Post job

Dispatcher vs truck driver

The differences between dispatchers and truck drivers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher and a truck driver. Additionally, a truck driver has an average salary of $60,326, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a dispatcher include customer service, data entry and computer aided dispatch. The most important skills for a truck driver are CDL, OTR, and DOT.

Dispatcher vs truck driver overview

DispatcherTruck Driver
Yearly salary$35,328$60,326
Hourly rate$16.98$29.00
Growth rate4%4%
Number of jobs5,818827,858
Job satisfaction4.254
Most common degreeHigh School Diploma, 33%High School Diploma, 48%
Average age4348
Years of experience22

What does a dispatcher do?

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliveries. A dispatcher is required to monitor the driver's location, strictly track road situations at all times to provide real-time updates for the customers, and advise the driver for alternative routes. Dispatchers also need to address possible customer complaints and process scheduling accurately to avoid inconsistencies in the delivery time.

What does a truck driver do?

The truck driver transports goods and materials by land from and to manufacturing factories or retail businesses and distribution centers with the use of heavy trucks or tractor-trailers. Truck drivers assist and supervise the safe unloading of cargos to the destination. They must always check their cargo if complete and secured with cables, rope, or other materials. They should keep their truck clean, neat, and inspect prior the trip and ensure to be in good working condition to operate safely. It is very important that they follow with all appropriate safety procedures and comply with federal and state regulations. They must also be knowledgable and comfortable in using maps or GPS to navigate the safest and most efficient routes.

Dispatcher vs truck driver salary

Dispatchers and truck drivers have different pay scales, as shown below.

DispatcherTruck Driver
Average salary$35,328$60,326
Salary rangeBetween $27,000 And $44,000Between $40,000 And $90,000
Highest paying CitySeattle, WAWilmington, DE
Highest paying stateAlaskaDelaware
Best paying companyMt. San Antonio CollegeW. R. Grace & Co
Best paying industryGovernmentRetail

Differences between dispatcher and truck driver education

There are a few differences between a dispatcher and a truck driver in terms of educational background:

DispatcherTruck Driver
Most common degreeHigh School Diploma, 33%High School Diploma, 48%
Most common majorBusinessBusiness
Most common college--

Dispatcher vs truck driver demographics

Here are the differences between dispatchers' and truck drivers' demographics:

DispatcherTruck Driver
Average age4348
Gender ratioMale, 38.1% Female, 61.9%Male, 91.6% Female, 8.4%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 12.8% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 3.4% White, 59.8% American Indian and Alaska Native, 0.8%
LGBT Percentage7%4%

Differences between dispatcher and truck driver duties and responsibilities

Dispatcher example responsibilities.

  • Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
  • Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Dispatch police fire and ems.
  • Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
  • Earn CDL with passenger endorsement.
  • Show more

Truck driver example responsibilities.

  • Manage and expedite the secure transportation and accountability of logistic materials and HAZMAT chemicals to commercial, state and government facilities.
  • Flatb loads including steel and specialty metals, pipe, refractory brick, commercial building materials, lumber and equipment.
  • Follow all HAZMAT regulations while transporting hazardous materials.
  • Utilize appropriate PPE at all times.
  • Dedicate run from Tennessee to California with LTL.
  • Used proper PPE and safety equipment when need.
  • Show more

Dispatcher vs truck driver skills

Common dispatcher skills
  • Customer Service, 34%
  • Data Entry, 8%
  • Computer Aided Dispatch, 4%
  • Non-Emergency Calls, 4%
  • Emergency Situations, 3%
  • EMS, 3%
Common truck driver skills
  • CDL, 47%
  • OTR, 12%
  • DOT, 10%
  • PET, 6%
  • Hazmat, 4%
  • Customer Service, 4%

Browse office and administrative jobs