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The differences between field support engineers and information engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a field support engineer and an information engineer. Additionally, an information engineer has an average salary of $105,003, which is higher than the $96,499 average annual salary of a field support engineer.
The top three skills for a field support engineer include technical support, troubleshoot and customer satisfaction. The most important skills for an information engineer are customer service, linux, and troubleshoot.
| Field Support Engineer | Information Engineer | |
| Yearly salary | $96,499 | $105,003 |
| Hourly rate | $46.39 | $50.48 |
| Growth rate | 5% | 5% |
| Number of jobs | 174,765 | 151,357 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 66% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Field support engineers are information technology (IT) professionals who are responsible for providing on-site functions for the network systems of clients. These engineers must assist their clients in solving complex technical issues to reduce the occurrence of network connectivity issues. They must perform routine maintenance checkups to ensure that the network systems of their clients are operating consistently and efficiently. Field support engineers are also required to offer guidance and training to the client personnel to educate them about the operation of the product as well as maintenance procedures.
An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence. They also design new network systems according to business needs and client specifications, running multiple diagnostic tests to ensure effectiveness before the release of final deliverables. An information engineer should have excellent technical skills, as well as a strong command of programming languages and system codes.
Field support engineers and information engineers have different pay scales, as shown below.
| Field Support Engineer | Information Engineer | |
| Average salary | $96,499 | $105,003 |
| Salary range | Between $65,000 And $142,000 | Between $78,000 And $139,000 |
| Highest paying City | Sacramento, CA | Richmond, CA |
| Highest paying state | Washington | California |
| Best paying company | Apple | Mayo Clinic |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a field support engineer and an information engineer in terms of educational background:
| Field Support Engineer | Information Engineer | |
| Most common degree | Bachelor's Degree, 56% | Bachelor's Degree, 66% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | California State University - Long Beach | California State University - Long Beach |
Here are the differences between field support engineers' and information engineers' demographics:
| Field Support Engineer | Information Engineer | |
| Average age | 43 | 43 |
| Gender ratio | Male, 90.6% Female, 9.4% | Male, 85.8% Female, 14.2% |
| Race ratio | Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 9.3% White, 63.2% American Indian and Alaska Native, 0.3% | Black or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.6% White, 61.6% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |