Customer service supervisor jobs in Redmond, WA

About the team The User Growth team plays a core role in the acquisition, activation, engagement, and retention of billions of users/customers world wide. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of TikTok Shop. About the role: We are looking for a senior Product Manager to lead our customer re-engagement strategy for TikTok Shop's U.S. operations. This role is ideal for someone passionate about content-driven commerce, who can blend user psychology, lifecycle insight, and experimentation to bring current users back into the funnel and increase purchase frequency. You'll own re-engagement surfaces, influence content strategy, and partner cross-functionally to drive retention through scalable product and system changes. Responsibilities: * Own the end-to-end product strategy for re-engaging users through content-driven surfaces (e.g., For You feed, Shop tab, notifications, retargeting). * Partner with Data Science, Product Marketing, and Algorithm teams to identify high-potential user cohorts and trigger points for reactivation. * Design, launch, and optimize A/B tests that deepen user engagement and maximize downstream conversion (GMV). * Collaborate with the Content and Creator teams to optimize discoverability and surface relevant touchpoints that drive return usage. * Translate lifecycle insights into roadmap features that reduce churn and increase DAU-to-purchase conversion.Minimum Qualifications * 3 years and above experience in Product Management, ideally in content commerce, retention, or lifecycle engagement roles. * Deep understanding of re-engagement loops and user behavior in social or commerce platforms. * Data-fluent; able to translate insights into scalable features and run experiments with clear hypotheses. * Experience partnering with Algorithm, DS, and Product Ops teams in fast-paced environments. * Familiarity with content systems, creator ecosystems, or recommendation models is a strong plus. Preferred Qualifications * Masters Degree in Business, Economics, Computer Science or a related field. * 5 years of relevant experience in E-commerce or operations in a technology company. * Experience with customer engagement product is a plus. * Familiarity with SQL is a plus.

Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets, and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Entry Level Customer Service Manager will receive the following: Full Training Ongoing Support Team Atmosphere Fast Growth Fun Corporate Culture Customer Service Experience Business Trips Travel Opportunities Multitasking Skills Opportunity to Manage Different Personalities Entry Level Customer Service Manager Must Have: A Passion to succeed in an outside sales environment that is fast paced and fun Precise attention to detail A love of people - you MUST be a people person The understanding of teamwork and time management Spanish / Bilingual is not required, however, preferred in this position #LI-Onsite

The Customer Service Supervisor is a dynamic position with a proven track record of leading high-performing teams and delivering exceptional customer experiences across diverse industries. The Customer Service Supervisor will need to be passionate about building customer-centric cultures, fostering team engagement, and continuously improving service quality to exceed expectations. Requirements include being adept at developing and implementing strategic initiatives that enhance customer satisfaction, streamline operations, and drive business growth. This role requires a hands-on leadership style, data-driven decision making, and an unwavering commitment to providing outstanding service at every customer touchpoint. Compensation: $26 - $30/hr DOE Schedule: Monday - Friday standard business hours Benefits Summary: Harbor offers a full line of benefits including medical, dental, vision, life and disability insurance; 401k retirement program with company match; vacation, sick time, personal day, and company holidays. Responsibilities Supervisory Responsibilities: Manage the customer service team located in Kent, WA. Provide leadership, support, and performance management to ensure high-quality service delivery, team efficiency, and alignment with company goals. Key Responsibilities: Drive performance by monitoring and managing key call center KPIs to ensure service excellence and operational efficiency. Lead, coach, and develop a high-performing customer service team. Conduct regular one-on-one meetings to deliver performance feedback, set goals, and support career development. Analyze call metrics and performance data to identify trends, performance gaps, and opportunities for continuous improvement. Manage workforce planning and scheduling to maintain optimal service levels and coverage. Resolve complex customer escalations promptly and professionally, ensuring alignment with company policies and values. Champion onboarding and ongoing training initiatives to equip staff with the tools and knowledge needed for success. Promote a positive, customer-centric team culture in alignment with Harbor's core values: Friendly, Motivated, Resourceful, and Genuine. Ensure quality assurance by reviewing customer interactions and support tickets, providing actionable performance feedback. Understands, believes in, and makes judgments supporting Harbor's Mission and Values. Collaborate across departments (IT, HR, Operations, Procurement, etc.) to identify and implement operational improvements that drive service efficiency and customer satisfaction. Other duties as assigned Qualifications Knowledge, Skills, and Abilities: Proficient in call center VoIP systems, including 8x8 or other enterprise call relay systems for call handling, routing, and system administration. Experienced with ticketing systems such as Microsoft Tikit and Teamwork Desk, MS Teams, for issue tracking and customer support. Skilled in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint) for communication, documentation, and collaboration. Strong organizational skills with a proven ability to manage tasks, prioritize workloads, and maintain detailed records in fast-paced environments. Education and Experience: Bachelor's degree preferred; equivalent combination of education and relevant work experience accepted 5-7 years of experience managing teams in a call center or customer service environment. Demonstrated experience managing remote employees, including performance oversight and engagement strategies Proven track record of meeting performance metrics and driving operational improvements Experience with workforce management, performance coaching, and process optimization in a high-volume setting. Outstanding communication skills both verbal and written; friendly and approachable demeanor to all customers, leading the CS team by example in both external and internal communication environments. License and Certifications: None Physical Requirements: ability to lift 10-50lbs Working Conditions: Hybrid, with occasional opportunities to work (remote) from home. Must be available to work some weekends and holidays as needed. Equal Employment Opportunity Employer M/F/Vets/Disabled

Magnify.io is an AI-powered post-sales customer-success orchestration platform. We help software companies turn customer success into a true growth engine by unifying data across CRMs, product analytics, and support systems, then surfacing intelligent insights and automation to drive expansion, retention, and customer delight. As a Customer RevOps Manager, you'll be responsible for ensuring new customers are set up for success by owning the end-to-end post-sales onboarding and revenue-operations alignment process. This role emphasizes RevOps expertise, data readiness, with some technical troubleshooting to power Magnify's machine-learning forecasting. You'll work closely with Customer Success, Engineering, and our ML team to confirm customers' internal systems (Salesforce, HubSpot, Gainsight, NetSuite, and others) are accurately configured, data pipelines are clean, and the foundation is in place for intelligent automation and predictive insights. This is a hybrid technical, operational, and customer-facing role that requires cross-functional coordination and a deep understanding of customer revenue workflows, SaaS metrics, and system integrations.What You Will Do Lead Customer Onboarding: Drive discovery with customers' RevOps/data teams from kickoff to full onboarding, ensuring a smooth handoff from Sales to Customer Success. Align Revenue Operations: Translate RevOps use cases into implementation plans, aligning Magnify to each customer's revenue reporting logic, forecasting strategy, and segmentation rules. Configure & Troubleshoot Systems: Triage integration issues; read and interpret SQL queries to validate data and troubleshoot discrepancies. Consultative Sysadmin: Work with customer RevOps to troubleshoot GTM integrations and provide light CRM/CS admin support (Salesforce, HubSpot, Gainsight), configuring fields, metrics, and dashboards to ensure accurate data flows and reporting. Refine Processes: Continuously improve onboarding playbooks and implementation templates; share best practices with CS and Product teams. Customer Advocacy: Maintain a feedback loop with Product and Engineering to champion customer needs and improve implementation tools and workflows. Who You Are RevOps-Fluent: Strong understanding of SaaS revenue operations-pipeline, ARR/TCV/ATV metrics, forecasting strategies, churn/expansion logic. Technically Savvy: Comfortable with SQL syntax, API concepts, and troubleshooting integrations; able to interpret queries and spot data issues. Customer-First Communicator: Professional presence with the ability to build trust and engage both leadership and technical stakeholders. Cross-Functional Operator: Skilled at aligning Sales, CS, Data Science, and Engineering toward shared outcomes. Growth-Minded: You learn quickly, embrace challenges, and thrive in a fast-paced startup environment. 4-6 years in RevOps, Technical Account Management, Customer Success Operations, or similar hybrid roles within SaaS or data-driven platforms. Strong RevOps background with direct forecasting and revenue-metrics experience. Hands-on experience administering or configuring systems such as Salesforce, HubSpot, NetSuite, or Gainsight. Ability to read and troubleshoot SQL queries (basic query writing a plus). Strong project-management skills to coordinate multiple stakeholders and meet milestones. Experience at an early-stage startup is a plus. Magnify.io is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

Store - BOS-EVERETT, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed Provide coaching and career development for team members Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development Audit customer chat, email and phone interactions weekly for quality and process adherence Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues Participate in Customer Support promotion and hiring process Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases Continually evaluate the opportunity for process improvements and implement best practices Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requested Skills and Qualifications: 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment Demonstrated success with workflow optimization in a real time, fast paced environment Proficient with Salesforce or similar CRM preferred Proficient with Microsoft Excel including pivot tables and advanced formulas Have excellent verbal and written communication skills with a keen eye for detail A client first attitude and love to engage with customers Interested in financial markets or services, particularly private equity and venture capital Ability to operate with a strong sense of urgency and deliver results Have terrific prioritization skills to high call volume in parallel with project work Comfortable to engage with a diverse array of customers Team player with the desire to try new ideas in order to achieve greater levels of success Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health Comprehensive health benefits Additional medical wellness incentives STD, LTD, AD&D, and life insurance Emotional Health Paid sabbatical program after four years Paid family and paternity leave Annual educational stipend Ability to apply for tuition reimbursement CFA exam stipend Robust training programs on industry and soft skills Employee assistance program Generous allotment of vacation days, sick days, and volunteer days Social Health Matching gifts program Employee resource groups Subsidized emergency childcare Dependent Care FSA Company-wide events Employee referral bonus program Quarterly team building events Financial Health 401k match Shared ownership employee stock program Monthly transportation stipend *Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation Annual base salary: $95,000 Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite

Job DescriptionPAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - KENT, WASERVICE SUPERVISOR: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you enjoy providing a great experience for customers? If you answered yes to these questions, we want to hear from you! Pape' Machinery, the premier capital equipment dealer in the West, is seeking a member to lead their Service team in Kent, WA. At Pape', you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team! WHAT YOU'LL DO: As the Service Supervisor, you will be responsible for the supervision and management of all shop processes, financials, mechanic development, dispatching of field service vehicles and customer satisfaction. Every day you will ensure that the service staff manages the work order process in a manner that produces consistency, efficiency, and maximizes customer communication. To thrive in this role, you must be a great leader, results-driven, and have a desire to create a great experience for our customers. WHAT YOU NEED: Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment, preferably John Deere. Prior operational experience with an understanding of budgeting, staffing, and personnel procedures. Computer skills, including Microsoft Office suite. Leadership skills and mindset. Ability to maintain good customer and employee relations. Compensation: $90,715-136,073/yr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Requirements Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer Salary Description $23 per Hour

Job DescriptionPeer Services Supervisor - Full Time - CYFCT South ???? CYFCT | Snohomish County ???? Full-Time - 40 Hours/Week ???? Wage: DOE ???? Union: No About the Role The Peer Services Supervisor provides leadership, guidance, and supervision to Certified Peer Specialists within the Child, Youth & Family Crisis Team (CYFCT). This position ensures the delivery of high-quality, recovery-oriented peer support services that align with Compass Health's mission and values. The supervisor promotes the integration of lived experience within clinical and community-based care, fosters an inclusive and trauma-informed work culture, and supports professional growth for peer team members. In partnership with program leadership, this position upholds fidelity to peer support principles and advances recovery-focused practices throughout the organization. Key Responsibilities Provide peer and administrative supervision for peer support workforce members, including hiring, training, and evaluation. Ensure that peer services are delivered in accordance with organizational, regulatory, and payer requirements. Develop individual training plans for new peer hires and complete annual performance evaluations. Oversee service accessibility, ensuring services are delivered equitably, non-discriminatorily, and at times/locations conducive to client engagement. Partner with the Program Manager to uphold building, health, fire, and safety standards. Ensure compliance with agency policies, procedures, and documentation standards. Monitor performance and service quality metrics for peer staff and ensure adherence to ethical peer support guidelines. Oversee administrative processes such as billing, service data tracking, and compliance within timelines. Build and maintain collaborative relationships across Compass Health programs and community agencies. Provide coverage for Program Manager duties as needed, including community communication and attendance at meetings. Carry a small caseload or provide direct peer services during staff vacancies or special circumstances. Attend and contribute to internal and external meetings, committees, and workgroups as assigned. Coordinate with health plans, hospitals, courts, and community systems to promote integrated service delivery. Promote the use of Evidence-Based Practices (EBPs) and maintain expertise in recovery, peer ethics, and community resources. Participate in regularly scheduled supervision and team meetings. Maintain compliance with trainings, certifications, and mandated reporting requirements. Demonstrate professionalism, ethical behavior, and confidentiality in accordance with agency policy and HIPAA. Uphold Compass Health's Strategic Intention, Core Values, and Core Competencies, demonstrating respect for diversity and cultural responsiveness. Program-Specific Responsibilities Provide direct peer supervision and day-to-day operational support to peer staff. Collaborate with clinical leadership to ensure trauma-informed, culturally responsive, and strength-based peer services. Guide staff in helping participants build natural supports, develop daily living skills, and achieve health and wellness goals. Facilitate participant engagement through community-based outreach, linkage to resources, and peer-led recovery strategies. Maintain active knowledge of local service systems and community resources. Use appropriate self-disclosure and lived experience to model recovery and empower clients. What You Bring High School diploma or equivalent required. Current Certified Peer Counselor or Certified Peer Specialist certification required. Two (2) years' experience as a fully certified Peer Counselor/Specialist providing peer support services required. Approved Peer Specialist Supervisor (consistent with WAC 246-929-170) or ability to become approved by January 1, 2028, required. One (1) year of peer supervision experience prior to July 1, 2025, preferred. Individuals not holding a current license or associate license must apply for Agency Affiliated Counselor status through the Washington State Department of Health upon hire. Valid Washington State Driver's License, vehicle, and appropriate insurance, if applicable. Knowledge / Skills / Abilities Strong understanding of rehabilitation, recovery, and peer support principles. Knowledge of mental health, substance use disorders, and recovery strategies. Ability to model peer ethics, boundaries, and trauma-informed engagement. Demonstrated ability to collaborate effectively with clients, clinicians, and community providers. Skilled at maintaining professional boundaries and promoting self-advocacy and empowerment. Excellent communication, organization, and problem-solving skills. Ability to manage multiple priorities within a fast-paced environment. General computer proficiency, including use of Electronic Health Records (EHRs) and Microsoft Office applications. Ability to pass a pre-employment background check, which may include a DSHS search. What We Offer (benefits pro-rated for part-time employees) Medical, dental, and vision insurance at NO COST to full-time employees. 16 days of paid vacation in the first year. 12 sick days, including a wellness day. 13 paid holidays (11 standard + 2 personal choice). $500 in professional development funds annually. Up to 5 days of paid education leave. 403(b) retirement plan with up to 2% company match after one year. And much more! That's over 45 paid days off in your first year! Physical Demands / Work Environment The employee will work in a clinical office environment and provide community-based outreach as needed, which may include visits to client homes, hospitals, schools, or other community organizations. While performing duties, the employee must occasionally lift and/or move up to 20 pounds and is regularly required to sit, stand, walk, talk, and use close vision. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Compass Health Compass Health is Northwest Washington's behavioral healthcare leader. For more than 110 years, we've provided compassionate and innovative care to individuals and families across Snohomish, Skagit, Island, San Juan, and Whatcom counties. Our services include outpatient treatment, crisis response, inpatient care, supportive housing, and more. ???? Learn more: Compassh.org Equal Opportunity Compass Health is an Equal Opportunity Employer, supporting equity regardless of race, color, national origin, religion, sex, age, marital status, sexual orientation, gender identity, veteran status, or disability unless based on a bona fide occupational qualification.

Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc. in Seattle, WA, is seeking to hire a Service Supervisor who will effectively coordinate field employees in order to provide service to the customer's satisfaction. If you enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker, apply now! Pay range starting at $29/hr+ based on experience Job Responsibilities: Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development Ensure workforce is efficiently managed to minimize negative labor variants Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment Fulfill all other duties as assigned by your manager Other duties as assigned Job Requirements: Proven ability to implement process improvements Must have excellent communication and organizational skills and a good mechanical and mathematical aptitude Ability to effectively communicate with the customer and represent the company in a professional manner Minimum of 1-3 years of management or leadership experience Must possess valid driver's license High School Diploma or GED required; Bachelor's Degree preferred Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Why Join This Team? Be part of a globally recognized, industry-leading laboratory known for groundbreaking contributions and a legacy of medical breakthroughs. Step into a leadership role with direct impact on patient care and lab excellence. Enjoy a competitive salary, comprehensive benefits package, and potential sign-on bonus/relocation assistance. What You'll Do: As the Blood Bank / Transfusion Services Supervisor, you will: Oversee daily operations of a busy Blood Bank / Transfusion Services department. Manage and mentor staff, including hiring, training, and performance oversight. Ensure compliance with quality standards and regulatory requirements. Oversee workflow, budgeting, and department planning. Collaborate with leadership to drive innovation and continuous improvement. What We're Looking For: Bachelor's Degree or Masters Degree in Medical Technology/ Specialist in Blood Bank or related field. ASCP certification as MT/MLS, BB, or SBB. Previous leadership experience (ideally in Blood Bank, Transfusion Services, or Reference Laboratory) Strong organizational, communication, and problem-solving skills. Compensation & Benefits: Highly competitive pay starting at 105k (and increasing based on experience). Comprehensive benefits: health insurance, wellness programs, retirement plan, tuition reimbursement, and more. Sign-on bonus and relocation assistance available for qualified candidates. Schedule: Day Shift, Full-Time Interested? Reach out to Andrea at andrea@ka-recruiting.com or call/text 617-746-2745 to learn more! ACC 2310111121

**Harborview Medical Centers Central Distribution** has an outstanding opportunity for a **Supervisor, Materials & Logistics** _WORK SCHEDULE_ Full Time In-Person Mon - Fri 6 am - 2:30pm _DEPARTMENT DESCRIPTION_ UW Medicine Supply Chain Materials & Logistics supports the delivery of high-quality patient care by ensuring the right supplies are available at the right time and place. We are committed to operational excellence, continuous improvement, and fostering a collaborative environment across all entities. _POSITION HIGHLIGHTS_ + Reports to the Manager, Materials & Logistics and leads daily operations at the entity level, including distribution, par management, and point-of-use technology. + Partners with internal stakeholders and peers across UW Medicine to implement and optimize system-wide supply chain strategies and improvement initiatives. + Supervises and develops staff, manages performance reviews, and contributes to budget planning while promoting UW Medicine's Mission and Core Values. _PRIMARY JOB RESPONSIBILITIES_ + Lead and support entity-level Supply Chain operations in alignment with UW Medicine's strategy, including standardized receiving, storage, inventory control, and distribution processes. + Supervise daily operations and staff, including scheduling, performance monitoring, evaluations, and acting on behalf of the Manager when needed. Recruit, hire, train, and mentor staff to support team development and succession planning. + Develop and maintain distribution procedures, systems, and training programs. Coordinate orientation and ongoing education for staff, including system-based training and documentation for the Materials Management Information System. + Monitor department KPIs, labor hours, and budget performance. Use analytics and dashboards to optimize inventory management, reduce obsolete stock, and improve replenishment processes. + Ensure compliance with Joint Commission, OSHA, and procurement separation of function practices. Maintain clean and organized supply areas and enforce inventory controls aligned with GAAP and UCC standards. + Serve as a customer service advocate, responding to requests professionally and efficiently. Conduct rounding of customer units to assess inventory needs and employee performance. + Participate in system-wide initiatives, project teams, and professional development activities to enhance supply chain performance and stay current with industry trends. _REQUIRED QUALIFICATIONS_ + Completion of a recognized Central Supply Technician course AND + Three years of technical experience involving sterilization of surgical trays, medical supplies, equipment and instruments in a hospital or institution central medical supply unit OR + High school graduation or equivalent AND + Four years of experience processing complex trays of surgical instruments and equipment OR + An equivalent of education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $77,112.00 annual **Pay Range Maximum:** $107,124.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Western State Hospital (WSH) within the Behavioral Health and Habilitation Administration (BHHA) is seeking a Psychology Services Supervisor to join the team in Lakewood - Pierce County, Washington. This position of Psychology Services Supervisor is a senior leadership position that reports to the Director of Psychology and Rehabilitation at Civil Center of Excellence (CCE) within Western State Hospital (WSH). The Western State Hospital's Civil Center of Excellence is an 11-ward, 287-bed, secure inpatient psychiatric hospital, located within the overall structure of the 745-inpatient facility, in Lakewood, WA. This position is essential to ensuring patients receive psychological evaluations, assessments, and treatment that are best-practice, evidence-based, and that meet the conditions of participation by the Centers for Medicare and Medicaid Services (CMS). This position fulfills a critical role in promoting patient recovery and transforming lives by overseeing the clinical standards of care delivered by psychology staff. It encourages the participation of every discipline in the resolution of clinical/legal issues as they arise. The position supports the mission, vision, values, and strategic objectives of Western State Hospital. Pierce County employees are eligible to receive a free ORCA card for transportation use. Some of what you will do. * Hire and train new psychology staff and supervise psychologists. * Ensure psychologists maintain appropriate standards of care, consistent with the Centers for Medicare and Medicaid Services (CMS) and State licensing requirements. * Provide leadership and clinical support, and direct behavioral plans. * Establish psychology practice improvement initiatives, develop action plans, track progress, and complete annual assessments. * Manage and ensure civil commitment and related court processes occur as required. * Oversee unit psychology quality assurance program. * Set agendas and lead psychology meetings, participate in the management team/initiatives, and on hospital-wide committees and workgroups. * Provide organization and clearly articulate the vision of the therapy unit by supporting employees and finding ways to boost morale; encourage employees to speak candidly about solutions they would like incorporated. Who should apply Professionals with: * A PsyD or PhD in psychology from an accredited university. * And a license to practice as a Psychologist in the State of Washington or eligible to obtain a Washington State license prior to hire. * And 3 years of applied post-licensure experience and demonstrated psychotherapy, psychological consultation, and psychological assessment skills. * And 1 year of post-doctoral supervisor experience. Preferred knowledge, skills, and abilities * Forensic psychology experience * Supervisory experience * Apply and teach evidence-based psychological practices, a core understanding of psychiatric recovery principles. * Knowledge of the American Psychological Association (APA) Ethical Code * Ability to work collaboratively and respectfully with diverse staff and patients to accomplish the Center's mission. Interested? To Apply: Please complete an application and attach the following: * A current resume * Letter of interest, outlining how your qualifications match what we are looking for * Three professional references with current contact information The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Questions about this opportunity? Please contact Grant Grady at *********************** and reference project number 06446. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************. E-Verify is a registered trademark of the U.S. Department of Homeland Security

Corporate Services Supervisor Status: Non-exempt, Full-Time Budgeted Department Name: Corporate Services Budgeted Dept Number: 801 Reports To Title: Group Manager, Customer Care Operations Hours: Monday - Friday, On-site Wage Range: $21.46 - $26.20 per hour plus bonus incentive Benefits: Medical, Dental, Vision, stock purchase program, 401k, product discount POSITION PURPOSE To train, develop, support, and oversee the Corporate Services Team. Be a point of contact for customers, vendors and employees. To maintain excellent customer service to all persons and groups both inside and outside the organization. PRINCIPAL ACCOUNTABILITIES Overall management of Corporate Services Team, which includes interviewing, onboarding, termination, and periodic reviews Oversees development and training of Corporate Services Team Reception desk customer care, to include answering a multi-line phone, directing or assisting callers, assisting home office guests, and acting as a reliable resource for home office staff needs Maintain an understanding of the Zumiez organization and its structure, departments, policies, brand elements, and cultural values Supports the Executive Liaison as back up support when needed, which may include booking travel, communications, meeting coordination, and board meeting support Supports home office event planning team (Employee Relations 885); including ZHOT, Hi-5, Summer Shindig, Holiday Makers Market, and other non-HR related events or meetings. Miscellaneous home office assistance on an as-needed basis, to include printing, booking travel, assisting with national event preparations, special mailing requests, etc. Home Office communications for general information and updates Coordinates employee special events such as blood drives and sample giveaways Assists store employee callers with issues and emergency needs Manages the relationship with printing company for business cards and letter head Supports Customer Care during peak seasons and as needed, with customer tickets and fulfilling sticker request mailings Leads a welcoming and friendly culture at the front desk, greeting everyone Supports the Facilities Team with emergency drills and participates in CPR training MINIMUM QUALIFICATIONS 5 years experience in administrative role preferred Solid understanding of Zumiez policies, procedures and operations as it pertains to stores and home office Experience in decision making, problem solving and negotiating skills Excellent customer service, oral and written communication skills Proven record of strong attention to detail and accuracy. Ability to organize and prioritize multiple tasks; to work in a dynamic, fast paced environment Ability to interact effectively with different personality styles; must possess confidence in communication style. Comfortable interacting with the Executive Team and North American Senior Leadership Team Ability to maintain confidence and composure during challenging situations and urgent needs or requests Event planning experience PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to sit at workstation in an office environment for extended periods of time and work on a PC without limitations Ability to move about, sit, bend, and squat in an office environment in order to keep the office organized, access equipment and supplies

The Supervisor is responsible for the supervision of Providence Regional Medical Center Everett Rehab, both Outpatient and Acute. The primary role is to develop and lead staff, maximizing the productivity of the department. This position will coordinate and monitor all therapy activities and supplies, supervise staff, lead and participate in therapy programs. Assists in budget and ongoing DOH and Joint Commission surveys. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. _Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row._ Required qualifications: + Bachelor's Degree in Physical Therapy, Occupation Therapy, Speech Language Pathology. + Washington Occupational Therapist License or + Washington Physical Therapist License upon hire or + Washington Recreational Therapist Registration upon hire or Washington Speech Language Pathologist License upon hire. + National Provider BLS - American Heart Association upon hire. + 2 years of Adult rehabilitation in acute and/or outpatient practice setting - combination of clinical and supervisory experience. Preferred qualifications: + Progressive responsibility for and experience with OT, PT and SLP in adult rehabilitation, with supervisory/leadership experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph and four other Sisters of Providence arrived in Vancouver, Washington Territory. Today, Providence is the largest health care provider in Washington located in communities large and small across the state. In western Washington, Providence provides care throughout the greater Puget Sound from Snohomish County to Lewis County. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern. Requsition ID: 399405 Company: Providence Jobs Job Category: Rehabilitation Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3002 ACUTE REHAB WA PRMCE COLBY Address: WA Everett 1321 Colby Ave Work Location: Everett Medical Ctr Colby-Everett Workplace Type: On-site Pay Range: $61.73 - $97.45 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Department: Deli Reports To: Food Services Manager FLSA Status: Non-exempt Salary Level: $20.00 - $30.00/hr Summary: Responsible to work closely with the Service Manager to ensure smooth and efficient operation of the Deli Counter and Front End through managing, motivating and providing Counter and Front End staff with the tools required to be successful. The role of this position is to provide supervisory presence in the absence of the Service Manager. This includes being scheduled to work the days or shift in which the Service Manager is not present and counter and front end support. Responsible for assisting in maintaining an organized, clean and productive counter by supervising the flow of food preparation, safe food handling, and communication at the counter and front end. Essential Duties and Responsibilities: Include the following, other duties may be assigned. Customer Service - Utilize knowledge of natural foods and customer service skills to respond to customer's inquiries and needs, Merchandises and promotes store products and cooperates as a team member, Keeps informed of membership issues and promotes membership whenever possible. Counter Service -- Communicates regularly with Service Manager and counter and front end staff ensuring information is passed timely and appropriately; Supervises counter staff during shift to ensure that the counter/front end and equipment are clean and in proper working order; Supervises cooks, tastes, smells, and observes food to ensure conformance with recipes and appearance standards. Oversees waste and shrink logs; Supervises works engaged in inventory, rotation, storage, stocking and distribution of food stuffs and supplies; Supervises and trains counter and front end staff in safe, efficient, and clean operation of the counter and front end; Meets with counter and front end staff, customers or vendors to resolves inconsistencies or to plan menus for special occasions. Department Maintenance - Participate in inventories, Attends staff meetings as required, Takes on other duties as assigned. Responsibilities to Safety: Protect the safety of self, co-worker's, and BriarPatch Co-op patrons at all times. Report any potentially harmful equipment or situations to the immediate supervisor without delay. Report safety-related accidents and incidents at once to supervisor. Follow all company and safety policies and procedures. Operate equipment in a safe manner that will not lead to injury of self or others. Supervisory Responsibilities: Directly supervises up to 20 employees in the Deli Counter and Front End. Responsibilities include: Training employees; Planning, assigning and directing work; Communicating information and priorities to kitchen staff; Addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or GED certificate preferred. Culinary school or experience working in a restaurant or deli highly preferred. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations Ability to interpret a variety of instructions furnished in written, oral, diagram, or electronic form. Computer Skills: An individual should have knowledge of: Internet software Inventory software Order processing systems Spreadsheet software Word Processing software Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Stand for majority of shift Walk Sit Use hands and fingers Handle or feel Reach with hands and arms Stoop Kneel Crouch or crawl Talk or hear Taste or smell Be regularly exposed to natural oils, chemicals and odors/fragrances, including perfumes, colognes and scented lotions The employee must regularly lift and/or move up to 50 pounds safely. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to a moderate to high level of noise and major changes in temperature. Responsibilities to Sustainability: Contribute to sustainability efforts at BriarPatch that support a sustainable community through: Minimizing waste by reducing and reusing materials and resources when possible. Proper recycling and composting. Water & energy conservation. Responsibilities to Diversity, Equity, and Inclusion: Value and support a work environment that includes people of different identities from diverse backgrounds

Benefits: Bonus based on performance Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of the front desk and related departments. He/She is responsible to hire, train and manage the front desk to ensure that all members receive the highest level of customer service possible. He/She will demonstrate an aptitude of all company-wide policies and initiatives to ensure integrity of the Crunch Brand. Reports to: Club Manager/ Regional Manager Requirements: Fitness management experience preferred Current Cardiopulmonary Resuscitation (CPR) required Responsibilities: Administration/Organization Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club. Communicate and implement club policies and procedures to employees. Recruit and hire the highest possible caliber of staff. Operations Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Serves as the lead customer service contact for members at the front desk Demonstrate a working knowledge of all standard club operating procedures and policies Communicate and interpret club policies and procedures to members and employees Resolve member complaints in an expeditious and tactful manner following club procedure and documentation Assist in the staffing, training, and performance management of Front Desk employees. Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Ensure the club meets standards for cleanliness, maintenance, safety, and security. Sales/Revenue Management Support company programs and promotion to help generate new sales leads for optimum new membership growth Lead and train staff on all club level sales activities including telephone inquiries, guest registrations, Digital Tool Kit club tours and membership enrollments Ensure that the staff has a high level of knowledge about the club's promotions, programs, facilities, classes, and equipment. Achieve desired revenue goals thru the leadership and motivation of employees. Ensure that all promotions are effectively communicated to the team and all other appropriate staff. Leadership Provide an inspirational environment that welcomes honest feedback from employees and takes action to ensure a quality, working environment Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members. Support personnel related problems or difficulties by following club procedure and documentation. Encourage staff to work as a team and be productive. Illustrate an ability to make decisions. Recruit and hire the highest possible caliber of staff. Serve as a role model for employees. Accountabilities Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth. Oversees expense goals by managing payroll and general and administrative expenses. Ensure that the clubs meet Crunch standards for cleanliness, maintenance, safety, security, and physical plant operations. Keep current in knowledge of key competitors. Conduct frequent facility walkthroughs Measurement Standards Successful management of all financial budgetary goals. Net Promoter Scores and Social Media Feedback Scores Membership retention. Follow all policies and procedures. Special Skills: Excellent written and verbal communication Strong leadership skills Strong administrative skills Strong customer service skills Compensation: $18.00 - $22.00 per hour Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: Customers are King! Each and every day the Customer Success Team works to ensure that our clients are maximizing the value they receive from PitchBook. Onboarding, training, support, business development and renewals are handled by the Customer Success team. Customer Success does whatever it takes to ensure our customers achieve their goals and continue to grow their engagement with the PitchBook Platform. The Manager, Customer Support Tier 2 manages a team of Tier 2 Customer Support Specialists. They are responsible for auditing performance, ensuring successful onboarding and collaborating with the Director, Customer Support to develop business strategy. Ultimately, the Manager, Customer Support Tier 2 is responsible for managing an effective Customer Support team with an emphasis on professional development. Primary Job Responsibilities: * Manage and lead a team of Tier 2 Customer Support Specialists to achieve SLA and meet quality standards for all client work * Ensure all new team members are successfully onboarded working with the other managers to manage an effective process; facilitate trainings as needed * Provide coaching and career development for team members * Maintain a regular cadence of 1:1s with each team member to recap performance, identify improvement opportunities and support career development * Audit customer chat, email and phone interactions weekly for quality and process adherence * Run performance reports in Salesforce and Tableau to track team results and update the Director, Customer Support weekly * Conduct biweekly team meetings to update Customer Support Specialists on best practices and continuing expectations * Collaborate with the Director, Customer Support Business Operations to develop the overall support strategy within the Customer Support organization * Serve as a point of escalation for critical client questions and coordinate with direct reports to resolve all client issues * Participate in Customer Support promotion and hiring process * Leverage a suite of tools including Salesforce and Tableau to monitor workflow, SLA and team performance * Regularly review Highspot to ensure you and your team are knowledgeable on the latest product and data initiatives and releases * Continually evaluate the opportunity for process improvements and implement best practices * Collaborate with Customer Support management in other PitchBook locations on process design and implementation as well as overall team initiatives * Support the vision and values of the company through role modeling and encouraging desired behaviors * Participate in various company initiatives and projects as requested Skills and Qualifications: * 3+ years of customer support or operations experience and 2+ years leading a team, ideally in a Customer Support or Operations environment * Demonstrated success with workflow optimization in a real time, fast paced environment * Proficient with Salesforce or similar CRM preferred * Proficient with Microsoft Excel including pivot tables and advanced formulas * Have excellent verbal and written communication skills with a keen eye for detail * A client first attitude and love to engage with customers * Interested in financial markets or services, particularly private equity and venture capital * Ability to operate with a strong sense of urgency and deliver results * Have terrific prioritization skills to high call volume in parallel with project work * Comfortable to engage with a diverse array of customers * Team player with the desire to try new ideas in order to achieve greater levels of success * Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel with the ability to pick up new systems and software easily * Must be authorized to work in the United States without the need for visa sponsorship now or in the future Benefits + Compensation at PitchBook: Physical Health * Comprehensive health benefits * Additional medical wellness incentives * STD, LTD, AD&D, and life insurance Emotional Health * Paid sabbatical program after four years * Paid family and paternity leave * Annual educational stipend * Ability to apply for tuition reimbursement * CFA exam stipend * Robust training programs on industry and soft skills * Employee assistance program * Generous allotment of vacation days, sick days, and volunteer days Social Health * Matching gifts program * Employee resource groups * Subsidized emergency childcare * Dependent Care FSA * Company-wide events * Employee referral bonus program * Quarterly team building events Financial Health * 401k match * Shared ownership employee stock program * Monthly transportation stipend * Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. Compensation * Annual base salary: $95,000 * Target annual bonus percentage: 12% Working Conditions: At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week. The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events. Life At PB: We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. It's our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view, listening to others, learning, and reflecting on what we've heard creates a sense of belonging within PitchBook and strengthens the PitchBook community. We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook. #LI-AD2 #LI-Onsite

Job DescriptionDescription: Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines: Fighting the region's opioid epidemic Providing behavioral health support for those experiencing homelessness Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care Specialists in serving the needs of the BIPOC and LGBTQIA communities We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Shoreline location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles, and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. This is an in-person position, Monday-Friday, 5:30-2:00, paying $23/hr. Requirements: Requirements: Monitoring parking lots and surrounding areas for safety and security. Receiving training in de-escalation techniques and effectively managing tense situations. Familiarizing yourself with all safety regulations applicable to our facilities and client care. Assisting vehicles in entering and leaving the property safely. Following designated routes to cover community "hot-spots" and maintain a visible presence. Observing patient behavior and promptly reporting any suspicious activities to supervisors. Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas. Staying vigilant of client activity within the surrounding community. Documenting incidents accurately on incident reports. Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly. Occasionally assisting with cleaning tasks inside or outside the building. Interacting with clients and employees in a therapeutic and constructive manner. Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats. Flexibility to perform other tasks as assigned by management. Minimum Qualifications: High School Diploma/ GED Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities. Must be able to document incidents accurately using electronic formats. Must be able to wear highly visible vest and other safety equipment as required. Must be courteous and considerate to all clients and staff. Must be able to project a positive image of THS while enforcing established policies and procedures. Must be able to use a computer and electronic timesheet. Must be familiar with Microsoft Word. Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques. We offer the following benefits to full and some part-time staff: Employer paid medical/dental/vision insurance packages. Employer paid life insurance 12 accrued vacation days for year one, up to 20 days in subsequent years 12 days sick leave accrual per year Mental Health Day 1 Personal Day 12 Paid Holidays Flexible Spending Plan 403(b) Retirement plan Employee Assistance Program Training Allowance/License Reimbursement We are also a Second Chance Employer