Footwear sales associate vs customer sales associate

The differences between footwear sales associates and customer sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales associate has an average salary of $37,024, which is higher than the $24,305 average annual salary of a footwear sales associate.

The top three skills for a footwear sales associate include cash handling, apparel and customer engagement. The most important skills for a customer sales associate are sales floor, customer satisfaction, and customer service.

Footwear sales associate vs customer sales associate overview

	Footwear Sales Associate	Customer Sales Associate
Yearly salary	$24,305	$37,024
Hourly rate	$11.69	$17.80
Growth rate	-	-4%
Number of jobs	448,312	415,981
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 41%
Average age	41	40
Years of experience	-	12

What does a footwear sales associate do?

Footwear sales associates focus on improving sales of all footwear products of a company. The sales associate works with the advertisement and marketing team to develop strategies to increase sales, maximize customer reach, and create a brand people can trust. Responsibilities of a footwear sales associate include monitoring inventory and issuing order requests for the replenishment of supplies, communicating with manufacturers, and keeping the management up-to-date as to the performance of each product in the market.

What does a customer sales associate do?

A customer sales associate specializes in handling and communicating with customers to secure sales in a retail store. Their primary responsibilities revolve around greeting clients, responding to inquiries, providing assistance, and even offering suggestions when necessary. Aside from ensuring customer satisfaction, it is also their responsibility to maintain the cleanliness and order on the sales floor by re-stocking shelves and arranging them to look presentable. Furthermore, a customer sales associate must coordinate with other sales floor members and report to a manager or supervisor.

Footwear sales associate vs customer sales associate salary

Footwear sales associates and customer sales associates have different pay scales, as shown below.

	Footwear Sales Associate	Customer Sales Associate
Average salary	$24,305	$37,024
Salary range	Between $18,000 And $32,000	Between $27,000 And $49,000
Highest paying City	Rochester, NY	Odenton, MD
Highest paying state	New York	Maryland
Best paying company	Scheels	Johnson Controls
Best paying industry	Retail	Real Estate

Differences between footwear sales associate and customer sales associate education

There are a few differences between a footwear sales associate and a customer sales associate in terms of educational background:

	Footwear Sales Associate	Customer Sales Associate
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Footwear sales associate vs customer sales associate demographics

Here are the differences between footwear sales associates' and customer sales associates' demographics:

	Footwear Sales Associate	Customer Sales Associate
Average age	41	40
Gender ratio	Male, 62.1% Female, 37.9%	Male, 50.6% Female, 49.4%
Race ratio	Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 20.7% Asian, 6.4% White, 55.3% American Indian and Alaska Native, 0.7%	Black or African American, 11.1% Unknown, 5.5% Hispanic or Latino, 20.5% Asian, 7.0% White, 55.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	7%

Differences between footwear sales associate and customer sales associate duties and responsibilities

Footwear sales associate example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Complete purchases with cash, credit and debit payment methods while operating a POS system.
Administer suggestions in the process of footwear and equipment organization and placement.
Maintain inventory and organization of warehouse, implement plan-o-grams, clean, organize, and maintain athletics department.
Update daily records of sales orders and maintain familiarity with dealership fleets including staying update regarding competitor products and offerings.
Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Customer sales associate example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Process merchandise information through store computer system, POS register system, and complete all require paperwork according to policy.
Used mobile POS systems to streamline the customer experience in order to drive full engagement throughout entire interaction with customer.
Provide above average service to customers by bagging groceries appropriately and assist with carryout and loading merchandise into customer's vehicle.
Recognize opportunities to up-sell and often take the opportunity to do so to create a better Marriott experience and event.

Footwear sales associate vs customer sales associate skills

Common footwear sales associate skills

Cash Handling, 28%
Apparel, 27%
Customer Engagement, 25%
Merchandise Presentation, 15%
Customer Service, 2%
Sales Floor, 1%

Common customer sales associate skills

Sales Floor, 12%
Customer Satisfaction, 9%
Customer Service, 9%
Product Knowledge, 8%
Outbound Calls, 8%
Customer Sales, 8%

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Footwear Sales Associate
Footwear Sales Associate vs Customer Sales Associate

Updated January 8, 2025

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