Customer service associate jobs in Ocean Springs, MS - 337 jobs
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Customer Support Specialist
Blue Cross & Blue Shield of Mississippi 4.3
Customer service associate job in Gulfport, MS
**This role is 100% onsite in Flowood, MS. There is no remote capacity.**
The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved.
This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs.
Job-Specific Requirements:
Must have a Bachelor's degree with at least a 3.0 GPA.
Must have proficient computer skills and be able to successfully complete all levels of the call center training program.
Excellent active listening skills in order to clearly understand members' issues.
Must possess excellent communication skills to ensure a professional company image is projected at all times.
Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
$31k-42k yearly est. 21h ago
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Customer Service Representative
Edelbrock Group 3.9
Customer service associate job in Gulfport, MS
A CustomerService Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction.
Responsibilities:
Communicate with customers via phone and email.
Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary.
Build and maintain strong relationships with customers to foster loyalty and retention.
Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customerservice experience.
Work with sales department/tech department to provide information to customers.
Provide product ETA's, and pricing.
Work with internal departments to facilitate customer's needs.
Data entry in various platforms.
Qualifications:
At least 1 - 3 years of work experience in customerservice.
High school diploma or equivalent.
Excellent phone etiquette and verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
Strong problem-solving abilities and attention to detail.
Proficient in Excel, Word, Oracle, and Adobe.
$25k-30k yearly est. 3d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service associate job in DIberville, MS
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$23k-30k yearly est. 6d ago
Utility Customer Service Representative
City of Gulfport 3.3
Customer service associate job in Gulfport, MS
Department: Utility Billing
FLSA Status: Non-Exempt
Annual Salary: $25,519.83 - $30,472
Perform a wide variety of duties related to the support of City-owned utilities including cashiering and clerical tasks related to billing, cashiering, and customer accounting functions of water and sewer accounts. Provide internal and external customerservices by responding to questions and customer concerns and attempting to resolve the problem according to guidelines established by the department. This position reports directly to the CustomerService Supervisor.
Essential Job Functions
Essential duties and functions, pursuant to the American with Disabilities Act, may include the following. Other related duties may be assigned.
• Directly deal with customers through various ways: face to face, by phone, by electronic mails responding to account and billing inquiries and adjustments, requests for service and other issues related to water utility services.
• Use various computer applications to prepare documents, data entry, and email
• Communicate effectively, both orally and in writing with customers, co-workers and others providing feedback and strong problem-solving skills.
• Record the details of every action taken; as well as complaints, comments, and inquiries from customers, and maintain confidentiality of information.
• Completes work and projects in a thorough and timely manner with strong accuracy and attention to detail. Understands and follows directions from supervisor and others in the department.
• Accepts payments by cash, check, and credit card. Balance and prepare deposit daily. Safeguarding cash/check.
• Return customer phone calls assigned to you and complete request with a resolution through Cityworks; answer incoming calls when available.
• Maintain customer file maintenance; update mailing addresses, phone numbers, and email addresses.
• Process new accounts; make copies of required documents, check/collect for any unpaid balances at previous locations, and get signed consumer contract, as needed.
• Scan and attach documents into Tyler Content Management by account/customer number.
• Set accounts to final per written request from customer.
• Enter service orders for reconnects and remove special condition code for accounts locked off for nonpayment, once payment has posted.
• Cancel/complete work orders and notify Utility Billing Coordinator to remove disconnect fees for those customers who pay before account is locked off for nonpayment.
• Accept and process E-billing forms/set up in system.
• Accept forms for debit authorization/cancellation and pass along to Accounts Manager.
• Assist customers requesting for leak, pool, onetime adjustments; ensure form is filled out completely, attach receipts, print consumption report, add special condition code to account, and file accordingly per cycle.
• Coordinate with customers regarding adjustments denied or made to account, document the account, and remove special condition code if applicable.
• Apply drop or mail payments as needed.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
• Exceptional customerservice skills that involves receiving and responding to customers concerns and needs.
• Ability to remain calm in stressful and sometimes verbally abusive situations.
• Exceptional communication skills by the ability to communicate effectively with face to face and phone customers with a clear and concise understanding.
• Ability to communicate with other departmental staff and maintain an effective working relationship with others.
• Self-sufficient in organization skills by completing assignments with accuracy and in a timely manner.
• Computer literate with the ability to learn the various software applications.
• Must demonstrate a typing skill of 30 wpm.
• Ability to make mathematical computation quickly and accurately.
• Ability to use analytical thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea and follow-up.
• Ability to follow a systematic method of performing a task.
• Ability to multi-task in a high-pressure environment.
• Ability to apply city, state, and federal policies, laws and regulations.
• Make sound judgements while adhering to city ordinances and codes.
• Basic clerical work including, but not limited to typing, filing, and organizing, record keeping, basic mathematics and accounting techniques.
• Works effectively under pressure and with frequent interruptions.
• Ability to be flexible and available to work at either office location.
• Ability to work on frontline or drive thru.
Education and Experience
High school diploma is required. One to three years of high-volume cash handling experience. Two to three years of increasing responsible customerservice and basic clerical experience, or an equivalent combination of education and/or training.
Required Licenses or Certificates
Must possess a valid Mississippi driver's license.
Physical Demands and Working Conditions
Physical requirements include occasional lifting/carrying of 10+ pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting and kneeling to perform the essential functions. Working conditions are indoors.
$25.5k-30.5k yearly Auto-Apply 9d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Pascagoula, MS
Job Description
Provides courteous customerservice and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customerservice by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customerservice, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
$20k-27k yearly est. 5d ago
Retail Sales Associate, Full Time - Promenade Diberville
The Gap 4.4
Customer service associate job in DIberville, MS
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a FT Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customerservice resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment.
* Promote loyalty by educating customers about our loyalty programs.
* Seek out and engage with customers to drive sales and service using suggestive selling.
* Enhance customer experience using all omnichannel offerings.
* Be accountable to personal goals which contribute to overall store goals and results.
* Support sales floor, fitting room, cash wrap, back of house, as required.
* Maintain a neat, clean and organized work center.
* Handle all customer interactions and potential issueseturns courteously and professionally.
* Execute operational processes effectively and efficiently.
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
* Passionate about retail and thrive in a fastpaced environment.
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology.
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$22k-32k yearly est. 45d ago
Retail Associate
Diberville Ms
Customer service associate job in DIberville, MS
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$22k-27k yearly est. Auto-Apply 60d+ ago
part time retail associate now hiring
Marshalls of Ma
Customer service associate job in DIberville, MS
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Possesses excellent customerservice skills
Able to work a flexible schedule to support business needs
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors
Retail customer experience preferred
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3946 Promenade Parkway
Location:
USA Marshalls Store 1080 D'Iberville MSThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$12-12.5 hourly 8d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service associate job in Gulfport, MS
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$18k-23k yearly est. Auto-Apply 52d ago
Customer Service Representative
Jon Barry State Farm Agency
Customer service associate job in Ocean Springs, MS
Job Description
State Farm Agency, located in Ocean Springs, MS is currently looking for a talented, caring, professional to join our team as a CustomerService Representative. This is a position focused on CustomerService for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our CustomerService Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Answer phones and greet clients.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
You will receive:
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
CustomerService experience preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$22k-30k yearly est. 9d ago
Customer Service Representative
Crunch Fitness D Iberville
Customer service associate job in DIberville, MS
Club Role - Overnight CustomerService Representative (CSR)
Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team!
Job Summary
The Overnight CustomerService Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customerservice.
Duties & Responsibilities
● Greet and check in all members, guests, and prospective members
● Answer phone calls in a polite and professional manner
● Inform prospective members about our membership options and current promotions
● Facilitate necessary updates to members' accounts
● Ensure all retail items are fully stocked
● Operate the POS system and accept payments
● Assist in maintaining the neatness and cleanliness of the club
● Other duties as assigned
Compensation
● Part time employee
● ______ per hour
● Complimentary gym membership
Qualifications
● High school diploma or equivalent
● Customerservice - 1 year (preferred)
● CPR/AED certification (preferred)
● Basic computer proficiency
● Professional attitude
● Upbeat and positive personality
● Efficient and effective communication skills
● Ability to multi-task and excel in a busy environment
Job Requirements
● Pass drug screening
● Background check
● Use of finger scan technology for recording time worked
● Not eligible to work remotely
$22k-30k yearly est. 14d ago
Representative, Customer Service
LCI Brand 4.8
Customer service associate job in Biloxi, MS
ABOUT LCI
The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:
EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.
BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels.
SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.
ABOUT THIS ROLE
The CustomerService Representative is to provide customerservice with customer recognition to everyone.
LOCATION AND SCHEDULE
Keesler AFB - On-Site
Schedule: Part-time (20-30 hours/week)
KEY RESPONSIBILITIES
Responsible for all customerservice functions with customer recognition and interface the most critical element.
Accurate computerized checkout
Requires excellent communication skills
Requesting and identifying material from the warehouse and shelf stocking.
Store cleanliness both in and outside.
Other duties as requested by Manager and/or Assistant Manager
QUALIFICATIONS
High school graduate with one year relevant work experience.
Basic retail knowledge. Accuracy with computerized checkout systems.
Requires excellent communication skills.
Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product.
WORK ENVIRONMENT
The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why LCI?
Purpose-driven company driven by principles, not profit
Reach your highest potential: upward mobility, rewarded through hard work
Competitive salary and compensation
Basic Life Insurance at no cost to the employee
401(k) with match and Surplus-Sharing Plans
Health, Dental, and Vision Insurance
Ten paid holidays annually
Paid Time Off (PTO)
On-site Health and Wellness program
Employee Assistance Program (EAP)
$22k-29k yearly est. 60d+ ago
Retail Associate
Gulfport Ms 3.5
Customer service associate job in Gulfport, MS
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$22k-25k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
EJ's Innovations 4.2
Customer service associate job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMERSERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customerservice and junior marketing department. We are looking for experienced customerservice or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customerservice experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customerservice skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- CustomerService
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
$22k-29k yearly est. 60d+ ago
Financial Service Officer
Navigator Credit Union 3.9
Customer service associate job in DIberville, MS
Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
ROLE:
· Serves as a Financial Advisor responsible for providing financial s solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs.
DESCRIPTION OF DUTIES:
· Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits.
· Meets with members for all banking needs from basic transactions to more complex financial needs.
· Responsible for building relationships in the Community and positively representing Navigator Credit Union.
· Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life.
· Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals.
· Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services.
· Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures.
· Works on special projects and performs other duties as instructed or assigned by the Supervisor.
· Must be able to perform multiple roles within the branch.
· Must display a positive, self-starter disposition when dealing with internal and external members
· Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork.
· Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
EXPERIENCE:
· 2+ years' direct customerservice experience required
· Sales experience preferred
EDUCATION:
· High School diploma or equivalent is required.
SPECIFIC SKILLS:
· Above average communication skills; verbal and written.
· Must successfully complete financial counselor certification program within first 6 months in position.
· Above average problem solving skills, while understanding ownership of the member experience.
· Self-motivated, trustworthy and a strong work ethic
· Ability to work independently and as part of a team
· Able to speak to various sizes groups
· Able to lead by example
· Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines
· Proven ability to cross sell and achieve established branch and individual goals
ADA REQUIREMENTS:
PHYSICAL REQUIREMENTS:
· Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS:
· Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL REQUIREMENTS:
· Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customerservice and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
$28k-32k yearly est. 60d+ ago
Customer Service Advisor - D'Iberville
Stonebriar Auto Services
Customer service associate job in DIberville, MS
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$23k-30k yearly est. 6d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Gulfport, MS
Job Description
Provides courteous customerservice and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customerservice by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customerservice, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
Provide support to store management as requested.
Qualifications and Skills Required
Fundamental reading and math skills
Ability to effectively communicate in English
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays
Exposure to dust and extreme temperatures while unloading trailers
Scheduled work hours may vary, to include evenings and weekends
Occasional use of ladders required
About Banana Republic Banana Republic is a storyteller's brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life's journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.
Our team is made up of passionate, curious storytellers - creators and visionaries who seek out what's next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.
About the Role
As a Banana Republic stylist, you will help create aspirational and on trend looks that enhance the customer's emotional connection to the brand. You will be an expert on styling and fashion, with a thorough understanding of designers, brands and seasonal trends. As a stylist, you will contribute to a positive, friendly and inclusive environment that inspires and makes our customers feel welcome. Your goal is to grow the business by genuinely wanting to create an outstanding customer experience.
What You'll Do
* Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs
* Connect and engage with customers authentically to understand their styling needs
* Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus
* Demonstrate values and behaviors consistent with our Words to Live By
* Assist in creating an inclusive environment where our customers and employees feel a sense of belonging
* Support sales floor, fitting room, cash wrap, back of house, as required
Who You Are
* Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs
* Effective communicator with experience in creating meaningful connections with customers that build brand loyalty
* Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available
* Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation
* Passionate about hospitality, fashion and styling
* Comfortable engaging with customers
* Team player
* Champion of Gap Inc. culture
* Curious with a "can do" attitude
Benefits at Banana Republic
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$22k-32k yearly est. 60d+ ago
Customer Service Representative
Ej's Innovations 4.2
Customer service associate job in Gulfport, MS
EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career.
Job Description
FULL TIME CUSTOMERSERVICE POSITIONS AVAILABLE! PAID TRAINING
ARE YOU LOOKING FOR SOMETHING NEW?
We are continuing to expand and currently looking for new applicants to add to our customerservice and junior marketing department. We are looking for experienced customerservice or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn.
EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED.
EJ's Innovations specializes in promotional campaigns while continually providing the top notch customerservice experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun!
Qualifications
THE PROPER CANDIDATE WOULD HAVE:
- Excellent verbal & written communication skills and the willingness to learn
- Must be a team player and work well with others
- Great customerservice skills
- Effective listening skills
- Enthusiastic personality!
EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED:
- CustomerService
- Work in the restaurant industry
- Retail/Sales
- Marketing/Advertising
- Promotions
- Management/Leadership Skills
Additional Information
At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
$22k-29k yearly est. 10h ago
Financial Service Officer
Navigator Credit Union 3.9
Customer service associate job in Gautier, MS
Apply Description
Navigator Credit Union is currently recruiting for a full time Financial Service Officer. We have FSO positions available in Navigator's MS region. During the interview process a specific location cannot be promised due to business and organizational needs at the time of any potential offer. In this region, we have branches in Gulfport, D'iberville, Ocean Springs, Gautier, Jackson Ave, Hurley, Vancleave and Moss Point. Although a home branch will be assigned, branch employees may be asked to cover at other branches within that region. If you have a passion for exceptional service, relationship building, and want to be a part of a team that focuses on creating substantial value in the communities we serve, while exceeding goals, we want to hear from you! We encourage all interested, qualified candidates that enjoy working in a fast paced environment to apply. We provide paid vacation after 90 days, paid holidays, 401k with a company match, medical, referral bonus, and several other benefits after 30 days employment for our team members including incentive opportunities. Navigator Credit Union is an Equal Opportunity Employer. Navigator does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
ROLE:
· Serves as a Financial Advisor responsible for providing financial solutions which include but are not limited to opening new accounts, referring applications, answering member questions, problem solving, and owning the member experience. Responsible for having conversations with members and prospective members about financial products/services that may save them time, money, or create a convenience. Must maintain a thorough knowledge of all products/services offered by the credit union, including mobile banking and other technical services. Responsible to provide an exceptional member experience and own the member's needs.
DESCRIPTION OF DUTIES:
· Builds relationships with members via several different channels by having effective conversations about banking needs and financial goals. Channels include but are not limited to face to face, over the phone, online banking, electronic communications, and business visits.
· Meets with members for all banking needs from basic transactions to more complex financial needs.
· Responsible for building relationships in the Community and positively representing Navigator Credit Union.
· Assist members by teaching to manage money wisely, make sound financial decisions, and achieve financial stability in life.
· Must be knowledgeable on providing tips/resources on building credit scores, budgeting and helping members set up financial goals.
· Able to have consultative conversations with members to proactively offer Credit Union products and services to have members expand their relationship with the Credit Union. Support and promote the features and benefits of our products and services.
· Performs administrative duties, including system data entry and information retrieval, as need to support members service duties, ensures compliance with Federal and State regulatory statutes, as well as internal policies and procedures.
· Works on special projects and performs other duties as instructed or assigned by the Supervisor.
· Must be able to perform multiple roles within the branch.
· Must display a positive, self-starter disposition when dealing with internal and external members
· Demand of myself, and others, the highest levels of integrity, leadership, accountability and teamwork.
· Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
EXPERIENCE:
· 2+ years' direct customerservice experience required
· Sales experience preferred
EDUCATION:
· High School diploma or equivalent is required.
SPECIFIC SKILLS:
· Above average communication skills; verbal and written.
· Must successfully complete financial counselor certification program within first 6 months in position.
· Above average problem solving skills, while understanding ownership of the member experience.
· Self-motivated, trustworthy and a strong work ethic
· Ability to work independently and as part of a team
· Able to speak to various sizes groups
· Able to lead by example
· Ability to work in a fast paced environment while prioritizing tasks and meeting deadlines
· Proven ability to cross sell and achieve established branch and individual goals
ADA REQUIREMENTS:
PHYSICAL REQUIREMENTS:
· Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Sits more than 6 hours a day. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of local travel as driver and travel by commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Must be capable of regular, reliable and timely attendance.
WORKING CONDITIONS:
· Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
MENTAL REQUIREMENTS:
· Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customerservice and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
How much does a customer service associate earn in Ocean Springs, MS?
The average customer service associate in Ocean Springs, MS earns between $17,000 and $31,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Ocean Springs, MS
$23,000
What are the biggest employers of Customer Service Associates in Ocean Springs, MS?
The biggest employers of Customer Service Associates in Ocean Springs, MS are: