Customer service associate jobs in Montebello, CA - 6,112 jobs

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Pharmacy Services Specialist (Clinical Programs ‐ Stars) CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Pharmacy Services Specialist (Clinical Programs ‐ Stars) and help shape the future of healthcare where you'll be an integral part of our Pharmacy Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework. If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum. You will utilize specialized pharmacy knowledge and expertise to assist participating pharmacies, members, providers, CalOptima Health departments, health networks and other entities in assuring the efficient, timely and effective provision of pharmaceutical products and services to CalOptima Health members. You will interact with other department staff throughout the organization, as well as external contacts daily. You will be responsible for ongoing public contacts including, but are not limited to, members, individual pharmacies, member advocates, family members, health networks, Public Guardian's Office, Regional Center and other agencies. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 85% ‐ Program Support Participates in a mission‐driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability. Conducts outbound calls to members, pharmacies, and providers in an effort to improve Star measure performance for medication adherence and other Star programs as needed. Using a pharmacy computer program, retrieves drug‐specific technical data and information necessary for the completion of departmental and interdepartmental pharmacy‐related functions and operations. Assists with resolution of provider and member pharmacy issues requiring specialized technical and professional knowledge and expertise, including pharmacy authorizations. Supports the department with claims disputes between providing pharmacies, the pharmacy claims administrator, CalOptima Health Claims Department and other entities as necessary. Interprets and articulates Pharmacy Management program policies and procedures to pharmacy providers, other providers, other CalOptima Health staff, external agencies and others as required. Assists in the processing of pharmaceutical prior authorization and appeals requests as per the CalOptima Health Prior Authorization Guidelines as needed. Establishes and maintains key contacts both internally and externally to assure appropriate coordination and provision of pharmacy services to CalOptima Health Members. Accepts referrals from Member Services and work in conjunction with employees from this department to resolve all pharmacy‐related member complaints, including those related to the pharmacy authorization process. Assists pharmacies and health plans in resolving member‐specific pharmacy services access issues, removing barriers to access to pharmaceutical services. Identifies pharmacy‐related resources and recommend new procedures, processes or activities that help assure the efficient provision of pharmacy services to members. 10% ‐ Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short‐ and long‐term goals/priorities for the department. Maintains documentation of the Stars adherence program and other Stars program outreach according to the internal guidelines. 5% ‐ Completes other projects and duties as assigned. Do You Have What the Role Requires? High School diploma or equivalent PLUS 1 year of experience as a pharmacy technician required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. You'll Stand Out More If You Possess the Following: Associate degree in a health‐related field. Pharmacy Technician Certification Board (PTCB). Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese). What the Regulatory Agencies Need You to Possess? A current, valid, unrestricted California Pharmacy Technician license required. Your Knowledge & Abilities to Bring to this Role: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem‐solve and possess project management skills. Work in a fast‐paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi‐program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Your Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Ways We Are Here For You You'll enjoy competitive compensation for this role. Our current hiring range is: Pay Grade: 301 ‐ $47,840 ‐ $64,584 ($23.00 ‐ $31.0500).

Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures. Education Requirement: A. High School Diploma or Equivalent Day-to-Day Responsibilities/Workload: Position Summary: We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period. Key Responsibilities: • Supervise daily operations of in-person claims advisor teams at the designated support center. • Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers. • Monitor team performance, customer interactions, and adherence to claims intake protocols. • Provide coaching, real-time support, and conflict resolution for front-line staff. • Escalate complex or sensitive customer issues to appropriate internal teams. • Collaborate with program leadership to ensure service levels meet KPIs. • Maintain accurate documentation of team activities, customer feedback, and operational metrics. • Ensure compliance with safety, privacy, and utility-specific policies. Required Skills/Attributes: Required Qualifications: • High school diploma or equivalent (Associate's or Bachelor's degree preferred). • Minimum 2 years of supervisory experience in customer service, preferably in-person or field-based. • Strong leadership and coaching skills, especially in high-stress or crisis environments. • Excellent interpersonal and communication skills. • Experience working with vulnerable populations or in emergency response settings. • Proficiency in basic digital tools (e.g., CRM systems, document handling platforms). • Experience in utility services, insurance claims, or healthcare. Desired Skills/Attributes: • Bilingual (Spanish or other languages) a plus. • Familiarity with trauma-informed customer service practices.

Key Responsibilities Deliver high-quality customer service and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization Provide polished, high-touch service to all visitors and external guests Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests Train and support team members on established processes, tools, and workflows Foster a collaborative team environment where ownership and accountability are shared across all agents Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times Qualifications We're interested in candidates who: Communicate clearly and professionally, both verbally and in writing Consistently deliver exceptional customer service and take pride in exceeding expectations Demonstrate sound judgment and the ability to assess situations and take initiative independently Has had previous management or lead experience in a customer support role And who have: A high school diploma or equivalent At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customer service environment Administrative experience, preferably within a professional services or corporate setting The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Meet REVOLVE: REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit **************** At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It's our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment. Some of the sweetest perks we offer aren't in a typical benefit package like hefty discount on items we carry - as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties. To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve. Are you ready to set the standard for Premium apparel? Main purpose of the CS Training Lead role: Provide thorough onboarding training for new hires and ongoing training classes for all customer service agents. Partner with HR to ensure material and delivery maximize staff retention of information, allowing agents to recall information with ease. Develop follow-up training material for training existing customer service representatives. Manage documentation of policies, procedures, and training manuals to ensure instructions are user-friendly and comprehensive. Major Responsibilities: Essential Duties and Responsibilities include the following. Other duties may be assigned. Train newly hired customer service representatives. Coordinate training schedule with the hiring and training demands of the department. Coordinate tools, resources and access to internal systems for new hires. Provide training on new processes, policies and procedures for all agents when necessary. Update existing processes, policies and procedures in training materials. Work with department managers to determine additional training needs. Design courses to train agents to achieve the performance expectations of the department. Organize and update customer service training manual and document policy & procedure changes. Collaborate with Quality Assurance Lead to identify areas where additional training is needed. Respond to representative questions. Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Ability to work in a team environment and give honest and direct feedback. A demonstrated passion for teaching and developing employees at all levels. Creative aptitude and vision to recognize the needs of continual customer service training. Innovative thinking to adapt to the demands of a quickly growing company. Self-sufficient and able to envision training curriculum and successfully execute said vision. A fun and interactive approach to building rapport and training retention. Ability to come into the office located in Cerritos once a week. Ability to work autonomously in a virtual environment Must be reachable and available by telephone, email, and instant message during work hours Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor) Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted) Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth) Minimum Qualifications: Some College 4+ years in customer service 2+ year in leadership experience Type 50+ words per minute Preferred Qualifications: Bachelor's/Undergraduate Education 4+ years in customer service in retail environment 2+ years in training experience Adept at using web-based software & tools Experience with Microsoft PowerPoint, Visio, Word, and Excel A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $30/hr- $32/hr.

The Route Service Representative is responsible for providing exceptional customer service to an established customer base through the pick-up and delivery of laundry items such as towels, mats, aprons, and also restroom supplies, etc. The Route Service Representative must effectively respond to the customer's needs and also be able to skillfully manage the customer's inventory. The Route Service Representative will consistently maintain and present a professional image through excellent customer service to both internal and external customers. Provide service in the most professional, timely and courteous way possible Drive considerately and safely at all times Be thoroughly knowledgeable of FlexLinen products and services, and follow all policies and procedures Exchange clean goods for dirty and accurately count and record inventory on a weekly basis. Renew Service Agreements as needed Help achieve annual sales targets and average weekly revenue quotas by upselling to existing clients and prospecting new clients. Requirements Industry experience is desired, not required. Driving record that meets insurance carrier standards. Able to lift and carry bundles weighing up to 85 pounds short distances. Able to climb in and out of a truck several times a day in all kinds of weather Organized with strong communication skills. Able to manage time and meet deadlines.

JOB TITLE: Client Services Representative (CSR) - Employee Benefits DEPARTMENT: Employee Benefits CLASSIFICATION: Non-Exempt LANGUAGE REQUIREMENT: Bilingual English and Spanish COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience COMPANY OVERVIEW: Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines. Our teams support clients through direct service, accountability, and clear communication. Our culture emphasizes ownership, collaboration, and trust. We offer a comprehensive benefits package: 401k with employer match Medical, dental, vision, life, and disability insurance Paid Time Off Paid holidays Paid sick leave Professional development opportunities Flexible work arrangements JOB SUMMARY: The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries. You operate in a high-volume, member-facing environment. You resolve routine issues and escalate complex matters following defined guidelines. Your work supports a consistent member experience and reduces service interruptions for Account Management teams. DUTIES/RESPONSIBILITIES: Employee and Member Support Serve as the primary contact for benefit inquiries via phone and email Explain coverage, eligibility, and benefit usage in clear terms Guide members through carrier portals, mobile applications, and ID card access Support employees during open enrollment Provide bilingual support in English and Spanish Routine Benefits and Claims Support Process ID card requests and replacements Confirm provider network participation Respond to basic claim status inquiries Verify eligibility and enrollment changes Add or remove dependents Provide prescription refill guidance Address standard open enrollment questions Issue Identification and Escalation Identify issues requiring escalation Route cases to Account Management per internal guidelines Ensure complete documentation prior to escalation Maintain ownership until successful handoff is confirmed Documentation and Collaboration Document all interactions and outcomes in the CRM system Track open items through resolution Partner with Account Managers and Advocacy teams Identify recurring issues and share trends with leadership EDUCATION & EXPERIENCE: Required Skills & Qualifications · One to three years of experience in employee benefits, insurance · Bilingual English and Spanish · Clear written and verbal communication skills · Ability to manage high call and email volume · Strong organization and follow-through · Professional and composed in time-sensitive situations Preferred Qualifications · Experience in an employee benefits brokerage or consulting environment · Knowledge of health and welfare benefit plans · Experience with CRM or benefits administration platforms · Working knowledge of Outlook, Word, and Excel Measures of Success Timely resolution of routine member issues Clear and complete escalation documentation Positive member experience feedback Reduced disruption to Account Management workflows

We are seeking a temporary Customer Experience Representative to support our client, who is well-known in the luxury apparel industry! Schedule & Location Monday - Friday, 8:30 AM - 5:00 PM No weekend work required Compensation $21 per hour A candidate with Luxury customer service experience is preferred. Essential Duties & Responsibilities Handle customer inquiries, needs, and requests across multiple channels, including email, phone, chat, and social media Develop a strong understanding of product offerings to assist with inquiries, recommendations, and order-related issues Process customer orders, returns, and exchanges with accuracy and efficiency Identify, troubleshoot, and resolve customer issues while striving to exceed customer satisfaction goals Maintain professionalism and ensure all customer interactions reflect brand standards Accurately document customer interactions and feedback within the CRM system (Gorgias or similar) Collaborate with internal teams to resolve complex customer concerns and contribute to continuous process improvement Liaise with the warehouse to resolve issues related to orders, deliveries, credits, and returns, proactively communicating updates to the team Qualifications Proven customer service experience, preferably within a luxury retail or e-commerce environment Strong written and verbal communication skills across multiple platforms Ability to multitask, prioritize effectively, and maintain attention to detail Experience using CRM systems; Experience with Gorgias, Shopify, and Loop is highly desirable for a smooth transition. Problem-solving mindset with the ability to manage escalated or complex customer situations Team-oriented approach with the ability to collaborate cross-functionally

Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act. Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes; Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies; Assist customers and staff with loan-related inquiries; Perform loan account maintenance; Ensure compliance with all applicable government, investors, and bank regulations; Perform other duties as assigned QUALIFICATIONS EDUCATION: AA degree or equivalent EXPERIENCE: No experience required. Experience in mortgage servicing/lending is a plus SKILLS/ABILITES Strong interpersonal and customer service skills Positive attitude PC proficiency in Microsoft Office Detail-oriented and follow-through skills. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. WHY WORK FOR US? Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to: Medical insurance Vision insurance Dental insurance 401(k) Disability insurance Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Why join Samsung SDS? Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit *********************** Responsibilities The Logistics Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries: Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS). 1. New Customer Acquisition & Business Development Identify and engage potential clients through cold calls, sales tools, and market research. Prepare and present tailored logistics proposals, including fulfillment services and local transportation (W&D). Actively participate in bid processes and follow up on opportunities. Explore upselling and cross-selling opportunities within new and existing accounts. 2. Sales Execution & Revenue Generation Manage the full sales cycle from lead generation to contract closure. Achieve assigned sales and profitability targets. Track pipeline and follow up on potential opportunities using CRM or sales tools. 3. Pricing & Contract Coordination Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals. Work with the Legal team to review and finalize contracts. Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals. 4. Operational & Issue Management * Serve as the primary contact for customers, ensuring smooth service delivery. * Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity. 5. Financial & Risk Oversight * Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment. * Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues. 6. Customer Relationship Management * Build and maintain strong client relationships, providing updates, service information, and industry insights. * Ensure customer satisfaction by proactively addressing potential issues. 7. Cross-functional Collaboration * Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs. * Coordinate internal resources to support account growth and service quality. 8. Reporting & Communication * Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities. * Share insights on market trends, competitor activities, and potential opportunities.

Title: Customer Experience Associate, CX2 Reports to: Customer Experience Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers' needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment. JOB TYPE This is a full-time, nonexempt position. TASKS & RESPONSIBILITIES Your responsibilities are inclusive of the following but are not limited to: Expertly address questions via phone, email and chat providing answers that are quick and easy to understand Assist Management in policy updates for the department based on current business needs Support the Customer Experience Associates during the department manager's absence Support management in process execution to monitor orders, inventory, return and exchanges Support department in addressing functionality issues and implementing process improvements Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality, and ensure a pleasant customer experience. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement. Communicate customer feedback and insights to Management, to better understand trends and customer preferences. SKILLS & EXPERIENCE Must be highly organized with strong attention to detail. Strong verbal and written communication skills. Ability to maintain a friendly and professional demeanor in a fast paced environment. Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude. REQUIREMENTS & QUALIFICATIONS Minimum of 3 years of direct customer experience work. Strong knowledge of Excel, Shopify, Zendesk Strong interpersonal and communications skills, and independent work ethic. Excellent time management skills and organizational abilities. A positive, outgoing, high energy and entrepreneurial personality. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off Sick pay Frequent free meals and snacks and company-sponsored gatherings Wolf & Shepherd shoes and more

We're looking for an Ecommerce Customer Service Representative to join our team by assisting customers placing online orders through inbound calls, outbound calls, and email correspondence. Do you have excellent communications skills and problem-solving skills? This may be the perfect job for you! This is an on-site position based in Los Angeles, CA. The ideal candidate for this job is engaging, client-centric, focused on finding solutions, and committed to providing A+ customer service. About the Role - Job Responsibilities Include: Respond, answer, and resolve any customer inquiries and concerns Help customers place orders over the phone; increase revenue through cross-selling and up-selling merchandise Communicate with customers who are experiencing various issues through emails, phone calls, and live chat Develop and maintain a strong knowledge of our clothing and other products, as well as our current promotions Help receive and prepare incoming ecommerce merchandise so that it is shipment-ready for our customers Provide product detail to our Ecommerce team to help improve online product descriptions Communicate clearly with all departments in writing and/or verbally regarding defective and unacceptable merchandise Offer suggestions as needed to improve team processes or efficiencies Respond promptly and accurately to customer inquiries and requests Assist customers with placing, tracking, and returning orders Work with Ecommerce team on related initiatives and activities as needed Qualifications - Candidate Requirements: High school diploma / GED Experience working with Gorgias, AirCall, Shopify and/or similar Ecommerce platforms systems preferred Ability to read, write, and speak in both English and Spanish (bilingual) Self-motivated with the ability to question and learn new tasks quickly Ability to empathize with and prioritize customer needs Ability to determine customer needs and provide appropriate solutions Highly motivated, energetic and upbeat personality Microsoft Office Knowledge - Outlook, Excel, and Word Ability to work independently and with a team Pay range and compensation package - Benefits: 401k plan with partial company match Comprehensive healthcare, dental, and vision plan Clothing discount Voluntary life insurance, as well as short-term and long-term disability policies Voluntary free annual biometric health test Early access to company sample sales Company-sponsored Wellness program Access to free monthly health & mindfulness webinars Seasonal monetary awards for participation in company Fitness Challenges Partial healthcare-subsidized fitness membership to 10,000 gym locations across the country Company-subsidized discounts to theme parks & local attractions, including Disneyland, Knotts Berry Farm, Universal Studios, Legoland, Six Flags, Sea World, and Southern California sports teams; discounts to brands including Vitamix, Sonos, and others

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as those supervised. Ensure excellent customer service from those supervised. Ensure all calls and pages are answered promptly, courteously and effectively. Communicate any problem or issue that requires management assistance. Ensure fast, accurate, professional checkouts. Perform Cashier duties as needed to eliminate delays. Possess strong product knowledge and knowledge of store layout and location of products. Ensure customers are being greeted and thanked by name whenever possible. Register Operations Follow all cash register transaction procedures. Responsible for balancing of register drawer. Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. Assist with register and computer problems, downloads, upgrades, and fixes as needed. Cash Room Operations In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed. In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis. Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits. Verify weekend vault counts and randomly verify vault. Office Operations Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc. Audit On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist. On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively. Front End Appearance and Upkeep Keep the front end neat and clean at all times. Face and dust front end. Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change. Ensure fresh ads are stocked in shopping carts at all times. Ensure forms and supplies are stocked at all times. Assist with decorating the front end according to the Store Support Center program. Call for cart pickups when necessary. Perform all other duties as assigned. Leadership Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Participate in store and Cashier meetings. Assist with training and development of new cashiers. Work with Assistant Manager-Operations to prepare for advancement Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $16.75 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

Job Title: Customer Service Representative Job Type: Full Time About Us At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply: Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!

About Us MICHAEL M is a leading luxury brand known for craftsmanship, innovation, and timeless design. For over 18 years, we have built a reputation for excellence through refined design and meaningful client relationships. With a strong national presence, we are proud to open our first flagship boutique in Beverly Hills, CA. The Opportunity MICHAEL M is seeking an experienced Boutique Sales Associate / Client Advisor to join our Beverly Hills flagship boutique. This is a high-touch, floor-based sales role designed for a seasoned luxury seller who thrives in a relationship-driven environment. This is not an entry-level retail position. With a small, elite team, each team member is expected to perform at a high level, manage private client interactions independently, and contribute meaningfully to boutique sales performance. Key Responsibilities Deliver a personalized, elevated client experience on the sales floor and during private appointments Drive individual sales through clienteling, follow-up, and relationship-based selling Build, maintain, and actively grow a personal book of clients Confidently guide clients through high-ticket purchases, including engagement rings and fine jewelry Support daily boutique operations, including opening/closing procedures and floor readiness Participate in client events, activations, and private showings Maintain accurate client records and sales documentation Uphold MICHAEL M brand standards, professionalism, and discretion at all times Qualifications 5+ years of client-facing luxury sales experience (jewelry, watches, high-end fashion, or similar categories) Proven track record of meeting or exceeding individual sales goals Strong experience with clienteling and relationship-based selling Ability to work independently and handle private appointments with confidence Polished, professional presence appropriate for a Beverly Hills luxury environment Excellent communication and interpersonal skills Detail-oriented, organized, and comfortable in a fast-paced boutique setting Flexible availability, including weekends, evenings, and special events Compensation & Benefits Hourly Base: $31.50 - $35.75 (based on experience) Commission: Uncapped, performance-based Projected Total Earnings: $90,000 - $120,000 annually for top performers Employee jewelry discounts Paid time off Opportunity for long-term growth within a flagship boutique and expanding luxury brand

The sales associate is the front line ambassador, delivering a unique and true luxury experience to the Bally clientele in line with the Bally Brand Strategy, to maximize sales and establish long-term customer relationships. For our Store in Citadel (CA), we are looking for: Sales Associate Part Time. DAILY TASK AND RESPONSIBILITIES Acknowledge the individual objectives and contribute to the daily achievement of store objectives: “Key Performance Indicators” (KPI) Sales target, IPT/ AVT/ Transactions, CCI new, etc. Guarantee the application of the “Bally Ceremonies and Retail Excellence training” tools, being a host and ambassador of the brand. Participate to the daily running of the store: Visual Merchandising, quality of the window, counters and furniture presentation Controlling the cleanliness of the store Monitor and replenishment of the stock and maintenance of presented products Support of administrative duties (cashing up, inventories, etc) Contribute towards a safe working environment by reporting any maintenance or repairs required to management Comply with all company fire, health & safety regulations Follow all store policies and procedures. May have responsibility for opening/closing the store as needed Adhere to loss prevention standards CLIENTELE Proactively consolidate and develop CRM activity and Client portfolio, maintaining and actively reviewing personal client book and till database Follow-through with clients concerns, inquiries; maintain customer correspondence to build clientele and enhance relationships and drive business. Acknowledge of the competition and market price/positioning Proficient and accurate use of POS system and other software as required, updating customer database. Assist with special requests, which include but are not limited to repairs, special orders, returns, etc. PERSONAL EFFECTIVENESS Ensure personal image, appearance and behavior reflects the Bally brand and people values, showing enthusiasm, commitment and initiative to be the perfect leader by example. Represent an ambassador of the brand, always maintain and promote proactive attitude, actively participating and cooperate with team, acting with pride. TEAM Participate in the recognition of team success and working together with all team members to meet the common goals and customer satisfaction. Complying with the attendance team schedule and morning daily meeting TRAINING & IMAGE Actively participate and implement all Company Training Program, enhancing knowledge in products, fundamental tools, craftsmanship, brand heritage and company strategy Maintain a professional and impeccable image and follows Bally dress code, grooming standard, uniform presentation. DESIRED PROFILE At least 6 months of previous experience in retail customer service Professional presentation, good communication, excellent interpersonal skills Sales and customer oriented Passion for the fashion/luxury-goods industry Strong Team player Self-motivator Good Computer/software literacy skills Good level of English Job Type: Full-time Work Location: In person We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Sales Associate - Consulting Engagement (1099) New Development & Residential Sales Projects | Greater Los Angeles Area Redeavor Group is seeking motivated, client-focused Sales Associates (Independent Contractors) to support on-site sales efforts for new development and residential sales projects throughout the Greater Los Angeles area. This is a project-based 1099 consulting engagement ideal for licensed real estate professionals who are execution-oriented, highly organized, and interested in working across a range of residential product types. Role Overview As a Sales Associate (Consultant), you will support project sales objectives by delivering strong buyer experiences, executing day-to-day sales activities, and maintaining operational accuracy throughout the sales and contract process. You will collaborate closely with the Director of Sales and broader project team while managing your own follow-up and sales execution responsibilities. Key Responsibilities Sales Execution & Buyer Engagement Conduct in-person and virtual tours, presentations, and walk-throughs Qualify prospects, manage follow-up, and advance leads through the sales pipeline Build rapport with buyers and brokers; nurture inquiries from digital, broker, and referral sources Maintain working knowledge of pricing, inventory, floor plans, incentives, financing options, and disclosures Identify buyer objections and support negotiation and closing strategies in coordination with the Director of Sales Transaction & Client Support Guide buyers and agents through the sales process from initial interest through contract execution and close Prepare and coordinate offer packages, counters, and executed documentation Interface with escrow, lenders, title, and legal partners to support transaction timelines Track buyer milestones, deposits, deadlines, and delivery schedules Provide professional, concierge-level support throughout the transaction lifecycle Operational Support & Marketing Coordination Maintain accurate CRM activity, lead tracking, and source attribution Support contract management, DocuSign workflows, escrow logs, and sales documentation Assist with sales reporting, dashboards, and internal tracking Maintain sales offices and model residences to brand standards Support on-site and off-site marketing activations, broker previews, and events Engagement Details Engagement Type: Independent contractor (1099) Structure: Project-based, milestone-driven Location: Greater Los Angeles area (on-site presence required) Schedule: Flexible; includes weekends and events as dictated by project needs Compensation Compensation is structured on a commission-based and/or project-specific consulting fee basis, commensurate with experience and project structure. Details will be discussed during the interview process. Ideal Consultant Profile Active California real estate license in good standing 2+ years of real estate sales experience (new development experience a plus) Strong interpersonal, presentation, and follow-up skills Highly organized with strong attention to detail Comfortable working independently while collaborating with a project team Proficient in CRM systems, MLS platforms, DocuSign, and Microsoft Office How to Apply Please submit your resume and a brief overview of your real estate sales experience. Qualified candidates will be contacted to discuss availability and fit.

Job Title: Sales Associate - Luxury Boutique Compensation: $27/hr + Bonus Hours: Full-time, 40 hours/week Availability: Must have full open availability A high-end luxury boutique at South Coast Plaza is seeking a polished, service-driven Sales Associate to join their team. This role is ideal for someone personable, professional, and passionate about delivering an elevated client experience within a women's luxury retail environment. Responsibilities: Provide exceptional client service and maintain strong product knowledge Support clients with styling, fit guidance, and personalized experience Drive sales while maintaining brand standards Replenish and maintain sales floor presentation Assist with fitting rooms and support a women's clientele Collaborate with the team to meet and exceed boutique goals Requirements: Prior luxury or premium retail experience preferred Professional, polished, and client-focused Comfortable supporting a women's luxury boutique environment Must have open availability, including weekends and holidays Strong communication skills and a team-oriented mindset

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties. Essential Duties & Responsibilities: Customer Service Project a positive representation of Ace Retail Group. Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as those supervised. Ensure excellent customer service from those supervised. Ensure all calls and pages are answered promptly, courteously and effectively. Communicate any problem or issue that requires management assistance. Ensure fast, accurate, professional checkouts. Perform Cashier duties as needed to eliminate delays. Possess strong product knowledge and knowledge of store layout and location of products. Ensure customers are being greeted and thanked by name whenever possible. Register Operations Follow all cash register transaction procedures. Responsible for balancing of register drawer. Adhere to any Store Support Center program or promotion that may require implementation at the cash registers. Assist with register and computer problems, downloads, upgrades, and fixes as needed. Cash Room Operations In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed. In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis. Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits. Verify weekend vault counts and randomly verify vault. Office Operations Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc. Audit On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist. On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively. Front End Appearance and Upkeep Keep the front end neat and clean at all times. Face and dust front end. Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change. Ensure fresh ads are stocked in shopping carts at all times. Ensure forms and supplies are stocked at all times. Assist with decorating the front end according to the Store Support Center program. Call for cart pickups when necessary. Perform all other duties as assigned. Leadership Communicate any merchandising, cost control or sales idea to the General Manager for follow up. Participate in store and Cashier meetings. Assist with training and development of new cashiers. Work with Assistant Manager-Operations to prepare for advancement Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $16.50 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail