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Department supervisor jobs in Worcester, MA

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  • Retail Assistant Manager

    Fedex Office 4.4company rating

    Department supervisor job in Boston, MA

    Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers Evaluates the efficiency and productivity of team members in creating positive customer experiences If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered Provides training and development of team members on assigned shifts by monitoring goals and providing feedback Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed Oversees shipping related services and activities Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls Assists Store Manager in review and transmission of payroll and daily close out of POS Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent education 1+ year of related experience, prior supervisory experience preferred ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $20.75 - $24.37/hr Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.
    $20.8-24.4 hourly 5d ago
  • KFC Shift Supervisor - $100 Referral Bonus

    de Foods (KFC

    Department supervisor job in Boylston, MA

    Shift Supervisor **We offer early wage access through Tapcheck so you can cash out on your wages before payday!** At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're ready for a career in restaurant management, our Shift Supervisor position is the right place to start. Working as a Shift Supervisor lets you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive rewards and recognition for your efforts. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a GREAT culture at KFC and look for GREAT people to add to our family. You know who you are --honest, energetic and fun. Able to get along and talk easily with people. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. A natural leader, you want to be captain because you can bring together a winning team.. You're all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with - you love keeping things fun for the team and the customers. You want to learn how to run great restaurants from the best restaurant managers in the business. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. Independently owned, franchised, or licensed locations may have different requirements.
    $32k-40k yearly est. 14d ago
  • Retail Sales - Lingerie - Natick Mall

    Nordstrom 4.5company rating

    Department supervisor job in Needham, MA

    The ideal Lingerie Salesperson is passionate about fashion, fit and styling, understanding how these elements enhance customer confidence and comfort. They excel in building a loyal customer base through digital and in-store interactions, offering personalized experiences based on trust and fit expertise. A Day in the Life… Bra Fitting: Conduct bra fittings with customers in the fitting room by measuring for size and providing appropriate fit and style guidance. Nordstrom will provide training on the bra fitting process. Customer Relationships: Build lasting relationships with customers by providing personalized service and honest feedback. Sales Goals: Achieve sales goals in-store and digitally using tools like text and social media. Continuous Learning: Stay updated on fashion and product knowledge through trainings provided by Nordstrom and brand consultants. Team Collaboration: Work collaboratively with the team to maintain a customer-ready department through tasks like filling orders, stocking, re-merchandising, price markdowns, and light cleaning. You Own This If You Have… Communication and People Skills: Excellent ability to connect with customers and contribute to positive team environment. Empathy, Sensitivity and Body Positivity: Providing a supportive and respectful environment during intimate apparel fittings for diverse customers of all shapes and sizes. Self-Motivation: Driven to achieve sales goals. Strong interest in using networking and technology to drive sales. Multitasking and Organizational Skills: Skilled in organization and prioritizing multiple tasks in a fast-paced environment. Flexible Availability: Willingness to work a flexible schedule based on business needs. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $15.25 - $15.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%. Youtube Link:
    $32k-36k yearly est. 11d ago
  • Real Estate Team Lead

    Vylla

    Department supervisor job in Boston, MA

    Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer
    $60k-116k yearly est. 2d ago
  • Team Leader

    Tractor Supply 4.2company rating

    Department supervisor job in Leicester, MA

    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures. Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams. Essential Duties and Responsibilities (Min 5%) It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements: Maintain regular and predictable attendance. Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs. Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer's Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer. The Team Leader is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in the Team Leader position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: Execute assigned basic, promotional, and seasonal merchandising activities. Perform Opening/Closing procedures. Transport and make deposits to bank. Assess store conditions and assign duties. Organize and prioritize workflow through the use of the daily planner. Recovery of merchandise. Participate in mandatory freight process. Perform regular and promotional price change activities. Resolve customer complaints/issues and ensure the customer has a Legendary shopping experience that differentiates from the competition. Adhere to loss prevention standards and respond to any alarm calls as needed. Communicate with Team Members on job functions, responsibilities and financial goals. Operate cash register/computer supervising cash handling procedures. Assist Team Members on appropriate application of policies and procedures. Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required. Operate Forklift and Baler. Complete all documentation associated with any of the above job duties. Obtain license or certifications as needed by the business. May be required to perform other duties as assigned. Required Qualifications Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license. Education : High school diploma or equivalent is preferred, but not required. Regardless of education level, you must be able to read, write, and count accurately. Preferred knowledge, skills or abilities Basic computer skills. Ability to read, write, and count accurately. Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Ability to perform and execute principle responsibilities of Team Members. Working Conditions Working environment is favorable, generally working inside with moderate noise. Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Ability to work outdoors in adverse weather conditions. Physical Requirements Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store. Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack). Ability to occasionally lift or reach merchandise overhead. Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. Ability to move throughout the store for an entire shift. Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18). Ability to constantly operate store equipment such as computer, cash register, and other store equipment. Ability to read, write, and count accurately to complete all documentation. Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. Ability to process information / merchandise through the point-of-sale system. Ability to handle and be in contact with birds/poultry. Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18). Ability to successfully complete all required training. Ability to travel as required in support of district needs. Ability to drive or operate a vehicle for business needs. This position is non-sedentary. Ability to successfully complete training and certification for various business needs. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
    $60k-91k yearly est. 1d ago
  • Experienced Subaru Parts Manager ($85k to $120k plus)

    Bertera Auto Group

    Department supervisor job in West Springfield Town, MA

    Introduction: We are seeking an experienced and dynamic individual to join our team as a Subaru Parts Manager. This is a key position responsible for managing the parts department of our Subaru dealership. The ideal candidate will possess strong leadership abilities, extensive knowledge of Subaru vehicle parts, and a passion for customer satisfaction. If you have the required experience and skills to excel in this role, we invite you to apply. Responsibilities: 1. Parts Department Management: - Oversee all aspects of the Subaru parts department, including inventory management, ordering, pricing, and quality control. - Develop and implement strategies to maximize profitability, reduce costs, and increase efficiencies within the parts department. - Monitor parts department performance metrics and implement necessary improvements. - Ensure compliance with company policies and procedures, as well as industry regulations. 2. Team Leadership: - Supervise and motivate a team of parts department staff, providing guidance, training, and support to achieve department goals. - Foster a positive working environment that encourages teamwork, professionalism, and a customer-focused approach. - Conduct performance evaluations, identify training needs, and develop career growth plans for team members. - Ensure adherence to company policies, safety protocols, and ethical practices. 3. Customer Service: - Respond to customer inquiries and provide expert advice on Subaru vehicle parts, availability, pricing, and compatibility. - Address and resolve customer concerns and complaints promptly and to their satisfaction. - Identify opportunities to improve the customer experience and implement appropriate measures. - Establish and maintain strong relationships with customers, ensuring their loyalty and repeat business. 4. Relationship Management: - Collaborate with other dealership departments, such as service, sales, and warranty, to ensure smooth operations and efficient coordination. - Build relationships with suppliers and negotiate favorable terms for parts procurement. - Stay updated on industry trends, new products, and market demands to anticipate customer needs and adjust inventory accordingly. - Attend training, seminars, and industry events to enhance knowledge and expertise. Requirements: - High school diploma or equivalent. Additional education in business administration or automotive management is a plus. - Proven experience as a Parts Manager, preferably in a Subaru or automotive dealership setting. - Exceptional knowledge of Subaru vehicle parts, their functions, compatibility, and pricing. - Strong leadership abilities, including the ability to motivate and develop a team. - Excellent communication and interpersonal skills to interact effectively with customers, staff, and suppliers. - Advanced computer skills, especially in inventory management systems and Microsoft Office Suite. - Outstanding organizational and problem-solving abilities. - Ability to work in a fast-paced environment, managing multiple priorities and deadlines. Compensation and Benefits: - Competitive salary ranging from $85,000 to $120,000, commensurate with experience. - Potential for performance-based bonuses and incentives. - Comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and paid time off. - Opportunities for professional development and advancement within the company. If you possess the necessary skills and experience to excel in this role, please submit your resume and cover letter outlining your qualifications. We thank all applicants for their interest, but only those selected for an interview will be contacted.
    $85k-120k yearly 60d+ ago
  • Seafood Dept Manager In Training

    99 Ranch Market 4.2company rating

    Department supervisor job in Quincy, MA

    About the Role: We are seeking a highly motivated and experienced Seafood Department Manager in Training to join our team in Edison. As a Seafood Department Manager in Training, you will be responsible for overseeing the daily operations of the seafood department, ensuring that all products are fresh, high-quality, and meet our customers' expectations. You will also be responsible for managing and training a team of seafood department associates, ensuring that they provide excellent customer service and maintain a clean and organized department. Your ultimate goal will be to increase sales and profitability while maintaining high standards of quality and customer satisfaction. Minimum Qualifications: 1+ years of experience in a seafood department management role Strong knowledge of seafood products, including sourcing, handling, and preparation Excellent leadership and team management skills Strong communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Preferred Qualifications: Experience with inventory management and ordering systems Experience with P&L management and budgeting Experience with merchandising and product displays Responsibilities: Oversee the daily operations of the seafood department, including ordering, receiving, and stocking products Ensure that all products are fresh, high-quality, and meet our customers' expectations Manage and train a team of seafood department associates, ensuring that they provide excellent customer service and maintain a clean and organized department Monitor sales and inventory levels, and adjust ordering as needed to meet customer demand and maximize profitability Maintain a safe and sanitary work environment, in compliance with all health and safety regulations Skills: As a Seafood Department Manager in Training, you will use your strong leadership and communication skills to manage and train a team of associates, ensuring that they provide excellent customer service and maintain a clean and organized department. You will also use your knowledge of seafood products to ensure that all products are fresh, high-quality, and meet our customers' expectations. Additionally, you will use your organizational and time management skills to monitor sales and inventory levels, adjust ordering as needed, and maintain a safe and sanitary work environment. Your ability to work in a fast-paced environment and handle multiple tasks simultaneously will be essential to your success in this role. Location: 475 Hancock St, Quincy , MA 02171 Benefits: Medical, Vision, Dental, and Life Insurance. 401(k) Retirement Savings Plan with up to 4% Company Match. Long-Term Service Award Paid Time Off Employee Discount Position: Full Time. Shift Information: Weekend & Holiday required 1 day off per week (day off is not fixed, follow trainer's schedule) 40-45 hours per week 6 days a week Overtime as needed Salary: $19-25/H per hour during training period. After the employee passed the final assessment, they will be promoted from hourly employee to exempt employee. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location. Disclaimer: Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the positions. They do not cover all the details of skills, duties, or responsibilities required for the position. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.
    $19-25 hourly Auto-Apply 26d ago
  • Bertera Subaru West Springfield Parts Manager

    Bertera Subaru

    Department supervisor job in West Springfield Town, MA

    We are seeking an experienced and motivated Parts Manager to join our dynamic team at Bertera Subaru in West Springfield. This is an exciting opportunity for an individual with a passion for the automotive industry and a commitment to providing exceptional customer service. As the Parts Manager, you will be responsible for overseeing the parts department's operations, ensuring that it runs efficiently and effectively to meet the needs of both our service department and retail customers. Key Responsibilities: * Manage the daily operations of the parts department, ensuring that all processes are efficient and meet company standards. * Develop and implement strategies to increase sales and profitability within the department. * Maintain an optimal inventory level, ensuring the availability of necessary parts, while minimizing excess stock. * Collaborate with the service department to ensure timely support and delivery of parts needed for vehicle repairs and services. * Train, mentor, and lead a team of parts advisors and assistants, fostering a positive and productive work environment. * Ensure excellent customer service is provided at all times by addressing inquiries, resolving issues, and establishing relationships with customers. * Analyze sales and inventory reports to identify trends and areas for improvement. * Manage vendor relationships, negotiating prices, and terms to secure favorable terms for the business. * Stay up-to-date with industry trends, new products, and changes in the market to ensure the department remains competitive. * Oversee the department's budget, monitoring expenses and implementing cost-control measures as needed. Qualifications: * Proven experience in automotive parts management or a similar role. * Strong leadership and team management skills. * Excellent communication and interpersonal skills. * Proficiency in inventory management software and Microsoft Office Suite. * Strong organizational skills and attention to detail. * Ability to work in a fast-paced environment and adapt to changing priorities. * Knowledge of Subaru parts and systems is preferred but not required. Education: * High school diploma or equivalent required; associate's or bachelor's degree in business or a related field is a plus. Why Join Us? * Competitive salary and benefits package. * Opportunity to work with a renowned automotive brand. * Supportive team environment with opportunities for career growth and development. * Access to company-provided training and advancement programs. If you are a results-driven professional with a passion for the automotive industry, we would love to hear from you. Apply now to join our team at Bertera Subaru in West Springfield and drive your career forward with us!
    $48k-80k yearly est. 18d ago
  • Supervisor - Audit Department

    Gray, Gray & Gray, LLP 3.8company rating

    Department supervisor job in Canton, MA

    SUPERVISOR - AUDIT About Our Firm Gray, Gray & Gray is one of New England's fastest growing independent full-service consulting, accounting and advisory firms and we are looking for highly motivated, enthusiastic professionals who are true team players and possess a high level of commitment to growth and development to join our Team. Join us in our beautiful Canton, MA office (currently offering hybrid schedule with 2 days per week in office) for a career that will be highly rewarding and interesting, yet still leaves time for family and outside interests and activities. We give our team members the power to do more. More growth. More personal attention. More opportunities. Role Description We are seeking an Audit Supervisor to join our growing team. In this position you will be responsible for performing fieldwork on audit and review engagements, providing exceptional support for our clients, with minimum supervision. You will assist with the development, training, and supervision of staff assigned to engagements, and work with the Management Team to develop your skills and grow within the firm. Using prior experience, training, and education, the ideal candidate will demonstrate effective communication and work closely with clients and other Gray, Gray & Gray team members. This role requires applying technical knowledge and research skills while working as part of a team with a focus on continual improvement, Staff mentorship, coaching and training. Responsibilities Oversee multiple client engagements; planning, executing, directing, and completing engagements in a wide variety of industries; and managing to budget Maintain day-to-day management of engagements to ensure services are delivered in a timely manner Prepares or reviews financial statements, notes, schedules, and management letters Directs and performs research and support for projects with limited supervision Assists manager in preparing budgets and commits to the budget and timelines adopted by the team Develop and maintain excellent client relationships through superior customer service. Serve as a client contact on related matters and directly interact with client owners and management Recognize and resolve or elevate potential or existing problems with appropriate research and consulting, as necessary Consulting, working with, and servicing client base to make recommendations on business improvement and process improvement and serve as a business advisor to clients Assist in the development and execution of department's various training programs Set and monitor staff scheduling and workloads Encourage the continuous technical and soft-skill development of staff by providing timely feedback on engagements Participate in recruitment events Key Success Factors Ability to motivate, develop and direct team members as they work Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions Ability to train, orient and mentor staff Ability to review and evaluate the work of others Detail oriented and improvement focused Flexibility to change direction frequently Actions support the “Culture of Helpfulness” and “Continuous Improvement” Core Values Serve as an instructor or discussion leader in educational programs and participate in the firm's marketing activities. Key Performance Indicators Client satisfaction Respect of Staff & Leadership High-quality work Active communication of workload and when additional support is needed Technical expertise Qualifications, Experience and Personal Attributes CPA or CPA track with 3+ years of progressive CPA firm experience BS in Accounting, MSA or MBA preferred Ability to adjust schedule based on peak workload times in the department
    $75k-92k yearly est. Auto-Apply 52d ago
  • Automotive Parts Manager

    Lawless Chrysler Dodge Jeep Ram

    Department supervisor job in Woburn, MA

    Automotive Parts Manager - Lawless Jeep - Woburn, MA We are searching for a High-Energy Individual to Manage our Parts Department's Team. The right candidate must be able to motivate and work closely with our Service Management to ensure that employees have what they need to give our customers the best experience possible. We are looking to find a talented individual who can grow along with us. Someone who understands the value of clear communication and helping to support our Team to support our customer's needs. We have a very strong and loyal customer base and pride ourselves in the professionalism of the entire Dealership's Team. Our customers love their vehicles and care for their Jeeps with pride and passion. We are looking for the right person to join our Team and to become part of one of the longest running Chrysler Jeep Dealership in New England since 1965. What is in it for YOU! This is a $100k and more opportunity while not stressing out Be part of one of the Best, Positive Working Environments in the Business! The opportunity for growth and to achieve your goals, both in knowledge and financially are endless. Best Benefit Package in the industry: 401k w/match, Health Insurance and Dental available, up to 3 weeks Paid Time Off per year and 4 Weeks Paid Time Off for 10-year Employees (about 1/3 of our Employees). Work with our Team in our fully Airconditioned Service & Parts Departments. Be appreciated and respected for the true professional you are. Management that really listens to you and your ideas. Apply Today for a “Fully Confidential Interview”.
    $100k yearly Auto-Apply 60d+ ago
  • Assistant Manager, Merchandising - Mktstreet Lynnfield

    The Gap 4.4company rating

    Department supervisor job in Lynnfield, MA

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $63k-101k yearly est. 11d ago
  • Wellness Department Manager

    Mom's Organic Market 4.1company rating

    Department supervisor job in Natick, MA

    Description YOU: Act as if the universe is rigged in your favor See new responsibilities as opportunities Are happiest when busy Figure out how to fix it, not who's to blame See mistakes as opportunities to learn and grow Enjoy spreading joy WE: Care more about attitude and work ethic than your experience Love to promote from within Have dynamic and interesting coworkers and customers Have faith in people's potential Make friends at work Take pride in all of our 5 star reviews We are searching for a Wellness Manager to join our team in the Boston area! As a Wellness Manager you will be responsible for the sales and operation of the Wellness department, ensuring excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on our large selection of supplements and related products. You will also maintain an in-depth knowledge of vitamins, supplements, and other HBA items, providing guidance on supplements, health and beauty, and related products to our customers without "prescribing". Some other things you will get to do: Ensure department metrics are aligned with company goals. Maintain inventory management by performing Out-Of-Stock scans. Oversee the signage process (print, hang, and remove) and commit price changes by the designated deadline. Delegate smaller resets and cutting in new items, ensuring that the planners, shelf tags, signage, location, parameters, etc are all set to company merchandising standards. Oversee all purchasing within the department, managing waste, providing product variety and prioritizing special orders for customers. Manage staff by collaborating with other departments in hiring, training, mentoring and development throughout the store. Wellness Managers earn $55,000 a year. We offer a full range of benefits including competitive pay exceptional medical, dental, and vision plans 401k and 401k matching 30% employee discount paid time off child and bonding leave and more! It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.
    $55k yearly Auto-Apply 60d+ ago
  • Parts Manager

    Sentry Auto Group 4.1company rating

    Department supervisor job in Shrewsbury, MA

    Job Description Parts Manager Sentry West Mazda 940 Boston Turnpike (Route 9) Shrewsbury MA At Sentry West Mazda, our Parts Department is a crucial part of our success, ensuring that our service and sales operations run smoothly. We are seeking either an existing Parts Manager in a smaller store or an ambitious Assistant Parts Manager who is eager to grow and has the potential to step into a Parts Manager role. The Parts Manager is responsible to oversee daily operations, including managing inventory, coordinating with the service department, and ensuring customer satisfaction. This is a dynamic role with hands-on responsibilities, offering a great opportunity for career advancement. The ideal candidate will have a passion for the automotive industry, a commitment to excellent customer service, and the drive to build upon the strong foundation built by our current Parts Manager. Key Responsibilities: - Daily operations of the Parts Department - Help manage inventory levels, including ordering, receiving, and organizing parts - Ensure that parts are available and ready for service technicians in a timely manner - Collaborate with the service team to ensure accurate and efficient parts usage - Provide exceptional customer service to both internal and external customers - Process orders, returns, and warranty claims promptly and accurately - Assist in maintaining accurate records of all parts transactions - Stay updated on Mazda product lines, parts, and services - Train and mentor staff in the Parts Department - Coordinate with the service director and general manager on any items/projects/tasks as needed Qualifications: - 5+ years of experience in an auto dealership parts department (Mazda experience preferred but not required) - Knowledge of automotive parts, inventory management, and dealership processes - Strong organizational skills with attention to detail - Excellent communication and customer service skills - Proficiency with parts management software and basic computer skills - Ability to multitask and work in a fast-paced environment - A positive, team-oriented attitude with a desire for career growth Why Join Us? - Opportunity to advance into the Parts Manager role within the next few years - Competitive salary and benefits package - Employee discounts on Mazda vehicles and parts - Ongoing training and development opportunities - Supportive team culture in a fast-growing dealership Benefits · Industry-leading benefits include health & dental, short & long term disability insurance, life insurance, paid vacation, and 401(k) plan · Women and men are both encouraged to apply. We are an equal opportunity employer. · A valid drivers' license is required. · Sentry strives to maintain a drug free workplace. All offers of employment contingent on a drug screen for substances illegal in the state of Massachusetts How to Apply: If you're ready to take the next step in your automotive career and have a vision of becoming a future Parts Manager, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the role.
    $37k-46k yearly est. 19d ago
  • Department Supervisor - Boston Local Flagship

    H&M 4.2company rating

    Department supervisor job in Boston, MA

    Job Description About the Role As a Department Supervisor, you will be responsible for for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines. * Representing yourself and the H&M brand positively during customer interactions * Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and working with your Department Manager to act on them * Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers * Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges * Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc * Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development * Retain and share your knowledge and skills with the Store team * Collaboration, planning & teamwork with in-store Visual Merchandiser team * Give & receive feedback with your colleagues to learn, develop & support each other * Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc * Ensure all procedures, routines, and legal requirements in all areas of the store are followed Retail Operations/ Visual & Commercial Execution * Secure a clean and tidy sales floor and back of house including stockroom areas * Ensure high fashion quality, visual and commercial product presentation, with good garment care * Secure good stock levels and provide input on allocation to Area team * Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store * Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) * Responsible for opening & closing of store daily Qualifications Who You Are * To be a successful and effective Department Supervisor, you'll be an emerging leader who enjoys taking responsibility. * You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. * You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is $21.65 - $24.37 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $21.7-24.4 hourly 31d ago
  • Parts Manager

    Ballard Truck Center 4.0company rating

    Department supervisor job in Avon, MA

    Ballard Truck Center is a family-owned business providing the best experience in the full-service commercial trucks industry in the northeast. Ballard's dedicated team of technicians and representatives have earned them the title of #1 in Customer Satisfaction in the US by Volvo Trucks and Mack Trucks USA Dealer of the Year time and time again. Whether it is sales, service, parts, leasing, or rentals - Ballard's been keeping the community rolling for over 100 years. Ballard Truck Center in Avon, MA has immediate openings for a Parts Manager. Job Overview: The parts manager is responsible for running a profitable and efficient parts department. They will accomplish objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying. Responsibilities and Duties/Essential Functions: Forecast goals and objectives for the department and strive to meet them Strive for harmony and teamwork with all other departments. Work with Service Manager to ensure both departments work cohesively together Attend and engage in monthly parts managers' meetings to keep up with company polices, guidelines and goals; and to participate in choosing future parts sales promotions. Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction Handle customer complaints immediately and according to the dealership's guidelines. Enforce the companies pricing policy that balances volume, customer loyalty, and the cost of doing business Enforce the companies policy on the special ordering of parts Direct outside parts and counter sales efforts Coordinate a prompt, efficient and timely flow of paperwork, paying particular attention to parts sales per repair order, issuance of credit memos, and counter ticket filing Direct shipping and receiving efforts to ensure timely processing Monitor daily reports such as DOE, DOC, and sales productivity Enforce safety requirements, including but not limited to fork lift training and operation, procuring of MSDS sheets on all products carried, and OSHA right-to-know Analyze sales, gross expense, and inventory on a monthly basis to maintain profit goals Ensure that all purchases are properly accounted for before payment is mad/invoices are approved Compiles and submit month end numbers and adjustments to the accounting department by the deadline. Inventory management Supervisory Responsibilities: Hire, train, motivate, counsel, and monitor the performance of all parts department staff Direct and schedule the activities of all parts departments employees Provide technical assistance to parts department employees Ensure all parts department employees understand and are performing their duties and responsibilities Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation Monitor parts department employees' payroll record Performance management off employees (including conducting annual performance reviews) Work Environment: A majority of the day is spent in an office environment The Parts Manager is excepted to be present is all areas of the department (including the parts counter/lobby; the warehouse/shipping area) at times/as need Physical Demands: A majority of the day is spent sedentary behind a desk working on a computer Standing and walking through the department Occasional driving/travel for monthly meetings and an occasional customer visit Occasional light lifting, bending Position Type: Full time Exempt Salary Minimal nights and weekend required Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Qualifications: Education level: Minimum: high school diploma or equivalent Experience: Minimum: 2-3 years parts manager (automotive or heavy truck) Minimum: 1 year inventory management Preferred: Managing of a department of 10 or more employees Preferred: CDK software Preferred: Heavy duty truck dealership Skills: Proficient computer skills Good leadership skills Good communication Time management Personal characteristics Personable Works well with others Team oriented Professional Licenses: Preferred: Drivers License
    $53k-75k yearly est. 60d+ ago
  • Team Leader - Project Manager

    Harry R Feldman

    Department supervisor job in Boston, MA

    The Team Leader is responsible for the overall functionality and project management of specific office and field team. In addition to managing the lifecycle of various projects, the team leader provides daily guidance, instruction & direction to ensure clear communication and successful team deliverables. Essential Duties and Responsibilities Team Lead: Oversee daily workflows and team project schedule. Proactively communicate timelines/deliverables with colleagues and clients. Liaison between team members and Group Leaders. Assess team workload and develop strategies for optimum efficiency Evaluate team competency/performance and recommend professional development as needed. Document performance improvement feedback. Schedule field crews. Review & approve PTO for team members. Participate in weekly Ops/Scheduling meeting. Project Management: Manage the full project lifecycle, from initial project planning phases through completion of all phases. Meet with clients, field crew, engineers, and other design personnel to establish project plans, budgets, and schedules. Coordinate project resources and tracks project progress against established timelines and schedules to ensure client expectations are being met. Ensure work is completed on time, within budget, and to specification. Act as a liaison between the client and project team members regarding changes or problems. Manage communication between field crews, responsible PLS and client to ensure a quality survey is delivered to the client on schedule. Select, negotiate with, and coordinate the work of vendors, contractors, or sub-contractors. Responsible for material management and delivery scheduling tasks in support of assigned projects. Track project progress against milestones, budgetary guidelines, or other performance indicators and prepare and deliver reports to management.
    $79k-128k yearly est. 60d+ ago
  • Materials Engineer - Team Leader/Manager

    Intertek Testing Services Na Inc.

    Department supervisor job in Lowell, MA

    Technician Team Leader - 45000 Helm Street, Plymouth, Mi. Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Engineer, Team Leader to join our Transportation Technologies team in Plymouth, Michigan. This is a fantastic opportunity to grow a versatile career in the Materials Testing industry. Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. What are we looking for? The Engineer, Team Leader is responsible for organizing and managing engineering resources within a specific location and/or department. This includes day-to-day supervision of engineers and technicians. This position may also be responsible for independently performing testing and evaluation on a variety of products; writing reports; reviewing (pre-review & final review) of written reports; and communicating with clients. Shift/Schedule: Monday - Friday 8am - 5pm Salary & Benefits Information In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. What you'll do: Provide day-to-day supervision of Engineers and Technicians, including assigning and overseeing work; training, coaching and mentoring staff; managing employee issues; interviewing; hiring and firing recommendations; approving time and expense; conducting performance reviews; employee development and performance management; ensuring the customers' needs are fulfilled; ensuring compliance with Intertek's Quality Management System and all other policies and procedures. Perform testing and evaluation on a variety of products; writing reports; reviewing written reports within qualified reviewer categories; and communicating with clients. Provide local expertise in one or more product categories. Provide support to sales with quoting, client meetings, etc. Responsible for manpower requirements, projections, and utilization within assigned area. Responsible for all housekeeping, equipment calibration, and supplies within assigned area. Responsible for efficiency and productivity within assigned area. Responsible for ensuring invoicing is submitted timely within assigned area; may assist with P&L for assigned area, including forecasting, managing costs, etc. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: A bachelor's degree in a directly related engineering field. 4+ years directly related experience, including testing and project management experience. Ability to define problems, collect data, establish facts and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram form Ability to deal with several abstract and concrete variables Ability to make technical decisions and engineering judgments independently within established parameters Must be self-motivated and able to work independently in a fast-paced, multi-tasking environment Ability to communicate and interact effectively in both verbal and written formats. Must be client focused and quality driven. Must be able to confront and resolve conflict in an effective manner. Ability to influence others and bring teams together to achieve a common goal. Excellent organization and time management skills Excellent interpersonal and customer service skills Microsoft Office proficiency, including Word, Excel and Outlook Physical dexterity to perform the clerical and technical functions which are inherent to the position. Physical dexterity to operate equipment and perform other functions necessary to effectively and efficiently perform the duties of the job. This may include: bending/stooping, turning/twisting, reaching, balancing, and mobility to travel to other work sites. Model Intertek's 10X Energies at all times within the work place, practicing business the right way Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management Ability to communicate and interact effectively in verbal written and presentation formats Must possess the fundamental technical and administrative skills required to perform the job duties Must be customer focused and quality driven Ability to travel as business needs dictate Preferred Requirements & Qualifications: Preference will be given to candidates with a degree in Plastics/ Chemical/ Mechanical Engineering/Materials. Understanding of common polymer materials test methods (ASTM, ISO, other). Knowledge of plastics fabrication methods. Intertek: Total Quality. Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email ******************* or call ************** (option #5) to speak with a member of the HR Department. #LI-JC1 * Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
    $78k-127k yearly est. 3d ago
  • US RFP Team Lead and Content Manager

    Brown Brothers Harriman

    Department supervisor job in Boston, MA

    At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. The US RFP Team Lead and Content Manager will manage the US RFP Team as well as lead BBH's RFP content management across the globe. They will be responsible for creating a rigorous approach to BBH's content management as well as streamlining proposal automation. RESPONSIBILITIES: Team Leadership o Manage the US RFP Team o Mentor and train team members on content best practice o Engage with SMEs on a regular basis to build team relationships and review feedback, processes, and content o Identify strategies to improve RFP / RFI / DDQ quality and efficiency o Provide clear handoffs across regional teams to ensure smooth transitions and keep workflows moving when deadlines are tight. RFP Content Management o Own content management at BBH, interfacing with over 200 subject matter experts (SMEs) and the RFP Team o Own the governance and processes around keeping all content up to date, adding new content, addressing knowledge gaps, and running a periodic timetable to get SMEs to sign off their content o Write and edit both standard and strategic content to ensure we are appropriately positioning BBH's end-to-end service capabilities o Remove duplication and redundancy across the database and ensure all content is clean and ready to use o Collaborate with subject matter experts to improve readability and develop cohesive and consistent messaging o Review analytics across content to understand content that is most frequently used and where some content could be retired o Ensure that branding, styles, spelling, grammar and tone is consistent across all content RFP and DDQ Support o Support allocation of DDQs and RFPs across the team o Analyze incoming RFPs, DDQs, and RFIs to determine products required, level of effort, necessary team involvement, and any company requirements o Lead DDQs and RFPs for the team Technology platform support o Identify new features of the proposal automation tool to be applied to BBH's RFP and Content process to enhance user experience and reduce production time o Provide training to SMEs on the use of BBH's proposal automation tool o Support technology upgrades o Serve as a technical expert of the proposal automation tool within BBH, including inquiry management and documentation Special Projects o Participate in ad-hoc projects, and other team/business initiatives such as proposal automation product upgrades, developing standard questionnaires KNOWLEDGE, SKILLS & REQUIREMENTS: * BA Degree or Equivalent * Up to 5 Years Relevant Professional Work Experience Technical Capabilities (include linguistic competencies): * Highly proficient English speaker and writer * Great proofreading and copy-editing skills * Excellent collaboration and project management skills * Ability to work on multiple projects simultaneously * Ability to communicate key information quickly and effectively at the "headline" and detail level * Detail-oriented; comfortable following complex instructions and managing other people to deadlines * Proficient in Office suite of products * Knowledge of Qvidian or other Proposal Automation tools a plus but not essential * Association of Proposal Management Professionals (APMP) a plus but not essential Salary Range $80,000 - $120,000 base salary + annual target bonus BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply. About BBH: Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours. Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
    $80k-120k yearly Auto-Apply 12d ago
  • Department Manager

    CK Hutchison Holdings Limited

    Department supervisor job in Warwick, RI

    Share: share to e-mail Job Title: Department Manager Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: Savers, an international thrift retailer, is looking to fill Associate Manager position(s). This multi-faceted role supports either the service side of our stores or the backroom product flow function (production). What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 24 Universal Blvd, Warwick, RI 02886 Share: share to e-mail
    $48k-92k yearly est. 19d ago
  • Department Manager

    Savers | Value Village

    Department supervisor job in Warwick, RI

    Job Title: Department Manager Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: Savers, an international thrift retailer, is looking to fill Associate Manager position(s). This multi-faceted role supports either the service side of our stores or the backroom product flow function (production). What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 24 Universal Blvd, Warwick, RI 02886
    $48k-92k yearly est. 60d+ ago

Learn more about department supervisor jobs

How much does a department supervisor earn in Worcester, MA?

The average department supervisor in Worcester, MA earns between $44,000 and $97,000 annually. This compares to the national average department supervisor range of $33,000 to $66,000.

Average department supervisor salary in Worcester, MA

$66,000

What are the biggest employers of Department Supervisors in Worcester, MA?

The biggest employers of Department Supervisors in Worcester, MA are:
  1. The Home Depot
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