Debt counselor vs senior collector

The differences between debt counselors and senior collectors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a debt counselor, becoming a senior collector takes usually requires 6-12 months. Additionally, a senior collector has an average salary of $85,626, which is higher than the $37,932 average annual salary of a debt counselor.

The top three skills for a debt counselor include outbound calls, inbound calls and customer service. The most important skills for a senior collector are customer service, payment arrangements, and past due accounts.

Debt counselor vs senior collector overview

	Debt Counselor	Senior Collector
Yearly salary	$37,932	$85,626
Hourly rate	$18.24	$41.17
Growth rate	-8%	-8%
Number of jobs	27,258	5,614
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 41%
Average age	45	46
Years of experience	2	12

Debt counselor vs senior collector salary

Debt counselors and senior collectors have different pay scales, as shown below.

	Debt Counselor	Senior Collector
Average salary	$37,932	$85,626
Salary range	Between $27,000 And $51,000	Between $50,000 And $145,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between debt counselor and senior collector education

There are a few differences between a debt counselor and a senior collector in terms of educational background:

	Debt Counselor	Senior Collector
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Debt counselor vs senior collector demographics

Here are the differences between debt counselors' and senior collectors' demographics:

	Debt Counselor	Senior Collector
Average age	45	46
Gender ratio	Male, 46.8% Female, 53.2%	Male, 40.1% Female, 59.9%
Race ratio	Black or African American, 9.3% Unknown, 4.6% Hispanic or Latino, 16.1% Asian, 6.1% White, 63.4% American Indian and Alaska Native, 0.5%	Black or African American, 13.4% Unknown, 4.1% Hispanic or Latino, 20.9% Asian, 3.7% White, 57.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between debt counselor and senior collector duties and responsibilities

Debt counselor example responsibilities.

Manage patient focuse reports, collection modules, provider/facility A/R, collections, patient discharge letters.
Comply with all of the FDCPA guidelines.
Perform numerous acts of repossession and litigation on a daily basis.
Complete standard legal garnishment forms for review, and forward to litigation department.
Provide administrative support by the filing electronic claims to Medicare, Medicaid and private insurers for emergency and non-emergency transports.
Utilize FDCRA and NFCC guidelines.

Senior collector example responsibilities.

Accomplish the above in compliance with HIPAA regulations.
Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
Record CPT codes and ICD-9 codes on billing forms.
Develop and pursue collection strategies to reduce the DSO.
Process credit cards, purchase cards, ACH payments.
Used the Medicaid web portal to check claim status and eligibility.

Debt counselor vs senior collector skills

Common debt counselor skills

Outbound Calls, 20%
Inbound Calls, 15%
Customer Service, 14%
Delinquent Accounts, 9%
Payment Arrangements, 6%
Credit Reports, 4%

Common senior collector skills

Customer Service, 16%
Payment Arrangements, 13%
Past Due Accounts, 6%
Debt Repayment, 5%
Loss Mitigation, 5%
FDCPA, 4%