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Field support engineer vs specialist field engineer

The differences between field support engineers and specialist field engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a field support engineer, becoming a specialist field engineer takes usually requires 6-8 years. Additionally, a field support engineer has an average salary of $96,499, which is higher than the $56,430 average annual salary of a specialist field engineer.

The top three skills for a field support engineer include technical support, troubleshoot and customer satisfaction. The most important skills for a specialist field engineer are oil gas, technical support, and customer support.

Field support engineer vs specialist field engineer overview

Field Support EngineerSpecialist Field Engineer
Yearly salary$96,499$56,430
Hourly rate$46.39$27.13
Growth rate5%8%
Number of jobs174,76585,618
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 55%
Average age4343
Years of experience28

What does a field support engineer do?

Field support engineers are information technology (IT) professionals who are responsible for providing on-site functions for the network systems of clients. These engineers must assist their clients in solving complex technical issues to reduce the occurrence of network connectivity issues. They must perform routine maintenance checkups to ensure that the network systems of their clients are operating consistently and efficiently. Field support engineers are also required to offer guidance and training to the client personnel to educate them about the operation of the product as well as maintenance procedures.

What does a specialist field engineer do?

A specialist field engineer works in construction areas or factories. They conduct on-site research, diagnose machinery problems, and make repairs. They also install new systems as necessary. They prepare purchase agreements, confidentiality agreements, and reports.

Field support engineer vs specialist field engineer salary

Field support engineers and specialist field engineers have different pay scales, as shown below.

Field Support EngineerSpecialist Field Engineer
Average salary$96,499$56,430
Salary rangeBetween $65,000 And $142,000Between $40,000 And $78,000
Highest paying CitySacramento, CA-
Highest paying stateWashington-
Best paying companyApple-
Best paying industryManufacturing-

Differences between field support engineer and specialist field engineer education

There are a few differences between a field support engineer and a specialist field engineer in terms of educational background:

Field Support EngineerSpecialist Field Engineer
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 55%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeCalifornia State University - Long BeachStanford University

Field support engineer vs specialist field engineer demographics

Here are the differences between field support engineers' and specialist field engineers' demographics:

Field Support EngineerSpecialist Field Engineer
Average age4343
Gender ratioMale, 90.6% Female, 9.4%Male, 92.0% Female, 8.0%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 9.3% White, 63.2% American Indian and Alaska Native, 0.3%Black or African American, 4.2% Unknown, 4.7% Hispanic or Latino, 10.5% Asian, 17.1% White, 63.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%5%

Differences between field support engineer and specialist field engineer duties and responsibilities

Field support engineer example responsibilities.

  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Install and troubleshot routers, switches, PC's, servers, phones, and cable infrastructure.
  • Load UNIX or Linux on the servers and set up the network connections for remote access.
  • Trouble shooting, maintenance and installation of PC and other peripherals for clients.
  • Perform both network connectivity (TCP/IP, IPX/SPX) and rack mount hardware troubleshooting.
  • Experience with cabling systems, hubs and routers with setup, support and troubleshooting abilities.
  • Show more

Specialist field engineer example responsibilities.

  • Manage OS upgrade with new workstations project for whole company.
  • Manage the development and employment of images for operational workstations.
  • Promote from original position as a staff engineer managing a variety of geotechnical engineering activities to a field engineer inspector position.
  • Evaluate technical issues, solve customer concerns, and troubleshoot computer problems in an efficient and courteous manner.
  • Complete OSHA30, Microstation and AutoCAD Civil3D training courses.
  • Learned to read blueprints, as-built drawings, and autocad documents.
  • Show more

Field support engineer vs specialist field engineer skills

Common field support engineer skills
  • Technical Support, 9%
  • Troubleshoot, 8%
  • Customer Satisfaction, 6%
  • Provide Customer Support, 5%
  • Customer Support, 4%
  • FSE, 4%
Common specialist field engineer skills
  • Oil Gas, 62%
  • Technical Support, 11%
  • Customer Support, 6%
  • PPE, 5%
  • Infrastructure, 3%
  • Troubleshoot, 3%

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