Sales & Customer Success Specialist
Customer service associate job in Eugene, OR
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career?
Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you!
We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customer service, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions.
What You'll Do:
Manage customer interactions via email (Corebridge), phone, text, and in person
Handle inbound leads, provide quotes, and follow up to close sales
Coordinate internal processes and timelines to ensure smooth delivery
Manage the built room and queue, and perform quality control
Collaborate with our sales, design, and production teams
Use tools like HubSpot and G-Suite to stay organized and on task
What You Bring:
People-first mindset with strong communication skills
Excellent organizational skills and attention to detail
Drive to learn and grow (no experience in signs or sales required - we train!)
Problem-solving mentality and a proactive attitude
Comfort with tech tools (we'll train you on Corebridge and Hubspot)
Why You'll Love Working Here:
Career Growth - Room to move up and grow into several other parts of our business
Great Culture - Team of 22 who value fun, positivity, and making cool stuff!
Impactful Work - See your work all over town (“We did that!” moments)
Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K
FASTSIGNS CORE VALUES
We go Above and Beyond
We Get it Done
We Get it Right
We Do it Bigger, Faster, Stronger, Smarter
We Do What We Say
We Have a Positive Mental Attitude
Ready to join a winning team?
Call Pete at ************ or apply now - we're excited to meet you! Compensation: $20.00 - $25.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyWN - Customer Service Supervisor
Customer service associate job in Eugene, OR
GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
Responsible for equipment and ensuring its safe and efficient operating status;
Confer with other supervisors and managers to coordinate activities with other departments;
Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
Ability to comply with attendance/tardiness standards.
Able to perform under pressure and within fixed time constraints
Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
Ensure crews are being briefed before flights on positions to take and how flight will work
Other duties as assigned
Requirements:
Strong understanding of Airline Customer Service
Experience in the Airport Ground Handling business.
Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
A proven track record in supervising a business unit.
Experience in operational planning and resource allocation.
Working knowledge of GSE maintenance issues.
Experience and understanding of commercial issues in aviation.
Must have a High School diploma, GED
Must be at least 18 years of age
Capable of processing information in a timely manner
Must have and maintain a Valid Driver's License
Able to proficiently speak, read, and write in English
Basic computer literacy
Previous ramp or airline experience
Must successfully complete all training requirements and maintain certifications throughout employment
Must clear an FBI fingerprint background check
Must successfully complete all required training
Physical Requirements:
Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
Must be physically fit to perform the duties of the job
Willing to work outside in all types of weather conditions with exposure to loud noises
Specific Working Hours
Must be able and flexible to work variable shifts, weekends, and holidays
Specific shifts to be determined
Must be able to work extended hours on short notice during non-routine operations
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
Customer Service
Customer service associate job in Eugene, OR
Job Description
Dont wait, take the next step in your career today. Andrew Core Insurance Agency LLC Farmers Insurance in Eugene, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now
to join our team and our commitment to customer satisfaction and success.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Responsibilities
Meet new business production goals and objectives as established.
Process customer policy change requests.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Share training and education knowledge and expertise with team members.
Maintain knowledge of new products and services.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Stay up-to-date on industry market trends and best practices.
Assess and identify the wants and needs of your customer(s) over the phone.
Attend training and continuing education courses.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Must be highly self-motivated.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
A Property & Casualty insurance license is required.
Driven and goal-oriented individual.
Enthusiasm, optimism, and a willingness to see the good in every situation.
Commitment to excellence, willingness to work hard, and willingness to go the extra mile.
Part-Time Ramp and Customer Service Airport Agent
Customer service associate job in Eugene, OR
Come and work for Envoy Air, an American Airlines Group Company, at Eugene (EUG) Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $16.33 / hr
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyHubL
Auto-ApplySales & Customer Success Specialist
Customer service associate job in Eugene, OR
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career?
Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you!
Were looking for a Sales & Customer Success Specialist someone who thrives in a hybrid role that combines customer service, sales, and project coordination. Youll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions.
What Youll Do:
Manage customer interactions via email (Corebridge), phone, text, and in person
Handle inbound leads, provide quotes, and follow up to close sales
Coordinate internal processes and timelines to ensure smooth delivery
Manage the built room and queue, and perform quality control
Collaborate with our sales, design, and production teams
Use tools like HubSpot and G-Suite to stay organized and on task
What You Bring:
People-first mindset with strong communication skills
Excellent organizational skills and attention to detail
Drive to learn and grow (no experience in signs or sales required we train!)
Problem-solving mentality and a proactive attitude
Comfort with tech tools (well train you on Corebridge and Hubspot)
Why Youll Love Working Here:
Career Growth Room to move up and grow into several other parts of our business
Great Culture Team of 22 who value fun, positivity, and making cool stuff!
Impactful Work See your work all over town (We did that! moments)
Benefits We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K
FASTSIGNS CORE VALUES
We go Above and Beyond
We Get it Done
We Get it Right
We Do it Bigger, Faster, Stronger, Smarter
We Do What We Say
We Have a Positive Mental Attitude
Ready to join a winning team?
Call Pete at ************ or apply now were excited to meet you!
Customer Service Advisor - Migrant Help
Customer service associate job in Eugene, OR
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Associate, Part Time
Customer service associate job in Eugene, OR
JOB TITLE: Customer Service Associate - Part-TimeFLSA STATUS: Non-exempt HourlySHIFT SCHEDULE: Part Time JOB LOCATION: 317 Coburg Rd, Eugene, OR 97401REPORTS TO: Retail Store Manager
The
Customer Service Associate (CSA)
provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
Provide friendly service to customers
Greet and assist customers
Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
Account for all monies, cigarettes, and lottery tickets on assigned shift
Check the expiration date and face-off product
Follow proper safety protocols and procedures
REQUIREMENTS FOR CASHIERS:
Must be able to work a varied schedule
Minimum of 1 year of customer service experience
Must have the ability to handle money accurately
Must have strong attention to detail
Must possess excellent verbal and written communication skills
Must have excellent customer service skills
Must be capable of effectively communicating with customers and co-workers
Must be able to work independently and be self-motivated
Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
Must be able to stand and walk for the duration of the shift
Regularly lift and or move up to 20-50 pounds
Must be comfortable working in a convenience store environment
Must maintain a professional appearance and abide by the Dress Code Policy
Must maintain a professional and friendly demeanor towards customers and fellow employees
Daily exposure to gasoline and oil products
Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
Auto-ApplyCustomer Service Associate, Part Time
Customer service associate job in Eugene, OR
JOB TITLE: Customer Service Associate - Part-Time FLSA STATUS: Non-exempt Hourly SHIFT SCHEDULE: Part Time REPORTS TO: Retail Store Manager
The
Customer Service Associate (CSA)
provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned.
DUTIES AND RESPONSIBILITIES
Provide friendly service to customers
Greet and assist customers
Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)
Account for all monies, cigarettes, and lottery tickets on assigned shift
Check the expiration date and face-off product
Follow proper safety protocols and procedures
REQUIREMENTS FOR CASHIERS:
Must be able to work a varied schedule
Minimum of 1 year of customer service experience
Must have the ability to handle money accurately
Must have strong attention to detail
Must possess excellent verbal and written communication skills
Must have excellent customer service skills
Must be capable of effectively communicating with customers and co-workers
Must be able to work independently and be self-motivated
Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication
PHYSICAL DEMANDS
Must be able to stand and walk for the duration of the shift
Regularly lift and or move up to 20-50 pounds
Must be comfortable working in a convenience store environment
Must maintain a professional appearance and abide by the Dress Code Policy
Must maintain a professional and friendly demeanor towards customers and fellow employees
Daily exposure to gasoline and oil products
Fast-paced environment
(This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
Customer Support Agent/ Utility Dispatcher
Customer service associate job in Philomath, OR
Salary: $21.00-24.50 hourly DOE
Customer Support Agent/Utility Dispatcher
PEAK Internet, the Willamette Valleys premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement
Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits.
Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organizations strategic goals.
Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods.
Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.
Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Must be willing to work a flexible schedule, including evenings, holidays, and weekends.
Must have reliable transportation.
Track and monitor crews in the field by 2-way radio or telephone.
Maintain, edit, and update a log of calls and messages received and transmitted.
Understand and promote PEAK Internet products and services.
Ability to take complex information and explain it in simple terms.
Represents PEAK in a manner conducive to good public relations.
POSITION REQUIREMENTS:
Required Education and Experience
High school diploma or GED.
Minimum one year's experience in sales, customer service or technical support.
Preferred Education and Experience
Experience dispatching crews
PC and Mac support experience
Knowledge of iOS, Android, and mobile devices
Knowledge of Windows and Microsoft Office environment.
Proficient in social media platforms including Facebook and Instagram.
Knowledge, Skills & Abilities
Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers.
Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service.
Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks.
The ability to multitask is also essential while remaining flexible with changing priorities.
Working Knowledge of residential gateways and wireless subscriber technologies
AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS:
Availability and Accessibility
Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site.
Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary.
Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications.
Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position.
Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required.
ENVIRONMENTAL CONDITIONS:
The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions.
DISCLOSURES:
This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form.
Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations.
PEAK is an equal opportunity employer.
Access Services Specialist
Customer service associate job in Eugene, OR
Department: Libraries Classification: Library Technician 3 Appointment Type and Duration: Regular, Ongoing Salary: $19.68 - $29.67 per hour FTE: 1.0
Review of Applications Begins
closes March 30, 2025 (updated).
Special Instructions to Applicants
To ensure consideration, a complete application must include:
1. A current resume/CV.
2. A cover letter demonstrating your skills and experience working in libraries.
Department Summary
About the University
The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a “very high research activity” ranking in the Carnegie Classification of Institutions of Higher Education. The UO enrolls more than 20,000 undergraduate and 3,600 graduate students representing all 50 states and nearly 100 countries. The University of Oregon is guided by a diversity framework that involves a commitment to diversity, equity, and inclusion for all students, faculty, staff, alumni, and community members. In recent years, the university has increased the diversity of its student body, as well as campus-wide efforts to build a welcoming, inclusive community. The UO's 295-acre campus features state-of-the-art facilities in an arboretum-like setting within the traditional homelands of the Kalapuya people. The UO is located in Eugene, a vibrant city of 157,000 with a wide range of cultural and culinary offerings, a pleasant year-round climate, and a community engaged in environmental and social concerns. The campus is within easy driving distance of the Pacific Coast, the Cascade Mountains, and Portland.
About the UO Libraries:
The University of Oregon Libraries is an essential partner in the University of Oregon's educational, research, and public service mission. With five locations on the Eugene campus and branches at UO Portland and the Oregon Institute of Marine Biology, the UO Libraries offers many flexible service- and technology-rich environments for our users' research, learning, and publishing needs.
The UO Libraries' mission is informing research and learning breakthroughs for Oregon. We strive to realize our vision of being a model for the enduring, positive impact that research libraries can have on their academic and civic communities. We do that with an unwavering commitment to our values. Learn more about the UO Libraries' strategic design, our values, and our goals at library.uoregon.edu/strategy.
The University of Oregon Libraries is the only Association of Research Libraries (ARL) member in Oregon. We are also members of the Orbis Cascade Alliance, SPARC, Center for Research Libraries, DuraSpace, the Council on Library and Information Resources, the Coalition for Networked Information, EDUCAUSE, and other major organizations.
About Data, Access, Research, and Teaching Services:
Data, Access, Research, & Teaching Services (DARTS) is responsible for an array of services and programs to meet the research, teaching, and learning needs of the University of Oregon community. DARTS encompasses four major areas: Teaching & Liaison Services, Access and Delivery Services, Research & Learning Paces, and the Department of Open Research (DOOR). Services provided include the circulation of collections, collection development and maintenance, information literacy instruction, data services, digital publishing, and public scholarship support. The division also oversees five branch library facilities: the Design Library, the NE Portland Library and Learning Commons, Price Science Commons & Research Library (PSC), the Mathematics Library, and the Loyd and Dorothy Rippey Library at the Oregon Institute of Marine Biology.
The mission of DARTS is to enhance student success, faculty research, and teaching by facilitating access to information resources and specialized research spaces, building collections, providing innovative engagement activities, delivering information, data, and digital literacy teaching and consultation, implementing programs that support the adoption of Open Education Resources (OER) and provision of affordable course materials.
About Access and Delivery Services:
Access and Delivery Services is a department within the DARTS division that works across the Knight, Design, Mathematics, and Oregon Institute of Marine Biology Libraries and Price Science Commons. The mission of Access and Delivery Services is enhancing access to UO Libraries' resources, facilities, and services, and employees in our department are responsible for opening and closing the libraries, public service, circulation, course reserves, interlibrary loan, physical resource and maintenance, study room stewardship, and public computing.
Position Summary
The UO Libraries seeks a self-motivated, customer-focused, and technology adept individual to join the Data, Access, Research, and Teaching Services division.
Reporting to the Head, Knight Library Access Services, this Library Technician 3 assists departmental management in overseeing Knight Library's facilities and operations during evening and weekend opening/closing shifts. The person in this position provides public service at the Knight Library Checkout & Reserves Desk, communicates with patrons and colleagues from within and outside the work unit via e-mail, Microsoft Teams, telephone, and in-person, and assists departmental management in the training and oversight of Library Technician 1s & 2s, and Library Student Assistants.
The person in this position also performs various specialized tasks that require a high level of non-routine decision-making, judgment, expertise, and independence. They may be a subject expert or help to coordinate one of the many services that Access Services provides, such as student employee development and training, course reserves, research help, and physical inventory maintenance.
Schedule:
Fall, Winter, and Spring Academic Terms
Monday: 1:00 pm - 10:00 pm
Tuesday: 1:00 pm - 10:00 pm
Friday: 11:15 am - 8:15 pm
Saturday: 9:15 am - 6:15 pm
Sunday: 9:15 am - 6:15 pm
Intersessions and Summer Academic Terms:
Monday - Friday 10:15 am - 7:15 pm
Knight Library building hours and employee schedules are subject to change.
Minimum Requirements
• Bachelor's degree plus two years of library experience within the last five (5) years; OR,
• Four (4) years of library experience within the last five (5) years;
• AND, advanced proficiency in multiple library-specific computer applications, (e.g., integrated library systems, database applications, institutional repository; content management systems).
Professional Competencies
• Ability to consistently provide professional and user-focused customer service.
• Ability to communicate effectively in writing and in person with library patrons, colleagues, and business partners.
• Ability to manage time appropriately to complete assignments with a high quality of work.
• Ability to collaborate effectively with others to balance workloads and meet deadlines.
• Ability to think critically and problem-solve.
• Ability to adapt to new situations, technologies, and processes.
• Ability to work within and foster a diverse work environment.
Preferred Qualifications
• Experience using the Ex Libris Alma/Primo integrated library system.
• Experience supervising, overseeing, or leading the work of colleagues or volunteers.
• Demonstrated computer literacy, including creating spreadsheets, proficient use of email and calendars, use of networked resources and shared files (SharePoint and Teams), and web content development.
• Experience explaining and enforcing compliance with policies and regulations.
FLSA Exempt: No
All offers of employment are contingent upon successful completion of a background check.
This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit **************************************
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
Retail Associate
Customer service associate job in Eugene, OR
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyRetail Associate
Customer service associate job in Springfield, OR
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyCustomer Support Agent/ Utility Dispatcher
Customer service associate job in Philomath, OR
Customer Support Agent/Utility Dispatcher
PEAK Internet, the Willamette Valley's premier fiber Internet Services Provider, is looking for an amazing team member to join our Customer Support/Utility Dispatch team. This is a full-time, 40-hour-per-week position. The regular schedule is Friday through Monday, from 9:00 a.m. to 8:00 p.m., consisting of four 10-hour shifts and working out of both the Lebanon and Philomath offices. We offer competitive compensation, a comprehensive benefits package, a four-day workweek, and opportunities for career advancement
Working independently and collaboratively with others, the Customer Support/Dispatch Agent is our first point of contact for all new and existing customers. PEAK empowers our Customer Support Agents to handle all calls. From technical questions and troubleshooting to new services and billing inquiries; our Customer Support Agents handle it all! All employees are expected to maintain an elevated level of trust, integrity, and ethical standards.
ESSENTIAL FUNCTIONS OF THE POSITION:
The essential functions of this position require prioritizing and completing all assigned tasks in a timely and efficient manner, adjusting for changing priorities and availability of resources, and demonstrating initiative in identifying additional job-related tasks to be completed when time permits.
Contribute to a successful work group through positive interactions, active listening, meaningful collaborations, and the constructive exchange of ideas designed to meet or exceed the organization's strategic goals.
Communicate in a professional, respectful, and courteous manner with all employees, and customers, via phone, email, social media platforms and other communications methods.
Complete special projects and other duties as assigned to meet team, department and organizational goals while actively demonstrating accountability and responsibility for achieving desired outcomes and measurable results.
Ability to work in a high stress environment and dispatch for emergency and electric utility related issues for our parent company.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Must be willing to work a flexible schedule, including evenings, holidays, and weekends.
Must have reliable transportation.
Track and monitor crews in the field by 2-way radio or telephone.
Maintain, edit, and update a log of calls and messages received and transmitted.
Understand and promote PEAK Internet products and services.
Ability to take complex information and explain it in simple terms.
Represents PEAK in a manner conducive to good public relations.
POSITION REQUIREMENTS:
Required Education and Experience
High school diploma or GED.
Minimum one year's experience in sales, customer service or technical support.
Preferred Education and Experience
Experience dispatching crews
PC and Mac support experience
Knowledge of iOS, Android, and mobile devices
Knowledge of Windows and Microsoft Office environment.
Proficient in social media platforms including Facebook and Instagram.
Knowledge, Skills & Abilities
Ability to explain complex technical solutions in a clear and straightforward way to non-technical consumers.
Excellent oral and written communication skills necessary to communicate clearly and effectively with internal and external customers, vendors, contractors, and other diverse audiences while providing exceptional customer service.
Strong technical, troubleshooting, problem solving, and analytical skills, combined with the ability to prioritize tasks.
The ability to multitask is also essential while remaining flexible with changing priorities.
Working Knowledge of residential gateways and wireless subscriber technologies
AVAILABILITY, PHYSICAL DEMANDS, AND OTHER REQUIREMENTS:
Availability and Accessibility
Due to the nature and scope of the essential functions, the importance of personal interactions with coworkers and members of the public, and the availability of job-related tools, equipment and resources at work, performance of the essential functions requires regular, consistent availability, accessibility, and presence on-site.
Approximately 40 hours / week may be required to efficiently perform the job duties of this position, including presence at designated internal and external meetings. This position may also require availability and accessibility to respond to and address emergencies and critical situations outside of normal business operating hours in the evenings and/or during weekends.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Receive, understand, evaluate, and appropriately respond to communications from employees, and members of the public using available technology, in person and in a public setting when necessary.
Maintain a professional and respectful communication style to ensure reactions and responses to both emergency and non-emergency situations serve as an example to others of appropriate workplace communications.
Provide intellectually sound and well-reasoned answers, recommendations, and solutions to identified business problems, issues and/or questions. Efficiently and quickly analyze, process, manipulate, and accurately record extensive amounts of data (some of which is technical in nature) and other information that serves as the basis for this position.
Occasionally lift, transport and/or move up to approximately 15 lbs. in the performance of regular duties and occasionally up to 50 lbs. Must be able to sit for extended periods and perform regular keyboarding and office activities for your entire shift. Occasional bending, stooping, kneeling, climbing, and descending a stepladder may also be required.
ENVIRONMENTAL CONDITIONS:
The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. This position primarily works in a temperature-controlled office environment. Our office space includes traditional office lighting and office furniture, consistent and frequent noise, interruptions, and other similar distractions.
DISCLOSURES:
This job description is not an employment agreement or contract. It is intended as a general guide to the job duties and tasks the person in this position may be asked to perform as part of our PEAK team. It is not an exhaustive list of all the job duties or responsibilities that may be assigned to this position. Position descriptions may occasionally be updated, as necessary, to reflect evolving business needs, and such changes may not be reflected immediately in written form.
Refusal or unwillingness to perform duties and tasks assigned in a positive, professional, and productive manner, even if seeming to fall outside of this description, may be considered insubordination and a violation of PEAK policies and expectations.
PEAK is an equal opportunity employer.
Eugene Shop - Retail Associate
Customer service associate job in Eugene, OR
Accepting Resumes and Applications - No Current Openings Available at this Time
__________________________________________________________________________
At Tactics, we believe everyone should have the opportunity to stand sideways on a board. Our mission is to provide our customers with the best selection of gear, shoes, apparel, and accessories to help them get outside and have fun. With a rich history that spans over two decades, Tactics has evolved into a leading online retailer. Our journey began with a small brick-and-mortar store in Eugene, Oregon, serving the local skateboarding and snowboarding community. As our reputation for quality products and exceptional customer service grew, so did our reach. Today, we proudly serve customers worldwide, offering an extensive range of products from the most trusted brands in the industry.
Our philosophy is simple: we look for candidates who authentically love the skate & snow industry and the products we sell as much as we do. We value a commitment to excellence, a growth mindset, and a willingness to never settle for the status quo. We seek candidates who positively represent Tactics by being brand ambassadors and who reinforce our culture of creating a fun and welcoming atmosphere.
The Job
This position is responsible for all retail sales activities: greeting customers, answering questions, offering assistance, locating merchandise in-store or online through E-commerce, providing suggestions, lending knowledgeable product opinions, and the ability to problem-solve. Sales Associates are responsible for keeping the sales floor neat and well-stocked, creating displays, and maintaining stock areas. They are also accountable for POS register transactions, including ringing up sales, returns & exchanges, and processing cash and credit cards. Sales Associates must provide outstanding customer service by reflecting the company's vision, standards, and core values. Must maintain a professional & friendly attitude by ensuring guests feel welcome in a fun and engaging atmosphere. In this role, Sales Associates must be knowledgeable of all skate, snow, lifestyle products, apparel, pricing, and promotional events and stay updated with in-store sales and new products.
Effectively assist customers, other department, and the public by being able to answer questions and be a resource for solutions to problems.
Communicate product knowledge and recommend products to customers by listening to their needs and requests.
Maintain awareness of customers to increase service and reduce security risk.
Maintain inventory, displays, and storage, including the shop floor and backstock areas.
Maintain high standards to keep shop floor and backstock areas clean and neat, which includes organizing and straightening merchandise on hangers, folding, tidying shelves, vacuuming, sweeping, dusting, cleaning glass & shelving, disposing of cardboard in recycling containers, and emptying trash, applying tags, hanging on appropriate hangers on displays.
Collect accurate register payments and accurately process intercompany transfers and customer returns.
Ensure all prices and quantities are accurate.
Follow all company policies and procedures.
The Perks
Full-time employees are eligible for medical insurance, dental Insurance, life Insurance, vision insurance, long-term disability, health spending account, and more.
Opportunity to enroll in the 401(k) program with employer annual contribution
Paid time off and holidays!
Two weeks of paid parental leave for new parents
Great work-life balance - opportunities for growth and development
Employee discounts, such as gear and lift tickets
Opportunity to positively impact your community with volunteer paid time off (at your overtime rate), community events, ride day, and more.
Benefit availability and perks may be subject to location and length of employment; Tactics reserves the right to update the benefits and perks at any time.
Requirements
What You Will Bring
Ability to work flexible hours that may include weekends, holidays, rotating shifts, and on-call responsibilities.
Dependable and reliable.
Commitment to customer service focus.
Enthusiastic and friendly with a genuine desire to provide outstanding service.
Ability to interact, communicate, and work effectively with individuals and teams.
Ability to read, write, and effectively communicate with customers, peers, and management.
Good math skills.
Familiarities with electronic equipment, like a cash register, POS, and scanners.
Basic PC or MAC knowledge· Customer satisfaction-orientated.
High school diploma or equivalent
At least (1) year of working experience in the skate and/or snow industries is preferred
Customer service experience preferred
What To Expect
Must be able to stand and walk for long periods.
Enter any environmental conditions for the job here.
Must be able to crouch, kneel, twist, and reach some of the me.
Understand the speech of another person.
Speak clearly so listeners can understand.
See details of objects that are less than a few feet away.
Must be able to lift at least 25 pounds.
High level of contact with customers and coworkers.
Occasionally deal with angry or discourteous people.
Almost always work indoors.
Starting Hourly Rate
$15.25
Tactics embraces the diversity of its applicants, employees, vendors, and customers
.
We are committed to creating and maintaining a workplace where all employees can participate and contribute to the business's success and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policies and how we do business at Tactics
and is an essential core value.
Tactics - What We Believe
Tactics - What We Do
Entry Level Customer Service/Sales
Customer service associate job in Eugene, OR
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyCustomer Service Associate-Green Acres
Customer service associate job in Eugene, OR
Job Details GOODWILL GREEN ACRES STORE - EUGENE, OR $16.00 - $19.00 HourlyJob Posting Date(s) 11/01/2025Description
The Customer Service Associate (CSA) plays a key role in delivering excellent customer service to donors, shoppers, and coworkers. This position supports front-end operations, processing, and donation receiving, ensuring the efficient flow of merchandise while maintaining a clean, safe, and welcoming store environment. The CSA works collaboratively to achieve production, sales, and service goals, contributing to Goodwill's mission of providing vocational opportunities to individuals with barriers to employment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sufficient proficiency in English to effectively communication with customers, coworkers, and supervisors, including the ability to read, comprehend and respond to written and verbal instructions.
Provide outstanding customer service by greeting, assisting and engaging with customers and donors.
Operate cash register and point-of-sale (POS) system, handle transactions accurately, balance cash drawer, and complete daily register reports as required.
Receive, sort, and price donated goods according to company guidelines and quality standards.
Restock merchandise, create displays, and maintain an organized and visually appealing sales floor as outlined in the Retail Concepts Manual.
Ensure sales floor, fitting rooms, donation and production areas, and restrooms are clean, safe, and efficient.
Adhere to safety and loss prevention procedures and report any unsafe conditions, injuries or suspicious activity to management.
Maintain and demonstrate a working knowledge of store policies, color sale, and the Goodwill mission.
Collaborate with team members to meet production and sales goals.
Participate in team meetings, training sessions, huddles, stretches, and store events.
Communicate effectively and respectfully with team members, management, and customers and promote a positive, inclusive workplace culture aligned with Goodwill's values.
Exhibit professionalism, integrity, and a positive team-oriented attitude.
Report for all regularly scheduled work on time, ready to work.
Qualifications
EXPERIENCE
Must be 16 years of age or older, must be 18 years to operate safety sensitive equipment. Previous retail or customer service experience a plus.
EDUCATION
No minimum education requirements.
CERTIFICATES, LICENSES, REGISTATIONS
Must become certified on equipment (e.g., forklift, pallet jack, tilter) as needed.
PHYSICAL DEMANDS OF WORK REQUIREMENTS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly lift 10-35 pounds and/or move up to 100 pounds with assistance.
Use of vision (close and distance, peripheral, depth perception, color) with the ability to adjust focus required.
Stand and/or walk for extended periods (up to 8 hours/day).
Frequently lift, carry, push, pull, bend, stoop, twist, crouch, and climb.
Use hands to feel objects, tools, or controls, and reach with hands and arms.
Required to talk and/or hear.
DOT Strength Classification: Medium.
WORK ENVIRONMENT
Work may be indoors or outdoors. Fast-paced retail environment with exposure to the weather, dust, odor and public interactions. Exposure to potentially hazardous materials (e.g., broken glass, sharp objects). Environment may be heated and/or air-conditioned and the noise level is usually loud. Personal Protection Equipment (PPE) is provided and must be worn when handling or sorting raw donations.
WORK HOURS
Must be available during operating hours, including weekends, evenings, and holidays.
CORE COMPETENCIES
Respect, Cooperation, and Teamwork - Demonstrates respect, professionalism, and inclusive behavior while working collaboratively with customers, coworkers, and leadership to support a positive and team-oriented environment.
Customer Service and Communication - Provide excellent service by actively listening, communicating clearly, and responding to customer and team needs with professionalism, courtesy, and a solution-focused approach.
Adaptability, Dependability, and Accountability - Embrace change with a positive attitude, adjust to shifting priorities, and consistently deliver reliable, solution-focused work while meeting attendance, punctuality, and performance expectations.
Safety, Loss Prevention, and Asset Protection - Promote a safe, clean, and secure environment by following safety protocols, using proper equipment and techniques, reporting hazards or theft, and protecting company assets in alignment with policies and training.
Retail Associate
Customer service associate job in Corvallis, OR
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Auto-ApplyCustomer Service Representative 832457
Customer service associate job in Albany, OR
Customer Service Representative Schedule: 11am to 7pm, M-F Pay:
18.00 - 20.00
Join a team where your customer-first mindset and problem-solving skills make a real impact. Selectemp is partnering with a local warehouse operation to find a Customer Service Representative who thrives in a fast-paced environment, enjoys helping others, and can keep things running smoothly from the front desk to the warehouse floor.
What You'll Be Doing Deliver Exceptional Service
You'll be the first point of contact for customers, drivers, and visitors, creating a welcoming experience from the moment they reach out.
Communicate by phone, email, and in person with professionalism and kindness
Verify inventory availability and help keep orders accurate
Process shipping and receiving paperwork
Respond quickly to questions, concerns, and requests
Be the Connector
You're the bridge between the warehouse team and the customer - keeping communication clear and work flowing smoothly.
Partner closely with Inventory Control, the Warehouse team, and Customer Service Lead
Support customer accounts and coordinate holds, releases, and updates
Solve Problems with Confidence
When issues come up, you stay calm, get curious, and work toward a solution.
Investigate general customer concerns
Forward claims and discrepancies to the correct department
Offer ideas that strengthen processes and customer partnerships
Keep Things Organized
You're detail-oriented and love a system that makes sense.
Maintain clean, accurate electronic communication and files
Confirm orders and receipts in the WMS system
Support office flow with phones, scheduling, documentation, and more
What You Bring
A genuine customer-first mindset
Friendly, patient, and compassionate communication
Strong listening skills and awareness of tone and body language
Team-oriented approach - you like helping everyone win
Confidence using computers, email, Word, Excel, and Google Apps
Solid organizational habits and comfort with detailed records
Ability to adapt, stay engaged, and learn on the fly
Why Work With Selectemp
We're more than a staffing agency - we're a partner in your success. We believe in showing gratitude, staying engaged, communicating openly, and doing the right thing, always. When you choose Selectemp, you get:
Support from a team that truly cares
Opportunities to grow your skills and confidence
A workplace where your contributions matter
Ready to make an impact? Apply today. Let's Make It Happen
Guest Experience Associate
Customer service associate job in Corvallis, OR
Details Information Job Title Guest Experience Associate Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro)
This recruitment will be used to fill two part-time (a maximum of 24 hours per week) Guest Experience Associate positions for the Patricia Valian Reser Center for the Creative Arts (PRAx) at Oregon State University (OSU).
Guest Experience Associates will help with event setup, ticket scanning, ushering, housekeeping, and support the Box Office and Guest Experience Manager and Front of House Coordinator with on and off-campus events and will be assigned where needed on any given day.
Guest Experience Associates will be familiar with the current and upcoming events at PRAx, the performing and gallery spaces, policies, and will display a high level of customer service.
Guest Experience Associates will be required to learn and follow the safety policies and procedures of PRAx. The position requires a demonstrated high level of discretion and sense of appropriateness, ability to maintain a calm and professional demeanor when working in stressful situations, as well as excellent communication and customer service skills. Guest Experience Associates are expected to use good judgement, to conduct themselves professionally while at work, to follow the guidelines for proper work attire, and to be punctual and reliable.
Preference given to those who can work 10-24 hours a week. This position will require flexible weekday, evening, and weekend work.
Transferable Skill Development
OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:
Teamwork, Leadership, Professionalism, Career & Self-Development
Position Duties
* Welcome, greet guests, and scan/verify tickets from event attendees.
* Politely direct and escort guests to their seats and/or venue entrances.
* Provide wayfinding of facilities and spaces at PRAx.
* Assist with crowd control and security.
* Calmly assists with disputes regarding tickets and seats.
* Attend staff meetings, pre-event meetings and other trainings as required by management.
* Visually sweep and tidy public spaces to check for potential safety issues, lost and found items, and cleanliness.
* Have knowledge and follow the proper procedures for assisting patrons with disabilities.
* Demonstrate knowledge of all spaces within PRAx and understand the evacuation procedures from all points within PRAx.
* Be punctual, work successfully, and communicate professionally with guests and staff.
* Other duties as assigned.
Minimum Qualifications
Full Employment Eligibility Requirements can be found here: ********************************************************************************************
* Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
* Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
* Must meet the applicable minimal enrollment standard
* High School student: Regularly enrolled in a high school or participating in a home-schooling program
* Undergraduate and post-baccalaureate student: 6 credit hours per term
* Undergraduate international student: 12 credit hours per term*
* Graduate student officially admitted to Graduate School: 5 credit hours per term
* Graduate international student officially admitted to Graduate School: 9 credit hours per term*
* International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.
Additional Required Qualifications
* Prior customer service experience.
* Ability to prove strong attention to detail.
* Interest in performing arts, live events, music or technical theatre.
* Willingness to learn new skills and follow directions.
* Ability to work independently and as part of a team.
* Ability to communicate effectively across different forms (radio, comms, email, etc)
* Ability to follow safety guidelines.
* Comfortable with moderate physical activity, including lifting up to 50 lbs.
* Punctuality and reliability.
Preferred (Special) Qualifications
* Experience with theatre, concerts, or event production.
* Previous successful experience working in events, live performance, customer service, or hospitality.
* CPR certification.
Working Conditions / Work Schedule
* Hours are based on the needs of events. Therefore, the schedule is variable and there is not a set number of hours guaranteed each week.
* Must be able to work flexible hours, including weekdays, evenings, and weekends, depending on event needs.
* Work is performed in theatres, studios, and other performance venues.
* May involve standing for long periods, working in dim lighting and/or noisy environments, and working in confined and/or crowded areas.
* Possible exposure to weather or outdoor conditions.
* Potential driving and possible travel to work at events offsite. Ability to drive is preferred.
Posting Detail Information
Posting Number P12678SE Number of Vacancies 2 Anticipated Appointment Begin Date 02/01/2026 Anticipated Appointment End Date 06/26/2026 Posting Date 12/10/2025 Full Consideration Date 01/31/2026 Closing Date 01/31/2026 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to Applicants
When applying you will be required to attach the following electronic documents:
1. A Resume/Vita
2. A cover letter indicating how your qualifications and experience have prepared you for this position
For additional information please contact: Tanner Buffy at ****************************
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
Note: All job offers are contingent upon Human Resources final approval.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
Supplemental Questions
Easy ApplySales & Customer Success Specialist
Customer service associate job in Eugene, OR
Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off Sales & Customer Success Specialist Are you a driven, people-focused problem solver looking to launch your sales and marketing career? Do you love helping customers while being part of a creative, fast-paced team? If so, FASTSIGNS of Eugene wants to meet you!
We're looking for a Sales & Customer Success Specialist - someone who thrives in a hybrid role that combines customer service, sales, and project coordination. You'll be the first point of contact for many of our clients, guiding them from idea to execution on custom signage and graphics solutions.
What You'll Do:
* Manage customer interactions via email (Corebridge), phone, text, and in person
* Handle inbound leads, provide quotes, and follow up to close sales
* Coordinate internal processes and timelines to ensure smooth delivery
* Manage the built room and queue, and perform quality control
* Collaborate with our sales, design, and production teams
* Use tools like HubSpot and G-Suite to stay organized and on task
What You Bring:
* People-first mindset with strong communication skills
* Excellent organizational skills and attention to detail
* Drive to learn and grow (no experience in signs or sales required - we train!)
* Problem-solving mentality and a proactive attitude
* Comfort with tech tools (we'll train you on Corebridge and Hubspot)
Why You'll Love Working Here:
* Career Growth - Room to move up and grow into several other parts of our business
* Great Culture - Team of 22 who value fun, positivity, and making cool stuff!
* Impactful Work - See your work all over town ("We did that!" moments)
* Benefits - We pay 50% of your health AND dental insurance, PTO, paid holidays, and profit-sharing 401K
FASTSIGNS CORE VALUES
* We go Above and Beyond
* We Get it Done
* We Get it Right
* We Do it Bigger, Faster, Stronger, Smarter
* We Do What We Say
* We Have a Positive Mental Attitude
Ready to join a winning team?
Call Pete at ************ or apply now - we're excited to meet you!