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  • Sales Operations Lead, Strategic Accounts Business Ops

    Amazon 4.7company rating

    Department manager job in Mountain View, CA

    Are you passionate about solving complex business problems, diving into data, providing actionable insights to drive key business mechanisms throughout an organization? The AWSI Strategic Accounts Sales Operations team is seeking an experienced Sales Operations Lead to partner with our account management teams in Strategic Accounts segment to define, land, and execute against our strategic priorities. This leader will be part of the strategic accounts sales operations team and partner with Sales Leadership and other cross-functional teams to develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, drive AI adoption with the latest technology, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers. They will be responsible for looking around corners and measuring the performance of the organization, supplying their sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team. The successful candidate has excellent business and sales acumen, strong program/change management, communication, collaboration skills, deep analytics experience, passion for adopting new technology including AI, and a demonstrated ability to both execute and influence. They must be willing to roll up their sleeves, dive deep to lean, be comfortable working within ambiguity, and have a passion for driving operational excellence. In this role you will develop unique insights that drive dynamic decision making, set high standards, and utilize leading technology to enable Sales productivity. You will be an excellent communicator working across the organization to build strong relationships and will be able to effectively tie insights to business strategy and results. You will be a proactive problem-solver, looking around corners to identify, prioritize, and execute opportunities for process or data improvement. This is an exciting opportunity to join a high visibility organization where you'll become a trusted advisor for the Sales leaders and make a meaningful impact on managing the operational aspects of the business. Key job responsibilities As Sales Operations Lead, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to: - Participate to the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives - Track and report all key performance indicators, goals, efficiency and trend analyses during monthly business reviews - Lead strategic planning and annual planning activities for account teams - Develop management dashboards and reports that are actionable and automated - Drive process improvement and change management - lead and deliver training - Create and manage the operating cadence for account teams - Prepare ad hoc analysis & participate on projects as needed - Analyze data and trends to make informed recommendations to managers and drive change - Define requirements for specific tooling to support processes and optimize their day to day work - Collaborate with other operations managers to identify and implement best practices. - Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs. About the team We manage everything operational for the Strategic Accounts organization. We enable effective business management cadences and provide actionable business insights for our teams to serve Strategic Accounts customers. We are the trusted advisors and operational experts to execute strategy and improve productivity of our teams. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Basic Qualifications - 10+ years of Microsoft Excel experience - Bachelor's degree or equivalent - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. - Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications - Experience using Salesforce (or other CRM tool) or BI tools - Experience presenting to senior leadership Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* . USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
    $101k-159k yearly est. 5d ago
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  • Founding GTM/Sales Lead

    Fastino, Inc.

    Department manager job in Palo Alto, CA

    Founding GTM/Sales Lead (LLM/Agent Startup) Full-time | Hybrid Remote - Palo Alto | Reports to Founders Introduction Join us at Fastino as we build the next generation of LLMs and agentic systems. Our team, boasting alumni from Google Research, Apple, Stanford, and Cambridge is on a mission to develop specialized, efficient AI. Fastino has raised $25M (as featured in TechCrunch) through our seed round and is backed by leading investors including Microsoft, Khosla Ventures, Insight Partners, Github CEO Thomas Dohmke, Docker CEO Scott Johnston, and others. The Head of GTM will own the entire GTM and Sales engine from day one: owning strategy and execution across sales and growth channels, working closely with the founders to define and scale our growth initiatives and build our future sales organization. Responsibilities Serve as the founding IC salesperson, owning the entire sales cycle-from prospecting to qualification, demos, negotiation, and close. Build and manage a predictable pipeline across startups, mid-market, and enterprise buyers evaluating LLMs, agentic systems, and AI infrastructure. Partner closely with the founders, engineering, and product teams to refine messaging, inform roadmap prioritization, and accelerate product-market fit. Engage deeply with technical buyers, developers, and AI teams evaluating open-source, fine-tuned, or agent-focused models. Build repeatable outbound and inbound processes, including tooling, qualification frameworks, sales reporting, and early playbooks. Work with marketing and community to drive launch success for new open-source model releases. Represent Fastino at conferences, workshops, demos, and customer sessions. Collaborate with the founders to set revenue targets, positioning, and go-to-market strategy. Bring customer insights back into research and engineering to improve our model performance, APIs, and developer experience. Wear multiple hats as we scale-everything from first-call outreach to shaping deals to defining onboarding and support flows. About You 5+ years in B2B sales, ideally in AI, ML infrastructure, dev tools, or technical SaaS selling to developers Prior experience as a founding salesperson, first GTM hire, or early IC strongly preferred. Comfortable selling highly technical products to engineering leaders, founders, and applied AI teams. Demonstrated success exceeding quota in high-velocity or mid-market/enterprise cycles. Energetic, hands-on operator with a biased-to-action mindset. Strong communicator-comfortable demoing LLM capabilities and engaging with technical and non-technical stakeholders. Builder mentality: you thrive in ambiguity, create structure where needed, and can scale yourself into a managerial role as the team grows. High integrity, extreme ownership, and relentless follow-through. Why Fastino Be one of the first GTM hires, helping define our sales DNA from the ground up. Work alongside elite researchers and engineers shaping the future of agentic AI. Contribute directly to open-source model launches and cutting-edge LLM advancements. Clear growth path into Sales Manager → Head of Sales as Fastino scales. High-impact, fast-paced environment backed by top-tier investors and operators. #J-18808-Ljbffr
    $59k-128k yearly est. 16h ago
  • Senior Healthcare Tech Sales Leader: Payer & RCM

    Hitachi Vantara Corporation 4.8company rating

    Department manager job in San Jose, CA

    A leading digital engineering firm is seeking an AVP Sales for the healthcare vertical. This senior sales role involves leading sales cycles, developing account strategies, and proposing tailored technology solutions. The ideal candidate has 10-15+ years in B2B sales within healthcare IT and holds a Bachelor's degree. This role offers a competitive salary and the opportunity to make a significant impact in a dynamic industry. #J-18808-Ljbffr
    $146k-189k yearly est. 1d ago
  • Store Systems Reliability Lead: AI-Driven Automation & Ops

    Google Inc. 4.8company rating

    Department manager job in Mountain View, CA

    A leading technology company is seeking a Store Systems Reliability Engineering Lead to architect the reliability foundation for their retail ecosystem, enhance system performance, and drive engineering excellence. The ideal candidate will have a strong background in software development, particularly in Go and Java, with leadership experience in building high-performing teams. This critical role involves designing scalable automation and integrating innovative AI solutions, ensuring that the Company's diverse product offerings are seamlessly maintained and improved. #J-18808-Ljbffr
    $43k-60k yearly est. 3d ago
  • Maintenance Department Manager

    Advancedrestor

    Department manager job in San Jose, CA

    San Jose, United States | Posted on 10/27/2025 Company: Advanced Facility Solutions Schedule: Full-time | Monday-Friday | On-call rotation as needed About the Role Advanced Facility Solutions is seeking an experienced Maintenance Department Manager to lead our Facility Maintenance Division across a diverse portfolio of properties in the Bay Area. This role is ideal for a hands‑on leader who understands both the technical and business sides of property maintenance. You'll guide a skilled maintenance team while driving gross profit growth, operational efficiency, and customer satisfaction. Your work directly impacts company performance: balancing quality repairs, efficient scheduling, and new business opportunities discovered during property visits. What You'll Do Leadership & Department Performance Lead and develop a team of maintenance technicians to achieve operational goals. Monitor departmental profitability, labor costs, and resource utilization. Implement systems and processes to increase productivity and reduce downtime. Set and track KPIs related to job turnaround time, cost efficiency, and quality control. Collaborate with company leadership to plan budgets and forecast revenue growth. Represent Advanced Facility Solutions during property visits and client meetings. Identify and propose additional maintenance, repair, or upgrade services that create new sales opportunities. Build strong relationships with property managers and facility owners to encourage repeat business. Partner with marketing and operations teams to turn client needs into actionable work orders. Operational Oversight Oversee daily maintenance operations, make‑readies, and repair projects. Ensure all maintenance work meets safety, quality, and compliance standards. Coordinate staff schedules and manage work order priorities for multiple sites. Participate in on-call rotation for after‑hours maintenance emergencies. Why Join Us At Advanced Facility Solutions, we're partners in helping our clients protect and enhance their properties. As the Maintenance Department Manager, you'll have the opportunity to: Shape the department's structure and efficiency. Influence profitability through smart operational leadership. Build lasting client relationships and generate new business. Grow your career as the company continues to expand. Requirements Qualifications Required: 3+ years of experience in property or facility maintenance. 2+ years of supervisory or management experience. Facility Maintenance Supervisor, etc. Proven track record of improving efficiency, reducing costs, and managing budgets. Excellent communication and leadership skills. Valid driver's license with reliable transportation for local travel (Bay Area to Monterey Bay). Availability for rotating on-call duty and occasional weekends. We value Humility, Trust, Respect, and Commitment and we're looking for a leader who embodies these principles while driving measurable results. Competitive salary (commensurate with experience). Company vehicle or vehicle reimbursement. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for advancement and leadership development. Apply Today If you're a results‑driven maintenance professional ready to lead a department toward higher profitability, better efficiency, and lasting client relationships, we want to hear from you. Apply now to join Advanced Facility Solutions and help us build what's next. #J-18808-Ljbffr
    $59k-122k yearly est. 1d ago
  • Global Sales Leader: Strategy, Growth & Execution

    Quanergy 4.0company rating

    Department manager job in San Jose, CA

    A leading technology company located in California seeks a VP of Sales to architect and implement a comprehensive global sales strategy. The candidate will lead a high-performance sales team, manage revenue accountability, and drive market growth. Requirements include 10+ years in sales leadership, a strong technical aptitude, and experience in scaling sales operations. Ideal for someone with an entrepreneurial mindset and proven track record in technology/SaaS markets. #J-18808-Ljbffr
    $132k-185k yearly est. 3d ago
  • Sales Lead with Keys,UGG

    Deckers Brands 4.8company rating

    Department manager job in Milpitas, CA

    Our Sales Leads with Keys are critical to the success of our stores. As a Sales Lead with Keys, it's your job to create the best possible customer experience. You stay current in your knowledge of all productions, promotions and marketing initiatives in order to engage with our customers and best respond to needs. You also know how to communicate the UGG brand's sustainability initiatives and social and ethical commitments to our customers while sharing your love and passion for our products. As a Sales Lead with Keys, you operate as part of dynamic team and you cooperate to achieve business goals. **Description** you understand that your role extends beyond the sales floor. You know how to operate the cash register, handle money accurately, check inventory daily and ensure products are stocked and available for **Core Competencies** Prioritize brand and product knowledge training and share this knowledge in customer interactions Maintain knowledge of current trends and styles **Key Qualifications** Two (2) years of retail store experience preferred. Excellent verbal and written communication skills and ability to convey the UGG and Deckers Brands Vision and Mission to your team members and customers Highly motivated team player and self-starter Excellent team building skills Ability to multi-task in a face-paced environment **Additional Requirements** Physical ability to stand for extended periods As part of our UGG Family, you belong to more than a lifestyle company. From our corporate offices to our retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We're proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You'll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. #J-18808-Ljbffr
    $141k-197k yearly est. 16h ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Department manager job in Mountain View, CA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $100.5k-245k yearly 8d ago
  • Sales Lead

    Pick-N-Pull Auto and Truck Dismantlers 4.3company rating

    Department manager job in San Jose, CA

    1065 Commercial St San Jose, CA 95112, USA As a Sales Lead you will be a leader in helping the store achieve sales goals. Work with the entire Sales Team to ensure Customer Care compliance. Maintain the exit location at the store to ensure loss prevention and proper sales procedures are followed. Must be present during all peak customer traffic periods, including weekends, sale days, or any other occasion that would generate high customer flow into the store. Assist with the ongoing training of new and certified sales staff. Ensure successful implementation of Pick-N-Pull promotional activity. Help maintain the standards of all Pick-n-Pull policies and procedures. Always be pleasant, respectful, and helpful. Essential Functions Ensure store is adhering to all safety and environmental policies and procedures. Promote a clean, safe, and environmentally compliant store for employees and customers. Responsible for store housekeeping. Work with all sales personnel to continually improve store results. Participate in the training and proper work delegation of sales personnel. Assist management to train and develop sales staff. Help communicate policies and procedures to all employees; lead by example for the rest of the team. Assist management with sales reports and assigned tasks for the store. Participate in all customer care functions. Participate in weekly meetings with sales staff to keep team updated and maintain sales team enthusiasm, ensure a positive attitude, and review key performance indicators. Train sales staff to continually improve effectiveness of the selling model. Ensure all company policies, sales and marketing programs and merchandizing initiatives are current, communicated and implemented. Ensure all sales transactions and cash management procedures are in compliance with company policy. Responsible for safeguarding company assets. Promote a positive and fulfilling work environment. All other duties as assigned. Be a point of support for the Sales Team, assisting team members with understanding policies, diffusing customer confrontation, defining Pick-N-Pull standards, and assisting with any questions. Identify when customer interaction requires assistance from management. Qualifications Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well‑groomed, neat appearance to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Job Conditions Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e‑verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post‑offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non‑union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law. #J-18808-Ljbffr
    $50k-76k yearly est. 4d ago
  • Sales Analytics & Ops: Strategic Insight Leader

    Gilead Sciences, Inc. 4.5company rating

    Department manager job in Foster City, CA

    A leading biopharmaceutical company in California seeks an Associate Director of Sales Analytics & Operations. This role involves managing tasks supporting healthcare specialists and leading cross-functional projects. The ideal candidate has over 10 years of experience, excellent communication skills, and a background in data analysis. The position offers competitive compensation and is critical for driving business insights within the organization. #J-18808-Ljbffr
    $134k-179k yearly est. 4d ago
  • Assistant Store Manager

    Bootbarn, Inc. 4.2company rating

    Department manager job in San Martin, CA

    The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. Assess and communicate localized customers' needs to Store Manager. Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. Possess well-developed business acumen and understands all aspects of the store's operations. Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Additional duties as assigned by District Manager or Store Support Center partners. QUALIFICATIONS Associate's Degree and/or 2 to 4 years of experience in retail store management Experience managing direct reports and leading teams in a selling environment. Strong organizational and time management skills with the ability to manage multiple priorities. Strong communication, customer service, time management and organizational skills. Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. Flexibility with scheduling and willing to work extended hours when necessary. Up to 15% travel to support local stores, as needed. COMPETENCIES Business Acumen: Applies a comprehensive understanding of store operations, key performance drivers, and goals to make informed decisions that improve business performance. Conflict Management: Addresses conflict directly and professionally, fostering open communication and resolution strategies that strengthen team alignment and productivity. Customer-Centric: Approach Promotes a customer-first selling culture by modeling service behaviors that prioritize consistent, high-quality experiences to build loyalty and trust. Leadership & Team Development: Leads with Boot Barn's core values and invests in the growth of team partners by setting clear expectations, coaching consistently, and developing their skills for long-term success. Strategic Thinking: Anticipates future challenges and opportunities using performance results, making aligned decisions that support the company vision and mission and guide the store's long-term goals. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES Competitive hourly rate*($20.00-$26.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. Paid Time Off plan for year-round Boot Barn Partners. Medical, Dental, Vision and Life Insurance. 401(k) plan with generous company matching. Flexible schedules and work/life balance. Opportunities for growth at every level -- we are opening 50+ new stores each year. Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. Standing, walking, and squatting more than fifty percent of the work shift. Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. Ability to use a ladder and/or step stool occasionally. Required to lift, move and carry up to 40 pounds. Ability to read, count and write to accurately complete all documentation and reports. Must be able to see, hear and speak in order to communicate with partners and customers. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. California Privacy Notice
    $20-26 hourly 6d ago
  • Associate Manager - Consulting Pune, Maharashtra, India Posted on 12/29/2025 Be the First to Apply

    Bristlecone, Ltd. 3.9company rating

    Department manager job in San Jose, CA

    A bachelor's degree in Supply Chain Management, Business Administration, or a related field is required. Minimum 5 years of experience in supply chain management, with a focus on sourcing, procurement, and vendor management. Experience in SAP S/4 or similar ERP systems is highly preferred. Strong analytical skills with the ability to interpret data and identify process improvement opportunities. Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively. Proven ability to work independently and manage multiple projects simultaneously. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Proficiency in Microsoft Office suite, especially Excel and PowerPoint. Willingness to travel as required for project implementation and client engagements. A self-starter with a results-driven mindset and a passion for continuous improvement. Responsibilities Guide the design and implementation of sourcing, procurement, and vendor management processes, ensuring compliance with global standards. Collaborate with cross-functional teams to integrate processes across tracks, fostering a seamless transformation. Conduct process analysis and identify areas for improvement, proposing innovative solutions to enhance efficiency and effectiveness. Document and communicate process changes, ensuring clear and transparent communication with all stakeholders. Provide subject matter expertise and support to the project team, offering guidance and best practices in supply chain management. Conduct training sessions and knowledge transfer to ensure a smooth transition and adoption of new processes. Monitor and evaluate the performance of implemented processes, identifying bottlenecks and recommending optimizations. Stay updated with industry trends and best practices, continuously seeking opportunities to enhance our supply chain processes. Build and maintain strong relationships with internal and external stakeholders, fostering a collaborative environment. Job Description As an Associate Manager - Consulting, you will be a key member of our Supply Chain Process COE team. Your primary focus will be to ensure the successful transformation and alignment of sourcing, procurement, vendor management, and accounts payable processes with global standards. This role offers an exciting opportunity to contribute to a large-scale SAP S/4 implementation, working closely with cross-functional teams and stakeholders. About Us ABOUT US: Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency - to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. EQUAL OPPORTUNITY EMPLOYER: Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . INFORMATION SECURITY RESPONSIBILITIES: Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. #J-18808-Ljbffr
    $32k-48k yearly est. 2d ago
  • Assistant Manager - Part Time

    Big 5 Sporting Goods 4.4company rating

    Department manager job in Watsonville, CA

    Opening and closing of the store Performing customer sales and service Directing sales and cashier associates throughout the store Training newly hired associates Merchandising and compliance of all company policies Answering customer inquiries from Assistant Manager, Part Time, Manager, Assistant, Management, Retail
    $34k-41k yearly est. 3d ago
  • Paralegal and Administrative Support Manager

    Skadden 4.9company rating

    Department manager job in Palo Alto, CA

    We invite you to review our current business services professionals openings to learn about the opportunities available across the firm. About Us Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. The Opportunity We are seeking a Paralegal and Administrative Support Manager, mid-level, to join our Firm. This position will be based in our Palo Alto office (hybrid). The Paralegal and Administrative Support Manager oversees and manages the daily operations of the Paralegal and Secretarial Departments, including staff management and integration, training and development, organizational planning and process improvement. In addition, responsibilities include working with Firm management across offices to help with department-wide initiatives and cross-office staffing needs. The Paralegal and Administrative Support Manager: Assesses, assigns, manages, trains, evaluates and schedules staff in the Paralegal and Secretarial Departments. Coordinates and oversees daily operations, assignments and workflow within relevant departments. Consults with attorneys and devises departmental assessment plans to assure proper daily and long-term workflow and assignments of attorney/secretarial teams. Actively monitors individual and department utilization and productivity. Works with various department managers in the Palo Alto office to further integrate the overall operational impact of relevant departments. Meets with attorneys regularly to continually assess work patterns and operational support required for new cases and overall case management. Consults regularly with the Office Administrative Director and the Director, Paralegal Services Department and other senior managers in New York office in the creation and implementation of team programs and initiatives, as well as regarding the status of employees' work performance. Provides leadership and continued professional development guidance and mentorship, including the advancement of training initiatives. Collaborates with the peer managers in Paralegal and Secretarial Services departments, along with Palo Alto management team, to increase departmental efficiency, strengthen employee knowledge and abilities, improve leadership and maintain high level service support to attorneys and clients. Assists with creation of annual departmental budgets and monitors throughout the year. Assists Palo Alto Office Administrative Director and Human Resources Manager in developing and facilitating organizational development, performance and management development programs. Works with Human Resources on recruitment for positions within relevant departments. Meets with candidates and provides feedback to Human Resources as integral part of recruitment process. Ensures current knowledge of Firm policies and practices for staff, current knowledge of industry trends, and continued professional development for staff. Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance. Oversees employees' work performance and provides guidance in the resolution of problems. Initiates disciplinary procedures in collaboration with the Human Resources Department. Monitors time, attendance, overtime and expense reports to ensure accuracy and compliance with Firm policies. Recommends guidelines and practices to promote efficiency, effectiveness and excellent customer service and improved employee relations, in alignment with the Firm's Core Values. Develops and communicates departmental guidelines and procedures. Ensures accurate and timely responses to requests for departmental services. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned. Qualifications: Current knowledge of law firm administration and department trends and techniques Knowledge of Firm operations, policies and procedures Working knowledge of litigation matters and corporate transactions with litigation support/legal technology experience Demonstrated knowledge and experience with leading and supervising others. Effectively employs coaching and problem solving techniques Proven ability to effectively lead, coordinate and implement projects, processes and change management Strong technological skills, including MS Word, advanced Excel, PowerPoint, and project management and database applications Knowledge of relevant Firm computer software programs (e.g., Outlook, Word, Excel, PowerPoint), with the ability to learn new software and operating systems Knowledge and implementation of the annual budget process Demonstrates effective interpersonal and communication skills, both verbally and in writing Demonstrates close attention to detail Excellent analytical, troubleshooting, organizational, and planning skills Ability to administer Firm policies and procedures Ability to handle multiple projects and shifting priorities Ability to handle sensitive matters and maintain confidentiality Ability to organize and prioritize work and delegate effectively Ability to work in a demanding and fast-paced environment Ability to work well independently as well as effectively within a team Ability to use discretion and exercise independent and sound judgment Flexibility to adjust hours and work the hours necessary to meet operating and business needs Education and Experience: Minimum of 5 years relevant administrative management experience in a law firm and/or professional services field Minimum 10 years leadership experience in a professional services environment Bachelor's degree required Culture & Life at Skadden What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals. Benefits The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life. Competitive salaries and year-end discretionary bonuses. Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits. Generous paid time off. Paid leave options, including parental. In-classroom, remote, and on-demand learning and professional development opportunities. Robust well-being classes and programs. Opportunities to give back and make an impact in local communities. For further details, please visit: ******************************************************* Skadden is an Equal Opportunity Employer (Disability/Vet/other protected categories). For more information, please visit Skadden.com/careers. The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law. This position may be eligible for a discretionary year-end bonus. Salary Details $170,000 - $185,000 EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking. Applicants who require an accommodation during the application process should contact Alex Taylor at **************. Skadden Equal Employment Opportunity Policy Skadden Equal Employment Opportunity Policy Applicants Have Rights Under Federal Employment Law Applicants Have Rights Under Federal Employment Law In accordance with the Transparency in Coverage Rule, click here to review machine-readable files made available by UnitedHealthcare: Transparency in Coverage Applicants Have Rights Under California Law Applicants Have Rights Under California Law Skadden will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
    $170k-185k yearly Auto-Apply 60d+ ago
  • Showroom Selling Manager

    Fireclay Tile 3.8company rating

    Department manager job in Palo Alto, CA

    Showroom Selling Manager - Palo Alto Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan-crafted products and client service, we've made it easier than ever to specify and purchase beautiful, sustainable tile sourced and handcrafted in the US. Our tireless commitment to innovation, transparency, and sustainability has not gone unrecognized. We aim to grow 25-35% annually and are the first tile company recognized as a B Corp for how we use Business as a Force for Good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way you think about tile. Come join the makers who support the dreamers! What We Offer: Competitive Compensation: With a base pay of $85K combined with commission (paid monthly), think of earnings in the range of $97K-$120K, based on your performance. There is no cap on commissions, and the payout structure is tiered, so you can achieve higher commission percentages as you sell more. Our comprehensive compensation package also includes goal-based bonuses and stock options. Comprehensive Benefits: We offer a competitive benefits package designed to support your well-being, both inside and outside of work. This includes a 4% 401(k) match on eligible pay, Flexible Time off, your birthday as a paid holiday, one paid volunteer day to support your local community, 7 paid holidays, sick time, parental leave, and more. Visit Fireclaybenefits.com to view details of our benefits and perks offered. Personal & Professional Growth: Thrive in a culture committed to your development with group coaching, 1:1 career coaching, and extensive Sales Enablement resources. Development Opportunities: Access specialized, sales-focused training to grow within the organization. The Team You'll Work With … As the Showroom Selling Manager, you will be an integral part of our talented Showroom team, collaborating to drive performance and achieve sales targets. You will lead the team in setting goals, providing coaching, and managing daily operations, playing a key role in ensuring sales excellence and profitability for the showroom. This role offers the opportunity to grow your leadership skills and drive business growth. Reporting to the Regional Showroom Manager, this position is located on-site at our Palo Alto, CA Showroom. Our culture thrives on professional development, ongoing training, and opportunities for growth within the organization. This is a salary position and pays $85,000. Meet the Hiring Manager, Emily Moizes-Beal. Guided by the Regional Showroom Manager and surrounded by a dedicated sales team, your role at Fireclay Tile promises a dynamic and rewarding journey. We offer a supportive workplace culture and a comprehensive benefits package, not just a job but a pathway to success. What You'll Achieve … Sales & Team Leadership Drive team performance by setting and tracking sales goals (weekly, monthly, and quarterly), providing rigorous forecasting, and analyzing performance against targets for senior management. Lead all aspects of team development, including recruiting, onboarding, and providing continuous coaching on sales techniques, product knowledge, and CRM tools like Salesforce. Conduct regular performance reviews and weekly check-ins to manage, direct, and mentor the sales team. Manage the showroom's P&L and budget to ensure profitability, while monitoring market trends and competitor activity to adjust sales strategies. Client Engagement & Business Development Cultivate and maintain strong relationships with top clients, including architects, designers, and homeowners, through regular contact and personalized follow-ups. Plan and execute showroom events, product demonstrations, and community initiatives like Fireclay Gives to drive brand visibility and customer engagement. Drive business growth by promptly following up on leads, effectively utilizing digital marketing tools, and delivering world-class customer service to resolve any issues. Showroom Operations & Compliance Oversee all daily showroom operations, including staff scheduling, payroll, inventory management, sample orders, and maintenance, to ensure a clean and functional space. Manage showroom systems and tools (e.g., POS, Asana) to ensure accurate client records, track monthly goals, and report on results. Uphold company standards by implementing best practices from Fireclay Playbooks and ensuring adherence to B Corp principles, including waste reduction and community involvement. What We Look For in You … We are looking for someone who is motivational, analytical, and organized, with a proven ability to lead a high-performing team. You are excited to drive sales excellence and coach a team to exceed goals and thrive in a goal-oriented and dynamic environment. A proven leader with a successful track record of managing high-performing showroom teams and driving sales results through coaching, accountability, and motivation. Experienced in overseeing showroom operations, ensuring a balance of sales performance, customer experience, and operational excellence. Highly analytical, with the ability to evaluate performance data, forecast trends, and translate insights into actionable strategies that achieve and exceed goals. Technologically fluent and comfortable using CRM tools (e.g., Salesforce), digital collaboration platforms (Google Suite, Slack, Asana), and emerging sales/marketing technologies to streamline processes and improve team performance. Proficiency in utilizing and training on AI-powered tools and platforms to enhance productivity and decision-making is preferred. Organized and detail-oriented, with the ability to manage multiple priorities across sales leadership, client relations, and community engagement. A motivational and inspirational leader who combines creative thinking with strategic execution to foster a culture of growth, accountability, and success. Bachelor's Degree or equivalent experience required. Why Fireclay? Beyond the role itself, here's what makes Fireclay Tile a special place to work: Our Mission: We are on a mission to do good by crafting products intentionally, collaboratively, and transparently. We are the makers, who support the dreamers. Our Values: We live by Kindness, Honesty, Tread Lightly on the Earth, Measure Twice, Cut Once, and Ganas (Desire). Our Commitment: We are accountable to the B Corp standards, prioritizing People and Planet alongside Profit. Growth and Innovation: We are committed to "25-35% annual growth" and are revolutionizing the tile and design industry. Our Culture: We foster a culture of professional development, ongoing training, and opportunities for growth. The total compensation package for this position may also include other elements, stock options, and discretionary bonus. Details of participation in these benefit plans will be provided if a teammate receives an offer of employment. Fireclay provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Fireclay will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting ***********************.
    $97k-120k yearly 4d ago
  • Visual Co-Manager I

    Guess?, Inc. 4.6company rating

    Department manager job in Gilroy, CA

    Quality Assurance Lead The Quality Assurance Lead is responsible for overseeing and executing a customer centric, omnichannel experience through the training and development of all Customer Care Representatives. He or she must lead by example through all touchpoints in order to exceed department goals. The Quality Assurance Lead is responsible for providing performance feedback, making recommendations for process improvements, and handling more complex issues. ESSENTIAL FUNCTIONS: People Development: Assist all Customer Care Representatives with having a clear understanding of the department goals and metrics by continuous calibration and refresher trainings. Support all Customer Care Representatives in completing Customer Care Training per department guidelines. Participates in the training and development of all Customer Care Representatives on customer service and de-escalating best practices. Monitor, assess, and provide feedback on client engagement across all touchpoints for all Customer Care Representatives. Customer Experience: Act as a brand ambassador by having a thorough knowledge of relevant updates, process and policy knowledge.Make excellent client engagement the top priority through all touchpoints. Assist in providing regular feedback to Customer Care leadership regarding performance trends, customer satisfaction practices, policy exceptions, and process development. Maintain a brand appropriate, professional, and elevated demeanor and dress code through all client and department interactions. Driving Sales + Profitability: Meet or exceed Service Level Agreements and KPI's to ensure highest level of efficiency. Meet or exceed AOV, UPT, and volume goals set by the department. Assist in communicating loyalty sign-up and sales goals set by the department to all Customer Service Representatives. Operational Effectiveness:Monitor, evaluate and analyze all touchpoints and provide feedback on performance trends to leadership to ensure compliance with department metrics and procedures. Conduct timely quality scoring feedback sessions with an emphasis on increasing revenue and reducing costs through first-contact resolution. Handle complex or difficult customer issues in a professional and exemplary manner. Conduct regularly scheduled audits to identify and address operational deficiencies, knowledge gaps, and service trend. Assist in production of all touchpoints when needed by the department EDUCATION: High School YEARS OF EXPERIENCE: 0-2 Years
    $156k-216k yearly est. 3d ago
  • Assistant Merchandise Manager I

    Mindlance 4.6company rating

    Department manager job in San Jose, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Title: Assistant Merchandise Manager I (EBAYJP00013961) Location: San Jose CA, Duration: 12 Months contract Requirements: Assists in Designs and develops strategies for selection, pricing, and promotion of merchandise to meet organization objectives for sales, margin, inventory turns, and customer service in a single retail or wholesale location or covering multiple locations in an assigned territory. Additional Information All your information will be kept confidential according to EEO guidelines.
    $57k-73k yearly est. 60d+ ago
  • Produce Department Manager/Head Food Clerk

    Piazza's Fine Foods

    Department manager job in Palo Alto, CA

    The purpose of this position is to select, price and promote fresh organic and local produce and supervise department staff to meet objectives for sales, margin, and customer service. The Produce Manager is responsible for the following essential functions: PURCHASING - Negotiate with suppliers for favorable prices, terms, quality, and delivery. Purchase produce by following guidelines of marketing plan (i.e., priority for local & organic). Research new or alternative sources of supply. Receive/oversee produce deliveries following established receiving procedures. Price produce to achieve margin and sales goals, while maintaining a competitive pricing profile. Periodic price surveys of identified competitors. CUSTOMER SERVICE-- Uphold customer service standards. Assist customers with any questions they may have and special orders. Sampling produce to customers. Ensure all staff is providing excellent customer service at all times. MERCHANDISING-Plan attractive produce displays and ensure displays are replenished, rotated, and culled as per set quality standards. Select items for specials; mark down items as needed to reduce losses. Offer samples and suggestions for purchase and preparation in a friendly, courteous manner. Provide product information for ads, promotions, and customer inquiries. Provide clear, attractive, consistent signage. Trim, wash, bundle produce as needed. Set preparation and stock priorities for personnel staff. Attend weekly management meeting to report and plan store merchandising. DEPARTMENT MAINTENANCE-Get credit from suppliers where applicable for returned, damaged, spoiled goods. Coordinate storage of items to be returned to suppliers. Properly dispose unsellable items. Participate in quarterly inventory counts. Conduct inventories as requested by Store Director. Maintain department equipment in working order. Advise Store Director of equipment repair or replacement needs. PERSONNEL-Participate in hiring qualified applicants following established policy. Assign daily tasks for all produce team members to complete. Supervise and train staff to ensure all work is being completed on time and employees are cross-trained to help each other. Conduct performance evaluations and recommend disciplinary action as needed following established policy. Schedule hours for produce department within payroll allocation and review time sheets. Ensure that breaks and lunches are taken for the appropriate amount of time and communicate with Store Director if this policy is not being followed. Organize and conduct department staff meetings to communicate goals, sales margin, and safety requirements. Follow all company safety procedures and ensure department staff is compliant as well. The Produce Manager is also responsible for the following additional duties which may become essential functions depending on availability of personnel, time of day, etc.: Work with Produce Buyer to bring in good deals and new items Meet budget goals set by the company; participate in setting sales and margin goals for department Review departmental financial reports and take corrective action as needed Meet with local farmers to discuss planning season and ordering commitments PHYSICAL DEMANDS ANALYSISSTANDING AND WALKINGTasks: Various duties involved in receiving, preparing, and displaying produce and cleaning the produce area. These tasks require standing and walking. Surface: Tile or concrete floor Estimated Total Hours: 4-8 hrs. Maximum Continuous Time: 4 hrs. LIFTING/CARRYING Object(s): Cases of produce Max. Weight: 80 lbs. Min/Max Lift Point: floor/waist Frequency: daily Avg. Weight: 40 lbs. Min/Max Lift Point: floor/chest Frequency: hourly LIFTING/CARRYING: VARIED WEIGHT DEMANDS CHART Weight Hourly Daily Weekly Monthly Never X 11-25 lbs. X 26-50 lbs. X 51-75 lbs. X 76-100 lbs. X >100 lbs. X Comments: Lifting of objects over 50 lbs. can be done with help from another worker. PUSHING/PULLING Objects: Carts carrying cases of produce Max. Force: minimal Distance: 50 ft. Frequency: hourly Height of Hands Above Floor During Push: maximum = 42''BENDING/SQUATTING/KNEELING Tasks: Lifting cases at floor level, retrieving objects stored on lower shelves Frequency: continuous REACHING Tasks: Reaching across the produce displays when stocking and to reach objects stored above shoulder height Hands Used: Both Distance Direction Frequency Duration Avg. Weight 0-20" forward/upward continuously minimal 20-36" forward/upward continuously minimal WORK CONDITIONS Exposure to Yes No Hot Temperatures X (outside) X (inside) Cold Temperatures X Sudden Changes in Temperature X Noise X Fumes X Cramped Quarters X Cold Surfaces/Tools Handled X Hot Surfaces/Tool Handled X Sharp Edges X Vibration X 100 % Inside the Building or Vehicle 0 % Outdoors OTHER JOB DEMANDS Does Job Require Yes No Crawling X Jumping X Lying on Back X Lying on Stomach X Twisting X LIST TOOLS, EQUIPMENT AND MATERIALS USED Powered and manual pallet jacks, ice caddy, shovel, cases of produce, knives, garbage disposal, various cleaning solutions, wrapped machine, box crushed and baler.SUMMARY: Produce Manager must be strong enough to lift various heavy objects such as boxes of produce. They must be able to stock and rotate the produce displays and recognize un-sellable produce. They also exposed to extremes of temperature and contact with tools and cleaning chemicals.
    $41k-57k yearly est. Auto-Apply 60d+ ago
  • Founding GTM & Sales Leader for AI/LLM Platform

    Fastino, Inc.

    Department manager job in Palo Alto, CA

    A cutting-edge AI startup is seeking a Founding GTM/Sales Lead to shape the sales engine from the ground up. In this hybrid role based in Palo Alto, you will own the entire sales cycle and work closely with founders to accelerate growth initiatives. The ideal candidate has 5+ years of B2B sales experience, preferably in AI or SaaS, and a track record of exceeding sales quotas. This position offers a clear growth path into managerial roles as the company scales. #J-18808-Ljbffr
    $59k-128k yearly est. 16h ago
  • ServiceNow Delivery Lead Manager

    Accenture 4.7company rating

    Department manager job in Mountain View, CA

    We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations
    $100.5k-245k yearly 5d ago

Learn more about department manager jobs

How much does a department manager earn in Santa Cruz, CA?

The average department manager in Santa Cruz, CA earns between $42,000 and $169,000 annually. This compares to the national average department manager range of $39,000 to $115,000.

Average department manager salary in Santa Cruz, CA

$85,000

What are the biggest employers of Department Managers in Santa Cruz, CA?

The biggest employers of Department Managers in Santa Cruz, CA are:
  1. McDonald's
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