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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer service supervisor job in Springdale, AR
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
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Customer Enrollment Associate In Office
Rauch Organization 2.9
Customer service supervisor job in Bentonville, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Customer Service Enrollment Specialist - In Office
Everett and Associates
Customer service supervisor job in Johnson, AR
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 1d ago
Shopper Experience Manager - Walmart (Digital)
Clorox 4.6
Customer service supervisor job in Bentonville, AR
Clorox is the place that's committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
As a Shopper Experience Manager you will have the chance to create demand in-store and online, by developing marketing strategies and programs that will influence shopper behavior and stimulate demand. Partnering closely with the Business Unit, Field Sales Team and Walmart merchants for their eComm business at Walmart.
In this role, you will:
Lead innovative marketing ideas and generate business results: Integrates knowledge of Clorox/Brand objectives, customer strategies and consumer/shopper insights to develop customer specific strategies and business building programs.
Provide input into both the Connected Customer Planning (CCP) and One Demand Planning (ODP) processes
Contribute to Shopper Experience capability building: Leverage shopper marketing and retail tools, processes, resources. Supports agency/vendor/marketing partner relationships to ensure consistent high-quality work.
Drive Shopper Marketing efficiency and ROI: Works within assigned budget to ensure effective and efficient spends. Gives input into strategies/plans based on pre/post event analysis.
What we look for:
5+ years of CPG Brand Marketing or Customer Marketing (at top tier CPG company)
5+ years of Consumer Products Sales experience
Previous experience interpreting shopper data to develop strategies and evaluate campaign performance
Marketing, consumer insights and shopper behavior knowledge
Understanding of key Clorox processes
Strong communication and influencing skills
Analytical thinking
Attention to detail
Team player
BSc in Marketing or related experience
Workplace type:
The ideal Shopper Marketing Manager will be based out of Bentonville, but open on location for qualified candidates. If candidate is within 50 miles of a Clorox Hub location, they will be in office 3x per week in accordance with the Hybrid 2.0 Policy.
Embrace flexibility and productivity as you collaborate in-person with colleagues, fostering innovation and teamwork.
#LI-Hybrid
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That's why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-Zone A: $128,000 - $252,200
-Zone B: $117,400 - $231,200
-Zone C: $106,700 - $210,200
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox's incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
$38k-53k yearly est. Auto-Apply 12d ago
Customer Experience Lead-Northwest Arkansas
Victoria's Secret 4.1
Customer service supervisor job in Fayetteville, AR
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$15.5-19.5 hourly 13d ago
Automotive Customer Relations Manager
McLarty Daniel Chrysler Dodge Jeep Ram Bentonville
Customer service supervisor job in Bentonville, AR
McLarty Daniel Chrysler Dodge Jeep RAM of Bentonville is looking to for the perfect person to be our Customer Relations Manager!
Are you our person? We're looking for a friendly face to help keep our customers happy and up-to-date in our service and repair center. This person will work hand-in-hand with our Sales Relations Manager, our Sales Managers, our Service Manager, and all of our customer advisors to ensure our customer satisfaction will remain high. This person will be empowered to be a customer advocate, helping us constructively improve processes and workflows. On the day to day, this role will assist in reaching out to customers, following up on any trailing communications via our texting software, answer incoming calls, and proactively call recent servicecustomers to quality check their experience.
This is a 40 hour a week position with a 5 day workweek. We offer excellent benefit, and competitive pay based on experience!
Position: Customer Relations Manager / Safety Sensitive
About Us
Come join a winning team at McLarty Daniel Chrysler Dodge Jeep RAM. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
Responsibilities
Keep customers informed on their vehicles status in the shop.
Communicate with servicecustomers visiting the dealership to ensure all needs are met.
Assist Service Advisors in providing updates to customers through communication software, telecommunications, and by working with Service Management, Part Department, and Service Technicians to ensure Advisors are able to update customers in a timely fashion.
May be asked to Drive vehicles to and from service lane, service stalls, and parking lot as needed.
Work Service Daily Logs to ensure customer satisfaction in services completed.
May be asked to Retrieve and deliver vehicles from property locations.
Perform other duties as assigned.
Additional duties for all aspects of customer relations
Have concierge approach to customers in the service drive and waiting areas.
Qualifications
Able to work flexible schedules and some weekends
Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
High school diploma or equivalent
Professional attitude and the ability to deliver best-in-class customerservice
Reliable transportation to and from work every single day
Valid driver's license and clean driving record
The individual must maintain an acceptable driving record according to our insurance standards at all times.
No employee or applicant should be under the influence of any substance including medical marijuana on-site or during work hours. Further, employees under the influence of are prohibited from undertaking any task that would constitute negligence or professional malpractice, and are prohibited from operating any type of powered vehicle or powered equipment - handheld or otherwise.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$49k-80k yearly est. Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
The Nuckolls Agency
Customer service supervisor job in Anderson, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service supervisor job in Bentonville, AR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Leads and coordinates the activities of workers in one or more occupations. Interprets company policies to workers and enforces safety regulations
Analyzes and resolves work problems, or assists workers in solving work problems
Initiates or suggests plans to motivate workers to achieve work goals
Recommends or initiates personnel actions, such as promotions, transfers, discharges, and disciplinary measures
May train new workers, maintains time and attendance records as well as personnel files and performance records
The Supervisor confers with other Supervisors and/or Managers to coordinate activities of individual departments
The Supervisor may confer with workers' representatives to resolve grievances
When supervising workers engaged chiefly in one occupation or craft, is required to be adept in the activities of the workers supervised
When supervising workers engaged in several occupations, is required to possess general knowledge of the activities involved
Required to operate Company equipment and/or drive Company vehicles
Qualifications
Who are we looking for?
Requirements
Must be able to work in a team environment and the ability to prioritize work and projects in order to meet competing deadlines from members of the team
The ability to show initiative and critical thinking skills are necessary
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
Minimum age of 18
High school diploma or GED equivalent; college degree preferred
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to select, train, guide, and motivate employees handle multiple projects concurrently and have a working knowledge of PC's and software applications
Demonstrated ability to communicate verbally and in writing
Possess the legal right to work in the United States
Must be able to read, write, fluently speak, and understand the English language
Previous supervisory experience preferred
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$23k-29k yearly est. Auto-Apply 50d ago
Customer Experience Managers
Jobs for Humanity
Customer service supervisor job in Bentonville, AR
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Synchrony to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Synchrony
Job Description:Role Summary/Purpose: The VP, Senior CX Designer is a key role in Synchrony's way of working, responsible for driving end-to-end consumer experience transformation across products and services. They will work as part of a strategic and innovative team, with a mandate to accelerate deeper consumer engagement with the Synchrony brand leveraging new programs and capabilities.The VP, Sr. CX Designer will collaborate on a wide-range of projects bringing their deep expertise in human-centered and service design thinking methods and practices to investigate and solution CX improvement opportunities.They will work closely with other members of the CX strategy team and cross-functional departments to create holistic, omni-channel experiences destined for execution and launch. This role requires hands-on design strategy formulation and concept design experience.Our Way of WorkingWe're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.Essential Responsibilities: Leverages customer experience and service design knowledge and expertise in collaboration with stakeholders to explore, prioritize, plan, and develop end-to-end human-centered design solutions Assess existing internal and external research insights and competitive intelligence Conducts root cause analysis to identify themes, trends, clusters Synthesizes data from multiple sources - research findings, analytics, customer feedback (Speech, VOC, Complaints, Journey Measurement, etc.), ideation, strategic directives - and turns this into a clear direction Independently or while guiding junior team members, plans, designs and conducts quantitative and qualitative research studies Visualizes complex systems (service blueprints, journey or eco-system maps, etc.) across multiple touchpoints and channels to identify and address pain points, gaps, and opportunities in the consumer experience Proven ability to collaborate, build consensus, mentor and coach other team members while simultaneously acting as a contributing member of a cross-functional team Monitors customer experience trends and best practices across industries to maintain an objective outside-in perspective andimplement appropriate practices at SynchronyParticipates in the identification and execution of internal cultural transformation activities that deepen CX acumen across the company Develops and maintains in-depth knowledge around consumer experiences in our ecosystem of channels and forms key relationships with associated stakeholders and leaders Communicates data-driven insights, opportunities and recommendations in a clear and compelling manner to gain stakeholder buy-in. Ability to make ideas understandable, make the future more concrete and the present more impactful Articulates and visualizes the value of innovative, inspired, and simple but effective design concepts to demonstrate how they support Synchrony CX design principles through storytelling Perform other duties and/or special projects as assigned Qualifications: Bachelor's degree. In lieu of degree 12 years of Customer Experience or Service Design experience8+ years of experience in Customer Experience or Service Design Experience with Design and/or Service Design Thinking methodology Advanced experience with collaborative journey mapping and facilitating co-creation, participatory or co-design workshops whether in person or remoteA successful background working directly with Marketing / Digital teams for the implementation of designs Advanced experience in researching, uncovering insights, identifying opportunities and collaboratively solutioning for the full range of the customer and service experience, end-to-end and surface-to-core Advanced experience balancing brand, marketing, customer, service and user experience with business needs and making trade-offs where appropriate Desired Characteristics: Advanced degree Customer Obsessed - The ability to build customer empathy in business partners and emotionally connect to the lives and realities of the people we serve. Transformative Designer - Hands-on experience designing holistic, omni-channel evidence and context-based consumer experiences. Ability to transform tasks into intuitive, accessible, and easy-to-use designs throughout the entire experience lifecycle, from the first-time consumer to the expert. Ability to execute visual, informative, interaction, and service design elements of the initiative that not only meets business needs but also satisfy and delight consumers.Relentless Investigator - Demonstrated history of and apparent propensity to discern insights from a balanced view that includes qualitative and quantitative inputs. Ability to analyze complex data sets and leverage experience with customer research techniques. Storyteller - Skilled storyteller with the ability to share discoveries, influence business partners and create enthusiasm for an idea or a design. Ability to communicate insights and designs to others (Business Partners) through customer journeys, storyboards, prototypes, wireframes, infographics, and other materials. Ability to pitch design concepts in a clear, concise, and compelling manner to obtain buy-in. Ability to ask, as well as answer, meaningful and impactful questions Creative problem-solving skills, a curious mind and an enthusiastic work ethic with an intrinsic passion for developing exceptional consumer experiences A passion for innovation and comfort collaboratively creating new research, design and workshop co-creation methods and approaches Grade/Level: 12The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.Salaries are adjusted according to market in CA, NY Metro and Seattle.Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Our Commitment:When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (******************************************************** , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at **************. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group:Marketing
Customer service supervisor job in Bentonville, AR
SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
Preferred
• At least 4 years of strong Web Content Management experience with Adobe AEM / CQ5, implementing 2+ full cycle AEM projects.
• Adobe CQ/AEM Technical Lead with strong Java/J2EE background.
• Solid experience with AEM building blocks including templates, components, dialogs, widgets and bundles.
• Experience on Java Content Repository (API) suite, Sling web framework and Apache Felix OSGi framework, DAM, Workflows is required.
• Experience with integrating AEM with other products and vendors specifically targeting Social Integrations
• Experience with Continuous Integration and Automated test execution and building tools such as Jenkins, Selenium or Maven.
• Having experience in Agile methodology
• At least 3 years of experience in software development life cycle.
• At least 3 years of experience in Project life cycle activities on development and maintenance projects.
• Ability to work in team in diverse/ multiple stakeholder environment
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience within Information Technology
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Full-Time Permanent job opportunity for you.
Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
$48k-72k yearly est. 60d+ ago
Winner's Circle - Customer Service
Dave & Buster's, Inc. 4.5
Customer service supervisor job in Rogers, AR
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
* Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
* Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
* Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
* Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
* Provides game assistance by promptly notifying Support Technicians or Management as needed.
* Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
* Notifies Manager of any Guest that is perceived to be unhappy.
* Practices proper cost controls by accurately weighing tickets and scanning merchandise.
* Responsible for stocking, displaying and securing merchandise in all storage areas.
* Responsible for the reconciliation of tickets and merchandise inventory.
* Conducts merchandise inventory during and after shift, if applicable.
* Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
* Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
* Properly positions and set up displays to increase Guest traffic and promote sales.
* Assists other Team Members as needed.
* Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
* Must be at least 16 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
* Be friendly and able to smile frequently.
* Work days, nights, and/or weekends as required.
* Work in noisy, fast paced environment with distracting conditions.
* Read and write handwritten notes.
* Lift and carry up to 30 pounds.
* Move about facility and stand for long periods of time.
* Walk or stand 100% of shift.
* Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
* Compensation is from $11 - $13 per hour
Salary Range:
11
* 13
We are an equal opportunity employer and participate in E-Verify in states where required.
$11-13 hourly Auto-Apply 30d ago
Customer Growth Strategist - Financial Services
Accenture 4.7
Customer service supervisor job in Bentonville, AR
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
* Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
* Conduct research and analysis on customer needs, market trends, and competitive activity.
* Execute rapid testing protocols with real and synthetic customers to validate concepts.
* Synthesize findings into actionable recommendations for prioritization and launch.
* Collaborate with design, product, and marketing functions to shape propositions.
* Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
* Producing insight and recommendations that directly shape client growth decisions.
* Effectively applying proprietary methods to accelerate and de-risk validation.
* Building skills in structured problem-solving and client engagement.
Qualification
Basic Qualifications:
* 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
* Demonstrated consulting experience with client-facing delivery.
* MBA or relevant innovation program experience a plus.
* Strong research and analysis skills.
* Exposure to concept testing, prototyping, or agile product/service development.
* Excellent communication and collaboration skills.
* Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $70,350 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Washington $80,200 to $180,300
Locations
$32k-38k yearly est. 2d ago
Client Consultant
Alpine Legacy Group
Customer service supervisor job in Fayetteville, AR
Job Description
At Alpine Legacy Group, we believe in people - their stories, their goals, and their potential. We help protect families, nurture leaders, and build meaningful careers grounded in integrity, growth, and purpose. Every day, we show up with heart, lead with passion, and celebrate the wins - big and small.
We're growing fast and looking for motivated, service-minded individuals who want more out of life - more freedom, more impact, and more personal fulfillment.
The Role
As a Client Consultant, you'll learn, grow, and earn - all at once. Our training blends mentorship, real-world experience, and personalized support from leaders who genuinely care about your success. You'll gain the confidence, skills, and tools to build a lasting career while making a difference in your community.
You'll manage your own local territory, build relationships with business owners and their teams, and help families secure protection all through our premium supplemental insurance products.
What You'll Do
Build relationships with local professionals through meaningful conversations and community connections.
Guide clients through decisions that protect their families and futures.
Use our CRM system to stay organized, track your progress, and manage your growing client base.
Collaborate closely with your team - we believe in lifting each other up.
Set goals, reach them, and keep growing toward your next milestone.
What It Takes
A people person who thrives on connection and purpose.
Positive, coachable, and eager to grow personally and professionally.
Self-motivated with strong follow-through and time management.
Background in leadership, athletics, or community involvement is a plus - we love team players with heart.
Requirements
Clean background check, valid driver's license, and reliable transportation.
Active Health & Life License (or willingness to obtain - we'll guide and reimburse you).
Bachelor's degree or equivalent experience and a strong desire to learn.
Compensation & Perks
Weekly draw + unlimited commissions - your effort equals your earnings.
Monthly bonuses, quarterly stock shares, and long-term renewal income.
All-expense-paid incentive trips to amazing destinations.
Health, dental, and vision benefits after 60 days.
Performance-based promotions - your results speak for themselves.
A supportive, empowering culture built on growth, gratitude, and teamwork.
Join a team that believes in you.
Start your journey. Build your legacy.
*****************
$48k-86k yearly est. 3d ago
Transportation Customer Service Associate (Night Shift) - TCSAAT
Navitaspartners
Customer service supervisor job in Bentonville, AR
Job DescriptionJob Title: Transportation CustomerService Associate (Night Shift)
Contract Duration: 3 Months Pay Rate: $21.00/hour
Schedule:
Night Shift: 8:00 PM - 8:00 AM
Training: Monday-Friday, 8:00 PM - 8:00 AM
(may include weekend training)
Job Overview
A organization within the transportation and supply chain industry is seeking a Transportation CustomerService Associate (CSA) for a night-shift assignment. This role serves as the primary point of contact between Supply Chain operations and external customers, ensuring accurate communication, timely issue resolution, and high service levels in a fast-paced logistics environment.
Responsibilities
Act as the primary liaison between Supply Chain teams and external customers
Monitor, analyze, and respond to a high volume of inbound emails (300+ per day)
Resolve transportation, scheduling, and delivery-related issues efficiently
Utilize multiple transportation and dispatch systems, including:
TES, LME, FourKites, OTR, Retailix, Retail Link, UNFI, One Network
Maintain strong knowledge of operational policies, procedures, and systems
Understand customer organizational structures, workflows, and business needs
Identify cost-effective and operationally efficient delivery solutions
Ensure accurate, timely, and professional communication on shipment status
Collaborate with internal teams to resolve issues and improve customer satisfaction
Represent the organization professionally in all customer interactions
Qualifications
Education:
Bachelor's degree preferred, or equivalent experience in transportation or logistics
Experience:
1-3 years of experience in transportation or logistics operations
Logistics or supply chain experience required (not general customerservice)
Technical Skills:
Proficiency in Microsoft Office (Outlook, Excel, Word)
Ability to manage high-volume email and system-based workflows
Communication & Soft Skills:
Strong written and verbal communication skills
Effective problem-solving, negotiation, and conflict-resolution abilities
Ability to multitask and work under pressure in a fast-paced environment
Strong organizational and time-management skills
Positive, professional attitude
For more details reach at ********************* or Call / Text at ************.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$21 hourly Easy Apply 7d ago
Consumer Insights Manager, Walmart Team
Incpg
Customer service supervisor job in Bentonville, AR
Seeking a smaller team environment where your strategies & decisions matter? Interested in an organization that doesn't have the red tape & bulk of a large company customer team? Great opportunity with a very straight forward well run organization, established in their category, and growing through acquisition.
Manager, Consumer Insights - Walmart Team
LOCATION: Bentonville, AR - Must already be located in Bentonville! No relocation available!
REPORTS TO VP Consumer Insights
KEY RESPONSIBILITIES
• Act as lead Walmart contact for Strategy
• Provide Category & Analytical support to Account Managers
• Work with Sales, Insights, and Marketing to develop sales stories to support initiatives, new items, and category improvements
• Explore new opportunities for brand and category growth utilizing WalMart & Sam's initiatives
• Share responsibilities with Walmart Team
• Provide ongoing communication with VP in regards to everyday growth
• Provide regular reporting
• Penetrate and develop relationships within Walmart
• Assist the Account Sales group in identifying market/customer opportunities and communicate this information to Accounts
• Analyze Walmart business on a daily/weekly basis
• Develop category reviews that will be leveraged to grow company and total category sales at Walmart
• Identify sales opportunities and develop solutions for item distribution, promotion, pricing, and shelf placement
• Prepare clear and concise presentations to inform Walmart of business/consumer trends, existing opportunities and solutions for growth
• Provide new item tracking and analysis
• Lead projects and annual category reviews
• Be the main contact for consumer trends and shopper insights
• Direct and assist for plan-o-gram design, distribution fills and opportunity gaps
• Work on growth opportunities
• Participate in planning sessions with Account Director & VP Shopper & Category
• Conduct market visits that include meetings with the broker and retail audits
• Work with Marketing, Customer Marketing, Insights, and Category Management to identify opportunities
• Work with Marketing Research to analyze, recap, and disseminate research findings
• Attend account calls as appropriate
Education:
• Bachelor's degree is required
Experience:
• At least 4 years of experience in the CPG or Grocery Retailer Industry is a must
• A minimum of 3 years of Category Management or Analysis experience (preferably with Walmart) is strongly preferred
• Live in the Bentonville area or willingness to relocate to this area
$36k-76k yearly est. 60d+ ago
Retail Team Manager
Wahid Inc.
Customer service supervisor job in Pea Ridge, AR
Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location
Achieve personal sales goals as well as assist employees with closing sales and customerservice
Drive sales performance (Wireless & AT&T TV) through coaching and training
AT&T TV product knowledge checks
Stay up to date on all industry information and technology
Maintain and enforce all visual, housekeeping, and appearance standards
Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention
Conduct employee reviews, meetings, and training
Requirements
Must have a valid driver's license
Ability to work at least 45 hours work week
Reliable transportation
Excellent problem-solving skills
Establish and monitor store/kiosk work schedules
Ability to interpret and analyze sales and commission reports
Train, motivate and inspire a team to achieve maximum results
Ensure audit compliance at all times as required by the carrier
Must be at least 18 years of age
1-2 years of wireless sales management
3-4 years of wireless sales experience
College Degree Preferred, High School Diploma, or GED Required
$36k-75k yearly est. Auto-Apply 60d+ ago
Service Advisor
Freedomroads
Customer service supervisor job in Lowell, AR
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$50k-75k yearly Auto-Apply 26d ago
Service Advisor
McLarty Daniel Ford
Customer service supervisor job in Bentonville, AR
About Us
Come join a winning team at McLarty Daniel Automotive. If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people. Annual pay ranges from $40k-$80k
RESPONSIBILITIES
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant IS a plus
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
A passing background check and drug screen are required.
Benefits
Medical Plan
Dental Plan
Vision Plan
401(K) w/ employer match
Promote from within
Paid Time Off
Opportunities for advancement
Partners in our community
$40k-80k yearly Auto-Apply 60d+ ago
Service Manager
Milestone Auto Repair
Customer service supervisor job in Lowell, AR
Service Manager - Lead a Purpose-Driven Team at Milestone Auto Repair (Lowell, AR)
Milestone Auto Repair is growing fast, and we're looking for a Service Manager who can elevate our team, strengthen our customer relationships, and help us deliver the safest, most reliable automotive service in Northwest Arkansas.
Milestone isn't just a repair shop - we see ourselves as public service advocates, committed to making our community safer through honest repairs, ethical communication, and excellent customer care.
If you're a strong leader, a skilled communicator, and someone who thrives in a fast-paced service environment, this is an opportunity to build something meaningful with a team that has your back.
About the Role
As the Service Manager at Milestone, you will be the driving force behind our shop's daily operations. You'll manage workflow, communicate with customers, support technicians, and ensure every repair is handled with professionalism, clarity, and safety in mind.
Key Responsibilities
Lead customer communication with transparency, empathy, and professionalism
Create accurate, ethical repair orders and present recommendations clearly
Support technicians by managing workflow and distributing jobs efficiently
Ensure all work meets quality and safety standards
Calmly handle escalations and build long-term customer trust
Maintain a well-organized, smooth-running front office
Coach team members, reinforce cultural values, and improve processes
Drive sales and shop performance without compromising integrity
You will be the face of Milestone - the person customers rely on for honest guidance and the person the team trusts for leadership and stability.
Compensation & Schedule
We reward leadership, skill, and performance.
• Up to $100,000+ per year for strong performers
• Monday-Friday | 7:30 AM - 5:30 PM
• No weekends
• Strong, steady workflow and supportive ownership
Benefits
Milestone invests in its people and believes quality work comes from a team that feels valued.
• 401(k)
• Healthcare reimbursements
• Paid vacation (accrued after 90 days)
• Ongoing paid training & leadership development
• Clean, modern facility with updated equipment
• Positive, growth-focused team environment
What Makes Milestone Auto Repair Different
At Milestone, our culture is built on purpose - not slogans.
Our #1 value:
We are public service advocates. Every repair we perform helps make Northwest Arkansas safer.
We believe in:
Clear, honest communication
Ethical repair recommendations
Teamwork and mutual support
Zero drama - high professionalism
Helping customers make safe and informed decisions
A culture of continuous improvement
We're not looking for someone to “fill a spot.” We're looking for someone who wants to lead, contribute, and grow with us.
Who Thrives Here
This role is ideal for someone who:
Communicates clearly and builds trust quickly
Stays calm, composed, and solutions-focused under pressure
Enjoys helping customers understand safety and long-term value
Can motivate a team while holding high standards
Wants to be part of a mission-driven, community-focused shop
Values stability, structure, and professional growth
Automotive service writing or management experience is preferred, but we're open to exceptional leaders with strong communication skills and a desire to learn.
Apply Today
If you're ready to join a supportive team, make a meaningful impact, and lead a shop that stands for something bigger than profit alone, we want to meet you.
Apply now to become the Service Manager at Milestone Auto Repair - and help us keep Northwest Arkansas safer one vehicle at a time.
Call or Text Dalton at ************
$100k yearly 49d ago
Service Manager
Heritage Tractor 3.6
Customer service supervisor job in Anderson, MO
Purpose:
The Service Manager will provide leadership in motivating service technicians while efficiently coordinating, scheduling, and managing service technicians time. The primary job of the Service Manager is to keep the pipeline filled with work. The Service Manager is responsible for managing the entire work order lifecycle from opening the work order to invoicing the customer. Additionally, the Service Manager will communicate with the customer as needed with regards to quotes, job status, and scheduling. This individual will coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. They will supervise technicians and ensure an excellent customer experience.
Responsibilities:
Keep the pipeline filled with work, manage customer experience to exceed benchmarks
Execute consistent HTI service department processes to ensure high productivity, efficiency, revenue recovery, expense control, and an outstanding customer experience
Schedule and assign jobs and work areas to employees in the service department according to their skills and knowledge. Schedules and maintains mass channel relationships
Responsible for creation of a professionally prepared invoice by using standard job codes, service estimate texting, reviewing work orders for completeness and accuracy prior to customer billing
Review work order segments and ensure they include correct parts
Verifies pick-up and delivery charges are properly charged per HTI requirements
Fields internal and external customer inquiries to the service department
Maintains service department filing and records related to equipment manuals
Work with HTI Centralized Warranty processing to ensure warranty and/or product improvement claims are submitted within the required timeframe to receive maximum credit. Zero PIPs within 90 days of expiration is required.
Manage work in Process (WIP) to less than 5% of total service sales
Monitor technician progress on jobs and engages other resources to improve job efficiency
Work with transportation department to maintain vehicle maintenance files in accordance with DOT regulations
Prepare and conduct performance reviews with technicians
Maintain a positive and professional working relationship with peers and management. Support personnel with a constant commitment to teamwork and exemplary customerservice
Qualifications
Experience, Education, Skills and Knowledge:
Basic knowledge of accounting practices
Ability to use standard John Deere applications, Microsoft Office, and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School diploma or equivalent experience
Works in a standard office environment, including consistently viewing a computer monitor and using keyboard/mouse
Physical requirements include lifting at least 10 lbs.
How much does a customer service supervisor earn in Rogers, AR?
The average customer service supervisor in Rogers, AR earns between $20,000 and $39,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Rogers, AR
$28,000
What are the biggest employers of Customer Service Supervisors in Rogers, AR?
The biggest employers of Customer Service Supervisors in Rogers, AR are: