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Department manager jobs in Matthews, NC

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  • Merchandise Manager

    Carowinds 4.2company rating

    Department manager job in Marvin, NC

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $26k-44k yearly est. Auto-Apply 8d ago
  • Franchise Support Manager

    Restopros Restoration

    Department manager job in Charlotte, NC

    Job Title: Franchise Success Manager Schedule: Full-time, 8 hours Monday - Friday Reports to: VP of Operations The Franchise Success Manager (FSM) provides operational support to franchise locations, assisting with both day-to-day operations and long-term strategic planning. This role serves as a key link between the franchisees and the executive team, communicating progress, identifying opportunities for improvement, and delivering feedback to strengthen the overall franchise system. Responsibilities: Operational Excellence & Compliance • Serve as the primary point of contact for improving franchise KPIs, operational efficiency, and adherence to brand standards. • Conduct site visits to assess compliance, deliver operational training, and communicate guidance for improvement. • Document findings from visits, including compliance adherence, opportunities for improvement, and recommended corrective actions. • Identify root causes of operational challenges and implement solutions through action plans, business reviews, and targeted coaching. • Ensure integrity and accuracy in reporting territory performance metrics and operational outcomes. • Maintain seamless productivity while traveling, managing work effectively across multiple time zones and environments. Financial Performance & Unit Economics • Analyze franchise and territory-level P&L statements to assess financial health and identify improvement opportunities. • Partner with franchisees to strengthen profitability and optimize business operations. • Focus on improving unit economics through data-driven insights and financial coaching. • Provide strategic guidance on market conditions, operational performance, and revenue growth opportunities. Franchise Relations & Leadership • Build and maintain strong, productive relationships with franchisees and their teams, fostering collaboration and trust. • Coach and inspire franchise owners to actively engage in brand initiatives and company-wide programs. • Lead and support a team of Franchise Business Coaches to ensure consistent communication, accountability, and execution across the network. • Serve as a liaison between franchisees and corporate leadership, aligning field operations with company objectives. Strategic Planning & Execution • Guide franchisees in developing, implementing, and maintaining effective business plans tailored to their local markets. • Support ongoing execution and follow-up to ensure long-term success and profitability. • Utilize project management best practices to deliver initiatives on time and within scope, meeting or exceeding performance targets. o Demonstrate strong analytical and problem-solving skills to identify key issues, drive root-cause solutions, and influence meaningful change.Skills and Abilities: • Strong financial, analytical, and data management capabilities with a results-driven mindset. • Excellent written and verbal communication skills with proven ability to influence, train, and consult effectively. • Demonstrated success in driving performance within the franchise industry, with strong relationship-building and accountability skills. • Highly organized and self-motivated, able to manage multiple priorities and meet deadlines with exceptional follow-through. • Skilled in time management, problem solving, and exceeding performance goals. • Proficient in Microsoft Office Suite and related business software. • A proven ability to analyze data, identify trends, and implement effective strategies Education and Experience: • Degree in a related field or equivalent professional experience (preferred). • 2-3 years of experience in Business leadership, operations management, or related field. • Minimum of 2 years of experience in the restoration industry. • Corporate-level operations and sales support experience strongly preferred. • Previous experience owning or managing a franchise is a plus. • 3+ years' experience in Sales, Lead Generation or Business Development (Preferred) • Experience with CRM and field data collection tools (Preferred)
    $63k-105k yearly est. 1d ago
  • Store Manager

    Tommy Bahama

    Department manager job in Charlotte, NC

    The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude
    $35k-58k yearly est. 5d ago
  • Store Manager | Charlotte, NC

    David Yurman 4.6company rating

    Department manager job in Charlotte, NC

    The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
    $31k-40k yearly est. 1d ago
  • Retail Store Manager

    Julie's Boutique 4.4company rating

    Department manager job in Gastonia, NC

    Julie's Boutqiue is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique. Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays. Job Requirements: Leadership: • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills • Assists in acting as a liaison between all Boutique Managers, District Team Leader, Human Resources and Boutique Operations Director. People/Talent: • Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales • Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices • Actively establishes open, candid and trusting professional relationships with their team members • Maintains a high degree of personal integrity and inspires a team with the same values Guest Experience: • Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication • Prepares the team to balance our guest experience with necessary operational tasks Visual Merchandising: • Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering • Demonstrates a passion for fashion by understanding trends Operations: • Understands and enforces all company policies and procedures in a fair and consistent manner • Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential • Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique • Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory Qualifications • Minimum 2-3 years of experience managing a specialty retail store • Demonstrates leadership and integrity with experience managing a staff of boutique team members • Excellent verbal and written communication skills • Strong merchandising and visual skills • Excellent organization skills; able to plan and execute tasks efficiently • Proactive and creative problem solving ability • Flexible and adaptable • Ability to multi-task and balance multiple priorities • Proficient computer skills in Microsoft Word, Excel and Outlook • Ability to work most Saturdays and occasional holidays please contact through Linkedin Employment Type Full-time Position 40 hours 401K BENEFITS HEALTH INSURANCE CO-PAY Vacation Pay Holiday Pay Above regional competitive boutique pay $$$ We can't wait to have you join our family ! why wait ...apply today ! Sorry no store walk ins please - apply through Linkedin.
    $32k-42k yearly est. 2d ago
  • Visual Merchandising Manager

    Signet Us Holdings

    Department manager job in Charlotte, NC

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? We're seeking a Visual Merchandising Manager to lead the strategy, design, and execution of in‑store presentations that elevate the customer experience and reinforce our brand vision. This role partners across Merchandising, Marketing, Store Planning, and Purchasing to ensure cohesive, trend‑forward merchandising that drives results. Key Responsibilities: Develop and implement visual merchandising strategies aligned with product assortments and brand initiatives. Act as a resource to stores, providing guidance on merchandising philosophy, techniques, and solutions. Analyze performance and industry trends to identify opportunities and propose innovative concepts. Source and translate market trends into actionable in‑store enhancements; attend trade shows and competitive shops. Collaborate with Marketing to create cohesive branding collateral for in‑store and event presentations. Partner with Store Planning and Purchasing on new store prototypes, fixture designs, and vendor sourcing. Oversee design, development, and validation of visual collateral; manage vendor relationships and negotiation. Lead seasonal décor direction, creative calendars, and presentations to cross‑functional teams. Support special events, grand openings, and Field Operations with visual merchandising expertise. Ensure timely communication of standards and programs to management and store personnel. Qualifications: Bachelor's degree in Visual Merchandising, Design, Marketing, or related field preferred. 5+ years of experience in visual merchandising or retail design. Strong trend awareness and ability to translate brand vision into compelling customer experiences. Excellent collaboration, communication, and project management skills. Vendor management and negotiation expertise. Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $72k-110k yearly est. Auto-Apply 6d ago
  • Co-Manager II

    Guess?, Inc. 4.6company rating

    Department manager job in Charlotte, NC

    The Co-Manager is responsible for selling floor leadership with the overall goal of customer satisfaction. They act as second in command, assisting the Store Manager in the overall running of an individual store. Reports To: Store Manager Supervises: Assists Store Manager with key holders and all store associates Essential Functions People Development * Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning. * Training Completion: Ensure all associates complete training per company guidelines. * Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience. Customer Experience * Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team. * Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom. Drive Sales & Profitability * Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. * Strategic Execution: Create and execute strategies to maximize store sales and control expenses. Operational Effectiveness * Payroll Management: Meet all payroll expectations. * Loss Prevention: Control company assets by meeting all loss prevention measures. * Policy Compliance: Execute and comply with all company policies and procedures. Additional Responsibilities * Decision Making: Use sound judgment when making decisions. * Communication: Maintain excellent communication skills. * Integrity & Respect: Act with integrity and respect. * Adaptability: Adapt to changes required by the business. * Multitasking: Ability to handle multiple tasks simultaneously. * Additional Duties: Assume and complete other duties as assigned by the supervisor. Job Requirements * Minimum two years of managerial experience with a proven track record for driving sales and profit results, and training and developing a team of individuals. * Proficiency in personal computer use and detailed report analysis. * High school education or equivalent preferred. * Ability to perform heavy lifting in excess of 30 pounds. * Ability to stand for a minimum of eight hours during scheduled shifts.
    $136k-208k yearly est. 15d ago
  • Parts Manager

    Infiniti of Charlotte 4.4company rating

    Department manager job in Matthews, NC

    Infiniti of Charlotte is currently seeking a highly motivated and experienced Parts Manager to join our team in the Charlotte, North Carolina area. This is a full-time position with a base salary plus a commission structure in the auto industry. As a Parts Manager, you will oversee the purchasing, inventory management, sales, and profitability of the parts department. This role is an individual contributor position and requires a strong leader who can effectively manage a team and drive results. COMPENSATION & BENEFITS: The compensation for this position is $70,000 to $110,000 per year, paid semi-monthly. In addition to a competitive salary, we also offer a comprehensive benefits package including health insurance, 401(k) with company match, paid time off, and opportunities for advancement within the company. RESPONSIBILITIES: - Oversee the day-to-day operations of the parts department, including purchasing, inventory management, sales, and profitability - Establish and maintain relationships with vendors and negotiate pricing and terms to ensure the best value for the company - Develop and implement strategies to increase parts sales and profitability - Monitor and analyze sales and inventory data to identify trends and make informed purchasing decisions - Train and mentor parts department staff to provide excellent customer service and achieve sales goals - Ensure proper inventory levels and efficient stocking practices to meet the needs of the service department and retail customers - Maintain a clean and organized parts department in accordance with company standards - Collaborate with other department managers to identify opportunities for cross-selling and improving overall business performance - Develop and enforce policies and procedures for the parts department to ensure compliance with company and industry standards - Manage and resolve customer inquiries and complaints in a timely and professional manner - Regularly review and update pricing strategies to remain competitive in the market - Monitor and maintain accurate parts and labor sales records for reporting and analysis purposes REQUIREMENTS: - High school diploma or equivalent, some college coursework or degree preferred - 3-5 years of experience in an automotive parts management role - Strong leadership and team management skills - Proficiency in inventory management and purchasing - Excellent customer service and communication skills - Knowledge of automotive parts and industry trends - Ability to analyze data and make informed business decisions - Proficient in Microsoft Office and inventory management software - Must be able to work flexible hours, including weekends and holidays if needed EEOC STATEMENT: Mills Auto Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment and welcome applicants of all backgrounds to apply.
    $70k-110k yearly Auto-Apply 60d+ ago
  • Manager, HELOC Optimization and Support

    Figure 4.5company rating

    Department manager job in Charlotte, NC

    Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role As the Manager, HELOC Optimization and Support working in a fast-paced environment, you will perform multiple duties while in this role, which include Loan Restructuring, Loan Placement and Ensuring Salability of funded loans. You will utilize your various skills in guideline knowledge, capital markets insight and the ability to provide clear and concise feedback to credit and risk to place denials and improve Figure guidelines based on observations and reportable data. What You'll Do * Identify and address loan denials and work towards resolution to fund loans within set parameters and established guidelines. * Work directly with the borrower and operations team to ensure the restructured loan is successfully delivered to our borrower, and terms are agreed upon * Work closely with credit and capital markets daily, providing feedback on credit and loan opportunities for the expansion of automated processes. * Identify areas of customer improvement and the overall UI. * Develop an understanding of what is needed to create a great client experience with borrowers and partners. * Provide direct feedback to management on findings during file reviews. * Evaluate program results and optimize as needed with management, * Improve overall application conversion from app start to fund. What We Look For * Bachelor's Degree and 2 years of proven sales experience in the mortgage industry as a licensed loan officer * NMLS licensing is required. * Knowledge of Agency and non-agency HELOC and DSCR guidelines (Jumbo a plus) * Excellent oral and written communication skills * Works well under pressure and requires minimal supervision to perform basic job functions Salary * Compensation Range: $97,680-$122,100/yr * 25% annual bonus target, paid quarterly * Company equity in the form of RSUs * This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits * Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans * Company HSA, FSA, Dependent Care, 401k, and commuter benefits * Employer-funded life and disability insurance coverage * 11 Observed Holidays & PTO plan * Up to 12 weeks paid family leave * Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $97.7k-122.1k yearly Auto-Apply 4d ago
  • Visual Merchandising Manager

    Diamonds Direct 3.9company rating

    Department manager job in Charlotte, NC

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? We're seeking a Visual Merchandising Manager to lead the strategy, design, and execution of in‑store presentations that elevate the customer experience and reinforce our brand vision. This role partners across Merchandising, Marketing, Store Planning, and Purchasing to ensure cohesive, trend‑forward merchandising that drives results. Key Responsibilities: Develop and implement visual merchandising strategies aligned with product assortments and brand initiatives. Act as a resource to stores, providing guidance on merchandising philosophy, techniques, and solutions. Analyze performance and industry trends to identify opportunities and propose innovative concepts. Source and translate market trends into actionable in‑store enhancements; attend trade shows and competitive shops. Collaborate with Marketing to create cohesive branding collateral for in‑store and event presentations. Partner with Store Planning and Purchasing on new store prototypes, fixture designs, and vendor sourcing. Oversee design, development, and validation of visual collateral; manage vendor relationships and negotiation. Lead seasonal décor direction, creative calendars, and presentations to cross‑functional teams. Support special events, grand openings, and Field Operations with visual merchandising expertise. Ensure timely communication of standards and programs to management and store personnel. Qualifications: Bachelor's degree in Visual Merchandising, Design, Marketing, or related field preferred. 5+ years of experience in visual merchandising or retail design. Strong trend awareness and ability to translate brand vision into compelling customer experiences. Excellent collaboration, communication, and project management skills. Vendor management and negotiation expertise. Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $65k-87k yearly est. Auto-Apply 28d ago
  • Assistant Manager, RN, Emergency Department

    Caromont Health 4.2company rating

    Department manager job in Mount Holly, NC

    Sign-on Bonus up to $13,000 based on experience for full-time employment Assistant Manager # Mt Holly Emergency Department CaroMont Health#s mission: To provide compassionate, exceptional, and highly reliable care. CaroMont Heath#s vision: To be the community#s most trusted healthcare partner. The values of our organization are what we believe and how we behave. # They are the way we support each other and our patients, they are the basis for our decisions, and they are the way we hold ourselves and each other accountable. ## Registered Nurse (RN) will work at the CaroMont Health Mt#Holly Emergency Department location. # Render professional nursing care to a group of assigned patients at assigned hospital. # Collaborate with the medical staff and other members of the healthcare team to provide quality patient care. # Perform all#activities in accordance with approved policies and guidelines. Supervises and delegates appropriate duties to#ancillary personnel. ### Availability: 36 hours per week Shifts: 7:00pm-7:30am Benefits: Full Time / Includes 403b Qualifications:### Current Registered Nurse#(RN) license to practice in NC (NC#licensure#or multi-state (compact) license). BSN preferred; professional nursing certification preferred. # Two years progressive nursing experience in an acute hospital with demonstrated leadership skills. ED experience or 1 year of Critical Care experience strongly preferred. Registered Nurse (RN) must meet general hospital and departmental competency requirements. Current technical certificates such as Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), NIH Stroke Scale Certification, Neonatal Resuscitation Program (NRP), STABLE or Trauma Nursing Core Course (TNCC) as required by specialty area. ### Registered Nurse (RN) must#maintain clinical competency in all specialties required for the position. # EOE AA M/F/Vet/Disability # #IND123
    $57k-108k yearly est. 3d ago
  • Zone Manager- MAC

    Retail and Dining Positions

    Department manager job in Charlotte, NC

    Zone Manager - Retail EMPLOYMENT CLASSIFICATION: Full Time DEPARTMENT: Retail Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts. DUTIES AND RESPONSIBILITIES: Service: Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures Operations: Facilitate opening and closing of stores Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions Ensure store merchandising standards are consistently executed per the company guidelines Coordinate, monitor and align team resources to maximize sales and service potential Resolve basic IT /register issues and escalate as necessary Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately Prepare for and participate in inventories; verify high risk counts Financial/Business: Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events Communicate daily with the team; look for additional ways to drive business through product, processes, or people People/Leadership: Serve as the Manager on Duty providing leadership during assigned shifts Direct, coach, and train Associates in their daily job assignments Represent and support the company by fostering strong business relationships within the airport community Monitor and address performance issues in a timely manner through a partnership with AGM or GM Contribute feedback on Associate reviews and provide input on Associate counseling Other duties as assigned
    $32k-51k yearly est. 49d ago
  • Assistant Store Manager

    TJ Maxx

    Department manager job in Concord, NC

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether youre working in our four global Home Offices, Distribution Centers or Retail StoresTJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, youll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX familya Fortune 100 company and the worlds leading off-price retailer. Job Description: Were looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, youll empower your team to deliver unforgettable magical moments for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you! Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. We have a range of global well-being programs focused on physical, financial, and emotional wellness. Exciting career paths with growth opportunities What Youll Do: Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers. Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs. Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency. About You: Minimum of 2 years of retail leadership experience as an Assistant or Store Manager. Demonstrated ability to lead, develop, and empower a large team. Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives. If youre ready to bring your energy and passion, wed love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 8050 Concord Mills Blvd Location: USA TJ Maxx Store 0010 Concord NCThis is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.RequiredPreferredJob Industries Management
    $55k-75.5k yearly 6d ago
  • Assistant Manager - 2nd

    Rack Room Shoes 4.2company rating

    Department manager job in Charlotte, NC

    30781 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of Corporate and Store Operations policies and procedures A complete understanding of the standards of Store Presentation and strong visual merchandising skills. Store Number: 3066 Rack Room Shoes 3066 Pay Range: Blakeney Shopping Center 9876 Rea Road Ste A About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Charlotte, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-38k yearly est. 60d+ ago
  • Luxury Timepiece Manager in Waiting - SouthPark Mall

    Reeds Jewelers 3.7company rating

    Department manager job in Charlotte, NC

    At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We are constantly evolving, embracing new technology, and premium brands to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact. As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with OMEGA and TAG Heuer at SouthPark Mall. These boutiques are exclusively operated by REEDS Jewelers under the OMEGA and TAG Heuer brands, offering an opportunity to help lead stores dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We're looking for an energetic and driven Manager in Waiting to join our exceptional team, deliver an unforgettable client experience, and uphold the excellence of these luxury brands. Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall is a key shopping destination, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte's fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth. The Role: Manager in Waiting A Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS. The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it's learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success. A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package. What You'll Do Sales & Business Leadership Drive store performance, exceeding sales goals and KPIs Leverage sales analytics to drive strategy and opportunity Lead by example as a selling manager and brand ambassador Oversee visual presentation, product mix, and promotional execution Client Experience Deliver a seamless, personalized luxury experience to every customer Inspire the team to build long-term client relationships through effective clienteling Drive special events and creative engagement with clients Lead from the floor during peak moments and events Actively seek and respond to client feedback Team Development Support the store manager to recruit, train, and retain top-tier talent Create a culture of accountability, performance, and celebration Facilitate continuous learning Operations & Store Standards Support manager's delivery flawless execution of daily operations Support inventory, security, and loss prevention Oversee compliance, safety, and store policy adherence Support back-of-house organization and optimize operational efficiency Our Values We lead through REEDS' core principles: Integrity - Do what's right, always Performance Excellence - Drive results and growth Stewardship - Build trust at every turn Professionalism - Lead with confidence and consistency Entrepreneurial Spirit - Think boldly, act decisively Team Orientation - Support, uplift, and collaborate Passion - Love what you do and share it with others Requirements 3+ years of leadership experience in luxury, specialty, or jewelry retail Proven track record of meeting/exceeding sales goals Strong leadership presence and talent development capabilities Proficient in POS systems, Microsoft Office, and digital commerce tools Availability to work a flexible schedule, including nights, weekends, and holidays High School Diploma or Equivalent Ability to stand for long periods of time and carry up to 30 lbs. Legal authorization to work in the U.S. Preferred Qualifications GIA coursework or certification Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience Benefits REEDS Jewelers offers a comprehensive compensation program that includes, medical, prescription, dental, life and long-term disability insurance as well as 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
    $21k-29k yearly est. Auto-Apply 60d+ ago
  • Merchandise Manager

    Carowinds 4.2company rating

    Department manager job in Gastonia, NC

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $26k-45k yearly est. Auto-Apply 8d ago
  • Manager, HELOC Optimization and Support

    Figure Lending 4.5company rating

    Department manager job in Charlotte, NC

    Job Description About Figure Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role As the Manager, HELOC Optimization and Support working in a fast-paced environment, you will perform multiple duties while in this role, which include Loan Restructuring, Loan Placement and Ensuring Salability of funded loans. You will utilize your various skills in guideline knowledge, capital markets insight and the ability to provide clear and concise feedback to credit and risk to place denials and improve Figure guidelines based on observations and reportable data. What You'll Do Identify and address loan denials and work towards resolution to fund loans within set parameters and established guidelines. Work directly with the borrower and operations team to ensure the restructured loan is successfully delivered to our borrower, and terms are agreed upon Work closely with credit and capital markets daily, providing feedback on credit and loan opportunities for the expansion of automated processes. Identify areas of customer improvement and the overall UI. Develop an understanding of what is needed to create a great client experience with borrowers and partners. Provide direct feedback to management on findings during file reviews. Evaluate program results and optimize as needed with management, Improve overall application conversion from app start to fund. What We Look For Bachelor's Degree and 2 years of proven sales experience in the mortgage industry as a licensed loan officer NMLS licensing is required. Knowledge of Agency and non-agency HELOC and DSCR guidelines (Jumbo a plus) Excellent oral and written communication skills Works well under pressure and requires minimal supervision to perform basic job functions Salary Compensation Range: $97,680-$122,100/yr 25% annual bonus target, paid quarterly Company equity in the form of RSUs This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid
    $97.7k-122.1k yearly 5d ago
  • Assistant Manager - 2nd

    Rack Room Shoes Inc. 4.2company rating

    Department manager job in Charlotte, NC

    30781 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of Corporate and Store Operations policies and procedures A complete understanding of the standards of Store Presentation and strong visual merchandising skills. Store Number: 3066 Rack Room Shoes 3066 Pay Range: Blakeney Shopping Center 9876 Rea Road Ste A About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Charlotte, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-38k yearly est. 60d+ ago
  • Merchandise Manager

    Carowinds 4.2company rating

    Department manager job in Concord, NC

    The Merchandise Manager is responsible for daily oversight and management of the park's Merchandise operations, including vision and strategies that result in profitability growth, safety requirements, world-class Guest service, and associate development and engagement. This position is a hands-on leader that directs the daily operations and leads the Area Manager team to achieve associate, guest and financial goals. All of this will be done in a manner consistent with the mission, values, operating philosophies and standards of Carowinds. Responsibilities: Leads, trains, and develops direct reports through consistent coaching and feedback while driving productivity and morale of the team. Holds self and others accountable to high performance standards. Foster adaptability within assigned work group. Lead by example in an ever-changing climate, be open and set the example for willingness to new ideas and opportunities. Embrace and positively communicate change. Ensures that Retail-related competencies are in place, executed and managed effectively and consistently across the operation. Examples of competencies include, but are not limited to, Retail execution, brand delivery, general safety, budgeting, inventory management and replenishment, expense control, loss prevention, guest experience, speed of service, staffing, and training/development, etc. Partners with local and corporate counterparts in the development of strategy. Work with Merchandise support partners and Product Developers and Planners to proactively create, implement, and manage strategies that ensure effective product flow and stock levels to minimize stock loss and maximize sales, and make location plan adjustments as needed. Establishes and implements the visual merchandising plan for all merchandise locations, drives creative solutions to deliver unique shopping environments and compelling store displays / windows that entice the guest. Understands and drives appropriate metrics to assess business performance - Sales, Per Cap, ADT, Forecast, Budget (sales and KPIs) and Controllable Expenses (operating supplies, shrink and payroll). Discern insights based in understanding relevant market and guest population trends, key business performance metrics and operational feedback to develop appropriate plans and forecasts for the merchandise business by park/location. Ensure the continual adherence of a safety culture throughout the Merchandise team that includes an established safety plan, and compliance with all state, federal, local and company rules and regulations. Receives and responds to guest inquiries, concerns, and complaints; takes corrective action as needed to maintain excellent guest service and integrity of park policies. Participates in the Manager on duty rotation. Maintain financial, operational, and quantitative responsibilities for an assigned role / business category. This may include, but not be limited to Merchandise, Games, Managing of Revenue Partners, Photo, Service/Rentals, Warehousing, Merchandising, or any combination of disciplines. As required, have confidence and ability to work autonomously to meet department goals and objectives while keeping Senior Leader apprised of progress, concerns, and/or needs. Qualifications: Bachelor's Degree, focus in Business, marketing, merchandising preferred. At least 6-8 years of prior work experience working in merchandise/retail industry. At least 3-5 years of prior experience leading and supervising a large team. Ability to work in a fast paced environment, easily shift from strategic to tactical work, creative thinker, ability to work across decisions to achieve common goals, guest and associate focused. Strong presentation skills. At least 5% of travel required for position. Ability to work nights, weekends, and holiday based on business needs.
    $27k-45k yearly est. Auto-Apply 8d ago
  • Assistant Manager - 2nd

    Rack Room Shoes 4.2company rating

    Department manager job in Monroe, NC

    31308 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. Duties and Responsibility Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time and Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of operational standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Strong interpersonal skills necessary for customer and employee interactions Strong visual merchandising skills Working knowledge of footwear, accessories and shoe care. Basic mathematical skills Knowledge of Corporate and Store Operations policies and procedures A complete understanding of the standards of Store Presentation and strong visual merchandising skills. Store Number: 490 Rack Room Shoes 490 Pay Range: Poplin Place 3029 W Hwy 74 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Monroe, North Carolina US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $28k-37k yearly est. 29d ago

Learn more about department manager jobs

How much does a department manager earn in Matthews, NC?

The average department manager in Matthews, NC earns between $26,000 and $99,000 annually. This compares to the national average department manager range of $39,000 to $115,000.

Average department manager salary in Matthews, NC

$51,000

What are the biggest employers of Department Managers in Matthews, NC?

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