Dispatch technician vs maintenance dispatcher

The differences between dispatch technicians and maintenance dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch technician and a maintenance dispatcher. Additionally, a dispatch technician has an average salary of $34,469, which is higher than the $29,127 average annual salary of a maintenance dispatcher.

The top three skills for a dispatch technician include customer service, emergency calls and POS. The most important skills for a maintenance dispatcher are two-way radio, OSHA, and emergency situations.

Dispatch technician vs maintenance dispatcher overview

	Dispatch Technician	Maintenance Dispatcher
Yearly salary	$34,469	$29,127
Hourly rate	$16.57	$14.00
Growth rate	-4%	-8%
Number of jobs	30,551	56,290
Job satisfaction	-	-
Most common degree	Associate Degree, 34%	Associate Degree, 28%
Average age	43	43
Years of experience	2	2

Dispatch technician vs maintenance dispatcher salary

Dispatch technicians and maintenance dispatchers have different pay scales, as shown below.

	Dispatch Technician	Maintenance Dispatcher
Average salary	$34,469	$29,127
Salary range	Between $27,000 And $43,000	Between $22,000 And $37,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between dispatch technician and maintenance dispatcher education

There are a few differences between a dispatch technician and a maintenance dispatcher in terms of educational background:

	Dispatch Technician	Maintenance Dispatcher
Most common degree	Associate Degree, 34%	Associate Degree, 28%
Most common major	Business	Business
Most common college	-	-

Dispatch technician vs maintenance dispatcher demographics

Here are the differences between dispatch technicians' and maintenance dispatchers' demographics:

	Dispatch Technician	Maintenance Dispatcher
Average age	43	43
Gender ratio	Male, 55.4% Female, 44.6%	Male, 44.7% Female, 55.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch technician and maintenance dispatcher duties and responsibilities

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Maintenance dispatcher example responsibilities.

Manage long-term working relationships with many local service providers including professional septic, plumbing, electrical and HVAC providers.
Enter service calls, work completion, requisitions and payroll on computer.
Record service order information in the MAXIMO database.
Confirm hours work, sick leave availability, and vacation used for payroll purposes.
Sole responsibilities include sustaining organization and cleanliness as well as developing and maintaining positive relationship with management and residents.
Help with POS when need.

Dispatch technician vs maintenance dispatcher skills

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%

Common maintenance dispatcher skills

Two-Way Radio, 16%
OSHA, 13%
Emergency Situations, 10%
Computer System, 8%
Routine Maintenance, 6%
Production Floor, 6%

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Dispatch Technician
Dispatch Technician vs Maintenance Dispatcher

Updated January 8, 2025

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