience, this is a great opportunity to grow in a supportive, mentorship-driven environment.Key Responsibilities. 1. Sales & Business Development Identify, target, and onboard new customers, including importers, exporters, manufacturers, and distributors. Sell freight forwarding solutions, including LTL/FTL trucking, air freight, ocean freight, warehousing, and customs clearance. Negotiate pricing, margins, and service agreements. Meet or exceed sales targets and revenue goals using a consultative approach. 2. Customer Relationship Management Serve as the primary point of contact for clients throughout the sales and shipping lifecycle. Build and maintain long-term relationships to drive repeat business. Provide customers with accurate rate quotes, service options, and shipment schedules. Respond promptly to customer inquiries and resolve any service issues or delays. 3. Logistics & Operations Support Coordinate closely with internal operations teams to ensure timely and accurate shipment execution. Educate clients on documentation, customs requirements, and compliance regulations. Track and follow up on ongoing shipments and proactively communicate updates or changes. 4. Market Intelligence & Strategy Stay informed on industry trends, freight rates, supply chain challenges, and regulatory updates. Gather and report customer feedback and competitor insights to the management team. Contribute to the development of marketing and sales strategies based on real-time market feedback. 5. Administrative & Reporting Maintain accurate client data, interactions, and sales activities in the CRM system. Prepare customized quotes and sales proposals. Generate regular performance reports and sales forecasts for leadership review. Requirements Preferred Qualifications: Bachelor's degree in Business, Supply Chain, Marketing, or related field (preferred, not required). 0-10 years of experience in sales, logistics, or freight forwarding. Excellent interpersonal and negotiation skills. Strong organizational and time management abilities. Self-motivated, adaptable, and comfortable working in a fast-growing environment. Proficiency with CRM systems and Microsoft Office Suite. Willingness to travel locally for customer meetings. What We Offer Competitive base salary with performance-based commission (13-15% on margin/load). Full training, mentorship, and support from an experienced team. Opportunities for career advancement in a rapidly growing office (Tampa office expanding from 15 to 50 people). Collaborative team culture and a commitment to employee growth. Application Process Interviews are conducted onsite in Tampa, FL. Immediate openings available - ready to hire ASAP. About Trova Advisory Group Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment. Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status. We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at ***************** Include the nature of your request and your contact information, and we will be happy to assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.

About Us Stepp's Towing & Heavy Transport, a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community. Position Overview Stepp's Towing and Heavy Transport is seeking a customer-focused individual to join our team as a Customer Service Agent. As the first point of contact for our clients, the Customer Service Agent is responsible for managing incoming calls, accurately processing and entering information into our dispatch software, and ensuring every customer interaction reflects our commitment to exceptional service. This position is critical to the smooth operation of our front-line services and requires a proactive approach to communication and problem-solving. Please Note This is an on-site position. Candidates seeking remote work will not be considered. Applicants must be able to work the designated hours and successfully pass a drug test and background check. Essential Functions Receive and promptly respond to emergency and non-emergency calls with professionalism and urgency. Collect and verify all necessary information, including customer contact details, vehicle location, drop-off address, vehicle details, and the nature of the service required. Accurately enter call information into the dispatch software system. Provide support to the Dispatcher Assistant when required, including performing their duties during absences as directed. Key Behaviors Passionate, motivated, and open to growth and challenges. Proactively build customer relationships and provide thoughtful solutions. Maintain a professional appearance and represent Stepp's with pride. Strive for continuous improvement by embracing new tools and processes. Demonstrate respect toward co-workers and foster a positive team environment. Promote opportunities within the company and through referrals. Required Skills and Qualifications Proven experience in data entry and customer service roles. Demonstrated ability to work effectively in high-pressure, stressful, or emergencies. Exceptional organizational and time-management abilities. Strong critical thinking and problem-solving skills. Ability to work collaboratively as part of a team. Excellent interpersonal and communication skills, both written and verbal. High school diploma or equivalent required. Pay $19 to $20 / hourly Schedule Monday to Friday - 11:00 pm to 7:00 am (Weekends may be required based on staffing needs) Benefits 6 Paid Holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas) Medical, Dental, and Vision coverage; Free Term Life Insurance Paid Time Off (accruals start on day 1; available after 90 days) 401(k) match up to 4% Regular pay increases and career development opportunities Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available Chasing the Dream, Not the Competition. Drug-Free Workplace. Background check required. Stepp's Towing and Heavy Transport is an Equal Opportunity Employer. Military Veterans are Encouraged to Apply.

About The Role & Team Webull is seeking adaptable, thoughtful, and detail-oriented professionals to join our Customer Experience (CX) team. As a Customer Experience Representative, you'll support clients across inbound phone and written support channels while contributing directly to broader CX initiatives. This is more than a traditional support role. In addition to resolving day-to-day inquiries, you'll help shape how our support systems are scaled by improving internal knowledge, identifying gaps, and informing how we leverage automation to streamline and modernize service delivery. We're actively transforming our operating model into a smarter, faster, AI-enabled experience for both clients and agents, and your input will help drive that shift. In This Role, You Will Respond to inbound client inquiries via phone and written channels with professionalism, clarity, and accuracy Support a wide range of topics including account access, banking, trading, and platform functionality Follow established procedures and compliance protocols across all communication types Raise knowledge gaps, broken flows, or inefficient steps through the appropriate internal channels Collaborate with CX colleagues and cross-functional teams to improve internal SOPs, knowledge content, and escalation logic Contribute insights to help train and refine AI-based internal and client-facing support tools Participate in continuous improvement efforts across tools, workflows, and support systems The Skills You Bring A bachelor's degree or equivalent professional experience 2+ years in customer service, brokerage, or operational support roles Proven ability to handle inbound support across phone and written channels Familiarity with financial services, regulated industries, or trading environments Exposure to knowledge management systems, support automation, or AI-assisted workflows An understanding of contact center operations, including SOP development and escalation protocols Strong written and verbal communication skills, especially under pressure Comfortable working independently while effectively collaborating with cross-functional teams Naturally curious and solution-oriented, with a flexible mindset in fast-paced environments Highly organized, detail-focused, and capable of managing complex workflows autonomously Tech-savvy with an interest in integrating automation into everyday operations A dedication to service excellence and ensuring consistency across all support interactions What Makes You Stand Out You hold-or are highly motivated to pursue-a Series 7 license You handle client inquiries with precision and professionalism across all communication channels You identify trends, proactively flag issues, and contribute to improving team processes and documentation You have hands-on experience implementing and optimizing AI and automation tools You operate with a strong sense of ownership, consistency, and a focus on quality and compliance Bilingual skills that enhance the team's ability to support diverse clients Why Webull? Webull is more than a fintech company-we're a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact. Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes: Comprehensive Health Coverage: 100% paid medical and dental insurance for employees and dependents, vision insurance, and more! Financial Support: 401(k) match, commuter benefits for NY positions, and short-term disability coverage. Work-Life Balance: Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays. Wellness & Pet Care: Fitness and wellness benefits, plus pet insurance for your furry friends. Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals. Dynamic Office Perks: Catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate. This role is based in our St Pete Global HQ (200 Carillon Pkwy, FL), where in-person collaboration fuels growth, mentorship, and innovation. EEOC Statement Webull is an equal opportunity employer. We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.