Customer service supervisor jobs in Saint Charles, MO - 1,625 jobs

SolomonEdwards is seeking a Customer Experience Leader with one of the top mortgage lenders in the country. This role oversees a team of Customer Experience Specialists within the Mortgage Fulfillment Division, with a strong focus on queue management, coaching, performance metrics (NPS/CSAT), and process improvement. You'd be responsible for driving service quality, operational efficiency, and cross-functional collaboration while ensuring compliance with mortgage regulations. This is an in-person position in St Louis, MO, working M-F, standard business hours (no nights, weekends). A few highlights on the position: Lead and coach a call center team focused on best-in-class customer experience. You will be managing up to ~8 employees at a time. Own queue performance, scheduling adherence, and pipeline management Analyze customer feedback and operational data to drive CX improvements Partner cross-functionally to implement process and technology enhancements Onsite role with strong long-term growth and stability This is a contract-to-hire role that offers the following compensation: Compensation (contract phase): A pay rate of up $40/hr (dependent upon experience) Compensation (once you become a permanent employee) Up to $85k Quarterly bonus of up to 33% of quarterly salary Benefits: Medical, dental, and vision insurance (BCBS Medical, Delta Dental, EyeMed Vision) Flexible Spending Account (FSA) and Health Savings Account (HSA) Life insurance and short- and long-term disability coverage Employee Assistance Program (EAP) Paid time off including 11 holidays, 2-3 weeks of PTO, bereavement leave, voting time, jury duty, medical leave, and paid parental leave Tuition reimbursement If you have call center management experience within mortgage or financial services and enjoy improving customer experience through data, coaching, and process optimization, I'd love to connect and share more details. If you are interested, please apply and I will contact you to schedule an interview!

From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives. We are hiring Customer Service Supervisor Candidates must be based in St. Louis 5 days Working Reporting to Operations Manager Essential Duties and Responsibilities Order Processing Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team Ensure accuracy with all EDI order processing and invoice submissions Customer Communication Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team Internal Coordination To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders. Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions. Team Supervision Monitor and document any performance, attendance, or conduct issues within the team as per company policies. Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism. Track and evaluate performance of each customer service representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews. Prepare and review reports on customer service performance metrics as designed by the operations manager monthly Perform additional duties that may be assigned by Management Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws

Title: Customer Support Representative Duration: 12 month contract + possible extensions Required Skills & Experience Must go onsite 5 days/week Must be able to complete Missouri fingerprint check. Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk). 1+ years of experience in call center or related field. Associates Degree or Bachelors degree Active listening skills and excellent communication. Attention to detail and organizational skills. Reliability. Data Entry experience Experience with Excel, Outlook and Word Plus but not required: Genesys software experience. Experience with Salesforce or similar CRM. Experience with SharePoint. Background in childcare/health. Government background. Bilingual Job Description Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays. Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds. Utilize call center software, specifically Genesys Cloud Services, for daily tasks. Ensure calls are handled efficiently and effectively. Answer basic questions about childcare based on state program training.

Find your calling at Mercy!The Care Manager, as part of the interdisciplinary team, assess, plans, advocates, and coordinates care from admission to discharge ensuring a safe transition post hospitalization. Performs duties and responsibilities in a manner consistent with the Mercy mission, values, and service standards. The Care Management model provides effective transition planning and length of stay oversight to maintain patient experience, safety, and quality of care utilizing performance metrics and adoption of best practices.Position Details:Care Manager - PRNMercy Hospital JeffersonFestus, MO 63028 Required Education: • Master's in Social Work, or has satisfactorily completed all requirements for the MSW but awaiting conferment by the educational facility. Experience: • 0-2 years' experience in acute care hospital setting Licensure: • Current license in Social Work in the state of employment (LMSW, LCSW) Certifications: • BLS (CPR) at hire date, required, or within 90 days of hire • Certification in Case Management, Preferred Required Education: • Graduate of an accredited School of Nursing, required Experience: • 2-3 years acute care hospital setting, preferred. • Care Management or Utilization Management experience, preferred Licensure: • Current License in the state of employment, required Certifications: • BLS (CPR) at hire date, required, or within 90 days of hire • Certification in Case Management, Preferred Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking

Covenant Technology Partners is a US based Microsoft Partner, management and technology consulting and Managed Services firm specializing in helping our clients through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers. The Manager, Managed Services oversees the delivery of IT services, manages client relationships, ensures service level agreements (SLAs) are met, and handles project management responsibilities to ensure smooth implementation and operation of services. This role is critical in maintaining the highest standards of service and client satisfaction. This is a highly influential role within the organization and will require both strategic vision and the willingness to be hand-on with clients and internal stakeholders. The ideal candidate will be able to prioritize and take ownership of tasks that will come from a diverse set of stakeholders within the organization. The work location for this role is flexible if approved by Covenant except this position may not be performed remotely from Colorado and California. Responsibilities: Oversees the delivery of managed IT services to clients, ensuring high levels of performance and compliance with SLAs. Manages client relationships, acting as the primary point of contact for clients regarding service delivery and project management. Prepares, schedules, and drives Quarterly Business Reviews with all Managed Services and CSP Clients. Ensures contractual compliance for all Managed Services clients. Schedules proactive tasks in advance and ensures appropriate SME are assigned and complete the tasks. Takes ownership of the Managed Services business portfolio. Actively engages with client managers and solution leads to align on identified opportunities. Aggressively identifies and pursues Manages Services pipeline opportunities to increase profitability. Creates and maintains the vision for the Managed Services business including the annual business forecast and business plan. Regularly meets with business stakeholders to align on pipeline and business forecasts. Reviews and provides regular progress reports to business leaders in both written and in-person presentation forums. Defines critical Key Performance Indicators within the Managed Services division. Actively monitors to trends and optimization opportunities. Actively monitors Service Board and ensure tickets get assigned properly as they come in. Monitors aging tickets and drives to completion, escalating as necessary. ConnectWise experience is a plus. Establishes and maintains robust vender relationships with key venders included Microsoft and ConnectWise. Coordinates and leads project management activities for service implementations and ongoing operations. Project management for delivery projects outside of Managed Services when assigned. Uses AI and automation to improve efficiency and productivity with the managed services space. Reviews and approves time entry and client invoicing and proactively manages actuals to budget. Review and update team member forecasts each week. Operates with an agile environment to meet dynamics needs of business. Focuses on flexibility, scalability and remote access within hybrid and cloud environments. Monitors and reports on service performance metrics, identifying areas for improvement and implementing corrective actions as necessary. Collaborates closely with Marketing team to generate and update go to market materials related to Managed Services. Periodically provides blog and client newsletter content. Generates and maintains MSP related Intellectual Property and documentation. Collaborates with internal teams to develop and implement service improvement plans. Participates in internal projects and initiatives as assigned. Ensures adherence to company policies, procedures, and best practices in service delivery. Mentors and supports team members, fostering a culture of continuous improvement and professional development. Stays current with industry trends and advancements in technology to ensure the company remains competitive. Works continuously to improve project management and operational processes to enhance efficiency and effectiveness. Qualifications: Education, License or Certification: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field or equivalent experience. Project Management Professional (PMP) or equivalent certification preferred. Experience: Minimum of 5 years of experience in IT service delivery or managed services. Experience in Cloud Platforms. Experience with ConnectWise is a plus. Experience with Microsoft solutions a plus - Data & AI, Digital and App Innovation, Dynamics, Modern Work, Security & Infrastructure. Proven experience in project management, including planning, execution, and monitoring of IT projects. Strong understanding of IT service management (ITSM) frameworks and best practices. Excellent client relationship management skills. Strong leadership and team management abilities. We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law. We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country's heroes. We hope you consider joining the Covenant family. Covenant is committed to the full inclusion of all qualified individuals. As part of this commitment, Covenant will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact *******************

Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************

Find your calling at Mercy! The Supervisor- Perioperative Services RN is responsible for managing the care of the pediatric and adult patient requiring a surgical procedure that requires moderate to complex assessments, interventions, and levels of nursing vigilance. The Supervisor - Perioperative Services RN is responsible to the Manager and Director of Nursing for the assigned Perioperative unit. This position provides clinical and operational leadership of patient care services with direct supervision of nursing and support staff. In addition, it ensures consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory and professional standards and requirements. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details: Supervisor - Surgical Services 40 hours per week, Days Mercy Hospital Jefferson Festus, MO 63028 Education: Graduated from a school of nursing (Associate's Degree, Diploma, or BSN). Licensure: Current licensure in state of practice as a Registered Nurse (RN) required. Experience: Minimum of three (3) to five (5) years current clinical experience required. Certifications: Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire. Other: Demonstrated leadership skills and excellent clinical competence, including proficiency in nursing improvement processes. Demonstrated excellent interpersonal team-building, collaboration, negotiation, problem-solving, as well as spoken and written communication skills. Must be able to safely and successfully perform job-related functions, with or without reasonable accommodation required by federal, state, or local law. Preferred Education: Bachelor of Science (BSN) preferred. Preferred Experience: More than five (5) years of experience in a hospital setting. Preferred Certifications: CNOR, CPAN, or CRNFA certifications preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): RN supervisor leadership surgical services nurse patient care nursing registered nurse patients full time

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times. This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property. Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity. Provide cash handling service to casino patrons in your assigned areas of Casino Floor. Responsible for assigned casino funds and proper handling of funds exchanges. Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance. Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Ensure that the slot machines are operating properly, and all procedures are executed according to company policy. Perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino. Comply with all Company and departmental policies, procedures, and internal controls. All other duties as assigned. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Agilix Solutions is looking for a talented, customer service-oriented person to help us maintain the highest levels of customer satisfaction in every area of our business. We are a company that recognizes talent and provides the opportunity for development and career growth. This person will handle customer's backorders, customer returns and troubleshooting. In addition, this person will serve as a key contact and liaison to our inside and outside salespeople while working with accounting, our purchasing department, and our warehouse people. The ideal candidate will be able to learn multiple business systems and become the point of contact for all branches on business system changes. This role will report to the Customer Service Supervisor. Responsibilities Manage customer returns and use problem-solving skills to resolve account-related issues. Process billing and credit invoices to represent the customer in the resolution of all disputes and claims in dealing with Agilix's suppliers. Working with accounting, purchasing and our inside and outside salespeople reconciling payments. Managing customer orders after the point of sale. Understand the workflow from inventory, sales, accounting, and purchasing. Working within excel, updating price sheets, & customer billing. Qualifications Experience working for a distributor is preferred High degree of customer service abilities Ability to multi-task Strong organizational abilities and attention to detail Strong abstract reasoning abilities Knowledge of accounts receivable, accounts payable, purchasing, and inventory control Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at times. Company-Provided Benefits Medical Insurance Dental Insurance Vision Insurance Health Savings Account (Employer contributions for 1st year only) 401(k) (Company match contributions and discretionary annual profit-sharing plan) Company Sponsored Life Insurance Company Sponsored Short-Term Disability Company Sponsored Long-Term Disability Employee Assistance Program Monthly allocation of work-from-home days Voluntary Benefits Legal Services Critical Illness Life Insurance Dependent Care/FSA About Agilix Solutions With a robust history dating back nearly 130 years, Agilix Solutions delivers meaningful solutions to our customers in the industrial, commercial, and construction markets. We have longstanding partnerships with top manufacturers of automation, electrical, datacom, power transmission, safety, industrial supply, lighting, and solar solutions. Agilix Solutions Equal Opportunity / Diversity & Inclusion Statement Agilix Solutions values the unique contributions and perspectives of our team members. We are committed to a policy of providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, sexual orientation or veteran status. Every effort is made to ensure that our hiring, salary administration, promotion and transfer are based solely on job requirements, job performance and job-related criteria. Our policies and practices relating to compensation, benefits, transfer, retention, termination, training, self-development opportunities, as well as social and recreational programs - are administered without discrimination on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, veteran status or other basis prohibited by law. Agilix Solutions is an Equal Opportunity Employer.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. As a leading Microsoft Partner and RSM US leverages' Microsoft's leading enterprise resource planning platform, Microsoft D365 Finance and Operations, and other Microsoft-centric tools to help customers stay competitive in a constantly changing environment. We are expanding our Managed Application Services team and looking for seasoned D365 BC/NAV functional consultant with experience in the financial and projects accounting areas. The ideal candidate has a strong finance background, enjoys being part of a team and working directly with clients and Microsoft. Dynamics 365 implementation or supporting services is a requirement. This team is responsible for supporting our implementation projects and well continuing with the client after go live. In this role, you will help mentor our team, assist clients in the implementation and support of Microsoft Dynamics D365 BC software as well as working directly with Microsoft on solving mission critical business situations. You will be working with a nationally dispersed team that is highly collaborative and a fun culture. Basic Qualifications: * 7+ years of hands-on software implementation or supporting services experience with Microsoft D365 BC and NAV * Strong accounting with Project accounting experience * Understanding of ERP software and how it applies to business processes * Excellent communication skills, written and verbal * Bachelor's degree in a relevant field or equivalent work experience * Strong analytical skills Preferred Qualifications: * Technology skills * Ability to work independently * Strong business knowledge * Dynamics D365 BC or NAV certifications highly desired This position follows a hybrid work model, requiring in-office presence twice per week and willingness to travel up to 25% At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $192,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Provide Supervisor with a full range of administrative, programmatic and special project support in a fast paced environment. ESSENTIAL JOB FUNCTIONS: * Create monthly DOHS calendar with all required elements. * Perform audits as directed by DOHS, and report audit results to DOHS and Executive Director. * Post notices for educational offerings. * Set up room for in-service meetings (i.e. seating arrangements, overhead projector, refreshments, coffee, etc.). * Ensure all education is documented properly. Coordinate with the Business Office Manager to ensure organized retention of training certificates. * Set up appointments for DOHS. * Coordinate and update staffing/schedule as directed by DOHS. Also schedule candidate interviews and department orientation with DOHS. * Order office and medical supplies according to budget with approval of DOHS. * Create resident medical files and enter electronic health records information into system upon admission. * Coordinate internal and external correspondence and publications * Maintain the Assisted Living & Memory Care policy and procedure manuals * Provide computer support to the Assisted Living and Memory Care. * Ensure all aspects of Care Conferences are scheduled and logged accordingly. * Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy. * On Call one week per month * Coordinating with outside vendors REQUIREMENTS: * LPN License Monday - Friday 8:00am - 4:30pm $28.00 per hour

For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. As a family-owned company, we take pride in delivering expert care with a personal touch service. The Patient Services Department puts the Patient First in every interaction. The Supervisor role will oversee a team of Patient Services Representatives and Senior Patient Services Representatives, providing guidance, training, and support to team members. This position also involves handling escalated patient and internal issues, ensuring timely and effective resolution, and monitoring team performance against departmental metrics and quality standards. The role requires conducting regular performance reviews, providing constructive feedback, ensuring compliance with all relevant healthcare regulations, financial standards, and internal policies, and collaborating with QA & Escalations and Trainers to identify areas for process improvement and training needs. This role will manage timecards, time off requests, and absences for direct reports, participate in daily stand-ups and report on caseload and escalations, document problems and sales issues with current processes, and assist with the development and implementation of new departmental policies and procedures. This role, reporting to the team's Managers and Directors, will require an exceptional level of detail, customer service acumen and an emphasis on process execution and quality control. Intake will be responsible for: Benefits and prior-authorizations, Appeals, Re-Certifications, Interface with Parachute Case processing will be responsible for: Case review and processing documentation, Order review and confirmation, Re-work, Interface with TMs, Bonafide, calls Key Responsibilities Patient Intake: Receiving and processing new patient referrals, gathering necessary demographic, medical, and insurance information. This will require outbound and inbound professional communications, interface with BPO partners and quality control measures. Insurance Verification: Verifying patient insurance coverage and benefits for BioTAB products, update cases accordingly for record keeping and internal Insurance Database. Verify patient benefits with insurance companies and manage utilization review activities, requests and obtain prior authorizations from insurance providers to ensure the equipment is covered. Coordination: Collaborating with sales, patients and their caregivers / healthcare professionals to get the patient's products covered, shipped and in use, with quality and accuracy at the forefront of every case processed. Provide administrative support as needed, including assistance with documentation, communication, and clerical tasks. Process Management: Answer incoming calls to services lines and provide patient support, answer questions and document interactions & resolutions in CRM. Escalate any urgent requests and direct to correct departments or Leaders. Communication: Maintain clear and effective communication with patients, families, and other healthcare team members. Provide strong customer service, responding quickly and appropriately to patient needs, and can manage potentially difficult or emotional situations. Record Management: Ensuring accurate and timely documentation of all case activities and patient information in the required system. Maintain accurate and organized records of client interactions, service plans, and case management activities. Create and manage electronic consent forms; upload signed forms to patient charts. Complete forms, produce reports on client progress and service delivery, and ensure compliance with organizational policies and regulatory requirements. Compliance: Ensure compliance with relevant healthcare regulations, financial standards, and internal policies. Prepares cases and escalations for Review and other regulatory agencies, assisting in monitoring compliance with Medicare regulations. Adhere to all relevant regulations and agency policies regarding patient intake and data management, including but not limited to: CMS and OFCCP guidelines related to our Quality Management System, documentation and process creation and training. Strong communication and interpersonal skills: To interact effectively with patients, families, and healthcare professionals. Ability to work independently and as a team member, take direction and participate in Continuous Education as required for the role. Excellent organizational and time management skills: To manage a high volume of tasks and ensure timely processing of information. Attention to detail: To ensure accuracy in patient records and insurance information. Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Knowledge of healthcare regulations and insurance processes: To navigate the complexities of DME care. Problem-solving skills: To address any issues or challenges that may arise during the work process. Required Skills & Abilities: * Proven experience in a leadership or supervisory role within a healthcare operations or customer service setting. * Strong understanding of healthcare regulations and insurance processes. * Exceptional communication and interpersonal skills to effectively interact with patients, families, healthcare professionals, and internal teams. * Excellent organizational and time management skills to manage team tasks and ensure timely processing of information. * Strong problem-solving skills to address complex issues and challenges. * Ability to motivate and develop a high-performing team. * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. * Must be able to use SalesForce or Epic, fax, email, GSuite or Office, in/outbound calls with appropriate grammar, spelling and punctuation. * Strong communication skills, both written and verbal. * Comfortable handling sensitive and confidential Information (HIPAA). Job Requirements & Physical Demands * Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level. * Must be able to kneel, stoop, climb stairs and reach with hands and arms. * Reliable work transportation. * Candidates must pass an extensive background check. * Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse and privacy regulations in all patient interactions. This job description outlines essential duties but is not exhaustive. Employees may be assigned other tasks. All duties are subject to modification for disability accommodation. Successful performance requires specific skills and abilities. This document sets minimum requirements and does not imply an employment contract. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicabl

A career at Easterseals Midwest is more than a job -- it is an opportunity to make a positive difference in people's lives every day. Community Services Supervisors are the link to the community for those they serve and is one of the most exemplary reflections of the wonderful mission driven work we provide every day. The people that carry out this rewarding, care giving support play an integral and crucial role in the success of our organization. The Community Services Supervisor is primarily responsible for assistance in the coordination, implementation, evaluation and oversight of the program. This position also helps ensure that the program follows guidelines set forth by funding agencies and accrediting bodies. Duties: * Assist in maintaining the quality of the program through monitoring and oversight. Provide announced and unannounced quality site visits to community sites and onsite programming to ensure positive programming and to develop relationships and rapport with community networks. * Assist in the planning and implementation of staff professional development needs (i.e. staff meetings, staff trainings, in-services, mentor meetings, one on one meetings, etc.). * Assist in the planning, development and implementation of Individual Support Plans and Behavior Development Plans for each client in the program. * Assist in the coordination of weekly schedule making certain consumer needs are met and budgetary restrictions and/or requirements are upheld. * Review and/or maintain necessary documentation/paperwork according to funding guidelines. * Provide support to consumers' families and maintain open communication. * Provide support and supervision to assigned clients in the work setting and community, when necessary, while adhering to agency policies and procedures. * Professionally represent Easter Seals Midwest in the community, with other professional networks and at professional networking meetings. * Be on call to handle emergencies or scheduling conflicts as necessary. A successful candidate will possess: * Knowledge of treatment and training for clients with developmental disabilities. * Critical thinking, problem solving skills and ability to analyze in order to assist in the coordination of daily functions of program. * Must have leadership skills and good communication skills. * Proven ability to maintain positive professional relationship with families, employers, and community members. Qualifications: * Education: Degree in Human Services field preferred. Minimum high school diploma or GED. * Experience: At least one year experience working with people with developmental disabilities.

Absolute Water Technologies is an established industry leader in the ever-growing high purity water market. We are a growing regional company with stable ownership. We focus on individual development with a defined career path. If you are tired of being a number at a company and want to be rewarded for your performance Absolute Water Technologies is the place to be! Job Description Generally, work performed indoors in all commercial settings. Compensation includes guaranteed full-time salary, performance bonus, health benefits, profit sharing, 15 days paid time off, paid holidays, tuition reimbursement, professional training opportunities, wellness program, additional on-call compensation and company provided 401k contribution. Responsibilities Include: Responsible for overseeing all functions of assigned branches including the service department and customer satisfaction. Delivery and placement of water treatment equipment Exchange Service Deionization Tanks Conducting System Sanitizations (System Loops) Component Replacements Conduct and record basic water readings and operating parameters of equipment This is a mix of field service work and office work. Specific Duties/Projects Ensures all technicians are performing at an acceptable level and are working efficiently. Is the custodian of assigned assets including fleet, building operations, etc. Completes assigned special projects. Ensures all equipment is maintained and calibrated, as needed. Ensures invoicing is completed in a timely manner for time and material jobs. Is responsible for procuring any special equipment. Serves as technical support for customers and Absolute Water staff. Conducts site reviews for quality and procedural compliance. Works to support the assigned branch's ability to meet or exceed the sales and operating income budget. Qualifications Specific Required Skills/Traits: Ability to communicate professionally in both oral and written form. Driven self-starter with a strong work ethic, and sense of urgency. Ability to actively listen to a customer's needs. Leadership ability - Ability to lead by example and get results through coaching and holding people accountable for actions and performance. Organizational skills - ability to multi-task and prioritize to-do list, and follow issues through to completion. Proficient in Microsoft Office (word, excel, power-point). Or trainable to do so. Sense of ownership - take initiative and solve problems Ability to be available for scheduled on-call service response. Possess a valid driver's license and acceptable driving history. Drug Free and able to comply with random drug test as required by our customers. Ability to push/pull at times 250 lbs. Ability to occasionally lift 95 lbs. Minimum Educational Requirements: BS Degree in Management or comparable experience in a management role. Additional Information Compensation: Base salary Aggressive commission potential based off of profit of new business . Bonus potential if sales goals met. Annual Profit-Sharing Potential PTO program Health and Dental Benefits Company Vehicle

Find your calling at Mercy!The Supervisor- Perioperative Services RN is responsible for managing the care of the pediatric and adult patient requiring a surgical procedure that requires moderate to complex assessments, interventions, and levels of nursing vigilance. The Supervisor - Perioperative Services RN is responsible to the Manager and Director of Nursing for the assigned Perioperative unit. This position provides clinical and operational leadership of patient care services with direct supervision of nursing and support staff. In addition, it ensures consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory and professional standards and requirements. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:Supervisor - Surgical Services40 hours per week, DaysMercy Hospital JeffersonFestus, MO 63028 Education: Graduated from a school of nursing (Associate's Degree, Diploma, or BSN). Licensure: Current licensure in state of practice as a Registered Nurse (RN) required. Experience: Minimum of three (3) to five (5) years current clinical experience required. Certifications: Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire. Other: Demonstrated leadership skills and excellent clinical competence, including proficiency in nursing improvement processes. Demonstrated excellent interpersonal team-building, collaboration, negotiation, problem-solving, as well as spoken and written communication skills. Must be able to safely and successfully perform job-related functions, with or without reasonable accommodation required by federal, state, or local law. Preferred Education: Bachelor of Science (BSN) preferred. Preferred Experience: More than five (5) years of experience in a hospital setting. Preferred Certifications: CNOR, CPAN, or CRNFA certifications preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): RNsupervisorleadershipsurgical servicesnursepatient carenursingregistered nursepatientsfull time

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM currently has openings for business-minded individuals to join our Managed Application Services practice as a NetSuite supervisor on Oracle NetSuite product. We with our clients' executive leadership teams to achieve their business objectives through innovative solutions that align people, processes and technology. As a Consulting Supervisor, you will receive mentoring from our experienced team and have access to a variety of technology and training to jump start your career. You will be exposed to several aspects of all our Consulting Practices including: * Engaging with field consultants and ensuring Business objectives are aligned with IT Strategy * Business solutions and operations best practices * Consulting process, tools and methodologies * Leveraging technology to drive business operations efficiencies Responsibilities: * Designing and coding solutions using Oracle NetSuite SutieScript and native functionality to meet business objectives. * Troubleshooting business application issues * Providing client remote support * Understanding how to obtain client business requirements and applying them to Oracle NetSuite. * Participation in project scoping and solution development * Adopting and learning new technologies * Working and interacting with various teams and third parties in the configuration of their Oracle NetSuite system * Manages the scope, budget, and controls change management of the project * Understand functional and technical requirements * Create time estimates for development * Manage development efforts and report status updates, using the systems and following firm established processes * Perform unit testing/QA of development to ensure the business requirements are being met as requested * Perform solution and/or code reviews when applicable ensuring best practices are being met Basic Qualifications: * Multiple years of development and design experience within NetSuite, including advanced scripting and integrations * Understanding and experience with NetSuite SutieScript * Expertise in dealing with NetSuite Concurrency Limits * Strong understanding of JavaScript, SQL, JSON, REST, SOAP, and XML/XSD * Proven record in designing and implementing integrations across multiple vendor products * Extensive experience with various deployment methodologies, including manual deployments and SDF * Exceptional customer-facing skills, with the ability to conduct stakeholder interviews and capture requirements. * Ability to identify functional and technical gaps in designs and articulate the corresponding business benefits and costs. * Thrive on working in a fast-paced environment * Ability to multi-task through various work assignments and changing priorities * Receptive to feedback Preferred Qualifications: * Strong judgment, issues management, and problem analysis techniques * Basic understanding of business processes and concepts in process redesign * NetSuite Application Developer Certification * Experience IPaaS solutions such as Boomi, Jitterbit MuleSoft and Celigo * Strong computer skills, including MS Office * Ability to work as an effective member of a team * Motivated to work in a fast-paced environment * Strong organizational and communication skills Please note that this position follows a hybrid work model, requiring in-office presence twice per week and requires the willingness to travel up to 25% out of the year. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $95,400 - $192,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and circulatory disorders through proven treatment solutions. Headquartered in Missouri, we provide pneumatic compression devices and personalized service to help improve patient outcomes and quality of life. As a family-owned company, we take pride in delivering expert care with a personal touch service. The Patient Services Department puts the Patient First in every interaction. The Supervisor role will oversee a team of Patient Services Representatives and Senior Patient Services Representatives, providing guidance, training, and support to team members. This position also involves handling escalated patient and internal issues, ensuring timely and effective resolution, and monitoring team performance against departmental metrics and quality standards. The role requires conducting regular performance reviews, providing constructive feedback, ensuring compliance with all relevant healthcare regulations, financial standards, and internal policies, and collaborating with QA & Escalations and Trainers to identify areas for process improvement and training needs. This role will manage timecards, time off requests, and absences for direct reports, participate in daily stand-ups and report on caseload and escalations, document problems and sales issues with current processes, and assist with the development and implementation of new departmental policies and procedures. This role, reporting to the team's Managers and Directors, will require an exceptional level of detail, customer service acumen and an emphasis on process execution and quality control. Intake will be responsible for: Benefits and prior-authorizations, Appeals, Re-Certifications, Interface with Parachute Case processing will be responsible for: Case review and processing documentation, Order review and confirmation, Re-work, Interface with TMs, Bonafide, calls Key Responsibilities Patient Intake: Receiving and processing new patient referrals, gathering necessary demographic, medical, and insurance information. This will require outbound and inbound professional communications, interface with BPO partners and quality control measures. Insurance Verification: Verifying patient insurance coverage and benefits for BioTAB products, update cases accordingly for record keeping and internal Insurance Database. Verify patient benefits with insurance companies and manage utilization review activities, requests and obtain prior authorizations from insurance providers to ensure the equipment is covered. Coordination: Collaborating with sales, patients and their caregivers / healthcare professionals to get the patient's products covered, shipped and in use, with quality and accuracy at the forefront of every case processed. Provide administrative support as needed, including assistance with documentation, communication, and clerical tasks. Process Management: Answer incoming calls to services lines and provide patient support, answer questions and document interactions & resolutions in CRM. Escalate any urgent requests and direct to correct departments or Leaders. Communication: Maintain clear and effective communication with patients, families, and other healthcare team members. Provide strong customer service, responding quickly and appropriately to patient needs, and can manage potentially difficult or emotional situations. Record Management: Ensuring accurate and timely documentation of all case activities and patient information in the required system. Maintain accurate and organized records of client interactions, service plans, and case management activities. Create and manage electronic consent forms; upload signed forms to patient charts. Complete forms, produce reports on client progress and service delivery, and ensure compliance with organizational policies and regulatory requirements. Compliance: Ensure compliance with relevant healthcare regulations, financial standards, and internal policies. Prepares cases and escalations for Review and other regulatory agencies, assisting in monitoring compliance with Medicare regulations. Adhere to all relevant regulations and agency policies regarding patient intake and data management, including but not limited to: CMS and OFCCP guidelines related to our Quality Management System, documentation and process creation and training. Strong communication and interpersonal skills: To interact effectively with patients, families, and healthcare professionals. Ability to work independently and as a team member, take direction and participate in Continuous Education as required for the role. Excellent organizational and time management skills: To manage a high volume of tasks and ensure timely processing of information. Attention to detail: To ensure accuracy in patient records and insurance information. Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Knowledge of healthcare regulations and insurance processes: To navigate the complexities of DME care. Problem-solving skills: To address any issues or challenges that may arise during the work process. Required Skills & Abilities: Proven experience in a leadership or supervisory role within a healthcare operations or customer service setting. Strong understanding of healthcare regulations and insurance processes. Exceptional communication and interpersonal skills to effectively interact with patients, families, healthcare professionals, and internal teams. Excellent organizational and time management skills to manage team tasks and ensure timely processing of information. Strong problem-solving skills to address complex issues and challenges. Ability to motivate and develop a high-performing team. High School or equivalent required, associates/bachelor's degree preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Must be able to use SalesForce or Epic, fax, email, GSuite or Office, in/outbound calls with appropriate grammar, spelling and punctuation. Strong communication skills, both written and verbal. Comfortable handling sensitive and confidential Information (HIPAA). Job Requirements & Physical Demands Must be able to lift 40 pounds, must be able to lift 40 pounds from the floor and lift to waist level. Must be able to kneel, stoop, climb stairs and reach with hands and arms. Reliable work transportation. Candidates must pass an extensive background check. Strict adherence to HIPAA, Medicare Fraud, Waste, and Abuse and privacy regulations in all patient interactions. This job description outlines essential duties but is not exhaustive. Employees may be assigned other tasks. All duties are subject to modification for disability accommodation. Successful performance requires specific skills and abilities. This document sets minimum requirements and does not imply an employment contract. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicabl

Find your calling at Mercy!The Supervisor- Perioperative Services RN is responsible for managing the care of the pediatric and adult patient requiring a surgical procedure that requires moderate to complex assessments, interventions, and levels of nursing vigilance. The Supervisor - Perioperative Services RN is responsible to the Manager and Director of Nursing for the assigned Perioperative unit. This position provides clinical and operational leadership of patient care services with direct supervision of nursing and support staff. In addition, it ensures consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory and professional standards and requirements. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.Position Details:Supervisor - Surgical Services40 hours per week, DaysMercy Hospital JeffersonFestus, MO 63028 Education: Graduated from a school of nursing (Associate's Degree, Diploma, or BSN). Licensure:Current licensure in state of practice as a Registered Nurse (RN) required. Experience: Minimum of three (3) to five (5) years current clinical experience required. Certifications: Basic Life Support certification through the American Heart Association or successful completion of course within 30 days of hire. Other: Demonstrated leadership skills and excellent clinical competence, including proficiency in nursing improvement processes. Demonstrated excellent interpersonal team-building, collaboration, negotiation, problem-solving, as well as spoken and written communication skills. Must be able to safely and successfully perform job-related functions, with or without reasonable accommodation required by federal, state, or local law. Preferred Education: Bachelor of Science (BSN) preferred. Preferred Experience: More than five (5) years of experience in a hospital setting. Preferred Certifications: CNOR, CPAN, or CRNFA certifications preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. keyword(s): RNsupervisorleadershipsurgical servicesnursepatient carenursingregistered nursepatientsfull time By applying, you consent to your information being transmitted by JobFlow to the Employer, as data controller, through the Employer's data processor SonicJobs. See Mercy Terms & Conditions at and Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at