Customer service supervisor jobs in Redmond, WA - 1,485 jobs

Job Title: Field Service Supervisor Company: Munters Corporation Salary: $74,909 - $100,307 annually About US: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers' operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters' business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Duties and Responsibilities: The Field Service Supervisor is responsible for providing exceptional leadership for the field service team within their assigned service territory. The Field Service Supervisor will also be the primary contact for all customer escalations within assigned service territory. The team of field service personnel are responsible for performing on-site routine services including installation, maintenance, and repair. The Field Service Supervisor is responsible for growing the revenue in the territory and delivering service that meets the regions profitability goals. In addition, the Field Service Supervisor will develop and grow all Service delivery quality and capability: Supervise Service team to deliver Equipment Channels and Customers, start-up, extended warranty, contracts, and billable service across all product lines including Industrial, Commercial, National Accounts, High Temperature (incl. Zeol) Ensure alignment of internal and external resources when delivering Service Labor, Parts, and Retrofits to end customer o Internal resources to include Parts Sales Specialists, Contract Sales Specialists, Project Sales, and Service Coordination Provide back-office service administration related to but not limited to: Time sheet entry Expense report review, preparation, submission, and approval for payment Service Report Creation and review of field technician narrative Performance Value reports Refrigeration Set-up reports Measure service delivery activities and results: Technician utilization and Revenue/ Warranty cost generation per technician Conformance to Service Report generation, for content, quality, and communication style Measure and report on install base penetration Rates Technicians on Customer satisfaction and First-time fix rate Supports Service Team in employee evaluation and performance improvement Responsible to convey the customer experience to our organization through C2 customer complaint system Support Services sales promotions, tools, and goals Interact with Service Sales to provide feedback on scope definition and cost to perform, and share leads Interact with Service Engineering to provide feedback on technical support quality and availability Interact with Equipment Sales to share leads and to build Service Sales Manage all customer queries and resolve issues in coordination with the relevant departments Participates in recruiting activities as necessary to support staffing efforts * Advises Supervisor or other appropriate personnel regarding schedule conflicts, service-related issues, equipment problems/issues, employee issues and any other job-related issues Participates as necessary in new hire orientation, field training and on-going education activities to insure that employees know proper techniques, procedures, and work rules Performs quality assurance checks in the field Requirements: Bachelor's Degree in a business concentration plus years of commercial HVAC maintenance experience to commercial, industrial, and institutional facilities in addition to the following: Highly motivated and skilled at complaint handling and issue resolution Knowledge of commercial HVAC systems and maintenance procedures Excellent verbal and written communication skills Ability to multi-task and prioritize work Computer proficiency with MS Word, Excel, and PowerPoint Previous experience working in a fast-paced service operation, scheduling or dispatching strongly preferred Previous management or team lead experience Leadership (if applicable) Use leadership competencies in the PDA Ability to travel (at short notice) to multiple site locations to meet the needs of the business as necessary Have a valid Driver license with an excellent driving record Ability to effectively partner with cross functional teams to meet performance objectives and to support mission and vision of the Company Physical Requirements: Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data, viewing computer terminal, expansive reading, etc. The worker is not substantially exposed to adverse environmental conditions Benefits: Competitive Salary Comprehensive health, dental, and vision insurance plans Flexible work schedule Generous vacation and paid time off 401K retirement savings plan with employer matching Professional development opportunities, including tuition reimbursement, and conference attendance Company-sponsored social events and team-building activities State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.

As Telecon continues to expand in the US, we are seeking a highly organized and proactive Supervisor of Shared Services that will serve as our local point of contact for Real Estate, Fleet, and Procurement functions. This role will act as the “feet on the ground,” ensuring operational alignment with corporate standards while supporting the unique needs of our growing regional operations. Responsibilities: Real Estate Support Coordinate with the corporate Real Estate team to support site selection, lease management, and facility maintenance, including but not limited to oversee the execution of maintenance and repair operations for the facilities.. Act as the local liaison for contractors, landlords, and service providers. Ensure compliance with safety, security, and regulatory requirements at all regional facilities. Fleet Management Support fleet operations including vehicle assignments, maintenance scheduling, and incident reporting. Monitor fleet utilization and ensure alignment with operational needs. Liaise with vendors for repairs, inspections, and vehicle procurement. Procurement Coordination Facilitate local purchasing activities in alignment with corporate procurement policies. Support vendor relationships and assist with sourcing needs specific to the region. Monitor inventory levels and coordinate with teams to optimize supply availability. General Duties Provide hands-on support for regional projects and initiatives. Identify and escalate operational challenges or opportunities for improvement. Collaborate with cross-functional teams to ensure seamless execution of support services. Qualifications: Minimum 5 years of experience in operations, facilities, fleet, or procurement roles. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and manage multiple priorities. Familiarity with Canadian corporate practices is an asset. Valid driver's license and willingness to travel locally as needed. IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION! ******************************** AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED. What we have to offer: A dynamic work environment where you can develop your potential - Training provided for technical positions. Health & Safety first: this is our number one priority. Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background. We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. WELCOME TO TELECON We Connect People. We Connect the World. Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow's connectivity in our communities, businesses and homes. For more information on Telecon, visit *********************** or follow us: LinkedIn: @Telecon Facebook: @Telecon X: @TeleconGroup Instagram: @Telecongroup YouTube: Telecon Group

A state bar association in Seattle is looking for temporary Exam Proctors for the Washington State Bar Exam on February 24 and 25, 2026. Candidates must arrive early, maintain professionalism, and be able to perform physical tasks. Requirements include being at least 18 years old and a high school graduate. Compensation is $426 for the orientation and two exam days. Applications are due by January 18, 2026, via the provided link. #J-18808-Ljbffr

Be the reason clients stay-and advisors grow. Some firms talk about “client experience.” Others quietly build systems that make it exceptional every single day. At Elevated Wealth Management, this role sits at the center of that difference. We're hiring a Client Relations Associate to become the trusted first touchpoint for clients and the operational backbone for our advisors. If you take pride in precision, relationships, and being the person everyone relies on to keep things moving, this is a seat with real influence-not a support afterthought. The Opportunity This is not a “front desk + paperwork” role. You'll be the connective tissue between clients, advisors, and operations-making sure nothing falls through the cracks as the firm grows. When clients call, they feel taken care of. When advisors meet with clients, everything is ready. When new business comes in, it moves forward cleanly. Your work protects trust, momentum, and reputation. Compensation & What You Get (Up Front) Base Salary: $65,000-$75,000 Performance-Based Bonuses tied to accuracy, responsiveness, and team outcomes Stable, growth-oriented firm with long-term client relationships-not transactional chaos Clear expectations and structure Direct exposure to advisors and leadership, not buried in layers What You'll Own Act as a primary point of contact for clients-calls, scheduling, follow-ups, and coordination Maintain clean, accurate records in Redtail CRM so advisors always have context Support case management and new business processing, ensuring paperwork is complete and timely Track leads, activity, and follow-ups, keeping advisors focused on relationships-not admin Coordinate seminars and client events (RSVPs, prep, post-event follow-up) Maintain a professional, welcoming office experience for every client interaction Handle core administrative workflows (files, scanning, mailing, organization) with precision The Kind of Person Who Thrives Here You're calm under pressure, naturally organized, and take pride in being dependable. You don't need hand-holding-but you do value clear processes. You enjoy working with people, but you're just as satisfied closing loops and keeping systems clean. You care about doing things right the first time. Next Step If you're looking for a role where your work genuinely matters-and where doing things well is noticed-apply now to start a confidential conversation about joining Elevated Wealth Management.

Nintendo of America Inc. About Nintendo of America: From the launch of the Nintendo Entertainment System more than 30 years ago, Nintendo's mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo's iconic and cherished franchises including Mario , Donkey Kong , The Legend of Zelda , Metroid , Animal Crossing , Pikmin and Splatoon across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo's operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company's website at . DESCRIPTION OF DUTIES: Forecasts and manages work volume, work schedules, and staffing levels to ensure business needs are met, acts as liaison with other departments. Sets goals for performance and deadlines in ways that comply with the company's/departments plans and vision. Ability to identify strengths and weaknesses within team members and delegate projects and tasks accordingly. Ensures incoming and/or outgoing shipments are accurately received, tracked and transferred. Investigate and/or resolve freight discrepancies and issues. May oversee automated & manual production lines and/or pick/pack assembly lines. Manages complex projects and demonstrates situational adaptability with fluctuating deadlines. Ensures tasks are being performed by staff according to training, safety and Occupational Safety and Health Administration (OSHA) guidelines. Ensures company policies and established guidelines are followed for task completion, including meeting quality, efficiency, and accuracy standards. Facilitates quick and appropriate resolution of any and all challenges, discrepancies or miscommunications Drives innovation within the team, and develops methods for gathering metrics and workflow analysis to improve quality and efficiencies. Applies understanding of basic business finance including the ability to identify and quantify key drivers, develop, measure and report key metrics; assists manager in fiscal year budget planning. Monitors and evaluates performance of team and assess staff for the semi-annual review process. Coordinates with Manager and Human Resource representatives to resolve personnel/performance issues for assigned staff (coaching, documentation, etc.). Responsible for hiring decisions of hourly personnel and makes recommendations to manager for salary level. SUMMARY OF REQUIREMENTS: Minimum of four years of related experience preferred. One (1) year of supervisory experience. Strong organizational, coaching and leadership abilities. Self-motivated with a results-driven approach. Excellent communication skills, both oral and written. Able to present thoughts and feelings openly and constructively. Effective using nonverbal communication and body language. Can clearly convey, deliver and receive messages. Ability to delegate effectively allowing others to grow and work on meaningful and challenging tasks. Ability to identify, define, and analyze problems; use a problem-solving process; develop decision-making strategies; generate potential solutions; judge and evaluate results; choose and implement solutions (Plan-Do-Check-Act). Ability to work with highly confidential and/or sensitive matters. Advanced MS Office proficiency (Word, Excel, and Power Point); IBM iSeries and Oracle EBS Applications knowledge preferred. Undergraduate degree in Business, Manufacturing, a related field, or the equivalent combination of education, training and experience. Specialized training in automated warehouse packaging and distribution systems or equivalent preferred. First Aid and CPR certification preferred. Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role. This position is onsite in North Bend, WA, and not open to remote status at this time. This position includes a base salary range of $79,600 - $127,400 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information. #LI-Onsite

* Greet customers in a professional and enthusiastic way * Answer telephone calls promptly * Demonstrate in-depth knowledge of products, placement, availability, price and use * Efficiently assess customer needs for product or services * Educates patients/clients on medical products and services * Fit and sell medical products and services to customers * Process customer orders and accurately input customer orders into the computer * Keep showroom stocked, clean, organized and presentable * Perform other tasks as assigned or necessary *Skills* Customer service, Customer support, Call center, Health care, Customer service call center, Customer service oriented *Top Skills Details* Customer service *Additional Skills & Qualifications* * High school graduate or equivalent * Excellent customer service skills * Excellent verbal communication skills, especially over the telephone * Ability to work with diverse clientele * Ability to occasionally lift and/or carry objects weighing up to 100 lbs. * Ability to sit, stand and walk for extended periods of time * Accurately enter data into computer and acquire a working knowledge of any software applications applicable to the position *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Seattle, WA. *Pay and Benefits*The pay range for this position is $21.00 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Seattle,WA. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 3407 South 23rd St, Tacoma, Washington 98405 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

SUNDAY - THURSDAY schedule Friday & Saturdays off! At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect. Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay. What You'll Do: Diagnose sewer issues and create multi-option proposals Present solutions with confidence using the Harts Service Process Complete residential sewer service work to the highest standards Meet performance goals while supporting your team Pay & Schedule: Commission-based position (earn 4%-18% per project subtotal) Expected annual earnings: $70,000-$180,000+ Full-time, SUNDAY - THURSDAY Hours between 6:30am - 6:00pm Why You'll Love Harts: Medical, dental & vision insurance 401(k) with company match Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays Company vehicle + paid life insurance Employee discounts, referral bonuses & growth opportunities A stable, year-round career where hard work = unlimited earning potential If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************. Harts - We Care More. Qualifications What You Need: Valid driver's license & clean driving record Sewer service experience preferred (we'll train the right licensed pro) Strong customer focus and team mindset

Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite

Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight. As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights. This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success. Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules. Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies. Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting. Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams. Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows. Who You Are RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic. Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues. Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders. Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes. Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment. 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms. Strong RevOps background with direct forecasting and revenue-metrics experience. Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight. Ability to read and troubleshoot SQL queries (basic query writing a plus). Strong project-management skills to coordinate multiple stakeholders and meet milestones. Experience at an early-stage startup is a plus. Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

Job DescriptionSalary: $27-$30 per hour Description of Company: Medosweet is a family-owned food and beverage distribution company whose mission is to create an Exceptional Customer Experience through Employee Teaming, Innovative Technology, and Fresh New Customer offerings while Honoring our Founders core values of recognizing Employees, Customers, Community, and Faith in the conduct of our company. Medosweet's Vision is Providing Best in Class Service while treating All Employees and Customers like Family. About the Position: Medosweet's Customer Service Supervisor is responsible for overseeing our Customer Service team along with managing customer orders, resolving customer issues, answering phones, checking in visitors, running reports, scheduling PTO for team members, and creating and maintaining standard operating procedures (SOPs) for the department. The Customer Service Supervisor will work closely with our Sales & Distribution Director and other departments to ensure the highest level of customer satisfaction and team performance. This position is considered a "working management" position, who will work alongside our Customer Service team. Essential Duties and Responsibilities: Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Manage customer orders and resolve customer issues in a timely and professional manner. Answer phones and greet visitors, ensuring a positive experience for all customers and visitors. Be able to multitask and problem solve requests from several departments. Monitor team performance and provide feedback to direct reports. Schedule PTO for team members and ensure adequate coverage during absences. Create and maintain SOPs for the department, ensuring consistency and accuracy in all processes. Collaborate with the Sales Director and other departments to ensure the highest level of customer satisfaction. Run reports and analyze data to identify trends and opportunities for improvement. Maintain a positive work environment and foster a culture of teamwork and collaboration. Position Requirements: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Supervisory Skills: This position directly supervises up to 2 or 3 employees, depending on the company growth. This position carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include assisting with hiring; training, planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems. Education: Bachelor's Degree and 3 years experience in Business or related experience and/or training; or equivalent combination of education and experience.

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed Provide coaching and career development for team members Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development Audit customer chat, email and phone interactions weekly for quality and process adherence Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues Participate in Customer Support promotion and hiring process Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases Continually evaluate the opportunity for process improvements and implement best practices Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment Demonstrated success with workflow optimization in a real time, fast paced environment Proficient with Salesforce or similar CRM preferred Proficient with Microsoft Excel including pivot tables and advanced formulas Have excellent verbal and written communication skills with a keen eye for detail A client first attitude and love to engage with customers Interested in financial markets or services, particularly private equity and venture capital Ability to operate with a strong sense of urgency and deliver results Have terrific prioritization skills to high call volume in parallel with project work Comfortable to engage with a diverse array of customers Team player with the desire to try new ideas in order to achieve greater levels of success Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $95,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite

Job Description: This role is accountable for designing, automating, and managing a comprehensive reporting portfolio that supports business decision-making and strengthens control processes. The analyst will lead efforts to streamline and modernize manual reporting, applying a risk-mitigation and efficiency mindset to every solution.The position requires end-to-end ownership of reporting solutions-from requirements gathering and data sourcing to development, testing, and delivery. Success in this role means creating scalable, accurate, and timely reporting that enables operational transparency and drives process improvements across Financial Center Operations & Controls.In addition to reporting responsibilities, the analyst will contribute to internal control discipline and operational excellence by supporting governance activities, monitoring key metrics, and identifying opportunities for automation and quality assurance. This includes evaluating data to detect issues, implementing remediation strategies, and ensuring adherence to enterprise-wide standards.Responsibilities: Responsible for providing business metric and program analysis, report management, and project support at several different levels. The position requires the incumbent to have diverse administrative expertise and to oversee various programs and initiatives, to be able to think strategically, as well as perform in a proactive manner with limited supervision. The position also requires the individual to build and maintain relationships with field management and work closely with other organizations within the LOB. Support and lead the execution of the Financial Center Operations, focusing on automation, process optimization, and data integrity. Design and implement automated solutions using enterprise-approved BI tools (e.g., Tableau, Power BI, Alteryx). The ability to work independently, multi-task, assist partners with complex items and those that require extensive research, while prioritizing his/her workload. Must demonstrate a cooperative and professional work attitude. Manage and improve existing processes to ensure consistency and continuity across the Preferred business. Ability to coordinate all essential work-streams (people/process, controls, business leads and technology) to ensure project / program delivers on time and to the business case. Develop strong working partnerships across the organization and work with various LOB partners, and other key LOB support partners to manage, develop and execute reporting on Financial Center Operations. Detailed Documentation - Procedures and Business Requirements. Must gather and document requirements, interpret business needs against data availability to develop best possible solution. Consider all possible improvement opportunities by identifying gaps and developing process improvements. Support leadership while being able to influence through sound reasoning and solid analytics. Required Qualifications: Detail oriented and possess excellent problem solving and decision-making skills Effective comprehension and listening skills Strong time management skills Proficient in Excel- Basic & Complex formulas and the ability to interpret large amounts of distinct data Excellent PC skills including (but not limited to) MS Word, MS Excel, PowerPoint, Microsoft Edge or Chrome Must be able to attend to detail in order to make comparisons based on desired outcomes and guidelines Must demonstrate multi-tasking skills to handle various task/responsibilities and alternate between differing work processes and shift priorities Must display decision making ability Must have excellent verbal and written communication skills Must display organizational skills Must be able to comprehend and follow instructions and guidelines Desired Qualifications: Project Planning/Management Leadership experience Knowledge of financial center operations and controls Minimum Education Requirements: Bachelor's Degree or equivalent work experience Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031), US - WA - Bellevue - 10400 NE 4th St - 400 Lincoln Square (WA3400) Pay and benefits information Pay range$73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - Strong attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information - Ability to work in a fast-paced environment - Ability to work within strict time frames/resolute deadlines - Strong critical thinking skills, attention to detail and ability to draw conclusions Desired - Ability to speak a second language - Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation

The Customer Service Manager has excellent customer service skills, a passion for animal welfare and strong organizational abilities. This position oversees the entire front desk team of customer service representatives and the Customer Service Assistant Manager. The Manager is responsible for all scheduling, hiring, training, and supervising the customer service team. These staff are responsible for adoptions, retail and licensing and creating a welcoming environment for our community. The Customer Service Manager works closely with accounting regarding receipt integrity, inventory controls, cash handling procedures and reporting. Primary responsibilities include: Providing leadership, inspiration, and direction to the organization around adoptions and excellent customer service. Supervising departmental staff, scheduling, and hiring, handling payroll reporting. Supervises the Assistant Customer Service Manager and partners with them closely to maintain departmental SOPs, provide training, support, leadership, and supervision to the Customer Service team including staff and volunteers. Ensures all staff adhere to the highest standard of customer service including in-person communications, email communication, and phone calls. Responsible for ensuring adoptions has consistent seven day a week coverage. Works closely with the Volunteer Department to train and supervise Adoption Volunteers. Integral part of the leadership team who evaluates and provides reports on our adoption rate and provides insight and works to attain revenue goals. Responsible for all training and onboarding for all adoption staff Maintains best practices for adoption policies, stays informed of changes in the animal welfare field. Shelter software database administrator for campus Manages the pet licensing database, ensuring data integrity, accuracy, and timely updates. Responsible for ordering all retail Personally, handles difficult/emotional customer interactions. Supports, trains, and assists all front-line staff for all transactions and customer interactions.\ Keeps updated on all in care animals' status and special needs. Other duties as assigned by the Director of Animal Welfare Pet Licensing - Oversees licensing staff to ensure the following: Assign and mail pet tags to on-line and mail-in customers. Conduct regularly scheduled reporting on expired licenses, generate and mail renewal notices using mail merge function. Track all renewal notifications and individual compliance. Inventory Control for Pet tags, ordering, tracking, and assigning tags to pets. Serve as administrator of the PetTrack database. Report monthly on license activity and income / generate special reports as needed. Maintain and track the status of all special licenses. Communicate inspection needs to ACO Chief Train all staff issuing licenses in proper procedures and protocols. Attend and contribute to all Licensing and Coordinator/Manager meetings. Requirements Qualifications Demonstrated management and leaderships skills with staff and volunteers. Previous animal sheltering experience Demonstrated program management experience. Excellent communication skills (verbal and written) Very strong public speaking and teaching skills, with both large groups and in one-on-one situations The ability to stay calm, collected, and professional in stressful or emotionally charged situations. The ability to multitask and work very efficiently in an often hectic, dynamic, fast-paced environment. The ability to work collaboratively and productively with volunteers, peers, and other KHS staff (a true team player) Positivity and open-mindedness towards progressive animal welfare strategies and policies Ability to understand and interpret all city and county pet licensing ordinances. Previous database management Support the mission and philosophy of the Kitsap Humane Society Must advocate the humane treatment of animals and be able to transmit these values to others. Salary Description $25-26.50/hour

Store - BOS-EVERETT, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Seattle Radiology is hiring a Patient Services Supervisor. The Patient Services Representative Supervisor oversees the daily operations of the patient service representative team within our radiology practice, ensuring exceptional patient experience, efficient workflow, and compliance with organizational policies and healthcare regulations. This role is responsible for supervising front-end staff, optimizing scheduling and registration processes, and serving as a key liaison between patients, clinical teams, and administrative leadership. Compensation: The salary Hourly wage range is $26.61 - $39.92. The wage for this position is based on multiple factors, including but not limited to direct job-related experience, length of experience, knowledge, skills, and abilities. About Us We provide a range of outpatient imaging services for patients such as MR, PET/CT, CT, ultrasound, x-ray, fluoroscopy, and several types of procedures. Seattle Radiology is an Imaging Center of Radia Inc., P.S. the largest, physician-owned Radiology practice in the United States. Our organizational culture is one of innovation, collaboration and compassion and we are dedicated to delivering the highest quality patient care available. Position Summary The Patient Services Representative Supervisor reports to the Imaging Center Manager and provides hands-on operational leadership for day-to-day front office activities, ensuring a consistently high level of patient, referrer, and staff satisfaction. As the leader of the patient services team-the first point of contact for our patients-this role sets clear expectations, provides direction, and fosters a culture focused on professionalism, efficiency, and compassionate, patient-centered care. The Supervisor leads, coaches, and supports a team of Patient Services Representatives, ensuring effective scheduling, registration, communication, and problem resolution. They work collaboratively with the Imaging Center Manager, pre-authorization team, and clinical staff to align workflows, achieve operational goals, and support ongoing initiatives that enhance the patient experience and operational performance. Proficient in the use of Electronic Medical Records, the Supervisor leverages data, reporting tools, and performance metrics to generate actionable insights. Through critical and strategic thinking, they identify opportunities for improvement and drive enhancements to processes, policies, and workflows that promote efficiency, accuracy, and exceptional service delivery. Core Responsibilities: Customer/Patient Satisfaction : recognizes internal and external customers in the organization. Monitors and ensures staff are delivering high-level of customer/patient satisfaction. Initiates service recovery as needed. Strategic Thinking: continuously evaluating the needs of the front office and finds opportunities for improvement. Problem Solving: utilizes critical thinking to resolve issues in a timely, efficient, and compliant manner. Team Builder : creates a functional team and retains quality staff. Minimum Qualifications Associate's degree preferred Three years experience in healthcare setting patient services supervisory/lead role Experience working in a fast paced radiology practice We offer market-competitive compensation and a full range of benefits, including: Medical, Dental and Vision Benefits A 401(k) with a profit-sharing component Paid Time Off, Paid Sick Leave and Holiday Pay Life and disability insurance Learning opportunities through professional development programs Annual discretionary performance increase

Requirements Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer Salary Description $23 per Hour

Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Pay range starting at $29/hr.+ based on experience Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)