Customer service supervisor jobs in Castle Rock, CO

We are looking for a Service Desk Lead for our client in Thornton, CO. This is a long-term contract opportunity. This is a 100% onsite role. The ideal candidate will have general experience and knowledge of troubleshooting processes for wide areas of IT (hardware, software, network, account, mobile, etc.). Previous experience managing or leading a team is preferred or at least 3 years of previous Service Desk experience at the Analyst or Tier 2 level. ITIL certification and/or knowledge is a plus. Provide technical coaching, mentoring, and performance guidance to Service Desk Analysts. This includes reviewing their customer interactions, providing feedback on process adherence, and assisting with Tier 1 duties as needed to ensure coverage and hands-on training. Serve as the primary escalation point for Service Desk Analysts. Provide advanced computer troubleshooting, analysis, critical thinking, and problem-solving skills for complex or priority support issues. Review escalated tickets, provide advanced support for Tier 2 Incidents and complex Service Requests, and assist analysts in handling critical Incidents, ensuring rapid resolution within established SLAs (Service Level Agreements) and policies. Identify, document, and advocate for continuous process improvement opportunities across support operations. Develop and maintain clear, up-to-date resolutions and procedural documentation to strengthen Knowledge Management, minimize future escalations, and enhance overall service efficiency. A key focus includes increasing First Call Resolution by empowering Service Desk technicians to resolve Tier 1 and Tier 2 tickets through improved guidance, training, and streamlined workflows that enable issues to be addressed at the earliest point of contact. Receive, log, handle preliminary communications, and properly route calls and requests for the larger IT team. This includes accurate classification of contacts as either Incidents or Service Requests. Own the Customer Service experience and maintain ownership and advocacy for the customer on issues lacking a clear responsible party until successful resolution is received. Ensure that all Incidents and Service Requests are properly closed out with the customer. Facilitate solutions with customers while interacting with more specialized internal IT support teams and vendors. Accurately document all contacts for troubleshooting, escalation, and reporting purposes.

Service Desk Lead Compensation: $20 - $30 /hour, depending on experience Inceed has partnered with a great company to help find a skilled Service Desk Lead to join their team! Join a dynamic environment in a public school district where you will lead the service desk team without supervisory responsibilities. This role offers the opportunity to drive improvements, collaborate with techs, and enhance customer service. The district values the role of a service desk lead and aims for career progression opportunities. Key Responsibilities & Duties: Lead and coordinate service desk activities Collaborate with service desk techs and management Enhance IT ticketing service processes Provide Tier 1 and Tier 2 tech support Deliver excellent customer service Assign and manage tickets efficiently Foster team collaboration and feedback Required Qualifications & Experience: Experience with IT ticketing services Strong customer service skills Comfortable with process improvements Ability to provide tech support Excellent collaboration skills Nice to Have Skills & Experience: Experience with Halo or other ITSM systems Passion for public school environments Ability to lead without supervisory duties Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: Quick virtual interview process Role reports to Service Desk Manager Work schedule: 7:00 - 4:00 or 7:30 - 4:30 Free onsite parking If you are interested in learning more about the Service Desk Lead opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #INDDEN

Are you interested in leading the transformation of cancer care through software that puts world-leading scientific knowledge in the hands of patients and their doctors? If so, join our growing team at VieCure, the company that is revolutionizing cancer care by putting A.I. driven technology tools and an unparalleled knowledge base into the hands of physicians. We are now seeking an experienced full time, highly motivated Customer Support Specialist. The Customer Support Specialist plays a critical role in delivering high-quality service and support to clients, ensuring technical and functional issues are resolved effectively while maintaining an outstanding customer experience. Acting as the first point of escalation within the support team, the Specialist manages complex cases, collaborates with cross-functional teams, and contributes to the continuous improvement of support operations. This role requires a combination of technical aptitude, customer-facing communication skills, and the ability to work in a structured but evolving environment. Our successful candidate will have substantial experience of working within a customer support team in the medical industry (ideally MedTech and oncology-focused), working with users, handling issues and requests on the phone and through digital channels. Responsibilities Essential job functions include, but are not limited to: Handle and resolve customer support inquiries across multiple channels (phone, chat, email, case management). Investigate and troubleshoot more complex product issues, escalating critical matters appropriately. Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform. Educate customers on system functionality and guide them toward effective use and self-service resources. Provide follow-up with customers to ensure full resolution and satisfaction. Create and update customer-facing knowledge base articles and internal troubleshooting documentation. Collaborate with internal technical, product, and QA teams to report bugs, propose fixes, and drive resolution. Act as a subject matter resource for junior support team members when needed. Contribute feedback on support processes and tools to enable continuous improvement. Maintain up-to-date product knowledge and participate in training to deepen expertise. Education / Qualification Bachelor's degree or equivalent experience in Healthcare, Information Technology, or Client Services preferred. Experience 3-5 years of customer support experience, ideally in the MedTech or healthcare technology industry. Demonstrated ability to manage complex customer cases from intake through resolution. Experience using support platforms such as Zendesk. Exposure to healthcare workflows and/or EMR/EHR software highly desirable. Technical Competencies Strong troubleshooting and problem-solving capabilities. Familiarity with ticketing and case management systems (Zendesk preferred). Ability to document and report software bugs clearly, including steps to reproduce. Understanding of software applications in a healthcare or clinical environment. Behavioral Competencies Strong organizational and time management skills. Excellent written and verbal communication, with a customer-centric approach. Logical, methodical thinker with disciplined attention to detail. Able to work independently and collaboratively within a team. Adaptable and resilient in a fast-paced, evolving environment. Some off-hours work may be required for deployments and emergency support. We are headquartered in Denver, Colorado, and this role will be based onsite in Denver. If you share our passion for revolutionizing the way cancer care is delivered, and in enabling better outcomes for patients, come join our team and help us shift the power balance in cancer care!

Team Lead BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers. Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte's Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running. Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant™ for Recurring Billing Applications, and being recognized as the Leader in Forrester Research's “The Forrester Wave™: SaaS Recurring Billing Solutions.” To learn more about us, visit billingplatform.com. Description The Team Lead role is a hybrid role that blends team management with hands-on technical contributions to drive our engineering initiatives forward. This person will work closely with engineers and cross-functional PMs to manage sprints, define problem spaces, and ensure seamless coordination across teams. The ideal candidate is both technically proficient and highly organized, with a strong ability to communicate and collaborate. This role is hybrid, with 2-3 in-office days per week (Englewood, Colorado). Responsibilities Lead and mentor a team of skilled developers to ensure timely and high-quality feature delivery. Partner directly with Product Managers to refine user stories and manage sprint deliverables. Oversee design, implementation, code reviews, and maintenance of owned features. Triage and escalate issues identified by the Support team to ensure swift resolution. Take full ownership of the end-to-end release process of solutions. Facilitate and actively participate in agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.). Assist in recruiting, interviewing, and hiring for your team. Qualifications: Proven leadership and project management experience in dynamic, fast-paced software development environments. Hands-on experience with Oracle and Database architecture is required. Solid understanding of agile development methodologies. Strong people management and team-building skills. Technical background with the ability to guide and support development work effectively. Bonus Points If You Have: Experience collaborating with distributed teams. Familiarity with CI/CD pipelines and DevOps practices. Benefits Be part of one of the fastest-growing companies in the United States Receive competitive compensation that includes a robust benefits package-medical, dental, vision, LTD STD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers Medical insurance coverage is effective on the first day of employment 401(k) match that is 100% immediately vested Discretionary and charitable time off program The base salary range for this position is $145,000 - $155,000 per year based on job-related knowledge, skills, experience, and market location. This position is a bonus eligible. Salary information is provided in accordance with U.S. pay transparency laws. BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

The Customer Service Manager will communicate and develop a business relationship with the customer's management (Aviation Department Manager, Vice President, Chief Pilot, Pilots) to ensure aircraft reliability, cost of operations and product satisfaction that meets or exceeds expectations. Communications include customer visits, interfacing at company-sponsored events, telephone, email, etc. Total customer satisfaction with Dassault Falcon Jet (DFJ) is the primary goal of this position Principal Duties: Maintain liaison with customer's management team Assist customer operations/maintenance of their aircraft as safely and economically as possible in accordance with standard industry practice; maintain manufacturer's recommendations and government regulations Present "Welcome to the Family" presentations to all new Falcon operators or as requested Provide thorough briefing to customers on all administration functions that may affect relationship with DFJ. This includes and is not limited to spares/pre-owned/new aircraft warranty, spares terms and conditions policy, DOA, TBO, NFF and service report status Visits/contact with the customer facility include Chief Pilots, Directors, Chief of Maintenance, Parts Managers, Warranty Administrators and Accounting. Topics discussed during these visits shall include, but not be limited to, technical/reliability concerns, service bulletin status, maintenance budget recommendations, pilot operational issues, APRO/MAIC capabilities/benefits and ASC program/its benefits Track current location, phone numbers and main points of contact of customers for DFJ customer master file Ensure customer is aware/satisfied with all Dassault approved training organizations for both maintenance and pilot training; record, track and resolve any customer training issues Discuss and demonstrate benefits and cost of various technical publications/programs (CATS, FIELD 4, FIELD BASIC, OCIP, CREDDO, PETAL and PILOT) Carefully prepare and submit all reports (CCRs, contact reports, market/technical surveys, expense reports, incident reports) in a timely manner Be accountable for customer open invoice disputes, overdue CDIs, DFJ tech pub sales, spares parts volume, service related work accomplished at our Authorized Service Centers, open customer issues and total time to resolve Be familiar with/utilize Front Line Empowerment Policy Communicate on company email system for messages, download/upload files Adhere to "no pass on" policy of Field Service Track current locations/addresses of aircraft and operators for DFJ customer master files Non-Principal Duties: Participate in Falcon aircraft presentation flights to prospective customers/operators with the Regional Sales Manager and Field Service Representative Participate in Field Service Department meetings Attend initial/refresher maintenance training at DFJ approved training organization for airframe, engine and APU Assist customers to troubleshoot, analyze and recommend correction action for aircraft discrepancies when requested by operator Be familiar with various aircraft inspections cycles and ensure customer receives its maximum benefits When based at a remote field office, assist in maintaining the office in a professional manner; clean, organize, obtain supplies, update the technical library, and file with attention to quality and timeliness Attend/participate in local aircraft organizations (WAMA, PAMA, NBAA, AOPA, etc.) Provide on-site warranty adjudication when needed to help resolve open issues within guidelines and limits established by Director of Spares for DFJ. Encourage customer to complete warranty/service reports Aid customer in forecasting their spare parts/service bulletins and ground support requirements Minimum Qualifications: Associate's degree or equivalent experience Demonstrated leadership skills and prior success establishing a relationship with customer's management Five (5) to seven (7) years of business jet maintenance experience, Falcon aircraft preferred Excellent communications skills (written and verbal) Excellent presentation skills required Intermediate proficiency in PC, MS Office, database retrieval, etc. A&P license Flexibility of personal schedules Demonstrated strong customer service orientation Driver's license Passport/proper travel documents required Additional Desired Qualifications: Pilot's license Aircraft spare parts sales/warranty administration experience Teaching/instructor experience IA Bachelor's degree Chief of Maintenance/management position and responsibilities experience preferred Working Conditions: Office environment 40-75% travel Compensation and Benefits The compensation for this position typically falls between $100,000 and $140,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.

This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: • Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. • Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. • Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. • Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. • Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: • Experience with Customer Relationship Management Software preferred. • Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: •Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job •Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture •Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions •Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $70,000 - $80,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. Competitive Medical, Dental, and Vision benefits Retirement plans with optimal company match Annual bonus/merit opportunity Educational Assistance Mental Health support program M.O.R.E. Events offered in-person and virtually Mentorship program Employee Resource Groups Community Engagement Diversity, Equity, and Inclusion Parenting Remote Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. *As measured by transactions sides Application Deadline: January 22, 2025

Price Solutions is maximizing its organizational growth and expanding its positioning as an influential leader in Marketing and Promotions industry. Our Business Development team is actively interviewing the best talent in the area, searching for the next Customer Service Manager to lead and direct internal resources. The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards. Essential Duties and Responsibilities: Use fact-based and value-based selling tools when engaging a consumer to drive sales and engagement and reduce account cancellations Collaborate to establish promotional sales objectives by forecasting and setting sales quotas based on the client's expansion targets. Stay current on products, services, and promotions available. Use your book of business to create upselling and cross-selling opportunities when new items are made available. Develop your analytical skills over time to lead sales presentations, analyze the sales strategies' status, and troubleshoot areas to improve. Work directly with and maintain constant communication with partners, clients, and consumers across the local region. Our Brand Ambassador has the following beliefs, skills, and personality traits... You offer ideas and solutions without being prompted. When you see there is room for improvement, you act on it immediately You are a firm believer that there is no such thing as communicating too much. You have a reputation for always picking up the phone and reaching out regularly You self-analyze. You frequently ask yourself if you are making a positive impact on the client and team. If you fall short, you communicate with Senior Executives immediately to address those pitfalls and move forward You think of problems and challenges as opportunities for improvement and growth You stay focused on the goal and task at hand. You're strategic in how you set your weekly and monthly goals, and you've put people in place to hold you accountable. People with experience or interest in any of the following categories relating to this role are encouraged to apply: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.

Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… * Respond to audit and non-compliance issues in a timely and consistent manner * Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction * Ensure work activities achieve the volume expected and meet quality requirements daily * Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary WHO YOU ARE You possess … * Previous leadership experience * A desire to train and motivate your team - you will lead by example * The understanding the needs of your team members, adapt and adjust to meet those needs * The ability to build rapport with your team, stay involved with your team and help them meet their goals * The ability to create processes to help your team meet their goals, in turn you then meet your goals * Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD * The ability to oversee all processes Responsibilities * Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination * Respond to audit and non-compliance issues as discovered * Develop and maintain client relationships * Maintain strong focus on trending, QC/QA and reporting * Maintain both quality and productivity goals on a daily basis * Handle interviewing, hiring, and disciplinary needs of staff * Handle incoming phone calls as needed * Perform all other duties as assigned Qualifications * High School Diploma or equivalent preferred - Bachelor's Degree preferred * Previous leadership experience * Strong verbal and written communication skills required * Ability to excel in a high-impact position within a fast-paced, deadline driven environment * Must be proficient in Microsoft software products * Previous experience with property management, construction, and property insurance a plus * Experience in working with P&L preferred * Basic understanding of local laws and ordinances regarding property condition is ideal * Previous mortgage servicing and/or property preservation experience preferred * Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD * Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned

This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: * Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. * Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. * Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. * Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. * Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: * Experience with Customer Relationship Management Software preferred. * Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: * Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job * Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture * Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions * Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $70,000 - $80,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. * Competitive Medical, Dental, and Vision benefits * Retirement plans with optimal company match * Annual bonus/merit opportunity * Educational Assistance * Mental Health support program * M.O.R.E. Events offered in-person and virtually * Mentorship program * Employee Resource Groups * Community Engagement * Diversity, Equity, and Inclusion * Parenting * Remote * Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. * As measured by transactions sides Application Deadline: January 22, 2025

About Us At Rezdy, we're builders, doers, and difference-makers-driven by a shared mission to reshape the tours, activities, and experiences industry. Alongside our sister brands, Checkfront and Regiondo, we power more than 20,000 businesses and support over $10B in bookings globally. Our technology helps operators thrive while delivering unforgettable moments to travelers around the world. We work in an industry built on adventure, energy, and human connection-and that same spirit fuels how we show up every day. Spanning North America, Europe, and APAC, our teams are united by bold goals, a bias for action, and an unwavering commitment to delivering for our customers. But our success starts with people. Our teams are the engine behind everything we create. We value self-starters who take ownership, embrace challenges, and raise the bar-for themselves and those around them. We believe in creating space to grow, take risks, and make a real impact-and we celebrate those who lead with curiosity, grit, and drive. If you're passionate about performance, hungry to learn, and ready to help shape the future of travel-this is your kind of place. Let's build, grow, and win together. About the Role We're looking for an experienced, people-focused Customer Support Manager to lead our North American Support team. This manager will directly oversee our Team Leads (who in turn manage Tier 1 and Tier 2 agents) and will be responsible for driving operational excellence, ensuring high-quality customer experiences, and cultivating a culture of accountability, growth, and continuous improvement. This role combines strategic team leadership with hands-on operational ownership. The ideal candidate is data-driven, calm under pressure, passionate about customer advocacy, and experienced in scaling support operations in a SaaS environment. This is an on-site role, 5 days a week in office. What You'll DoPeople Leadership Manage and coach Team Leads and Agents, ensuring they are effectively developing and supporting their teams. Support hiring, onboarding, and ongoing development of Support team members. Conduct regular performance check-ins, provide feedback, and partner with People/HR on development plans. Foster a collaborative, inclusive team environment aligned with our company values. Operational Excellence Own day-to-day Support operations for the North American region across multiple time zones (EST-PST). Ensure the team meets or exceeds operational targets (response times, SLAs, CSAT, QA scores, backlog, etc.). Oversee queue management and workload distribution to optimize coverage and efficiency. Analyze performance metrics and trends to identify gaps and drive improvements. Customer Experience & Escalations Serve as the escalation point for high-priority, sensitive, or complex customer issues. Partner with cross-functional teams (Product, Engineering, Customer Success, etc.) to resolve escalations and improve recurring issues. Identify opportunities to enhance customer satisfaction and reduce friction across the support journey. Process & Tooling Improvements Collaborate closely with our Support Operations team on process refinement, workflow optimization, and knowledge management. Partner on tooling enhancements, particularly within Zendesk, Aircall (or other telephony systems), and internal support infrastructure. Standardize best practices across shifts, teams, and regions. Lead or contribute to support-related projects and initiatives that scale efficiently as the team grows. What We're Looking For 3-4+ years of experience in customer support leadership at the management level. Experience managing Team Leads and multi-tiered support teams. Strong comfortability with data analysis and reporting Background in SaaS or a similar technical customer-centric environment. Strong command of support tools such as Zendesk, Aircall, or comparable telephony/CRM platforms. Proven ability to lead teams toward meeting operational KPIs and improving the overall customer experience. Exceptional communication skills; able to motivate teams, influence stakeholders, and handle escalations with clarity and empathy. Analytical mindset with experience using metrics to guide decisions and optimize operations. When you join our team, you're stepping into a culture built on momentum, ownership, and clarity of purpose. We move decisively, think boldly, and stay deeply connected to our customers and the people behind the work. Across all our brands, we believe meaningful impact comes from empowered teams, aligned priorities, and unwavering commitment. Here's what you can expect: High trust, real impact: You'll have the autonomy and expectation to lead with ownership, tackle problems end-to-end, and make decisions that move the business forward in meaningful ways. Curiosity with discipline: We value asking sharp questions, challenging assumptions, and exploring smarter ways to work. We don't just get things done, but to get them done right for our customers. One team, all in: Collaboration beats ego, wins are shared, and we rally together when the work gets tough. Space to grow: You'll be supported and stretched, taking on challenges that build capability, sharpen judgment, and accelerate your growth as a leader and problem-solver. Progress with purpose: We move fast, stay focused on what truly matters, and prioritise long-term impact over quick fixes. You'll be joining a global team committed to building something that truly matters-and enjoying the ride along the way. We'd be excited to have you with us. Together, let's shape the future of the tourism industry. Salary range: $100,000-130,000

🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly.

Prior work as an Assistant Store Manager and/or Store Manager in a nationally or regionally recognized grocery company and/or big box retail company Experience managing people, departments and/or whole stores Proficiency in scheduling, ordering, inventory, payroll, P&L analysis, project management, and personnel management Knowledge of employment law, interview techniques, and general retail hiring practices A Bachelor's Degree in a business concentration, such as Finance, Accounting, Marketing, Management, Business Administration, Supply Chain/Logistics, or others Excellent communication, interpersonal, leadership, and organizational skills' the ability to acquire and keep the confidence of associates, customers, and management alike Experience managing an effective community relations program Staffers must be willing to work required hours, travel and take assignment within the regional business areas (Washington/Virginia/Maryland/Delaware) Pay Range: $63,000 - $97,450 Please note: If you do not meet these qualifications, and you are interested in pursuing a career with Giant Food, please apply for other store level positions at ************************************ by clicking "Stores" Why Work at Giant? At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people. Giant's thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job. We proudly host Business Resource Groups ( BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities. Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes. We'd love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor - because, after all, our people truly make us Giant.

Sunshine Behavioral Health is seeking a Customer Service Manager at our Cherry Creek office in Denver, Colorado. Our mission is to provide the highest quality substance abuse treatment services and deliver them with passion, integrity, and company spirit. Through our programs, individuals receive the tools to overcome their alcohol/drug dependencies and learn to manage co-occurring disorders. The Customer Service Manager will be responsible for hiring, supervising, coaching and developing the call center team, which is the first point of contact for prospective clients. Focused on ensuring clients smooth transition into our programs. Responsibilities: Maintain and continue to develop highly engaged team through principals of servant leadership and other methods. Conducting one-on-one coaching sessions with Customer Service Reps Administrative supervisory tasks (e.g., timecards, scheduling, PTO approval, personnel actions) Complete and deliver performance reviews in addition to providing ongoing feedback and development Implements training to ensure staff is updated on service offerings, standard customer response procedures, facility policy updates and procedures. Partner with HR and Director on department staffing, including attrition monitoring, hire CSR reps and coordinate training. Monitor team and individual performance to include metrics (e.g., call time, conversation percentage.) and integrity of customer service-orientated conversations through live call monitoring. Monitor trends related to the customer service department and implement action plans to increase performance. Ensure client safety and satisfaction is the #1 priority above all else. Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses. Able to maintain and improve call center operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, and completing system audits and analyses. Monitor client pipeline and trends to ensure streamlined process Ensure smooth client handoff to the Admissions Coordinator team Prepare Call Center team performance reports for leadership Monitor open leads for prospective clients Execute the recovery of lost clients Decision making by implementing insurance knowledge Meet and exceed budgeted sales quotas Follow qualified leads timeline to admissions coordinators Additional duties and responsibilities as assigned Minimum Requirements: 2 - 3 years of experience leading people in phone sales and/or customer service environment. Demonstrated ability to identify performance gaps and coach to those gaps to increase performance. Clear and concise verbal and written communication skills. Ability to engage employees and create a positive team environment. Ability to stay calm under pressure and during sensitive situations. Ability to maintain confidentiality and understand HIPAA Preferred Qualifications: Management experience 5 years+. Familiarity with and knowledge of insurance, including structure, standards and eligibility. Knowledge of behavioral health and/or healthcare industries Experience with Salesforce or comparable CRM Benefits: PTO, Holiday, & Sick Time Health, Dental, & Vision Insurance Annual Bonuses based on KPI's Company Paid Life Insurance Retirement Plan Colorado Residents: The salary range for this position is $80,000 - $90,000. Compensation is based on multiple factors including experience, education, relevant skills, and competencies. In addition to salary, a comprehensive benefits package including health and dental insurance, 401k, and paid time off are available. Sunshine Behavioral Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are searching for a professional customer service manager who speaks English and Spanish. This position is for a fast paced, high call volume environment for one of our clients. This client handles calls from both business customers and consumers. The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who have worked in various industries during their careers. Management are fun, creative, and focused on quality versus quantity when it comes to customers. Currently, they are focused on innovation in software systems and mobile capabilities.This business has tripled business in the last 3 years with profits up 5 fold. This client works with residential and commercial companies as well as contractors. Our client is a small company with between 40-50 employees and is located in North Denver. This client is ranked in the top 3 in their industry in Colorado and in the top 100 in the United States. Job Description The Customer Service Manager must be able to describe to internal stakeholders, individual contributors and customers how varying systems work together to deliver a service and product. This position also requires someone with strong organizational skills, high accountability for providing superior customer service. The individual must have the ability to develop relationships quickly and to build trust and loyalty among our clients, partners, and supporting internal departments. The Customer Service Team Manager must be able to think and adapt quickly to an ever-changing environment with complicated structures. The ideal candidate has an internal drive that will help them to continually improve our performance in running events for our customers. They will have full accountability to our customers for ensuring successful events. Some days, this Call center receives 100+ phone calls per day and the CSR Manager needs to be VERY hands-on to help answer phone calls and deal with escalated issues. Responsibilities: Provide ongoing leadership in a multi-product Customer Support environment. Staff Management for 4-5 people in CSR team Ensure staff alignment with departmental and company imperatives, expectations, deadlines and procedures. Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution-oriented recommendations. Ensure team members are receiving regular feedback as it relates to performance, expectations and career path through metric tracking. Organizational Support Perform process management by identifying outdated processes and documenting new processes. Assist with managing, communicating and implementing coordinator activities that are impactful to the Customer Services team. Ensure any changes are integrated into daily processes. Identify ways to drive operational efficiencies while continuing to provide a high level of quality customer service to our customers. Refine internal training paths for new and existing employees to ensure comprehensive, consistent, and thorough education is taking place. Ensure customer satisfaction as it relates to all elements supported by Customer Services. Ensure proper quality controls and tests are in place for those items. Handle any escalated customer issues , and ensure internal escalation processes are being adhered to. Assist with monitoring CS Key Performance Indicators to validate department efficiency and effectiveness. Oversee the implementation and maintenance of CS tools Ensure quality case management through Salesforce or other CRM Qualifications Experience Required At least three years of management experience required, with strong preference given to candidates with management experience in customer service Must have at least three years of experience working in a customer service environment Preferred: Bilingual in Spanish Skills Ability to lead and advocate for a team Excellent customer service skills Excellent verbal and written communications skills Ability to learn new, technical concepts and products quickly Ability to build and maintain strong, reliable relationships Strong at problem-solving and attention to details Effective time-management, planning and organizational skills Aptitude to effectively prioritize and complete multiple tasks Capable of working collaboratively with others in a team Ability to think and adapt in an ever-changing environment Proven talent to deliver high-quality, result-based work Education and Experience: Bachelor degree in related field, or equivalent in experience required Additional Information All your information will be kept confidential according to EEO guidelines. Bilingual candidates who are Spanish Speaking are encouraged to apply Location: Denver office-Located in North Denver Shift Hours: 6:30-3:30 or 7:30-4:30 M-F , no after hours or weekend work Benefits: Full time employees receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Company match (3%) on 401K, and more! Our employees also receive Paid Vacation, Holidays, etc. This position requires a drug test, background check, and reliable transportation. Interview Process : 1. Phone Interview with Recruiter and In person meeting Phone Screen with CSR Manager and HR Director 2. In person interview with CSR Manager, HR Director, and Management Team Start Date: Immediate pending clear background check and drug test

Job Description within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in Denver, Colorado, United States, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision, roadmap, and annual operating plan aligned to business goals. - Build and lead a high‑performing Customer Service team; set clear objectives and coach managers. - Own Customer Service KPIs and reporting; drive continuous improvement and operational excellence. - Establish scalable policies, processes, and tooling for Customer Service across regions. - Partner with executive leadership and cross‑functional stakeholders to deliver outcomes. - Manage budgets, vendors, and risk within the Customer Service portfolio. Requirements - 7+ years of progressive experience in Customer Service with 4+ years leading managers. - Proven track record building programs at regional or global scale. - Strong analytical skills; ability to translate data into decisions. - Excellent communication and stakeholder‑management skills. - Bachelor's degree required; advanced degree or relevant certification preferred. - Experience in professional services or recruitment industry is an advantage. To learn more about Keller, please see: ************************************************************************************* Benefits Competitive compensation: $115,000-$150,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. In order to be the best, we hire the best! Remarkable Benefits Offered by CoBank Careers with a purpose Time-Off Packages, 15 days of vacation, 10 paid sick days and 11 paid holidays Competitive Compensation & Incentive Hybrid work model: flexible arrangements for most positions Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance Robust associate training and development with CoBank University Tuition reimbursement for higher education up to $10k per year Outstanding 401k: up to 6% matching and additional 3% non-elective contribution Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution Associate Resource Groups: creating a culture of respect and inclusion Recognize a fellow associate through our GEM awards Job Description Provides general supervision for Trade Services team, including workflow, administrative oversight, technical expertise, associate coaching, feedback and functional participation. Ensures the effective and efficient delivery of Trade transaction processing, documentation and payment activities to meet the export and import letter of credit requirements. Responsible for team performance, task prioritization, team quality assurance, service level standards, on-time processing, and project completion. Essential Functions Oversees the daily activities of the Trade Services Export Processing team, ensuring that department Key Performance Indicators (KPIs) and customer expectations are achieved. Reviews and releases transactions. Collaborates with department manager and other supervisors to facilitate proper work load balance, high level of associate engagement, and adherence to business guidelines and processes. Serves as escalation point for processing and servicing issues identified by internal and external customers. Ensures that issues are resolved in a timely manner, and informs management as needed. Assesses the training needs and coordinates training opportunities for the team. Safeguards against documentation risk by evaluating staff's understanding of rules and regulations (UCP and ISBP), and providing ongoing coaching on proper interpretation and application. Supervises the process of document examination under export and import letters of credit for compliance, correctness and conformity. Processes export and import payments, and ensures GSM transactions meet regulation requirements. Reviews transactions for OFAC violations, and assesses validity of any flagged transaction, and determines if appropriate to waive or if further review is required by Compliance Monitoring. Serves as the subject matter exert for customer/partner delivery requirements for the team. Supervises staff. Sets performance standards, manages workflow, grants authorities, evaluates performance, and recommends personnel actions within delegated authorities. Consults with Human Resources as appropriate. Education High school diploma or GED required Work Experience 6 years of experience, preferably in the banking or financial services industry. required 5 years of experience in letters of credit preferred Physical Exertion Details Sedentary Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Travel Requirement Details Occasional Travel occurs infrequently (typically, once a month or less). About CoBank The typical base pay range for this role is between $89,600 - $110,160. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience. This position is eligible for a discretionary annual incentive program driven by organization and individual performance. The listed salary, other compensation and benefits information is accurate as of the date of this posting. This job will be posted for a minimum of five (5) business days or until the position is filled. CoBank reserves the right to adjust compensation for all positions and to modify or discontinue benefits programs at any time in its sole discretion, subject to applicable law. CoBank is a cooperative bank serving vital industries across rural America. The bank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states. The bank also provides wholesale loans and other financial services to affiliated Farm Credit associations serving more than 76,000 farmers, ranchers and other rural borrowers in 23 states around the country. CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations chartered to support the borrowing needs of U.S. agriculture, rural infrastructure and rural communities. Headquartered outside Denver, Colorado, CoBank serves customers from regional banking centers across the U.S. and also maintains an international representative office in Singapore. REASONABLE ACCOMMODATION We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including qualified individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or would like to request a reasonable accommodation for any aspect of the application process, including completing an application, interviewing, or otherwise participating in the employee selection process, please submit a request by emailing *********************. Include your contact information and specific details about your requested accommodation. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. CoBank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a leading Microsoft Partner and RSM US leverages' Microsoft's leading enterprise resource planning platform, Microsoft D365 Finance and Operations, and other Microsoft-centric tools to help customers stay competitive in a constantly changing environment. We are expanding our Managed Application Services team and looking for seasoned D365 BC/NAV functional consultant with experience in the financial and projects accounting areas. The ideal candidate has a strong finance background, enjoys being part of a team and working directly with clients and Microsoft. Dynamics 365 implementation or supporting services is a requirement. This team is responsible for supporting our implementation projects and well continuing with the client after go live. In this role, you will help mentor our team, assist clients in the implementation and support of Microsoft Dynamics D365 BC software as well as working directly with Microsoft on solving mission critical business situations. You will be working with a nationally dispersed team that is highly collaborative and a fun culture. Basic Qualifications: 7+ years of hands-on software implementation or supporting services experience with Microsoft D365 BC and NAV Strong accounting with Project accounting experience Understanding of ERP software and how it applies to business processes Excellent communication skills, written and verbal Strong analytical skills BS/BA in Finance or Accounting Preferred Qualifications: Technology skills Ability to work independently Strong business knowledge Dynamics D365 BC or NAV certifications highly desired This position follows a hybrid work model, requiring in-office presence twice per week and willingness to travel up to 25% At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $192,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

CRM Database Specialist Compensation: $44 - $47/hour Inceed has partnered with a great company to help find a skilled CRM Database Specialist to join their team! Join a dynamic team focused on modernizing technology within an environmental consulting firm. This opportunity offers a collaborative and flexible work environment, perfect for those who thrive in a family-friendly atmosphere. The role is open to enhance CRM systems and support the marketing team in streamlining processes. Key Responsibilities & Duties: Maintain and improve CRM data accuracy and organization Develop best practices for CRM tool usage Coordinate with departments to sync information into Uninet Design and run reports for business development metrics Support marketing team in CRM implementation Required Qualifications & Experience: 5+ years in project management with CRM implementation Experience with Unanet or similar CRM platforms Proven success in managing full lifecycle projects Nice to Have Skills & Experience: Experience in environmental, architectural, or engineering industries Unanet-issued certificate for Administrator Background in application development or systems integration Perks & Benefits: 3 different medical health insurance plans, dental, and vision insurance Voluntary and Long-term disability insurance Paid time off, 401k, and holiday pay Weekly direct deposit or pay card deposit Other Information: Hybrid work schedule Collaborative and friendly team environment If you are interested in learning more about the CRM Database Specialist opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.