Dispatcher vs broker

The differences between dispatchers and brokers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a broker has an average salary of $124,861, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a dispatcher include customer service, data entry and computer aided dispatch. The most important skills for a broker are brokerage, financial services, and insurance products.

Dispatcher vs broker overview

	Dispatcher	Broker
Yearly salary	$35,328	$124,861
Hourly rate	$16.98	$60.03
Growth rate	4%	5%
Number of jobs	5,818	2,770
Job satisfaction	4.25	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 66%
Average age	43	49
Years of experience	2	-

What does a dispatcher do?

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliveries. A dispatcher is required to monitor the driver's location, strictly track road situations at all times to provide real-time updates for the customers, and advise the driver for alternative routes. Dispatchers also need to address possible customer complaints and process scheduling accurately to avoid inconsistencies in the delivery time.

What does a broker do?

Brokers can either be a firm or an individual acting as an intermediary between a securities exchange and an investor. They often provide services to individual investors and traders who cannot engage directly with security exchanges, which only accept orders from their members. They provide investors and traders with an investment plan, market intelligence, and research. They may cross-sell some financial services and products offered by their brokerage firms. They are also typically classified as discount or full-service brokers.

Dispatcher vs broker salary

Dispatchers and brokers have different pay scales, as shown below.

	Dispatcher	Broker
Average salary	$35,328	$124,861
Salary range	Between $27,000 And $44,000	Between $68,000 And $227,000
Highest paying City	Seattle, WA	New York, NY
Highest paying state	Alaska	New York
Best paying company	Mt. San Antonio College	Child Guidance & Family Solutions
Best paying industry	Government	Insurance

Differences between dispatcher and broker education

There are a few differences between a dispatcher and a broker in terms of educational background:

	Dispatcher	Broker
Most common degree	High School Diploma, 33%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	-	University of Southern California

Dispatcher vs broker demographics

Here are the differences between dispatchers' and brokers' demographics:

	Dispatcher	Broker
Average age	43	49
Gender ratio	Male, 38.1% Female, 61.9%	Male, 63.8% Female, 36.2%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 5.3% Unknown, 4.3% Hispanic or Latino, 13.2% Asian, 6.9% White, 70.1% American Indian and Alaska Native, 0.3%
LGBT Percentage	7%	13%

Differences between dispatcher and broker duties and responsibilities

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

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Broker example responsibilities.

Manage, lease and sell office condominiums on site.
Retail trader, fix income securities; manage client account activity; properly allocate client funds to appropriate investment options
Manage indexes, options, foreign equities, and short-selling positions that are compatible with clients' long-term investment goals.
Expand and maintain professional relationships with trading accounts including banks, hedge funds and portfolio managers.
Specialize in finding undervalue and/or overbought commodities by using fundamental and technical analysis that exist throughout the markets.
Install the oracle client for windows.

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Dispatcher vs broker skills

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%

Common broker skills

Brokerage, 17%
Financial Services, 9%
Insurance Products, 7%
Risk Management, 6%
Client Relationships, 6%
Real Estate Transactions, 5%

Dispatcher vs. similar jobs

Dispatcher related careers

Dispatcher related jobs

Dispatcher jobs by location

Updated January 8, 2025

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