Data collector vs account representative

The differences between data collectors and account representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a data collector and an account representative. Additionally, an account representative has an average salary of $36,977, which is higher than the $35,626 average annual salary of a data collector.

The top three skills for a data collector include audit type, grocery store and retail store. The most important skills for an account representative are customer service, patients, and patient accounts.

Data collector vs account representative overview

	Data Collector	Account Representative
Yearly salary	$35,626	$36,977
Hourly rate	$17.13	$17.78
Growth rate	-8%	-8%
Number of jobs	80,812	183,446
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Average age	46	46
Years of experience	12	12

What does a data collector do?

A data collector is responsible for providing accurate and adequate information needed for business purposes and lead generation. Data collectors must have excellent knowledge of the data processing procedures, especially on updating information on the database, conducting web research, and revising statistical data as needed. They also perform related administrative and clerical duties, such as responding to customers' inquiries and concerns, writing reports, tracking business transactions, and creating business presentations. A data collector should be detail-oriented, doing tasks under minimal supervision, and complying with management deadlines.

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

Data collector vs account representative salary

Data collectors and account representatives have different pay scales, as shown below.

	Data Collector	Account Representative
Average salary	$35,626	$36,977
Salary range	Between $31,000 And $40,000	Between $26,000 And $51,000
Highest paying City	Washington, DC	Los Angeles, CA
Highest paying state	California	California
Best paying company	EDC	New Relic
Best paying industry	Government	Finance

Differences between data collector and account representative education

There are a few differences between a data collector and an account representative in terms of educational background:

	Data Collector	Account Representative
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 52%
Most common major	Business	Business
Most common college	-	-

Data collector vs account representative demographics

Here are the differences between data collectors' and account representatives' demographics:

	Data Collector	Account Representative
Average age	46	46
Gender ratio	Male, 40.6% Female, 59.4%	Male, 33.6% Female, 66.4%
Race ratio	Black or African American, 13.8% Unknown, 4.1% Hispanic or Latino, 20.5% Asian, 3.7% White, 57.3% American Indian and Alaska Native, 0.5%	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between data collector and account representative duties and responsibilities

Data collector example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Collect from all insurances (HMO, PPO, and MEDICARE).
Attend trainings and abide by HIPAA regulations.
Collect from insurance companies (PPO and Medicare).
Execute database queries in SQL in response to client requests.
Collect pricing information in grocery, office, pet and mass retailers

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Data collector vs account representative skills

Common data collector skills

Audit Type, 31%
Grocery Store, 17%
Retail Store, 16%
UPC, 10%
PET, 8%
Inter-Rater Reliability, 2%

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

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Office and Administrative Industry
Data Collector
Data Collector vs Account Representative

Updated January 8, 2025

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