Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Customer support representative jobs in Beaumont, TX - 163 jobs
All
Customer Support Representative
Customer Service Representative
Customer Representative
Customs Consultant
Call Center Representative
Customer Service Clerk
D365 Customer Engagement/ Consulting
Concentrix
Customer support representative job in Buna, TX
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking a CD365 Customer Engagement/ Architect365 Customer Engagement (CE), you will play a pivotal role in helping customers transform their businesses through innovative CRM and Power Platform solutions. You'll guide customers through digital transformation journeys, leveraging deep technical and functional expertise across the Dynamics 365 CE apps to deliver measurable business outcomes. Responsibilities Customer Centricity Gather customer insights to map solutions and services with business outcomes, leveraging expertise in Dynamics 365 CE (Sales, Customer Service, Field Service, and Power Platform). Identify opportunities to improve customer solutions across customer engagement domains and position services to help customers achieve their objectives. Accelerate solution delivery and adoption through Value-Based Deliveries and reusable Intellectual Property (IP) across CE workloads. Support customer skilling by delivering technical discussions, workshops, and readiness sessions focused on CRM and Power Platform capabilities. Contribute to customer satisfaction by delivering a seamless experience across CE workloads. Provide actionable feedback from customers to Microsoft Product Groups to influence roadmap and service improvements. Business Impact Drive cloud consumption and support growth by guiding customers and decision-makers on how to maximize value from Dynamics 365 CE investments through solution optimization, performance tuning, and operational excellence. Align with Customer Success Account Managers and account teams to ensure business value realization across CRM implementations. Resolution of Customer Blockers Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of CE, including integrations, data migration, and performance tuning. Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP. Identify Growth Opportunities Leverage your knowledge of Microsoft Business Applications-particularly CE and Power Platform-to identify cross-sell and up-sell opportunities based on customer needs and digital maturity. Technical Leadership Continuously improve your skills across Dynamics 365 CE and Power Platform to support evolving customer needs and Microsoft's strategic goals. Engage in technical communities, contribute to IP development, and mentor peers and junior architects. Act as a role model for technical readiness and cross-workload collaboration. Practice Development Innovate and improve existing IP, methodologies, and delivery processes within the CRM domain. Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency. Trusted Advisor Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across customer experience functions. Qualifications Required / Minimum Qualifications Proven experience in Dynamics 365 Customer Engagement (CE) apps such as Sales, Customer Service, or Field Service. Proven experience in Dynamics 365. Proven experience in Dataverse Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications. Significant experience in customer-facing roles and as a lead technical solution architect across CRM projects. Additional or Preferred Qualifications Functional or technical certification in one or more Dynamics 365 CE apps (Sales, Customer Service, Field Service, Power Platform). Experience with Success by Design methodology or business value consulting. Experience leading enterprise-scale implementations involving CE workloads. No relocation required. Technical Qualifications / Experience Deep technical expertise in Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service), including: Power Platform (Power Apps, Power Automate, Dataverse) Integration with other Microsoft services (e.g., Azure, Teams) Omnichannel capabilities, case management, and customer journey orchestration Data modeling, security roles, and business process flows. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary range for this position is $106,087 - $140000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is 1/30/2026 Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English •Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.$106.1k-140k yearly Auto-Apply 60d+ agoCustodial Customer Representative
Efficient Systems
Customer support representative job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area. Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answer incoming calls professionally. • Verify and update patient demographics with each patient related call as needed. • Screen callers to determine caller's needs. • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. • Transfer calls to the clinics according to protocol. • Answer caller questions according to protocol. • Take and forward messages to the appropriate party. • Provide exceptional customer service to all callers. • Maintain cultural sensitivity when dealing with customers and coworkers. • Respond to customer inquiries. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility. • Compliance: o Knowledgeable of and compliant with laws and regulations governing area of responsibility. o Responsible for reporting any potentially non-compliant conduct. o Cooperate fully with our Compliance Officer in upholding our Compliance Plan • Act as a team player in all work situations. • Always consider “what is the right thing” when making a decision. • Maintain a safe work environment. • Look for ways to improve job quality and create a fun work atmosphere. • Assist financial screeners with filing, copying and other office duties during lower call volume periods. • Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication. • May assist with training other Call Center Attendants. • Performs other duties and responsibilities as requested. Qualifications Requirements A. Education / Experience: • High School diploma or GED preferred. • One year phone service preferred. • One year medical facility preferred. Additional Information Knowledge, skills and abilities: • Fluent in both English and Spanish preferred. • Good telephone etiquette and excellent keyboard skills • Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. • The capacity to maintain the trust of the customers as well as customer confidentiality.$31k-51k yearly est. 1d agoAMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Customer support representative job in Port Arthur, TX
At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual$31k-51k yearly est. 12d agoCall Center Rep - In Office
Everett and Associates
Customer support representative job in Ivanhoe, TX
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.$65k yearly 9d agoCustomer Service Representative
Specialty Distribution Group
Customer support representative job in Port Arthur, TX
About Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Pay Range for this position is $20.00 to $28.00 based on experience. Your Responsibilities In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. Ability to maintain a positive rapport with customers, providing world class service. Exemplary customer service skills, analytics and problem- solving skills. Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a vehicle for company purposes, a valid driver's license is required. 1- 2 years of experience in a customer service role. Ability to perform basic math calculations. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence : minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range $20.00 - $40.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.$20-28 hourly Auto-Apply 37d agoCustomer Service - Beaumont College
Williams & Williams
Customer support representative job in Beaumont, TX
Job Description Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product. Above all, provide great customer service to all guests! The following positions are potentially available: Back of House Prep: Working at a quick pace and having a strong work ethic. Cleaning all prep equipment and dishes according to sanitation guidelines. Keeping the prep area and kitchen organized and clean. Assist the kitchen staff as needed. Cook: Follow recipe instructions and take directions from the manager in the fast pace of the kitchen. Food preparation. Keep a clean, sanitized and orderly kitchen. Posses a solid sense of timing and urgency. Food Packer: Follow recipe directions. Prepare product. Basic kitchen duties. Maintain clean and orderly kitchen. Follow nutrition and sanitation guidelines.$21k-29k yearly est. 22d agoCustomer Service Representative - State Farm Agent Team Member
Trey White-State Farm Agent
Customer support representative job in Beaumont, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.$25k-33k yearly est. 4d agoCUSTOMER SERVICE / SALES REPRESENTATIVE
RNR Tire Express and Custom Wheels-Beaumont
Customer support representative job in Beaumont, TX
Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.$25k-33k yearly est. 18d agoCustomer Service Representative - State Farm Agent Team Member
Laquintin Caston-State Farm Agent
Customer support representative job in Beaumont, TX
Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Savings bank Training & development ROLE DESCRIPTION: As a Customer Service Rep with Caston State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.$25k-33k yearly est. 18d agoCustomer Service Representative - State Farm Agent Team Member
Lana Richards-State Farm Agent
Customer support representative job in Beaumont, TX
Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lana Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.$25k-33k yearly est. 29d agoCustomer Service Representative - State Farm Agent Team Member
Heather Montagne-State Farm Agent
Customer support representative job in Beaumont, TX
Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Heather Montagne - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.$25k-33k yearly est. 28d agoCustomer Service Rep(06660) - 2107 Macarthur Dr
Domino's Franchise
Customer support representative job in Orange, TX
Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Additional Information All your information will be kept confidential according to EEO guidelines.$25k-33k yearly est. 8d agoCustomer Service Representative
CJ Logistics Corp
Customer support representative job in Evadale, TX
Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization." The Customer Service Representative (CSR) serves as the first point of contact for internal and external customers at the Welcome Center or Customer Service Office. This role is responsible for managing communications, maintaining schedules, processing paperwork, and supporting both shipping and receiving operations. The CSR ensures all documentation is accurate, supports daily logistics functions, and delivers excellent service in a fast-paced warehouse environment. * Pay Range: $19.06-20.00 per hour * Schedule: 1st Shift Monday - Friday 9:00am - 5:30pm Essential Job Duties & Responsibilities Customer Interaction & Communication * Provide a high level of customer service to internal and external stakeholders, handling inquiries and resolving issues efficiently. * Communicate appointment schedules, status updates, and issue resolutions to customers and team members. * Coordinate with carriers, drivers, and warehouse personnel for seamless dock and yard activities. Documentation & Scheduling * Process and maintain accurate inbound and outbound schedules using warehouse management systems (WMS) and standard office software. * Prepare and verify all required shipping and receiving documents, ensuring all paperwork is error-free. * Assign dock doors and update door and yard reports for trailer inventory. * Sign drivers in and out, verifying identification and paperwork accuracy. Operational Support * Reconcile inbound shipments with packing slips and manage drop lot activities. * Process and schedule all carrier appointments. * Support shipping and receiving functions as needed, demonstrating flexibility across the team. * Report errors or discrepancies to leadership to ensure accuracy and compliance. Compliance & Continuous Improvement * Participate in all required training and professional development. * Follow all safety, operational, and record-keeping policies. * Perform all duties in a safe, timely, and professional manner. Perform other related job duties as assigned or required Required Qualifications * High School Diploma or GED Equivalent - or equivalent relevant experience. * 1-2 years of related work experience. * Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). * Basic math and reading skills. * Strong attention to detail and ability to manage multiple tasks in a fast-paced environment. * Effective problem-solving and interpersonal skills. * Effective interpersonal skills with the ability to work with internal and external customers. Preferred Qualifications * Previous shipping and receiving experience in a warehouse environment. * Prior experience with warehouse management systems (WMS) or AS400. * Experience with electronic scheduling and logistics software. * Ability to work in a high-volume, fast-paced setting. Physical Requirements This is largely a sedentary role requiring the physical ability to: * Sit for prolonged periods of time at a desk while working on a computer * Use hands and fingers to operate a keyboard, mouse, and telephone * Speak and hear clearly in person, virtually, and over the phone * Occasionally stand, walk, reach, stoop, or lift up to 10 pounds Work Environment This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers. The work environment is typically quiet to moderate in noise level and is climate controlled. Location/Remote Eligibility This role may be performed on-site only. Schedule Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Reasonable Accommodation: This job description sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. An employee seeking a reasonable accommodation should contact Human Resources. Equal Employment Opportunity: The Company is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of its people to drive change, innovation and growth. The Company prohibits discrimination against applicants and employees on the basis of race, color, religion, sex, gender, age, pregnancy, sexual orientation, marital status, national origin, citizenship status, disability, genetic information, gender identity or expression, covered veteran status or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, transfer, discipline, compensation, benefits, and termination of employment. Violations of this policy must be reported to the Company as stated in the Reporting Discrimination, Harassment and Retaliation Section of the Employee Handbook. Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization."$19.1-20 hourly 6d agoCustomer Service Representative
HASC Personnel Services Inc.
Customer support representative job in Sulphur, LA
Job DescriptionDescription: JOB TITLE: Customer Service Representative DEPARTMENT: Training CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed. Essential Job Responsibilities Customer Transactions Ensure a smooth check-in process for students Answer phone calls and help customers with questions or concerns Assist with company inquiries and scheduling issues Maintain confidentiality regarding students' information. Maintain a positive and professional attitude with customers Teamwork Work with other CSRs to answer phone calls in a timely manner Set up and break down instructor-led courses Lab Monitoring Observe student behaviors in the training rooms and computer labs Ensure the integrity of the testing processes is not compromised Assist students with questions and concerns Walk and stand for extended periods of time while monitoring students Encourage positive client learning and ensure customer service standards are upheld Live Online Proctor Checks in trainees and verifies identification prior to testing Monitors trainees throughout training event Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies Explains the course and/or exam processes Assists trainees with technical assistance related to course navigation, login process, or equipment setup Understands testing procedures for each exam and adheres to company quality and security measures Reports suspected irregularities or trainee behavior to management immediately Responsible for maintaining professional and respectful demeanor Assists with covering for lunches and breaks Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring Performs other duties as assigned Opening and Closing Lab Ensure labs are functional and operating in the mornings Print class rosters each morning and prepare for students Sanitize testing areas at end of each day Arm and disarm facility as assigned Additional Daily Lab Duties Ensure testing areas are sanitized between customers Communicate and coordinate with front counter Customer Service Representatives Score tests for select courses Troubleshoot computers when customers experience difficulties Competencies Communication Proficiencies Troubleshooting and multitasking Technical Capacity Customer/Client Focus Problem Solving/Analysis Teamwork Orientation Preferred Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience. Language Skills Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial. Reasoning Ability/ Decision Making Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V) Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports. Requirements:$24k-32k yearly est. 18d agoCustomer Service Representative
24HR Safety, LLC
Customer support representative job in Nederland, TX
Job Description Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify. Powered by JazzHR zDaAf71TYM$25k-33k yearly est. 3d agoCustomer Service Representative-Floater
West Calcasieu Cameron Hospital
Customer support representative job in Sulphur, LA
Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions SPECIFICATIONS Educational Requirements: Required: High School Diploma Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance. B. Experience Requirements: Prefer experience in exercise and fitness. C. Special Requirements: Basic Life Support -- Course C and Standard First Aid JOB RELATED HAZARDS Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.$21k-28k yearly est. 60d+ agoCustodial Customer Representative
Efficient Systems
Customer support representative job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area. Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answer incoming calls professionally. • Verify and update patient demographics with each patient related call as needed. • Screen callers to determine caller's needs. • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. • Transfer calls to the clinics according to protocol. • Answer caller questions according to protocol. • Take and forward messages to the appropriate party. • Provide exceptional customer service to all callers. • Maintain cultural sensitivity when dealing with customers and coworkers. • Respond to customer inquiries. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility. • Compliance: o Knowledgeable of and compliant with laws and regulations governing area of responsibility. o Responsible for reporting any potentially non-compliant conduct. o Cooperate fully with our Compliance Officer in upholding our Compliance Plan • Act as a team player in all work situations. • Always consider “what is the right thing” when making a decision. • Maintain a safe work environment. • Look for ways to improve job quality and create a fun work atmosphere. • Assist financial screeners with filing, copying and other office duties during lower call volume periods. • Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication. • May assist with training other Call Center Attendants. • Performs other duties and responsibilities as requested. Qualifications Requirements A. Education / Experience: • High School diploma or GED preferred. • One year phone service preferred. • One year medical facility preferred. Additional Information Knowledge, skills and abilities: • Fluent in both English and Spanish preferred. • Good telephone etiquette and excellent keyboard skills • Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. • The capacity to maintain the trust of the customers as well as customer confidentiality.$31k-51k yearly est. 60d+ agoCustomer Service / Sales Representative
RNR Tire Express and Custom Wheels
Customer support representative job in Beaumont, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.$25k-33k yearly est. 60d+ agoCustomer Service Rep(06664) - 2448 Memorial Blvd
Domino's Franchise
Customer support representative job in Port Arthur, TX
Job DescriptionABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Additional Information All your information will be kept confidential according to EEO guidelines.$25k-33k yearly est. 8d agoCustomer Service Representative
CJ Logistics
Customer support representative job in Evadale, TX
Description Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization." The Customer Service Representative (CSR) serves as the first point of contact for internal and external customers at the Welcome Center or Customer Service Office. This role is responsible for managing communications, maintaining schedules, processing paperwork, and supporting both shipping and receiving operations. The CSR ensures all documentation is accurate, supports daily logistics functions, and delivers excellent service in a fast-paced warehouse environment. Pay Range: $19.06-20.00 per hour Schedule: 1st Shift Monday - Friday 9:00am - 5:30pm Essential Job Duties & ResponsibilitiesCustomer Interaction & Communication Provide a high level of customer service to internal and external stakeholders, handling inquiries and resolving issues efficiently. Communicate appointment schedules, status updates, and issue resolutions to customers and team members. Coordinate with carriers, drivers, and warehouse personnel for seamless dock and yard activities. Documentation & Scheduling Process and maintain accurate inbound and outbound schedules using warehouse management systems (WMS) and standard office software. Prepare and verify all required shipping and receiving documents, ensuring all paperwork is error-free. Assign dock doors and update door and yard reports for trailer inventory. Sign drivers in and out, verifying identification and paperwork accuracy. Operational Support Reconcile inbound shipments with packing slips and manage drop lot activities. Process and schedule all carrier appointments. Support shipping and receiving functions as needed, demonstrating flexibility across the team. Report errors or discrepancies to leadership to ensure accuracy and compliance. Compliance & Continuous Improvement Participate in all required training and professional development. Follow all safety, operational, and record-keeping policies. Perform all duties in a safe, timely, and professional manner. Perform other related job duties as assigned or required Required Qualifications High School Diploma or GED Equivalent - or equivalent relevant experience. 1-2 years of related work experience. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Basic math and reading skills. Strong attention to detail and ability to manage multiple tasks in a fast-paced environment. Effective problem-solving and interpersonal skills. Effective interpersonal skills with the ability to work with internal and external customers. Preferred Qualifications Previous shipping and receiving experience in a warehouse environment. Prior experience with warehouse management systems (WMS) or AS400. Experience with electronic scheduling and logistics software. Ability to work in a high-volume, fast-paced setting. Physical Requirements This is largely a sedentary role requiring the physical ability to: Sit for prolonged periods of time at a desk while working on a computer Use hands and fingers to operate a keyboard, mouse, and telephone Speak and hear clearly in person, virtually, and over the phone Occasionally stand, walk, reach, stoop, or lift up to 10 pounds Work Environment This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.The work environment is typically quiet to moderate in noise level and is climate controlled.Location/Remote EligibilityThis role may be performed on-site only. ScheduleWork hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.Reasonable Accommodation:This job description sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. An employee seeking a reasonable accommodation should contact Human Resources. Equal Employment Opportunity:The Company is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of its people to drive change, innovation and growth. The Company prohibits discrimination against applicants and employees on the basis of race, color, religion, sex, gender, age, pregnancy, sexual orientation, marital status, national origin, citizenship status, disability, genetic information, gender identity or expression, covered veteran status or any other characteristic protected by applicable law.This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, transfer, discipline, compensation, benefits, and termination of employment. Violations of this policy must be reported to the Company as stated in the Reporting Discrimination, Harassment and Retaliation Section of the Employee Handbook.Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization."$19.1-20 hourly Auto-Apply 5d ago
Looking for a job?
Let Zippia find it for you.
Learn more about customer support representative jobs
How much does a customer support representative earn in Beaumont, TX?
The average customer support representative in Beaumont, TX earns between $26,000 and $45,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Beaumont, TX
$34,000
Job type you want
Full Time
Part Time
Internship
Temporary