Customer service supervisor jobs in Loveland, CO - 1,209 jobs

Are you an experienced professional motivated to directly manage the day to day operations of an operations team while maintaining client satisfaction? Are you able to manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processer, Asset Registration and Conveyance Coordination? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with such talents and skills. If you possess executive presence and confidence in your ability then now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… · Respond to audit and non-compliance issues in a timely and consistent manner · Support daily interaction with our clients and maintain close relationships to ensure complete client satisfaction · Ensure work activities achieve the volume expected and meet quality requirements daily · Monitor performance of staff members according to established standards and enforce disciplinary actions when necessary WHO YOU ARE You possess … · Previous leadership experience · A desire to train and motivate your team - you will lead by example · The understanding the needs of your team members, adapt and adjust to meet those needs · The ability to build rapport with your team, stay involved with your team and help them meet their goals · The ability to create processes to help your team meet their goals, in turn you then meet your goals · Experience with governmental regulations, such as Fannie Mae, Freddie Mac, and HUD · The ability to oversee all processes Responsibilities · Manage a team of employees responsible for a specific function including but not limited to First Time Vacant Review, REO, Bid Processing, Asset Registration and Conveyance Coordination · Respond to audit and non-compliance issues as discovered · Develop and maintain client relationships · Maintain strong focus on trending, QC/QA and reporting · Maintain both quality and productivity goals on a daily basis · Handle interviewing, hiring, and disciplinary needs of staff · Handle incoming phone calls as needed · Perform all other duties as assigned Qualifications · High School Diploma or equivalent preferred - Bachelor's Degree preferred · Previous leadership experience · Strong verbal and written communication skills required · Ability to excel in a high-impact position within a fast-paced, deadline driven environment · Must be proficient in Microsoft software products · Previous experience with property management, construction, and property insurance a plus · Experience in working with P&L preferred · Basic understanding of local laws and ordinances regarding property condition is ideal · Previous mortgage servicing and/or property preservation experience preferred · Experience with government regulations, such as Fannie Mae, Freddie Mac, and HUD · Special training will include client guidelines and business rules, user review guide, classroom training, system training and side by side training We can recommend jobs specifically for you! Click here to get started.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement customer success plans, driving customer value realization + Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build value-based relationships with customers to optimize CS plays while leveraging self-service + Share thought leadership with customers based on needs resulting in strengthened customer trust + Identify and qualify opportunities for expansion, partnering closely with sales + Implement revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + Manage risks to customers' success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Onboard new customers and partner with sales, delivery & support to ensure successful deployment of solutions and services including bill reviews and audits + Define and execute renewal methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $70,287 - $117,149 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $73,805 - $123,008 in these states: CO HI MI MN NC NH NV OR RI $77,322 - $128,867 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JB1 Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area. Essential Functions: * Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities. * Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business. * Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention. * Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person. * Other Duties as assigned Minimum Qualifications: Education: Bachelor's Degree or Equivalent experience Years of Experience: 3-5 Years Years of Management: No Experience Needed Preferred Licensing, Certifications and Skills: * Experience with Customer Relationship Management Software preferred. * Ability to travel approximately 25% for office visits and events. Standard Knowledge, Skills and Abilities: * Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job * Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture * Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions * Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress Hire Range/Rate: $70,000 - $80,000 Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility. * Competitive Medical, Dental, and Vision benefits * Retirement plans with optimal company match * Annual bonus/merit opportunity * Educational Assistance * Mental Health support program * M.O.R.E. Events offered in-person and virtually * Mentorship program * Employee Resource Groups * Community Engagement * Diversity, Equity, and Inclusion * Parenting * Remote * Women at RE/MAX RE/MAX, LLC & Motto Mortgage Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!* RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas! RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. * As measured by transactions sides Application Deadline: January 22, 2025

The Supervisor, Customer Service is responsible for improving and overseeing the daily operations of the Customer Service team. This individual must demonstrate a high level of technical knowledge to successfully support and maintain a high performing team. Strong leadership and management skills are essential as this role will manage performance, productivity, department processes, cross training, customer satisfaction, and proper distribution of workload amongst the team. This role will work closely with the Manager, Customer Service and Director, Customer Service to supervise and execute department objectives and company goals. Job Description Details Supervise Supervision of team and employee performance Leads by example to motivate team and improve department performance. Provides and creates training and development opportunities Maintains department policies and procedures Equally distributes tasks and monitors team workload Fairly manages department scheduling and time off requests to ensure coverage is aligned with overall department needs Build a culture of continuous learning and drive efficiency Recommend short and long-term objectives consistent with corporate goals and objectives. Hold recurring team and individual employee meetings to discuss goals and strategy Customer Service Manages escalated situations related to customers or orders Ensure department documentation and workflows are accurate Answers complex inquiries regarding pricing, products, scheduling, etc. Provide follow up communication for customers, sales team, and customer support regarding inquiries or discrepancies. Provide regular communication and collaboration across all departments Proactively identify and help implement process enhancements that better support a positive customer experience Operations Approves up to $5,000 returns, recommends reductions of restock, and shipping accommodations when applicable Reporting related to sales and customer information Monitor, measure and improve effectiveness of department programs Monitors programs and procedures to ensure on-time delivery and customer satisfaction Updates and maintains quality management documents Performs special projects as required, such as assisting with the development, research, and delivery of new trainings, or other tasks as assigned Evaluate that CSRs have the proper knowledge and skill set to assist customers, solve problems, meet metrics, etc. Partners with internal partners to develop help center insights and analysis that will inform strategic choices in how we service our customers Reporting & Budgeting Provides various status reports and correspondence as required or requested. Other Attends meetings as required and/or assigned. Performs other duties as required and/or assigned Special Job Dimensions May be required to travel up to 10% of the time. Required Qualification Knowledge, Skills and Abilities Advanced knowledge of products and services Knowledge of computer software including Excel, Word, Outlook, PowerPoint, SAP, CRM, BW Advanced problem solving and leadership skills Excellent customer service, communication, and interpersonal skills Detail oriented and strong ability to multi-task Effectively able to lead and direct a team Ability to motivate a diverse work force and achieve results Ability to communicate openly with internal and external customers, promoting the spirit of cooperation between all company facilities Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department. Ability to adhere to the highest standards of quality while continually performing at the highest possible level. Education, Certification/License & Work Experience Associates Degree preferred 3-5 years of experience managing or effectively leading a customer service team Strong background and familiarity with a customer service or call center environment Equivalent combinations of education and experience may be considered. Total Rewards Package: Compensation Base: $72,000- $88,000 annually, based on specific compensable factors including, but not limited to education, work experience, and geographic market. Bonus: This role will be eligible for participation in a discretionary annual bonus program, pursuant to which an employee may be awarded a percentage of their salary based on the company's performance and their own individual performance. Benefits Medical, Dental, Vision Wellness Program Health Savings Account (HSA) with a company contribution Voluntary Benefits (Life, AD&D, Disability) 401(k) retirement plan with a 7.5% company contribution Time Off Programs - 22 days Paid Time Off (PTO), 9 Company Holidays, 2 Volunteer Days Application Window Posting date: 11/03/2025 The application deadline for this job is: 12/31/2025 Your contact person: Brad Kerwin

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $16.10 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. * Greeting customers when they enter the airport or arrive in the ticket area * Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures * Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts) * Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces) * Troubleshooting kiosk technology issues to identify the source of issues or errors * Communicating with IT about kiosk technology issues that require additional servicing * Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity) * Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk) * Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight) * Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time) * Accepting and activating customers' self-tagged baggage at the activation station * Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location) * Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies) * Refer customers to customer service agents when appropriate * Performing clearance and verification of documents at kiosks * Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area * Assisting unaccompanied minors with boarding, deplaning, or other transportation * Providing customers with gate information and directions * Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports) * Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement * Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings * Adhere to government regulations (e.g., DOT, FAA, TSA) * Adhere to company policies, procedures, and performance standards * Wear uniforms as required by company policy * Provide quality customer service in a professional manner in accordance with American's guidelines * Use multiple internal resources/systems, including during customer interactions * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED or international equivalent * Must be 18 years of age or older * Read, write, fluently speak and understand the English language. * Bilingual language skills may be required in some locations * Applicable valid driver's license as required by local authorities * Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable * Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience * Working knowledge of Sabre or any other Passenger Service System * Previous face to face Customer Service experience * Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Sunshine Behavioral Health is seeking a Customer Service Manager at our Cherry Creek office in Denver, Colorado. Our mission is to provide the highest quality substance abuse treatment services and deliver them with passion, integrity, and company spirit. Through our programs, individuals receive the tools to overcome their alcohol/drug dependencies and learn to manage co-occurring disorders. The Customer Service Manager will be responsible for hiring, supervising, coaching and developing the call center team, which is the first point of contact for prospective clients. Focused on ensuring clients smooth transition into our programs. Responsibilities: Maintain and continue to develop highly engaged team through principals of servant leadership and other methods. Conducting one-on-one coaching sessions with Customer Service Reps Administrative supervisory tasks (e.g., timecards, scheduling, PTO approval, personnel actions) Complete and deliver performance reviews in addition to providing ongoing feedback and development Implements training to ensure staff is updated on service offerings, standard customer response procedures, facility policy updates and procedures. Partner with HR and Director on department staffing, including attrition monitoring, hire CSR reps and coordinate training. Monitor team and individual performance to include metrics (e.g., call time, conversation percentage.) and integrity of customer service-orientated conversations through live call monitoring. Monitor trends related to the customer service department and implement action plans to increase performance. Ensure client safety and satisfaction is the #1 priority above all else. Determine call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses. Able to maintain and improve call center operations by monitoring system performance, identifying and resolving problems, preparing and completing action plans, and completing system audits and analyses. Monitor client pipeline and trends to ensure streamlined process Ensure smooth client handoff to the Admissions Coordinator team Prepare Call Center team performance reports for leadership Monitor open leads for prospective clients Execute the recovery of lost clients Decision making by implementing insurance knowledge Meet and exceed budgeted sales quotas Follow qualified leads timeline to admissions coordinators Additional duties and responsibilities as assigned Minimum Requirements: 2 - 3 years of experience leading people in phone sales and/or customer service environment. Demonstrated ability to identify performance gaps and coach to those gaps to increase performance. Clear and concise verbal and written communication skills. Ability to engage employees and create a positive team environment. Ability to stay calm under pressure and during sensitive situations. Ability to maintain confidentiality and understand HIPAA Preferred Qualifications: Management experience 5 years+. Familiarity with and knowledge of insurance, including structure, standards and eligibility. Knowledge of behavioral health and/or healthcare industries Experience with Salesforce or comparable CRM Benefits: PTO, Holiday, & Sick Time Health, Dental, & Vision Insurance Annual Bonuses based on KPI's Company Paid Life Insurance Retirement Plan Colorado Residents: The salary range for this position is $80,000 - $90,000. Compensation is based on multiple factors including experience, education, relevant skills, and competencies. In addition to salary, a comprehensive benefits package including health and dental insurance, 401k, and paid time off are available. Sunshine Behavioral Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. Key Responsibilities: Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle. Establishing Cost Benefit Analysis through required phases of the project. Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues. Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets. During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals. Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology. Responsible for managing all aspects of CE implementations. Basic Qualifications: Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE Proven leader with the ability to assemble, lead, and motivate high performing teams. Proven business facing skills. Solid understanding of financial analysis and planning Ability to multi-task and keep multiple responsibilities moving forward simultaneously. Strong understanding of technology, ability to learn new technologies and applying them. Proven experience in influencing, leading teams and driving change. Preferred Qualifications: Superior verbal and written communication skills Strong stakeholder management skills Strong critical thinking and problem-solving skills. Intermediate to advanced Microsoft Office skills Proficient with MS Project or related tool PMP certification desired At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty. You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark. You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users. The salary range for this position is between $95,000 to $130,000 annually. Qualifications Proven experience in CRM, product marketing, commercial or analytics roles. Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition. Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies. Strong understanding of customer segmentation, value modelling and ROI-based decision making. Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset. Technical fluency of platform integrations is beneficial. Experience managing small teams and collaborating across groups in a large organization. Strong organizational skills and ability to work autonomously. Additional Information Developing the overarching free-to-play strategy using data and insights. Advocating for and implementing a promotional plan. Analyzing performance, player behavior, and campaign results to inform the strategy. Working across teams, including product and development teams, to enhance free-to-play offering. Using commercial acumen to work with providers to negotiate for and enhance overall offering. Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are searching for a professional customer service manager who speaks English and Spanish. This position is for a fast paced, high call volume environment for one of our clients. This client handles calls from both business customers and consumers. The Customer Service Manager oversees the functions of Customer Services through effective and efficient services, resources and support tools. This client has a non-traditional management team who have worked in various industries during their careers. Management are fun, creative, and focused on quality versus quantity when it comes to customers. Currently, they are focused on innovation in software systems and mobile capabilities.This business has tripled business in the last 3 years with profits up 5 fold. This client works with residential and commercial companies as well as contractors. Our client is a small company with between 40-50 employees and is located in North Denver. This client is ranked in the top 3 in their industry in Colorado and in the top 100 in the United States. Job Description The Customer Service Manager must be able to describe to internal stakeholders, individual contributors and customers how varying systems work together to deliver a service and product. This position also requires someone with strong organizational skills, high accountability for providing superior customer service. The individual must have the ability to develop relationships quickly and to build trust and loyalty among our clients, partners, and supporting internal departments. The Customer Service Team Manager must be able to think and adapt quickly to an ever-changing environment with complicated structures. The ideal candidate has an internal drive that will help them to continually improve our performance in running events for our customers. They will have full accountability to our customers for ensuring successful events. Some days, this Call center receives 100+ phone calls per day and the CSR Manager needs to be VERY hands-on to help answer phone calls and deal with escalated issues. Responsibilities: Provide ongoing leadership in a multi-product Customer Support environment. Staff Management for 4-5 people in CSR team Ensure staff alignment with departmental and company imperatives, expectations, deadlines and procedures. Assist with identifying departmental inefficiencies and/or bottlenecks and provide solution-oriented recommendations. Ensure team members are receiving regular feedback as it relates to performance, expectations and career path through metric tracking. Organizational Support Perform process management by identifying outdated processes and documenting new processes. Assist with managing, communicating and implementing coordinator activities that are impactful to the Customer Services team. Ensure any changes are integrated into daily processes. Identify ways to drive operational efficiencies while continuing to provide a high level of quality customer service to our customers. Refine internal training paths for new and existing employees to ensure comprehensive, consistent, and thorough education is taking place. Ensure customer satisfaction as it relates to all elements supported by Customer Services. Ensure proper quality controls and tests are in place for those items. Handle any escalated customer issues , and ensure internal escalation processes are being adhered to. Assist with monitoring CS Key Performance Indicators to validate department efficiency and effectiveness. Oversee the implementation and maintenance of CS tools Ensure quality case management through Salesforce or other CRM Qualifications Experience Required At least three years of management experience required, with strong preference given to candidates with management experience in customer service Must have at least three years of experience working in a customer service environment Preferred: Bilingual in Spanish Skills Ability to lead and advocate for a team Excellent customer service skills Excellent verbal and written communications skills Ability to learn new, technical concepts and products quickly Ability to build and maintain strong, reliable relationships Strong at problem-solving and attention to details Effective time-management, planning and organizational skills Aptitude to effectively prioritize and complete multiple tasks Capable of working collaboratively with others in a team Ability to think and adapt in an ever-changing environment Proven talent to deliver high-quality, result-based work Education and Experience: Bachelor degree in related field, or equivalent in experience required Additional Information All your information will be kept confidential according to EEO guidelines. Bilingual candidates who are Spanish Speaking are encouraged to apply Location: Denver office-Located in North Denver Shift Hours: 6:30-3:30 or 7:30-4:30 M-F , no after hours or weekend work Benefits: Full time employees receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, Company match (3%) on 401K, and more! Our employees also receive Paid Vacation, Holidays, etc. This position requires a drug test, background check, and reliable transportation. Interview Process : 1. Phone Interview with Recruiter and In person meeting Phone Screen with CSR Manager and HR Director 2. In person interview with CSR Manager, HR Director, and Management Team Start Date: Immediate pending clear background check and drug test

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-VB1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $102,000- $142,800 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match We are considering applicants that are located in the West Coast within the current Region coverage. Position Summary: As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets. Key Job Responsibilities: * Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. * Develop in-depth knowledge of key customers, competitors, and brokers in the Region. o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI. * Daily Management and Development of the broker network. o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales. * Manage and lead new bread line project for the West for new segment and market. o Will require heavy travel throughout the region as project is deployed. * Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. * Attend food shows, conduct broker training, product cuttings and business reviews. * Manages and negotiates pricing and trade expenditure with customers. * CRM and Trade Management Platforms use. * Additional duties as assigned. Key Job Responsibilities: * Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. * Must possess strong driven self-motivation skills. * Strong presentation skills, excellent verbal and written skills. * Excellent follow-up skills. * Proven track record with growth. Leadership Competencies: * Adapts approach and attitude in real time, according to the changing demands of different situations. * Creates a climate where people are motivated to do their best to help the organization achieve its objectives. * Holds self and others accountable to meet commitments. * Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Education and Work History: * Bachelor's degree in business management and/or Marketing or Sales required. * Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. * Strong sales budget management and financial awareness * Travel required up to 75%. * Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary: $ 105,000.00 We have partnered with a large HVAC company in the Denver, CO area to provide them with HVAC Service Supervisor. Please review the below description and let us know if you are interested. Prioritized Must Have Skills of the HVAC Service Supervisor: #1. Must have a minimum of 7 years of commercial service technician field experience. #2. Must have EPA certification #3. Must have a valid drivers license. #4. No more than 3 jobs in the last 10yrs. Responsibilities of the HVAC Service Supervisor: Agreement / Project Management: Effectively manages and controls equipment, material, tool utilization and costs while assuring proper staffing and efficient field operations. Audits required documents prior to start of work to ensure all pertinent information is included; assures personnel doing the work are well informed of scope of work. Provides current input and actively participates in regular review meetings on work progress, customer relations, field relations, internal administration and other matters affecting service operations. Expedites and achieves schedules through the dispatcher; returns unused materials to suppliers for credit; closes all completed jobs and expedites release for billing. Provides sales personnel with leads and alerts sales personnel about competitive sales efforts. Customer Service: Ensures customer concerns are responded to quickly and efficiently while building and maintaining customer confidence and satisfaction. Able to influence and drive customer satisfaction; possesses the proper judgment to escalate procedures when an emergency arises so that customers' needs are met. Is able to effectively communicate relevant information to customers regarding their systems, regardless of the customer's level of technical knowledge. Reports customer relations activity affecting customer satisfaction; fosters positive long-term relationships. Staff Development: Trains all levels of service technicians, apprentices and interns; mentors service representatives on how to solve problems independently. In coordination with Service Manager, develops and implements programs to improve the skills of individual technicians and the work group as a whole; provides training assistance and support during evening training classes at Haynes Mechanical Systems. Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building positive team morale; puts success of team above own interests. Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position. Ensures staff have read and are familiar with all safety procedures and manuals; provides ongoing training regarding on-the-job safety. Effectively audits performance of staff and recommends appropriate personnel actions, including but not limited to hiring, termination, promotion, demotion, and compensation. Personal development: Keeps technical knowledge up to date as to equipment and concepts; gains familiarity with new products and techniques as they are introduced. Belongs to and takes advantage of technical organizations to improve technical knowledge. Requirements of the HVAC Service Supervisor: Demonstrated leadership skills Minimum 7 years of commercial service technician field experience Must possess a valid driver's license and currently maintain a safe driving record as required by the company's insurance provider EPA Certified Certificate of Completion or Diploma with an accredited HVAC trade school Other Key Requirements: On-site role No sponsorships or visa holders. No Corp-to-Corp. Benefits of the HVAC Service Supervisor: Medical Insurance Dental Insurance 401(k) with match About the Company: Cyfle is a global business dedicated to connecting talents worldwide. Our comprehensive RPO services, placement services, and training services help businesses unlock their full potential.

Continental Properties is looking for a motivated and customer-centric Traveling Service Supervisor to join our team. In this role, you'll travel to various locations to support the upkeep and quality of our communities. You'll lead on-site maintenance efforts, collaborate with service teams, and contribute to delivering an exceptional living experience for our residents. This position reports directly to the Director of Service and Quality. This position requires the team member to be based in either Denver, CO or Minneapolis, MN due to travel requirements. Travel will primarily include Arizona, Colorado, Illinois, Michigan, Minnesota, Wisconsin, and may extend to additional states as needed. This role requires 100% travel, with brief breaks between assignments. Position Specifics: Full-Time Pay: $36.00 - $44.00 per hour This position requires full-time travel. Work schedules may vary based on business needs and could include different rotations such as weekdays on/weekends off or extended on/off cycles. Assignment details will be communicated at least one month in advance. Essential Responsibilities: Leadership & Supervision: Lead, direct, and supervise the service team in daily operations. Budget Management: Manage financial resources for maintenance and repair projects while adhering to budget parameters. Provide detailed explanations for any budget variances. Property Maintenance: Manage and schedule maintenance tasks, ensuring compliance with safety, OSHA, and legal requirements to protect residents and minimize liability. Inspections & Standards: Conduct regular property inspections to assess adherence to policies and procedures, developing corrective action plans as needed. Ensure the community's appearance and cleanliness meet high standards across grounds, buildings, amenities, and common areas. Inventory & Supplies: Maintain appropriate levels of inventory, purchasing supplies and equipment as needed, and ensuring budget compliance. Preventative Maintenance: Develop and implement a preventative maintenance plan, ensuring timely repairs and upkeep. Skills for Success: Education: High School Diploma required; Associate's degree in a related field preferred. Experience: Minimum of 3 years of experience in maintenance, including mechanical, electrical, plumbing, HVAC, and pool maintenance. Certifications: CPO (Certified Pool Operator) and EPA 608 (Environmental Protection Agency) certifications required. Tools: Required to maintain personal tools for the position. Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays. This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and half-days on Fridays during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. Performance Incentives: Participate in our Building Above and Beyond (BAAB) incentive program that rewards team members annually based on company goals and achievements. Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.

Certified Group is committed to delivering expert solutions and quality testing our customers can feel confident in - on time, every time - so the world can trust in what it consumes. As a leading North American provider of laboratory testing, regulatory consulting, and certification & audit services, Certified Group includes Food Safety Net Services (FSNS), FSNS Certification & Audit, Certified Laboratories, EAS Consulting Group, and Labstat International Inc. Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, nicotine, cannabis, and hemp industries. We have embarked on an important journey to unify and strengthen our culture by living these core values: Start with the Customer, Drive to Deliver, Commit to Safety and Quality, and Believe in the Team - including believing in you. We are seeking a Lab Services Supervisor Job Summary: Responsible for completing and overseeing the training of all staff throughout the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating training performance of assigned personnel, monitor training performance action plans for employees, improve operational efficiencies by focusing on thorough training; maintain harmony in the workplace and professional business demeanor at all times. Essential Responsibilities: * Supervise and perform laboratory training of new and current laboratory personnel to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines * Perform internal audits of training and ensure accurate performance and interpretation of test results * Provide feedback for and administer laboratory personnel training reviews * Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) * Process samples when needed, and ability to perform all roles that report to supervisor * Perform analyses in various laboratory areas, when needed * Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends * Work closely with the Operations and Technical Managers and assists when needed * Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team * Responsible for the safety of oneself and others working within their area * Responsible for the completion of required Trainer qualification training Education & Experience: * Bachelor's degree in Life Science or related field * Master's degree in Life Science or related field preferred * Two years of analytical laboratory experience * Or equivalent combination of education and experience * Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure * Knowledge of LIMS and Microsoft Office Products software. * One year of experience managing personnel * Training in general laboratory practices * Language Skills: * Professional written and verbal communication and interpersonal skills. * Mathematical Skills: * Ability to understand and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. * Reasoning Ability & Independent Judgment: * Applies critical thinking to solve practical problems. Ability to interpret instructions furnished in written, oral, diagram, or schedule form. Supervision: * Supervision and oversight of up to 30 incumbents, dependent on Lab volume. * Physical Demands/Work Environment: * Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components * Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens * Noise level varies from quiet to loud * Temperature varies from hot to cold * Interactive and fast-paced team oriented tasks * Overnight Travel is required at the discretion of management * Regularly lift and/or move up to 25 pounds. * General Requirements: * Strong organizational skills and ability to execute detailed tasks * Ability to work a flexible schedule * Work under stress with interruptions and deadlines * Ability to think logically * Required to wear appropriate personal protective equipment and clothing * Responsible for the safety of oneself and others What we Offer: * Competitive wages * Benefits package (Health, Vison and Dental). * 401K Matching * Social events * Employee referral bonus program * Employee recognition program Monday-Friday 9:00 pm - 5:30 am

About the Role The Multi-Site Service Supervisor plays a key role in keeping a select group of RedPeak communities running smoothly, safely, and beautifully. This leader oversees all aspects of property maintenance--from preventative care and service requests to safety compliance and contractor management--ensuring every community reflects RedPeak's high standards In this role, you'll take a proactive, solutions-focused approach to identifying needs, improving processes, and developing on-site service talent. You'll partner closely with other departments, streamline operations, and drive efficiency, all while creating great experiences for residents and team members. Why Join RedPeak? RedPeak - Energize Communities. Bring People Together. RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver's market. Before Colorado cities were full of cut and paste high-rises and living here was on checklist, our corner of the Front Range was full of comfy mountain towns and cowboy character. We loved Colorado then and we love Colorado now. We know where old charm lives in the midst of breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we're agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we're able to bring people together. We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve. With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives. Position Details Schedule: Monday-Friday, 8am-5pm Pay: $32 - 36 per hour plus bonus potential. Pay is based on experience Multi-Site 11 Buildings from Vintage to ultra luxury 400 + units Perks and Benefits Great benefits, including full medical, dental, vision, employer-paid short-term disability Monthly Maintenance Bonus Competitive 401(k) with company match; fully vested at day one of eligibility 16 PTO days, 10 Paid Holidays 30% Rent discount RedPeak Student Debt Repayment Program Make Your Mark Scholarship Fund administered by the Denver Foundation 50% or up to $75 monthly health club reimbursement and wellness programs Cell Phone Reimbursement Team Member Recognition Program Advanced Maintenance Training Center Company paid EPA and CPO certifications Education, Certifications and Experience High School Diploma or equivalent required; technical degree or equivalent experience preferred. Minimum 5 years of experience is multifamily property management Strong knowledge of HVAC, electrical, and plumbing systems Certified Pool Operator (CPO) and EPA Section 608 Type II (Universal preferred) Proven experience supervising and leading maintenance teams Basic computer and communication skills RedPeak is committed to conducting all employment practices for employees at all levels without regard to race, creed, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.

Why Work for Frontier Airlines? At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it's our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need - saving them money along the way. What We Stand For Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right' promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we're not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality. Work Perks At Frontier, we like to think we're creating something very special for our team members. Work is why we're here, but the perks are nice too: Flight benefits for you and your family to fly on Frontier Airlines. Buddy passes for your friends so they can experience what makes us so great. Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages. Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors. Enjoy a ‘Dress for your Day' business casual environment. Flexible work schedules that support work/life balance. Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1 st of the month following your hire date. We play our part to make a difference. The HOPE League, Frontier Airlines' non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship. Who We Are Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier's highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline's many weight-saving initiatives and focus on operational efficiencies, makes Frontier America's Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline's commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC). * Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed. What Will You Be Doing? The Supervisor, Material Services leads the activities of Material Specialists overseeing the daily operation of the Material Services department including Denver tool control and accountability, receiving, shipping, and issuing of Frontier Airlines' assets. Ensures the correct calibration of precision tools, measuring devices, and test equipment that will be used to accomplish Frontier Airlines' maintenance and inspection programs. Essential Functions Ensure strict Federal (FAA), DOT, OSHA and EPA regulatory compliance in all departmental activities. Dispose of chemical oxygen generators. Ensure extreme accuracy by the Material Specialists with regard to all warehouse transactions. Oversee the completion of monthly/quarterly shelf life audits at all maintenance station locations where Frontier materials are stored. Provide positive work force motivation and team development. Develop, implement, and monitor training. Develop schedules and balance departmental workload to maximize productivity. Ensure warehouse security to safeguard company materials. Conduct lost and found tool investigations and complete associated reports. Actively supervise/interact with Material Services Specialists to perform daily warehouse functions, including daily tool control and accountability. Ensure the designated location manager maintains an accurate inventory of tools at their location. Disposition of all tools in quarantine and send out for calibration. Address all lost tools in accordance with Frontier's policies and procedures. Report any irregularities in responsibilities to the Manager, Material Services and the Manager, Inspection/ACI. Completion of various administrative/management duties. Vol.D Ensure that department personnel, including themselves, are properly trained, qualified, and current to perform assigned tasks. Vol.D Maintain familiarization with the training requirements necessary as defined in the GMM 100: Maintenance Training Program and ensure training is current prior to performing the functions and tasks of this position. Track all calibrated tooling in Frontier-staffed maintenance stations companywide. Control proper staggering of calibrated tooling due dates on like tooling. Communicate with planning and maintenance departments to forecast tooling availability issues. Ship and receive tools outsourced to vendors for calibration; establish tool calibration intervals. Ensure proper data concerning calibrated tooling is entered in FMIS. Ensure lost and/or found tools are addressed in accordance with the current policies and procedures. Ensure the accuracy of all inputs to the Master Equipment and Tool Calibration Log, Periodic Maintenance and Periodic Inspection Maintenance Tasks in the FMIS, Locally Manufactured Tooling Records and Archives, and Master Tool List Serialization Control. Provide specific direction to Denver Line Maintenance supervision and Field Line Maintenance supervision for removal of tools from service and routing tools to Material Services stockroom quarantine. Input and remove all tooling from appropriate FMIS. Coordinate repair of company tooling with the Repair and Warranty department. Coordinate the movement of Company tools between location within the company and with approved contract vendors. Ensure the designated location manager maintains an accurate inventory of tools at their location. Coordinate, through Frontier Supply Chain management, the purchase and external repair of tools through approved vendors. Disposition of all tools in quarantine for timely resolution of quarantining issues. Report any irregularities in responsibilities to the Manager, Material Services and the Director, Quality Assurance/Chief Inspector. Supervise and direct Material Services Specialists. Other Functions All other duties as reasonably requested by the Sr Manager, Materials Management Qualifications Bachelor's degree in Business, Supply Chain or related field required. 3+ years of equivalent experience working in a materials or warehouse environment considered in lieu of degree requirement. 2 years of experience working in a warehouse environment required Prior airline experience preferred Valid Driver's License for SIDA Badge driving privileges at Denver International Airport in order to: Transport aircraft parts and tooling between hangar and flight line Escort delivery vehicles into SIDA-controlled areas Knowledge, Skills and Abilities Ability to work any shifts in a 24 hour per day, 7 days a week operation Excellent verbal and written communication skills Computer systems proficiency, including Microsoft Office (Word, Excel, Access) and Outlook Ability to learn and understand department system applications Familiarity with regulatory requirements associated with Part 121 of the Federal Aviation Regulations, CFT 49 and IATA regulations Ability to interact constructively with employees to assure project completion Strong ability in problem solving and developing corrective actions Ability to handle multiple tasks and projects Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company Equipment Operated Standard office equipment Material handling equipment and company vehicles (certified ability to operate vehicle on secure airport premises) Work Environment Typical warehouse environment Airport ramp and maintenance access areas within close aircraft vicinity Aircraft hangar floor operations Physical Effort Moderate physical activity required by handling objects up to 75 pounds occasionally and/or up to 20 pounds frequently. Supervision Received General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments. Positions Supervised None Salary: $58,394 - $77,508 Please note: this posting has a closing date of 12/17/25, midnight MT. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change. Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. * Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-RR1 BASIC KNOWLEDGE & QUALIFICATIONS: * High school diploma, GED, or related experience and training. * Experience in property management maintenance, other building maintenance, or related trade. * Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. * Ability to apply principles of logical thinking to define and correct problems. * Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. * Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. * Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager's use. Property management system experience preferred. * Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents. SPECIALIZED SKILLS: * Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. * Incumbents must have all certifications as required by State and Local jurisdictions. * Incumbents must have a valid driver's license to operate a golf cart on the property, if applicable. TRAVEL / PHYSICAL DEMANDS: * Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. * Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). * Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. * Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. * Incumbents must be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays. The hourly range for this position is $33.00 - $35.00. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records. Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to ******************. ANTICIPATED CLOSING DATE January 9, 2026 This date may be subject to change due to evolving business needs.

Reports to: Property Manager Maintenance team Revised: 1/2025 ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel at all properties. * Completes service requests within 24 hours. * Participates in an ongoing community improvement plan and preventative maintenance program. * Diagnoses and performs maintenance/repair, as directed, involving the following on a daily basis: * Electrical and plumbing (including water lines) * A/C and heating systems * Appliances (gas or electric - varies by property) * Stairs, gates, fences, patios, railings, roofing, gutters, fasteners * Tile, carpet, flooring, walls, ceiling fans, interior/exterior lights * Shutters, doors, cabinets, windows, sliding glass doors * Water heaters, boiler, gas and electric (varies by property) * Door deadbolts, hardware, mail boxes, and locks * Ceiling leaks, water irrigation systems, pool areas, tile, Jacuzzi, pool furniture * Maintains proper levels of inventory and orders maintenance supplies as needed with the Property Manager's approval. * Responsible for the thorough knowledge, implementation, training and enforcement of pertinent laws and EPA and OSHA regulations governing proper use, storage, and management of hazardous materials, including solvents, flammables, caustics, and Freon. * Ensures preventative maintenance is performed on a timely basis and ensures preventative maintenance is planned in a proactive manner and schedules are followed. * Obtains bids and interacts with vendors. Remains knowledgeable of competitive pricing of supplies and services. * Maintains courteous and helpful demeanor with residents, prospective residents, co-workers, vendors, etc. * Must be available and willing to answer 24- hour maintenance emergency calls. * Ability to operate standard maintenance equipment in a proper and safe manner. SUPERVISORY RESPONSIBILITIES: Directly supervises maintenance staff at all properties. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: * Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations. * Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. * Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Remains open to others' ideas and tries new things. * Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions. * Written Communication - Writes clearly and informatively; Able to read and interpret written information. * Change Management - Communicates changes effectively. * Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. * Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment. * Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically. * Organizational Support - Follows policies and procedures. * Judgment - Makes timely decisions. * Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. * Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. * Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. * Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. * Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. * Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. * Initiative - Asks for and offers help when needed. * Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas. EDUCATION/TECHNICAL REQUIREMENTS: High school diploma or general education degree (GED); and three years related experience in apartment maintenance or related field; or equivalent combination of education and experience. Up-to-Date EPA Universal and HVAC Certification required from an approved and licensed authority. Swimming Pool Certification (CPO) not required, but a plus. PHYSICAL DEMANDS: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. * The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. * Specific vision abilities required by this job include close vision, distance vision and color vision. WORK ENVIRONMENT: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. * The noise level in the work environment is usually loud. * Travel is required between properties. * This is a drug-free workplace.

What does a Service Supervisor do at Swire Coca-Cola?The Field Service Supervisor is accountable for leading a team of Technicians, ensuring safe operations, and providing leadership, direction, and development through one-on-one coaching and productivity reviews. The supervisor upholds the highest standards of quality and service in line with Swire and Coca-Cola standards, while fostering positive relationships with both internal and external customers. They oversee and coordinate the daily operations of the Field Service team, ensuring all activities, repairs, and maintenance tasks are completed on schedule and within budget. Additionally, they provide technical guidance and training to Field Service technicians on the repair and troubleshooting of coolers, vending machines, and fountain dispensing systems. Proper diagnostics and timely resolution of technical issues are ensured by working closely with technicians to handle complex or escalated service requests Responsibilities: Train, develop, and manage performance of assigned team Analyze and monitor key performance indicators (KPIs) to drive operational efficiencies and improve performance outcomes Establish and maintain positive internal/external customer rapport. Ensure all customer issues resolved in a timely manner Schedule technicians to ensure market coverage and project timelines Ensure adherence to Swire standards, NAOU standards and regulatory requirements Adhere to safety, fleet maintenance and vehicle standards Performs other duties as assigned Requirements: High School Diploma (or GED) required Certified HVAC Technician preferred Electrical Test Technician Certification preferred PLUMBER - Licensed Plumber preferred 2+ years experience in service, installation, repair preferred or 2+ years experience in managing people preferred Proficiency in Microsoft Office: Excel, Word and Outlook required Communication skills Time management Priority setting Problem Solving Conflict Management Customer Focus