Customer service supervisor jobs in Draper, UT

We're hiring for a major banking client that's hiring Series 7 Customer Resolution Consultants to support high-profile clients. This is a hybrid contract role based in Salt Lake City, UT and it offers an excellent path into one of the top financial institutions. Role Highlights: Location: Salt Lake City, UT Contract Duration: 6 to 24 months Pay Rate: $33/hour License Requirement: Active Series 7 (or expired within the past 18 months) Start Date: October (immediate hire) Conversion Rate: 70% of consultants go full-time If you or someone in your network may be interested, please apply!

Export Customer Service (Full Time Position) *This is a full time, onsite position located in greater Salt Lake City* CaroTrans is looking for enthusiastic, proactive and motivated individuals to join our ever growing team across the USA. We're in the business of global logistics, but that doesn't mean you need to have studied this or have experience in the industry. If you have a positive attitude and you're willing to learn, then one of our entry level positions could be perfect for you! We'll teach you everything you need to know about global logistics, while developing your skills in the business world. CaroTrans provides logistics solutions to a wide range of customers. We import, export, warehouse and transport wholesale goods around the country and world! This is a dynamic and fast paced industry where every day presents new challenges. What will your role be? We are looking for people who fit the CaroTrans culture, not a particular job. Your role will be in the realm of export operations and can cover a range of different tasks within this function such as: Customer service Operations Pricing From here, you have the ability to progress into roles with more responsibility based on your drive and ability. The Candidate · You are graduated with a bachelors degree - any major · You have a positive and enthusiastic attitude · You take responsibility and have a solution focused, pro-active approach · You combine attention to detail with the necessary analytical skills and required conviction · You are looking for a long term relationship in a company where you can develop and grow your career Why CaroTrans? · A 'family' culture in a stimulating, pragmatic and commercial environment · A development program with a high degree of autonomy and plenty of room for personal initiatives · A dynamic and exciting international market and organization which provides the ambitious professional with many opportunities Apply now!

Job Title: Customer Service Representative Pay Rate: $19.35/hour Job Type: Part-Time: Contract to Hire This role includes 1.5 weeks of training to prepare you for success. You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease. What you'll do: Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare Support and cultivate office culture that aligns with Client values and incorporates the outstanding aspects of the team Reporting into a Team Lead, this will be an essential role at Client Your skills include: Have outstanding interpersonal communication skills, both written and verbal, and will use this to navigate sophisticated and moving member inquiries You have the ability to adapt well in a fast-paced high volume environment to deliver personalized and eloquent member service Ability to learn new software programs and adapt quickly to new processes You are technologically savvy Maintain composure and compassion when balancing a high volume of tasks Nice to have: 1+ years of experience in a fast paced work environment 1+ years experience in customer-facing role Bilingual (English/Spanish) is a plus Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The Poulton Associates/Wright Flood team is offering a great opportunity for someone who works well in a team environment, enjoys providing excellent customer service, takes initiative, meets deadlines and has a strong desire to excel. This key member of our Client Support Team will work within a group of similarly minded professionals to help retail insurance producers across the country write, retain and service the catastrophe insurance policies available at our wholesale web site, ******************** The applicant will be using our 100% on-line platform to make placing flood, earthquake and landslide insurance fast and easy for independent insurance agents. To be successful in this role, the applicant must: Build and maintain professional, productive working relationships with fellow Support Team members, Brokers/Producers and Clients Have knowledge of insurance practices Identify customer needs and recommend solutions Be able to diffuse escalated situations Demonstrate strong verbal and written communication skills Be a team player who can work independently Stay abreast of new products, procedural changes and market trends Demonstrate excellent time-management skills and manage multiple concurrent projects with shifting priorities Job Functions: Service new and existing retail producers and their staff members Respond to and resolve retail producers and client concerns and inquiries Manage the marketing process, coordinating with retail producers to help them make best use of the on-line platform Deliver recommendations to retail producers as to the coverage features of our products Comply with internal systems, processes and procedures Provide support on other tasks as assigned Requirements: HS Diploma or equivalent Proficiency in Microsoft Windows, Word, Excel, Outlook Client 1-3 years of Call Center experience 1-5 years of experience in servicing personal or commercial lines property and casualty insurance accounts is a plus What We Offer: Paid Time Off (PTO) Paid Holidays Generous benefits package including health, dental, vision, 401(k), etc. Employee Stock Purchase Plan Tuition Reimbursement Student Loan Repayment Program Poulton Associates/Wright Flood is an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Job Description About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement. Key Responsibilities: Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment. Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues. Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs). Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization. Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience. Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions. Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction. Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues. Qualifications: Bachelor's degree in business, marketing, or a related field (or equivalent experience). 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations. Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment. Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools. Experience leading digital transformation initiatives and leveraging technology to improve customer support operations. Excellent communication, interpersonal, and problem-solving skills. Ability to think strategically, analyze data, and make data-driven decisions. Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. A passion for customer service and a commitment to delivering exceptional customer experiences. Comfortable challenging the status quo and driving innovation in customer support practices. Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration. Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives. #ZR Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations. We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society. Job Posted by ApplicantPro

About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About This Role We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes. (We are in the office Monday - Thursday, WFH on Fridays.) What You Will Be Doing Retention & Revenue Protection Achieve ARR Retention goals set by Success Leadership Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns. Make a minimum of 25 outbound dials per day to connect with customers considering cancellation. Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions. Maintain professional, consultative, and persuasive communication across phone, email, and other channels. Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction. Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions. Track and report on save rates, churn reasons, and revenue impact to leadership. Maintain accurate records of customer interactions and outcomes in CRM systems. Follow structured save-playbooks while contributing to process improvement and new retention tactics. Skills & Qualifications 2+ years in Customer Success, Retention, Account Management, or similar customer-facing role. Proven track record of meeting or exceeding revenue retention or quota goals. Strong phone presence with excellent negotiation, persuasion, and objection-handling skills. Comfortable managing high-volume customer queues while delivering quality conversations. Ability to analyze data and articulate actionable insights to improve customer outcomes. Proficiency with CRM and customer success platforms (Salesforce) Our Company Values We Hope You Showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect Offers! Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.

Full-time Description The Customer Service Manager (CSM) plays a critical leadership role within the market's Customer Service Team, overseeing daily operations while driving performance and service excellence. This position requires a highly motivated and results-driven individual with exceptional management and leadership skills, capable of inspiring and holding the team accountable to high standards. The ideal candidate will bring a proven track record in project management, process improvement, and procedure development, demonstrating the ability to proactively identify opportunities, implement solutions, and ensure operational consistency. The CSM is responsible for coaching, mentoring, and developing team members, setting measurable service goals, and fostering a customer-centric culture. Key responsibilities include managing branch operations, leading new employee onboarding, evaluating training needs, and instilling accountability throughout the team. The CSM must lead by example, uphold compliance with all regulatory requirements and Bank policies, and collaborate effectively with production and support teams to enhance the overall customer experience. Requirements Essential Duties & Responsibilities Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive, and exceptional service in accordance with the Bank's customer service standards. Hire quality customer centric team member that fits Bank's job description expectations. Have a sense of urgency in planning, assigning, and coaching up to meet company goals; address complaints and resolving problems in a timely manner. Keep manager abreast of issues and if necessary, build appropriate timelines with commitments of correct performance behavior. Manage and lead day-to-day branch operations to ensure all aspects of compliance monitoring, and transaction reviews for wires, garnishments, cash balancing, large currency transactions and suspicious activity are completed timely. Proficient in understanding, executing, and training the requirements associated with opening complex and unique to simple business entity structured deposit accounts and treasury service products Foster a customer centric team by putting the customer needs first and ensuring policy, procedures and best practices are followed for a positive and exceptional customer service experience. Point of contact for branch facilities, including office supplies, key control, employee onboarding & offboarding, security training, alarm testing, branch currency & coin orders. Manage customer support for all deposit products and services; Be the point person for your team to troubleshoot and resolve issues; Dive deeper to understand root causes and resolve issues with the team as they arise. Utilize all applicable resources such as NB Help Desk, Fiserv ServicePoint, internal guides & procedures, and other available platforms. Review employee timecards, edit, correct, and approve each pay period; monitor employee leave time to insure it is being used according to company policy; conduct performance reviews; prepare disciplinary documentation when appropriate; Hire and interview new employees. Process exception items for NSF, stop payment, hold and non-post transactions in a timely manner and communicate to Operations Support team to ensure Bank does not take a loss due to untimely decisions. Ensure all branch certifications are completed within the assigned timeframes. Adhering to the Bank's policies and supporting Management decisions and goals in a positive, professional manner. Perform other duties as assigned. Required Qualifications Bachelor's degree in Finance, Business, or other related area; or 5-7 years equivalent work experience Exceptional oral and written communication and interpersonal skills consistent with requirements to be successful in coaching, mentoring, and building a customer-centric team Working knowledge of deposit and treasury products and services typically used by companies in the small-to-medium size (SME) business segment Effective leadership skills Effective written and verbal communication skills Strong problem-solving techniques Preferred Qualifications Ability to organize and prioritize tasks and projects at an individual level under a variety of conditions and constraints with minimal guidance Thorough knowledge of deposit services and other banking services Thorough knowledge of deposit policies and procedures, understanding of banking rules, regulations, laws and all policies and procedures including BSA and Patriot Act. Intermediate computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? We've Got You. We're not hiring for medical know-how - we're hiring leaders. If you can motivate a team, hit goals, and keep things running smoothly, you'll thrive here. Bring your leadership skills and personal drive to achieve key metrics and help others do the same, and we'll teach you the rest. The Role: Call Center Supervisor | Lehi, UT You'll guide a team that's all about creating a smooth, supportive experience for every caller. From training and coaching to handling escalations with care, you'll set the tone and keep the flow calm, professional, and productive. What You'll Be Doing: Lead a team that brings calm, concierge-level care Coach with heart-accountability, feedback, support, growth Handle tough calls with grace and a focus on solutions Use data and performance metrics to level up service Keep standards high and the patient experience world-class Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: Minimum 1 year experience as a customer service supervisor Background in call center environment is ideal Passion for helping patients and developing teammates Attention to detail and proven track record of achieving performance metrics Clear, confident communication Calm under pressure, quick with smart decisions Adaptable and driven by results Benefits Why You'll Love It: Build your skills in an environment driven by excellence Competitive pay based on experience Fast-growing company = big opportunities for career progression Luxe-level benefits: We cover 90% of medical, dental & vision 401(k) - because your future deserves self-care too 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge Bring your crew: referral bonuses when you refer great people

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

Job Description Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role! EXCELLENT BENEFITS Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station INTRIGUED? Apply now and be part of a family-owned business that values and celebrates its employees! YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m. Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success. REQUIREMENTS High school diploma or equivalency Fluent in the English language and ability to effectively communicate Possesses a cheerful attitude Good attendance and punctuality Ability to use basic mathematical skills and is computer savvy ABOUT OUR FAMILY AT YESSIO LLC Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture. If you think this full- or part-time customer service job with remote flexibility is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!

ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate the ICO Values. We are P³ ‐The Most Positive People on the Planet! Have you ever wanted to run a Command Post or send out troops to save the day? As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running smooth. It's a big job. Are you the one to take it on? General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Knowledge / Skills / Ability: Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting. Must be available for emergency calls nights and weekends as needed. Preferred Education and Experience: A high school diploma or equivalent and professional knowledge of business discipline are required. HVAC/R certification preferred. Ability to follow detailed oral/written instructions. Deliver SUPERIOR customer service. Ability to track and inventory material and parts Residential Standards To provide assistance by performing general maintenance duties, to include: Handle “on call" duties whenever needed. Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards. Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals. Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset. Keep the grounds and common areas clean at all times Handle “on call" duties whenever needed. Other duties as assigned. Community Inspections and Quality Assurance Review New construction walks as needed Walk with landscapers monthly to ensure outstanding curb appeal Quarterly trash shoot inspections, if applicable Annual walk with construction/management Prepare for HUD inspections Financial Performance Assist with bidding for new contracts Ensure completion of annual capital expense projects Maintain vendor/contractor relationships Implement strategies for decreasing maintenance related costs ICO Companies offers a competitive compensation package including monthly and quarterly bonuses, 401K, health, vision, dental and life insurance and discounted rent program.

Job Description ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate the ICO Values. We are P³ ‐The Most Positive People on the Planet! Have you ever wanted to run a Command Post or send out troops to save the day? As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running smooth. It's a big job. Are you the one to take it on? General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Knowledge / Skills / Ability: Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting. Must be available for emergency calls nights and weekends as needed. Preferred Education and Experience: A high school diploma or equivalent and professional knowledge of business discipline are required. HVAC/R certification preferred. Ability to follow detailed oral/written instructions. Deliver SUPERIOR customer service. Ability to track and inventory material and parts Residential Standards To provide assistance by performing general maintenance duties, to include: Handle “on call" duties whenever needed. Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards. Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals. Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset. Keep the grounds and common areas clean at all times Handle “on call" duties whenever needed. Other duties as assigned. Community Inspections and Quality Assurance Review New construction walks as needed Walk with landscapers monthly to ensure outstanding curb appeal Quarterly trash shoot inspections, if applicable Annual walk with construction/management Prepare for HUD inspections Financial Performance Assist with bidding for new contracts Ensure completion of annual capital expense projects Maintain vendor/contractor relationships Implement strategies for decreasing maintenance related costs ICO Companies offers a competitive compensation package including monthly and quarterly bonuses, 401K, health, vision, dental and life insurance and discounted rent program.

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA This position supervises the daily activities of the assigned department by coordinating in-service and ongoing education, monitoring quality control, and safety processes, hiring and training new staff, evaluating performance, and scheduling work shifts. Reporting staff operates in support of the patient/family and serves as a direct representative of the provider/clinic providing care during the visit. Staff has regular interaction with the patient/family and has a fundamental role in the coordination of medical treatment. This position is not responsible for providing clinical patient care. Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes. Responsibilities Supervises the daily operations of the department including the interviewing and hiring of staff, training, creation of work schedules, and work assignment distribution. Enforces the department's written standards of practice, policies and procedures, and initiates corrective action as necessary. Evaluates job performance to ensure department job standards are being maintained. Resolves problems, provides support, and expedites service to other hospital departments. Monitors safety and quality assurance functions by inspecting processes for completeness and accuracy. Maintains department records and prepares monthly reports. Monitors, orders and maintains stock of department supplies and equipment. Participates in hospital committees and meetings, as assigned. May assist in budget preparation. Performs additional duties of the department, as assigned. Knowledge / Skills / Abilities Ability to work flexible hours, including weekends and holidays. Ability to quickly learn new procedures and processes. Ability to prioritize and multi-task in a fast paced environment. Ability to develop relationships with patients, guests, and co-workers. Demonstrated knowledge of HIPAA regulations and ability to ensure patient information is guarded and respected. Demonstrated organization, human relations, and effective communication skills. Qualifications QualificationsRequired Associate's degree in a related field, or the equivalency. Three years of experience in a related area. Qualifications (Preferred) Preferred One year of experience in a supervisory capacity. Working Conditions and Physical Demands Employee must be able to meet the following requirements with or without an accommodation. This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects involving patient care or medical equipment. This position may be required to use a 6 foot step ladder. This position may stand for sustained periods of time and/or walk for long distances moving from one work site to another. This position may be exposed to chemical hazards. Physical Requirements Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Job Details Division: Nucor Rebar Fabrication Southwest Other Available Locations: N/A Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve. Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more. Basic Job Functions: Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Must adhere to Nucor's safety programs and standards. Demonstrate leadership consistent with Nucor's vision and values. Taking Care of our Customers by leading the following post-sale functions across the division: Detailing and Project Management - end to end coordination from order to cash. Control financial aspects of contracts to protect the company's interest and maintain good relationships with customers. Oversee efforts to ensure Nucor Rebar Fabrication fulfills contractual obligations on the assigned projects. Work closely with all departments, actively support, and drive our commercial strategy of creating value and getting paid through customer partnerships, differentiated products and solutions, profitable outcomes for our customers, and high-level project management. As an engaged member of the division management team, lead, develop, and execute on the business strategies including safety, quality, cost, productivity, profitability, and commercial excellence. This position will lead, model, nurture, and advance the Nucor culture. Produce monthly forecasting reports to see how well they're doing in achieving post-sales targets and budgets. Set objectives, provide coaching and monitor performance of the post-sale team. Assign all detailing work for (the location) to an appropriate detailer so that detailing can be done efficiently and in accordance with customers' delivery needs. Oversee the productivity and work quality of the detailers to ensure efficiency, accuracy, and quality of presentation. Manage the assignment of detailing to outside vendors so that high-quality purchased detailing is obtained at fair rates. Manage the contacts between detailers and customers' offices or job sites so that accurate information regarding delivery requirements is always at hand and so that problems can be resolved or avoided. Review all change orders to contracts being detailed in-house or by outside vendors for profitability, ensure customers are properly advised of, obtained approval, and invoiced in accordance with contractual requirements. Review all customer back-charges on contracts detailed in-house or by outside vendors; coordinate with sales personnel so that fair and reasonable settlements can be negotiated and so that similar problems do not repeat. Review and approve all invoices from vendors (post-sale) as required. Manage the performance appraisal process and recommend appropriate salary adjustments as needed for all detailing personnel. Provide consulting services to other Nucor Rebar Fabrication locations as appropriate. Manage the recruitment, hiring, orientation, and training of new detailer employees and support personnel. Keep apprised of any technological developments in detailing methodology and equipment and make appropriate recommendations to management so Nucor can detail as efficiently and effectively as possible. Produce reports as requested by management. Possess a thorough knowledge of CRSI and the Manual of Standard Practice. Perform other duties as requested by the Branch Manager. Minimum Requirements: Legally authorized to work in the United States without company sponsorship now or in the future. Vocational certificate in CAD design/drafting issued from an accredited school or college, or equivalent. At least ten years of experience as a rebar detailer or equivalent industry experience with at least six years' experience with the Nucor detailing system (Rebar CAD) or other CAD based detailing system. At least three years of experience as a supervisor of detailers Preferences: Two-year technical degree from an accredited school or college Special Demands: Work schedule may include hours beyond the normal business day. Travel will be required, including an overnight stay as needed. Must maintain strict confidentiality regarding personnel situations and certain customer and management information. Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace

Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role! EXCELLENT BENEFITS Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station INTRIGUED? Apply now and be part of a family-owned business that values and celebrates its employees! YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m. Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on our customers and driving our company's success. REQUIREMENTS High school diploma or equivalency Fluent in the English language and ability to effectively communicate Possesses a cheerful attitude Good attendance and punctuality Ability to use basic mathematical skills and is computer savvy ABOUT OUR FAMILY AT YESSIO LLC Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture. If you think this full- or part-time customer service job with remote flexibility is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you!

The Supervisor Respiratory Care Services is responsible for leading team members in the day-to-day operations, clinical practice in Respiratory Care Services, coordinating, along with evaluating projects and assignments. This accountability can include staffing, education, orientation, evaluation, counseling of employees, providing clinical expertise, consultation, and research. This position is accountable to insure timely, efficient, quality patient respiratory care to the customers, accepts and facilitates change. **Posting Specifics** + **Benefits Eligible** : Yes (Health, Vision, & Dental Insurance, 401(K), education assistance, + many more) + **Shift Details:** Full-time, 40 hours/week Day Shift, some weekends and holidays as needed + **Additional Details:** Position is for a Trach/ Vent Coordinator. **Bachelor's degree needed. This position needs at least 3 years of experience working with pediatrics in a critical care setting** + **Department:** Respiratory Therapy, Primary Children's Hospital SLC **Essential Functions** + Performs respiratory care procedures in response to patients' needs and physician orders within the Scope of Practice of the Respiratory Care Department. + Evaluates, monitors, and maintains patients care within established guidelines in the form of policies, procedures and protocols. + Seeks for and evaluates information acquired from other members of the interdisciplinary team, patient, family, physician, nursing, support staff, current research and others. + Uses assessment information and critical thinking skills while assessing the respiratory status of assigned patients through physical exam, review of history/physical and response to ordered therapies. + Collaboratively plans and prepares patients for further support needs once the current episode of care outcomes are met (i.e., teaching, referrals, and follow-up). + Independently performs the majority of procedures, assessments and interventions performed at the facility including advanced settings (as applicable). Participates within clinical program initiatives and processes and monitors outcomes. Supports standardization and implementation of department protocols, policies, and procedures for patient care delivery. + Evaluates patient response to interventions through review of achievement of goals, clinical outcomes, patient and family satisfaction. + Serves as a department and/or specialty care area representative on committees or task forces relating to area of expertise. + Develops and implements patient education plans when needed in relation to respiratory disease and equipment related to admission and discharge. Communicates operational theory to other health professionals and recommends the most appropriate technology to maximize patient comfort and safety. + Maintains timely, accurate records and documentation to satisfy department, hospital and legal requirements. **Minimum Qualifications** + Current state license to practice as a Registered Respiratory Therapist. + Valid/active NBRC credential. + Basic Life Support (BLS) for healthcare providers. + Specific certifications - PALS, ACLS, NRP. + 3 years of respiratory experience. **Preferred Qualifications** + Bachelor's Degree from an accredited institution (degree will be verified). + Supervisory, education, or leadership experience. **Physical Requirements:** + Ongoing need for employees to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. + Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. + Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) + May be expected to stand in a stationary position for an extended period of time. **Location:** Intermountain Health Primary Childrens Hospital **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $38.77 - $59.82 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

This role includes 1.5 weeks of training to prepare you for success. As a Member Advocate Contractor, you'll be the first point of contact to members. You will respond to high-volume, Tier 1 inquiries, guiding members through their new health benefits, answering account questions, and helping them navigate their benefits with ease. What you'll do: Get an introduction into health insurance, benefits and network plans to support tier 1 member questions and support Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare Support and cultivate office culture that aligns values and incorporates the outstanding aspects of the team Reporting into a Team Lead, this will be an essential role at Collective Health Your skills include: Have a want to help others with healthcare situations and have a resiliency mindset that can consistently create empathy with each and every one of our members Have outstanding interpersonal communication skills, both written and verbal, and will use this to navigate sophisticated and moving member inquiries You have the ability to adapt well in a fast-paced high volume environment to deliver personalized and eloquent member service Ability to learn new software programs and adapt quickly to new processes You are technologically savvy Maintain composure and compassion when balancing a high volume of tasks Nice to have: 1+ years of experience in a fast paced work environment 1+ years experience in customer-facing role Bilingual (English/Spanish) is a plus Prior healthcare experience High School Diploma/Bachelor's or Associate's degree preferred “Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”

About us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About this role We are seeking a highly motivated Customer Success Retention Specialist to join our team. This role is dedicated to reducing customer churn and preserving recurring revenue by actively engaging with customers at risk of cancellation. The ideal candidate is results-driven, thrives in high-volume customer interactions, and is passionate about problem-solving to deliver win-back and retention outcomes. What you will be doing Retention & Revenue Protection Save $65,000 in ARR per month through proactive engagement and retention strategies. Manage a pipeline of cancellation requests per month, working quickly to identify root causes and address customer concerns. Make a minimum of 25 outbound dials per day to connect with customers considering cancellation. Conduct empathetic, solution-oriented conversations to uncover business needs and propose tailored solutions. Maintain professional, consultative, and persuasive communication across phone, email, and other channels. Diagnose drivers of churn such as product gaps, pricing, or service dissatisfaction. Collaborate with cross-functional teams (Product, Support, Sales, CS) to escalate feedback and deliver customer solutions. Track and report on save rates, churn reasons, and revenue impact to leadership. Maintain accurate records of customer interactions and outcomes in CRM systems. Follow structured save-playbooks while contributing to process improvement and new retention tactics. Skills & qualifications 2+ years in Customer Success, Retention, Account Management, or similar customer-facing role. Proven track record of meeting or exceeding revenue retention or quota goals. Strong phone presence with excellent negotiation, persuasion, and objection-handling skills. Comfortable managing high-volume customer queues while delivering quality conversations. Ability to analyze data and articulate actionable insights to improve customer outcomes. Proficiency with CRM and customer success platforms (Salesforce) Our company values we hope you showcase See it, Solve it, Get it Done Build, Adapt, Win Unwavering Customer Obsession What Kenect offers Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members who can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and we believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.

Description: The Customer Service Manager (CSM) plays a critical leadership role within the market's Customer Service Team, overseeing daily operations while driving performance and service excellence. This position requires a highly motivated and results-driven individual with exceptional management and leadership skills, capable of inspiring and holding the team accountable to high standards. The ideal candidate will bring a proven track record in project management, process improvement, and procedure development, demonstrating the ability to proactively identify opportunities, implement solutions, and ensure operational consistency. The CSM is responsible for coaching, mentoring, and developing team members, setting measurable service goals, and fostering a customer-centric culture. Key responsibilities include managing branch operations, leading new employee onboarding, evaluating training needs, and instilling accountability throughout the team. The CSM must lead by example, uphold compliance with all regulatory requirements and Bank policies, and collaborate effectively with production and support teams to enhance the overall customer experience. Requirements: Essential Duties & Responsibilities Perform assigned duties in accordance with the Bank's Mission, Vision and Core Values; and provide the Bank's customers with timely, responsive, and exceptional service in accordance with the Bank's customer service standards. Hire quality customer centric team member that fits Bank's job description expectations. Have a sense of urgency in planning, assigning, and coaching up to meet company goals; address complaints and resolving problems in a timely manner. Keep manager abreast of issues and if necessary, build appropriate timelines with commitments of correct performance behavior. Manage and lead day-to-day branch operations to ensure all aspects of compliance monitoring, and transaction reviews for wires, garnishments, cash balancing, large currency transactions and suspicious activity are completed timely. Proficient in understanding, executing, and training the requirements associated with opening complex and unique to simple business entity structured deposit accounts and treasury service products Foster a customer centric team by putting the customer needs first and ensuring policy, procedures and best practices are followed for a positive and exceptional customer service experience. Point of contact for branch facilities, including office supplies, key control, employee onboarding & offboarding, security training, alarm testing, branch currency & coin orders. Manage customer support for all deposit products and services; Be the point person for your team to troubleshoot and resolve issues; Dive deeper to understand root causes and resolve issues with the team as they arise. Utilize all applicable resources such as NB Help Desk, Fiserv ServicePoint, internal guides & procedures, and other available platforms. Review employee timecards, edit, correct, and approve each pay period; monitor employee leave time to insure it is being used according to company policy; conduct performance reviews; prepare disciplinary documentation when appropriate; Hire and interview new employees. Process exception items for NSF, stop payment, hold and non-post transactions in a timely manner and communicate to Operations Support team to ensure Bank does not take a loss due to untimely decisions. Ensure all branch certifications are completed within the assigned timeframes. Adhering to the Bank's policies and supporting Management decisions and goals in a positive, professional manner. Perform other duties as assigned. Required Qualifications Bachelor's degree in Finance, Business, or other related area; or 5-7 years equivalent work experience Exceptional oral and written communication and interpersonal skills consistent with requirements to be successful in coaching, mentoring, and building a customer-centric team Working knowledge of deposit and treasury products and services typically used by companies in the small-to-medium size (SME) business segment Effective leadership skills Effective written and verbal communication skills Strong problem-solving techniques Preferred Qualifications Ability to organize and prioritize tasks and projects at an individual level under a variety of conditions and constraints with minimal guidance Thorough knowledge of deposit services and other banking services Thorough knowledge of deposit policies and procedures, understanding of banking rules, regulations, laws and all policies and procedures including BSA and Patriot Act. Intermediate computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands and talk or hear. The employee is occasionally required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl.