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Floor cashier vs customer service associate/cashier

The differences between floor cashiers and customer service associate/cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a floor cashier has an average salary of $31,259, which is higher than the $26,933 average annual salary of a customer service associate/cashier.

The top three skills for a floor cashier include front end, customer service and stock shelves. The most important skills for a customer service associate/cashier are front end, cash handling, and customer service.

Floor cashier vs customer service associate/cashier overview

Floor CashierCustomer Service Associate/Cashier
Yearly salary$31,259$26,933
Hourly rate$15.03$12.95
Growth rate-10%-4%
Number of jobs99,238253,728
Job satisfaction--
Most common degreeHigh School Diploma, 44%High School Diploma, 41%
Average age3440
Years of experience-12

Floor cashier vs customer service associate/cashier salary

Floor cashiers and customer service associate/cashiers have different pay scales, as shown below.

Floor CashierCustomer Service Associate/Cashier
Average salary$31,259$26,933
Salary rangeBetween $27,000 And $35,000Between $21,000 And $33,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between floor cashier and customer service associate/cashier education

There are a few differences between a floor cashier and a customer service associate/cashier in terms of educational background:

Floor CashierCustomer Service Associate/Cashier
Most common degreeHigh School Diploma, 44%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Floor cashier vs customer service associate/cashier demographics

Here are the differences between floor cashiers' and customer service associate/cashiers' demographics:

Floor CashierCustomer Service Associate/Cashier
Average age3440
Gender ratioMale, 35.8% Female, 64.2%Male, 24.4% Female, 75.6%
Race ratioBlack or African American, 8.4% Unknown, 5.1% Hispanic or Latino, 22.6% Asian, 7.4% White, 55.5% American Indian and Alaska Native, 0.9%Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 20.9% Asian, 6.5% White, 54.1% American Indian and Alaska Native, 0.7%
LGBT Percentage5%7%

Differences between floor cashier and customer service associate/cashier duties and responsibilities

Floor cashier example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Operate POS register and assist guests with checkout, returns, and/or exchanges.
  • Operate POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards etc.
  • Commend for exceeding food safety guidelines and ensuring the highest quality product through meticulous store cleanliness.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Customer service associate/cashier example responsibilities.

  • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
  • Ring up of sales, including cash, checks, credit cards, payment transactions on the POS system.
  • Operate cash register and POS, provide customers with excellent an experience of the store and information on products.
  • Greet customers, cash out customers, bag groceries, help customer with bags to car, and clean work area.
  • Check out each customer correctly whether it are groceries, or returns in order to get them in and out quickly.
  • Maintain accuracy and efficiency in all activities, including cash handling and processing and ensure cleanliness and sanitation throughout the facility.
  • Show more

Floor cashier vs customer service associate/cashier skills

Common floor cashier skills
  • Front End, 10%
  • Customer Service, 10%
  • Stock Shelves, 9%
  • POS, 8%
  • Customer Inquiries, 8%
  • Guest Service, 7%
Common customer service associate/cashier skills
  • Front End, 12%
  • Cash Handling, 12%
  • Customer Service, 12%
  • Math, 10%
  • Basic Math, 9%
  • Sales Transactions, 7%