Dispatch technician vs train dispatcher

The differences between dispatch technicians and train dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatch technician and a train dispatcher. Additionally, a train dispatcher has an average salary of $48,374, which is higher than the $34,469 average annual salary of a dispatch technician.

The top three skills for a dispatch technician include customer service, emergency calls and POS. The most important skills for a train dispatcher are emergency situations, train movement, and FRA.

Dispatch technician vs train dispatcher overview

	Dispatch Technician	Train Dispatcher
Yearly salary	$34,469	$48,374
Hourly rate	$16.57	$23.26
Growth rate	-4%	-
Number of jobs	30,551	5,390
Job satisfaction	-	-
Most common degree	Associate Degree, 34%	Bachelor's Degree, 49%
Average age	43	43
Years of experience	2	2

Dispatch technician vs train dispatcher salary

Dispatch technicians and train dispatchers have different pay scales, as shown below.

	Dispatch Technician	Train Dispatcher
Average salary	$34,469	$48,374
Salary range	Between $27,000 And $43,000	Between $26,000 And $89,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between dispatch technician and train dispatcher education

There are a few differences between a dispatch technician and a train dispatcher in terms of educational background:

	Dispatch Technician	Train Dispatcher
Most common degree	Associate Degree, 34%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	-	-

Dispatch technician vs train dispatcher demographics

Here are the differences between dispatch technicians' and train dispatchers' demographics:

	Dispatch Technician	Train Dispatcher
Average age	43	43
Gender ratio	Male, 55.4% Female, 44.6%	Male, 60.7% Female, 39.3%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatch technician and train dispatcher duties and responsibilities

Dispatch technician example responsibilities.

Manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues.
Work in service industry with plumbing, drain and HVAC techs.
Maintain and develop positive business relationships with a customer's key personnel involve in or directly relevant to a logistics activity.
Used AS400 to track and identify work relate assets.
Create interactive PowerPoint structures for artists to continue in development.

Train dispatcher example responsibilities.

Manage and organize project teams internally during implementation of new CMTS system.
Call and assign train crews (i.e., engineers, conductors and brakeman) for rail yard and over-the-road train operations.
Train HAZMAT awareness and CPR.
Devolve and implement course outline and syllabus.
Request advanced technical and specialize training through command and DoD agencies.
Participate actively on company's first response team and receive training in safety awareness, first response, and CPR.

Dispatch technician vs train dispatcher skills

Common dispatch technician skills

Customer Service, 15%
Emergency Calls, 8%
POS, 6%
Inbound Calls, 5%
Troubleshoot, 5%
Service Calls, 5%

Common train dispatcher skills

Emergency Situations, 15%
Train Movement, 12%
FRA, 9%
Emergency Calls, 9%
Federal Safety Rules, 5%
Traffic Signals, 5%