Customer service supervisor jobs in Cottage Grove, OR

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Job Title: Customer Service Manager Department: Marketing Reports To: Sr. Director of Brands & Corporate Communications FLSA Status: Exempt Oregon Ice Cream seeks a Customer Service Manager responsible for providing effective, high-level service and communication for all customers, internal and external, by exhibiting excellent, accurate and detailed knowledge of company products and programs. Key Responsibilities: Customer Service Management Personnel manager for Customer Service Representatives Level 1 Lead for all day-to-day Customer Service issues, resolutions, and opportunities Resolve product or service issues by clarifying the customer's complaint; determining the cause of the issue, selecting, and explaining the best solution to resolve the problem, expediting correction or adjustment and follow up to ensure issue is resolved. Communicate to customers order changes and product shortages as they occur. Coordinate export documents as needed. Manage all Club orders from start to finish. Provide weekly open orders report to Production and Sales Teams. Gather information and analyze reporting package, with publication to executive team (dashboards, etc). Manage Relationship with Logistics Broker Lead cross functionally with warehouse and logistic teams to facilitate outbound transportation to our customers, optimizing truck capacity on a weekly basis. Determine solution for shipping issues in a timely manner. Manages freight claims and provides status updates to appropriate departments. Maintains daily and weekly reports regarding orders, and shipping manifest adjustments. Communication with Accounting Team Research shortage verifications (any short payment by Customer) provided by accounting and provide documentation and/or resolution. Support accounting during an audit by providing requested details and responding to questions regarding invoices. Validate invoices have processed when accounting has questions regarding customer aging. Assist with new customer setup by entering ship to location information into ERP system. Manage Third-Party Systems Manage EDI new customer set up, integration and act as liaison for day-to-day issue resolution. Collaboration & Communication Work closely with other teams to ensure a smooth order-to-delivery process. Gather daily, weekly, and monthly reports needed by executive team - for example, shortages, customer specific orders, fulfillment changes, etc. Collaboratively perform other duties as needed and directed to support the goals of the company. Qualifications: Bachelor's degree preferred; Minimum 5 years of customer service management experience; or overall equivalent. Food manufacturing or other CPG experience preferred. At least one year experience in customer service and order/data entry Knowledge of EDI process and integration Computer savviness: ERP experience preferred or a demonstrated ability to learn Proficient in Microsoft Office; specifically, Excel Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail Strong interpersonal skills and ability to communicate (verbal/writing) effectively at all levels and with all customers, internally and externally Demonstrated ability to self-manage, take initiative and be results oriented Ability to work flexible hours, including late nights and/or weekends as needed Work Environment: This position is onsite at OIC's manufacturing plant in Eugene, Oregon and with frequent use of a computer and related hardware. A person must be able to stand and/or sit; see, hear and talk; use hands to finger, handle or feel tools or controls; use hands and arms to reach. Ability to regularly lifting/moving up to 50lbs is also required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An office position, which may require sitting for long periods of time and significant amount of time in front of a computer entering data and preparing reports While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds . Special Requirements: May require overtime during peak season. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Oregon Ice Cream believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company. Oregon Ice Cream is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, citizenship status, age, disability, political affiliation or belief, or any other legally protected status. Page Break

Job Description Shawn Silvia Agency, LLC is a growing American Family Insurance agency built on integrity, accountability, and care. Our culture blends competitive spirit with genuine heart. We work hard, support one another, and take pride in exceeding expectations. We believe in empowering our team to think critically, take ownership, and lead with empathy. Every team member plays an essential role in our success, and every voice matters. When you join us, you're becoming part of a purpose-driven agency that values excellence, positivity, and trust. As an Insurance Customer Service Representative, you'll help clients protect their homes, cars, and futures with confidence and care. Youll manage customer inquiries, solve problems, and build lasting relationships while learning about the business from the ground up. This role is ideal for individuals who enjoy helping others, excel in positive environments, and take pride in delivering high-quality work. Base pay starting at $48,000 (higher for experienced applicants) Earn an additional $10,000+ through bonuses and incentives If you're ready to grow your career in a positive, high-integrity environment, apply today! Benefits Annual Base Salary + Commission + Bonus Opportunities Hands on Training Mon-Fri Schedule Paid Time Off (PTO) Flexible Schedule Career Growth Opportunities Weekends Off Evenings Off Supportive Culture Daily, Weekly, Monthly, Quarterly Bonus Opportunities Home / Work Life Balance Business Casual Attire Appreciation Lunches Paid Holidays Weekly Team Meetings Team Building Events Responsibilities Deliver outstanding customer service by responding to inquiries and solving problems efficiently Build positive relationships with clients by understanding their needs and recommending the right coverage Provide empathy and professionalism when handling sensitive or emotional situations Learn and apply knowledge of insurance products, risk management, and agency procedures Representing the agency at community events and outreach initiatives Requirements Friendly, professional demeanor with a consistently positive attitude Excellent communication and interpersonal skills Ability to empathize with customers and deescalate challenging situations Proficiency with Microsoft Office and digital tools Self-motivated with the ability to work independently and stay organized Must obtain insurance license within 60 days of employment (Licensing assistance available)

“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying. **PLEASE NOTE THIS IS AN IN-PERSON ROLE** Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: Answers incoming phone calls and faxes, takes customers' orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items Maintains open communication with patients/clients and referral sources Responds to patient/client questions and problems Services walk in customers as needed Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. Verifies medical necessity with physician Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract Verifies payer (with matrix), obtains authorization, expiration date Verifies patient demographics and prior equipment usage with patient Informs patient of financial responsibilities: copay, share of cost, deductible, etc. Enters data and each order (new or otherwise) in system accurately and in a timely manner Processes closet and on call orders as received Enters notes in appropriate areas of insurance, general, and authorizations in the computer system Process orders to shipping or dispatching for Technician or RT deliveries Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information Attends all departmental meetings, company meetings, and in-services Reports to work daily and is ready to work at the scheduled start time Works Saturday assignment as needed or scheduled Performs any other duties that may be requested by supervisor or management Understand and adheres to all of SuperCare Health company policies To remain knowledgeable to date on all products, guidelines and insurance coverage trends Maintain a professional safe and clean work environment. Understand and adheres to all of SuperCare Health company policies. Perform all other duties as assigned and required Must meet minimum of monthly goals Schedule- varying start times Fundamental Computer Skills Education and or Work Experience Requirements: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Detail oriented Proficiency in Microsoft Word, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines Strong organizational skills and detail oriented Location Roseburg, OR Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests What Rick's Medical Supply is About "We treat our customers like family. Rick's Medical Supply, Inc. has been the source for medical supplies and equipment in the Roseburg, OR area for over forty years because of our superior commitment to provide you with the absolute best in product quality and customer service. Our highly trained staff will help you make the best choices for your needs, while providing you with friendly service and expert advice. Every effort is made to ensure that your experience is as pleasant and efficient as possible. Stop by and see us! Our business is your good health." Connect With Us! Company Website ************************* Company Business Hours - 8:30 AM - 5:30 PM PST LinkedIn ******************************************************* Facebook ******************************************* Araceli Richardson - Jr. Recruiter LinkedIn

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws We do offer a 401k plan, but we do not provide employer contributions/match We offer a generous health benefits package for full time employees We offer a generous commission structure for employees through sales of monthly memberships We offer Paid Time Off (PTO) for full time employees Competition and milestone bonuses

JOB TITLE: Customer Service Associate - Part-TimeFLSA STATUS: Non-exempt HourlySHIFT SCHEDULE: Part Time JOB LOCATION: 317 Coburg Rd, Eugene, OR 97401REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) provides prompt, efficient, courteous, quality customer service. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES Provide friendly service to customers Greet and assist customers Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) Account for all monies, cigarettes, and lottery tickets on assigned shift Check the expiration date and face-off product Follow proper safety protocols and procedures REQUIREMENTS FOR CASHIERS: Must be able to work a varied schedule Minimum of 1 year of customer service experience Must have the ability to handle money accurately Must have strong attention to detail Must possess excellent verbal and written communication skills Must have excellent customer service skills Must be capable of effectively communicating with customers and co-workers Must be able to work independently and be self-motivated Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS Must be able to stand and walk for the duration of the shift Regularly lift and or move up to 20-50 pounds Must be comfortable working in a convenience store environment Must maintain a professional appearance and abide by the Dress Code Policy Must maintain a professional and friendly demeanor towards customers and fellow employees Daily exposure to gasoline and oil products Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)

Volkswagen Eugene is seeking a Service Advisor to join our growing team! The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. If you're passionate about cars and customer service, and you're looking for a dynamic and rewarding workplace, Volkswagen Eugene is the perfect place for you. Come aboard and help us continue to provide the best possible service to our customers! So, if you're ready for a new challenge and want to be part of a winning team, send us your resume today. We look forward to hearing from you! Benefits: Pay: $3,000 - $6,000 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Overtime Pay About Us: Exciting news, everyone! Volkswagen Eugene has found a new and improved location that will serve as our new home base. Our new facility is spacious, state-of-the-art, and fully equipped to provide our customers with the ultimate car buying and servicing experience. Our new location boasts a modern showroom with plenty of space for showcasing our extensive inventory of new and used vehicles. As members of the Sheppard Auto Group, we are highly motivated individuals that understand our personal and professional success is greatly enhanced when we are united. We are a caring, fun and trustworthy team who understand profitability and growth come from our customers. Together we make the promise to serve each other and our customers as individuals first and then take exceptional care of their automotive needs. Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Qualifications: Driver's License (Preferred) Dealership automotive knowledge required Volkswagen Automotive Service and CDK experience preferred Sheppard Auto Group is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We value diversity and encourage individuals from all backgrounds to apply.

Job Description HVAC Service Manager $90,000-$110,000/year with bonus potential up to $120,000 total compensation 120 Hours of Frontloaded PTO If you're a strong leader who knows how to build high-performing teams, elevate technician success, and deliver world-class service, this role is for you. At Reynolds Electric, Plumbing, Heating and Air, leadership is the foundation of great service. You'll join a company where people feel valued, supported, and proud of the work they do every day. Your guidance will help technicians grow, ensure customers receive exceptional service, and continue building a culture of professionalism and collaboration. Why You'll Love Working Here: At Reynolds, we're proud to have one of the most positive, professional, and team-focused cultures in the industry. Our service technicians operate like true professionals, consistently delivering high-quality work that exceeds customer expectations. As the HVAC Service Manager, you'll lead a team you can genuinely be proud of. Our management team is fully committed to your success. You'll have the tools, training, and support to build and maintain a high-performing service department, develop your team, uphold standards, and drive results. With nearly 65 years of reputation for quality and integrity, Reynolds is a place where you can feel proud to lead, contribute, and make a meaningful impact every day. What You'll Do as HVAC Service Manager: You will lead, mentor, and empower a team of service technicians to deliver best-in-class customer experiences while meeting operational and financial goals. Your role drives both team culture and business outcomes. What You'll Do Coach and develop your team of service technicians to meet key performance indicators, including sales conversion, average ticket, and sales per hour. Strengthen sales capabilities through proven techniques such as option-based selling, tech-generated leads (TGLs), and maintenance-to-monetization strategies. Build and maintain a positive, accountable, high-performing team culture that consistently exceeds customer expectations. Conduct field visits, support technicians on complex jobs, and ensure customers feel confident and cared for. Lead weekly service meetings and collaborate with leadership to align department goals and strategies. Use ServiceTitan (preferred) to monitor performance, analyze data, and adjust strategies as needed. Assist with recruiting by interviewing and selecting strong candidates to grow your team. Oversee onboarding and ongoing technical and service training for your team. Ensure safety compliance, adherence to processes, and accurate documentation. What You Bring 3+ years of team leadership or management experience, preferably in a service or technical environment. Proven ability to motivate, coach, and develop a team toward high performance. Confident decision-maker who handles challenges with professionalism and sound judgment. Excellent communication skills, with the ability to present clearly and follow through on commitments. Experience driving revenue, profitability, and technician success. Collaborative, team-first mindset and commitment to outstanding customer service. Experience with ServiceTitan is a plus but not required. HVAC experience and certifications (EPA 608, NATE, etc.) are helpful but not mandatory. What You'll Get Competitive Pay + Bonus Potential Salary range of $90,000 to $110,000 per year based on experience, with a bonus plan tied to gross profit targets. Top performers can earn up to $120,000 in total compensation. Financial Security 401(k) with a 3% company match and $20,000 company-paid life insurance, with options to add coverage for family members. Health & Wellness Medical, dental, and vision coverage for employees, with support for family coverage. Frontloaded PTO + Holidays Start your role with 120 hours of paid time off, plus 7-9 paid holidays per year. Training & Development Ongoing leadership, technical, and professional development opportunities to help you grow. You'll be part of a team that recognizes effort, celebrates achievement, and supports continuous improvement. Join a Team You Can Be Proud Of At Reynolds, your leadership makes a difference. You'll guide a team that respects your expertise, drive results that matter, and shape a service department that delivers excellence every day. See why we were named one of the 100 Best Places to Work in 2024 and 2025. Apply today and take the next step in your career with a company that values your impact and growth.

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role's responsibility and will be results-driven and focused. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth. Responsibilities Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates Organize workflow and ensure that employees understand their duties or delegated tasks Monitor employee productivity and provide constructive feedback and coaching Receive complaints and resolve problems Maintain timekeeping and personnel records Pass on information from upper management to employees and vice versa Prepare and submit performance reports Decide on reward and promotion based on performance Hire and train new employees Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises Requirements Proven experience as supervisor or relevant role Familiarity with company policies and legal guidelines of the field Ability to learn a variety of job descriptions Excellent communication and interpersonal skills Outstanding organizational and leadership skills Good knowledge of computers and functions

Job DescriptionDescription: Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as an Amazing Workplace. With over 60 years of success and growth and 13 locations across Washington, Oregon, Nevada, Arizona, and California, we're expanding our team of over 350 professionals. At RV Country, we're more than just a dealership; we're a community dedicated to making a difference in the lives of both our customers and employees. Join us and be part of an exciting journey! RV Country is looking for a strong committed Service Manger to create an environment which controls efficiency, internal cost, profitability and can maintain positive employee relations. This is a 100% travel position as part of our Traveling Show Team - you'll be on the road full-time representing RV Country at shows and events across the region. The Service Manager carries out responsibilities by building customer relationships, operating their department at maximum production, creating a motivating work environment and properly managing the assets of the department. This is a great opportunity if you're driven and experienced in the RV and/or Automotive field and possess the ability to be systematic and process driven. Job Responsibilities Lead daily operations of the service center, overseeing workflow, technician scheduling, and work order management from diagnostics through invoicing or claims. Provide strong leadership and support for service employees, including coaching, conducting meetings, and participating in recruitment and performance reviews. Deliver exceptional customer service by maintaining clear communication throughout the service process and upholding company service standards. Use extensive RV product knowledge to support technicians, resolve issues, and ensure high-quality service. Collaborate with management on continuous improvement initiatives, including safety, training, and technical updates. Monitor customer satisfaction metrics (CSI and NPS) and implement strategies to maintain or exceed company goals. Qualifications Understand the service process. Analysis/problem solving skills. Team leadership and motivation skills to the service staff. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Requirements: Education and Experience Minimum 3-5 years of experience in RV or Auto service operations Experience in a leadership role with demonstrated ability to motivate and manage people. High school diploma or GED required - additional business coursework preferred Benefits Medical, dental, and vision insurance 401K with company match PTO Great company culture Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, to stand and to walk. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job DescriptionDescription: Now seeking an experienced Service Manager for Kendall Ford in beautiful Eugene, Oregon! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award winning team! What we offer: Competitive pay plans - Annual wages range from $180,000-$250,000! Relocation packages Professional Growth and leadership development training Experienced technicians and advisors State of the art facility Quarterly fixed ops meetings company wide Support from multiple dealerships and Service Managers within the Kendall family Large loyal customer base Medical, Dental and Vision insurance Life Insurance 401K plan As Service Manager you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department. A valid driver license and good driving record is required. Who we are: Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene, OR. We have dealerships in Oregon, Washington, Idaho, Montana and Alaska. We've been selling and servicing cars in the Pacific Northwest since 1937! Our mission at Kendall is simple: To deliver an unrivaled customer experience. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us - our valued team members and clients! Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great! Requirements: Qualified candidates will have prior experience as an Automotive Service Manager and a proven track record of success. Required schedule will include extended work hours when needed, at times without advanced notice. Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required. Carrying and lifting occasionally required up to 20lbs.

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at West Lawn Memorial Park in Eugene, OR. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: * Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures * Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales * Completes contracts and other documents as required to provide sales and customer service in accordance with company policies * Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths * Sets appointments and makes presentations in prospective client family homes to sell prearrangements * Attends visitations, funerals, and interment services of client families * Attends sales meetings and group sales activities as directed * Provides client family services supporting the primary outside sales responsibility * Maintains records of personal sales activity and performance results in the manner prescribed by the company * Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: * High school diploma or equivalent * Strong preference for some formal training in business or business-related areas * Experience in commissioned sales is strongly preferred * Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) * Valid state-issued driver's license with a clear driving record * Must have the ability to travel independently Team Member Benefits Include: * Sales commission schedule * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability #ENT2023

Currently looking for a Reliable and knowledge Service Advisor that helps assist the General Manager with daily duties. Responsibilities for Service Writer: Provide excellent customer service from intake to release of vehicle, and perform any additional follow up Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan Advise the customer on the auto repairs that you recommend and offer a pricing quote Communicate with parts sellers and technicians to make sure everything needed is on hand Provide updates to customers as their work is completed Answer detailed questions about services performed and price information Maintain customer records by keeping all files organized Schedule appointments over the phone Qualifications for Service Writer: Basic math and accounting knowledge Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding Advanced computer and data-entry skills Organizational and record-keeping skills Ability to stand, walk, sit and lift up to 25 pounds Have a teamwork mindset in the workplace and accept feedback on your work Understand the typical format of company schedules in order to manage time efficiently Ability to multitask, work in high-stress settings Can work Saturday's Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

Department: SSEM Continuing and Professional Education Appointment Type and Duration: Regular, Ongoing Salary: $45,000 - $55,000; Commensurate with experience Compensation Band: OS-OA05-Fiscal Year 2024-2025 FTE: 1.0 Application Review Begins November 14, 2024; Position open until filled Special Instructions to Applicants Please submit a cover letter, resume with educational and professional experience, and contact information for 3 professional references with your online application. Department Summary University of Oregon Continuing and Professional Education (CPE) connects UO with regional communities. Working in partnership with UO schools and colleges, selected vendors, and national credentialing associations, CPE serves the public by enabling learning outside of the traditional university setting. Participants do not have to be admitted students at the University of Oregon to participate in CPE programs. Individuals can access vibrant professional development opportunities, lifelong learning enrichment courses, and community engagement activities that serve nearly 5,000 participants annually at local continuing ed programs. Through CPE's mission to produce or aid in the delivery of educational programs for purposes of lifelong learning and professional development, the Conference Services sub-unit provides an important resource to this mission in two ways: first, by providing specialized operational support to academic departments, individual faculty members in their hosting of on-campus events and noncredit workshops, or other auxiliary units (e.g. UO Housing); second, by providing technically-sophisticated and integrated conference management and customer service solutions to externally-facing professional associations for the administration and production of educational conferences and tradeshows (both small and large-scale: 10,000+ attendees). Continuing and Professional Education programs are self-supported and fee-based; they do not use state dollars. CPE reports to the Division of Student Services and Enrollment Management. Position Summary The Registration service area within Conference Services is responsible for fulfilling the attendee registration function for all contracted events and meetings. Members of the service area deliver a full range of registration services. These services include but are not limited to web-based registration, badging, automated communication development, email/chat/phone customer service, client relations, and onsite event logistics. The Submission Review service area within Conference Services facilitates session content management for contracted events and meetings. Members of this service area deliver a full range of content administration including, but not limited to managing online submission and review, session scheduling, speaker management, data-driven web and mobile content delivery, and onsite session logistics management. The position of Registration and Submission Review Services Manager will have responsibilities across both service areas. The manager will function as the primary client liaison for the fulfillment of registration and session submission content-related needs across numerous events and meetings. The manager is responsible for the development of web-based registration and session submission/review forms in collaboration with the Conference Services IT department. The manager will lead project teams in the delivery of registration and speaker and/or presenter customer service, and data management. The manager will be responsible for onsite registration processes and session room logistics management, including registration area design, staff scheduling, and vendor management (e.g. Mobile Application providers, AV companies, facilities, General Service Contractors) for a variety of events and meetings. The Registration and Submission Review Services Manager has a strong facility for system thinking to support the integration of our systems with external membership databases and envisions technical solutions in collaboration with clients and IT. Candidates in this position must be able to travel 30-45 nights per year to event locations. This position will report to the Associate Director of Conference Services. The manager serves as a lead work/oversight supervisor to students and staff and utilizes strong leadership skills to direct cross-departmental work teams in relation to specific project delivery. Minimum Requirements • Bachelor's Degree or equivalent education and experience in the meeting planning/events industry. • Two years of experience in the events industry, management of database integrations, management of event logistics, and/or client representation. Professional Competencies • Excellent oral and written communication skills. • Experience in team leadership and employee supervision. • Ability to lead teams in the management of multiple tasks on varying timelines. • Ability to navigate database systems and web-based tools. Preferred Qualifications • Experience leading an events team on fulfillment from project inception through onsite deployment. • Three or more years in client representation, preferably with associations • Experience managing suppliers. • Meetings certification or relevant coursework. FLSA Exempt: Yes All offers of employment are contingent upon successful completion of a background check. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************

Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. Accountable for the effective management of appeals clinical staff. Responsible for hiring, training, coaching, counseling, and evaluating team member performance. May be called upon to perform routine day-to-day program functions. Actively participate in program development and implementation. Supervise and provide guidance to direct reports and other department staff regarding company policies, procedures, and operations. Manage the quality and productivity of team tasks and workflow as they relate to both assigned functions and the overall effectiveness of the Health Services team. Work to resolve issues and improve processes and outcomes. Essential Responsibilities: Take a leadership role in the development, implementation, and ongoing operation and maintenance of assigned programs, services, or functions. Improve the performance of the department through effective oversight and coaching of team members, managing team performance and improving processes and outcomes. Monitor daily workflow and caseloads and other work processes of team to assure appropriate distribution and processing of tasks. Responsible for the orientation and training of new hires. Provide ongoing supervision, training, evaluation, and leadership to assigned team members. This may include annual reviews, involvement in promotions and/or terminations of employees. Participate in hiring decisions in concert with Appeals and Grievance Director and HR. Monitor and evaluate team assignments relating to volumes, timelines, accuracy, customer service, and other quality and performance measures, and take actions as appropriate. Assist with process improvement and work with other departments to improve interdepartmental processes. Utilize LEAN methodologies for continuous improvement. Monitor key performance indicators and identify improvement opportunities. Serve as liaison with other PacificSource departments or community partners to coordinate optimal provision of service and information. Serve on various internal and external committees as required or designated. Document and report any pertinent communications back to the team or department. Utilize and promote use of evidence-based medical criteria. Maintain modified caseload consistent with assigned responsibilities. Facilitate investigation and resolution of process-related issues as needed. Facilitate conflict resolution, including interfacing with affected departments and individuals, as appropriate. Oversee and assist in providing exceptional service and information to members, providers, employers, agents, and other external and internal customers. Provide backup to other departmental teams or management staff, as needed. Supporting Responsibilities: Meet department and company performance and attendance expectations. Relate new or revised policies, procedures and/or processes to team members to ensure they have the most up‐to‐date and current information. Facilitate team operations by discussions through the sharing of information and knowledge, identification of teamwork issues, development of problem‐solving recommendations, and recommendations of standardizing Health Services operations. Represent the Appeals and Grievance Department, both internally and externally, as requested by Appeals and Grievance Manager and/or Director. Perform other duties as assigned. Work Experience: A minimum of five years clinical experience required. Minimum of three years direct health plan experience in the following areas: utilization management, grievance and appeal, or claims review strongly preferred. Prior supervisory experience preferred. Education, Certificates, Licenses: Registered Nurse/Licensed Social Worker with current appropriate unrestricted state license. Within 6 months of hire licensure may need to include Oregon, Montana, Idaho, Washington and/or other states as needed. Knowledge: Knowledge of health insurance and state mandated benefits. Thorough knowledge and understanding of medical procedures, diagnoses, care modalities, procedure codes (including ICD-10, HCPC CPT codes). Effective adult education/teaching and/or group leadership skills. Ability to deal effectively with people who have various health issues and concerns. Strong analytical and organizational skills with experience in using information systems and computer applications. Flexible to meet the departments changing needs Ability to develop, review, and evaluate utilization and case management reports. Good computer skills including experience with Word, Excel, and PowerPoint. Ability to use audio-visual equipment. Ability to work independently with minimal supervision. Competencies Building Trust Building a Successful Team Aligning Performance for Success Building Customer Loyalty Building Strategic Work Relationships Continuous Improvement Decision Making Facilitating Change Leveraging Diversity Driving for Results Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 5% of the time. Skills: Accountable leadership, Collaboration, Communication (written/verbal), Critical Thinking, Decision Making, Influencing, Listening (active), Organizational skills/Planning and Organization Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

Benefits: 401(k) Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Health insurance At Furry Land Mobile Grooming, we are one of the largest mobile grooming franchise companies in the nation, with operations nationwide and continuous growth. Our mission is to ensure pets lead healthy and comfortable lives. We are dedicated to our animals, our clients, and our team. When our pets inspire us to be more loving and caring, it's no surprise that our grooming team embodies those qualities. Join us and experience a career that loves you back! Benefits/Perks Flexible Schedule Paid Time Off Professional Development Assistance Tips and Bonus Opportunities State-of-the-Art Mobile Grooming Vans Top Industry Compensation Scheduling and Routing Assistance Job Summary Are you passionate about providing exceptional grooming services while leading a community that works together for the love of our furry friends? Furry Land Greensboro/Highpoint is seeking a skilled and enthusiastic Lead Groomer to join our team. We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient grooming process for both pets and their owners. Lead Groomer Responsibilities Onboarding and Training: Welcome new associates and groomers, ensuring completion of all training requirements and annual safety certifications. Mobile Grooming: Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Greensboro area. Professional Services: Provide top-notch grooming services, including bathing, brushing, trimming, and styling according to customer preferences and breed standards. Business Development: Collaborate on local business growth and advertising strategies and oversee their execution. Vehicle Maintenance: Ensure vans are properly maintained, serviced, and registered, overseeing any required repairs. Appointment Management: Schedule and manage appointments, ensuring timely arrivals and maximizing productivity. Customer Service: Address client inquiries and concerns with a friendly and professional demeanor. Lead Groomer Requirements Proven experience as a professional pet groomer with a deep understanding of various grooming techniques, breed-specific cuts, and coat types. Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently. Passion for working with animals and the ability to handle pets of all sizes, temperaments, and breeds. Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service. Strong attention to detail and the ability to consistently deliver high-quality grooming services. Ability to work independently and manage time effectively to meet appointment schedules. Ability to handle and lift all breed sizes. Flexibility to work weekends, holidays, and occasional extended hours based on customer demand. Certification from a reputable grooming school or a similar grooming qualification is highly desirable. A minimum of one year of experience in all breeds of grooming is required. Experience supervising partners or demonstrating an aptitude for training, motivation, sales techniques, and analytical abilities is preferred. Previous supervisory and retail experience is preferred. Compensation: $40,000.00 - $70,000.00 per year Join Our Team Working at Furry Land is not just a job; it's a community of those who work together for the love of pets. Apply now to join our team and experience a career that loves you back! Equal Opportunity Employer Furry Land is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18. Compensation: $40,000.00 - $70,000.00 per year Furry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we're dedicated to ensuring the lives of pets are healthy and comfortable. We're dedicated to our animals, our clients, and our team. Working at Furry Land is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Furry Land Mobile Grooming Corporate.

Job Title: Customer Service Manager Department: Marketing Reports To: Sr. Director of Brands & Corporate Communications FLSA Status: Exempt Oregon Ice Cream seeks a Customer Service Manager responsible for providing effective, high-level service and communication for all customers, internal and external, by exhibiting excellent, accurate and detailed knowledge of company products and programs. Key Responsibilities: Customer Service Management Personnel manager for Customer Service Representatives Level 1 Lead for all day-to-day Customer Service issues, resolutions, and opportunities Resolve product or service issues by clarifying the customer's complaint; determining the cause of the issue, selecting, and explaining the best solution to resolve the problem, expediting correction or adjustment and follow up to ensure issue is resolved. Communicate to customers order changes and product shortages as they occur. Coordinate export documents as needed. Manage all Club orders from start to finish. Provide weekly open orders report to Production and Sales Teams. Gather information and analyze reporting package, with publication to executive team (dashboards, etc). Manage Relationship with Logistics Broker Lead cross functionally with warehouse and logistic teams to facilitate outbound transportation to our customers, optimizing truck capacity on a weekly basis. Determine solution for shipping issues in a timely manner. Manages freight claims and provides status updates to appropriate departments. Maintains daily and weekly reports regarding orders, and shipping manifest adjustments. Communication with Accounting Team Research shortage verifications (any short payment by Customer) provided by accounting and provide documentation and/or resolution. Support accounting during an audit by providing requested details and responding to questions regarding invoices. Validate invoices have processed when accounting has questions regarding customer aging. Assist with new customer setup by entering ship to location information into ERP system. Manage Third-Party Systems Manage EDI new customer set up, integration and act as liaison for day-to-day issue resolution. Collaboration & Communication Work closely with other teams to ensure a smooth order-to-delivery process. Gather daily, weekly, and monthly reports needed by executive team - for example, shortages, customer specific orders, fulfillment changes, etc. Collaboratively perform other duties as needed and directed to support the goals of the company. Qualifications: Bachelor's degree preferred; Minimum 5 years of customer service management experience; or overall equivalent. Food manufacturing or other CPG experience preferred. At least one year experience in customer service and order/data entry Knowledge of EDI process and integration Computer savviness: ERP experience preferred or a demonstrated ability to learn Proficient in Microsoft Office; specifically, Excel Excellent organizational skills, ability to prioritize multiple priorities and strong attention to detail Strong interpersonal skills and ability to communicate (verbal/writing) effectively at all levels and with all customers, internally and externally Demonstrated ability to self-manage, take initiative and be results oriented Ability to work flexible hours, including late nights and/or weekends as needed Work Environment: This position is onsite at OIC's manufacturing plant in Eugene, Oregon and with frequent use of a computer and related hardware. A person must be able to stand and/or sit; see, hear and talk; use hands to finger, handle or feel tools or controls; use hands and arms to reach. Ability to regularly lifting/moving up to 50lbs is also required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An office position, which may require sitting for long periods of time and significant amount of time in front of a computer entering data and preparing reports While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Special Requirements: May require overtime during peak season. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Oregon Ice Cream believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company. Oregon Ice Cream is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, citizenship status, age, disability, political affiliation or belief, or any other legally protected status. Page Break

Job DescriptionCall Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities. Powered by JazzHR fx S5DmBXt7