Delivery manager jobs in West Jordan, UT

Leukemia Program Manager - RELOCATION ASSISTANCE AVAILABLE Our client is seeking a Leukemia Program Manager in the patient education space to join their team in West Jordan, UT. Do you have a passion for helping patients and caregivers navigate leukemia with clarity and confidence? Are you energized by building community, hosting educational programs, and partnering with medical experts? Do you enjoy turning complex medical information into accessible, meaningful learning experiences? If yes, this may be the perfect Leukemia Program Manager position for you. Keep scrolling to see what this company has to offer. The Perks! Compensation: $75,000 - $80,000, based on experience Health and Dental Benefits Unlimited PTO RELOCATION ASSISTANCE AVAILABLE A Day in the Life of the Leukemia Program Manager In this role, you'll help expand and engage our client's nationwide leukemia community through high-impact education, outreach, and collaboration. You'll oversee educational programming, from webinars to podcasts to online courses, while building relationships with patients, caregivers, physicians, and key partners. Your work directly supports the mission to empower leukemia patients with knowledge, connection, and support. Responsibilities include: Lead strategic growth of the leukemia community through initiatives that increase patient and caregiver engagement Collaborate with marketing, social, video, and research teams on outreach strategies Track and analyze community metrics to identify opportunities for growth Plan, host, and moderate virtual educational events such as webinars and podcasts Partner with medical experts and video teams to develop easy-to-understand HealthTree University courses Coordinate speaker outreach, event prep, promotion, registration, and follow-up Work with content and video teams to publish recordings and summaries Support and coordinate in-person blood cancer events across the U.S. Develop partnerships with hospitals, advocacy groups, and community leaders Represent the organization at scientific and advocacy conferences Build and maintain relationships with physicians, industry partners, and patient advocates Collaborate cross-functionally to ensure the patient perspective is represented in projects and partnerships Requirements and Qualifications: Licensed healthcare professional (e.g., nurse, dietitian, physical therapist, physician assistant, genetic counselor, or similar) 3+ years of experience in hematology, oncology, medical education, or patient advocacy 1+ years of experience managing or growing a patient community or educational program Excellent communication and relationship-building skills Confident and empathetic event host, moderator, or facilitator Strategic thinker with creativity and initiative Highly organized with strong project management skills Comfortable with technology, virtual event platforms, and digital tools Compassionate, mission-driven mindset Willingness to travel occasionally for conferences and events About the Hiring Company: Our client is dedicated to empowering blood cancer patients through education, community-building, and innovative patient-centered programs. Their mission-driven work helps patients gain clarity, connect with trusted resources, and engage in research that advances cures. They operate with compassion, professionalism, and a commitment to accelerating progress in the leukemia space. Come Join Our Patient Education Team! Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!

STRUCTURAL integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with roughly 4,500 employees working from locations nationwide and in select international markets. STRUCTURAL is the open shop contracting business line of Structural Group. We are currently recruiting for a Senior Construction Project Manager to be based in our Salt Lake City office. As a Senior Project Manager for STRUCTURAL, you will be responsible for managing complex Industrial construction projects that make our nation's structures stronger and last longer. The successful candidate will also be responsible for: Managing self-performed complex repair and restoration projects Managing front end phases of restoration projects including investigative and engineering phases as well as supporting the development of cost estimates and proposals for subsequent construction phases. Preparing contracts and negotiating revisions while working with internal contracts teams as needed Developing and managing schedules in collaboration with field leadership Maintaining profit & loss responsibility as well as other project financials including projections, etc. Providing strong leadership, mentorship and supervision to Project Managers, Field Managers, Project Engineers, and subcontractors Working closely with in-house Estimators and Sales teams to assist in reviewing bids and developing proposals. Evaluating risk and loss exposure on projects managed Developing and maintaining strong customer relationships Demonstrating dedication to safety and quality control on all projects Travel expectation is 25-50% Preference will be given to candidates who meet the following criteria for this exciting position: Bachelors in Construction Management, Civil/Structural Engineering or related field of study 10+ years of relevant experience within the industrial construction and/or restoration industry Demonstrated capability to successfully manage construction projects up to roughly $5 Million-$15 Million in contract value. Previous experience managing projects that include structural concrete repair. Proven knowledge of computer-based programs including Microsoft Office as well as project management and forecasting tools Strong leadership skills to effectively train and mentor others. Our ideal Senior Project Manager candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; can set goals and expectations while holding others accountable; can encourage and mentor others; is approachable, empathetic, and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships. STRUCTURAL is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.

If you find meaning and purpose in turning ideas into finished results, thrive in creating structure out of complexity, and enjoy seeing projects through from start to finish, then we can't wait to have you join us! About You We are looking for a seasoned project leader who can partner with our leadership team to take initiatives from concept to completion. If you: Can manage multiple priorities without letting details slip Thrive in a fast-paced environment and adapt quickly to changes Enjoy creating project plans and holding yourself (and others) accountable to deadlines Can rally a team around a goal and keep momentum going until it's done Find creative solutions when obstacles arise Can independently own and deliver projects with minimal oversight Value clear communication and follow-through Want to grow and take on increasing responsibility over time …then you may be the ideal candidate for our team. About the Position - Project Manager We are looking for an experienced project manager to take charge of initiatives across the company, ensuring projects are well-defined, executed efficiently, and completed on time. You will work closely with leadership, department heads, and team members to move important initiatives forward, remove roadblocks, and ensure successful outcomes. This is a full-time position (40 hours/week), working from our Alpine, Utah office. We have a beautiful office and incredible mountain views. While this is an in-office role, there is occasional flexibility to work remotely in special circumstances. Work hours are 8 am to 5 pm with a 1-hour lunch break. Key Responsibilities Plan, execute, and finalize projects according to deadlines and budgets Define project scope, goals, deliverables, and success metrics in collaboration with stakeholders Develop detailed project plans, track progress, and adjust when necessary Coordinate internal resources and communicate with external partners/vendors Proactively identify and address potential issues or roadblocks Maintain clear communication with all stakeholders throughout the project lifecycle Ensure tasks are completed accurately, on time, and aligned with company goals Organize and lead project meetings, keeping agendas and follow-up actions clear Document project outcomes, lessons learned, and recommendations for improvement Required Experience & Skills Bachelor's degree 7+ years of proven project management experience, ideally in a fast-paced or high-growth environment Demonstrated ability to manage multiple complex projects simultaneously Strong organizational and time management skills Excellent written and verbal communication skills Proficiency in project management tools (Asana, Trello, Monday.com, or similar) Ability to work independently and take initiative Proven track record of delivering projects on time, on budget, and within scope

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients: + Assess the market need and competitive landscape + Know precisely which drugs to prioritize in their portfolio + Find out where the launch difficulties will be-before they're difficulties + Track and improve market access post-launch By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don't just deliver information and insights. We deliver answers you can act on. **About The Role:** As a Norstella RWD Engagement Manager, you will lead the day to day execution of a client project to help clients achieve their goals. You'll work directly with clients and take ownership of the overall project and its end products while guiding and coordinating individual team members. You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships, and creating a true followership. In a collaborative team setting, you'll work closely with others but also autonomously with little direction. Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance. Project work typically includes understanding client objectives, refining data to meet specific clinical specifications, developing insights for presentation, and coordinating across other client projects to ensure a coordinated program effort. You will ensure client objectives have been achieved and facilitate a successful hand-off to our client support teams. Key responsibilities include: + Lead the day to day execution of a client project while guiding individual team members. Serve as the main client point of contact for strategic project engagements and internal team lead. Address client questions independently and provide subject matter perspective regardless of project scope. You will take ownership of the overall project and it end products. + Partner with internal Norstella resources to support implementation opportunities across the Norstella family of companies. + Exhibit a client-first mentality with responsiveness, updates on market events, and facilitate discussions at end of projects to support opportunity for follow-on work discussions. + Adhere to Norstella standards regarding engagement management, project delivery, and team collaborations. + Maintain and update client and project documentation. + All other duties, as assigned. **Required Experience:** + 5-6 years of experience in life sciences strategy consulting AND program management, with an emphasis in Real World Data Strategy or similar roles within biopharmaceutical / pharmaceutical commercialization + Demonstrated ability to manage multiple workstreams / teams at one time & create complete, "client-ready" deliverables with creative analyses for partner review + Demonstrated deep understanding and breadth of experiences across the market access and real world data landscape. + Experience in mentorship & development of junior managers & associates + Comprehensive understanding of life science and pharmaceutical engagement strategies and tactics, acting as a thought partner to clients + Significant experience with data analytics and quantitative models to support strategic client engagements + Strong team player, ability to work with cross-functional staff, but able to work autonomously with little direction. **The guiding principles for success at Norstella:** + Bold, Passionate, Mission-First + Integrity, Truth, Reality + Kindness, Empathy, Grace + Resilience, Mettle, Perseverance + Humility, Gratitude, Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Open Vacation Policy & Company Holidays _The expected base salary for this position ranges from $165,000 to $185,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The TPRM Manager will lead the overall governance related to onboarding third-party vendors, monitoring their performance and compliance, tracking issues, and managing their termination. This role also involves supervising and leading a team of associates who are responsible for these day-to-day operations. This position entails building strong working relationships with Risk Groups, the Legal Department, Vendor Service Owners (VSOs), Sourcing, and other internal risk management and assurance partners. Reporting to the Third-Party Risk Senior Manager in Enterprise Risk Management, the TPRM Manager may also collaborate with other teams on specific projects. Primary Duties and Responsibilities * Identify, measure, and report operational and Third-Party Risk Management risks * Support management of third-party risk onboarding and due diligence by ensuring appropriate risk assessments are completed * Supervise a team of associates responsible for day-to-day operations related to vendor onboarding, due diligence, contract management, ongoing monitoring, and terminations. * Support Vendor Service Owners with due diligence documentation and evaluation of third-party relationships. * Execute issue management end-to-end activities (issue identification, prioritization, assignment, remediation, closure) for matters pertaining to third parties * Ensure adequate, appropriate, and current third-party risk documentation is maintained in the Third-Party Risk Management Software System * Leverage the Third-Party Risk Management Software System as the system of record and as a reporting tool to analyze vendors for risk analysis * Consult with business leaders to effectively manage change when required * Provide risk oversight for process improvement projects, as needed. * Liaise with senior management and Third-Party Risk Management stakeholders. * Develop and oversee ongoing monitoring activities in alignment with TPRM policy. * Provide subject matter expertise on various components of Third-Party Risk Management. * Assist in developing and facilitating training materials for the Third-Party Risk Management program. * Collaborate with other risk functions to support and advise in the development and implementation of risk mitigation controls. * Conduct quality control reviews on data and submissions by stakeholders. * Assist in creating and documenting procedures for departmental processes. * Maintain policies and governance documents related to the Third-Party Risk Management program. * Monitor and assess the effectiveness of inter-dependent risk and related program policies, procedures, processes, systems, and internal controls. * Prepare reports and communicate risk findings and recommendations to senior management and stakeholders. * Review contracts to ensure inclusion of required terms and conditions. * Work with management and stakeholders to ensure proper vendor termination procedures are in place and enforced. * Continuously refine the Third-Party Risk Management Program in response to emerging trends and evolving industry best practices and regulatory requirements. * Perform other duties as assigned. Experience and Educational Requirements Must have a minimum of five (5) years of experience in third party risk or other applicable role. Prior experience in Third Party Risk Management, Procurement, or managing supplier relationships preferred. Bachelor's degree required. Experience in coding or programming is a plus. Minimum Skill, Knowledge and Ability Requirements * Strong understanding of risk management principles and practices, particularly with respect to third-party relationships. * Proven management experience with the ability to lead and develop a team. * Proficient in data analysis and capable of interpreting contracts, compliance documentation, and financial statements. * Excellent written and verbal communication skills for reporting findings and collaborating with vendors and internal stakeholders. * Proven ability to identify and mitigate risks and develop effective risk mitigation strategies. * Self-motivated and capable of working independently with strong organizational skills. * Ability to multitask and thrive in a fast-paced environment. * Consistently meets deadlines and delivers results. * Proactive problem solver with sound judgment and critical thinking skills. * Detail-oriented and results-driven. * Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. * Willingness to learn new technology systems or programs. * Experience with flowcharting software. * High ethical standards with the ability to handle sensitive information confidentially. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: The noise level in the work environment is generally quiet. PHYSICAL AND MENTAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: * Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. * Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus. * 75% or more time is spent looking directly at a computer. * Associate is frequently required to stand, walk (or otherwise be mobile). * Ability to deal with stressful situations as they arise. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit ************************************** Full time Salary Range* $100,700 - 155,100 * This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: AmerisourceBergen Services Corporation

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects-reducing chaos and boosting customer satisfaction across industries. We're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners. What will you do Own and manage customer relationships from the point of sale through successful implementation. Ensure the right team (Implementation Manager (IM), POC for migrations, etc.) is available for an implementation based on scope/region. Lead internal handover meetings from sales and flag risks, if any. Lead pre-kick off, kick off calls and weekly cadences with the customer in collaboration with IM. Drive alignment on scope/requirements and business goals/objectives. Prepare and present a project plan based on inputs from all stakeholders. Review solution / account set up and ensure it meets customer's business objectives. Ensure best practices are shared with customers. Hold customers accountable for their deliverables. Proactively identify and communicate risks along with mitigation plans. Organize SteerCo meetings. Be the first point of escalation for the customer. Ensure delivery of signed off scope within agreed timelines. Drive adoption and change management processes. Collaborate with cross functional teams (support, partners, CS, product, engineering, etc) as required. Drive compliance to Implementation methodology/ process for projects executed. Track, report and analyse metrics. Share trends and learnings internally to drive process improvements and efficiencies. You should apply Strong Project, risk and stakeholder management skills. Excellent written and verbal communication skills. Strong collaboration skills. Ability to listen and empathise with customers. Strong organisational and analytical skills along with attention to detail. 10+ years experience in customer-facing roles. Why join us? At Rocketlane, we're all about building a great product and a great place to work. Here's why you'll actually look forward to Mondays: Impact and ownership: You won't just be another cog in the machine; here, you're more like a turbocharged engine part. Bring your ideas, make them happen. Work with the best: We're a team of passionate, quirky, and ridiculously talented people. Come for the work, stay for the memes. Celebrate wins: Whether we're hitting major milestones or celebrating new funding, we like to mix it up. From rap videos to team outings, we believe in celebrating big. Learn and grow: We're all about learning-and we're not just talking about the latest SaaS trends. You'll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it). Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm. That's why we offer flexibility around hours-so you can bring your best energy, whether you're an early bird or a night owl. Pajamas optional (at least outside the office). Best-in-Class Benefits: Comprehensive medical, dental, and vision coverage for full-time employees and their dependents. Industry-first HSA benefits. Flexible Time Off Generous 401(k) match to support your financial future.

Solutionreach is on the hunt for an experienced SaaS Enterprise Implementation Project Manager. This role is responsible for the end-to-end implementation of the Solutionreach platform with Enterprise level customers. You will run projects that entail scoping through go-live and support, coordinating closely with Sales, Customer Success, and communicate with Product to deliver platform outcomes on time and within the scope of SR best practices. This is a hybrid work schedule local to Lehi, Utah. Requirements What you'll be doing in this role: * Own and drive end-to-end implementation projects for enterprise clients, from kickoff to full go live * Lead migration projects from competitor platforms, ensuring smooth data, audience, and campaign transfers * Serve as a strategic partner to customers, helping them translate their business goals into actionable onboarding plans * Prepare and track all formal project correspondence to and from the client and distribute relevant information to management and the project team as applicable * Develop a high-level understanding of SR products and how they are used * Understand contracts and all deliverables to ensure requirements and scope are known and met * Proactively identify risks and issues, manage resolutions to maintain project timelines, and guide clients through risk management and mitigation * Review client complaints/concerns and seek to improve client experience * Work with Client Success to establish value metrics for measurable outcomes * Create, manage, and prioritize Click Up tickets for project deliverables; ensure timely updates are made while working with internal teams to avoid long-term issues * Follow established change control procedures to manage overall project scope * Provide project status to management, the project team, and the client in a variety of different formats including creating dashboards as needed * Facilitate regular project team meetings including meetings with internal team members and client stakeholders to manage expectations throughout the onboarding lifecycle * Collaborate with Product and Engineering teams on feature enablement, integration, and technical problem-solving * Follow up on all action items and outstanding risks in a timely manner * Develop standardized processes for smaller projects, which may not require full project management resources, to ensure successful outcomes for smaller clients * Attend internal and external subject matter meetings as needed What are we looking for? * 5+ years of SaaS project management experience * Bachelor's Degree or equivalent experience * Proven success leading large customer onboarding projects, especially data-driven or API-heavy platforms * Familiarity with customer engagement KPIs, healthcare lifecycle metrics, and onboarding benchmarks * Capable of working under tight deadlines and overseeing multiple projects * Excellent client relations, presentation, organizational, writing, and communication skills, with the ability to influence senior customer and internal stakeholders * Ability to communicate with a broad array of individuals with varying technical aptitudes What will make you stand out? * Experience working in a SaaS organization delivering healthcare technical solutions * MPH and/or PMP certification is a plus What is the selection process? * A phone call with the Manager of Talent Acquisition * An interview with the Director of Enterprise Customer Success * An interview with our VP of Customer Success and Customer Care Solutionreach, Inc. is an equal opportunity employer and E-verify participant. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Cart industries. Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rentals, accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,500+ dealers across North America with the tools and technology they need to manage their dealerships. The Manager, Implementation reports to the Sr. Manager, Implementation and is responsible for leading a team of Data Extraction Specialists and Project Managers who oversee end-to-end customer onboarding and product deployment. This role ensures successful delivery of SaaS solutions through strategic planning, execution, and continuous improvement of implementation processes. The Manager plays a key role in driving customer satisfaction, retention, and operational excellence. What you'll do: Lead and develop a high-performing implementation team, fostering a culture of accountability, collaboration, and continuous improvement. Own all aspects of people management including hiring, onboarding, coaching, performance reviews, and career development. Oversee the execution of customer implementations, ensuring timely delivery, quality outcomes, and alignment with client expectations. Collaborate cross-functionally with Sales, Product, Support and other key stakeholders to ensure seamless handoffs and client readiness. Manage escalations and complex client scenarios with professionalism and strategic problem-solving. Monitor and report on key performance indicators (KPIs) including implementation timelines, customer satisfaction, and retention metrics. Identify process gaps and lead initiatives to improve implementation efficiency and scalability. Contribute to strategic planning and resource allocation to support growth and evolving customer needs. What you should have: Qualifications: Minimum of 5+ years of experience in SaaS implementation, customer success, or project management. 3+ years of leadership experience, including managing remote teams and driving performance. Proven track record of successful client onboarding and retention in a SaaS environment. Hands-on experience with Certinia or similar platforms, including PSA or ERP implementations. Strong communication and interpersonal skills, with the ability to influence and collaborate across teams. Experience managing escalations and navigating complex customer relationships with empathy and professionalism. Familiarity with SaaS platforms, implementation methodologies, and customer lifecycle management. Proficiency in project management tools (e.g., Asana, Jira, Smartsheet) and CRM systems (e.g., Salesforce). Bachelor's degree in Business, Technology, or a related field; PMP or similar certification is a plus. Inclusion and Diversity at Lightspeed: At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact. Equal Employment Opportunity Statement: Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category. Important Note: Applicants must be authorized to work in the U.S. Ready to apply? Take the next step in your career-apply today and join a team where your skills will make an impact!

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Product Delivery Overview This is a customer-focused technical product specialist who provides pre-sales solution consulting to prospective customers and implementation guidance to customers that have chosen the Finicity API. In this role, you will collaborate with the Finicity Sales and Business Development teams to discover technical needs and communicate appropriate API services to meet these requirements. You will serve in a consultative fashion throughout the customer analysis, validation testing and on boarding processes to ensure successful customer outcomes. Responsibilities * Provide pre-sales assistance for sales opportunities to prospective partners and customers (New Services), including installations, troubleshooting and training of our API Services. * Lead technical discussions to remove technical roadblocks and define API solution options * Act as an interface between our Sales/Business Development teams and internal customer support and development teams to resolve outstanding prospect and customer issues * Develop and perform product demonstrations and technical presentations via webinars or meetings * Work closely with customers in the design and implementation/integration of our API * Work to understand our prospects and customers technical business drivers and how to map these to our API * Work with our API product teams to outline customer requirements All About You * Previous experience in a sales engineering, implementation consultant, onboarding specialist or any combination of roles in which you worked with customers on installations, troubleshooting and training of API or similar technical services * A degree, college coursework or a combination of relevant work experience and training from which you gained a solid understanding of web applications and architectures * Ability to understand, apply and communicate platform and API features and capabilities, as well as understand web services technologies in a SaaS environment * Ability to quickly identify and recommend practical guidance during technical Q&A sessions * Strong written and verbal communication skills, including the ability to communicate professionally in a highly technical environment * Able to travel once a quarter for customer consultations Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard's security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Salt Lake City, Utah: $103,000 - $165,000 USD

SummaryJob Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us. Position Overview: We are a global business within BD Medical, dedicated to delivering quality and innovative solutions in Advanced Access Devices (AAD). The business is committed to maintaining its accelerated growth through portfolio diversification, differentiated offerings and geographic / market expansions, while maintaining the profitability of the core product lines. We manage a healthy portfolio of programs ranging from incremental innovation to disruptive & breakthrough opportunities enabling medication delivery solutions. Our project managers have passion for bringing new technical solutions to market to meet serious unmet clinical needs, have strong records of professional achievement, and have the capacity and desire for continuous development and growth. We strive to provide each individual with opportunities to develop skills, gain and share knowledge, understand and deliver what our customers want and build a rewarding and fulfilling career. Responsibilities: This high visibility position will be responsible for leading and motivating a large scale cross functional NPD team of high complexity within the AAD Platform within the Business Group of MDS. Complete understanding of a wide application of project management principles, theories, and concepts. Including but not limited, customer scope requirements, work breakdown structures, risk management, integrated business plans, and product requirements. Delivers projects on-time through predictable and transparent execution. Serving as an agile problem solver, master negotiator, motivational coach, product development process expert, prudent risk taker, and team champion. Influences solutions and works to resolve business and/or technical problems at all levels of the organization. A strong, influential communicator who implements the strategic and technical direction for the project/program team. Finds and creates new avenues of excellence. Self-starting and will take action without prompting or direction from others to solve problems. Demonstrates a working knowledge of business, market growth drivers and trends, influences business case development. Has a thorough understanding of all functional work streams in a phase gate process and a vision of an integrated project plan. Collaborate with cross-functional teams to ensure timely delivery, review and approvals via multiple regional registrations in addition to other conflicting/dependent programs. Responsible for the execution, quality, and results of the projects and the success of the resulting products for the business or in the market. Interact with functional managers and business leaders to communicate critical project risks, mitigations, questions and/or challenges. Define program resource needs and negotiate program resourcing plans. Work with functional leaders to ensure the appropriate core team resources are committed to the program and contribute to the required performance levels. Mentor, coach and challenge core team members, functional leaders and business leaders regarding functional and cross functional strategies and approaches to improve program development outcomes. Analyze development situations and data with in-depth evaluation of multiple factors. Influence solutions to business or technical problems. Communicate and implement the strategic and technical direction for the project/program teams. Position requirements: BS degree in Mechanical Engineering, Materials Science & Engineering, Biomedical Engineering, or a closely related engineering degree is required. At least 10 years relevant experience in product development and design, with at least 3-5 years product development and design experience in medical devices/products (Class II). Minimum of 5 years project management experience. Successful track record of commercializing Class II and III new medical device products in the market. Knowledge of global regulatory (FDA, Anvisa, NMPA, MDR) and quality requirements (ISO, GB, JISC etc.) Excellent interpersonal, communication, presentation and influencing skills. Position Preferences: An advanced degree in an engineering discipline or MBA Project Management Professional (PMP) Certified A six-sigma design and development background Experience with advanced access devices At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why Join Us? A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place. To learn more about BD visit ********************** Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics. Required Skills Optional Skills . Primary Work LocationUSA UT - Salt Lake City BASAdditional LocationsUSA UT - SandyWork Shift

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms. Pay rate for day shift is up to $90k and night shift is up to $100k. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally. KEY RESPONSIBILITIES: Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments. Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV Pay Range$80,000-$100,000 USD

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms. Pay rate for day shift is up to $90k and night shift is up to $100k. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally. KEY RESPONSIBILITIES: Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments. Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV Pay Range$80,000-$100,000 USD

Full-time Description Solutionreach is on the hunt for an experienced SaaS Enterprise Implementation Project Manager. This role is responsible for the end-to-end implementation of the Solutionreach platform with Enterprise level customers. You will run projects that entail scoping through go-live and support, coordinating closely with Sales, Customer Success, and communicate with Product to deliver platform outcomes on time and within the scope of SR best practices. This is a hybrid work schedule local to Lehi, Utah. Requirements What you'll be doing in this role: Own and drive end-to-end implementation projects for enterprise clients, from kickoff to full go live Lead migration projects from competitor platforms, ensuring smooth data, audience, and campaign transfers Serve as a strategic partner to customers, helping them translate their business goals into actionable onboarding plans Prepare and track all formal project correspondence to and from the client and distribute relevant information to management and the project team as applicable Develop a high-level understanding of SR products and how they are used Understand contracts and all deliverables to ensure requirements and scope are known and met Proactively identify risks and issues, manage resolutions to maintain project timelines, and guide clients through risk management and mitigation Review client complaints/concerns and seek to improve client experience Work with Client Success to establish value metrics for measurable outcomes Create, manage, and prioritize Click Up tickets for project deliverables; ensure timely updates are made while working with internal teams to avoid long-term issues Follow established change control procedures to manage overall project scope Provide project status to management, the project team, and the client in a variety of different formats including creating dashboards as needed Facilitate regular project team meetings including meetings with internal team members and client stakeholders to manage expectations throughout the onboarding lifecycle Collaborate with Product and Engineering teams on feature enablement, integration, and technical problem-solving Follow up on all action items and outstanding risks in a timely manner Develop standardized processes for smaller projects, which may not require full project management resources, to ensure successful outcomes for smaller clients Attend internal and external subject matter meetings as needed What are we looking for? 5+ years of SaaS project management experience Bachelor's Degree or equivalent experience Proven success leading large customer onboarding projects, especially data-driven or API-heavy platforms Familiarity with customer engagement KPIs, healthcare lifecycle metrics, and onboarding benchmarks Capable of working under tight deadlines and overseeing multiple projects Excellent client relations, presentation, organizational, writing, and communication skills, with the ability to influence senior customer and internal stakeholders Ability to communicate with a broad array of individuals with varying technical aptitudes What will make you stand out? Experience working in a SaaS organization delivering healthcare technical solutions MPH and/or PMP certification is a plus What is the selection process? A phone call with the Manager of Talent Acquisition An interview with the Director of Enterprise Customer Success An interview with our VP of Customer Success and Customer Care Solutionreach, Inc. is an equal opportunity employer and E-verify participant. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level

**Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Manager, Product Delivery Overview This is a customer-focused technical product specialist who provides pre-sales solution consulting to prospective customers and implementation guidance to customers that have chosen the Finicity API. In this role, you will collaborate with the Finicity Sales and Business Development teams to discover technical needs and communicate appropriate API services to meet these requirements. You will serve in a consultative fashion throughout the customer analysis, validation testing and on boarding processes to ensure successful customer outcomes. Responsibilities - Provide pre-sales assistance for sales opportunities to prospective partners and customers (New Services), including installations, troubleshooting and training of our API Services. - Lead technical discussions to remove technical roadblocks and define API solution options - Act as an interface between our Sales/Business Development teams and internal customer support and development teams to resolve outstanding prospect and customer issues - Develop and perform product demonstrations and technical presentations via webinars or meetings - Work closely with customers in the design and implementation/integration of our API - Work to understand our prospects and customers technical business drivers and how to map these to our API - Work with our API product teams to outline customer requirements All About You - Previous experience in a sales engineering, implementation consultant, onboarding specialist or any combination of roles in which you worked with customers on installations, troubleshooting and training of API or similar technical services - A degree, college coursework or a combination of relevant work experience and training from which you gained a solid understanding of web applications and architectures - Ability to understand, apply and communicate platform and API features and capabilities, as well as understand web services technologies in a SaaS environment - Ability to quickly identify and recommend practical guidance during technical Q&A sessions - Strong written and verbal communication skills, including the ability to communicate professionally in a highly technical environment - Able to travel once a quarter for customer consultations Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Salt Lake City, Utah: $103,000 - $165,000 USD

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms. Pay rate for day shift is up to $90k and night shift is up to $100k. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally. KEY RESPONSIBILITIES: Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments. Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV Pay Range$80,000-$100,000 USD

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly skilled and hands-on Data Center Repair Manager (Breakfix) to oversee and support hardware repair and troubleshooting operations within our data center environments. This role requires deep technical expertise in diagnosing and resolving hardware and network issues, executing repairs, and leading a team of technicians in delivering high-quality, SLA-driven support. The ideal candidate will be proficient in using Command Line Interfaces (CLI) for diagnostics, managing escalations, and ensuring the consistent delivery of breakfix services across a range of server, storage, and network hardware platforms. Pay rate for day shift is up to $90k and night shift is up to $100k. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally. KEY RESPONSIBILITIES: Lead breakfix operations across server, storage, and network hardware platforms, ensuring timely and effective resolution of hardware failures. Perform advanced diagnostics using CLI tools (e.g., Cisco IOS, NX-OS, Linux shell) to identify and resolve system and network issues. Oversee physical hardware repair, including component-level replacements (e.g., drives, memory, NICs, PSUs, fans, motherboards). Troubleshoot Layer 1-3 network issues, including port failures, link flaps, and misconfigurations. Coordinate with OEM vendors for RMA processes, part replacements, and warranty claims. Maintain and update documentation for incident resolution, root cause analysis, and repair procedures. Manage ticket queues and ensure SLA adherence through effective prioritization and escalation. Provide technical leadership and mentorship to junior technicians, ensuring adherence to best practices and safety protocols. Collaborate with cross-functional teams to support infrastructure upgrades, migrations, and maintenance windows. Ensure compliance with MOPs and CMOPs, and contribute to their development and continuous improvement. ESSENTIAL CRITERIA: Associate degree or higher in a technical discipline or equivalent hands-on experience in data center operations or IT support. 5+ years of experience in breakfix support, hardware diagnostics, and repair in enterprise environments. Strong proficiency with CLI-based tools and environments (e.g., Cisco CLI, Linux/Unix shell, iDRAC, iLO). Demonstrated experience in troubleshooting and repairing server, storage, and network hardware. Familiarity with network protocols and tools (e.g., ping, traceroute, netstat, SNMP, syslog). Excellent problem-solving skills and ability to work under pressure in high-availability environments. Strong communication and leadership skills with a customer-focused mindset. Valid driver's license and ability to travel between data center sites as needed. DESIRABLE CRITERIA: Industry certifications such as CompTIA Server+, Cisco CCNA, Dell EMC, or equivalent vendor-specific credentials. Experience with ticketing systems (e.g., ServiceNow, Remedy) and asset management platforms. Familiarity with scripting for automation (e.g., Bash, Python) is a plus. Experience working in a 24/7 operational environment with on-call responsibilities. PHYSICAL REQUIREMENTS: Ability to frequently exert force equivalent to lifting up to approximately 50 pounds and occasionally up to 100 pounds. Clarity of vision at 20 inches or less and more than 20 inches, and ability to adjust focus. Three-dimensional vision, ability to judge distances and spatial relationships. Ability to identify colors and give and receive information through speaking and listening skills. Regular requirements to sit, use hands and fingers, handle objects, tools, or controls; and reach with hands and arms. Frequent need to stand and walk; occasional need to climb, balance, stoop, kneel, crouch, or bend. EOS BENEFITS: At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes: Health, Vision, and Dental Insurance starting the 1st of the month after your start date. Meals, snacks, drinks, and desserts provided 10 Days of Paid Time Off (PTO) annually 12 Paid Holidays 6 Sick Days (available after 90 days of employment) 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment) The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. #NAMERHV Pay Range$80,000-$100,000 USD