Customer service supervisor jobs in Somers Point, NJ - 674 jobs
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Casual Customer Service Supervisor
Delaware River & Bay Authority (DRBA 4.3
Customer service supervisor job in Lewes, DE
Hourly Rate: $20.00 Work schedule is primarily weekends and holidays from 10:15 a.m. to 6:15 p.m. or, 5:45 a.m. to 1:45 p.m. to cover other shifts in support of the departmental needs
I. POSITION SUMMARY
This position is a casual CustomerServiceSupervisor which is responsible for
conducting sales and providing customerservice, supervision, and administration for the
Cape May-Lewes Ferry ticket/tollbooth/call center operations. This position has a
primary role in the day-to-day supervision of the CustomerService Department. The
CustomerServiceSupervisor is responsible for providing supervision of employees in the
following duties: ticketing, reservations, and sales; handling and resolving customer-
related issues; and performing a variety of administrative duties. Work schedule is shift
work on weekends and holidays (normally, 10:15 a.m. to 6:15 p.m. or 5:45 a.m. to
1:45 p.m. to cover shifts) in support of the departmental needs. Additional shifts will
be required based upon business needs.. This casual position is part-time with no
guaranteed minimum number of hours, nor are there any guaranteed assignments.
II. ESSENTIAL DUTIES AND RESPONSIBILITIES
* Supervises a sales and customerservice team training, coaching and counseling staff
* Assists with setting up, promotion, selling and up-selling of all events and products
offered to the public
* Handling of, and resolving of, customer complaints
* Tracks, monitors, measures productivity
* Provides the highest level of customerservice and professionalism to all internal
and external customers
III. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
* Strong ability to supervise and motivate employees
* Ability to handle multiple tasks, projects, and priorities
* Good verbal and written communications skills
* Ability to operate a variety of office and point-of-sale equipment, such as, personal
computers in addition to experience with Microsoft Office products
* Cash handling experience
* Ability to provide superior customerservice to everyone by responding in a
courteous and efficient manner
IV. REQUIRED EDUCATION AND EXPERIENCE
* High school diploma or equivalent.
* Two years of supervisory experience preferred
* Two years of experience in sales, call center operations, or customerservice
V. LICENSES, REGISTRATION, AND SPECIAL REQUIREMENTS
* Possession of a valid motor vehicle operator's license
VI. ADDITIONAL REQUIREMENTS
* Applicants will be subject to a background check
* Subject to pre-employment drug testing
* Delaware River and Bay Authority requires all employees to have direct deposit with
a financial institution or enroll in the payroll card program to receive their bi-weekly
pay
*********************
If you are interested in applying for this position please complete the on-line
application at ************* In addition, you also have the option of attaching a
resume to the completed application.
$20 hourly 1d ago
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Customer Experience Lead-Moorestown
Victoria's Secret 4.1
Customer service supervisor job in Moorestown, NJ
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.50
Maximum Salary: $20.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$16.5-20.8 hourly 15d ago
MS Dynamics CRM Architect -- Lead--- MS Dynamics AX lead
Implify
Customer service supervisor job in Cherry Hill, NJ
Implify, Inc is a Global IT Solutions and services firm. Since it's inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore and in-house service models.
IMPLIFY is an IT consulting services and software development firm dedicated to business success through long-term relationships with our clients and staff. IMPLIFY has built a dynamic, profitable, service-oriented enterprise, and is positioned to successfully respond to trends and changes in the information technology industry.
Job Description
Position: 1
Job Title: Microsoft Dynamics CRM -- Architect
Location: Charlotte, NC, Cherry Hill, NJ
Duration: Full Time
Qualifications Basic
:
•Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with Information Technology.
Preferred
• At least 3 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
• At least 3 years of experience in Development skills in MS Dynamics CRM (2013 & 2015), Scribe and related tools - .NET, JavaScript, SQL Server, SharePoint, HTML5, Angular JS, Web Services.
• Excellent understanding of 2-tier and 3-tier architectures, 4GL languages, RDBMS
• Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like REST, BizTalk, WebServices, SSIS etc.
• Excellent understanding of MSCRM architecture and its interaction with other interfaced systems in a typical enterprise environment
• Understands and is able to articulate best practices related to application enhancements/ customizations, integration with other applications
• Experience working in L2/L3 support projects
• Should be a good team player and experience working with offshore development/support team
• Should be able to contribute to a project suitably in individual capacity as well
• Analytical skills
• At least 3 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams
()
Position:2
Job Title: Microsoft Dynamics CRM -- Lead
Location: Charlotte, NC, Cherry Hill, NJ
Duration: Full Time
Qualifications Basic
:
•Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 2 years of experience in technology consulting, enterprise and solutions architecture and architectural frameworks
• At least 2 years of experience in Development skills in MS Dynamics CRM (2013 & 2015), Scribe and related tools - .NET, JavaScript, SQL Server, SharePoint, HTML5, Angular JS, Web Services.
• Excellent understanding of 2-tier and 3-tier architectures, 4GL languages, RDBMS
• Strong knowledge of CRM development/customization including workflows, plugins, integrations with other systems through various technologies like REST, BizTalk, WebServices, SSIS etc.
• Excellent understanding of MSCRM architecture and its interaction with other interfaced systems in a typical enterprise environment
• Understands and is able to articulate best practices related to application enhancements/ customizations, integration with other applications
• Experience working in L2/L3 support projects
• Should be a good team player and experience working with offshore development/support team
• Should be able to contribute to a project suitably in individual capacity as well
• Analytical skills
• At least 2 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams
Position : 3
Job Title: Microsoft Dynamics AX--- Lead Consultant
Location: Houston, TX
Duration: Full Time
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 7 years of experience with Information Technology.
Preferred
• At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
• At least 2 years of experience in Microsoft Dynamics AX (functional).
• At least 2 end to end implementation of Dynamics AX
• Finance domain
• Exposure to oil field services is a plus
• AX 7 (On cloud) experience.
• Dynamics 365 exposure
• At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
• At least 3 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
Additional Information
All your information will be kept confidential according to EEO guidelines.
$108k-164k yearly est. 1d ago
Microsoft Dynamics CRM Lead
Sonsoft 3.7
Customer service supervisor job in Cherry Hill, NJ
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description
At least 3 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
At least 2 years of experience in Microsoft Dynamics CRM Online Experience
At least 4 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment
Excellent Analytical and Communication skills
Leading or participating in the design and architecture sessions with the clients, gathering and documenting business processes and requirements for the project
Good knowledge of CRM's interoperability capability with MS Office, MS Office 365, SharePoint, Azure and MS BI Stack • C#/VB.net, ADO.Net, XML, T/SQL, Jquery, JavaScript, Web Services, ASP.NET, and Silverlight skills
Regularly communicating with the customer on the status of the issue resolution or Project.
Well Versed with Agile practices.
Excellent, understanding of MSCRM architecture and its interaction with other interfaced systems in the client environment
Experience in defining new architectures and ability to drive an independent project from an architectural standpoint
Understands and is able to articulate best practices related to application enhancements/customizations, integration with other applications
Experience on Dynamics Marketing, ADX Portal, Parature, Social Engagement, and Operations is optional
At least 3 years of experience in thought leadership, white papers and leadership/mentoring of staff and internal consulting teams
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience within the Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD, H4-EAD L2-EAD can apply.
3.No OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.
$112k-165k yearly est. 60d+ ago
Supervisor - Customer Service
Hard Rock Digital
Customer service supervisor job in Atlantic City, NJ
Job description
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
Our CustomerServiceSupervisor will report to the CustomerService Managers and will be responsible for the performance and quality of service provided by a team of specialist who provide betting and account related support to our players via multiple channels including Live chat, email, social media, and voice. Reporting on adherence to goals and objectives, completing coaching, feedback, observations, and regular development meetings setting SMART objectives. You will collaborate with others to analyze, understand, and raise individual and customer wide issues while providing escalation support to your team. You will ensure your team complies with its responsible gambling and regulatory requirements and strives to deliver best-in-class service.
Responsible for the delivery of the KPIs of the immediate team, including quality, productivity, and compliance parameters.
Supervises the team members, identifying and addressing developmental issues, and coaching opportunities.
Prepares weekly & monthly reports summarizing the assigned customerservice teams performance.
Delivers regular and timely coaching and feedback to the team members to enhance performance.
Responsible for the enforcement of organizational policies and procedures to ensure compliance.
Ensures proper and timely dissemination of all processes and business updates to the team, based on business needs.
Drive performance with team by conducting team activities/contests.
Real time monitoring to assist in productivity by monitoring long calls, long hold times, completion of callback requests, and aux code.
Identifies opportunities to update or improve customerservice procedures and makes recommendations.
Resolves problems by identifying and selecting solutions and applying technical experience and precedents.
Engage with Management/Training to identify areas of opportunity to develop additional training.
Performs other related duties as assigned.
Job requirements
What are we looking for?
You will have experience managing a team of customerservice hosts ideally in the online sportsbook or casino environment.
As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.
Ability to coach, mentor, lead and motivate others to meet high performance standards and expectations.
Excellent leadership and managerial skills that reflect the philosophy of "lead by example."
Strong verbal and written communication, be a problem solver who looks for opportunities to enhance policy, process, and tools.
Must manage time and priorities effectively by completing tasks in a timely manner.
Demonstrated decision-making, critical thinking, problem-solving abilities.
Strategy development, execution, performance management, and measurements
Must be a Team Player. "Team" has various levels (team, area, site, Business Unit) and we need to be able to support and understand most of them.
You will be able to support the recruitment, training and development of a team and nurture an environment where they can excel through encouragement, development, and empowerment.
Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
You have proven experience of operating in a fast paced, changing, and real time environment.
Intermediate MS Office outlook, Excel, PowerPoint.
Knowledge and understanding of sports betting, casino, and professional sports industry preferred but not required.
Availability to work flexible hours.
AA /AS degree or equivalent experience preferred.
2-4 years of leadership experience.
*At Hard Rock digitals' discretion this position may be work from home and adjusted back to “in office” at any time
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits
Retirement benefits
Employee Discounts
Advancement opportunities
Start-up culture backed by a secure, globally recognized brand.
Opportunity to drive a best-in-class customer experience for the Hard Rock Digital community
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).
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$35k-55k yearly est. 4d ago
Customer service
Domino's Franchise
Customer service supervisor job in Mount Laurel, NJ
Job DescriptionAdditional Information
All your information will be kept confidential according to EEO guidelines.
$41k-101k yearly est. 8d ago
Customer Service Manager - State Farm Agent Team Member
Chris Johnson-State Farm Agent
Customer service supervisor job in Marlton, NJ
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ROLE DESCRIPTION:
As a CustomerService Rep with The Chris Johnson State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Oversee the customerservice team and daily operations.
Develop and implement customerservice policies and procedures.
Handle escalated customer complaints and issues.
Train and mentor customerservice representatives.
QUALIFICATIONS:
5+ years of experience in customerservice, with 2+ years in a managerial role.
Leadership and organizational skills.
Communication and problem-solving abilities.
$38k-78k yearly est. 27d ago
Customer Support Rep | $42K - $72K | Industry Leading Real Estate Software Platform | Advance Your Career
Smarter Agent
Customer service supervisor job in Collingswood, NJ
Please only apply to this position if you have the ability to work full-time from Collingswood, NJ, are a US Citizen, have your Green Card or Long Term Visa. SMARTER AGENT'S GOAL IS TO BUILD THE BEST DATA TEAM IN THE REAL ESTATE INDUSTRY
Smarter Agent is one of the most widely used software platforms in the real estate industry and is integrated into the operations of many of the premier organizations in the residential real estate market.
Our success is built on our expanding data capabilities and data services.
We now have one of the largest real estate data services platforms in North America.
With Smarter Agent, our customers do not have to overhaul their legacy software systems or keep up with fast paced new technologies in order to have a source of truth made up of accurate real estate data and continuous innovation.
Our Data and Technology Teams are Best in Class in the Real Estate Industry
Smarter Agent has a long history of innovation in the real estate markets and has built an industry leading team that has goals to dominate the real estate data market with their SAAS platform.
Members of Smarter Agent have been granted US patents for location based mobile search, branding and advertising, with 5 granted patents issued since May 2013 and 2 granted in 2017.
Smarter Agent was the first to introduce a cascading platform for mobile app delivery. With this app creation and linking technology, any global brand with a local presence has a way to maintain design and business rule control while providing personally branded apps to all their agents across the country or globe.
Smarter Agent's work with data over the years has morphed the company into a leading real estate data firm creating services to support global and regional real estate organizations.
Smarter Agent Headquarters Overview
The Smarter Agent team is an extremely successful tech start-up based in the retro cool South Jersey gem of Collingswood, New Jersey.
Our new office is on the second floor of the building we designed is 10 minutes outside Philadelphia, Pennsylvania via the PATCO commuter light rail - we have free parking as well.
We have a flexible work and time-off schedule and provide health benefits.
Smarter Agent fosters a team environment where you can expand your skill set, gain leadership skills and grow your career.
Job Description
This position is focused on helping our customers achieve success and the person will provide technical support for our customers.
This position combines elements of customerservice, customer support, customer success and quality testing of our products.
You will:
Be a first touch point for customer inquiries.
Work to resolve issues via Zendesk tickets w/email and phone
Support our larger customers who may look to us for Tier 2 technical support
Work cross-functionally with Smarter Agent account and technical teams to resolve issues
Learn everything about our products!
Qualifications
You need to be very smart and have at least a bachelor's degree.
You need to be tech saavy!
Great with people
Superior organizational skills
Detail orientated
Superior analytical thinker
Excellent written and verbal communication
An understanding of project management and quality assurance
Accolades, you go above and beyond what is required to deliver
The ability to be both a team player and a self-starter
An unflappable personality that can thrive in an environment where there is a ton to get done, and who can set and adjust priorities on-the-fly
Additional Information
Process for Interviewing
Please submit your resume and LinkedIn profile by clicking “I'm Interested” and why you feel that you are a good fit for the position.
Phone screen by Michael C. Bertoni, Director of Recruiting.
Smarter Agent Online Assessment
Onsite Interview
Offer
All the above can be completed expediently after completion of the online assessment.
$37k-48k yearly est. 1d ago
Call Center Specialist
Pro Recovery Solutions
Customer service supervisor job in Egg Harbor, NJ
Pro Recovery Solutions, LLC is looking for a full-time Call Center/Internal Marketing Specialist to join our team! This position assists the Director of Business Development and Clinical Directors with any administrative, call center, admissions, CMR database, commercial insurance, and pre-admission client needs. The ideal candidate will have a mixture of clinical, sales, and insurance experience, along with experience with individuals in recovery from substance use and/or mental health issues. The salary range for this position is $39,500-$45,000.
Job Responsibilities Include:
- Developing and maintaining CRM database for prescreened clientele
- Developing, maintaining and collecting eligibility and screening tools for outpatient clients in the Crossroads Companies' outpatient programs
- Focused on driving admissions, screening, scheduling and following up on missed appointments to drive corporate growth and stability
- Understanding the payor mix, benefit analysis of private pay, and out of network insurances
- Tracking insurance policies and document payout, co-pay and co-insurance of common policies accepted by our companies
- Tracks chronological timelines for scheduled intakes through the prescreening and admission process
- Coordinates and arranges the logistics associated with potential client's journey into treatment with Crossroads Companies' programs
- Engages with families and the support network of potential clientele.
- Communicates with clients, parents, family and support in order to arrange for and collect payment by check, cash or credit card for all co-pays, deductibles or private pay in advance of treatment.
- Acts as internal liaison with external marketing staff to drive revenue and program growth. Assists in the prospecting and scheduling of appointments for marketers in the field and conference calls for internal sales with the business development director.
- Monitors overnight & weekend calls, internet, social media, and SEO feeds. Respond if relevant to start the preadmission process.
- Performs other duties as assigned.
$39.5k-45k yearly 41d ago
Assistant Service Manager Ford
Fredbeans 4.5
Customer service supervisor job in Washington, NJ
Are you enthusiastic about providing top-notch customerservice? Fred Beans is immediately hiring an Assistant Service Manager / Commercial Truck Manager at our Ford store in Washington, NJ! Why Fred Beans At Fred Beans Automotive Group, we've been voted a "Best Place to Work" for seven years running. As a family-owned business with over 50 years of success, we're committed to supporting our employees, promoting from within, and providing ample opportunities for growth. Join our team-oriented environment and start your career with one of the most trusted names in the automotive industry. Apply today! What You'll Do * Provide exceptional and efficient customerservice * Make recommendations based on customer vehicle * Answer phones and schedule service appointments * Coordinate with parts department and other vendors * Update customers on service progress of vehicle * Assist Service Advisor team with daily operations * Ensure the customer has a positive overall service experience * Prepare and complete all documentation related to the service transaction. Why You'll Love It Here *
Company-Funded Training: We believe in developing our people. Last year, we invested over $600,000 in training and leadership programs to help our team members excel. * Competitive Pay: Unlimited earning potential with salary plus bonus pay-the more you connect with customers, the more you earn! * Career Growth Opportunities: We promote from within. With Fred Beans Automotive Group, you have access to leadership programs and training to grow your career. * Performance Incentives: The more you help our customers and team succeed, the more rewards you earn! * Work-Life Balance: Enjoy convenient hours Monday through Saturday-NO Sundays * Comprehensive Benefits: * Health, dental, and vision insurance to ensure you and your family are covered. * Life and disability insurance for peace of mind. * Bereavement leave for support during challenging times. * Even pet insurance-because furry family members matter too! * 401(k) with Company Match: Plan for your future with a company that invests in you. * Paid Time Off: * Paid parental leave for life's biggest milestones. * Generous vacation and personal time for rest and recharging. * Volunteer Time Off to give back to the community. * Company-Paid Holidays so you can spend time with loved ones. * Employee Savings Plan: Take advantage of programs that make financial planning simple and beneficial. * Employee Referral Bonuses: Earn rewards for helping bring talented people to our team. * Long-Term Job Security: With over 50 years in business and continuous growth, we offer stability and opportunity. * Healthy Living Program: We care about your overall well-being and offer resources to support physical, mental, and financial health. * Perks and Discounts: * Discounts on vehicle purchases, parts, and services. * Membership to our AutoRewards program, saving you money at over 150 vendors. What You'll Need * Excellent customerservice and communication skills * Good organizational and time management skills * At least one year of Automotive experience preferred * A valid driver's license * Reliable transportation * Attention to detail * Fred Beans Automotive is an equal opportunity and veteran friendly employer.
$53k-80k yearly est. 27d ago
Team Manager
Evolution Gaming
Customer service supervisor job in Atlantic City, NJ
Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution!
Job Description
The Team Leader is responsible to ensure operational excellence at all times.
The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.
Responsibilities
* Manage, supervise, coach, motivate and build team spirit
* Be the first point of contact for subordinates
* Present new ideas and policies to prospective teams
* Work within your own team/s to produce the required results and to meet Company targets
* Prepare and monitor teams' KPI data, create and execute weekly/monthly/quarterly improvement plan
* Participate in subordinates' recruitment and training process
* Be an example of a star performer and coach other subordinates on shift
* Organize and lead team and individual meetings
* Manage employee expectation and eventual requests
* Establish and maintain cross departmental cooperation
* Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
* Handle disciplinary cases
* Manage projects and deadlines set by your direct managers
* Manage ad-hoc situations which may occur on shift in an appropriate manner
* Manage scheduling process
* Routine floor walks within the studio
Qualifications
* Minium 2 years of Supervisory or Shift Leader experience
* Technically proficient in computer programs, especially Microsoft Office
* The ability to work flexible hours
* Managerial courage to lead and hold others accountable
* Prompt and organized
* Travel may be required
Additional Information
This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:
* Competitive Annual Salary: $45k-$50k
* Paid Time Off
* 401K Match
* Paid Holidays
* Employee Referral Program
* Medical, Dental & Vision Insurance Plans
* Company Paid Life and AD&D Insurance
* Commuter Flexible Spending Account (FSA)
* Nationwide Employee Discount Program
* Full Training & Growth Opportunities
* Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
All your information will be kept confidential according to EEO guidelines.
About Us
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution US was established in 2018. More information on Evolution.com.
#EVONJL
$45k-50k yearly 12d ago
Team Manager
Evolution Americas
Customer service supervisor job in Atlantic City, NJ
Evolution is the world's leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world's best-known gaming brands and now looking for talent like you to join us in our Evolution!
Job Description
The Team Leader is responsible to ensure operational excellence at all times.
The main responsibility of the Team Leader is to give full consideration to Online Casino Dealer's needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.
Responsibilities
Manage, supervise, coach, motivate and build team spirit
Be the first point of contact for subordinates
Present new ideas and policies to prospective teams
Work within your own team/s to produce the required results and to meet Company targets
Prepare and monitor teams' KPI data, create and execute weekly/monthly/quarterly improvement plan
Participate in subordinates' recruitment and training process
Be an example of a star performer and coach other subordinates on shift
Organize and lead team and individual meetings
Manage employee expectation and eventual requests
Establish and maintain cross departmental cooperation
Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
Handle disciplinary cases
Manage projects and deadlines set by your direct managers
Manage ad-hoc situations which may occur on shift in an appropriate manner
Manage scheduling process
Routine floor walks within the studio
Qualifications
Minium 2 years of Supervisory or Shift Leader experience
Technically proficient in computer programs, especially Microsoft Office
The ability to work flexible hours
Managerial courage to lead and hold others accountable
Prompt and organized
Travel may be required
Additional Information
This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:
Competitive Annual Salary: $45k-$50k
Paid Time Off
401K Match
Paid Holidays
Employee Referral Program
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Nationwide Employee Discount Program
Full Training & Growth Opportunities
Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
All your information will be kept confidential according to EEO guidelines.
About Us
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution US was established in 2018. More information on Evolution.com.
#EVONJL
$45k-50k yearly 11d ago
Customer Care Professional
Stokes Pharmacy 3.5
Customer service supervisor job in Mount Laurel, NJ
Why Stokes?
Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.
Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.
In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers.
Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions.
STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results.
Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders' commitment to traditional craftsmanship, combined with today's most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients' lives depend on it.
At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.
Job Title
Customer Care Professional
FLSA Status
Non-exempt
Salary
Starting at $16/hour based on experience plus twice a year bonuses
Reports To
Pharmacist/Customer Care Professional Lead
Job Summary
This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. The qualified candidate ensures the customer receives the best service possible while demonstrating enthusiasm, diligence and resilience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer incoming calls from customers and make outbound calls to process orders received from doctor offices
Manage and resolve customer complaints with a sense of concern and urgency
Enter new customer information into the appropriate system and update existing customer information
Document all call information according to standard operating procedures
Deliver superior customerservice with a friendly demeanor, can-do attitude and willingness to help at all times
Maintain a position of trust and responsibility by keeping customer information confidential
Demonstrate sound decision making according to established guidelines/procedures
Continuously increase job knowledge and skills through self-motivation and in-house training
Required Education and Experience
High school diploma or general education degree (GED)
Customerservice call center experience preferred but not required
Must possess strong verbal, written and oral communication skills
Must have basic to moderate computer skills and have the ability to learn new software programs quickly
Must exhibit punctuality and low absenteeism
PTCB Certification a plus
NJ Pharmacy Technician License is not required but is a plus
May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day
May be necessary to work extended hours as needed
Finger dexterity to operate office equipment required
Eligibility Qualifications
It may be necessary to work extended hours as needed.
Competencies
Communication Skills
Customer/Client Focus
Organizational Skills
Problem Solving/Analysis
Technical Capacity
Work Environment
This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May sit, stand, stoop, bend and walk intermittently during the day.
May sit or stand seven (7) to ten (10) hours per day.
Finger dexterity to operate office equipment required.
May need to lift up to twenty-five (25) pounds on occasion
Position Type and Expected Hours of Work
This is a full-time position. Because of the nature of the business, work schedules may vary at times.
Travel
No travel is expected for this position.
Disclaimer
The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.
AAP/EEO Statement
Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.
$16 hourly 6d ago
Call Center Manager (In Person - Not Remote)
Mid Atlantic Retina 3.9
Customer service supervisor job in Marlton, NJ
Job Description
Wow! You just found your dream job! Join Team MAR for great pay, company funded profit sharing PLUS 401k, vacation time, semi-annual bonuses and an awesome team of physicians and staff to work with!
The Call Center Manager is responsible for the overall staffing, workflow and work assignment within the Call Center.
Essential Functions
Handling inbound calls from internal inbound and external outbound customers.
Take patient inquires and forward to appropriate office for a call back.
Obtaining patient information and entering data into scheduling system
Using patient reactivation system to call and schedule former patients.
Evaluate patient problem to determine whether a call back or scheduling would be appropriate.
Know list of general insurances that MAR participate with, identify where to look, who to contact re: infrequently used insurances
Give out correct insurance provider numbers by state and look up referrals in Navinet system and document appointment.
Respond to patient complaints appropriately, or refer to supervisor as needed.
Other duties as assigned.
Supervisory Responsibility
This position supervises Patient Care Liaisons and a Medical Secretary. Acts as an indirect supervisor for billing staff (supervisor on site).
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Work From Home
Occasionally if work from home standards are met.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, bend and reach open filing cabinets and bend or stand on a stool as necessary.
While performing the duties of this job, the employee is regularly required to talk, communicate verbally in front of groups, one to one and over the telephone and in email.
Listening to verbal communication using a headset and processing the information while entering the data into a computer system, processing auditory information and responding verbally back in an appropriate manner.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Using hands to operate equipment such as a computer mouse, show manual or finger dexterity, handle things with precision or speed, use muscular coordination and physical stamina.
Following through on plans or instructions.
Using words to communicate ideas, reading with comprehension and estimate distance and time for things such as travel or wait times.
Travel
Travel is minimal but required on occasion for this position.
Required Education and Experience
High school degree or equivalent
1 year leadership experience
2 years in bound call center experience
Job Posted by ApplicantPro
$32k-38k yearly est. 14d ago
Dining Services Manager
Brookdale 4.0
Customer service supervisor job in Voorhees, NJ
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 25 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Requires Travel: Occasionally
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees.
Develops standards for organization and supervision of dining services.
Maintains quality dining services within the prescribed budget.
Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals.
Oversees the food preparation and cooking, to ensure meals are prepared per company procedures.
Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed.
Prepares cleaning schedule, production worksheet and staff schedules.
Maintains inventory of food and nonfood items.
Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services.
Develops and directs cost control system; prepares and submits department budget to director.
Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed.
Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control.
Ensures a continuous quality improvement program is in place and appropriate follow-up occurs.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$74k-118k yearly est. Auto-Apply 43d ago
Customer Care Professional
Stokes Healthcare
Customer service supervisor job in Mount Laurel, NJ
Why Stokes?
Stokes Healthcare is a privately-owned business comprised of three divisions: Stokes Pharmacy (503A pharmacy), Epicur Pharma (503B facility) and STEP labs. The these divisions operate out of separate facilities in Mount Laurel, NJ, following different regulations and are guided by different principles.
Stokes Pharmacy was founded in 1975. The pharmacy formulates custom prescription medicines for both humans and animals. The business has grown from a small, hometown operation in Medford, New Jersey, to a respected pharmacy serving the entire U.S., enabled by sophisticated online ordering and overnight shipping capabilities.
In 2016, Stokes Healthcare built a world-class facility (which became Epicur Pharma), as a testament to the commitment to providing the highest level of quality. Adding a unique offering to the veterinary industry, Epicur Pharma is an FDA Registered 503B Outsourcing Facility, producing drugs such as Tacrolimus Eyedrops, Buprenorphine Injection and Gabapentin tablets. Epicur follows Current Good Manufacturing Practices (cGMP) which are the same rules and regulations followed by commercial manufacturers.
Epicur Pharma is proud to be a pioneer in animal drug standards, offering the largest selection of manufactured drugs that are traditionally compounded. Epicur products are distributed directly to veterinary hospitals from our manufacturing facility and offered through Stokes Pharmacy for individual patient prescriptions.
STEP Labs is a GMP-compliant laboratory that delivers accurate, reliable analytical testing for manufactured pharmaceutical products. Equipped with advanced instrumentation and operated under strict regulatory standards, STEP Labs provides comprehensive services in microbiological and chemistry analysis with a focus on quality, data integrity, and timely results.
Stokes Healthcare has built a reputation for unwavering quality and superb service by holding fast to the founders' commitment to traditional craftsmanship, combined with today's most advanced knowledge and technologies. In a field where many corporate-owned pharmacies try to compete on price, Stokes has always put safety and quality first because patients' lives depend on it.
At Stokes, we offer competitive salaries and a comprehensive benefits package that includes medical, dental and vision coverage, life insurance, Health Reimbursement Account, Flexible Spending Account, 401(K) retirement savings plan with a generous employer match, a bonus program, paid holidays, vacation and personal time, and an excellent working environment. We are conveniently located in Mount Laurel, New Jersey, just minutes from Philadelphia and the NJ shore.
Job Title
Customer Care Professional
FLSA Status
Non-exempt
Salary
Starting at $16/hour based on experience plus twice a year bonuses
Reports To
Pharmacist/Customer Care Professional Lead
Job Summary
This position requires an individual who has the experience and ability to handle high call volume in an active call center environment. The qualified candidate ensures the customer receives the best service possible while demonstrating enthusiasm, diligence and resilience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answer incoming calls from customers and make outbound calls to process orders received from doctor offices
Manage and resolve customer complaints with a sense of concern and urgency
Enter new customer information into the appropriate system and update existing customer information
Document all call information according to standard operating procedures
Deliver superior customerservice with a friendly demeanor, can-do attitude and willingness to help at all times
Maintain a position of trust and responsibility by keeping customer information confidential
Demonstrate sound decision making according to established guidelines/procedures
Continuously increase job knowledge and skills through self-motivation and in-house training
Required Education and Experience
High school diploma or general education degree (GED)
Customerservice call center experience preferred but not required
Must possess strong verbal, written and oral communication skills
Must have basic to moderate computer skills and have the ability to learn new software programs quickly
Must exhibit punctuality and low absenteeism
PTCB Certification a plus
NJ Pharmacy Technician License is not required but is a plus
May sit, stand, stoop, bend and walk intermittently during the day. May sit or stand seven (7) to ten (10) hours per day
May be necessary to work extended hours as needed
Finger dexterity to operate office equipment required
Eligibility Qualifications
It may be necessary to work extended hours as needed.
Competencies
Communication Skills
Customer/Client Focus
Organizational Skills
Problem Solving/Analysis
Technical Capacity
Work Environment
This job operates primarily in an office environment. This position requires the use of standard office equipment, and frequent standing and walking.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
May sit, stand, stoop, bend and walk intermittently during the day.
May sit or stand seven (7) to ten (10) hours per day.
Finger dexterity to operate office equipment required.
May need to lift up to twenty-five (25) pounds on occasion
Position Type and Expected Hours of Work
This is a full-time position. Because of the nature of the business, work schedules may vary at times.
Travel
No travel is expected for this position.
Disclaimer
The above job description is intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to capture or illustrate a comprehensive list of all responsibilities, duties, and skills required of employees assigned to this job.
AAP/EEO Statement
Stokes Healthcare is an Equal Employment Opportunity and Affirmative Action Employer.
$16 hourly Auto-Apply 5d ago
01914 Inside Sales
SBH Health System 3.8
Customer service supervisor job in Berlin, NJ
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customerservice experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customerservice
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$52k-69k yearly est. Auto-Apply 60d+ ago
Call Center/Communication Specialist
Premier Eye Associates
Customer service supervisor job in Collingswood, NJ
Job DescriptionSalary:
Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people skills. The ideal candidate must have strong customerservice skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The candidate must absolutely love working with people. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional service that patients feel as if they are at a 5 star hotel.
Our mission is to provide our family of patients with a world class level of eye care and legendary, memorable customerservice. The candidate should realize the importance of this mission and be confident that they can uphold it.
We are looking for a part time (25-28hrs week to start) recall coordinator to perform recalls for three optometry offices. This position will include answering calls, emails, texting patients, and other related duties.
Job tasks include, but are not limited to:
Answering phone calls, texts, and emails for three office locations.
Scheduling appointments.
Performing patient recall and confirmation calls.
Administrative and clerical tasks
Experience is not required, however
applicants must be proficient with computers.
$29k-43k yearly est. 24d ago
Inside Sales Supervisor
Connecticc
Customer service supervisor job in Lumberton, NJ
Join a dynamic, growth-oriented organization where collaboration, customer focus, and performance excellence drive everything we do. As an Inside Sales Supervisor at ICC, you'll lead and develop a talented inside sales and support team, driving sales performance, service quality, and customer satisfaction. This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about developing people, building relationships, and achieving measurable results.
JOB SUMMARY
The Inside Sales Supervisor is responsible for leading the inside sales and support team, driving sales performance, and ensuring outstanding customerservice to achieve branch sales, customer growth, and service objectives.
This position oversees daily sales operations, monitors key performance metrics, and supports team members to meet productivity, margin, and service goals. Success in this role requires balancing multiple tactical priorities while aligning with key strategic company objectives.
As a leader, your success is tied to the success of your team. You will serve as a key collaborator, ensuring appropriate resources are coordinated and that customers continually experience the high standards of service that define ICC.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(
Other duties as assigned.)
Initial Onboarding and Strategic Alignment
Within the first 30 days, meet with the Inside Sales Manager, Regional Operations Manager, and Regional Product Marketing Manager to understand the company vision, branch goals, and key objectives.
Develop and document a strategy to measure progress toward achieving monthly branch sales and margin targets.
Team Development and Performance Management
Establish monthly one-on-one meetings and quarterly performance reviews with each team member to ensure alignment with company goals and individual development plans.
Evaluate team members' performance regularly, identify areas for improvement, and implement development or coaching plans as needed.
Ensure the team consistently demonstrates professionalism and collaboration with colleagues and internal support departments.
Systems and Process Proficiency
Within the first 60 days, develop working knowledge of the ICC CRM system and related sales processes.
Coach and train team members to use available system tools and resources effectively to manage sales activities, customer interactions, and issue resolution.
Sales Development and Business Growth
Coach the inside sales and support team on identifying and developing new business opportunities.
Partner with the District Manager to implement proactive business development plans for the team.
Build and maintain strong working relationships with internal support personnel and external partners.
Meet or exceed key performance objectives for the branch, including margin, profitability, and customer count growth, within the first 12 months.
Talent Management and Recruitment
Build a strong talent pipeline by networking and identifying potential future candidates for inside sales and service roles.
Mentor and coach employees to enhance their product and supplier knowledge, contributing to their professional growth and team success.
Performance Measurement
Define, monitor, and evaluate measurable objectives and tactics for the inside sales team to support branch goals and continuous improvement.
$42k-69k yearly est. 23h ago
Team Lead
Rack Room Shoes 4.2
Customer service supervisor job in Rehoboth Beach, DE
29387
Part Time
Rack Room Shoes
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customerservice standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Store Number: 194
Rack Room Shoes 194
Pay Range: 18
Tanger Outlets Surfside
35016 Midway Outlet Drive Ste 306
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Rehoboth Beach, Delaware US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a customer service supervisor earn in Somers Point, NJ?
The average customer service supervisor in Somers Point, NJ earns between $29,000 and $67,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Somers Point, NJ
$44,000
What are the biggest employers of Customer Service Supervisors in Somers Point, NJ?
The biggest employers of Customer Service Supervisors in Somers Point, NJ are: