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ServiceNow Delivery Lead Manager
Accenture 4.7
Department manager job in Charlotte, NC
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 3d ago
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Assistant Manager - Operations
Ace Hardware 4.3
Department manager job in Charlotte, NC
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG's origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Job Summary
The Assistant Manager, Operations manages overall store operations and the achievement of company goals and directives.
Essential Duties and Responsibilities
Customer Service
Provide positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively.
Handle customer complaints. Work to resolve problems with the customer and have Westlake's best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the "general operations" of the entire store.
Responsible for opening and closing the store.
Assist with the implementation of Store Support Center programs.
Ensure successful Loss Prevention, Safety and Internal Audits.
Work with General Manager and Assistant Manager - Merchandising on all aspects of running the store.
Participate in weekly management staff meetings.
Communicate issues to the appropriate Store Support Center department with General Manager approval.
Assist with special projects within the district as set forth by the District Manager.
Implement new Standard Operating Procedures into store execution.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Ensure that weekly price changes and label updates are completed timely and accurately.
Oversee all cashiering functions including training, maintenance, audits, and reports.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Visit competition to be familiar with what they are doing.
Perform all other duties as assigned.
Inventory & Merchandising
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
Responsible for maintenance of back stock levels.
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
Assist with merchandise resets throughout the store.
Assist to ensure all signage is current in the store.
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
Assist in training of all associates.
Actively recruit and promote the advancement of Westlake Ace associates.
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the approval of the General Manager.
Leadership
Manage all aspects of store operations in the absence of the General Manager.
Lead by example; be approachable by all associates and customers.
Participate in store meetings.
Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
Prepare and challenge yourself for future advancement.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION - Showing our love for the work we do, our customers, and our associates.
RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY - An authentic commitment to moral and ethical behavior.
TEAMWORK - Together we can achieve extraordinary things.
EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Previous retail management experience preferred. Hardware experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $20.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
$20 hourly 3d ago
Retail Manager
Paper Twist
Department manager job in Charlotte, NC
Paper Twist is a paper boutique specializing in custom invitations and stationery, desk accessories and luxury gifts. At Paper Twist, you'll find only the best brands represented in stationery, invitations and gifts. Since opening our doors in 2008, we remain passionate about personalized stationery and invitations, helping our customers find stylish organization solutions and know the importance of a beautifully wrapped gift.
We're looking for a Store Manager who loves the mix of people, product, and process. If you thrive in a boutique environment, enjoy building real customer relationships, and know how to balance creativity with strong operations-this role is for you.
What you'll be doing:
• Contribute to a sales-driven, relationship-focused team
• Create beautiful merchandising moments
• Manage inventory and daily operations
• Work with with Shopify / Lightspeed POS
• Support social media + in-store storytelling
• Drive growth with an ownership mindset
You're a great fit if you:
• Have retail management experience
• Are organized, creative, and people-first
• Love both selling and system
• Follow design and color trends
Key Traits:
Team player, open-minded and willing to learn
Pro-active problem solver
Ability to build, nurture and maintain client relationships
Good phone and email etiquette
Can meet quick deadlines
Pro-active problem solver
Positive attitude and good energy
Qualifications:
Bachelor's degree
Experience on various social media platforms, shopify & klaviyo
To Apply: Please email *********************** and include a cover letter and resume sharing why this job is the right one for you. We are looking for candidates in Charlotte, NC for Q1 hire.
Please remember stationery is spelled with an “e”
$35k-58k yearly est. 4d ago
Store Manager
Tommy Bahama
Department manager job in Charlotte, NC
The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Set and execute sales performance goals to increase profitability
Hire, train, and assess store employee's productivity and performance
Maintain orderly, presentable appearance of the store
Oversee stock and store operations
Qualifications
High school education or equivalent experience
2+ years' store management experience
Customer centric with a positive attitude
$35k-58k yearly est. 5d ago
Parts Manager
Infiniti of Charlotte 4.4
Department manager job in Matthews, NC
Infiniti of Charlotte is currently seeking a highly motivated and experienced Parts Manager to join our team in the Charlotte, North Carolina area. This is a full-time position with a base salary plus a commission structure in the auto industry. As a Parts Manager, you will oversee the purchasing, inventory management, sales, and profitability of the parts department. This role is an individual contributor position and requires a strong leader who can effectively manage a team and drive results.
COMPENSATION & BENEFITS:
The compensation for this position is $70,000 to $110,000 per year, paid semi-monthly. In addition to a competitive salary, we also offer a comprehensive benefits package including health insurance, 401(k) with company match, paid time off, and opportunities for advancement within the company.
RESPONSIBILITIES:
- Oversee the day-to-day operations of the parts department, including purchasing, inventory management, sales, and profitability
- Establish and maintain relationships with vendors and negotiate pricing and terms to ensure the best value for the company
- Develop and implement strategies to increase parts sales and profitability
- Monitor and analyze sales and inventory data to identify trends and make informed purchasing decisions
- Train and mentor parts department staff to provide excellent customer service and achieve sales goals
- Ensure proper inventory levels and efficient stocking practices to meet the needs of the service department and retail customers
- Maintain a clean and organized parts department in accordance with company standards
- Collaborate with other departmentmanagers to identify opportunities for cross-selling and improving overall business performance
- Develop and enforce policies and procedures for the parts department to ensure compliance with company and industry standards
- Manage and resolve customer inquiries and complaints in a timely and professional manner
- Regularly review and update pricing strategies to remain competitive in the market
- Monitor and maintain accurate parts and labor sales records for reporting and analysis purposes
REQUIREMENTS:
- High school diploma or equivalent, some college coursework or degree preferred
- 3-5 years of experience in an automotive parts management role
- Strong leadership and team management skills
- Proficiency in inventory management and purchasing
- Excellent customer service and communication skills
- Knowledge of automotive parts and industry trends
- Ability to analyze data and make informed business decisions
- Proficient in Microsoft Office and inventory management software
- Must be able to work flexible hours, including weekends and holidays if needed
EEOC STATEMENT:
Mills Auto Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment and welcome applicants of all backgrounds to apply.
$70k-110k yearly Auto-Apply 60d+ ago
Supportive Living Manager / Supervisor
Connected Crew
Department manager job in Charlotte, NC
Join Our Team as a Supportive Living Manager / Supervisor
Connected Crew - Charlotte, NC
Are you passionate about making a difference in the lives of others? At Connected Crew, we're dedicated to providing exceptional supportive living services to individuals in our community. We're looking for a compassionate and motivated Supportive Living Manager / Supervisor to join our team and help us create a positive impact every day.
About the Role
As a Supportive Living Manager / Supervisor, you'll play a key role in overseeing and managing supportive living services. You'll ensure that our clients receive the highest quality care while leading and supporting a team of dedicated professionals. This is an opportunity to combine your leadership skills with your passion for helping others thrive.
What You'll Do
In this role, your responsibilities will include:
- Supervising and guiding staff to deliver exceptional supportive living services.
- Developing and maintaining care plans tailored to individual client needs.
- Ensuring compliance with company policies and relevant regulations.
- Monitoring the quality of services provided and addressing any concerns.
- Collaborating with team members to create a supportive and efficient work environment.
- Handling administrative tasks such as scheduling, reporting, and documentation.
What We're Looking For
To be successful in this role, you'll need:
- At least 1 year of experience in a similar role or related field.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- A compassionate and patient mindset, with a commitment to client care.
- The ability to multitask and adapt in a dynamic environment.
Why Join Connected Crew?
At Connected Crew, we believe in fostering a supportive and inclusive workplace where every team member feels valued. We are committed to making a meaningful difference in the lives of our clients and creating a positive, collaborative environment for our staff.
Ready to Make an Impact?
If you're ready to take the next step in your career and join a team that's dedicated to improving lives, we'd love to hear from you! Apply today and help us continue building a connected and caring community.
Connected Crew is an equal opportunity employer. We welcome applicants from all backgrounds to join our team.
$63k-105k yearly est. 20d ago
Parts Manager
Classic Collision 4.2
Department manager job in Matthews, NC
Verify and distribute parts in a timely, accurate and efficient manner and in accordance with center procedures, which allows employees to complete repairs in a timely manner
Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery
Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries
Inspect all parts for damage and quality/accuracy
Verify correct parts with mirror match within 2 hours of receipt
Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians
Post and scan parts
Return and re-order incorrect or damaged parts
Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary
Complete parts “hot runs” as necessary
Maintain pending credits at zero
Keep work area clean and well organized
Comply with all Classic safety rules, guidelines and standards
Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc.
Skill/Requirements
Must be at least 18 years of age
Must have a valid driver's license and be eligible for coverage under Classic's insurance policy (Not an excluded driver)
Ability to effectively communicate with others, oral and written
Ability to read and understand instructions, written estimates and work orders
Multi-tasking; adapts easily to fast-paced environment
Personable, friendly demeanor with “World Class” customer service approach to internal and external customers
Maintain a well-groomed, professional appearance
Physical Requirements / Working Conditions
Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Classic enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
$44k-58k yearly est. Auto-Apply 60d+ ago
Department Manager
H&M 4.2
Department manager job in Charlotte, NC
Job Description About the Role As a DepartmentManager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
* You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
* Representing yourself and the H&M brand positively during customer interactions
* Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
* Establish & analyze sales and budget goals, creating plans to optimize results
* Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
* Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
* Manage your department in a cost-efficient way
* Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
* Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
* Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
* Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
* Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
* Complete performance evaluations and succession planning to support business & team needs
* Retain and share your knowledge and skills with your team
* Collaboration, planning & teamwork with in-store Visual Merchandiser team
* Give & receive feedback with your colleagues to learn, develop & support each other
* Responsible for the teams planning & scheduling
* Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
* Ensure all procedures, routines, and legal requirements in all areas of the store are followed
* Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
* Secure a clean and tidy sales floor and back of house including stockroom areas
* Ensure high fashion quality, visual and commercial product presentation, with good garment care
* Secure good stock levels and provide input on allocation to Area team
* Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
* Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
* Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
* Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
* Responsible for opening & closing of store daily
Qualifications
Who You Are
* To be a successful and effective DepartmentManager, you'll be a strong leader who enjoys taking responsibility for others.
* You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
* You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
* We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
* We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
* You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
* We are an inclusive company where you're encouraged to be yourself at work
* You will have access to a large global talent community, where career growth and aspirations have no limits
* We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
* You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: $21.39-$25.24
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
* This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$21.4-25.2 hourly 21d ago
Sales Floor Lead (Keyholder) Wilkinson ReStore
Habitat Charlotte Region 3.8
Department manager job in Charlotte, NC
Job Title: Sales Floor Lead (Keyholder) Job Type: Part Time / Non-Exempt - $18.50 per hour - 25 hours per week Schedule: Includes weekends, evenings, and some holidays
About Us
At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community.
Position Summary
We're looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store.
Key Responsibilities
Lead daily department operations to support overall store sales goals.
Provide exceptional customer and donor service.
Ensure merchandise and donations are handled safely and efficiently.
Operate POS system and handle cash transactions as needed.
Support receiving of donated goods at the dock as needed.
Supervise volunteers and maintain a safe, clean, and welcoming environment.
Open and close the store independently and complete all end-of-day paperwork.
Represent Habitat with professionalism and positivity.
Ensure compliance with all ReStore and Habitat policies and procedures.
Qualifications
Qualifications
Prior experience operating a POS system.
1+ year of customer service and supervisory or leadership experience preferred.
Retail or warehouse experience is a plus.
Must have dependable transportation and ability to work a flexible schedule.
Skills and Abilities
Strong verbal and written communication.
Basic computer and math proficiency.
Ability to lead and motivate team members and volunteers.
Professional, respectful, and team-oriented attitude.
Physical Requirements
Ability to stand for long periods and move throughout the store.
Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance.
Willingness to work indoors and outdoors in various weather conditions.
Benefits
Competitive hourly rate - $18.50
Paid time off
Retirement savings plan
Mission-driven, inclusive work culture
Join us and help build strength, stability, and self-reliance through shelter.
Apply today to make a difference with Habitat for Humanity of the Charlotte Region!
$18.5 hourly 17d ago
Northlake Mall - Seasonal Local Manager
Cherry Hill Programs Seasonal Jobs
Department manager job in Charlotte, NC
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.
As Seasonal Local Manager, you will create the magic by overseeing daily operations for our Easter Bunny photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.
Our Local Manager Will Also
Promote a positive, collaborative environment and maintain our core values and policies
Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success
Determine staffing requirements and oversee hiring, onboarding, and training of all team members
Ensure daily operations are maintained as scheduled
Respond to all business calls or emails within a timely manner
Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets
Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork
Coach and develop team members to drive revenue, reduce cost and provide world class guest service
Establish and maintain positive and successful vendor relations with staff at all locations
Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability
Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery
Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location
Other duties required/assigned as detailed in Employment Agreement
What We're Looking For
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Ability to process sales transactions and comfortable with cash handling
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Available to work a minimum of 40 hours a week or as needed
Knowledge, Experience & Skill
At least 18 years of age
High School Diploma Required
Previous retail/assistant manager and photography experience preferred
Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time
Ability to stand, walk, and perform easy, guided choreographed movement independently
What Else Can You Expect
A fun, fast paced, and passionate environment
Career advancement opportunities
Flexible schedule
Referral program
One free photo package for friends and family per staff member
Must be used 2 weeks before the close of each season
We Work Together to Win Together
Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.
Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.
$26k-42k yearly est. 2d ago
Retail Store Manager PINEVILLE | Pineville Matthews Rd
Imobile 4.8
Department manager job in Pineville, NC
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$34k-53k yearly est. 44d ago
Assistant Manager - 2nd
Rack Room Shoes 4.2
Department manager job in Fort Mill, SC
31765
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 741
Rack Room Shoes 741
Pay Range:
The Promenade at Carolina Reserve
US Hwy 521 & Jim Wilson Road
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Fort Mill, South Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-36k yearly est. 6d ago
Assistant Manager - Southpark S/C
The Gap 4.4
Department manager job in Charlotte, NC
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$31k-49k yearly est. 30d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Department manager job in Charlotte, NC
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$100.5k-245k yearly 6d ago
Parts Manager
Classic Collision 4.2
Department manager job in Mooresville, NC
Verify and distribute parts in a timely, accurate and efficient manner and in accordance with center procedures, which allows employees to complete repairs in a timely manner
Responsible for ordering parts from preferred vendors with a constant sense of urgency, confirming orders with vendors beginning, mid and end of each day holding them accountable to times and delivery
Check in, tag and distribute parts immediately upon receipt or by 9am for overnight deliveries
Inspect all parts for damage and quality/accuracy
Verify correct parts with mirror match within 2 hours of receipt
Label and distribute/exchange parts to Parts Carts/Containers and deliver to work stations while confirming arrival and accuracy with technicians
Post and scan parts
Return and re-order incorrect or damaged parts
Track incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary
Complete parts “hot runs” as necessary
Maintain pending credits at zero
Keep work area clean and well organized
Comply with all Classic safety rules, guidelines and standards
Perform other related duties as assigned including, but not limited to washing cars, cleaning the shop, assisting other teammates, etc.
Skill/Requirements
Must be at least 18 years of age
Must have a valid driver's license and be eligible for coverage under Classic's insurance policy (Not an excluded driver)
Ability to effectively communicate with others, oral and written
Ability to read and understand instructions, written estimates and work orders
Multi-tasking; adapts easily to fast-paced environment
Personable, friendly demeanor with “World Class” customer service approach to internal and external customers
Maintain a well-groomed, professional appearance
Physical Requirements / Working Conditions
Position is based in a normal shop environment. Physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, as well as lifting and carrying objects over 50 pounds is a part of daily activity. Working environment consists of; exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. Classic enforces a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
$44k-58k yearly est. Auto-Apply 60d+ ago
Department Manager
H&M 4.2
Department manager job in Charlotte, NC
About the Role As a DepartmentManager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.
A Day in the Life
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*
Customer Sales & Profit
You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
Representing yourself and the H&M brand positively during customer interactions
Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
Establish & analyze sales and budget goals, creating plans to optimize results
Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Manage your department in a cost-efficient way
Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
Ensure all admin routines for both people and operations are handled in a correct way
Fashion & Trend Awareness
Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions
Team & Development
Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
Complete performance evaluations and succession planning to support business & team needs
Retain and share your knowledge and skills with your team
Collaboration, planning & teamwork with in-store Visual Merchandiser team
Give & receive feedback with your colleagues to learn, develop & support each other
Responsible for the teams planning & scheduling
Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc
Ensure all procedures, routines, and legal requirements in all areas of the store are followed
Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
Secure a clean and tidy sales floor and back of house including stockroom areas
Ensure high fashion quality, visual and commercial product presentation, with good garment care
Secure good stock levels and provide input on allocation to Area team
Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
Responsible for opening & closing of store daily
Qualifications
Who You Are
To be a successful and effective DepartmentManager, you'll be a strong leader who enjoys taking responsibility for others.
You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
You are achievement-oriented, motivated by performance and competition to be truly customer centric.
Why You'll Love Working at H&M
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
We are an inclusive company where you're encouraged to be yourself at work
You will have access to a large global talent community, where career growth and aspirations have no limits
We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Additional Information
Compensation: **$21.39-$25.24**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly
*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas
. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.
Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
$21.4-25.2 hourly 19d ago
Sales Floor Lead (keyholder) Mooresville ReStore
Habitat Charlotte Region 3.8
Department manager job in Mooresville, NC
Job Title: Sales Floor Lead (Keyholder) Location: Mooresville ReStore - 121 Norman Station Blvd. (Habitat for Humanity ReStore - Charlotte Region) Job Type: Part Time / Non-Exempt - $18.50 per hour - 25 hours per week Schedule: Includes weekends, evenings, and some holidays
About Us
At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community.
Position Summary
We're looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store.
Key Responsibilities
Lead daily department operations to support overall store sales goals.
Provide exceptional customer and donor service.
Ensure merchandise and donations are handled safely and efficiently.
Operate POS system and handle cash transactions as needed.
Support receiving of donated goods at the dock as needed.
Supervise volunteers and maintain a safe, clean, and welcoming environment.
Open and close the store independently and complete all end-of-day paperwork.
Represent Habitat with professionalism and positivity.
Ensure compliance with all ReStore and Habitat policies and procedures.
Qualifications
Qualifications
Prior experience operating a POS system.
1+ year of customer service and supervisory or leadership experience preferred.
Retail or warehouse experience is a plus.
Must have dependable transportation and ability to work a flexible schedule.
Skills and Abilities
Strong verbal and written communication.
Basic computer and math proficiency.
Ability to lead and motivate team members and volunteers.
Professional, respectful, and team-oriented attitude.
Physical Requirements
Ability to stand for long periods and move throughout the store.
Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance.
Willingness to work indoors and outdoors in various weather conditions.
Benefits
Competitive hourly rate - $18.50
Paid time off
Retirement savings plan
Mission-driven, inclusive work culture
Join us and help build strength, stability, and self-reliance through shelter.
Apply today to make a difference with Habitat for Humanity of the Charlotte Region!
$18.5 hourly 17d ago
Assistant Manager - 2nd
Rack Room Shoes 4.2
Department manager job in Charlotte, NC
30781
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 3066
Rack Room Shoes 3066
Pay Range:
Blakeney Shopping Center
9876 Rea Road Ste A
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Charlotte, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$28k-38k yearly est. 60d+ ago
Retail Store Manager CONCORD | Bayfield Pkwy
Imobile 4.8
Department manager job in Concord, NC
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$34k-54k yearly est. 44d ago
Assistant Manager - 2nd
Rack Room Shoes 4.2
Department manager job in Monroe, NC
31308
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 490
Rack Room Shoes 490
Pay Range:
Poplin Place
3029 W Hwy 74
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Monroe, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
How much does a department manager earn in Rock Hill, SC?
The average department manager in Rock Hill, SC earns between $25,000 and $93,000 annually. This compares to the national average department manager range of $39,000 to $115,000.
Average department manager salary in Rock Hill, SC
$48,000
What are the biggest employers of Department Managers in Rock Hill, SC?
The biggest employers of Department Managers in Rock Hill, SC are: