Customer service associate jobs in Georgetown, TX

Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Plusses: Retail experience Microsoft Excel Logistics experience/supply chain experience Experience with FedEx, UPS, USPS, etc. Day to Day: This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing customers in the store, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.

Job Title: Customer Service Specialist Duration: 03+ months contract (Possible extension ) Shift I: 7:00 AM and 7:00 PM, Monday-Friday Shift II: 2:00 PM - 10:30 PM, Friday - Tuesday (Wed-Thurs Off) Job Description: Under general supervision, communicates to Members policies, procedures, and services to ensure complete knowledge of the Plan. Must adhere to call handling goals of 80% of calls answered within 30 seconds. Helps and adheres to call abandonment rate of less than five percent (5%) with average hold time not to exceed 2 minutes based on regulatory requirements. Within 60 days of employment on the floor, must meet monthly quality goal of ninety-two percent (92%) or greater based on two percent (2%) of calls monitored.

Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! Working for Goldfish Swim School will allow you to provide children and families with necessary life skills to combat the ever-growing drowning statistics. Whether you are in the pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are making an impact. Perks and Benefits: Paid on-the-job training Flexible scheduling Culture driven company Employee recognition programs Primary Responsibilities: Provide WOW! Customer Service to our members Assist with class scheduling and billing Work in a sales capacity to sell new memberships Job Qualifications and Skills Ability to work with children Excellent communication and organizational skills High energy Strong work ethic Must pass background examinations prior to training About Goldfish Swim School:Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition, here are some additional safety precautions and procedures we follow: Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas Our pools are disinfected with chlorine to provide the safest swimming environment The CDC states that proper operation, maintenance and disinfection of the water with chlorine should remove or inactivate the virus Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School - Sandbox is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see *************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School - Sandbox is an Equal Opportunity Employer. Compensation: $12.00 - $15.00 per hour Tropical Vibes & Impacting Lives! You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim. When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments! Making Waves with Passion, Purpose & Core Values! At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust We meet and exceed expectations so you see Extraordinary Results We make a big deal about life's accomplishments by remembering to Celebrate! Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years. Job Description · Deliver parts to the production line and prepare shipments for offsite locations. · Stock & organize the inventory. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Full-time Description Job Title: Customer Service Associate - Serve with Precision, Connect with Purpose Reports to: Store Sales Manager Classification: Hourly / Non-Exempt Do you take pride in getting things right the first time? Are you someone who values structure, consistency, and strong customer relationships-while also enjoying a fast-paced, engaging environment? At Ace Mart Restaurant Supply, our Customer Service & Sales Associates provide dependable, thoughtful service to customers in the foodservice industry. From restaurant owners to culinary professionals, your ability to guide decisions and follow through on details makes a measurable impact every day. This is a role built for someone who thrives on clear expectations, enjoys supporting others, and finds satisfaction in delivering a job well done. What We Offer: Predictable Schedule: Enjoy Sundays off and consistent store hours that support work-life balance. Employee Discounts: Receive exclusive savings on commercial kitchen equipment, tools, and supplies. Structured Training: Step-by-step onboarding and product education to help you feel confident in your role. Paid Time Off: Accrue vacation and sick time to recharge. Benefits Package: Medical, dental, vision, life insurance, and more. Future Planning: Take advantage of our matching 401k program. What You Will Do: Serve with care and accuracy by greeting every customer promptly and providing clear, knowledgeable guidance-whether in person, over the phone, or via email. Follow a consistent sales process, asking the right questions, understanding customer needs, and recommending products that truly fit their business. Confidently promote in-store products, using product knowledge and customer context to suggest high-value, relevant items. Take ownership of transactions from start to finish, including processing sales, coordinating deliveries, offering carry-out, and following up post-purchase. Maintain a clean, organized, and customer-ready store, ensuring inventory is well-stocked, labeled correctly, and easy to navigate. Build strong customer relationships over time, becoming a reliable and trusted point of contact for returning customers. Support team collaboration by communicating clearly, working in sync with teammates, and sharing information that keeps the store running smoothly. Uphold standards of excellence in professionalism, punctuality, and reliability-being someone your team and customers can count on every day. What You Will Need: Reliability & Detail Orientation: You thrive on doing things right, following process, and keeping everything in order. Customer Service Focus: You listen carefully, respond thoughtfully, and are committed to solving customer needs. Sales Readiness: You're comfortable recommending products and helping customers make confident purchasing decisions. Team Alignment: You prefer working with a group that communicates well, respects structure, and supports one another. Physical Ability: Comfortable lifting up to 50 lbs., standing for extended periods, and working at a register or computer. Education & Experience: High school diploma or equivalent preferred. Prior retail, foodservice, or inside sales experience is helpful-but not required. We provide full training. Why You'll Succeed Here: You enjoy consistency, purpose, and helping people. You like working within a clear structure, staying organized, and being known as someone who gets it done right. You'll thrive in a team that values dependability, communication, and doing the little things that build big trust. Apply now to join Ace Mart Restaurant Supply as a Customer Service & Sales Associate. Your service, consistency, and customer care will help power the foodservice industry-one trusted interaction at a time. Ace Mart Restaurant Supply is an equal opportunity employer committed to a diverse and inclusive workplace.

Job Description Glad Solutions is actively recruiting and accepting competitive, team-oriented individuals to join our team. This is an entry level position, meaning we will provide full product education to the right candidates. Experience wanted but not required from the following areas: Customer Service Retail Sales Restaurant and Hospitality Call Center Or General Labor We provide excellent earning potential and the chance to develop marketing, communications, management, and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: Full-time, flexible schedule Must be over 18 years of age. Professional demeanor Communication skills Team player and goal orientated. Apply Today and Schedule your Interview!

Job DescriptionWe're hiring a Customer Service Parts Clerk to play pivotal role in keeping operations running smoothly by providing accurate support, responsive communication, and heavy equipment parts coordination.This is a great opportunity for someone who enjoys a blend of customer interaction, office operations, and hands-on inventory work-while contributing to a growing, high-trust team environment.Responsibilities: Answer parts inquiries by phone and in person, helping customers identify and order the correct heavy equipment components. Create and process invoices accurately for all parts orders. Run credit card transactions and ensure all payment details are recorded correctly. Support inventory management by counting stock, restocking shelves, and helping maintain an organized parts area. Split your time between the front desk (about 75%) and warehouse support (about 25%). Assist with general office and parts-department tasks to keep daily operations running smoothly. Requirements: Previous experience working with automotive or heavy equipment parts highly preferred Bilingual is preferred Strong computer & phone skills Must be able to pass a drug screen Must have a clean MVR with a valid Driver's License Schedule: Monday - Friday 7AM - 5PM Pay Rate: $18/Hour Location: Georgetown, TX 78626 ABOUT US: FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.Are you ready to join a team who is committed to delivering world-class services to our valued clients? Do you believe that anything worth doing is worth doing right? Would you thrive in a work environment that encourages and supports you in realizing your full potential? Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done? FirstOption Workforce Solutions is a place where a person's talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.EEO STATEMENT: Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.

Do you have experience in customer service? Do you want to work for a company with a proven record? Then look no further. Here at Glass Doctor of Austin, we invest in our employees and make sure you have the tools and training to be successful. As the CSR/Receiving Associate, you will answer calls and customer inquiries, book new estimates, reply to after hour calls and ER requests. Customer follow ups, taking payments, dispatching technicians and keeping up with them daily. Receive glass from delivery trucks and compares packing lists to purchase orders to ensure accurate deliveries. Inventory control. Vehicle maintenance management Skills and Qualifications: * Strong listening, communicating, and customer service skills. * Ability to multi-task and provide effective solutions. * Works well with others and helps foster a supportive work environment. * Knowledge of our company's market, industry, and products. * Comfortable problem solving while also creating an enjoyable experience for our customers. * Able to document customer service calls efficiently and with detail. * Knows how to ease conflict and provide the appropriate resolutions. * Completes tasks on time and can prioritize work load. Requirements: * College degree is preferred. * Four to five years of customer service experience is required. * Proficient with Microsoft Office software and phone systems. * Dispatching experience is preferred, but not required. * Clean driving record and able to clear back ground check. * Must be able to lift 100+ lbs. * Salary depends on experience.

Job Title Customer Service Associate II Agency Texas A&M Agrilife Extension Service Department Soil & Crop Sciences Proposed Minimum Salary Commensurate Job Type Staff Job Description Works under general supervision, supervises daily service area activities and provides customer support to a service area. The Customer Service Associate II, under general supervision, provides support for the laboratory data assembly, development of customer statements and assisting clientele with routine questions. This position involves a blend of office (75+%) and laboratory work and will include extensive training and attention to documented service laboratory's standard operating procedures and agency policies. Responsibilities: * Primary responsibility will include compiling customer information and laboratory analysis data into the various databases and developing client invoices/statements and reports. * Provide first person contact with visiting clients and offer limited client phone support. * Additional responsibilities may include assisting in one of the laboratories with weighting of samples and use of one of the laboratory's NIR spectrophotometers for non-destructive forage/plant tissue analyses. * Work with laboratory managers to maintain and update the appropriate laboratory Standard Operating Procedures documentation. * Greets customers and responds to difficult customer inquiries and complaints. * Explains and applies policies and procedures. Investigates and researches customer complaints and participates in resolving problems. Assists in the development of office procedures. * Helps train and advise staff. Compiles data to prepare correspondence, forms, reports, or other documents. Receives and processes request for service. * Adds, verifies, retrieves, and changes customer order information. Acts as a liaison between service area and other units. Enters billing charges and may accept payments. * Other duties as required. Required Education and Experience: * High school diploma or equivalent combination of education and experience. * Three years of related experience. Required Knowledge, Skills and Abilities: * Knowledge of word processing, spreadsheet, and database applications. * Strong verbal and written communication skills. * Strong customer service skills and detail-oriented. * Ability to type accurately and use Word, and Excel documents. * Ability to multitask and work cooperatively with others. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

At Park 6 Logistic, we are dedicated to delivering excellence in logistics, brand representation, and client experience. Our work is built on precision, innovation, and reliability. As we continue expanding our presence in new markets, we are looking for professionals who can embody our values and represent our brand with confidence, clarity, and professionalism. Joining our team means stepping into a dynamic environment that values growth, strategic thinking, and long-term career development. Job Description We are seeking a dedicated Customer Service Officer to join our team in Austin, TX. The ideal candidate will serve as a professional, reliable point of contact for clients, ensuring that every interaction reflects our company's commitment to outstanding service. This role involves supporting daily customer inquiries, coordinating logistics information, and maintaining strong communication channels to enhance client satisfaction. Responsibilities Provide timely and professional responses to customer inquiries regarding services, shipments, and account information. Coordinate with internal teams to ensure accurate delivery updates and service resolutions. Maintain detailed records of client interactions and logistics documentation. Support clients by identifying solutions, clarifying information, and ensuring a smooth experience throughout the service process. Handle scheduling, follow-ups, and service confirmations with accuracy and attention to detail. Uphold company standards and contribute to a respectful, efficient, and client-focused environment. Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks with professionalism and organizational accuracy. Problem-solving mindset with a focus on customer satisfaction. Comfortable working in a fast-paced, service-driven environment. Reliable, detail-oriented, and committed to delivering high-quality support. Additional Information Competitive salary: $47,000 - $51,000 per year Professional development and growth opportunities Supportive and collaborative work culture Skill-building environment with ongoing training Stable full-time position with long-term career potential

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour, based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position

Job Description We review Future Consideration resumes regularly and reach out for upcoming openings. Submit now to be first in line. Departments: Commercial Lines (includes, Surety, Condo & HOA) Personal Lines Employee Benefits Overview Our Insurance Customer Service roles are essential to the client experience ensuring every policy, question, and interaction reflects the care and professionalism our agency is known for. They support our Account Managers and Producers by managing policy changes, resolving billing questions, and assisting with client communications with accuracy and attention to detail. You'll become a part of insurance professionals and contribute to a collaborative, client-focused culture. These roles exist across our Commercial Lines, Personal Lines, and Employee Benefits departments and each contributes to our mission of delivering responsive, relationship-driven service. We encourage you to connect with us whether you're just beginning your insurance journey or have years of experience. Distinguishing Characteristics Active Texas General Lines P&C license (or L&H for Employee Benefits). Not required for entry-level roles 1-2 years of insurance support or policy servicing experience. Not required for entry-level roles Experience with insurance systems such as Applied Epic (and/or Ease for Employee Benefits) preferred Industry designation related to area of expertise Knowledge of insurance coverages (e.g., auto, property, group health, workers' comp) We welcome individuals who value collaboration, growth, and integrity. Ready to Join Us? Submit your resume today to join our Talent Community and be among the first considered for upcoming roles in your specialty area.

Great organizations are made of great people, and we're looking to fill a Client Success Specialist role on our growing team. This is a full-time position. The primary responsibility is providing excellent support to our new and existing clients, via ticket resolution, training, and onboarding new clients onto our healthcare SaaS application. The ideal candidate would have job experience in a similar client success support role. Candidates must enjoy and work well with technology and possess great written and verbal communication skills. Other responsibilities include tracking support issues, helping set up and implement new client locations, creating training materials and release notes, and helping to prioritize development of new features based on client feedback. This person will also work very closely with the client success and development teams and likely be trained to use development tools for issue investigation and data manipulation as a part of their duties. Responsibilities * Learn and understand the Infusion Center healthcare model * Onboard new clients onto and support existing clients on our healthcare SaaS application * Troubleshoot and document software operational and technical issues * Respond to client support issues, report bugs/issues and feature requests * Provide excellent client service with friendly, professional responses * Create client training materials, draft release notes, and help prioritize development of new features * Go beyond your comfort zone when needed * Be an awesome addition to our growing team Qualifications * Bachelor's degree, required * 2+ years of experience in Client Relations, Account Management, Customer Success, or Technical Support, required * Proven track record of achieving and exceeding measurable goals * Must be detail-oriented, able to multi-task and be extremely organized and efficient * Must possess excellent written and oral communication skills, including ability to communicate with all levels of org chart * Ability to say: "I don't know, but I can get that answer for you" and then find the answer for the client * Excellent computer skills: Adobe Acrobat, Google Suite and all Microsoft Office Applications * Experience in information technology and technical support a plus, but not required * Able to work independently (but understand we won't leave you on an island) * Some travel required (10%) $70,000 - $75,000 a year About WeInfuse Come join our growing company. We are an established healthcare SaaS company with offices in Dallas and Austin. Founded in 2016, WeInfuse is an infusion center software and consulting organization. Our founders and their team have developed the first and only end-to-end software solution for infusion centers that has gained significant traction in the market. In addition to providing the industry's leading SaaS solution, WeInfuse provides infusion center start-up, optimization and pharmaceutical manufacturer consulting services. For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of WeInfuse team members are considered the property of WeInfuse and are not subject to payment of agency fees.

The Client Success Specialist (CSS) is the primary advocate for a portfolio of 60-80 small- to medium-sized business accounts. Reporting to the Manager of Client Success, you will onboard new clients, push product uptake, answer day-to-day queries, and identify revenue-growth possibilities. Your ultimate goal is to promote client retention, expansion, and overall happiness. Key Responsibilities: Manage the post-sale lifecycle for an assigned book of business, including onboarding, and quarterly business reviews (QBRs) via Zoom and in-person. Monitor health scores and usage data to develop proactive engagement plans and reduce churn risks. Serve as the voice of the customer, collaborating with Product, Support, and Sales to transmit feedback and influence roadmap priorities. Track and document client interactions with Salesforce and Gainsight. Identify cross-sell/upsell opportunities and work with Account Executives to increase income. Coordinate with Technical Support to resolve Tier-2 issues on time. Provide instructive content (e.g., webinars, videos, articles) to speed up client time-to-value. Report weekly on portfolio KPIs: NPS, renewal rate, logo retention, and net revenue retention. Skills & Competencies: Demonstrates strong communication skills, including explaining technical concepts to non-technical audiences. Proficient in interpreting dashboards, usage metrics, and health scores. Capable of managing multiple onboarding tracks and stakeholder groups. Skilled in negotiating and handling objections during renewal scenarios. Demonstrates empathy, patience, and the ability to quickly build trust. Proficiency in CRM (Salesforce), CS platforms (Gainsight, ChurnZero, Totango), and video-conferencing technologies. Experience with SaaS analytics, SQL fundamentals, or a second language Education & Experience: Bachelor's degree in business, communications, information systems, or a similar sector (equivalent experience is accepted). At least 2 years of experience in Customer Success, Account Management, or Client Services, preferably in a SaaS or technology setting. Demonstrated ability to meet or exceed retention and expansion targets. Annual Salary: Base income range: $60,000-$75,000, depending on location and experience. Compensation & Benefits: Quarterly bonuses based on revenue retention and NPS targets 6-month equity option grant 100% employer-paid medical, dental, and vision premiums for employees; 80% for dependents. 401(k) with a 4% corporate match; vested immediately. Flexible PTO (minimum 15 days per year) and 11 paid company holidays $1,200 professional development budget Paid parental leave (12 weeks for primary carers, 6 weeks for secondary carers) 2 paid days off annually for community service. Join us and help influence the success stories of thousands of forward-thinking businesses, all while developing a fulfilling career for yourself.

We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************). Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class. Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices. About the Role Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar. What You'll Do Front Desk Responsibilities: * Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience * Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service * Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand * Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time * Assist clients, building individual connections, and providing direction with any questions or concerns * Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner * Deliver first class client experience at all times * Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed * Guide clients with regards to the latest studio promotions, membership discounts and/or special events * Maintain product knowledge for all studio retail operations * Participate in all relevant training and development programs and meetings as directed by Operations leaders * Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements Fuel Bar Responsibilities: * Deliver quality protein smoothies and customer service in the Fuel Bar * Handle pre-orders and orders on the spot, custom to each client's needs * Assist clients with questions and product selection * Complete client's orders in a timely manner utilizing a POS transaction * Maintain fuel bar department areas clean and sanitized * Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations * Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy * Prepare various fuel bar goods following company recipes Facility Maintenance: * Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors * Support in cleaning and maintaining of locker rooms to brand standard as directed * Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas * Conduct small studio repairs when appropriate * Laundry services, including collecting, washing, and folding towels * Adhere to daily and weekly cleaning and maintenance checklists Customer Service: * Ensure all existing and new clients are provided with the highest level of hospitality * Maintain client database and utilize information to increase client contact * Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools Qualifications * Strong hospitality skills and alignment with Barry's Mission, Vision and Values. * Ability to work either a full-time or part-time schedule * Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs. * Friendly, outgoing personality and enjoy social interaction * Exhibits enthusiasm for the studio and for the job * Must be a patient, courteous listener, able to show empathy * Responding to clients request with a can-do attitude * Cooperative manner with a focus on team culture. * Ability to prioritize and work within a fast-paced environment * Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment * Have an eye for detail and care for the studio's appearance and cleanliness * Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness * Maintain a professional appearance and behavior * Demonstrate excellent communication skills * Candidates must be at least 18 years or older to apply

The Client Success Specialist will be responsible for supporting Account Managers in delivering exceptional service and strategic support to key clients across the Wealth Management and Investment Company segments. This role is focused on increasing engagement, preventing churn, and driving net retained revenue by owning specific success motions, operational reviews, and renewal strategies for designated client tiers. A successful candidate will work cross-functionally to execute scheduled reviews, manage client health, and act as an advocate for client needs internally. Key Responsibilities: • Strategic Account Support: Partner with Account Managers to provide strategic client support across key account segments. Includes leading monthly client success reviews for clients, managing the success program for designated clients, conducting quarterly success reviews for Tier 1 clients, and providing support for Tier 2 renewal processes by request. • Churn Mitigation and Client Health Monitoring: Responsible for proactively monitoring client engagement, satisfaction, and product usage to identify accounts that may be at risk of churn. Develop and execute account-specific plans to address risks, support client goals, and improve the overall health of each relationship. • Renewal Strategy and Execution: Own the 120-day renewal planning process for assigned accounts. Collaborate with AMs and cross-functional teams to ensure timely preparation and execution of renewal strategies, helping secure contract renewals and maximize client retention. • Operational Reviews and Communication: Lead and document operational business reviews with clients, ensuring regular, structured touchpoints to evaluate progress, align goals, and identify opportunities for added value. Maintain clear and ongoing communication with clients and internal stakeholders throughout the engagement lifecycle. • Client Advocacy and Enablement: Act as a dedicated client advocate, ensuring that client needs and feedback are represented internally across product, support, and leadership teams. Lead client engagement efforts, promoting program adoption and consistent value delivery. • Performance Measurement: Performance is measured by client engagement, reduction of churn, and impact on net retained revenue. The role has a direct influence on compensation through retention outcomes. Skills/Qualifications: • Minimum of 2 years of experience in Client Experience, Client Success, or a related field within the financial services and/or SaaS industry. • Experience with Red Oak software and/or the 4U platform is highly desirable. • Proficiency in CRM software; Salesforce, Freshdesk, Zendesk preferred. Experience with project management methodologies and tools, preferred. • Strong analytical and problem-solving skills with the ability to interpret client data and feedback. • Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively. • Proven leadership experience with the ability to inspire and build a team. • Deep understanding of client-centric practices and a passion for delivering exceptional client experiences. Work Structure: Red Oak values the energy and creativity that comes from working together in person. To support this cultural element, this hybrid role is based out of our Cedar Park HQ with a minimum of 3 days (Tues-Thurs) in the office each week.

Job Details Temple Headquarters - Temple, TX Full TimeDescription Texell Credit Union, named one of the BEST credit unions to work for in the nation by 'American Banker,' is seeking a Dispute Specialist onsite at our Temple, TX headquarters location. As a Dispute Specialist, you will: Thrive in a never dull, fast-paced environment, by helping solve disputes for our members. Be empowered to identify problems and seek resolutions. Process disputes accurately and efficiently, take notes, complete research requests, and resolve discrepancies. Ensure regulatory rules and guidelines are followed and applied correctly. Receive unlimited support , be it while you're on the phone assisting a member or looking to develop your professional skills and move up at Texell! We are looking for someone who: Can work in office at our Temple Headquarters. Must have open availability to work Monday - Friday. Has some disputes experience. Resolving claims has intricacies. Of course, additional training will be provided. Thrives in a fast-paced environment. There are lots of moving parts, and we need someone who can juggle multiple tasks at once as efficiently and accurately as possible. Enjoys being part of a team and solving puzzles. We want you to know: Texell values our employees, our members, and our community. Texell offers an excellent benefits package, including health, dental, vision, 401K with a dollar for dollar match up to 6%, paid vacation time, and paid sick leave! Paid time off accruals start on your 1st day with the credit union, and any unused time may be rolled over into the next year. Texell recognizes and rewards our hard work. We have quarterly events such as the Awards Banquet (aka Texell "Oscars"), Employee Family Day, Back to School Supplies for your Kids, and more! We are very competitive! We proudly participate in the annual Corporate Challenge event put on each Fall with the City of Temple. Texell is passionate about helping those in need. We volunteer for several events each month through our team called Texell Serves.