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  • Head of Customer Success - Fintech Growth Leader

    Method Financial

    Customer service supervisor job in San Francisco, CA

    A leading fintech company is seeking a Head of Customer Success in Austin, TX. The role focuses on building customer relationships, shaping operational strategies, and managing team performance to drive company growth. Candidates should have over 10 years of experience in customer success and fintech partnerships, along with a data-driven mindset. This position offers an annual salary range of $200,000 to $250,000, aligning with a high-growth environment and the need for operational leadership. #J-18808-Ljbffr
    $200k-250k yearly 4d ago
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  • Research Services Lead

    Latham & Watkins LLP 4.9company rating

    Customer service supervisor job in San Francisco, CA

    About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Research Services Lead is an integral part of Latham's Technology & Information Services team. This role will be responsible for conducting and leading a wide range of legal and non‑legal research and analysis for attorneys and business services staff using a variety of research tools, as well as facilitating skills development and acting as a coach for more junior members of the Research Services team. This role will be located in our San Francisco office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in‑office presence. Responsibilities & Qualifications Other key responsibilities include: Conducting complex legal and non‑legal research, managing large projects, and synthesizing and analyzing results for relevancy and responsiveness to the specific research request. Monitoring business, industry, and legal news sources for developments regarding clients, industries, and practice areas; utilizing aggregator platforms to assemble relevant results for distribution to attorneys and business services staff. Leading department training and awareness activities. Sharing knowledge and experience with colleagues, facilitating research services staff professional growth, and leading monthly departmental calls. Promoting effective work practices, working as a team member, and showing respect for co‑workers. Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains. We'd love to hear from you if you: Possess expert legal and non‑legal research knowledge and skills, including experience with legal and transactional platforms such as Westlaw, Lexis, CapitalIQ, and Pitchbook. Demonstrate the ability to lead effective department training for attorneys, departmental colleagues, and other business services staff. Exhibit superior communication skills and the ability to work as a team player, manage time well, prioritize effectively, and handle multiple deadlines. And have: A bachelor's degree or equivalent, with a master's degree or J.D., preferably. A minimum of five (5) years of relevant professional experience, preferably. A minimum of seven (7) years of cumulative experience. Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance. A generous 401k plan. At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure. Well‑being programs (e.g., mental health services, mindfulness and resiliency, medical resources, well‑being events, and more). Professional development programs. Employee discounts. Affinity groups, networks, and coalitions for lawyers and staff. Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pay Range USD $125,000.00 - USD $140,000.00 /Yr. #J-18808-Ljbffr
    $125k-140k yearly 5d ago
  • AI Customer Education & Community Lead

    Slope 4.0company rating

    Customer service supervisor job in San Francisco, CA

    A dynamic AI startup is seeking a Customer Education & Community Lead to design educational programs and cultivate community engagement. This role involves creating content and facilitating customer success while partnering with various teams. The expected salary range is between $120,000 and $180,000, complemented by equity and comprehensive benefits. If you're passionate about enabling users to master innovative products and shaping marketing within the AI landscape, this is an excellent opportunity. #J-18808-Ljbffr
    $120k-180k yearly 5d ago
  • Senior Customer Success Lead - 0-to-1 Builder (Freight)

    Fleetworks

    Customer service supervisor job in San Francisco, CA

    A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots, and collaborate with engineering on integrations. Ideal candidates have B2B customer success experience and a builder mindset, eager to work hands-on with complex requirements. This role promises top-tier compensation and substantial growth potential. #J-18808-Ljbffr
    $122k-181k yearly est. 1d ago
  • Financial Services - Customer Tax Operations and Reporting - Tax Senior

    Ernst & Young Oman 4.7company rating

    Customer service supervisor job in San Francisco, CA

    Locations: New York City, Chicago, Los Angeles, Boston, Dallas, San Francisco, Seattle, Hoboken, Iselin, Jericho, Stamford, McLean. At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Tax Senior - Financial Services Office - Customer Tax Operations and Reporting Services (CTORS) EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team! The opportunity Our Business Tax Advisory practice gives you the opportunity to focus on US Tax - Information Reporting & Withholding. You will work in a group environment on challenging information reporting and withholding engagements across all financial services sectors. We offer the specialization in assisting clients with mission‑critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax and operations to deliver advice and support throughout the project lifecycle. You will work closely with colleagues to assist clients in understanding relevant tax rules and implementing changes to their operations, processes, and systems. The IRW team works on challenging information reporting and withholding engagements in the financial services, banking, insurance, and multinational sectors. These engagements will primarily focus on non‑resident alien (NRA) withholding and reporting (IRC Sections 1441 to 1446), FATCA, and domestic withholding and reporting matters. You can expect to work on engagements dealing with the FATCA, cost basis reporting, and various other global compliance and reporting initiatives, such as Common Reporting Standards (CRS). As you progress within EY and our IRW tax team, you will become a trusted business advisor to your clients. As you develop, you will benefit from being led and mentored by nationally recognized tax professionals who include some of the firm's most senior tax talent. Your key responsibilities You will interface daily with superiors, peers and subordinates and clients on large and small IRW projects. This could include interpreting IRS Code and Regulations, drafting guidance, data analysis and requirements development that help clients translate and implement these rules. You may conduct a gap analysis of the current state of clients' policies, procedures and systems and write business requirements. You will be part of a team that prepares documentation including presentations and flow charts. You will be involved in technical analysis, process improvement and respond to requests for proposals from clients also. Skills and attributes for success Ability to read and interpret IRS Code, regulations and instructionsli> Strong writing skills for policy and procedure writing is a must Ability to interface with all facets of our business Ability to multitask and project management capability Creative problem solving, strong critical thinking To qualify for the role, you must have at a minimum A Bachelor's degree from an accredited college/university and J.D., LL.M. in Taxation, and/or Master's in Taxation (MST) preferred A minimum of 2 years of relevant tax consulting or tax operational experience Be a licensed attorney, CPA, Project Management Professional, Six Sigma, Lean or equivalent certification or a certified member of the Institute for Professionals in Taxation or have the ability to obtain one of these designations Ideally, you'll also have Active participation in industry groups such as SIFMA, ABA, IIB The ability to understand and implement tax rules A demonstrated interest in tax information reporting and withholding work in Chapter 3, Chapter 4 and Chapter 61 or some experience working with these matters What we look for We are interested in candidates with strong organizational skills and a proven record of multitasking and working effectively across multiple projects and deadlines. Successful candidates also possess great communication and leadership skills and thrive in an exciting and growing team environment. Ultimately, if you are ready to progress in your career, take ownership of your development and make a measurable difference in both your career and your community, this role is for you. What we offer you At EY, we'll develop you with future‑focused skills and equip you with world‑class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $96,200 to $158,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $115,300 to $180,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . #J-18808-Ljbffr
    $59k-83k yearly est. 5d ago
  • MEP Superintendent, Data Centers

    Suffolk Construction 4.7company rating

    Customer service supervisor job in San Francisco, CA

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $60k-81k yearly est. 4d ago
  • Customer Success Associate

    Us ENT Partners

    Customer service supervisor job in San Francisco, CA

    US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers. Role Description This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives. Qualifications Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field 2-4 years of experience in a healthcare, operations, analytics, or consulting environment Strong Excel and data visualization skills (Power BI, Tableau, or similar) Familiarity with healthcare supply chain, group purchasing, or provider operations preferred Strong attention to detail, project management skills, and ability to meet deadlines Excellent written and verbal communication skills Self-starter with the ability to thrive in a fast-paced, hybrid team environment Why US ENT? Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
    $37k-59k yearly est. 2d ago
  • Head of Customer Experience & Growth

    Kaizen Stackup

    Customer service supervisor job in San Francisco, CA

    A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement. #J-18808-Ljbffr
    $21k-35k yearly est. 4d ago
  • Automotive Service Leader - Drive Sales & Customer Excellence

    Midas International, LLC 4.1company rating

    Customer service supervisor job in San Francisco, CA

    A national automotive service brand is looking for a high-energy Service Advisor to enhance customer satisfaction and drive sales. This role involves greeting customers, building trust through knowledgeable recommendations, and maintaining communication between customers and technicians. Ideal candidates are natural communicators with a competitive spirit. Join a team that values effort and offers top-tier training and career development opportunities. Apply now to take your career to new heights. #J-18808-Ljbffr
    $32k-37k yearly est. 2d ago
  • Customer Success Specialist

    Net2Source (N2S

    Customer service supervisor job in San Francisco, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-66k yearly est. 1d ago
  • Field Service Manager

    Hitachi Global Air Power 4.0company rating

    Customer service supervisor job in Livermore, CA

    Job title: Field Service Manager Reports to: Senior Field Service Manager Compensation: $130,000-$140,000 Base plus variable compensation The Field Service Manager's core responsibility is to the HAC customer experience as well as training and developing the organization's field service technicians. The role includes managing a team of service technicians, guidance and support for the HAC technician advancement program, technician follow up calls, in person training on all systems, customer in person visits and assists on the direct contact for maintaining the customer relationships. This position works in cooperation with the Service Operations Manager in implementing and managing the HAC's service procedures. The candidate should exhibit dynamic leadership and communication skills with an emphasis on team building and customer engagement. Duties and responsibilities: High Level Business Objectives: Work with Service Operations Manager to develop a market strategy aimed toward account retention and services growth in the region. Coordinate with General Manager on select activities/initiatives to improve the customer experience and improve store profitability. Develop a team of highly knowledgeable and motivated Service Technicians and assist in them achieving their personal and professional goals. Provide training and billable service work as required Services Leadership: Work with Service Operations Manager to facilitate a plan to always provide reliable 24-hour emergency service support for our customer base. Identify potential service technician candidates and work with HR to bring them to the company to enhance the team and meet the objectives of the company. Assess performance of service technicians. Ensure that all service technicians are trained and receive certifications in all relevant aspects of industrial equipment repair and maintenance commensurate with their tenure with the company. Ensure all service personnel have a working knowledge of all computer programs supplied them by the company to fulfill the responsibilities assigned to them. Maintain technician staffing at appropriate levels for business requirements. Ensure warranty work is completed in accordance with manufacturer flat rate guidelines while assisting the warranty coordinator in providing required documentation for efficient claims processing. Responsible for professionalism of service technicians, cleanliness of trucks, providing and maintaining the fleet of specialized tools, and maintaining a relationship with our uniform supplier in cooperation with the Director of Operations in keeping with the Hitachi/Sullair brand. Compliance/Miscellaneous: Work with EHS Manager to ensure compliance of EH&S policies in accordance with organizational and local requirements. Maintain a clean, safe, working environment. Attend training with the Sullair factory to stay current on product offerings and technologies. Travel as required to drive business activity and attend training. 80% Field / 20% Office Demonstrate flexibility/teamwork as additional items will be required to help grow the business. May involve multi-branch location responsibilities Education: Associate degree preferred but not required. Technical Training/Certifications in the compressed air industry is a plus. High School Diploma Required Position Requirements: Five plus years field service experience in the compressed air industry. Proven leadership experience with strong written and verbal communication. Strong understanding of Microsoft office suite. Experience with ERP systems a plus. Direct reports: Service Technicians The successful candidate is responsible for complying with Hitachi's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace. This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion. Hitachi Global Air Power US, LLC is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
    $130k-140k yearly 5d ago
  • Cyber Threat Intelligence Team Lead

    Control Risks 4.8company rating

    Customer service supervisor job in San Francisco, CA

    The Cyber Threat Intelligence Team Lead will play a pivotal role in building and leading a world-class Cyber Intelligence program for a major client of Control Risks. This role will be responsible for developing the strategy, building out capabilities, and leading a team of security professionals to proactively detect, triage, and respond to cyber threats. This position provides technical direction and administrative oversight on all cybersecurity matters, ensuring the protection of the client's systems, networks, and data. The Manager supports a strong first line ownership model by partnering with technology and business stakeholders to embed security into planning, development, and operational activities. Responsibilities Working closely with client stakeholder, build, manage, and scale a Cyber Threat Intelligence Team from the ground up. Lead on Developing Standard Operating Procedures for threat intelligence activities, taking into account specific client activities and stakeholders, such as tooling, reporting lines, and out of hours incidents. Lead on managing most severe and critical cyber security incidents including supporting incident responders with reporting, updates and investigations to aid incident response and crisis management in a timely, accurate and professional manner. Train, and mentor threat intelligence analysts, engineers, and threat hunters. Establish operational processes, escalation paths, and playbooks. Oversee the triage of cyber events, ensuring rapid identification, investigation, and remediation. Manage incident response activities, coordinating across IT, Legal, Risk, and other stakeholders. Develop metrics, KPIs, and reporting to measure SOC effectiveness. Lead proactive threat hunting operations to identify potential compromises and undetected malicious activity. Integrate threat intelligence into SOC workflows and leverage intelligence to inform response and prevention strategies. Evaluate and optimize the client's technology stack (SIEM, SOAR, EDR, threat intelligence platforms, etc.). Drive continuous improvement of detection rules, automation, and response capabilities. Recommend emerging tools and processes to enhance maturity. Conduct regular check-ins, provide coaching and feedback, manage performance reviews and improvement plans, and support career development with the members of your team. Serve as the main liaison between team members and ECS program management team, ensuring timely program and personnel updates and controlling quality on client deliverables. With the support of the Talent Acquisition team, participate in hiring processes ensuring team resourcing aligns with client expectations and program needs. Lead onboarding tasks (e.g., joiner tickets, scheduling, equipment, success plans), manage offboarding logistics and leaver tickets, and ensure operational continuity. Manage team schedules, approve PTO, ensure timesheet compliance, and maintain a consistent high-quality service to the client. Working closely with the ECS program management team, align on overall program strategy and priorities to create clear, actionable, team deliverables. Qualifications 10-12 years of experience in cybersecurity, cyber threat intelligence, or cyber security operations. Leadership in a threat intelligence environment a plus. Ability to distil highly technical information into more business centric, risk orientated language for presentation to senior leadership. Experience with: Splunk (or other event monitoring capability), Crowdstrike, RecordedFuture, MS sentinel, SentinelOne, OpenCTI, MISP, Proofpoint. Deep knowledge of incident response, digital forensics, malware analysis, and threat intelligence. Hands‑on experience with SOC technologies such as SIEM, SOAR, EDR, IDS/IPS, and log management tools. Strong understanding of MITRE ATT&CK framework, NIST Cybersecurity Framework, and industry best practices. Excellent leadership, communication, and stakeholder management skills. Relevant certifications preferred: CISSP, CISM, GIAC (GSOM and GCTI), or equivalent. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. The base salary range for this position is $160,000-185,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit ************** #J-18808-Ljbffr
    $160k-185k yearly 1d ago
  • People & Culture Leader: Build Inclusive, High-Impact Teams

    Geopolist

    Customer service supervisor job in San Francisco, CA

    A leading non-profit organization is seeking a People & Culture Officer to lead HR initiatives and foster a positive organizational culture. You will manage recruitment processes, employee engagement strategies, and ensure compliance with HR policies. The ideal candidate will have over 5 years of HR experience, strong communication skills, and a commitment to equity and inclusion. The salary range is $75,000 - $105,000 annually, adjusted based on the candidate's location. This role offers the opportunity to make a meaningful impact in a mission-driven environment. #J-18808-Ljbffr
    $75k-105k yearly 1d ago
  • Team Lead (Embedded C++ Expert)

    Span 3.8company rating

    Customer service supervisor job in San Francisco, CA

    Our Mission SPAN is enabling electrification for all ⚡ We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change. Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere. Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives. At SPAN, we believe in: Enabling homes and vehicles powered by clean energy Making electrification upgrades possible Building more resilient homes with reliable backup Designing a flexible and distributed electrical grid The Team and Role SPAN's Device Software team is responsible for all of the software that is physically embodied in our hardware products. Our first product - the SPAN Panel - contains a complex network of microcontrollers and a single board computer that must work together to react quickly to changing conditions with impeccable reliability in order to perform its job. We look for friendly, excellent engineers who enjoy working with their peers to solve complex problems and prioritize trusting that the people we hire are capable of great things when well supported. Engineers work directly with the broader software, product, and hardware teams to ensure the right things get built at the right time. As an engineer on the Device Software team you will define and implement new features directly related to SPAN's hardware products focusing on the lowest level - the microcontroller. This includes everything from bootloaders on systems without an OS up through applications in C and C++ inside an RTOS. Hardware products are central to SPAN's business and writing firmware for even our smallest microcontrollers means working on something that directly impacts the user experience. You will own large user-facing features from conception through implementation on future hardware products, working independently to bring them to completion. Representative Projects Designing an OTA system that encompasses a variety of communication interfaces, processor types, and products, while achieving both secure goals for hardware-backed encryption and verification and high reliability. Working with system architects to invent a data steaming architecture for a new product family which can satisfy both the needs of the data science team to access high rate and quality data, as well as safety guarantees around consistency and accuracy. Representing the Device Software team in group settings and evangelizing engineering best practices. Participating in code and design reviews as well as authoring documents which further reinforce these goals, and supporting engineers across the org in hitting them. About You Required Qualifications We are seeking a Staff Firmware Embedded engineer with: 7 or more years of experience writing software for a hardware device (on a microcontroller, and/or in Linux, etc) in C++ or C Strong fundamentals in modern software design with tools like Object-Oriented design, coupled with awareness of concerns like manual memory management Experience working with standard electrical communication interfaces like UART, I2C, USB, etc Exceptional interpersonal communication and collaboration skills. Great at building trust and driving decisions to a resolution Track record of taking ownership over projects and willingness to help others with theirs, from design and code review through to mentorship of new employees Bonus Qualifications We do not expect any engineer to have all skills, but we do want you to be excited to learn and grow. Every Device Software Engineer is free to roam up and down our device software stack, so any combination of the following skills is welcome but not required. Experience with the STM32 microcontroller family Experience with functional safety and processes and standards like UL 60730, ISO 26262, IEC 61508, and UL 1998 Experience writing higher level system or application software such as diagnostic command line tools or the application side of a communication interface Wireless technologies like WiFi, Bluetooth and Zigbee Hands-on experience with electronics lab equipment Clean energy hardware in a multidisciplinary environment. Life at SPAN Headquartered in San Francisco's vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen' approach to addressing complex challenges. SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We're hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we'd love for you to consider joining the rapidly growing team at SPAN. The Perks: ⚡ Competitive compensation + equity grants at a well-funded, venture-backed company ⚡ Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility ⚡ Comfortable, sunny office space located near BART and Caltrain public transit ⚡ Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns ⚡ Flexible hours and flexible time off Interested in joining our team? Apply today and we'll be in touch with the next steps!
    $55k-112k yearly est. 5d ago
  • Pacific West Conservation Crew Assistant Team Leader (ATL)- Northern California

    American Conservation Experience 3.7company rating

    Customer service supervisor job in Sacramento, CA

    Join American Conservation Experience in California and enjoy free housing, skills training, and other benefits while helping to restore public lands from the Pacific Coast to the Sierra Nevada mountains! Multiple term lengths, locations, start dates, and other options are available. American Conservation Experience, a non-profit conservation corps with divisional branches in Sacramento, CA, Ridgecrest, CA, and Coachella Valley, CA, is looking for AmeriCorps Team Leaders (ATLs) to come join our team of young adults serving on meaningful conservation projects throughout the Pacific West. Our mission is to introduce and prepare our AmeriCorps members for careers in resource management within the conservation corps industry or with public agencies such as California State Parks, US Forest Service, National Park Service, National Fish and Wildlife Service, the Bureau of Land Management, as well as many other local and non-profit land steward organizations. ACE Pacific West crews serve in Yosemite National Park, Sequoia Kings Canyon National Park, Death Valley National Park, on the Pacific Crest Trail, in coastal State Parks, on the Lake Tahoe Basin Management Unit, and in numerous other inspiring locations. This opportunity is intended for those looking to utilize their leadership skills to advance their career while immersed in a community of like-minded young professionals from around the country. ATLs typically serve for 26 weeks on projects including ecological restoration, habitat improvement, and trail maintenance and construction, all while completing a term of AmeriCorps service. While serving, ATLs typically have 3-6 days off between each project to enjoy California's abundant beauty and recreational opportunities with their friends and colleagues. Take your next step towards beginning or advancing your career by applying with us today! Start Dates: 1) 4/20/2026 Estimated End Dates: 1) 10/21/2026 Location: Sacramento, CA Projects take place throughout California and the Pacific West. Schedule: Project schedules vary greatly, but typically ATLs serve 8 days on/ 6 days off or 4 days on/ 3 days off. For remote projects, ATLs spend off-days nearer to their project location. Remote projects often last multiple project schedule cycles. Benefits: ATL compensation and benefits include a package valued at over $2,400/mo. ATLs will receive a Living Allowance of $520/week, paid bi-weekly. ATLs obtain an Education Award for the amount of $3,697.50 (for 900 hours) upon successful completion of service. ACE provides ATLs with food during all project days; ATLs are responsible for providing their own food on off-days. ACE provides ATLs with free housing during their term of service. When working in or near the Pacific West Division, ATLs spend off days in our hostel-style housing in Sacramento, CA. When working remotely, ATLs will be provided tents and campsites in those remote locations. The ATL will provide their own blankets/pillow/sleeping bag/towels. AmeriCorps Team Leaders may also be eligible for qualifying child care coverage and federal loan forbearance. Additional enrollment steps are required. Gear: ACE provides each ATL their own tent. The ATL will provide their own sleeping bag, sleeping pad, rain gear, and hiking boots. Upon acceptance to the program, ATLs will receive a more extensive packing list. Weather can be highly variable, so plan on bringing layers of warm clothing and adequate rain gear. ATLs will have access to deeply discounted Pro Deals via Outdoor Prolink once they are offered and accept a position, and will have the opportunity to purchase discounted gear prior to their arrival. Travel: ACE provides transportation to and from worksites; personal vehicles are not necessary throughout the ATL's term of service. ACE does not provide relocation assistance. Position Description: ATLs serve in professionally supervised teams as they explore future outdoor careers, learn practical field skills, and develop confidence as emerging leaders in the field of conservation. ATLs are afforded opportunities to learn and train under the guidance of professional mentors within ACE, while gaining invaluable career perspectives working alongside staff from the National Park Service, US Forest Service, Bureau of Land Management, US Fish and Wildlife Service, and many other stewards of our nation's public lands. ATLs are expected to assist Crew Leaders in all aspects of crew work and life, including leading portions of crews independently, serving as an interim Crew Leader in the event of staff absences, setting a positive example for members, and other duties as assigned. Field work and additional responsibilities might include but are not limited to: Habitat restoration Trail construction and maintenance Dry and wet stone masonry Reforestation Forest thinning Plant identification Fencing Invasive species removal Swamping Leading safety discussions Discussing rules and regulations Instructing members Driving vehicles Keeping living spaces clean and in good order ATLs get experience with, or in conjunction with, the following tools and equipment, depending on their level of training: Trail Maintenance: Pick mattocks, Pulaskis, shovels, single/double jacks, McLeods, single bit axes, rock bars, chisels, crosscut saws, and griphoists. Restoration Equipment: Herbicide backpack sprayers, spray bottles, GPS units, and measuring tools. Power Tools and Gas Powered Equipment: Chainsaws, brush-cutters, drills, saws, and compressors. Qualifications: Applicants should be prepared to perform physically challenging labor on environmental and conservation projects for 10 hours a day. Applicants should expect to hike extended distances on rough terrain carrying backpacks, tools, and equipment, and be prepared to spend 8 consecutive days in the field, on each project. ATLs will work in a variety of weather conditions such as temperatures ranging from below freezing to over 100 degrees Fahrenheit, high winds, intense sunshine, rain, and snow. Required: U.S. Citizen or permanent resident Able and willing to work in a group Able and willing to work outdoors in varying weather conditions and capable of hiking moderate distances in somewhat rough terrain during inclement weather conditions Willingness to undergo and must pass the required federal criminal history check ACE participates in E-Verify and will provide the federal government with your Form I-9 information when you are hired to confirm that you are authorized to work in the U.S. Preferred: 3-6 mos. experience serving in a conservation corps setting Experience in hiking and navigation in steep terrain Strong desire to enter the conservation field as a natural resource professional Experience or interest in volunteering in local communities 21+ so as to be able to drive ACE vehicles Physical Demands, Work Environment and Working Conditions: Physical Demands: Requires frequent sitting, standing, walking, hiking, carrying, using hands to handle or feel, reaching with hands and arms, talking and hearing. Manual dexterity required for use of various tools or equipment. Required to stoop, kneel, climb stairs, and/or crouch. Ability to hike over rough terrain, and camp overnight under field conditions. Vision Requirements: Close, distance, peripheral and depth perception vision as well as the ability to focus may be required. Weight Lifted or Force Exerted: Frequently moves up to 25 lbs., ability to move up to 60 pounds. Environmental: Outdoor and indoor conditions. Work environment conditions can change frequently; working under adverse weather conditions and in various climates. Noise Environment: Moderate to high noise such gas-powered chainsaws and other hand and power tools. Travel: This position requires domestic travel. Environmental Conditions/Hazards: The ACE member(s) may encounter environmental conditions/hazards including extreme heat or cold, rocky terrain, swamp or wetland conditions, biting insects, and potentially dangerous wildlife. The member is expected to conduct duties in a safe and orderly manner so as not to endanger self, fellow staff/members or resources. The member must be willing to represent ACE and AmeriCorps in a professional, positive, and enthusiastic manner. ACE has a zero tolerance policy for illegal drugs and underage drinking. ACE reserves the right to require drug testing. To Apply: Please submit a thoughtful resume, complete a motivational statement (instructions are provided when applying) OR upload a cover letter, and provide at least 2 references that are either professional or from a community leader (eg colleagues, teachers, counselors, religious leaders, career advisors) using the APPLY NOW section located on the upper right hand corner of the position listing on our usaconservation website. NOTE: Early consideration will be given as applications are received. This position may close at any time. If you have any questions regarding this position, please feel free to contact ACE Pacific West's Program Managers: Carlee Koritkowski or Dawn Cramer. EEO: Employment or Service with ACE is based upon ability, qualifications, attitude, and job-related factors. Every qualified employee, member, or applicant has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, demotion, termination, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, creed, national origin, pregnancy, ancestry, citizenship status, genetic information, veteran or military status, physical or mental disability, sexual orientation, medical condition, marital or parental status, political affiliation, ethnicity, hair texture or style, arrest record, caste, hereditary status, endogamy, or any other classification protected by applicable local, state, or federal law.
    $55k-96k yearly est. 2d ago
  • Catering Team Lead - Drive Happy Moments & Growth

    Mendocino Farms 4.1company rating

    Customer service supervisor job in San Francisco, CA

    A well-known catering company located in San Francisco is seeking a Catering Specialist to lead their Catering Team. The successful candidate will manage all catering orders and promote the growth of the catering program. Candidates should have great personalities and a strong desire to help people. The company offers competitive pay between $20.00 - $25.00/hr, plus tips, alongside several employee benefits including 401(K) match and paid sick leave. #J-18808-Ljbffr
    $20-25 hourly 2d ago
  • MEP Superintendent, Data Centers

    Suffolk Construction 4.7company rating

    Customer service supervisor job in Santa Rosa, CA

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. The Role: The MEP Superintendent is responsible for overseeing and managing all day-to-day MEP job site activities, including project team performance, site conditions, safety and quality standards, compliance with scope, and effective management of trade partners. Responsibilities: Oversee, manage, and document all day-to-day MEP job site activities including OSHA safety compliance Direct field personnel according to the project plan and Suffolk supervisory principles Communicate issues, events, performance, and progress daily to the Project Manager Report any problems promptly to the Project Manager to facilitate the most cost-effective solutions Establish effective working relationships with clients and Suffolk team members Request advice and assistance from the General Superintendent on matters pertaining to materials, sequencing, scheduling and personnel Project Start-Up/Turnover Meeting: Identify pre-mobilization activities in conjunction with the Project Executive, General Superintendent, and the Project Manager Develop start-up schedule with Project Manager and send it to the Project Executive and General Superintendent for review Scheduling: Assist in formulating and implementing construction schedules in the field Establish and implement the Project Baseline Schedule based on the project contracts and subcontractor input, taking into account any elements that might impact the schedule Maintain the schedule and ensure that work performed is consistent with the contract and will meet or exceed client expectations Update Project Schedule monthly Provide progress report with the two-week look ahead of schedule to the Project Manager and the field staff Safety: Ensure that all subcontractors participate in a safety pre-construction meeting prior to starting work on the project Ensure that all subcontractors have a full set of MSD sheets on the project, as well as their site specific safety plan and current insurance certificate or OCIP/CCIP enrollment ID Review the project daily to ensure that all activities are being performed in accordance with all OSHA and governing requirements and the project site specific safety plan Review safety reports and injury data to assess safety performance on assigned projects Ensure project(s) are budgeted & staffed appropriately to support safety programs Communicate clear expectations for safety to project teams Perform safety inspections using predictive solutions software IAW SCCI safety program Adhere to all Suffolk Safety program requirements Quality Management: Ensure that all pertinent benchmarks for the project are established and inserted into the baseline schedule Ensure that all appropriate individuals become members of the Q-Team Ensure that all 1st delivery inspections and Benchmark inspections occur per the baseline schedule so as not to impact the progression of the subsequent work Ensure that the inspections are approved, documented, and communicated to the project team Subcontractor and Site Management throughout the Project: Manage site pre-construction including pre-construction survey, job site utilization and staging plans Mobilize the field office and maintains the job site to Suffolk standards Organize documentation of the job site for easy access and review Manage subcontractor performance to quality and ethical standards Work with PM to identify and resolve personnel issues and construction process revisions Manage all phases of the construction process including documenting and reporting site activities and progress, manage excavations and assist with Job Site Utilization Plan Meeting Management: Attend project turnover, mobilization, and project coordination meetings Attend/chair safety pre-construction meetings Attend/chair weekly foreman and safety meetings Attend/chair monthly schedule review meetings Attend closeout meetings Attend owner meetings Attend/chair subcontractor meetings and any others necessary to monitor and manage the project Administrative Management: Complete and implement construction office checklists including emergency phone lists Complete daily reports and maintains logs of key activities, files, and shop drawings Manage the quality and condition of all material deliveries Maintain required safety reporting and all other required files to Suffolk standards Insure that as-built working drawings are maintained as well as the current drawing log and revision log, communicating this to the subcontractors Project Closeout: Manage subcontractor closeout, transfer of utilities, owner training, work list and punch list Qualifications: Bachelor's degree in applicable discipline and experience relative to project size/scope 4+ years of experience in related construction fields The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems Applicable area licenses Excellent team development skills and leadership abilities Strong ability to partner with the Project Manager and their staff Committed to excellence Self-motivated and self-confident Must possess effective communication skills Capable of dealing with ambiguity and tight work oversight Able to constantly multi-task and handle competing priorities between Suffolk business needs and organizational issues while maintaining excellent customer relations Must possess business judgment to negotiate the critical balance between budget and construction processes Excellent organizational skills to manage the many details necessary for successful construction Must have judgment to know when to appropriately escalate issues up the chain of command Excellent management skills to effectively manage subcontractor performance to high quality Excellent problem-solving skills and the ability to take action confidently and decisively Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $60k-80k yearly est. 4d ago
  • Customer Success Associate

    Us ENT Partners

    Customer service supervisor job in Santa Rosa, CA

    US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers. Role Description This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives. Qualifications Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field 2-4 years of experience in a healthcare, operations, analytics, or consulting environment Strong Excel and data visualization skills (Power BI, Tableau, or similar) Familiarity with healthcare supply chain, group purchasing, or provider operations preferred Strong attention to detail, project management skills, and ability to meet deadlines Excellent written and verbal communication skills Self-starter with the ability to thrive in a fast-paced, hybrid team environment Why US ENT? Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
    $36k-58k yearly est. 2d ago
  • Customer Success Specialist

    Net2Source (N2S

    Customer service supervisor job in Santa Rosa, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $38k-65k yearly est. 1d ago
  • Cyber Threat Intelligence Lead - Build & Guide Elite Team

    Control Risks 4.8company rating

    Customer service supervisor job in San Francisco, CA

    A global advisory firm in San Francisco is seeking a Cyber Threat Intelligence Team Lead to build and lead a comprehensive Cyber Intelligence program. The role involves managing a team, developing strategies, and ensuring the protection of systems and data. Candidates should have significant experience in cybersecurity, excellent leadership skills, and familiarity with tools like Splunk and Crowdstrike. The position offers a competitive salary between $160,000 and $185,000 per year, along with comprehensive benefits. #J-18808-Ljbffr
    $160k-185k yearly 1d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Vacaville, CA?

The average customer service supervisor in Vacaville, CA earns between $31,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Vacaville, CA

$42,000

What are the biggest employers of Customer Service Supervisors in Vacaville, CA?

The biggest employers of Customer Service Supervisors in Vacaville, CA are:
  1. PetSmart
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