Customer support representative jobs in Murfreesboro, TN

Job DetailsJob Location Murfreesboro Hyundai - Murfreesboro, TNSalary Range $80000.00 - $100000.00 Base+Commission/year Job Shift Open to ClosingDescription $80k-$100k+ Yearly Earning Potential for Top Performers Yearly Accrued PTO Flexible Schedule Internal Advancement Opportunities  Murfreesboro Hyundai, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.  Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.  Why choose Murfreesboro Hyundai and Hudson Automotive Group?  Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers) Additional Manufacture Incentives/Bonuses Company Provided Training and Career Development Internal Advancement Opportunities  Flexible Work Schedule (5-day Work Week)  Previous Customer Service Experience Required Previous Service/Sales Experience Preferred  Other Benefits we offer: Medical, Dental, Vision Insurance Life Insurance 401k with match Paid Vacation/Holidays Accrued PTO Employee development through training and advancement opportunities Employee discounts on products & services Balanced work schedule Qualifications: Proven experience delivering a strong customer experience. Ability to successfully guide customers throughout the service process. Customer Relationship Management (CRM) Software Experience. Excellent communication skills. Strong amount of emotional intelligence.  Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #T1

The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action

Customer Support/Inside Sales Representative - Post Sale Onsite Monday-Friday 7:00 am to 4:00 pm in La Vergne, TN Required Skills & Experience -Strong organizational skills, ability to multitask, and attention to detail -Strong communication skills, both written and verbal -Excel proficiency -Some customer service experience Nice to Have Skills & Experience -Experience in the metal processing industry, specifically with steel or other carbon-based materials Job Description A local metals processing company is looking for an Inside Sales Representative to join their team. This person will act as the main liaison between customers and the organization. They will manage customer relationships following closed deals, report all data associated with orders, and oversee orders from initial placement through delivery. Day to day: -Serve as the primary point of contact for customers post-sale -Follow customer orders from start to finish, providing order updates and timeline expectations to customers in real time, and communicating with other departments to oversee order specifications -Complete data-entry and reporting on all order information -Build and maintain customer relationships

A well-known client in Franklin, TN is looking to add a Client Service Associate to their growing team. This role is responsible for conducting policy checking, processing endorsements and renewals, coordinating claims, maintaining clear communication with producers, and providing general office support. Responsibilities Include: Execute plan renewals, new plan implementations, annual filings, audits and other compliance activities, etc. Assist with event planning, program renewals, communications, payroll and EDI files, etc. Manage relationships with insurers and vendors to ensure timely customer service and accurate cost-effective plan administration. Ensure plan documentation, contracts and amendments are in compliance with federal, state, and local requirements. Preferred Qualifications Include: Strong customer service skills. Positive attitude. Highly organized and detail-oriented. Ability to organize, set, and maintain priorities Basic working knowledge of Microsoft Office Suite Strong written and oral communication skills. Ability to work in a team environment. College Degree preferred

Essential Duties and Responsibilities: * Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system timely with all necessary documentation included and ready for billing upon delivery (or as allowed by authoritative and governing guidelines) * Handle inbound and outbound phone calls in a timely and professional manner; respond to inquiries and calls with proper prioritization and within reasonable timeframe; ensure that interactions are documented in the patient (customer) account within the software. * Monitor and process faxes and other sources of orders/referrals; enter and account for each in the software and ensure response/action is taken accordingly. * Efficiently coordinate branch transactions (deliveries, pick-ups, exchanges, returns, service, repair/maintenance) with appropriate staff (drivers, warehouse, liaisons, therapists, sales) and with patients (customers) * Facilitate collection of patient balances for new and existing accounts; manage payment plans and recurring payments in order to produce desirable collection results for the branch. * Contribute, both individually and as a team, to the achievement of operational, financial, and cultural performance goals for assigned branch location(s); be an advocate of management and a positive presence in the branch. * Maintain current knowledge of and ensure compliance with company policies and procedures; stay current in medical billing practices, eligibility and insurance requirements, documentation requirements, and billing reimbursement. * Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements. * Maintain a high level of service satisfaction with patients and referral sources; maintain strong working relationships with branch staff and other employees. * Ensure physical control and proper care of company assets, account for movement of physical assets within the software in a timely fashion. * Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors; maintain professional appearance with clothing, grooming, and personal hygiene. * Responsible for performing other duties as assigned by management. Qualifications: * High school diploma or equivalent. Preferred Knowledge, Skills and Abilities: * Customer service experience preferred. * Relevant healthcare or medical billing experience preferred. * Knowledge of medical billing practices, eligibility and insurance requirements, and billing reimbursement. * Commitment to service excellence and superior performance. * Solid verbal and written skills. * Proper phone and email etiquette. * Manage time effectively. * Able to multi-task and complete all assigned tasks at quality levels and within deadlines. * Organized and structured in carrying out responsibilities. * Professionally postured in both behavior and physical appearance. * Strong interpersonal and communication skills; respectful and polite in all interactions. * Able to physically lift, carry, and move equipment. * Efficient use of technology and software. You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. and on-call rotations as assigned. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, X, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM5 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.

Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Client Grievance Specialist We are looking for a detail-oriented and compassionate Client Grievance Specialist to join our team. The ideal candidate will be responsible for managing, investigating, and resolving patient complaints and grievances in compliance with CMS standards and health plan contractual obligations. This role is essential in ensuring patient satisfaction, compliance, and continuous quality improvement. Roles and Responsibilities Acknowledge, examine, and investigate patient complaints by reviewing call logs/recordings while leveraging internal systems for research Maintain accurate records and documentation within internal systems Use critical thinking to independently manage complex or escalated cases with minimal supervision Collaborate with internal teams to collect all necessary information Prepare and submit summary reports and findings regarding grievances to the relevant department managers Report to Health Plan Partners as per contractual obligations Identify trends or recurring issues and escalate them to leadership for quality improvement initiatives Manage grievances in accordance with Centers for Medicare and Medicaid (CMS) standards, ensuring timely resolution and responses that comply with applicable regulations and internal guidelines. Position Requirements Associate or bachelor's degree in healthcare administration or a related field (or equivalent experience). Strong analytical, problem-solving, and written/verbal communication skills Proficiency with Microsoft Office Suite Salesforce and Athena are experience a plus Benefits Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care Competitive salary Comprehensive medical, dental, vision and life insurance Flexible paid leave and vacation policy 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. .

AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN! Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries. What You'll Do: Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions. Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression. Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs. Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development. Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations. Your Skills and Qualifications: Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment. Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you. Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression. Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products. Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success. What We Offer: Weekly Pay: Earn reliable weekly compensation based on your performance and results. W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth. Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities. Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day. Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!

Job Details Contour Airlines - Home Based - Smyrna, TN Full Time High School $16.50 - $21.50 Hourly Negligible Any Customer ServiceDescription Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a part-time employee of Contour Airlines, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave Accrual of up to 56 hours of paid sick leave per year. Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours Eligible to receive vacation hours on January 1st following your hire date. These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding. Compensation Details The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year. When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment. When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate. Equal Employment Opportunity Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations. Key Responsibilities Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries. Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request. Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment. Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations. All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently. Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service. Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests. Process airline schedule changes and inform internal and external customers of changes. Process queues with efficiency and accuracy according to department protocol. Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change. Work within team to achieve performance standards for all brands and air department duties. Provide assistance over the phone for in-house reservation agents and managers. Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training. Ability to keep open communication with other team members. Work directly with management on problem solving. Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis. Maintain the integrity of the company and our airline partners. Be available to work any shift during business hours including rotating weekends if necessary. Perform other job-related duties as assigned by management Qualifications Be at least 18 years of age Prior customer service experience preferred but not required. Be authorized to work in the United States and able to travel in and out of the United States. Must have a valid driver's license and good driving record. Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required. Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares Able to type 30 words per minute. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership and organizational skills. Must have well-developed people skills and ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast-paced environment. Maintain strong attention to detail. Be self-motivated and able to motivate others. Ability to work independently and as part of a team. Excellent communication skills both written and verbal delivered with tact and professionalism Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. To support the operations, a Reservations Agent must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varying schedule. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply! Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Description Client Relationship Specialist Compensation: $70,000 - $80,000 (based on experience) Status: Full time; In Office The best and brightest always have choices in the wealth management arena. Working with our firm is an investment in your future that will reap rewards for years to come. We are a close, tightly knit team that works collaboratively to bring our values to life each day: hard work, humility, optimism, responsiveness, and doing whatever needs to be done to make things right. Some things to know about us: We are a family business, and we treat each other like family. That sounds like a cliché, but it's the truth. We are honest, caring people. Our team is small and growing, specializing in high-net-worth clients. This means we carry a broad range of expertise to provide the utmost in client service to our clients. You'll be able to learn from the best across many aspects of the financial services industry. Our office is committed to delivering high-quality, high-touch experiences to our clients so that, no matter whom they work with, clients know that they are receiving our utmost attention. Being their advocate is the highest honor for us! Sound appealing? We are building a team with people who share our values and want to contribute to our clients' experiences. We would like you to think of how we can do things better, make an impact, and continue to grow. We are excited to have an opportunity to welcome a Client Relationship Specialist to our team who will support the firm's senior staff. The attributes that we are looking for in a teammate include: Trustworthiness Insistent, consistent attention to detail Energy and enthusiasm Commitment to exceeding client expectations Flexibility and openness to step in and do whatever is needed to support the team Interest in working on varied assignments with people across the firm Strong communication and interpersonal skills, showing an ability to connect with others and build relationships within the firm and across our client base Ability to anticipate the needs of the advisor and the team overall Self-directed time management and prioritization capabilities and outstanding organizational skills Self-motivation, having the ability to self-start, take initiative, and be proactive Demonstrated integrity, work ethic, professionalism, and an obligation to maintain firm and client confidentiality Poise and maturity, especially in stressful situations Team player with strong desire to be a long-term contributing member of the team, willing to step in and do whatever needs to be done A long view of the opportunities presented by the firm and the industry overall If you are a fit for this position, we know that you are interested in more details. Read on! As a Client Relationship Specialist, you can expect to: Think. We want your mind in the mix, to perceive, observe, reflect, decide, and act. For example: All meeting preparation - from investment updates to financial planning updates Input data for new client financial plans Make recommendations to systematize and improve office functioning Update social media with approved educational content Engage with clients in a professional, kind, and courteous manner. For example: Attend all in-office and Zoom client meetings Take notes during client meetings Conduct check-in calls with clients Answer phones in a professional and courteous manner Greet clients and respond to their immediate needs Demonstrate access to and use of the client portal; conduct client training; troubleshoot issues; give instructions for IRA RMD charitable donations; notify clients of IRA RMDs and give instructions for satisfying requirements; generate and send tax forms Organize and plan events for clients and prospects Intake, screen, organize and process all that you are able, focus your own and the team's attention on the items that require personal attention, and ensure that all activities are captured, scheduled, and completed. For example: Follow up on post-meeting tasks, initiating action and monitoring until complete Update cost basis information Provide total office coverage in the absence of the administrative assistant Handle all incoming and outgoing mail and packages Stay apprised of client meetings and ongoing activities, keeping up to date on the advisors' priorities and projects, goals, and timelines and what they want/need to do with each on an ongoing basis so that you can process, schedule, and oversee projects. For example: Anticipate advisor needs and handle them proactively Prepare new account and investment paperwork Place trades at the direction of the advisor Process money movement requests Track planning fees Generate client reports; generate Morningstar reports Scan client statements, correspondence, and documents Data entry of all clients personal and financial information Coordinate the advisors' calendar availability; appropriately blocking time and coordinating commitments with the team. For example: Complete projects assigned by senior staff members This position serves as the primary liaison between Financial Advisors and clients to ensure quality service is provided throughout the firm's client base. It's expected that the candidate provides proactive task management of necessary Financial Planning initiatives that increase per advisor capacity to serve clients and facilitate client growth. You will work closely with the Operations Team to ensure clients are well served and company goals and objectives are met. This position is not required to generate new clients for the firm but help Financial Advisors do so by freeing up their time. Qualifications for this role include: BS/BA in finance or business administration is preferred, but not required Minimum of three years of experience in the financial services industry required Experience in the wealth management or an investment-related industry with emphasis on understanding of the independent wealth management/RIA arena required Series 65 is required RIA experience (independent, a larger national group or "fee only") is a plus Superior client service, communication, and relationship management skills High level of detail orientation, strong decision making and analytical skills Strong computer desktop skills are required: Microsoft Office Suite (Excel (pivot tables), Outlook, Word, etc.) and CRM, for example Ability to work simultaneously with multiple programs is required Ability to learn and apply new programs quickly and efficiently is required Orion and Redtail experience is a plus Technology-forward Client facing experience Problem solver Ability to thrive in a fast-paced environment and step in to do whatever needs to be done Ability to take direction and follow procedures flawlessly, time after time Patience to do repetitive work correctly and accurately - “everything speaks” Demonstrated job stability and career progression Team player who enjoys working with others and has a servant mindset and positive attitude Team members will have career tracks to choose from. For example, CRSs who want to become planners will be supported in pursuing either the CFP (Certified Financial Planner) or the FPQP (Financial Paraplanner Qualified Professional) designation and have opportunities to contribute to the creation of personal financial plans for our clients. CRSs who are interested in working closely with our highest net worth clients in all aspects of their lives may move to support our family office services. Whichever path you choose, your commitment to our firm will be reciprocated by our investment in you and your future! Get in touch today so that we can get to know you! As a Client Relationship Specialist, you will work with some of the most successful business owners, families, and individuals around. You will provide life-changing support to clients who look to us as advocates for their hopes and dreams. We welcome a diverse pool of applicants from various backgrounds and urge you to apply to learn more about what our firm offers and see if it might be an attractive fit for both us and you. We look forward to meeting you!

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now! POSITION OVERVIEW With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community. This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin). URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. Essential Duties and Responsibilities AdTech team operational and client account support. Process and analyze usage reports from platform, agency and OEM contracts. Support the development of a reporting repository for Media Performance projects. Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels. Coordinate with internal teams to ensure services are activated and running smoothly. Act as main point of contact for questions or concerns from active clients and users. Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research. Coordinate with internal teams to ensure services are activated and running smoothly. Qualifications - Education and Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations Data management skills (SQL or Access is nice to have) Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc. MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business Experience being a process creator/innovator Ability to ask relevant, thoughtful questions, take initiative, critical thinker Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices Presentation skills: Ability to conduct professional presentations with various levels of leadership Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed. Preferred: Campaign analytics background Account management background Digital automotive marketing experience Accounting, billing and reporting knowledge Automotive media, Insertion Order, product/service usage reporting EDUCATION and/or EXPERIENCE: Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis. Minimum of 3 years related work experience required Digital marketing/agency experience required WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the Branch Creek office located at 580 Franklin Rd Suite 100, Franklin, TN 37069. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking and problem-solving skills. Previous credit union or financial institution experience is desired. The Branch Creek hours of operation are Monday-Thursday 9:00 a.m. - 5:00 p.m. and Friday 9:00 a.m. - 6:00 p.m. If applicable, an initial six to eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative. Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Bonus and incentive opportunities Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.

About Us : Jen-Hill Construction Materials is family owned and operated. Since 1991, Jen-Hill has worked with contractors, engineers, and government agencies to solve problems with innovative products and services. With two Tennessee locations and relationships with highly regarded manufacturers, Jen-Hill delivers cost effective solutions to the construction industry. Currently working with a client who is seeking Call Center Representatives in the Indianapolis area! Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a thriving, well-known company. Call Center Representative Responsibilities: Provide superior customer service within a fast-paced environment Answer phone calls, reply to emails, and resolve customer issues Manage the needs of customers independently Update account information in a comprehensive database Maintain quotas, goals, and metrics Notate and determine issues with customers and their inquiries accurately Call Center Representative Requirements: One year of recent phone-based experience in a sales, telemarketing, call center, collection, or customer service environment Ability to work well independently and also contribute to the overall success of the team Excellent oral and written communication skills Superior interpersonal skills and strong attention to detail Ability to multi-task effectively and flexible to adapt to change If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements, please apply today!

Job Details Sumner Health: Ellis Clinic - Hendersonville, TN Full Time Not Specified None AnyDescription About One to One: One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. By partnering with employers to provide coordinated and patient-centered care, we improve the health and wellness of our patients while reducing costs. Our offerings include primary care, occupational health, virtual care, wellness, and mental health. Our clients include school systems, manufacturers, utilities, and large universities. We were founded by a primary care physician whose passion is delivering the best healthcare outcomes with a focus on patient experience. We are dedicated to improving the lives of the over 100,000 patients we support, expanding our vision to “do good and help others.” Essential Functions: Responsibilities include scheduling for multiple clinics, office and medical supplies management, assistance with provider scheduling. Answer the telephone in a professional manner, Receive inbound calls from multiple clients, Dr offices and pharmacy's. Fax and photocopy information as needed.Respond to inquiries relating to the employee's particular area within given timeframes and within established policy. Participate in computer training and assume gradually increasing computer-related responsibilities. Customer Service Specialist: Perferred Eclinical knowledge Proper phone etiquette Multitasking is a must Knowledge of Excel and Word Documents Meet Quality Assurance Requirements and other key performance metrics. Excellent interpersonal, written, and oral communication skills Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced health care environment Must possess and professional and friendly attitude and be able to quickly develop a rapport with customers over the phone. Teamwork Orientation Communications Proficiency Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Qualifications Position Type/Expected Hours of Work This is a full-time position. Required Education and Experience High school diploma. Health care industry experience One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.