Dock lead vs driver supervisor

Differences between dock lead and driver supervisor duties and responsibilities

Dock lead example responsibilities.

• Help manage an accurate, revolving FIFO inventory and rigorously investigate any discrepancies.
• Head business needs such as budget balancing, cash reconciliation, processing deposits, and performing POS audits.
• Oversee the day-to-day operations of the hub and collaborate with team to provide the best possible service to customers.
• Load orders into trailers for shipment; coordinate cross-dock operations and load consolidations.
• Develop and maintain ISO level of operation guidelines and metrics including communication to internal and external customers.

Driver supervisor example responsibilities.

• Direct employees in identifying and correcting any unsafe conditions, eliminate avoidable accidents and improve department performance manage KPI's.
• Answer telephones, run errands and assist in customer service when need.
• Receive and input all customer orders into TMW, via telephone, fax or email.
• Develop and implement DSD item level POGs.
• Enter orders as needed for broker loads in TMW software.
• Oversee order purchasing for all DSD stores within the region.
Show more