Customer Service, Dispatch, and Sales
Customer service supervisor job in Mukilteo, WA
Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate opening, we're actively building a network of qualified professionals for upcoming opportunities.
Benefits
Competitive Pay
Paid time off: Generous vacation, holidays, and sick leave
Health Insurance: Comprehensive medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Training and development: Ongoing opportunities for professional growth and advancement
Onsite Gym
Working for a company that values the employees, be apart of the Seatown magic
Why Join Our Talent Pool?
✅ Be the first to hear about new job openings
✅ Get exclusive updates on company news & hiring events
✅ Fast-track your application when positions open up
Who Should Apply?
✔ Experienced Customer Service, Dispatch, and Sales professionals
✔ Customer-focused individuals who take pride in quality workmanship
✔ Those interested in career growth and professional development
How to Apply
Submit your resume today, and we'll reach out when a role that matches your skills and experience becomes available!
#SEA
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
MS Dynamics 365 Functional Expert with Financial Services domain
Customer service supervisor job in Seattle, WA
Hi,
Send your resume to *********************
Title: MS Dynamics 365 Functional Expert with Financial Services domain and SME
On-site Work | Seattle, WA
Client: Novulis/Stefanini Group
MS Dynamics 365 Expert with Financial Services domain experience and must be hands on in F&O (Finance and Operations)
Customer Accounts Advisor
Customer service supervisor job in Everett, WA
The salary range for this role is $21.25 to $22.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Representative
Customer service supervisor job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Customer Service Delivery Advocate
Customer service supervisor job in Mercer Island, WA
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $24/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $24-$26 hourly
Starting Pay: $24/hr
At 3 Months: $24.50/hr
At 6 Months: $25/hr
In your first year, you can progress from $24/hr to $26/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Team Leader
Customer service supervisor job in Anacortes, WA
Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person.
It would be even better if you also had...
Multi-unit people management experience in the retail, restaurant, banking, or other related industry
What you'll bring to the team...
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment, across all offices, by training and coaching associates recognizing outstanding associate contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment*
Your Expertise:
People management experience, with the demonstrated ability to grow and develop associates
Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
Computer proficient with the ability to use MS Office
Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)*
Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
Employee Assistance Program with Health Advocate.
Wellbeing program, BetterYou, to help you build healthy habits.
Neurodiversity and caregiver support available to you and your family.
Various discounts on everyday items and services.
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
Check out all available benefits at **********************
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
*Enrollment in or completion of the H&R Block Income Tax Course of Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay Range InformationThe pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Electrical Service Expert
Customer service supervisor job in Tacoma, WA
Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission/year Road Warrior Skilled Labor - TradesDescription
Full-Time | Weekend Availability Required
At Harts Plumbers, Electricians & HVAC, we're more than just a company - we're a family. Since our founding, we've been dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success comes from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.
We're looking for a Licensed Electrical Service Expert who's ready to combine technical skill with outstanding customer service. In this role, you'll diagnose, repair, and improve electrical systems while guiding customers toward informed and confident decisions using our proven Harts Service Process.
What You'll Do:
Diagnose electrical issues and create multi-option repair/upgrade proposals
Present solutions to customers with confidence and clarity
Complete electrical service work to Harts' high standards
Meet service criteria and contribute to revenue goals
Schedule & Pay:
Full-time, commission-based position
Flexible shifts available: Sat-Wed, Sun-Thurs, or Tues-Sat
Hours between 6:30am - 6:00pm
Commission: 4%-18% of project subtotal
Expected annual earnings: $70,000 - $180,000+
Why You'll Love Working at Harts:
Medical, dental, and vision insurance
401(k) with company match
Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays
Company vehicle + paid life insurance
Costco membership & employee assistance program
Career growth opportunities in a supportive, winning team culture
If you're ready to take your electrical career to the next level - with top-tier pay, benefits, and a company that invests in your growth - apply today at hartsservices.com/careers or email *************************.
Harts - We Care More.
Qualifications
Requirements:
Washington Journeyman Electrical License (EL01 or EL02)
Valid Driver's License + clean driving record
Commitment to excellent customer service and teamwork
Easy ApplyCustomer RevOps Manager
Customer service supervisor job in Seattle, WA
Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight.
As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights.
This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do
Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success.
Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules.
Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies.
Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting.
Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams.
Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows.
Who You Are
RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic.
Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues.
Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders.
Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes.
Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment.
4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms.
Strong RevOps background with direct forecasting and revenue-metrics experience.
Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight.
Ability to read and troubleshoot SQL queries (basic query writing a plus).
Strong project-management skills to coordinate multiple stakeholders and meet milestones.
Experience at an early-stage startup is a plus.
Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
Auto-ApplyEntry Level Customer Service Manager
Customer service supervisor job in Redmond, WA
Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry.
Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition!
Entry Level Customer Service Manager will receive the following:
Full Training
Ongoing Support
Team Atmosphere
Fast Growth
Fun Corporate Culture
Customer Service Experience
Business Trips
Travel Opportunities
Multitasking Skills
Opportunity to Manage Different Personalities
Entry Level Customer Service Manager Must Have:
A Passion to succeed in an outside sales environment that is fast paced and fun
Precise attention to detail
A love of people - you MUST be a people person
The understanding of teamwork and time management
Spanish / Bilingual is not required, however, preferred in this position
#LI-Onsite
Auto-ApplyCustomer Support Manager
Customer service supervisor job in Seattle, WA
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About the Role:
Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform.
The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development.
Primary Job Responsibilities:
Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work
Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed
Provide coaching and career development for team members
Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development
Audit customer chat, email and phone interactions weekly for quality and process adherence
Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly
Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations
Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization
Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues
Participate in Customer Support promotion and hiring process
Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance
Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases
Continually evaluate the opportunity for process improvements and implement best practices
Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills and Qualifications:
3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment
Demonstrated success with workflow optimization in a real time, fast paced environment
Proficient with Salesforce or similar CRM preferred
Proficient with Microsoft Excel including pivot tables and advanced formulas
Have excellent verbal and written communication skills with a keen eye for detail
A client first attitude and love to engage with customers
Interested in financial markets or services, particularly private equity and venture capital
Ability to operate with a strong sense of urgency and deliver results
Have terrific prioritization skills to high call volume in parallel with project work
Comfortable to engage with a diverse array of customers
Team player with the desire to try new ideas in order to achieve greater levels of success
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook:
Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $95,000
Target annual bonus percentage: 12%
Working Conditions:
At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
#LI-Onsite
Auto-ApplyCustomer Service Manager
Customer service supervisor job in Burien, WA
Job Details Honda of Burien (HOFB) - Burien, WA $21.00 - $21.00 HourlyDescription
NOW HIRING: Customer Service Manager Rairdon's Honda of Burien | Burien, WA | Full Time
Compensation: $21.00 per hour; Bonus potential up to $1,000.00 per month for exceeding customer satisfaction scores and for meeting unit sold targets; all subject to terms of pay plan.
Benefits:
Medical, Vision, and Dental Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
Honda of Burien is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company. This is a full-time Monday - Friday position.
Responsibilities
Focused on everything that affects the Customer Experience
Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour
Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits
Set a high standard. Hold short daily meetings with General Manager to present top priorities
Attend weekly department head meetings
Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations
Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues
Check Social Media platforms throughout the day and respond to all customer messages
Maintain list of employees who need to complete training and review with employee/managers
Qualifications
Ability to handle multiple tasks
Good social and interpersonal skills
Strong record of positive Customer results
Collaborative and eagerness to improve
Attention to detail
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Support Services Community Relations Monitor
Customer service supervisor job in Seattle, WA
Requirements
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
Salary Description $23 per Hour
Office Support Supervisor 2, General Services Division, Tacoma
Customer service supervisor job in Tacoma, WA
Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at ***********************. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at ************** or ************************
The Attorney General's Office is recruiting for a permanent full time Office Support Supervisor 2 in the Tacoma Division. This position is located in Tacoma, Washington, and is represented by the Washington Federation of State Employees (WFSE).
Office Support Supervisor 2 Salary range: $47,100 - $63,252
The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience.
The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities.
Excellent benefits
Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer:
* Flexible schedules and part-time/hybrid telework options;
* A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources;
* Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more. The AGO is a place to belong and make a difference!
About the Tacoma Division:
The Tacoma Division is comprised of 39 attorneys and 44 professional staff. The division is the "face of the AGO" in communities in Pierce and Kitsap counties. This division provides a wide variety of legal services for a number of different client agencies, including the Department of Children, Youth and Families (DCYF); Department of Social and Health Services (DSHS); Department of Labor & Industries (L&I); Employment Security Department (ESD); and Department of Licensing (DOL). Employees in the Tacoma office also handle tort matters on behalf of various state agencies.
Duties and Essential Functions of an Office Support Supervisor 2:
The General Services division is looking for a professional who thrives in a fast-paced, team-oriented environment to join our team as an Office Support Supervisor 2 (OSS2). This position provides reception, mail and facility support services and is not eligible for scheduled, recurring telework. If you enjoy working with a variety of individuals, supporting and mentoring others in developing professional skills, this may be the job for you!
The OSS2 oversees the work of two full-time Legal Office Assistants, ensuring accurate and high quality work product. As the OSS2, you will work closely with the Administrative Operations Manager to provide facility, administrative and safety support in the Tacoma Office. This position is responsible for training new General Services staff on reception and production services in the Tacoma Office.
Office Support Supervisors perform a variety of tasks ranging from basic administrative functions to basic legal work. They provide general and complex support functions that may include:
* Handling and processing financial documentation
* Filing documents in accordance with legal requirements
* Performing accurate data entry into various databases
* Developing monthly reports
* Providing top notch customer service to all who visit the AGO
* Handling legal and confidential documents
This position provides the opportunity to work in an environment where teamwork and diversity are highly valued. Division members consistently strive to deliver high quality legal services; conduct themselves with integrity, professionalism, civility, and transparency; and, promote a collegial and diverse workplace that values, respects, and supports each other. The AGO also offers a wide range of trainings to help you grow professionally.
The position is located in Tacoma, Washington; a welcoming and affordable city that offers a rich history and vibrant cultural opportunities.
This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position(s) listed in this announcement.
Required Qualifications
High school graduation or equivalent and three years of clerical experience including one year of supervisory experience.
Conditions of Employment
Must be able to provide proof a valid driver's license or ability to obtain within 30 days of hire.
About the Washington State Office of the Attorney General
The Attorney General's Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:
* Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
* Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
* Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
* And much more!
Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state's interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here.
Commitment to Diversity
Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds-- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment.
One recent measure of the AGO's commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network's "Outstanding Agency Award" in 2019. Our commitment to employee wellness is reflected in earning the 2024 Zo8 Washington Wellness Award.
APPLICATION INSTRUCTIONS:
In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:
* A letter of interest, describing your specific qualifications for the position;
* A current resume detailing experience and education.
READ THE FOLLOWING INFORMATION COMPLETELY:
* Carefully review your application for accuracy, spelling and grammar before submitting.
* You may not reapply to this posting for 30 days.
* The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in ******************* completeness of the application material submitted, and responses to the supplemental questionnaire.
* A resume will not substitute for completing the "work experience" section of the application.
* All information may be verified and documentation may be required.
* The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit **************
Equal Employment Opportunity and Accommodations Requests
Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.
The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at ***********************. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at ************** or ************************
For questions regarding this recruitment or assistance with the application process, please contact the recruitment team at ***********************. If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at ************** or ******************.
Easy ApplyService Supervisor
Customer service supervisor job in Seattle, WA
Job Description
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.
Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.
DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now!
Pay range starting at $29/hr+ based on experience
Job Responsibilities:
Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations
Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development
Ensure workforce is efficiently managed to minimize negative labor variants
Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies
Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment
Fulfill all other duties as assigned by your manager
Other duties as assigned
Job Requirements:
Proven ability to implement process improvements
Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude
Ability to effectively communicate with the customer and represent the company in a professional manner
Minimum of 1-3 years of management or leadership experience
Must possess valid driver's license
High School Diploma or GED required; Bachelor's Degree preferred
Our benefit offerings include:
Medical, dental, and vision options: Available on the 1st day of the month following your start date!
Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
Floating Holidays: Up to 2 floating holidays per year
Competitive compensation: Including annual performance evaluations!
401k retirement plan: Including an employer match!
Company paid: Life insurance, short-term disability, & long-term disability
and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
HOSPITAL CENTRAL SERVICES - SUPERVISOR
Customer service supervisor job in Seattle, WA
**Harborview Medical Centers Central Distribution** has an outstanding opportunity for a **Supervisor, Materials & Logistics** _WORK SCHEDULE_ Full Time In-Person Mon - Fri 6 am - 2:30pm _DEPARTMENT DESCRIPTION_ UW Medicine Supply Chain Materials & Logistics supports the delivery of high-quality patient care by ensuring the right supplies are available at the right time and place. We are committed to operational excellence, continuous improvement, and fostering a collaborative environment across all entities.
_POSITION HIGHLIGHTS_
+ Reports to the Manager, Materials & Logistics and leads daily operations at the entity level, including distribution, par management, and point-of-use technology.
+ Partners with internal stakeholders and peers across UW Medicine to implement and optimize system-wide supply chain strategies and improvement initiatives.
+ Supervises and develops staff, manages performance reviews, and contributes to budget planning while promoting UW Medicine's Mission and Core Values.
_PRIMARY JOB RESPONSIBILITIES_
+ Lead and support entity-level Supply Chain operations in alignment with UW Medicine's strategy, including standardized receiving, storage, inventory control, and distribution processes.
+ Supervise daily operations and staff, including scheduling, performance monitoring, evaluations, and acting on behalf of the Manager when needed. Recruit, hire, train, and mentor staff to support team development and succession planning.
+ Develop and maintain distribution procedures, systems, and training programs. Coordinate orientation and ongoing education for staff, including system-based training and documentation for the Materials Management Information System.
+ Monitor department KPIs, labor hours, and budget performance. Use analytics and dashboards to optimize inventory management, reduce obsolete stock, and improve replenishment processes.
+ Ensure compliance with Joint Commission, OSHA, and procurement separation of function practices. Maintain clean and organized supply areas and enforce inventory controls aligned with GAAP and UCC standards.
+ Serve as a customer service advocate, responding to requests professionally and efficiently. Conduct rounding of customer units to assess inventory needs and employee performance.
+ Participate in system-wide initiatives, project teams, and professional development activities to enhance supply chain performance and stay current with industry trends.
_REQUIRED QUALIFICATIONS_
+ Completion of a recognized Central Supply Technician course
AND
+ Three years of technical experience involving sterilization of surgical trays, medical supplies, equipment and instruments in a hospital or institution central medical supply unit
OR
+ High school graduation or equivalent
AND
+ Four years of experience processing complex trays of surgical instruments and equipment
OR
+ An equivalent of education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$77,112.00 annual
**Pay Range Maximum:**
$107,124.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Supervisor Rehabilitation Services
Customer service supervisor job in Everett, WA
The Supervisor is responsible for the supervision of Providence Regional Medical Center Everett Rehab, both Outpatient and Acute. The primary role is to develop and lead staff, maximizing the productivity of the department. This position will coordinate and monitor all therapy activities and supplies, supervise staff, lead and participate in therapy programs. Assists in budget and ongoing DOH and Joint Commission surveys.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
_Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row._
Required qualifications:
+ Bachelor's Degree in Physical Therapy, Occupation Therapy, Speech Language Pathology.
+ Washington Occupational Therapist License or
+ Washington Physical Therapist License upon hire or
+ Washington Recreational Therapist Registration upon hire or Washington Speech Language Pathologist License upon hire.
+ National Provider BLS - American Heart Association upon hire.
+ 2 years of Adult rehabilitation in acute and/or outpatient practice setting - combination of clinical and supervisory experience.
Preferred qualifications:
+ Progressive responsibility for and experience with OT, PT and SLP in adult rehabilitation, with supervisory/leadership experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Requsition ID: 399405
Company: Providence Jobs
Job Category: Rehabilitation
Job Function: Clinical Care
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 3002 ACUTE REHAB WA PRMCE COLBY
Address: WA Everett 1321 Colby Ave
Work Location: Everett Medical Ctr Colby-Everett
Workplace Type: On-site
Pay Range: $61.73 - $97.45
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyClient Services Representative
Customer service supervisor job in Lakewood, WA
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
3-5 years of Call Center experience preferred
Weekend availability: 7am - 6pm (8hr or 10hr shifts)
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
Bilingual Spanish is a plus
Consent to a pre-employment background check
Physical Requirements
Regularly required to sit; use hands to handle or feel and type
Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Accrued PTO at 1 hour for every 40 hours worked
40 hours of vacation at 3 years and 80 hours at 5 years
7 Paid Holidays
Medical/Dental/Vision
Health Savings Account
401k with company 100% company match up to 3% and 50% match up to 5%
Prizes and giveaways
Fully stocked break room
Ongoing Training
Onsite Gym !!!!!!!!!!!
Working for a company that values the employees
#SEAP
Pay Range$18-$25 USD
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Sewer Service Expert
Customer service supervisor job in Tacoma, WA
Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission Road Warrior Skilled Labor - TradesDescription
At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.
Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay.
What You'll Do:
Diagnose sewer issues and create multi-option proposals
Present solutions with confidence using the Harts Service Process
Complete residential sewer service work to the highest standards
Meet performance goals while supporting your team
Pay & Schedule:
Commission-based position (earn 4%-18% per project subtotal)
Expected annual earnings: $70,000-$180,000+
Full-time, Monday-Friday (no weekends!)
Hours between 6:30am - 6:00pm
Why You'll Love Harts:
Medical, dental & vision insurance
401(k) with company match
Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays
Company vehicle + paid life insurance
Employee discounts, referral bonuses & growth opportunities
A stable, year-round career where hard work = unlimited earning potential
If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************.
Harts - We Care More.
Qualifications
What You Need:
Valid driver's license & clean driving record
Sewer service experience preferred (we'll train the right licensed pro)
Strong customer focus and team mindset
Easy ApplySupport Services Community Relations Monitor
Customer service supervisor job in Seattle, WA
Full-time Description
Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines:
Fighting the region's opioid epidemic
Providing behavioral health support for those experiencing homelessness
Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care
Specialists in serving the needs of the BIPOC and LGBTQIA communities
We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Everett location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles, and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. The hours for this role are Monday, Tuesday, Wednesday, Friday, and Saturday 5: 30AM-1:30 PM or 6am-2pm. The pay for this position is $23.00 an hour.
Requirements
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
Salary Description $23 an Hour
Customer Service Manager
Customer service supervisor job in Burlington, WA
Job Details Rairdons Kia - Burlington, WA $19.00 - $19.00 HourlyDescription
NOW HIRING: Customer Service Manager Rairdon's Kia | Burlington, WA | Full Time
Compensation: $19.00 per hour; Bonus potential up to $1,500.00 per month for exceeding customer satisfaction scores and for meeting or exceeding review targets; $200-$500 service acquisition fee for individual purchases subject to terms of pay plan; all subject to terms of pay plan.
Benefits:
Medical, Vision, and Dental Insurance
Voluntary Short Term Disability Insurance
Voluntary Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements
Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.
Rairdon's Kia is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company.
Responsibilities
Focused on everything that affects the Customer Experience
Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour
Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits
Set a high standard. Hold short daily meetings with General Manager to present top priorities
Attend weekly department head meetings
Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations
Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues
Check Social Media platforms throughout the day and respond to all customer messages
Maintain list of employees who need to complete training and review with employee/managers
Qualifications
Ability to handle multiple tasks
Good social and interpersonal skills
Strong record of positive Customer results
Collaborative and eagerness to improve
Attention to detail
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.