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Customer service supervisor jobs in Redmond, WA

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  • Customer Service, Dispatch, and Sales

    Seatown

    Customer service supervisor job in Lynnwood, WA

    Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate opening, we're actively building a network of qualified professionals for upcoming opportunities. Benefits Competitive Pay Paid time off: Generous vacation, holidays, and sick leave Health Insurance: Comprehensive medical, dental, and vision coverage Retirement Plan: 401(k) with company match Training and development: Ongoing opportunities for professional growth and advancement Onsite Gym Working for a company that values the employees, be apart of the Seatown magic Why Join Our Talent Pool? ✅ Be the first to hear about new job openings ✅ Get exclusive updates on company news & hiring events ✅ Fast-track your application when positions open up Who Should Apply? ✔ Experienced Customer Service, Dispatch, and Sales professionals ✔ Customer-focused individuals who take pride in quality workmanship ✔ Those interested in career growth and professional development How to Apply Submit your resume today, and we'll reach out when a role that matches your skills and experience becomes available! #SEA About Seatown: Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy
    $27k-37k yearly est. 4d ago
  • MS Dynamics 365 Functional Expert with Financial Services domain

    Cloudingest

    Customer service supervisor job in Seattle, WA

    Hi, Send your resume to ********************* Title: MS Dynamics 365 Functional Expert with Financial Services domain and SME On-site Work | Seattle, WA Client: Novulis/Stefanini Group MS Dynamics 365 Expert with Financial Services domain experience and must be hands on in F&O (Finance and Operations)
    $55k-115k yearly est. 1d ago
  • Customer Service Representative

    Ram Mounts 4.0company rating

    Customer service supervisor job in Seattle, WA

    Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance. Job Summary Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise. They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish. Duties and Responsibilities Interacts directly and courteously with customers, primarily by telephone or email. Directs unresolved issues to the appropriate resource for resolution. Records details of actions taken into the ERP and CRM systems as applicable. Analyzes transactions and corrects errors to ensure accuracy of customer records. Research customer records to track order status and fulfillment. Develops thorough knowledge of product line, pricing, estimated delivery times, drop-ship procedures, marketing promotions, and associated information. Provides price quotations, receives orders, arranges for returns, replacements, delivery of samples, and fulfills miscellaneous customer requests. Performs associated duties as assigned by supervisor. Serves as an internal resource to support Inside and Regional Sales Teams. Employs strong people skills to analyze and resolve customer inquiries and problems in accordance with established company guidelines. Related Experience Minimum 5 years of experience working with customers to evaluate their needs. Must have track record of reliability and follow through with great communication skills. Experienced with MS Office Suite, MS Outlook, and customer order entry. Education High school education required Associate degree preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often required to perform the following activities: Reaching. Extending hands and arms in any direction. Standing. Ability to stand when needed to complete tasks. Sitting. Sitting at desk for sustained periods of time. Using Fingers. Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand. Grasping. Applying pressure to an object with the fingers and palm. Feeling. Perceiving attributes of objects, such as size, shape, or texture by touching with skin, particularly that of fingertips. Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward up to 15 pounds. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occasionally the employee must lift and/or move up to 15 pounds. Pulling. Using upper extremities to exert force to draw haul or tug objects in a sustained motion up to 15 pounds. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus Depth Perception: ability to judge distance and space relationships. Field of Vision: ability to see peripherally. Accommodation: ability to adjust vision to bring objects into focus. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Repetitive motion. Substantial movements (motions) of the fingers and hands. Hourly Rate: $22.00 - $27.00 hourly Benefits: Employer paid Medical, Dental, Vision, and Life Insurance Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays 401k with up to 4% employer match Additional paid parental leave beyond state/federal offerings Quarterly catered lunch events for all employees RAM Mounts product discounts Position Status: Full Time Position Location: On-Site A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
    $22-27 hourly 4d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Customer service supervisor job in Kirkland, WA

    Customer service 📍 Onsite | Full-Time | Permanent Role 💰 $45,0000-$54,000 + Commission (depending on experience) ✨ Great Benefits FULLY ON-SITE About the Role: Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments. What You'll Do: Handle 50-60 incoming prospect calls per day with warmth and enthusiasm Schedule and host virtual tours or set up in-person appointments Answer live chats, texts, and follow-ups to support the leasing process Provide excellent customer service and build rapport with prospects Keep accurate records and notes in our CRM Stay up-to-date on property details, amenities, and specials Collaborate closely with teammates and property managers What We're Looking For: Strong customer service experience (required) Call center, customer service, or leasing experience a plus Friendly, positive communicator with great multitasking skills Organized, detail-oriented, and tech-savvy Reliable, punctual, and team-oriented Why You'll Love It Here: Competitive pay + monthly commission Supportive, inclusive team environment
    $45k-54k yearly 1d ago
  • TikTok Shop - Product Manager - Customer Engagement Product Manager

    Tiktok 4.4company rating

    Customer service supervisor job in Seattle, WA

    About the team The User Growth team plays a core role in the acquisition, activation, engagement, and retention of billions of users/customers world wide. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop. About the role: We are looking for a senior Product Manager to lead our customer re-engagement strategy for TikTok Shop's U.S. operations. This role is ideal for someone passionate about content-driven commerce, who can blend user psychology, lifecycle insight, and experimentation to bring current users back into the funnel and increase purchase frequency. You'll own re-engagement surfaces, influence content strategy, and partner cross-functionally to drive retention through scalable product and system changes. Responsibilities: * Own the end-to-end product strategy for re-engaging users through content-driven surfaces (e.g., For You feed, Shop tab, notifications, retargeting). * Partner with Data Science, Product Marketing, and Algorithm teams to identify high-potential user cohorts and trigger points for reactivation. * Design, launch, and optimize A/B tests that deepen user engagement and maximize downstream conversion (GMV). * Collaborate with the Content and Creator teams to optimize discoverability and surface relevant touchpoints that drive return usage. * Translate lifecycle insights into roadmap features that reduce churn and increase DAU-to-purchase conversion.Minimum Qualifications * 3 years and above experience in Product Management, ideally in content commerce, retention, or lifecycle engagement roles. * Deep understanding of re-engagement loops and user behavior in social or commerce platforms. * Data-fluent; able to translate insights into scalable features and run experiments with clear hypotheses. * Experience partnering with Algorithm, DS, and Product Ops teams in fast-paced environments. * Familiarity with content systems, creator ecosystems, or recommendation models is a strong plus. Preferred Qualifications * Masters Degree in Business, Economics, Computer Science or a related field. * 5 years of relevant experience in E-commerce or operations in a technology company. * Experience with customer engagement product is a plus. * Familiarity with SQL is a plus.
    $93k-160k yearly est. 60d+ ago
  • Electrical Service Expert

    Harts Services 4.3company rating

    Customer service supervisor job in Tacoma, WA

    Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission/year Road Warrior Skilled Labor - TradesDescription Full-Time | Weekend Availability Required At Harts Plumbers, Electricians & HVAC, we're more than just a company - we're a family. Since our founding, we've been dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success comes from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect. We're looking for a Licensed Electrical Service Expert who's ready to combine technical skill with outstanding customer service. In this role, you'll diagnose, repair, and improve electrical systems while guiding customers toward informed and confident decisions using our proven Harts Service Process. What You'll Do: Diagnose electrical issues and create multi-option repair/upgrade proposals Present solutions to customers with confidence and clarity Complete electrical service work to Harts' high standards Meet service criteria and contribute to revenue goals Schedule & Pay: Full-time, commission-based position Flexible shifts available: Sat-Wed, Sun-Thurs, or Tues-Sat Hours between 6:30am - 6:00pm Commission: 4%-18% of project subtotal Expected annual earnings: $70,000 - $180,000+ Why You'll Love Working at Harts: Medical, dental, and vision insurance 401(k) with company match Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays Company vehicle + paid life insurance Costco membership & employee assistance program Career growth opportunities in a supportive, winning team culture If you're ready to take your electrical career to the next level - with top-tier pay, benefits, and a company that invests in your growth - apply today at hartsservices.com/careers or email *************************. Harts - We Care More. Qualifications Requirements: Washington Journeyman Electrical License (EL01 or EL02) Valid Driver's License + clean driving record Commitment to excellent customer service and teamwork
    $70k-180k yearly Easy Apply 60d+ ago
  • Entry Level Customer Service Manager

    Instep Seattle

    Customer service supervisor job in Redmond, WA

    Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite
    $54k-96k yearly est. Auto-Apply 60d+ ago
  • Customer RevOps Manager

    Magnify

    Customer service supervisor job in Seattle, WA

    Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight. As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights. This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success. Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules. Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies. Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting. Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams. Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows. Who You Are RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic. Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues. Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders. Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes. Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment. 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms. Strong RevOps background with direct forecasting and revenue-metrics experience. Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight. Ability to read and troubleshoot SQL queries (basic query writing a plus). Strong project-management skills to coordinate multiple stakeholders and meet milestones. Experience at an early-stage startup is a plus. Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.
    $109k-153k yearly est. Auto-Apply 60d+ ago
  • Customer Support Manager

    Pitchbook Data 3.8company rating

    Customer service supervisor job in Seattle, WA

    At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed Provide coaching and career development for team members Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development Audit customer chat, email and phone interactions weekly for quality and process adherence Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues Participate in Customer Support promotion and hiring process Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases Continually evaluate the opportunity for process improvements and implement best practices Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment Demonstrated success with workflow optimization in a real time, fast paced environment Proficient with Salesforce or similar CRM preferred Proficient with Microsoft Excel including pivot tables and advanced formulas Have excellent verbal and written communication skills with a keen eye for detail A client first attitude and love to engage with customers Interested in financial markets or services, particularly private equity and venture capital Ability to operate with a strong sense of urgency and deliver results Have terrific prioritization skills to high call volume in parallel with project work Comfortable to engage with a diverse array of customers Team player with the desire to try new ideas in order to achieve greater levels of success Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $95,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite
    $95k yearly Auto-Apply 17d ago
  • Customer Service Supervisor

    Modern Aviation

    Customer service supervisor job in Seattle, WA

    Job Details Seattle, WA $27.00 - $27.00 HourlyDescription Customer Service Supervisor Primary purpose of the position Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Lead, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions: Monitor performance of the customer service representatives. Coordinate aircraft services such as fuel and hangar storage. Arrange services for clients such as hotel booking, catering, and ground transportation. Process customer invoices Answer customers' queries, questions and resolve issues, as necessary Build and establish customer relationships with local service providers such as hotels, rental car, companies, restaurants etc. Provide training and assistance to newly hired customer service representatives and other personnel Cover potential call out shifts at the front desk Maintain stock information, materials, and amenities in the lobby area Serve as a primary source of information for all customer service representatives Oversee closing reports and assist with billings, and accounts receivables Perform other duties as they may be assigned by management Must be able to lift 50 pounds. Must be willing and able to work weekends and holidays. Must be willing and able to work our 2nd shift. Qualifications Minimum Qualifications: Strong verbal and written communication skills. Previous customer service experience Basic computer knowledge. Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations. Negotiation and sales skills. Reliable multitasking skills. Valid driver's license. Must be 18 years of age Must be able to lift 50 pounds. Must be willing and able to work weekends and holidays. Must be willing and able to work our 2nd shift. Preferred Qualifications: Basic knowledge of various aircraft types and servicing a plus. Aviation experience strongly desired Reports to: Customer Service Manager The Company Modern Aviation (the “Company”) is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (“FBO”) sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Supervisory Responsibility: Supervises on duty Customer Service Representatives FLSA Status: This position is nonexempt. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions. Travel: This position requires minimal to no travel. Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays. EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ***************************************************************************************
    $39k-51k yearly est. 60d+ ago
  • LOSS PREV/CUSTOMER ENGAGEMENT SPEC

    Fred Meyer 4.3company rating

    Customer service supervisor job in Seattle, WA

    Provide customer service by acknowledging customers as they enter and exit the store, answer questions, assist with deactivation of electronic article surveillance devices, and monitor the Greeter Kiosk. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Fred Meyer family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum - High School Diploma or GED - Strong attention to detail - Demonstrated ability to maintain confidentiality and protect sensitive information - Ability to work in a fast-paced environment - Ability to work within strict time frames/resolute deadlines - Strong critical thinking skills, attention to detail and ability to draw conclusions Desired - Ability to speak a second language - Knowledge of Kroger policies, procedures, and organizational structure- Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service - Acknowledge customers in a friendly manner as they enter and exit the store - Maneuver in the store's entry and exit areas - Politely ask customers to see their receipt for non-bagged items and direct customers to registers when non-bagged items are observed - Respond to activations of Electronic Article Surveillance (EAS) systems - Assist customers with deactivation of EAS devices - Answer customer questions concerning the location of items or sections within the store - Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior - Assist customers with bascarts that may lock up with Purcheck - Report safety concerns to supervisor - Comply with corporate policies and promote/follow company initiatives - Maintain flexibility to work any shift - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $33k-58k yearly est. 5d ago
  • Customer Service Manager

    Rairdon Auto Group

    Customer service supervisor job in Burien, WA

    Job Details Honda of Burien (HOFB) - Burien, WA $21.00 - $21.00 HourlyDescription NOW HIRING: Customer Service Manager Rairdon's Honda of Burien | Burien, WA | Full Time Compensation: $21.00 per hour; Bonus potential up to $1,000.00 per month for exceeding customer satisfaction scores and for meeting unit sold targets; all subject to terms of pay plan. Benefits: Medical, Vision, and Dental Insurance Voluntary Short Term Disability Insurance Voluntary Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance 6 Paid Holidays subject to completion of 90-day introductory period 401k plan with match, subject to completion of the introductory period and other eligibility requirements Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies. Honda of Burien is looking for candidates for a Customer Service Manager role in our dealerships! This role oversees and manages the Customer Experience at every customer touchpoint from the in-store visit to our social media platforms. We are looking for highly motivated individuals who want to succeed and grow with the company. This is a full-time Monday - Friday position. Responsibilities Focused on everything that affects the Customer Experience Contact customers with open concerns within 15 minutes and resolve concerns within 1 hour Do a Morning review of the facilities, make sure common areas are ready, clean and orderly. Direct and help Lot Attendants to correct deficits Set a high standard. Hold short daily meetings with General Manager to present top priorities Attend weekly department head meetings Follow up on We-Owe work promised to the customer. Confirm with Service and Parts the status of availability, appointment status, wait times, customer expectations Complete all follow up calls post sale and post service to clients. Follow up customer concern process and identify underlying causes of issues Check Social Media platforms throughout the day and respond to all customer messages Maintain list of employees who need to complete training and review with employee/managers Qualifications Ability to handle multiple tasks Good social and interpersonal skills Strong record of positive Customer results Collaborative and eagerness to improve Attention to detail We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $21 hourly 4d ago
  • Support Services Community Relations Monitor

    Therapeutic Health Services 4.3company rating

    Customer service supervisor job in Seattle, WA

    Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: Fighting the region's opioid epidemic Providing behavioral health support for those experiencing homelessness Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care Specialists in serving the needs of the BIPOC and LGBTQIA communities We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Shoreline location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles, and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. This is an in-person position, Monday-Friday, 5:30-2:00, paying $23/hr. Requirements: Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer
    $23 hourly 18d ago
  • Office Support Supervisor 2, General Services Division, Tacoma

    State of Washington

    Customer service supervisor job in Tacoma, WA

    Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at ***********************. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at ************** or ************************ The Attorney General's Office is recruiting for a permanent full time Office Support Supervisor 2 in the Tacoma Division. This position is located in Tacoma, Washington, and is represented by the Washington Federation of State Employees (WFSE). Office Support Supervisor 2 Salary range: $47,100 - $63,252 The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience. The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities. Excellent benefits Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer: * Flexible schedules and part-time/hybrid telework options; * A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources; * Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more. The AGO is a place to belong and make a difference! About the Tacoma Division: The Tacoma Division is comprised of 39 attorneys and 44 professional staff. The division is the "face of the AGO" in communities in Pierce and Kitsap counties. This division provides a wide variety of legal services for a number of different client agencies, including the Department of Children, Youth and Families (DCYF); Department of Social and Health Services (DSHS); Department of Labor & Industries (L&I); Employment Security Department (ESD); and Department of Licensing (DOL). Employees in the Tacoma office also handle tort matters on behalf of various state agencies. Duties and Essential Functions of an Office Support Supervisor 2: The General Services division is looking for a professional who thrives in a fast-paced, team-oriented environment to join our team as an Office Support Supervisor 2 (OSS2). This position provides reception, mail and facility support services and is not eligible for scheduled, recurring telework. If you enjoy working with a variety of individuals, supporting and mentoring others in developing professional skills, this may be the job for you! The OSS2 oversees the work of two full-time Legal Office Assistants, ensuring accurate and high quality work product. As the OSS2, you will work closely with the Administrative Operations Manager to provide facility, administrative and safety support in the Tacoma Office. This position is responsible for training new General Services staff on reception and production services in the Tacoma Office. Office Support Supervisors perform a variety of tasks ranging from basic administrative functions to basic legal work. They provide general and complex support functions that may include: * Handling and processing financial documentation * Filing documents in accordance with legal requirements * Performing accurate data entry into various databases * Developing monthly reports * Providing top notch customer service to all who visit the AGO * Handling legal and confidential documents This position provides the opportunity to work in an environment where teamwork and diversity are highly valued. Division members consistently strive to deliver high quality legal services; conduct themselves with integrity, professionalism, civility, and transparency; and, promote a collegial and diverse workplace that values, respects, and supports each other. The AGO also offers a wide range of trainings to help you grow professionally. The position is located in Tacoma, Washington; a welcoming and affordable city that offers a rich history and vibrant cultural opportunities. This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position(s) listed in this announcement. Required Qualifications High school graduation or equivalent and three years of clerical experience including one year of supervisory experience. Conditions of Employment Must be able to provide proof a valid driver's license or ability to obtain within 30 days of hire. About the Washington State Office of the Attorney General The Attorney General's Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes: * Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations) * Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources) * Criminal justice and public safety (investigative and prosecutorial support, financial crimes) * And much more! Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state's interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here. Commitment to Diversity Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds-- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment. One recent measure of the AGO's commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network's "Outstanding Agency Award" in 2019. Our commitment to employee wellness is reflected in earning the 2024 Zo8 Washington Wellness Award. APPLICATION INSTRUCTIONS: In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position: * A letter of interest, describing your specific qualifications for the position; * A current resume detailing experience and education. READ THE FOLLOWING INFORMATION COMPLETELY: * Carefully review your application for accuracy, spelling and grammar before submitting. * You may not reapply to this posting for 30 days. * The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in ******************* completeness of the application material submitted, and responses to the supplemental questionnaire. * A resume will not substitute for completing the "work experience" section of the application. * All information may be verified and documentation may be required. * The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit ************** Equal Employment Opportunity and Accommodations Requests Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO. The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at ***********************. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at ************** or ************************ For questions regarding this recruitment or assistance with the application process, please contact the recruitment team at ***********************. If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at ************** or ******************.
    $47.1k-63.3k yearly Easy Apply 9d ago
  • Service Supervisor

    DH Pace 4.3company rating

    Customer service supervisor job in Seattle, WA

    Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Pay range starting at $29/hr+ based on experience Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $29 hourly 11d ago
  • Hospital Central Services - Supervisor

    University of Washington 4.4company rating

    Customer service supervisor job in Seattle, WA

    **UW MEDICINE - NORTHWEST SUPPLY CHAIN MANAGEMENT** has an outstanding opportunity for a **HOSPITAL CENTRAL SERVICES SUPERVISOR** **WORK SCHEDULE** Full Time In-Person Day Shift HIGHLIGHTS** - Reports to the Program Operations Manager of Materials & Logistics and leads daily operations at the entity level, including distribution, par management, and point-of-use technology. - Partners with internal stakeholders and peers across UW Medicine to implement and optimize system-wide supply chain strategies and improvement initiatives. - Supervises and develops staff, manages performance reviews, and contributes to budget planning while promoting UW Medicine's Mission and Core Values. **PRIMARY RESPONSIBILITIES:** - Lead and support entity-level Supply Chain operations in alignment with UW Medicine's strategy, including standardized receiving, storage, inventory control, and distribution processes. - Supervise daily operations and staff, including scheduling, performance monitoring, evaluations, and acting on behalf of the Manager when needed. Recruit, hire, train, and mentor staff to support team development and succession planning. - Establishes methods and work performance standards and implements policies and procedures to ensure compliance for audit and review. - Develop and maintain distribution procedures, systems, and training programs. Coordinate orientation and ongoing education for staff, including system-based training and documentation for the Materials Management Information System. - Monitor department KPIs, labor hours, and budget performance. Use analytics and dashboards to optimize inventory management, reduce obsolete stock, and improve replenishment processes. - Ensure compliance with Joint Commission, OSHA, and procurement separation of function practices. Maintain clean and organized supply areas and enforce inventory controls aligned with GAAP and UCC standards. - Serve as a customer service advocate, responding to requests professionally and efficiently. Conduct rounding of customer units to assess inventory needs and employee performance. - Participate in system-wide initiatives, project teams, and professional development activities to enhance supply chain performance and stay current with industry trends. - Recommends changes in budget such as staffing needs and supply requisition for departmental operational supply needs. May perform the duties of a Materials Handler II or III as needed and perform other related duties as required, including receiving, dispatch and supply chain tech workflows **REQUIREMENTS:** Completion of a recognized Central Supply Technician course AND three years of technical experience involving sterilization of surgical trays, medical supplies, equipment and instruments in a hospital or institution central medical supply unit OR High school graduation or equivalent AND four years of experience processing complex trays of surgical instruments and equipment OR Equivalent education/experience **Compensation, Benefits and Position Details** **Pay Range Minimum:** $77,112.00 annual **Pay Range Maximum:** $107,124.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $77.1k-107.1k yearly 2d ago
  • Supervisor Rehabilitation Services

    Providence Health & Services 4.2company rating

    Customer service supervisor job in Everett, WA

    The Supervisor is responsible for the supervision of Providence Regional Medical Center Everett Rehab, both Outpatient and Acute. The primary role is to develop and lead staff, maximizing the productivity of the department. This position will coordinate and monitor all therapy activities and supplies, supervise staff, lead and participate in therapy programs. Assists in budget and ongoing DOH and Joint Commission surveys. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. _Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row._ Required qualifications: + Bachelor's Degree in Physical Therapy, Occupation Therapy, Speech Language Pathology. + Washington Occupational Therapist License or + Washington Physical Therapist License upon hire or + Washington Recreational Therapist Registration upon hire or Washington Speech Language Pathologist License upon hire. + National Provider BLS - American Heart Association upon hire. + 2 years of Adult rehabilitation in acute and/or outpatient practice setting - combination of clinical and supervisory experience. Preferred qualifications: + Progressive responsibility for and experience with OT, PT and SLP in adult rehabilitation, with supervisory/leadership experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 399405 Company: Providence Jobs Job Category: Rehabilitation Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3002 ACUTE REHAB WA PRMCE COLBY Address: WA Everett 1321 Colby Ave Work Location: Everett Medical Ctr Colby-Everett Workplace Type: On-site Pay Range: $61.73 - $97.45 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $49k-81k yearly est. Auto-Apply 17d ago
  • Client Services Representative

    Seatown

    Customer service supervisor job in Lakewood, WA

    Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience. As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you! What you'll be doing: Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate. Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns. Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution Proactively gain and maintain a complete understanding of our portfolio of products and services. Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times. Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts What we're looking for: 3-5 years of Call Center experience preferred Weekend availability: 7am - 6pm (8hr or 10hr shifts) HVAC & Plumbing Industry experience is a plus Ability to talk and type accurately; typing speed of at least 45 wpm Dedicated to providing superior client service Ability to manage multiple priorities within a fast-paced environment Strong judgment skills to make sound business decisions Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus Bilingual Spanish is a plus Consent to a pre-employment background check Physical Requirements Regularly required to sit; use hands to handle or feel and type Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues Frequently required to reach with hands and arms Occasionally required to stand, walk and stoop, kneel, crouch, or crawl May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus Benefits Accrued PTO at 1 hour for every 40 hours worked 40 hours of vacation at 3 years and 80 hours at 5 years 7 Paid Holidays Medical/Dental/Vision Health Savings Account 401k with company 100% company match up to 3% and 50% match up to 5% Prizes and giveaways Fully stocked break room Ongoing Training Onsite Gym !!!!!!!!!!! Working for a company that values the employees #SEAP Pay Range$18-$25 USD About Seatown: Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington! We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Privacy Policy
    $18-25 hourly 4d ago
  • Sewer Service Expert

    Harts Services 4.3company rating

    Customer service supervisor job in Tacoma, WA

    Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission Road Warrior Skilled Labor - TradesDescription At Harts Plumbers, Electricians, and HVAC Technicians, we're more than a company - we're a family. Since day one, we've built our reputation on delivering exceptional plumbing, sewer, electrical, and HVAC services while living by our core values: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect. Now, we're looking for a Sewer Service Expert who's ready to grow their career, deliver unbeatable customer experiences, and take home top pay. What You'll Do: Diagnose sewer issues and create multi-option proposals Present solutions with confidence using the Harts Service Process Complete residential sewer service work to the highest standards Meet performance goals while supporting your team Pay & Schedule: Commission-based position (earn 4%-18% per project subtotal) Expected annual earnings: $70,000-$180,000+ Full-time, Monday-Friday (no weekends!) Hours between 6:30am - 6:00pm Why You'll Love Harts: Medical, dental & vision insurance 401(k) with company match Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays Company vehicle + paid life insurance Employee discounts, referral bonuses & growth opportunities A stable, year-round career where hard work = unlimited earning potential If you're ready to join a team that values your skills and fuels your growth, apply today at hartsservices.com/careers or email *************************. Harts - We Care More. Qualifications What You Need: Valid driver's license & clean driving record Sewer service experience preferred (we'll train the right licensed pro) Strong customer focus and team mindset
    $70k-180k yearly Easy Apply 10d ago
  • Support Services Community Relations Monitor

    Therapeutic Health Services 4.3company rating

    Customer service supervisor job in Seattle, WA

    Full-time Description Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: Fighting the region's opioid epidemic Providing behavioral health support for those experiencing homelessness Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care Specialists in serving the needs of the BIPOC and LGBTQIA communities We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Everett location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles, and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. The hours for this role are Monday, Tuesday, Wednesday, Friday, and Saturday 5: 30AM-1:30 PM or 6am-2pm. The pay for this position is $23.00 an hour. Requirements Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer Salary Description $23 an Hour
    $23 hourly 60d+ ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Redmond, WA?

The average customer service supervisor in Redmond, WA earns between $35,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Redmond, WA

$44,000
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