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Debt counselor vs bill collector

The differences between debt counselors and bill collectors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a debt counselor, becoming a bill collector takes usually requires 6-12 months. Additionally, a debt counselor has an average salary of $37,932, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for a debt counselor include outbound calls, inbound calls and customer service. The most important skills for a bill collector are patients, customer service, and medicaid.

Debt counselor vs bill collector overview

Debt CounselorBill Collector
Yearly salary$37,932$35,585
Hourly rate$18.24$17.11
Growth rate-8%-8%
Number of jobs27,25823,746
Job satisfaction--
Most common degreeBachelor's Degree, 41%High School Diploma, 27%
Average age4546
Years of experience212

Debt counselor vs bill collector salary

Debt counselors and bill collectors have different pay scales, as shown below.

Debt CounselorBill Collector
Average salary$37,932$35,585
Salary rangeBetween $27,000 And $51,000Between $30,000 And $40,000
Highest paying City-Pittsfield, MA
Highest paying state-Virginia
Best paying company-Retina Group Of Washington
Best paying industry-Finance

Differences between debt counselor and bill collector education

There are a few differences between a debt counselor and a bill collector in terms of educational background:

Debt CounselorBill Collector
Most common degreeBachelor's Degree, 41%High School Diploma, 27%
Most common majorBusinessBusiness
Most common college--

Debt counselor vs bill collector demographics

Here are the differences between debt counselors' and bill collectors' demographics:

Debt CounselorBill Collector
Average age4546
Gender ratioMale, 46.8% Female, 53.2%Male, 20.0% Female, 80.0%
Race ratioBlack or African American, 9.3% Unknown, 4.6% Hispanic or Latino, 16.1% Asian, 6.1% White, 63.4% American Indian and Alaska Native, 0.5%Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage8%8%

Differences between debt counselor and bill collector duties and responsibilities

Debt counselor example responsibilities.

  • Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
  • Comply with all of the FDCPA guidelines.
  • Perform numerous acts of repossession and litigation on a daily basis.
  • Complete standard legal garnishment forms for review, and forward to litigation department.
  • Provide administrative support by the filing electronic claims to Medicare, Medicaid and private insurers for emergency and non-emergency transports.
  • Utilize FDCRA and NFCC guidelines.

Bill collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
  • Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
  • Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
  • Take payments by ACH and debit cards.
  • Collect A/R payments from medical insurance companies and customers.
  • Show more

Debt counselor vs bill collector skills

Common debt counselor skills
  • Outbound Calls, 20%
  • Inbound Calls, 15%
  • Customer Service, 14%
  • Delinquent Accounts, 9%
  • Payment Arrangements, 6%
  • Credit Reports, 4%
Common bill collector skills
  • Patients, 19%
  • Customer Service, 7%
  • Medicaid, 6%
  • Medical Billing, 4%
  • Patient Accounts, 4%
  • Appeals, 4%

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