Service Planning Agent
Customer service associate job in Denver, CO
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Support Specialist
Customer service associate job in Denver, CO
Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians.
We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations.
This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels.
Responsibilities
Essential job functions include, but are not limited to:
Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management).
Investigate and troubleshoot more complex product issues, escalating critical matters appropriately.
Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform.
Educate customers on system functionality and guide them toward effective use and self-service resources.
Provide follow-up with customers to ensure full resolution and satisfaction.
Create and update customer-facing knowledge base articles and internal troubleshooting documentation.
Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution.
Act as a subject matter resource for junior support team members when needed.
Contribute feedback on support processes and tools to enable continuous improvement.
Maintain up-to-date product knowledge and participate in training to deepen expertise.
Education / Qualification
Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred.
Experience
3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry.
Demonstrated ability to manage complex customer cases from intake through resolution.
Experience using support platforms such as Zendesk.
Exposure to healthcare workflows and/or EMR/EHR software highly desirable.
Technical Competencies
Strong troubleshooting and problem-solving capabilities.
Familiarity with ticketing and case management systems (Zendesk preferred).
Ability to document and report software bugs clearly, including steps to reproduce.
Understanding of software applications in a healthcare or clinical environment.
Behavioral Competencies
Strong organizational and time management skills.
Excellent written and verbal communication, with a customer-centric approach.
Logical, methodical thinker with disciplined attention to detail.
Able to work independently and collaboratively within a team.
Adaptable and resilient in a fast-paced, evolving environment.
Some off-hours work may be required for deployments and emergency support.
We are headquartered in Denver, Colorado, and this role will be based onsite in Denver.
If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!
Customer Support Specialist
Customer service associate job in Denver, CO
Customer Support & Onboarding Specialist (Spanish Preferred)
US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation and small-scale utility projects nationwide.
US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.
US Solar's Sunscription team is seeking a dedicated Customer Support & Onboarding Specialist to ensure new customers have a smooth, confident start with community solar. We're at the forefront of making sustainable energy accessible to everyone. We are committed to delivering the best community solar experience for customers. This role is critical in supporting customers from their initial enrollment validation through their first billing cycles, with a special focus on coverage for Mountain Time markets (Colorado and New Mexico). It's ideal for someone who thrives in a dynamic environment, communicates clearly on phone and email, and is excited to help customers understand how solar credits and billing work. Spanish proficiency is strongly preferred.
Key Responsibilities
Customer Support & Retention
Triage and resolve firstline questions via phone, email, and chat; escalate complex issues quickly
Provide late day Mountain Time phone coverage; returning voicemails and new subscriber onboarding calls
Provide collections support to help customers pay their bills and ensure program understanding
Support commercial accounts by clarifying statements and credit applications; coordinate with internal teams as needed
Apply retention tools within guardrails to exceed customer expectations
Enrollment Validation & Onboarding
Guide customers through “what to expect” from community solar, how credits appear on utility bills, and billing timelines
Maintain accurate records and customer notes in our systems
Spanish Support & Compliance
Serve Spanish speaking customers in CO/NM; help ensure customer communications and knowledge base content are available in English and Spanish consistent with state requirement
Tools, Quality, and Collaboration
Use Intercom to manage workload efficiently; contribute to saved replies and help center articles
Partner with the Customer Experience Lead/Manager on automation and workflow improvements
Collaborate closely with Sales, Program Support, and Billing to resolve issues and improve upstream processes
Core Proficiencies
Thrive in environments that are growing and changing and bring order to complex customer questions
Energized by helping thousands of customers adopt clean energy and see tangible savings
Confident on the phone and in writing; able to explain billing and credit concepts simply and calmly
A problem solver at heart who works across teams, documents clearly, and follows through
Comfortable owning a queue, managing time, and meeting response time SLAs during busy launch periods
Qualifications
2-4+ years in customer support, onboarding, or account coordination (energy/utility/finance/telecom a plus)
Strong phone presence and clear, concise writing
Experience with Intercom (or similar ticketing), CRM and Microsoft 365; familiarity with automation is a plus
Ability to work Mountain Time hours with occasional late day coverage blocks
Bilingual English/Spanish strongly preferred
Detail oriented, organized, and comfortable documenting processes and using macros/saved replies
Commercial Services Specialist
Customer service associate job in Boulder, CO
LHH is looking for an energetic team member to support the commercial services department of a rapidly growing solar manufacturing company at their local office in Boulder, CO. This position will sit on the Commercial Services team, where you will be responsible for reviewing, summarizing, and responding to requests for information and pricing daily. The role will require daily customer engagement, as well as coordination between engineering, project management, logistics, outside sales, and operations teams. The ideal candidate will be proactive, a strong communicator, have strong attention to detail, and be passionate about providing outstanding customer support to a variety of clients. Prior experience in project sales development, commercial bidding, or solar experience, will all be a plus.
If you are looking for an exciting opportunity to challenge yourself as you support a remarkable team and company, apply today!
Location: HYBRID role in Boulder. Onsite 2-3 days per week after training.
Work Type: Contract-to-hire
Compensation: $25-$31/hr, depending on relevant experience
Responsibilities:
Responsible for reviewing RFI/RFPs and responding to clients
Connecting with clients (via phone and email) as needed to ensure accuracy and proper understanding of requests
Communicating summarized RFI/RFP information to various departments for review and providing a complete response package to clients
Entering and updating project information in the CRM
Providing design and installation assistance by generating detailed layouts and pricing proposals
Reviewing submitted project requests - analyzing them and providing feedback
Leading conference calls with installers, clients, outside sales, and other departments as needed
Assisting in developing and improving sales and operational processes
Communicating product feedback to support continuous improvement goals
Qualifications:
Associate or Bachelor's degree, preferred
At least five years of experience in a customer-facing environment
Demonstrable experience with organizing information and meeting deadlines
Strong MS Office skills, and Salesforce experience
Strong professional written and verbal communication skills
Extremely well organized with strong attention to detail
Ability to problem-solve and resolve customer issues with proactive communication
Curiosity to understand customer needs
A strong team player with a desire to win and grow business
Solar sales, design experience, or commercial bidding experience, all a plus
Benefit offerings during contract period include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Customer Relationship Advocate Career Development Experience- Greenwood Village, CO
Customer service associate job in Denver, CO
The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity's valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more!
What to expect
As a new CRA, you'll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones:
1. Licensing Preparation
In the first months, you'll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE , Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we're here to support you every step of the way! (Learn More)
2. Skill Development
In the following months, you'll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network.
3. Proficiency
As you gain confidence and proficiency in serving customers, you'll explore new career paths through job shadowing and our career center.
The Expertise and Skills You Bring
Aptitude and dedication to complete the FINRA SIE , Series 7 Top Off and Series 63 exams through our industry-leading licensing program.
Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.
A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient.
Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.
A desire for growth and a mindset that generates long term success through adaptability and personal accountability.
Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.
Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our Greatest Asset is Our People
We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.
Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. (Learn More)
The base salary range for this position is $42,000 - $60,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications: Series 07 - FINRA, Series 63 - FINRA Category: Customer Service, Sales
CRM Database Specialist
Customer service associate job in Lakewood, CO
CRM Database Specialist
Compensation: $44 - $47/hour
Inceed has partnered with a great company to help find a skilled CRM Database Specialist to join their team!
Join a dynamic team focused on modernizing technology within an environmental consulting firm. This opportunity offers a collaborative and flexible work environment, perfect for those who thrive in a family-friendly atmosphere. The role is open to enhance CRM systems and support the marketing team in streamlining processes.
Key Responsibilities & Duties:
Maintain and improve CRM data accuracy and organization
Develop best practices for CRM tool usage
Coordinate with departments to sync information into Uninet
Design and run reports for business development metrics
Support marketing team in CRM implementation
Required Qualifications & Experience:
5+ years in project management with CRM implementation
Experience with Unanet or similar CRM platforms
Proven success in managing full lifecycle projects
Nice to Have Skills & Experience:
Experience in environmental, architectural, or engineering industries
Unanet-issued certificate for Administrator
Background in application development or systems integration
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Other Information:
Hybrid work schedule
Collaborative and friendly team environment
If you are interested in learning more about the CRM Database Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Retail Sales Associate
Customer service associate job in Englewood, CO
Ted's Clothiers, Denver's destination for fine men's clothing, custom tailoring, and formal rentals, is seeking a motivated Sales Associate to join our team. The ideal candidate is passionate about style, thrives in a customer-focused environment, and is driven to achieve sales goals while delivering an exceptional shopping experience.
Position Overview:
As a Sales Associate, you'll provide personalized styling assistance, support formal rental services, and help clients build complete wardrobes. You'll cultivate long-term customer relationships through outreach and follow-up, while upholding Ted's Clothiers' reputation for exceptional service and timeless style. Collaboration with tailoring staff, close attention to detail, and a strong understanding of menswear are essential for success in this role.
Key Responsibilities:
Provide styling advice and personalized wardrobe solutions to clients.
Achieve individual and team sales goals while delivering superior service.
Support rental operations, ensuring accuracy and customer satisfaction.
Build long-term client relationships through proactive outreach, loyalty initiatives, and consistent follow-up.
Collaborate with tailoring staff to guarantee proper fit and timely completion of alterations.
Upsell and cross-sell products to create complete wardrobe solutions.
Replenish merchandise and maintain polished, well-organized displays.
Maintain close attention to detail in all aspects of service, presentation, and operations.
Model and reinforce a customer-first, service-driven culture.
Qualifications:
Previous retail sales experience; menswear or specialty retail preferred.
Strong interpersonal and communication skills.
Knowledge of styling, tailoring, or men's fashion a plus.
Goal-oriented with proven ability to meet or exceed sales targets.
High attention to detail and strong organizational skills.
Team player with a professional and service-focused attitude.
Compensation & Benefits:
Competitive hourly pay, $28 - $36 per hour, based on experience
Employee discount on clothing, rentals, and tailoring
Training and growth opportunities within a respected local brand
Supportive, team-oriented work environment
Guest Services Specialist
Customer service associate job in Denver, CO
Staffing Now,
a division of SNI Companies
, is hiring for a Guest Services Coordinator working for our client in the non-profit industry. This is a great opportunity for someone seeking a position that is involved in providing community services.
Job Description:
Responsible for guest intake duties and documentation of daily reports
Answer and directing incoming calls
Ensures common areas are stocked and neatly organized
Updates and completes daily reports regarding guests
Provides resources and referrals to services to local business (transportation routes, Walgreens for RX, urgent care, resources for other non-profit services, other)
Requirements:
Associates Degree in a related area or the equivalent
2+ years of direct human service experience (paid or volunteer)
Customer/Client facing experience
Retail Sales Associate
Customer service associate job in Denver, CO
Pop-Up Retail Associate
Reports to Retail Shift Lead / General Manager
Now - January 15, 2026
The Position: Retail associate at our client's “pop-up” shop location in Denver, CO opening August 28, 2025 through January 2026. This is a fun position where you'll stay busy, keep active, and learn a lot about baking! Sound good? Read on...
As a Pop-Up Retail Associate, you are responsible for providing a complete shopping experience and enthusiastically delivering great service to our customers while engaging with and educating and inspiring them in support of King Arthur's brand and mission. You will join a customer-focused team.
Hours: Part-Time, 2-3 days/week, 4-8 hour shifts
Pay: The standard starting pay rate for this role is $18.85 per hour.
Essential Duties And Responsibilities
Greet and acknowledge all customers as they enter the store
Provide a positive experience for each customer specific to their needs
Assist customers with locating merchandise
Support the team in meeting monthly sales goals via cross and up-selling
Process sales transactions accurately at the register
Maintain the store's appearance by straightening, cleaning, replacing signage
Restock product using proper inventory rotation
Assist with retail projects as assigned
Support all areas within the store
Adhere to all safety, food and workplace regulations, procedures and policies
Communicate consistently and clearly with your retail team, shift leads, and managers
Report to work on time or notify the lead in charge by email and phone in advance if absent or late
Adhere to company-wide green norms, look for ways to reduce, reuse, recycle
Perform additional tasks and responsibilities as necessary
Minimum Job Requirements
1-2 years of experience in a retail related field, beneficial
Baking knowledge and enthusiasm beneficial
Strong verbal skills
Ability to respond to all customer requests with exemplary service
Ability to multitask in fast paced environment
Ability to function independently
Flexible schedule including weekends
Engages positively with customers and coworkers
Physical requirements/work environment
Physical requirements
Ability to remain standing for extended periods of time.
Ability to lift 25 pounds.
Work environment
Fast paced retail work environment
Safety
Understand that safety is the responsibility of everyone at the organization
Responsible for providing a safe and ergonomically sound work environment, identifying unsafe conditions and correcting these conditions immediately
Engage in safety and compliance training programs and encourage 100% team participation in same
Uniform
Name Tag (provided)
Clean Apron (provided)
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.
There's room at our table for you. Apply today!
Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. Our client provides reasonable accommodation to qualified individuals with disabilities to allow individuals to participate in both the application process and during employment. Such individuals are encouraged to seek accommodations to allow them to meet the functions and requirements of the position.
Consult, Customer Success
Customer service associate job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$60,000 - $74,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: December 27, 2025
Previous Customer Service Wanted
Customer service associate job in Parker, CO
🌟 Previous Servers and Customer Service Wanted - Patient Care
💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal
✨ Make a Real Difference Every Day
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care.
We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.
🎓 Don't Have Healthcare Experience? We'll Train You!
We provide full, paid training and national certification. You bring:
✅ 2+ years of full-time work experience
✅ Strong communication skills
✅ A kind, composed, and positive attitude
✅ A passion for helping people feel seen, heard, and valued
👩 ⚕️ Your Role as a TMS Technician
As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.
Your day-to-day:
Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient's care journey
💡 About Serenity Healthcare
We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion.
📝 Apply Today - Be the Reason Someone Finds Hope Again
Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.
In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.
Requirements
🌱 What We're Looking For
You don't need a medical degree - just a genuine love for helping people.
We're seeking someone who:
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable, growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job
Benefits
💼 Why You'll Love Working at Serenity
✔ Fulfillment - Help people take back their lives
✔ Career growth - We promote from within as we expand nationwide
✔ Supportive culture - You'll be valued for who you are and how you care
Our Benefits Include:
🏥 90% employer-paid medical, dental & vision
🏖 10 PTO days (15 after 1 year) + 10 paid holidays
💰 401(k) retirement plan
🚀 Rapid internal promotion opportunities
Auto-ApplyEntry Level Customer Service
Customer service associate job in Colorado Springs, CO
Price Solutions is a forward-thinking consulting firm in the Denver area, partnering with top national brands to deliver innovative sales strategies and ideas. Our mission is to assist businesses in establishing and upholding a powerful brand identity, fostering solid customer relationships, and facilitating market expansion.
Currently, we are seeking an entrepreneurial individual to join our team. This person will be responsible for training and mentoring others, acting as the liaison between client and consumer, and ensuring revenue growth for our clients. Given that this is an entry-level position, you will receive comprehensive cross-training in all departments to ensure your success in this role.
Company Perks:
Positive and inclusive work environment
Company funded travel (within the U.S. and internationally)
Weekly pay and uncapped earning potential
Community involvement and charity events
Basic Requirements:
Proven ability to motivate and manage oneself and/or a small team.
Exceptional communication skills, particularly public speaking.
Strong multi-tasking abilities to thrive in a fast-paced environment.
Willing to work all scheduled hours which may include evenings and weekends.
Reliable transportation, as your presence in the office every day is required.
Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
Auto-ApplyCustomer Executive Food Service
Customer service associate job in Commerce City, CO
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $102,000- $142,800
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
Position Summary:
As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets.
Key Job Responsibilities:
* Achieving sales budget by selling foodservice bakery products into broadline distributors and operators.
* Develop in-depth knowledge of key customers, competitors, and brokers in the Region.
o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI.
* Daily Management and Development of the broker network.
o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales.
* Manage and lead new bread line project for the West for new segment and market.
o Will require heavy travel throughout the region as project is deployed.
* Exceed sales targets and meet expectations of key accounts while maintaining strong relationships.
* Attend food shows, conduct broker training, product cuttings and business reviews.
* Manages and negotiates pricing and trade expenditure with customers.
* CRM and Trade Management Platforms use.
* Additional duties as assigned.
Key Job Responsibilities:
* Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans.
* Must possess strong driven self-motivation skills.
* Strong presentation skills, excellent verbal and written skills.
* Excellent follow-up skills.
* Proven track record with growth.
Leadership Competencies:
* Adapts approach and attitude in real time, according to the changing demands of different situations.
* Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
* Holds self and others accountable to meet commitments.
* Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Education and Work History:
* Bachelor's degree in business management and/or Marketing or Sales required.
* Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus.
* Strong sales budget management and financial awareness
* Travel required up to 75%.
* Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Liaison
Customer service associate job in Boulder, CO
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***The pay for this position is $21-$23/hr***
***The typical work schedule will be Tuesday-Saturday 8:45a-5:15p***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
,
YouTube
, and
Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#CO013
Customer Liaison
Customer service associate job in Boulder, CO
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***The pay for this position is $21-$23/hr***
***The typical work schedule will be Tuesday-Saturday 8:45a-5:15p***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#CO013
Customer Service - Order Fulfillment
Customer service associate job in Aurora, CO
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Customer Service Representative
Respond promptly and professionally to customer emails and phone calls regarding orders.
Process customer orders accurately and maintain electronic documentation and files.
Address and resolve customer issues, including product inquiries, shipment questions, and order discrepancies.
Assist customers with tracing or locating missing shipments.
Demonstrate professionalism and maintain a high level of customer service.
Uphold company values and contributes to a positive, team-oriented environment.
Complete required administrative tasks, including preparing reports and written correspondence.
Perform all system-related transactions and ensure all related paperwork is complete and accurate.
Preferred Qualifications
Two or more years of experience as a Customer Service Representative.
Strong attention to detail, problem-solving ability, and basic math skills.
Excellent written and verbal communication skills across all levels of an organization.
Experience working directly with customers in a service-focused environment.
Strong computer proficiency, especially with ERP systems and Microsoft Office products.
Proven ability to work effectively as part of a team.
Experience working with 3PL partners and trucking/shipping providers.
WORK ENVIRONMENT
The work environment is split between an office and warehouse setting, with some outdoor exposure during the workday. While performing the duties of this job, the employee is required to frequently move around the warehouse and may be exposed to various temperatures during the day. The noise level in this work environment may range from moderate to loud. This position works in proximity to operating equipment such as forklifts, trucks and lifts and may require the use of box cutters, scanners, hand carts, computer systems.
ABOUT MOZAIK:
Mozaik provides innovative, high-quality surface solutions to customers across the region. Our values focus on exceptional service, accuracy, teamwork, and continuous improvement. We offer competitive compensation, benefits, and opportunities for growth.
Automotive Dealership Service Employee
Customer service associate job in Aurora, CO
Job DescriptionSalary: Hourly and or commission.
My name is Brandon; I am the Fixed Operations Director at Celebration Chevrolet. I started spinning wrenches when I was very young and I knew I wanted to be a great mechanic now referred to as a technician. Fortunately, I started to work for Ed Bozarth
in the Las Vegas market in 2012. I worked for a great service manager and when he
decided to slow down and retire, I was chosen for the position. When Ed retired and
sold the Las Vegas dealership I wanted to stay loyal to an organization that believed I
had what it took to do more and grow everyday so I moved to Colorado. I made learner
mistakes. I started paying above rate for technicians and raised the door rate too high.
I am going to keep the high pay but reduce the door rate by 20%. After all, isnt the most
important thing to a technician the number of hours available to flag?
Can you believe how much vehicles have changed!? Interesting fact, Chevrolet is the
high line manufacturer selling more vehicles over $70,000 than Mercedes and BMW
combined. You may ask how, well because the Silverado, Suburban, Tahoe, and lets
not forget the award-winning Corvette.
Take a look at what we have to offer:
2 stalls per technician that can average 60 hours per week, 3 stalls if 2
techs want to split time.
High flat rate hour pay based on A, B, C labor. Interesting fact, techs make
more money on B labor because they can turn more hours.
So far this year my top 5 techs are averaging between 85k to 120k and
averaging 240-300hours a month.
Our most senior tech has 53 years working for the company in this
building.
$10.00 an hour bonus for every hour flagged over 240 a month.
We now have openings for:
2 great techs, great hours available at a great rate!
Lube Technicians- Must want to move up to Apprentice Technician
Service Advisors - Commonly referred to as managers by customers. Big
Pay = Lots of hours
Parts counterman on Duty at 6:45am for the early risers.
High customer satisfaction is very important; in fact, we will give customers your name
so they can ask directly for you if they choose. You might as well fix it right the first time
and build a customer base.
IF YOU ARE WANTING A GREAT FUTURE AND CAREER, call me on my cell phone
today at *************!
Customer Service Advisor
Customer service associate job in Longmont, CO
JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT/ INDIRECT REPORTS: None
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
* Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
* Identify customer needs through open-ended questions and active listening
* Educate customers on available wash and detail packages, highlighting features, benefits, and value
* Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
* Promote and sell memberships, including Fast Pass and Unlimited programs
* Present and explain current promotions and incentives to encourage additional purchases
* Assist customers with payment transactions at the kiosk and answer general inquiries
* Overcome objections with professionalism and empathy to guide customers to the best solutions
* Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
* Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
* Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
* Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
* Perform other duties as assigned to support the team and site performance
Education and Experience
* High School Diploma or equivalent preferred, not required
* Prior customer service or sale experience preferred, not required
* Must be able to successfully pass a background check in accordance with company policies and applicable laws
* Must be at least 16 years of age (or older where required by law or safety regulations)
* Valid driver's license preferred (may be required depending on location and responsibilities)
Knowledge, Skills, and Abilities
Knowledge
* Basic understanding of customer service principles and practices
* Familiarity with point-of-sale systems
* Awareness of Spotless Brands' wash services, detain offerings, and membership options
* General knowledge of company policies and operational procedures
Skills
* Excellent communication skills, including active listening and clear, persuasive speaking skills
* Strong customer service and people skills; ability to build rapport quickly
* Sales-minded with the ability to highlight value and drive conversions
* Effective organizational and time management skills
* Ability to multitask in a fast-paced, customer-facing environment
Abilities
* Ability to work independently while remaining team focused
* Ability to remain calm and professional under pressure or high-volume periods
* Ability to adapt communication style to meet different customer needs and personalities
* Ability to operate or learn to operate point-of-sale and kiosk systems
* Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
* Ability to work flexible hours, including evenings, weekends, and holidays
Physical Requirements
* Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
* Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
* Ability to twist, carry, reach, push, and pull frequently
* Ability to lift and carry 50 pounds without assistance for work-related materials
* Ability to work outdoors and be efficient in all weather conditions
* Ability to work on your feet in a fast-paced, physically active environment
* Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
* Use of personal protective equipment (gloves, eyewear, etc.. ) as required
* Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: ****************************************************************************************** and ***********************************************************************************************
Client Specialist - Commercial Term Lending-Commercial Real Estate
Customer service associate job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customer service background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customer service skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
Auto-ApplyCall Center Talent Pool Req (Colorado)
Customer service associate job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
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