Dock lead vs shipping supervisor

Differences between dock lead and shipping supervisor duties and responsibilities

Dock lead example responsibilities.

• Help manage an accurate, revolving FIFO inventory and rigorously investigate any discrepancies.
• Head business needs such as budget balancing, cash reconciliation, processing deposits, and performing POS audits.
• Oversee the day-to-day operations of the hub and collaborate with team to provide the best possible service to customers.
• Load orders into trailers for shipment; coordinate cross-dock operations and load consolidations.
• Develop and maintain ISO level of operation guidelines and metrics including communication to internal and external customers.

Shipping supervisor example responsibilities.

• Manage the reconciliation process of RMA's, product inspection and freight claims.
• Manage product movement across multiple WMS platforms and commodity lines within distribution center, conveyor lines and induction system.
• Manage international shipping - coordinate documentation, commercial invoices, letters of credit, NAFTA, certificates of origin.
• Manage and organize LTL shipments and warehouse responsibilities.
• Work with a USPS representative to deliver a manifest with all orders account for.
• Integrate new information to create and present an ISO training seminar for plant managers and coordinators.
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