Customer service associate jobs in Bryan, TX - 348 jobs
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Palm Beach Tan-LST Austin I, Ltd.
Customer service associate job in College Station, TX
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Training & development
At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon.
Responsibilities
Maintains salon cleanliness
Sanitizing equipment after each use
Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms
Setting up tanning rooms for next customer according to Palm Beach Tan standards
Assisting customers as needed
Qualifications
Must be at least 18 years of age
Reliable transportation, and flexibility including nights and weekends
Attention to detail
Ability to stand, bed, walk for up to 7 hours per day
We offer a flexible work environment, free tanning and product discounts.
LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
$54k-124k yearly est. 18d ago
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Customer Service and Training Specialist
Renew Digital
Customer service associate job in Magnolia, TX
CustomerService & Training Specialist (Entry - Level)
Trusted Dental Technologies / VOXEL Dental
Full-Time | Magnolia (Houston, TX)
$50,000- $60,000/annually
The Opportunity
Trusted Dental Technologies brings together the industry expertise of Renew Digital, Global Surgical, and Voxel-three respected names in dental innovation-under one collaborative organization. Together, we're redefining how dental professionals deliver care through advanced technology and trusted partnerships.
As we expand our unified support model, we're seeking an experienced CustomerService & Training Specialist who will play an essential role in delivering a world-class customer experience across multiple business units. This role is perfect for someone who loves problem-solving, thrives in a customer-facing environment, and is energized by working at the intersection of technology and hands-on training.
What You'll DoCustomer Support
Serve as the frontline technical resource for dental offices and professionals via phone, email, chat, and remote desktop tools.
Troubleshoot technical issues related to dental systems, equipment, software, and digital workflows.
Document all customer interactions, issues, and resolutions in the support ticketing system with accuracy and clarity.
Training & Onboarding
Deliver virtual - and occasional in-person - training sessions to dental teams on product use, digital workflows, and best practices.
Create seamless onboarding experiences that build confidence and drive product adoption.
Ensure training documentation, videos, and materials remain up to date.
Technical Expertise
Install, configure, and test dental hardware and software.
Stay current with new technologies, software updates, and digital dentistry trends.
Test and evaluate new products for potential inclusion in the Trusted Dental portfolio and provide meaningful feedback to product teams.
Customer Engagement
Build strong, long-term relationships with dental customers.
Proactively follow up after training, installation, or support cases to ensure successful adoption and satisfaction.
Act as the eyes and ears of the customer-sharing insights or patterns that help strengthen service, operations, and product development.
Required Skills & Qualifications
2+ years of experience in technical support, customer training, or a related customer-facing technical role.
2+ years of experience within the dental industry (dental practice, dental tech company, or dental product training).
Strong customerservice and interpersonal skills.
Excellent written and verbal communication abilities.
Strong diagnostic, troubleshooting, and problem-solving skills.
Experience with digital dentistry tools is a plus.
Confident presenting to individuals and groups, both virtually and in person.
Proficient with remote support tools, CRM systems, and standard office software.
Ability to travel occasionally to client sites or industry events.
Preferred Qualifications
Associate or Bachelor's degree in IT, Computer Science, or a related technical field.
Experience with digital dental systems (e.g., scanners, milling machines, 3D printers).
Why Trusted Dental Technologies?
You'll be part of a growing organization integrating three trusted brands into a single powerhouse in digital dentistry. Your work helps dental professionals operate confidently, efficiently, and safely-ultimately improving patient care nationwide.
$50k-60k yearly 59d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service associate job in College Station, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyout
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$29k-38k yearly est. Auto-Apply 15d ago
Care Coordinator Brazos County
Unbound Now
Customer service associate job in Bryan, TX
Job DescriptionSalary: Salary + Benefits
At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope-driven, service-oriented, and excellence-focused. To learn more about our values, please read our Statement of Faith
Job Title: CSEY Care Coordinator - Brazos County
Job Status:Full-time, exempt, grant-funded
Job Location: Brazos County, BCS Office: 1722 Broadmoor Drive, Bryan, TX, 77802
Job Summary: Unbound Now, with the endorsement of regional advisory councils and the financial support and direction of the Office of the Governors Child Sex Trafficking Team, is committed to implementing the Texas Model for Care Coordination for Commercially Sexually Exploited Youth (CSEY). Care coordination facilitated by Unbound Now will be consensus-driven, collaborative, and driven to identify and recover CSEY and to facilitate tailored, accessible, trauma-informed, and holistic resources through a coordinated network of providers. The goal is for every identified youth survivor of sex trafficking to have access to non-punitive, responsive, high-quality, community-based services that meet their unique short-term and longer-term needs. Care coordination includes awareness, education, creativity, collaboration, continuous learning, and capacity-building to identify and recover CSEY youth. Care coordination teams build trust, transparency, and solutions with each other to mitigate duplication of work and so that local and statewide partners are bridges instead of barriers to services for youth and their families.
The primary functions of the CSEY Care Coordinator are to implement Unbound Nows care coordination program as described above, facilitating regional consensus-building and protocol development and compliance with Unbound Now policies and procedures and the expectations of the Texas Office of the Governors Child Sex Trafficking Team. Responsibilities include sharing remote 24/7 crisis response with one other regional care coordinator; completing CSE-ITs as needed; securing and retaining release of information and consent for care coordination services; facilitating rapid response meetings, service staffing meetings, and family engagement meetings; developing and maintaining strong relationships with regional partners; ensuring timely and accurate documentation; supporting promotion and hosting of awareness events and education/training events by the care coordination team; conducting case analyses; conducting data evaluation sessions; and scheduling advisory council meetings.
Compensation: Annual salary
Benefits: Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to
participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.
Availability: Generally, Monday through Friday 8:30-5:30. Will share 24/7 on-call with one other regional care coordinator on weekends, evenings, and holidays. Anticipated 45-50-hour work week. Some travel is possible.
Working Conditions:Work performed primarily remotely, with some expectation and flexibility of work in normal office environments as required. The job requires the ability to respond remotely during the night, as well as attention to detail and the ability to document in an electronic case management system.
Job Responsibilities:
Build consensus among regional partner agencies to establish protocols
Implement Unbound Nows care coordination program regionally, following the Texas Office of the Governor Child Sex Trafficking Teams expectations as outlined in The Texas Model for Care Coordination Grant Program, FY2025-26 funding announcement, and any subsequent direction provided by the CSTT
Share 24/7 remote care coordination line with co Care Coordinator
Complete CSE-ITs as needed
Secure and retain the release of information and consent for care coordination services.
Encourage engagement of CSEY advocacy services.
Facilitate rapid response meetings, service staffing meetings, and family engagement meetings.
Schedule and facilitate regular meetings of advisory councils in the service region
Take care not to release confidential information without parent/guardian consent.
Support the regional care coordination team in promoting and hosting awareness events and education/training events.
Facilitate case analyses by the regional care coordination team
Facilitate data evaluation sessions by the regional care coordination team
Maintain a strong line of communication with the Care Coordination Program Director regarding any issues that develop
Attend weekly meetings with the co-CSEY Care Coordinator and the Care Coordination Program Director to review progress and upcoming objectives of the Care Coordination Team.
Attend weekly group supervision meetings with the Care Coordination Program Director to review program progress and upcoming objectives.
Participate in regular gatherings of all Unbound Now care coordination staff to ensure consistency in service delivery and adherence to policies and protocol.
Be prepared to share about Unbound Nows care coordination services as needed.
Document all incoming referrals, intakes, meetings, service plans, outgoing referrals, and communications promptly in Unbound Nows electronic case management system (generally same day)
Develop and maintain good working relationships with essential regional partners, including but not limited to the childrens advocacy center, CASA, CSEY advocacy agency(ies), DFPS, community-based care provider, medical providers, juvenile probation department, law enforcement, and the district attorneys office.
Facilitate partner commitment, consistency, and accountability.
Seek and review feedback from regional partners
Share 50/50 responsibility for 24/7 crisis line with co-care coordinator
Following CCT protocols, obtain consent and contact the CSEY Advocate Agency
Alert the medical provider receiving the victim from LE or DFPS
Notify CCT members of recovery or identification, or if the child receives a clear concern on CSE-IT
Start a case management file for the survivor
Share 50/50 responsibility for RRM-C and RRM-NC duties
After a case management file has been opened
Initiate collection of information from DFPS, JJC, LE, CAC, and SA, and others as needed.
Coordinate RRM with CCT
Notify, schedule, facilitate, and document RRM to capture all decisions and action plans.
Perform all follow-up activities for any RRM conducted by the coordinator
Notify residential and other service providers identified in the RR meeting that a referral will be forthcoming
If applicable, follow up with the entity responsible for submitting the referraldocumentation to the placement agency
Maintain contact with CSEY Advocate Agency and/or others directly in contact with the victim to receive updates that inform decisions for the CCT.
Send out the action plan to all CCT members.
Schedule all Service Status Meetings for cases created by the coordinator for which an RRM was conducted (50/50 case load)
Facilitate information sharing with MDT to provide updates for upcoming SSMs
responsible for facilitation, coordination, documentation, and management of assigned cases
Manage community relations and nurture, and develop advisory council partner relations
Host education/training events
Promote education/training events
Co-Host advisory council meetings
Conduct data evaluation sessions with the advisory council
Attend weekly meetings with the Care Coordinator Program Director to provide updates and collaborative discussion of care coordination efforts
Respond appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately
Complete all Unbound Now required training on time
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Desired Outcomes:
Youth and their families in the service region are consistently served with professionalismand compassion.
Compliance with CSTT expectations for care coordination was upheld in the service regions.
Excellent working relationships with regional partners
Documentation uploaded and data entered into case management software accurately and promptly for programmatic reporting
Community and regional partner agencies understand Unbound Nows care coordinationservices, with strong public presentations and written materials available as needed
Working Relationships:
Supervisor: Care Coordination Program Director
Works with: Regional partner agencies and Unbound Now HQ staff
Experience and Education:
Bachelors degree in social work or related field
Experience working with youth who have experienced commercial sexual exploitation
Experience working collaboratively with regional partner agencies
Proficient in facilitating awareness presentations and training
Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
Ability to empathize with stakeholders perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
Experience with documentation in a cloud-based case management software
Experience facilitating protocol development
Trained and experienced in trauma-informed care
Job Requirements:
Mature Christian faith, as evidenced by participation in a local Christian church.
Three references (supervisor, professional, personal)
Agree to and pass all required criminal background checks, including the DFPS criminal history check and the abuse and neglect registry check.
Pass employment eligibility verification.
Ability to build and maintain consensus
Excellent organizational and administrative abilities
Excellent communication and interpersonal skills
Strong public presentation skills, in person and online
Culturally competent
Ability and willingness to maintain the confidentiality of sensitive information
Ability to problem-solve and think creatively as needed
Ability to work both in highly structured and unstructured settings
Abide by Unbound Now policies at all times
Willingness to travel regionally as needed using personal vehicle, reliable vehicle, valid drivers license, and car insurance
Submit expense documentation properly and within required time frames per the company expense policy, and follow all Ramp Monthly Closeout Instructions and Process.
Submit travel reimbursements daily, adhering to all travel guidelines
Submit time-sheet hours/grant allocations daily, adhering to grant guidelines (if applicable)
Complete all Unbound Now required training on time
Physical and Driving Requirements
Must possess a valid drivers license and be able to operate a personal or company vehicle as needed for work-related travel.
Demands the ability to respond on scene during all hours of the night.
Occasional physical demands may require the ability to lift or carry loads up to 50 pounds.
Frequent demands require close visual attention to detail and prolonged periods of mental concentration.
$32k-44k yearly est. 16d ago
Customer Service Associate II
Texas A&M Agrilife Extension
Customer service associate job in College Station, TX
Job Title CustomerServiceAssociate II Agency Texas A&M Agrilife Extension Service Department Soil & Crop Sciences Proposed Minimum Salary Commensurate Job Type Staff Job Description Works under general supervision, supervises daily service area activities and provides customer support to a service area. The CustomerServiceAssociate II, under general supervision, provides support for the laboratory data assembly, development of customer statements
and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and
attention to documented service laboratory's standard operating procedures and agency policies.
Responsibilities:
* Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and
developing client invoices/statements and reports.
* Provide first person contact with visiting clients and offer limited client phone support.
* Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR
spectrophotometers for non-destructive forage/plant tissue analyses.
* Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation.
* Greets customers and responds to difficult customer inquiries and complaints.
* Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
* Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service.
* Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments.
* Other duties as required.
Required Education and Experience:
* High school diploma or equivalent combination of education and experience.
* Three years of related experience.
Required Knowledge, Skills and Abilities:
* Knowledge of word processing, spreadsheet, and database applications.
* Strong verbal and written communication skills.
* Strong customerservice skills and detail-oriented.
* Ability to type accurately and use Word, and Excel documents.
* Ability to multitask and work cooperatively with others.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
$24k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Associate II
Texas A&M International University 4.0
Customer service associate job in College Station, TX
Job Title
CustomerServiceAssociate II
Agency
Texas A&M Agrilife Extension Service
Department
Soil & Crop Sciences
Proposed Minimum Salary
Commensurate
Job Type
Staff
Job Description
Works under general supervision, supervises daily service area activities and provides customer support to a service area. The CustomerServiceAssociate II, under general supervision, provides support for the laboratory data assembly, development of customer statements
and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and
attention to documented service laboratory's standard operating procedures and agency policies.
Responsibilities:
- Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and
developing client invoices/statements and reports.
- Provide first person contact with visiting clients and offer limited client phone support.
-Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR
spectrophotometers for non-destructive forage/plant tissue analyses.
-Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation.
-Greets customers and responds to difficult customer inquiries and complaints.
-Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures.
-Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service.
-Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments.
-Other duties as required.
Required Education and Experience:
-High school diploma or equivalent combination of education and experience.
-Three years of related experience.
Required Knowledge, Skills and Abilities:
-Knowledge of word processing, spreadsheet, and database applications.
-Strong verbal and written communication skills.
-Strong customerservice skills and detail-oriented.
-Ability to type accurately and use Word, and Excel documents.
-Ability to multitask and work cooperatively with others.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
$25k-29k yearly est. Auto-Apply 60d+ ago
Service Writer
Wctractor
Customer service associate job in Bryan, TX
Who We Are WCTractor is a long-established equipment dealership with locations across Texas. Since 1939, our reputation has been built on expertise, integrity, and doing right by our customers. When you join WCTractor, you're working alongside experienced leaders who set the standard in the equipment industry.
This role is not entry-level and not retail-based customerservice. We're looking for professionals who understand equipment, value precision, and can confidently manage service conversations with customers who depend on their machines to make a living.
The Role
As a Service Writer, you are the critical link between our customers and our service department. You translate customer concerns into actionable service plans, manage repair workflows, and ensure clear, accurate communication from intake to completion.
This position requires strong judgment, technical understanding, and the ability to manage multiple service priorities without dropping the ball.
Key Responsibilities
* Build and maintain long-term customer relationships through professional, proactive service coordination
* Create accurate repair estimates by identifying required parts, labor, and technician time
* Schedule work efficiently based on technician skillsets, shop capacity, and customer needs
* Clearly communicate costs, timelines, repairs, and service updates to customers and internal teams
* Translate customer descriptions of equipment issues into clear technical direction for Service Technicians
* Maintain detailed customer, equipment, and service records
* Verify warranty coverage and insurance information when applicable
* Monitor service status, follow up with customers, and coordinate future scheduled maintenance
$33k-54k yearly est. 4d ago
Campus Retail Associate (Temporary) - Texas A&M
Bncollege
Customer service associate job in College Station, TX
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customerservice to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$23k-29k yearly est. Auto-Apply 29d ago
Retail Associate
West Woodlands Tx
Customer service associate job in Magnolia, TX
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$23k-29k yearly est. Auto-Apply 60d+ ago
Customer Experience Specialist
Atrium Staffing
Customer service associate job in College Station, TX
Our client is a rapidly growing technology leader in the beverage, medical, and industrial gas industry that is redefining how customers experience supply chain and account support. They are now hiring Customer Experience Specialists in their College Station office to support B2B customers and deliver exceptional service.
Salary/Hourly Rate:
$16/hr - $17/hr plus 5% Annualized Bonus
Position Overview:
The Customer Experience Specialist serves as a trusted partner to B2B customers, ensuring every interaction is efficient, professional, and solution-driven. The role involves supporting customers across beverage, industrial, and medical gas services while collaborating closely with Retail Managers, Vendors, Key Account Managers, and business owners. This position is ideal for relationship-oriented, proactive candidates who are passionate about delivering elevated customer experiences.
Responsibilities of the Customer Experience Specialist:
* Deliver a consistently exceptional customer experience via phone, email, and chat. Act as a customer advocate, ensuring questions and concerns are resolved accurately and efficiently.
* Support customers with account inquiries, product questions, and technical assistance related to the website and dashboards.
* Collaborate with internal teams to ensure seamless service delivery and issue resolution.
* Conduct outbound calls to onboard and support new customers as needed.
* Identify trends, issues, and opportunities to improve the overall customer journey.
* Multi-task effectively in a fast-paced, high-volume environment while maintaining attention to detail.
* Escalate complex issues appropriately while maintaining ownership and follow-through.
Required Experience/Skills for the Customer Experience Specialist:
* 5+ years of customerservice, call center, or customer-facing experience preferred.
* Hospitality or retail experience highly valued and transferable.
* Strong data entry and system navigation skills.
* Outgoing, empathetic, and customer-focused with a sense of urgency.
* Passion for creating positive, lasting customer experiences.
Education Requirements:
* Associate's Degree preferred
Benefits:
* Full benefits package + 401(k)
* Hybrid work flexibility
$16-17 hourly 6d ago
Customer Care Clerk
Grocery Supply Company 4.2
Customer service associate job in Brenham, TX
Summary: To answer incoming calls from customers to ensure quality, accuracy, and timely solutions to their problems or complaints. Essential Duties and Responsibilities include the following. Other duties may be assigned. Responsible for answering incoming calls from customers regarding all aspects of delivery, inventory, merchandise credit and return policies and procedures, customer problems and complaints and other inquiries that arise from day to day operations.
Responsible for authorization numbers to customers to return merchandise to GSC.
Key information for line item credits.
Prepare messages for sales to ensure prompt follow-up concerning customer request or complaints.
Receive calls and secure information in detail for sales concerning potential customers.
Responsible for in house printing of labels for customers including stock labels, update labels and special request labels.
Responsible for quick billing and shipping supply items related to labels and resetting of stores.
Other clerical duties as needed.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
GSC provides on the job training. One- year prior office experience preferred.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add and subtract, multiply and divide. Ability to compute percent.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written and oral form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Order processing systems; Spreadsheet software and Word Processing Software.
Other Qualifications:
Knowledge of general office procedures
Satisfactory work record and attendance
Good verbal communication and telephone etiquette
Ability to remain calm when dealing with an irate individual
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the Job, the employee is regularly required to stand, walk and use hands to handle or feel. The employee is frequently required to reach with hands and arms and talk or hear. The employee is frequently required to sit, and occasionally stand, stoop, kneel and crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. ,
$19k-29k yearly est. 5d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service associate job in College Station, TX
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$23k-30k yearly est. Auto-Apply 60d+ ago
Retail Sales Associate / Customer Service
Wellbiz Brands
Customer service associate job in College Station, TX
Customer Service Representative (Celebration Advisor)
WB Liquors & Wine
Customer service associate job in Bryan, TX
There are tons to learn about liquor, beer & wine and have some fun along the way!
Immediate Hire
Always looking for smiling faces and those that are excited to learn and grow with our Team!
Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented CustomerService Representative Celebration Advisor to join our team!
Who are we?
WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customerservice!
Why work with us?
We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our CustomerService Representative Celebration Advisors!
Benefits:
Sundays off!
Out by 9:15pm daily
Bonus/Incentive potential
Holiday Pay!
Potential for Vacation after 6 months
Employer matched 401(k) plan
The right candidate will be willing and able to:
Have a smiling face and happy disposition
Communicate effectively and courteously with all customers
Effectively use an integrated cash register and follow cash handling procedures
Perform closing register procedures and make cash drops
Assist in posting specials and promotions, checking-in vendors, setting and stocking product
Requirements:
Must be at least 21 years of age.
Must be able to work a flexible schedule including evenings, weekends, and some holidays.
Ability to lift up to 50 lbs.
Extra Awesome:
1 year of retail experience or customerservice experience
Prior liquor, beer and wine knowledge is super awesome!
What are you waiting for? Come join the Team!
WB Liquors is proud to be an Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
On call
Holidays
Day shift
Night shift
Overtime
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Other
$25k-34k yearly est. 60d+ ago
BDC Service Representative
USA Automotive Partners 4.0
Customer service associate job in Caldwell, TX
Job Description
Be able to identify sales leads among new and existing customers and maintain client relationships. They develop new business by scouting leads via the internet, phone, mailings, and tradeshows. They promote sales and implement marketing campaigns to increase revenue in chosen market areas.
Responsibilities
Must be able to work in a fast-paced environment, ability to converse with customers to discuss needs.
Quick thinker, learner, and detailed oriented.
Ability to actively listen and deliver 110% customer experience.
Project a professional company image through telephone interactions and written communications with customers. Respond to inbound customer requests via internet and phone, handling all incoming internet and phone leads. Check email frequently and respond to inquiries immediately.
Interest in the automotive industry is preferred.
Basic knowledge of company products (labor rates, menu item prices, models, series, options, warranties, vehicle maintenance, standard equipment and specifications.)
Present initial financing options based on customer needs.
Deliver inquiries/messages intended for other sales personnel and departments promptly.
Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management.
Follow up with leads that are not ready to make an appointment or no-show.
Contacting clients prior to appointment date to confirm appointment.
Mailing marketing letters to provided leads.
Following up post visit to ensure customer satisfaction.
Qualifications
Previous experience in BDC sales (Preferred not required)
Bilingual in Spanish/English (Preferred not required)
Phone - Customerservice experience
Must maintain 100% of all factories required training, including being 100% compliant within the first 30 days of hire
Skill Sets
Strong negotiation skills
Deadline and detail-oriented
Ability to build rapport with clients
Customer relations
Administration sales and marketing ability
Maintain product and industry knowledge
Interdepartmental relations
Core Competencies
· Customerservice and excellent verbal communication skills- via phone, or experience in hospitality/retail- 40%
· Proficient in written communication- emails- 20%
· Critical thinking with the ability to come up with creative solutions- 20%
· Driven to exceed established goals (goal awareness)- 10%
Joining our team as a BDC Sales Representative will provide you with an opportunity to utilize your sales skills, develop a strong understanding of our products/services, and contribute to the growth and success of our organization. If you are a results-driven individual with a passion for sales and customer satisfaction, we'd love to hear from you. Apply today!
Job Type: Full-time
Pay: $15.27 - $18.39 per hour
Expected hours: 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work Location: In person
$15.3-18.4 hourly 12d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service associate job in Prairie View, TX
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 13h ago
Customer Service Teammate
Go Car Wash
Customer service associate job in Rockdale, TX
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
Preferred:
Morning availability
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $14.00/hour, which includes a base pay of $12.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$12-14 hourly 60d+ ago
Sales Associate
HTX 4.2
Customer service associate job in Huntsville, TX
Join Our Growing Team at Vape City!
Are you ready to be part of a thriving and dynamic team in the heart of Houston, Texas?
Vape City, one of the largest Vape & Smoke chains in the area with over 200 locations across Texas and expanding to new states, is seeking passionate individuals to join our family.
Position: Sales Associate
Location: Houston, Texas (Multiple Locations)
About Us:
At Vape City, we're not just a store; we're a community hub offering a wide range of products to enhance our customers' experiences. With a commitment to excellence, we operate 24/7 and provide unparalleled customerservice. Join us and be part of our journey as we continue to grow!
What We Offer:
Competitive Compensation: Starting salary of $10-$12 per hour, with the opportunity for the first raise based on a positive performance review after completing 90 days.
Comprehensive Training: Fully paid training program to equip you with the skills needed for success.
Bonus Structures: Monthly sales bonuses and additional retention bonuses. Special bonuses are offered on Thanksgiving and Christmas.
Career Growth: Opportunities for advancement in a fast-paced and vibrant work environment.
Flexible Work Schedules: Full-time and part-time positions available with flexible working hours.
Healthcare: Essential healthcare benefits for eligible employees.
Career Progression: We believe in rewarding dedication and performance. With a structured career path, you can grow from a Sales Associate to roles such as Assistant Store Manager, Store Manager, District Manager, and General Manager.
Responsibilities:
Welcoming with greeting and engaging with customers, ensuring a personalized shopping experience
Provide product knowledge and recommendations
Drive sales through effective cross-selling techniques
Maintain inventory levels and merchandise displays
Contribute to achieving daily sales targets
Operate cash registers and handle financial transactions
Maintain store cleanliness and organization
Qualifications:
Exceptional communication skills
Professional demeanor and appearance
Ability to stand and walk for extended periods
Positive attitude and customer-centric approach
Join Our Team: If you are enthusiastic, customer-focused, and ready to take on new challenges in a rapidly expanding industry, we want to hear from you! Apply now to become a part of the Vape City family.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Search Terms: Retail, Vape, Smoke, Sales, CustomerService, Cashier, Entry Level, Associate
Find us on Indeed, Facebook, Homebase, and our website for more details.
$10-12 hourly 60d+ ago
Retail Associate
Huntsville Tx 4.2
Customer service associate job in Huntsville, TX
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$20k-27k yearly est. Auto-Apply 60d+ ago
Sales Associate
Rack Room Shoes 4.2
Customer service associate job in Huntsville, TX
31718
Part Time
Rack Room Shoes
Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
Maintain awareness of all current sales promotions.
Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
Develop and maintain necessary product knowledge and fitting skills.
Maintain an awareness of Loss Prevention concerns involving customers and staff members.
Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 764
Rack Room Shoes 764
Pay Range: 10.00
Ravenwood Village
I-45S and Ravenwood Vaillage Drive
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Huntsville, Texas US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a customer service associate earn in Bryan, TX?
The average customer service associate in Bryan, TX earns between $21,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Bryan, TX
$28,000
What are the biggest employers of Customer Service Associates in Bryan, TX?
The biggest employers of Customer Service Associates in Bryan, TX are: